Sharp AR-M162, AR-M207 User Manual

AR-M162

AR-M207

With the RSPF installed

MODEL

AR-M162

AR-M207

DIGITAL MULTIFUNCTIONAL SYSTEM

OPERATION MANUAL

(for general information and copier)

	Page
PART 1: GENERAL INFORMATION
• BEFORE USING	12
THE PRODUCT
• TROUBLESHOOTING
AND MAINTENANCE	24
• PERIPHERAL DEVICES
AND SUPPLIES	40
PART 2: COPIER OPERATION
• COPY FUNCTIONS	45
• CONVENIENT COPY
FUNCTIONS	64
• APPENDIX	73

Be sure to become thoroughly familiar with this manual to gain the maximum benefit from the product.

Before installing this product, be sure to read the cautions and installation requirements sections.

Be sure to keep all operation manuals handy for reference including this manual, the "Operation manual (for general information and copier)" and operation manuals for any optional equipment which has been installed.

Caution:

For complete electrical disconnection, pull out the main plug.

The socket-outlet should be installed near the equipment and should be easily accessible.

FOR YOUR RECORDS ...

To protect against loss or theft, record and retain for reference the machine's serial number located on the back of the unit.

Model Number

Serial Number

Date of Purchase

Place of Purchase

Authorized Sharp Copier

Service Department Number

WARNING:

FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment.

This operation manual is also used for the AR-M162 J / AR-M207 J.

Part 1: General Information

1

2

Notes

•Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please contact your nearest SHARP Service Department.

•This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem is discovered, please contact your dealer or nearest SHARP Service Department.

•Aside from instances provided for by law, SHARP is not responsible for failures occurring during use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine due to product improvements and modifications.

PRODUCT CONFIGURATIONS

This product series consists of the models indicated below. The product configuration varies by model.

The explanations and illustrations in this manual generally use the AR-M207 (with the optional RSPF installed).

Model	Appearance	Copying speed	Paper trays	Optional trays
				250-sheet paper
				feed unit (AR-D24)
AR-M162		16 copies/min.	One (250 x 1)
				2 x 250-sheet paper
				feed unit (AR-D25)
AR-M207		20 copies/min.	Two (250 x 2)
	With the RSPF installed

(As of the end of October, 2004)

3

CONTENTS
Part 1: General Information
PRODUCT CONFIGURATIONS ................................................................................................................	3
CAUTIONS.................................................................................................................................................	6
● CAUTIONS ON USING.....................................................................................................................................	6
● LASER INFORMATION ....................................................................................................................................	7
INSTALLATION REQUIREMENTS ...........................................................................................................	8
● ENVIRONMENTAL INFORMATION.................................................................................................................	8
MANUALS PROVIDED WITH THE PRODUCT.........................................................................................	9
MAIN FEATURES ....................................................................................................................................	10

1BEFORE USING THE PRODUCT

PART NAMES AND FUNCTIONS ...................	12
● OPERATION PANEL ......................................	14
● OPERATION IN COPY, PRINT, SCAN, AND
FAX MODES...................................................	16
TURNING THE POWER ON AND OFF ...........	17
● POWER ON ....................................................	17
● POWER OFF ..................................................	17
LOADING PAPER............................................	18
● PAPER............................................................	18
● LOADING PAPER...........................................	19
● CHANGING THE PAPER SIZE SETTING OF A
TRAY ..............................................................	21
● DISABLING (ENABLING) AUTO TRAY
SWITCHING ...................................................	22
AUDITING MODE ............................................	23
● NUMBER OF ACCOUNTS IN AUDITING
MODE .............................................................	23
● USING AUDITING MODE...............................	23

2TROUBLESHOOTING AND MAINTENANCE

TROUBLESHOOTING.....................................	25
● MACHINE/COPYING PROBLEMS ................	25
INDICATORS AND DISPLAY MESSAGES ....	28
REMOVING MISFEEDS ..................................	29
● ORIGINAL MISFEED IN THE SPF ................	29
● MISFEED IN THE BYPASS TRAY ................	30
● MISFEED IN THE MACHINE.........................	31
● MISFEED IN TRAY 1 .....................................	33
● MISFEED IN TRAY 2 .....................................	34
REPLACING THE TONER CARTRIDGE ........	35
CHECKING THE TOTAL OUTPUT COUNT ...	36
CLEANING THE MACHINE.............................	37
● CLEANING THE DOCUMENT GLASS AND
SPF/DOCUMENT COVER.............................	37
● CLEANING THE BYPASS TRAY PAPER FEED
ROLLER.........................................................	37
● CLEANING THE TRANSFER CHARGER .....	38

ADJUSTING THE DISPLAY CONTRAST.......

39

3PERIPHERAL DEVICES AND SUPPLIES

OPTIONAL EQUIPMENT ................................	40
● REVERSING SINGLE PASS FEEDER /
SINGLE PASS FEEDER................................	41
● 250-SHEET PAPER FEED UNIT / 2 X
250-SHEET PAPER FEED UNIT...................	41
● DUAL FUNCTION BOARD ............................	42
STORAGE OF SUPPLIES...............................	42
● PROPER STORAGE .....................................	42

