VTech CS6129-4, CS6129-3, CS6129-54, CS6128-31, CS6129-32, CS6129-41, CS6129-31, CS6128-42, CS6129-52, CS6129-2 User Manual

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User’s manual

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Models:

CS6128-31/CS6128-42/CS6129-2/

CS6129-3/CS6129-4/CS6129-31/

CS6129-32/CS6129-41/CS6129-52/

CS6129-54

Congratulations

on purchasing your new VTech product. Before using this telephone, please read the

Important safety instructions on page 54 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Table of contents

Getting started . . . . . . . . .

. .

.

1

Call waiting

14

Parts checklist . . . . . . . . . .

. .

 

1

Find handset . . . . . . . . . . . . . . . . . .

. 14

Telephone base and charger installation

. .

.

2

Chain dialing . . . . . . . . . . . . . . . . . .

. 15

Battery installation and charging

 

 

3

Intercom . . . . . . . . . . . . . .

16

Wall mounting . . . . . . . . . .

. .

 

4

Conference call . . . . . . . . . . .

17

Handset layout

 

 

5

Transfer an external call . . . . . . . .

. 18

Telephone base layout

 

 

6

Switch between external and intercom call . .

20

Telephone settings

 

 

7

Answer an incoming call during an intercom call

21

Ringer volume (handset)

 

 

7

Directory . . . . . . . . . . . . . .

22

Ringer tone

 

 

8

Store a directory entry . . . . . . . . .

23

Key tone . . . . . . . . . . . .

. .

 

9

Character chart . . . . . . . . . . .

24

Language . . . . . . . . . . .

. .

.

9

Search the directory . . . . . . . . . .

25

Clear voicemail

 

10

Dial a directory entry

25

Home area code . . . . . . . . .

. .

 

11

Edit a directory entry

26

Telephone operation . . . . . . .

. .

12

Delete from the directory

27

Make a call . . . . . . . . . .

. .

. 12

About caller ID . . . . . . . . . . . .

28

Answer a call

 

12

Call log

29

End a call

 

12

Missed calls indicator . . . . . . . . .

30

Speakerphone . . . . . . . . . .

. .

12

Review the call log . . . . . . . . . .

30

Volume

 

13

Make a call log entry ready to dial

31

Mute . . . . . . . . . . . . .

. .

13

Dial a call log entry . . . . . . . . . .

31

Ringer mute . . . . . . . . . .

. .

. 13

Save a call log entry to the directory

32

 

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ii

Table of contents

Delete from the call log . . . .

. .

. .

 

. 33

Record and play memos

 

 

45

Call log display screen messages .

. . .

.

34

Record a memo . . . . . . . .

. .

.

45

Redial list

 

 

 

35

Memo playback . . . . . . . .

. .

.

45

Dial a redial entry . . . . . .

. .

. .

 

. 35

Call screening . . . . . . . . .

. .

.

46

Delete from redial . . . . . .

. .

. .

 

. 35

Call intercept

 

 

46

Answering system . . . . . .

. .

.

.

36

Message window displays . . . . . . .

. . . . . 47

Answering system and voicemail .

. .

.

.

36

Remote access . . . . . . . .

. .

.

48

Message capacity . . . . . .

. .

. .

 

. 37

Appendix . . . . . . . . . .

. .

.

49

Activate the answering system

 

 

 

37

Handset display screen messages . .

. .

 

. 49

Set the clock . . . . . . . .

. .

. .

 

. 38

Handset and telephone base indicators

 

 

51

Answering system set up . . . .

. .

.

.

39

Battery . . . . . . . . . . . .

. .

 

. 53

Set number of rings . . . . . .

. .

.

.

39

Important safety instructions

 

 

54

Set telephone base ringer . . . .

. .

.

.

40

Troubleshooting . . . . . . . .

. .

.

55

Set remote access code

 

 

 

40

Operating range . . . . . . . .

. .

.

65

Set message alert tone . . . .

. .

. .