4

CONTENTS

Part 2: Copier Operation

4	COPY FUNCTIONS
NORMAL COPYING ........................................		45
● MAKING A COPY DARKER OR LIGHTER ....		48
● SELECTING THE TRAY.................................		49
● SETTING THE NUMBER OF COPIES ...........		49
● SELECTING THE ORIGINAL SIZE ................		50
● USING THE BYPASS TRAY TO COPY A
	SPECIAL SIZE ORIGINAL..............................	51
REDUCING OR ENLARGING A COPY...........		52
● AUTOMATIC RATIO SELECTION .................		52
● MANUAL RATIO SELECTION (PRESET COPY
	RATIOS/ZOOM)..............................................	52
SELECTING THE VERTICAL AND
HORIZONTAL COPY RATIOS SEPARATELY
(XY zoom copying) .........................................		54
TWO-SIDED COPYING ...................................		56
● TWO-SIDED COPYING..................................		56
● TWO-SIDED COPYING OF ONE-SIDED
	ORIGINALS ....................................................	57
● TWO-SIDED COPIES OF TWO-SIDED ORIGINALS
	(ONLY WHEN USING THE RSPF) ......................	59
● ONE-SIDED COPIES OF TWO-SIDED ORIGINALS
	(ONLY WHEN USING THE RSPF) ......................	60
TWO-SIDED COPIES USING THE BYPASS TRAY...		61
DUAL PAGE COPY (Dual page copy) ...........		62
INTERRUPTING A COPY RUN (Interrupt
copying)...........................................................		63

5CONVENIENT COPY FUNCTIONS

ROTATING THE IMAGE 90 DEGREES
(Rotation copy) ...............................................	64
SORT MODE....................................................	64
COPYING MULTIPLE ORIGINALS ONTO A SINGLE
SHEET OF PAPER (2 in 1 / 4 in 1 copy)...............	66
CREATING MARGINS WHEN COPYING
(Margin shift)...................................................	68
ERASING SHADOWS AROUND THE EDGES
OF A COPY (Erase copy) ...............................	69
CARD SHOT ....................................................	71

6APPENDIX

SPECIFICATIONS ...........................................

73

MATERIAL SAFETY DATA SHEET................

75

INDEX ..............................................................

83

5

CAUTIONS

Follow the cautions below when using this machine.

CAUTIONS ON USING

Warning:

Fusing unit

• The fusing area is hot. Exercise care in this area when removing misfed paper.

• Do not look directly at the light source. Doing so may damage your eyes.

Caution:

• Do not switch the machine rapidly on and off. After turning the machine off, wait 10 to 15 seconds before turning it back on.

•Place the machine on a firm, level surface.

•When the machine is not used for a long time, for example, during prolonged holidays, turn the power switch off and remove the power cord from the outlet.

•When moving the machine, be sure to turn the power switch off and remove the power cord from the outlet.

•Do not cover the machine with a dust cover, cloth or plastic film while the power is on. Doing so may prevent heat dissipation, damaging the machine.

• Do not make any modifications to this machine. Doing so may result in personal injury or damage to the machine.

•Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from printing by national law. Other items may be prohibited by local law.

• Money • Stamps • Bonds • Stocks

• Bank drafts • Checks • Passports • Driver's licenses

•Do not touch the photoconductive drum. Scratches or smudges on the drum will cause dirty prints.

•Store spare toner cartridges in a cool dry place without removing from the package before use.

•If they are exposed to direct sunlight or excessive heat, poor copies may result.

"BATTERY DISPOSAL"

THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY.

This product utilizes tin-lead solder, and a fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated due to environmental considerations.

For disposal or recycling information, please contact your local authorities or the Electronics Industries Alliance: www.eia.org

6

CAUTIONS

LASER INFORMATION

Wave length	785 nm	+10 nm
		-15 nm
Pulse times	North America:		(3.1 µs ± 3.1 ns)/7 mm
	Europe:		(3.7 µs ± 3.7 ns)/7 mm
Output power	Max 0.8 mW

At the production line, the output power of the scanner unit is adjusted to 0.8 MILLIWATT PLUS 10 % and is maintained constant by the operation of the Automatic Power Control (APC).

Caution

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

For North America:

SAFETY PRECAUTIONS

This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the CDRH standards. This means that the equipment does not produce hazardous laser radiation. For your safety, observe the precautions below.

•Do not remove the cabinet, operation panel or any other covers.

•The equipment's exterior covers contain several safety interlock switches. Do not bypass any safety interlock by inserting wedges or other items into switch slots.

For Europe:

CLASS 1 LASER PRODUCT

LASER KLASSE 1

LUOKAN 1 LASERLAITE

KLASS 1 LASERAPPARAT

CAUTION				VAROITUS!
INVISIBLE LASER RADIATION		LAITTEEN KÄYTTÄMINEN
WHEN OPEN INTERLOCKS		MUULLA KUIN TÄSSÄ
DEFEATED. AVOID EXPOSURE		KÄYTTÖOHJEESSA
TO BEAM.		MAINITULLA TAVALLA SAATTAA
VORSICHT		ALTISTAA KÄYTTÄJÄN
		TURVALLISUUSLUOKAN 1
UNSICHTBARE
		YLITTÄVÄLLE
LASERSTRAHLUNG WENN
		NÄKYMÄTTÖMÄLLE
ABDECKUNG GEÖFFNET UND
		LASERSÄTEILYLLE.
SICHERHEITSVERRIEGELUNG
ÜBERBRÜCKT. NICHT DEM				VARNING
STRAHL AUSSETZEN.
		OM APPARATEN ANVÄNDS PÅ
ADVARSEL		ANNAT SÄTT ÄN I DENNA
USYNLIG LASERSTRÅLNING		BRUKSANVISNING
VED ÅBNING, NÅR		SPECIFICERATS, KAN
SIKKERHEDSBRYDERE ER		ANVÄNDAREN UTSÄTTAS FÖR
UDE AF FUNKTION. UNDGÅ		OSYNLIG LASERSTRÅLNING,
UDSAETTELSE FOR		SOM ÖVERSKRIDER GRÄNSEN
STRÅLNING.		FÖR LASERKLASS 1.

CLASS 1

LASER PRODUCT

LASER KLASSE 1

7

INSTALLATION REQUIREMENTS

Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved.

1.The machine should be installed near an accessible power outlet for easy connection.

2.Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded.

•For the power supply requirements, see the name plate on the back of the main unit.

Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is

Note	connected to the same outlet, the light may flicker.

3.Do not install your machine in areas that are:

•damp, humid, or very dusty

•exposed to direct sunlight

•poorly ventilated

•subject to extreme temperature or humidity changes, e.g., near an air conditioner or heater.

4.Be sure to allow the required space around the machine for servicing and proper ventilation.

8" (20 cm)

8"	8"
(20 cm)	(20 cm)

A small amount of ozone is produced within the printer during operation. The emission level is insufficient to cause any health hazard.

NOTE:

The present recommended long term exposure limit for ozone is 0.1 ppm (0.2 mg/m3) calculated as an 8 hr. time-weighted average concentration.

However, since the small amount that is emitted may have an objectionable odor, it is advisable to place the copier in a ventilated area.

ENVIRONMENTAL INFORMATION

As an ENERGY STAR® Partner, SHARP has determined that this product meets the ENERGY

STAR® guidelines for energy efficiency.

The Environmental Choice Program guidelines are applied to the products only in Canada. The products that meet the Environmental Choice Program guidelines carry the logo shown to the left. The products without the logo may not meet the Environmental Choice Program guidelines.

USB 2.0 compatible (dual function board (AR-EB9))

When connecting the machine by USB 2.0 (Hi-Speed mode), be sure to read "System requirements for USB 2.0 (Hi-Speed mode)" (see the "Key operator's guide") to verify that your system and the machine settings are configured appropriately.

8

MANUALS PROVIDED WITH THE PRODUCT

Multiple manuals are provided for use of the machine. Please read each manual as appropriate for the functions that you wish to use.

Operation manual (for general information and copier) (this manual):

The first half of this manual contains general information on the machine, including safety precautions and the procedures for loading paper, removing misfeeds, and performing regular maintenance.

The second half of the manual contains explanations of how to use the copy function of the machine.

Key operator's guide

This explains key operator programs for machine management and copier related functions.

Explanations of key operator programs related to the fax, printer, and network scanner functions can be found in the respective manuals for those functions.

The key operator programs are used by the administrator of the machine to enable or disable functions to suit the needs of your workplace.

Software setup guide

This explains how to install and configure the printer driver.

Operation manual (for facsimile)*1:

This explains how to use the fax function of the machine. To use the fax function, the optional facsimile expansion kit (AR-FR11) must be installed.

Operation manual (for printer and scanner)*2:

This explains how to use the machine as a printer and a scanner when it is connected to a computer.

Operation manual (for network printer)*2:

This explains how to use the machine as a network printer.

To use the machine as a network printer, the optional network expansion kit (AR-NB3) must be installed.

Operation manual (for network scanner)*2:

This explains how to use the machine as a network scanner when it is connected to a computer. To use the machine as a network scanner, the optional network expansion kit must be installed.

*1 The "Operation manual (for facsimile)" is contained in the optional facsimile expansion kit.

*2 The "Operation manual (for printer and scanner)" is contained in the accompanying CD-ROM in PDF format. The "Operation manual (for network printer)" and the "Operation manual (for network scanner)" are contained in PDF format in the CD-ROM that accompanies the network expansion kit. (These manuals are not provided in printed form.)

The meaning of "R" in original and paper size indications

An "R" appearing at the end of an original or paper size (8-1/2" x 11"R, 5-1/2" x 8-1/2"R (A4R, B5R), etc.) indicates that the original or paper is oriented horizontally as shown below.

Sizes that can be placed only in the horizontal (landscape) orientation (11" x 17", 8-1/2" x 14" (A3, B4)) do not contain the "R" in their size indication.

Horizontal (Landscape) orientation

Conventions used in this manual

Warning

Caution

Note

Warns the user that injury may result if the contents of the warning are not properly followed.

Cautions the user that damage to the machine or one of its components may result if the contents of the caution are not properly followed.

Notes provide information relevant to the machine regarding specifications, functions, performance, operation and such, that may be useful to the user.

This manual refers to the Reversing single pass feeder as the "RSPF" and the single pass feeder as the "SPF". Unless specific mention is made, both the RSPF and the SPF are referred to simply as "SPF".

9

MAIN FEATURES

High-speed laser copying

•First-copy time*1 at 300 dpi*2 is only 7.2 seconds.

•Copying speed is 20 (AR-M207) or 16 (AR-M162) copies per minute. This provides a big boost to workplace

productivity.

*1 Measured after the machine has warmed up following power-on, copying using the document glass (8-1/2" x 11" (A4) paper fed from machine tray 1). The first-copy time may vary depending on machine operating conditions and ambient conditions such as temperature and power voltage.

*2 "dpi" ("dots per inch") is a unit that is used to measure resolution. Resolution indicates how much detail can be reproduced in a printed or scanned image.

High-quality digital image

•High-quality copying at 600 dpi is performed.

•In addition to automatic exposure adjustment, two exposure modes can be selected: "TEXT" for text-only originals, and "PHOTO" for photographs. The exposure can be adjusted to five levels in each mode.

•Photo mode allows clear copying of originals with delicate halftones such as monochrome photos and color photos.

Enhanced copying features

•The zoom function can be used to reduce or enlarge copies from 25% to 400% in increments of 1%. (When the SPF is used, the zoom copy ratio range is 50% to 200%.)

•Up to 999 copies can be made of an original scanned just once. (This can be changed to a maximum of 99 copies in the key operator programs.)