 

. 41

Maintenance . . . . . . . . . .

. .

 

. 65

Outgoing announcement

 

 

 

42

About cordless telephones

 

 

66

Record your own announcement .

. .

.

.

42

The RBRC® seal . . . . . . . .

. .

.

66

Play your announcement . . . .

. .

.

.

43

Warranty . . . . . . . . . . .

. .

.

67

Delete your announcement . . .

. . .

.

43

FCC, ACTA and IC regulations . . .

. .

.

69

New message indication

 

 

 

44

Technical specifications . . . . . .

. .

 

. 71

Message playback

 

 

 

44

Index . . . . . . . . . . . .

. .

.

72

Options during playback

 

 

 

44

Template for wall mounting studs . .

. .

.

74

Delete all messages . . . . . .

. .

.

.

45

 

 

 

 

 

 

www.vtechphones.com

 

 

iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

 

3. Telephone base

2. Batteries

power adapter

1. Battery compartment

(2 for CS6129-2,

3 for CS6128-31,CS6129-3,

covers

CS6129-31andCS6129-32,

(2 for CS6129-2,

4 for CS6128-42,CS6129-4

3 for CS6128-31,CS6129-3,

and CS6129-41,

CS6129-31andCS6129-32,

5 for CS6129-52andCS6129-54)

4 for CS6128-42,CS6129-4

 

and CS6129-41,

5 for CS6129-52andCS6129-54)

5. Telephone line cord

4. Handsets

(2 for CS6129-2,

3 for CS6128-31,CS6129-3,CS6129-31andCS6129-32,4 forCS6128-42,CS6129-4andCS6129-41,

5 for CS6129-52andCS6129-54)

6. Charger and charger adapter

(1 for CS6129-2,2 forCS6128-31,CS6129-3,CS6129-31andCS6129-32,

3 for CS6128-42, CS6129-4 and CS6129-41, 7. Telephone base 8. Quick start guide 9. User’s manual

4 for CS6129-52andCS6129-54)

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To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call

1 (800) 595-9511.In Canada, go to www.vtechcanada. com or call 1 (800)267-7377.

operation Basic started Getting

 

 

Getting started

 

 

 

Telephone base and charger installation

Use only the

Install the telephone base and charger as shown below. Make sure that the electrical

 

power adapters

outlet is not controlled by a wall switch. If you subscribe to Digital Subscriber Line

 

supplied with this

(DSL) high-speedInternet service through your telephone line, you must install

 

product. To order

a DSL filter between the telephone base and the telephone wall jack. The filter

 

a replacement,

prevents noise and caller ID problems caused by DSL interference. Please contact

 

visit our website at

 

www.vtechphones.

your DSL service provider for more information about DSL filters.

 

com or call

Telephone

Telephone base

 

1 (800) 595-9511.

wall jack

power adapter

 

In Canada, go to

 

 

 

www.vtechcanada.

 

Charger adapter

 

com or call 1 (800)

 

 

267-7377.

DSL filter (not included)

 

The power

required if you have

Electrical outlet

 

adapters are

DSL high-speed

not controlled by

 

intended to be

Internet service

a wall switch

 

correctly oriented

Telephone line cord

 

 

in a vertical

 

 

or floor mount

 

 

 

position. The

 

 

 

prongs are not

 

 

 

designed to hold

 

 

 

the plug in place

 

 

 

if it is plugged into

 

 

 

a ceiling or an

 

Charger

 

under-the-table/

 

 

 

 

 

cabinet outlet.

Telephone base

 

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Getting started

Battery installation and charging

Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When the battery power is low, the handset will beep, display LOW BATTERY andwill flash on the handset screen. Place the handset in the telephone base or charger to charge the battery when not in use. See the table on page 53 for battery operating times.

If the battery is depleted, it may take approximately four minutes to charge the handset before it can resume screen display. The screen will continue to display LOW BATTERY until the battery has been charged for approximately one hour.