•The key operator programs allow functions to be selected and managed to meet your specific needs. For example, access to the machine can be controlled by enabling audit mode.

•The optional dual function board can be installed to enable use of rotation copy and other convenient functions.

A	A	A	A
			CARD
			CARD

Erase copy*

Margin shift*

2 in 1 copy* 4 in 1 copy*

Front

CARD

Back

Card shot*

Rotation copy*

XY zoom copying

Dual page copy

* When the dual function board is installed.

Sort function (when the dual function board is installed)

Copies of multiple original pages can sorted into sets.

3

2

1

1 2 3

1 2 3

1 2 3

Laser printer function / color scanner function

•The machine is equipped standard with a USB 1.1 port and a parallel port. A computer can be connected to these ports to use the machine as a printer or a scanner.

•To use the machine as a printer or scanner, the printer driver or scanner driver must first be installed as explained in the "Software setup guide".

•The scanning feature is only available when the computer is connected to the USB port and is running Windows 98/Me/2000/XP. If the computer is running Windows 95/NT 4.0 or is connected to the parallel port, only printing is available.

10

MAIN FEATURES

Fax function (option)

Installation of the optional facsimile expansion kit enables the plain-paper, Super G3 laser fax function to be used.

Network connection (option)

The optional network expansion kit (AR-NB3) can be installed to enable the machine to be used as a network printer and network scanner.

Environment and people friendly design

•Preheat and auto power shut-off modes are provided to reduce power consumption when the machine is not in active use.

•A universal design has been implemented in the product whereby the height of the operation panel and shape of the keys are designed to be usable by as many people as possible.

11

1BEFORE USING THE PRODUCT

This chapter contains basic information required for use of the machine. Please read this chapter before using the machine.

PART NAMES AND FUNCTIONS

	(5)
		(15)
	(10)	(11)
(1)	(9)
(2)	(6)
(3)	(7)	(7)
	(8)	(16)
		(12)
	(4)	(17)

(14)

(13)

(18)

(19)

(20)

(1)USB 2.0 port (USB-2) (when the dual function board is installed)

Connect to your computer to this port to use the printer and scanner functions.

(2)USB 1.1 port (USB-1)

Connect to your computer to this port to use the printer and scanner functions.

(3)Parallel port

Connect to your computer to this port to use the printer function.

(4)Charger cleaner

Use to clean the transfer charger.

(5)Glass cleaner

Use to clean the original scanning glass.

(6)Document glass

Place an original that you wish to scan face down here. (Page 45)

(7)Handles

Use to move the machine.

(8)Power switch

Press to turn the machine power on and off.

(9)Center tray

Copies and printed pages are output to this tray.

(10)Top tray (when the job separator tray kit is installed)

Received faxes (when the fax option is installed) and print jobs are delivered to this tray.

(11)Operation panel

Contains operation keys and indicator lights.

(12)Front cover

Open to remove paper misfeeds or replace the toner cartridge.

(13)Tray 1

Tray 1 can hold approximately 250 sheets of copy paper (20 lbs. (80 g/m2)).

For restrictions on paper types and weights, see "PAPER" (page 18).

(14)Tray 2

Tray 2 can hold approximately 250 sheets of copy paper (20 lbs. (80 g/m2)).

For restrictions on paper types and weights, see "PAPER" (page 18).

12

BEFORE USING THE PRODUCT

(23) (24)			(25)

(29) (30)

(26)

1

(21)

(28)

(27)

(31)

(32)

(22)

(15)Document cover (when installed)

Open to make a copy from the document glass.

(16)Side cover

Open to remove misfed paper.

(17)Side cover handle

Pull to open the side cover.

(18)Bypass tray guides

Adjust to the width of the paper when using the bypass tray.

(19)Bypass tray

Special paper (heavy paper or transparency film) can be fed from the bypass tray.

(20)Bypass tray extension

Pull out when feeding large paper such as 11" x 17" and 8-1/2" x 14" (A3 and B4).

(21)Toner cartridge lock release lever

To replace the toner cartridge, pull out the toner cartridge while pushing on this lever.

(22)Toner cartridge

Contains toner.

(23)Document feeder tray (when the SPF is installed)

Place the original(s) that you wish to scan face up here. Up to 40 sheets can be placed.

(24)Original guides (when the SPF is installed)

Adjust to the size of the originals.

(25)Feeding roller cover (when the SPF is installed)

Open to remove misfed originals.

(26)Right side cover (when the SPF is installed)

Open to remove misfed originals.

(27)Fusing unit release levers

To remove the paper misfed in the fusing unit, push down on these levers and remove the paper.

Warning	The fusing unit is hot. Do not touch
	the fusing unit when removing
	misfed paper. Doing so may cause a
	burn or injury.

(28)Roller rotating knob

Rotate to remove misfed paper.

(29)Exit area (when the SPF is installed)

Originals exit the machine here after copying/scanning when the SPF is used.

(30)Reversing tray (when the RSPF is installed)

Pull out to remove misfed originals.

(31)Photoconductive drum

Images are formed on the photoconductive drum.

Caution	Do not touch the photoconductive drum
	(green portion) when removing the misfed
	paper. Doing so may damage the drum and
	cause smudges on copies.

(32)Fusing unit paper guide

Open to remove misfed paper.

The model name is on the front cover of the Note machine.

13

BEFORE USING THE PRODUCT

OPERATION PANEL

(1)	(2) (3) (4)

26

27

28

29

30

41

42

43

44

45

COPY

A

B

C

D

E

P

Q

R

S

T

31

32

33

34

35

46

47

48

49

50

ON LINE

DATA

F

G

H

I

J

U

V

W

XYZ

SP

PRINT

36

37

38

39

40

SPEAKER

REDIAL/PAUSE

SPEED

COMM. SETTING

K

L

M

N

O

SHIFT

SYMBOL

SPACE/–

SCAN

LINE

DATA

FAX

(1)Keys for fax function (when the fax option is installed)

These are used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.

(2)[COPY] key / indicator

Press to select copy mode. If pressed when "Ready to copy." appears or during warm-up, the total number of sheets used (page 36) appears while the key is pressed.

(3)[PRINT] key / indicator

Press to select print mode.

•ONLINE indicator

Print jobs can be received when this indicator is lit.

•DATA indicator

This lights steadily when there is a print job in memory that has not been printed, and blinks during printing.

(4)[SCAN] key / indicator

Press to select scan mode. (To connect a computer to the USB port on the machine and use the scanner function, see the "Operation manual (for printer and scanner)". To use the machine as a network scanner, see the "Operation manual (for network scanner)" that accompanies the optional network expansion kit.)

(13) (14)

(5)Display

Shows various messages. For more information see page 16.

(6)[BACK] key

Press to return the display to the previous screen.

(7)[FAX STATUS] key (when the fax option is installed)

This key is used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.

(8)[OK] key

Press to enter the selected setting.

(9)Copy number display

The selected number of copies appears. During copying, this shows the remaining number of copies.

(10)Numeric keys

Use to select the number of copies.

(11)[INTERRUPT] key () / INTERRUPT indicator

Interrupts a copy run to allow an interrupt copy job to be performed. (Page 63)

(12)[C] key

Press to clear the set number of copies or stop a copy run.

14

BEFORE USING THE PRODUCT

(5)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

FAX STATUS

BACK

OK

ABC

DEF

1

GHI

JKL

MNO

PQRS

TUV

WXYZ

COPY

EXPOSURE

PAPER

ZOOM

AUTO %

OUTPUT DUPLEX

@.-_

SPECIAL FUNCTION

SCAN

COLOR MODE RESOLUTION

ADDRESS

FORMAT

ORIGINAL SIZE DUPLEX SCAN

FAX

PROGRAM

RESOLUTION

ADDRESS

BROADCAST ORIGINAL SIZE DUPLEX SCAN

ACC. #-C

READ-END

(15)

(16)

(17)

(18)

(19)

(20)

(21)

(22)

(23)

(24)

(25) (26) (27)

(13)LINE STATUS indicator (when the fax option is installed)

This key is used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.

(14)[FAX] key / indicator (when the fax option is installed)

LINE indicator, DATA indicator

This key is used in fax mode. For more information, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.

(15)[EXPOSURE] key

Use to select the exposure mode. "AUTO", "TEXT", or "PHOTO" can be selected. (Page 48)

(16)[PAPER] key

Use to manually select a paper tray. (Page 49)

(17)[ZOOM] key

Press to select a reduction or enlargement copy ratio. (Page 52)

(18)[AUTO%] key

Press to have the copy ratio selected automatically. (Page 52)

(19)[OUTPUT] key (Only effective when the dual function board is installed)

Use to select the sort function. (Page 64)

(20)[DUPLEX] key (only on models that support two-sided printing)

Select the two-sided copying mode. (Page 56)

(21)Arrow keys

Press to move the highlighting (which indicates that an item is selected) in the display.

(22)[SPECIAL FUNCTION] key

Press to select special functions.

(23)[ACC.#-C] key ()

Press the end the use of an account and return the display to the account number entry screen. (Page 23)

(24)[0] key

Press during a continuous copy run to display the number of copies completed.

(25)[READ-END] key ()

When copying in sort mode from the document glass, press this key when you have finished scanning the original pages and are ready to start copying. (Page 64)

(26)[START] key () / indicator

Copying is possible when this indicator is on. Press the key to start copying.

(27)[CA] key

Clears all selected settings and returns the machine to the default settings. (Page 18)

15

BEFORE USING THE PRODUCT

Display (base screen)

Example: Copy mode

(1) (2) (3) (4)

Ready

to

copy.

812 x11

AUTO

100%

812 x11

AUTO

(5)

(6)

(7)

*The display shown is the AR-M207 (when the optional RSPF is installed) display.

(1)Exposure display

Indicates the selected exposure mode.

(2)Special function icon display

Icons of enabled special functions will appear.

(3)Message display

Messages are displayed regarding machine status and operation.

(4)Original size display

The size of the placed original and the icon of the original scanning mode will appear.

: One-sided scanning in the SPF.

: Scanning on the document glass : Two-sided scanning in the RSPF.

Icons appearing in the special function icon display

	1-sided to 2-sided	Center erase
	copy	copy*
	2-sided to 2-sided	Edge + Center
	copy	erase*
	2-sided to 1-sided	2 in 1 copy*
	copy
	Sort function*	4 in 1 copy*
	Margin shift copy*	Dual page copy
	Edge erase copy*	Card shot*

*These only appear when the dual function board is installed.

(5)Copy ratio display

Displays the copy ratio for reduction or enlargement.

(6)Paper size display

Displays the selected paper size. When "AUTO" appears, the most suitable size of paper is automatically selected.

(7)Paper tray display

The selected paper tray is highlighted.

OPERATION IN COPY, PRINT, SCAN, AND FAX MODES

Some operations in the various modes of the machine cannot take place simultaneously.

Interrupting operation					Faxing	Printing
		Copy output	Printing	Scanning	Scanning
						faxes
Interrupted operation					originals
Copying	Output	Yes*1	No	No	No	No
Printing	Output	Yes*2
Scanning	Scanning an original	No
Faxing	Scanning an original	No
	Output	Yes*2

*1 Can be used after pressing the [INTERRUPT] key ( ).