 

 

 

Charge

 

 

 

light

1

2

3

4

5

If the battery

Plug the battery

Place the battery

Align the cover

Charge the handset

compartment

securely into the

with the label THIS

flat against

by placing it in the

cover is on the

plug inside the

SIDE UP facing

the battery

telephone base

handset, press

handset battery

up and the wires

compartment,

or charger. The

the indentation

compartment,

inside the battery

then slide it

CHARGE light

and slide the

matching the

compartment. Route

upwards until it

will be on when

cover to remove. color-codedlabel.

the wires through

clicks into place.

the handset is

 

 

the slot at the

 

charging.

 

 

bottom of the battery

 

 

 

 

compartment.

 

 

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If the handset will not be used for a long time, disconnect and

remove the battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www. vtechphones. com or call

1 (800) 595-9511.In Canada, go to www.vtechcanada. com or call 1 (800)267-7377.

operation Basic started Getting

You can purchase mounting hardware from many hardware or home improvement stores.

Getting started

Wall mounting

Your telephone base is ready for desktop use. If wall mounting is desired,

obtain appropriate hardware to be used as mounting studs, and follow the instructions below:

1.Fasten two mounting studs (not included) on the wall where you want to mount the telephone base. The width between the mounting studs should be 2.56in (65mm). Use the template on page 74 for drilling holes for the wall mounting studs.

2.Align the holes on the telephone base with the mounting studs on the wall.

3.Slide the telephone base down until it locks securely.

4.Bundle the telephone line cord and power adapter cord neatly with a twist tie.

2.56in (65mm)

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Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger.

(Directory)

Press to enter the directory when the telephone is not in use.

While in the menu, press to scroll up.

During a call, press to raise the listening volume.

(Speakerphone)

Press to activate the handset speakerphone.

Press again to resume normal handset use.

/FLASH

Press to make or answer a call.

During a call, press to receive an incoming call when you receive a call waiting alert.

1

While reviewing a call log entry, press repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory.

REDIAL/PAUSE

CID(caller ID)

Press to review the call log when the telephone is not in use.

While in the menu, press to scroll down.

During a call, press to lower the listening volume.

MENU/SELECT

Press to display the menu.

While in the menu, press to select an item, or save an entry or setting.

OFF/CLEAR

During a call, press to hang up.

While the handset is ringing, press to silence the ringer temporarily.

Press and hold while the telephone is not in use to erase the missed calls indicator.

During programming, press to exit without making changes.

#

Press repeatedly to display other dialing options when reviewing a call log entry.

MUTE/REMOVE

Press to review the redial list.

While dialing or entering numbers into the directory, press and hold to insert a dialing pause.

INT (intercom)

Press to initiate an intercom conversation or transfer a call.

• While on a call, press to mute microphone.

• While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log.

Press to delete digits when predialing (preview numbers before dialing).

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operation Basic started Getting

Getting started

Telephone base layout

IN USE light

• Flashes when there is an incoming call or another telephone sharing the same line is in use.

• On when the handset is in use.

VOICEMAIL light

• Flashes when you have new voicemail. Voicemail is offered by your telephone service provider.

SET UP

• Press to enter the set up menu (pages 39-41).

ANNC

• Press to enter announcement mode (pages 42-43).

CLOCK

• Press to set the clock (page 38).

RECORD

• Press to record a memo (page 45) or an announcement (page 42).

FIND HANDSET

• Press to page the system handsets.

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Message window

Displays the number of messages plus other answering system information (page 47).

/REPEAT

Press to repeat a message or press twice to play previous message (page 44).

/SKIP

Press to skip to the next message (page 44).

/PLAY/STOP

Press to play messages (page 44).

Press to stop message playback.

X/DELETE

Press to delete message currently playing (page 44).

When the phone is not in use, press twice to delete all previously reviewed messages (page 45).

VOL

Press to adjust the volume during playback (page 44).

ANS ON/OFF

Press to turn the answering system on or off (page 37).

Telephone settings

Ringer volume (handset)

You can change the ringer volume to a comfortable level, or turn the ringer off.