*2 After the page that is currently being printed is output, the job is interrupted. *3 Only possible when the computer is connected to the USB-2 port.

*4 Only possible when the computer is connected to the parallel port or USB-1 port; the job is interrupted after the page that is currently being printed is output.

*5 After output of the page that is currently being printed via the parallel port or USB-1 port, the job is interrupted.

•	Printing is not possible when the front or side cover is opened for machine maintenance, or when a misfeed
Note	occurs or the machine runs out of paper or toner, or when the drum cartridge reaches its replacement time.

•If an original misfeed occurs in the SPF, printing will not be possible until the misfed original is removed and the SPF is ready for use.

16

TURNING THE POWER ON AND OFF

The power switch is located on the left side of the machine.

POWER ON

Turn the power switch to the "ON" position

•It will take about 45 seconds for the machine to warm up.

•When the power switch is

turned to the "ON" position,

the message "System check." will appear in the message display and warm-up will start.

Once the copier has finished warming up, the message display will change to "Ready to copy." and the START indicator will light up to indicate that copying is possible. Copy settings can be selected during warm-up.

•If auditing mode has been enabled (see the "Key operator's guide"), the message "Enter your account number." will appear after warming up. Once a valid account number has been entered, the message display will change to "Ready to copy." and copying will be possible.

POWER OFF

Make sure that the machine is not in operation and then turn the power switch to the "OFF" position.

If the power switch is turned off while the machine is in operation, a misfeed may occur

and the job that was in progress 1 will be canceled.

•	If the fax option is installed, be sure to keep the power turned on.
Note	Faxes cannot be received when the power is turned off.

•The machine is set at the factory to return all settings to the default settings one minute after a copy job is finished (auto clear function). When the settings return to the default settings, any functions that were selected are canceled. The auto clear time can be changed in the key operator programs. (See the "Key operator's guide".)

Power save modes

The machine has two power save modes to reduce power consumption, thereby helping to reduce environmental pollution and conserve resources.

Preheat mode

This function automatically switches the machine to a low power consumption state if the duration of time set in the key operator programs elapses without the machine being used when the power is on. In preheat mode the display turns off. Normal operation automatically resumes when a key on the operation panel is pressed, an original is placed, or a print job or fax is received.

Auto power shut-off mode

This function automatically switches the machine to a state that consumes even less power than preheat mode if the duration of time set in the key operator programs elapses without the machine being used when the power is on. During auto power shut-off, only the mode key indicators are lit. To restore the machine to normal operation, press any one of the mode keys. Normal operation also resumes automatically when a print job or fax is received or scanning is begun from a computer. While auto power shut-off is in effect, pressing a key other than a mode key will have no effect.

The preheat mode activation time and the "Auto power shut-off timer" can be changed in the key operator

Note	programs. (See the "Key operator's guide".)

17

BEFORE USING THE PRODUCT

Default settings

The machine is set at the factory to return all settings to the default settings one minute after a copy job is finished (auto clear function) or when the [CA] key is pressed. When the settings return to the default settings, any functions that were selected are canceled.

The auto clear time can be changed in the key operator programs. (See the "Key operator's guide".)

In the default state the display shown below appears. The default state of the display may vary depending on settings in the key operator programs.

Ready to copy.

A4

AUTO

100%

812 x11 AUTO

* The screen is that of the AR-M207 (when the RSPF is installed).

LOADING PAPER

The message "TRAY<>:Add paper." will be displayed when there is no copy paper in the selected paper tray. (<> is the tray number.) Load paper in the indicated paper tray.

PAPER

The specifications for the types and sizes of paper that can be loaded in the paper trays are shown below.

Paper tray	Tray No.*4	Paper type	Paper size	Weight	Capacity
Tray 1	1		5-1/2" x 8-1/2"*1 (Invoice),
Tray 2	2
			8-1/2" x 11" (Letter), 8-1/2"		250 sheets (20
Tray of
	2 or 3	Standard paper	x 11"R, 8-1/2" x 13"	15 lbs. to 24 lbs.*2	lbs. (80 g/m2))*3
250-sheet			(Foolscap), 8-1/2" x 14"		(Load paper lower
paper feed unit		Recycled paper		(56 g/m2 to 90 g/m2)*2
			(Legal), 11" x 17" (Ledger)		than the line on
Tray of 2 x	2 or 3		(A5*1, B5, B5R, A4, A4R,		the tray)
250-sheet			B4, A3)
	3 or 4
paper feed unit
		Standard paper		15 lbs. to 20 lbs.	100 sheets*3
		Recycled paper		(56 g/m2 to 80 g/m2)
			5-1/2" x 8-1/2" (Invoice) to
				Max. 54 lbs.	Load one sheet of
		Thick paper	11" x 17" (Ledger)
				(200 g/m2)	these papers at a
			(A6R to A3)
		Transparency film			time to the bypass
Bypass tray		Labels			tray.
			Commercial 9 (3-7/8" x		5 sheets
			8-7/8"), Commercial 10
		Envelopes	(4-1/8" x 9-1/2")
			International DL (110 mm x
			220 mm), International C5
			(162 mm x 229 mm)

*1 5-1/2" x 8-1/2" (A5) can be used in tray 1 but cannot be used in other trays (including trays in optional paper feeding unit). *2 When making a large number of copies or prints using 24 lbs. (90 g/m2) paper, remove the output from the paper output tray

when about 100 pages have been printed. The output may not stack correctly if more than 100 pages are allowed to accumulate. *3 The number of sheets of the paper which can be set changes with the weight of a paper. (The indicated numbers are for 20

lbs. (80 g/m2) paper.)

*4 The trays are numbered 1, 2, 3, and 4 from the top.

Paper that can be used for automatic 2-sided printing

Paper used for automatic two-sided printing must meet the following conditions: Paper type: Plain paper (special paper cannot be used.)

Paper size: Standard sizes (11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, A3, B4, A4, A4R, B5, B5R, A5) Paper weight: 15 lbs. to 24 lbs. (56 g/m2 to 90 g/m2)

18

BEFORE USING THE PRODUCT

Special paper

Follow these guidelines when using special paper.

•Use SHARP recommended transparency film and label sheets. Using other than SHARP recommended paper may result in misfeeds or smudges on the output.

•There are many varieties of special paper available on the market, and some cannot be used with this machine. Before using special paper, contact a SHARP service center.

•Before using other than SHARP recommended paper, make a test copy to see if the paper is suitable.

	LOADING PAPER
							1
	Make sure that the machine is not copying or printing, and then follow these steps to load paper.
	Loading paper in a tray
	1	Gently lift and pull out the paper tray.		4	Fan the paper.

If you are adding the same size of paper, go to step 3. If you are loading a different size of paper, go to the next step.

Fan the paper well before loading it. If the paper is not fanned, double-feeds or misfeeds may occur.

2Adjust the plates in the tray to the length and width of the paper.

Plate B		• The plate A is a slide-type
		guide. Grasp the locking knob
		on the guide and slide the
		guide to the indicator line of
	Plate A	the paper to be loaded.

•The plate B is an insert-type guide. Remove it and then insert it at the indicator line of the paper to be loaded.

•When using 11" x 17" sized paper store the plate B in the slot at the left front of the paper tray.

3 Push the pressure plate down.

Push the center of the pressure plate down until it locks into place.

5 Place the paper in the tray.

•	Do not load paper higher than the line on
Note	the tray (up to 250 sheets).

•Make sure that the paper fits under the tab on the right side of the tray.

•Make sure the stack of paper is straight before loading it. When adding paper, take the remaining paper out and combine it into a single stack with the new paper.

6 Push the paper tray back in.

Push the upper paper tray in completely.

If the size of the loaded paper is different Note from the size shown in the display, be sure

to follow the procedure in "CHANGING THE PAPER SIZE SETTING OF A TRAY" (page 21) to change the paper size setting of the tray.

19

BEFORE USING THE PRODUCT

Loading paper in the bypass tray

1 Open the bypass tray.

Pull out the bypass tray extension to load 8-1/2" x 14" and 11" x 17" (B4 and A3) size paper.

2Set the bypass tray guides to the paper width.

3 Insert the copy paper (print side down) all the way into the bypass tray.

Make sure that the print side of the paper is face down.

To prevent a misfeed, verify once more that the bypass tray guides are adjusted to the width of the paper.

If you loaded paper in the bypass tray, press

Note	the [PAPER] key to select the bypass tray.

Important points when inserting paper in the bypass tray

•Up to 100 sheets of standard copy paper can be set in the bypass tray.

•Be sure to place 5-1/2" x 8-1/2" (A6 and B6) size paper and envelopes horizontally as shown in the following diagram.

•When loading envelopes, make sure that they are straight and flat and do not have loosely glued construction flaps (not the closure flap).

•Special papers except SHARP recommended transparency film, labels, and envelopes must be fed one sheet at a time through the bypass tray.

•When adding paper, first remove any paper remaining in the tray, combine it with the paper to be added and then reload as a single stack. The paper to be added must be the same size and type as the paper already in the tray.

•Do not use paper that is smaller than the original. This may cause smudges or unclean images.

•Do not use paper that has already been printed on by a laser printer or plain paper fax machine. This may cause smudges or unclean images.

Envelopes

Do not use the following envelopes, as misfeeds will occur.

•Envelopes with metal tabs, clasps, strings, holes, or windows.

•Envelopes with rough fibers, carbon paper, or glossy surfaces.

•Envelopes with two or more flaps.

•Envelopes with tape, film, or paper attached to the flap.

•Envelopes with a fold in the flap.

•Envelopes with glue on the flap to be moistened for sealing.

•Envelopes with labels or stamps.

•Envelopes that are slightly inflated with air.

•Envelopes with glue protruding from the seal area.

•Envelopes with part of the seal area peeled off.

20

BEFORE USING THE PRODUCT

CHANGING THE PAPER SIZE SETTING OF A TRAY

If the size of the loaded paper is different from the size shown in the display, follow the steps below to change the paper size setting of the tray.

The paper size setting cannot be changed during copying, printing, fax printing (when the fax option is installed), or interrupt copying, or when a misfeed has occurred. However, if the machine is out of paper or out of toner, the paper size setting can be changed during copying, printing, and fax printing.

See "PAPER" (page 18) for information on the specifications for the types and sizes of paper that can be loaded in the paper trays.

The paper size cannot be set for the bypass tray.

1 Press the [SPECIAL FUNCTION] key.

	DUPLEX		SPECIAL	FUNCTION
		SPECIAL FUNCTION	SPECIAL	MODES
	DUPLEX SCAN		ORIG. SIZE		ENTER
	DUPLEX SCAN	ACC.
			PAPER SIZE		SET
	The special function		DISPLAY	CONTRAST

screen will appear.

The screen shown above is the copy mode screen.

2Press the [] or [] key to select "PAPER SIZE SET".

	GH	SPECIAL			FUNCTION
	PQR	SPECIAL			MODES
		ORIG. SIZE				ENTER
DUPLEX		PAPER SIZE				SET
		DISPLAY			CONTRAST
3 Press the [OK] key.
		PAPER SIZE				SET
BACK OK		8	1	2 x11R		11x17
	GHI	11x17				812 x14
						812 x13
The paper size setting						812 x11
screen will appear.
Note	: Shows tray "1".
	: Shows tray "2".
	For the paper trays and tray numbers, see
	"PAPER" on page 18.