To adjust the ringer volume:

1.Press MENU/SELECT to display the menu when the handset is not in use.

2.Press orto select>RINGER VOLUME, then press

MENU/SELECT.

3.Pressorto adjust the volume. A sample of each ringer volume will play as you scroll through the choices.

4.Press MENU/SELECT to confirm your selection. You will hear a confirmation tone.

>RINGER VOLUME RINGER TONE

RINGER VOLUME

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The ringer will be off if the volume is set to zero, and a

ringer off icon will be displayed.

The telephone base ringer volume is set separately. See page 40 for details.

When setting the ringer volume, make sure you do not block

the speaker at the back of the handset with your fingers.

operationsettingsBasic Telephone

If the ringer volume is turned off, then you will not hear ringer tone samples.

Telephone settings

Ringer tone

This menu allows you to choose from different ringer tones. To choose a ringer tone:

1.Press MENU/SELECT to display the menu when the handset is not in use.

2.Press orto select>RINGER TONE, then press

MENU/SELECT.

3.Press orto select the desired ringer tone. A sample of each ringer tone will play as you scroll through the choices.

4.Press MENU/SELECT to confirm your selection. You will hear a confirmation tone.

>RINGER TONE

KEY TONE

RINGER TONE 1

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Telephone settings

Key tone

The handset will beep when you press any handset key. You may turn the key tone on or off.

To change the setting:

1.Press MENU/SELECT to display the menu when the handset is not in use.

2.Press orto select>KEY TONE, then press

MENU/SELECT.

3.Press orto chooseON orOFF.

4.Press MENU/SELECT to confirm your selection. You will hear a confirmation tone.

>KEY TONE LANGUAGE

KEY TONE ON

Language

You can select ENGLISH, FRANÇAISor ESPAÑOLto be

>LANGUAGE

used in all screen displays.

CLR VOICEMAIL

To change the setting:

 

1.

Press MENU/SELECT to display the menu when the

 

 

handset is not in use.

LANGUAGE

2.

Press or to select >LANGUAGE, then press

ENGLISH

 

MENU/SELECT.

 

3.Press orto scroll through the choices.

4.Press MENU/SELECT to confirm your selection. You will hear a confirmation tone.

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operationsettingsBasic Telephone

Your telephone service provider may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL andwill appear on the handset, and theVOICEMAIL light onthetelephonebasewillflashwhenyouhavenewvoicemailmessages.Please contact your local telephone company for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail message(s). As long as you have new voicemail messages, your local telephone company will continue to send the signal that will turn on the indicators.

To manually turn off these indicators:

1.Press MENU/SELECT to display the menu when the handset is not in use.

2.Press orto select>CLR VOICEMAIL, then press

MENU/SELECT. The screen displaysTURN OFF

INDICATOR?

3.Press MENU/SELECT to confirm your selection. You will hear a confirmation tone.

>CLR VOICEMAIL HOME AREA CODE

TURN OFF

INDICATOR?

10

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Telephone settings

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code, following the steps below. By programming your home area code, when you receive a call within your local area, the telephone number will automatically be stored without the area code in the call log.

1.Press MENU/SELECT to display the menu when the handset is not in use.

2.Press orto select>HOME AREA CODE, then pressMENU/SELECT. The stored home area code is displayed with the last digit flashing.

3.Use the dialing keys to enter the desired home area code.

Press MUTE/REMOVE to delete a digit.

Press and hold MUTE/REMOVE to delete the entire entry.

4.Press MENU/SELECT to confirm. You will hear a confirmation tone.

>HOME AREA CODE DIRECTORY

HOME AREA CODE 800

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If, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed

by pressing

MUTE/REMOVE. After the programmed home area code is deleted, ___ will be displayed.

11

operationsettingsBasic Telephone

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press

MUTE/REMOVE or OFF/CLEARto backspace and delete;

press and hold

REDIAL/PAUSE to insert a dialing pause (pwill be displayed).

Telephone operation

Make a call

1. Press /FLASH or.

2. Dial the number.

-OR-

1. Dial the number. 2. Press /FLASH or.

Answer a call

• Press /FLASH,or any of the dialing keys(0-9,#,*).

End a call

• Press OFF/CLEAR or put the handset in the telephone base or charger.

Speakerphone

During a call, press to switch between speakerphone and normal handset use.

When the battery power is low:

• You cannot initiate a call with the speakerphone.

• You cannot switch a call from normal handset use to speakerphone mode.

12

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Telephone operation

Volume

During a call, press VOLorVOLto adjust the listening volume to a comfortable level.

Mute

The mute function allows you to hear the other party while the other party cannot hear you.

1.During a call, press MUTE/REMOVE on the handset.MUTED will be temporarily displayed on the screen, along with the smallerMUTE icon.

2.Press MUTE/REMOVE again to resume the conversation.MICROPHONE ON will be temporarily displayed on the screen.

Ringer mute

You can mute the ringer temporarily when the telephone is ringing.

Press OFF/CLEAR orMUTE/REMOVE to temporarily silence the ringer. The next call will ring normally.

PHONE 0:00:00 MUTED

MUTE

PHONE 0:00:00

MUTE

RINGER MUTE

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operationTelephoneBasic

13

Telephone operation

Call waiting

If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you’re on another call. Press /FLASH to answer the new incoming call. Press/FLASH again to return to

the original call.

Find handset

This feature allows the telephone base to page all the system handsets.

1. Press FIND HANDSET on the telephone base. All handsets (not in use) will ring and the screens will display

** PAGING**.

2. Press /FLASH,or any dialing keys(0-9, #, *) on anyone of the system handsets; or pressFIND HANDSET onthe telephone base to end paging.

** PAGING **

14

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Telephone operation

Chain dialing

This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call.

Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list.

To access a number in the directory while you are on a call:

1.Press MENU/SELECT twice to enter the directory menu.

2.Scroll by pressing orto find the desired entry.

3.Press MENU/SELECT to dial the desired number when it is displayed.

To access a number in the call log while you are on a call:

1.Press MENU/SELECT and then pressto select>CALL LOG.

2.Press MENU/SELECT to confirm.

3.Scroll by pressing orto find the desired entry.

4.Press MENU/SELECT to dial the desired number when it is displayed.

To access the last number in the redial list while you are on a call:

Press REDIAL/PAUSE to dial.

Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.

www.vtechphones.com

Only the most recent phone number stored in the redial memory can be accessed for chain dialing.

15

operationTelephoneBasic

If the destination handset does not answer

the intercom call within 100 seconds, is in

the directory, call log, is on a call, or out of range, the originating handset screen will display

UNABLE TO CALL TRY AGAIN and return to idle mode.

Telephone operation

Intercom

The intercom feature allows conversation between two system handsets.

For model CS6129-2

 

 

1. Press INT on the originating handset when it is not in use

CALLING

and its screen displays CALLING OTHER HANDSET.

OTHER HANDSET

 

2.The destination handset rings and its screen displays

OTHER HANDSET IS CALLING.

3. To answer the intercom call, press

/FLASH, , INTor

OTHER HANDSET

IS CALLING

any dialing keys (0-9,#,*) on the destination handset.

 

4.To end an intercom call, press INT,OFF/CLEAR or place the handset back in the telephone base or charger.

For models with three or more handsets

 

1. Press INT on the originating handset when the handset is

 

INTERCOM TO:

not in use and its screen displays INTERCOM TO:

 

2.Use the dialing keys to select the destination handset.

3.The originating handset screen displays CALLING HANDSET X.

4.The destination handset rings and its screen displays HANDSET X IS CALLING.

5.To answer the intercom call, press /FLASH,,INT or any dialing keys(0-9,#,*) on the destination handset.

6.To end an intercom call, press INT,OFF/CLEAR or place the handset back in the telephone base or charger.

16

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