4Press the [] or [] key to select the paper tray for which the paper size is being changed.

Example: Tray 2
	PAPER SIZE				SET
		812 x11			11x17
		11x17			812 x14
					812 x13
					812 x11

5	Press the [ ] key.	1

The cursor moves to the paper size selection position on the right.

	PAPER SIZE			SET
		812 x11			11x17
		11x17			812 x14
					812 x13
					812 x11

6 Press the [] or [] key to select the paper size.

Example: Selecting 8-1/2" x 14" size

	PAPER SIZE			SET
		812 x11			11x17
		11x17			812 x14
					812 x13
					812 x11

To change the size of another paper tray, press the [ ] key and then repeat steps 4 to 6.

7 Press the [OK] key.

OK	A message asking you to
	confirm the new paper size
	setting will appear.

8 Press the [OK] key.

OK	The selected paper size will be
	stored and the display will
	return to the base screen.

Affix the paper size label for the paper size Note selected in step 6 to the label position on the

right end of the tray.

21

BEFORE USING THE PRODUCT

DISABLING (ENABLING) AUTO TRAY SWITCHING

When auto tray switching is enabled and paper runs out during copying or printing, the job will continue using paper from a different tray if that tray has the same size of paper in the same orientation. (This function does not operate when using the bypass tray or when a fax is being printed.) This function has been enabled at the factory. If you prefer to disable the function, follow the steps below.

1 Press the [SPECIAL FUNCTION] key.

	DUPLEX		SPECIAL	FUNCTION
		SPECIAL FUNCTION	SPECIAL	MODES
	DUPLEX SCAN		ORIG. SIZE		ENTER
	DUPLEX SCAN	ACC.
			PAPER SIZE		SET
	The special function		DISPLAY	CONTRAST

screen will appear.

The above screen appears in copy mode.

2Select "PAPER SIZE SET" with the [] or [] key.

	GH	SPECIAL		FUNCTION
	PQR	SPECIAL		MODES
		ORIG. SIZE			ENTER
	DUPLEX	PAPER SIZE			SET
		DISPLAY		CONTRAST
	3 Press the [OK] key.
		PAPER SIZE			SET
	BACK OK	8	2 x11R		11x17
			1
	GHI	11x17			812 x14
					812 x13
	The paper size setting				812 x11
	screen will appear.

4Press the [] key repeatedly until "AUTO TRAY SWITCHING" appears.

PAPER SIZE SET

AUTO TRAY

SWITCHING

5 Press the [OK] key.

OK	PAPER		SIZE SET
		AUTO	TRAY
		SWITCHING

When a checkmark does not appear in the checkbox, the auto tray switching function will not operate.

6 Press the [] key.

You will return to the paper size setting screen.

PAPER SIZE				SET
	812 x11R			11x17
	11x17			812 x14
				812 x13
				812 x11

To re-enable auto tray switching, press the [OK] key in the screen of step 5 so that a checkmark appears.

Move the cursor to the lowest tray and then press the [] key again. The above screen will appear.

22

AUDITING MODE

When auditing mode is enabled, a count is kept of the pages printed by each account. The page counts can be viewed in the display.

This function is enabled in the key operator programs. (For the counts in copy, print, and scan modes, see the "Key operator's guide". For the counts in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.)

NUMBER OF ACCOUNTS IN AUDITING MODE

Mode	Number of accounts	Remarks

(1)	Same for copy, print,	50 maximum	Copying, printing, and scanning counts are managed	1
	and scan modes		under one account number.
(2)	Fax	50 maximum	Fax counts are managed under one account number.

Note The same account number can be assigned to (1) and (2).

USING AUDITING MODE

When auditing mode is turned on, the account number entry screen is displayed. Enter your account number (five-digit identification number) as explained below before performing a copy, fax, or scan operation.

Enter your account number.

ACCOUNT #:-----

˚˚˚˚˚

1 Enter your account number (five digits) with the numeric keys.

OK	ABC	DEF	Enter your	account
GHI	JKL	MNO	number.
			ACCOUNT #:	---

FUNCTION

ACC

•As the account number is entered, the hyphens (-)

change to asterisks (). If you enter an incorrect digit, press [C] key and re-enter the correct digit.

•When a valid account number is entered, the current count of the account will appear in the message display of the base screen. After 6 seconds (factory

default setting), the base screen appears. (Page 18)

*In copy mode and print mode, the number of sheets remaining until the limit is reached is also shown if "ACCOUNT LIMIT" (see the "Key operator's guide") is enabled in the key operator programs.

Example: Copy mode

COPIES MADE:000,000

REMAINING:050,000

AUTO

100%

812 x11 AUTO

• If you enter a account number for copy Note mode that has also been programmed for

fax mode, you can change to fax mode after completing the copy operation and continue with the fax operation without re-entering your account number.

If you enter an account number for copy mode that has not been programmed for fax mode, enter your account number for fax mode after you press the [FAX] key to change to fax mode.

•If an invalid account number is entered in step 1, the account number entry screen reappears.

•When "ACC. # SECURITY" (see the "Key operator's guide") in the key operator programs is enabled, a warning message will appear and operation will not be permitted for 1 minute if an invalid account number is entered 3 times in a row.

2 When the copy job is finished, press the [ACC.#-C] key ().

		If you are performing an
FUNCTION		@.- interrupt copy job (page 63)
		when auditing mode is enabled,
	ACC.	be sure to press the
		[INTERRUPT] key ( ), [CA]
		key, or [ACC.#-C] key ( )
		when finished to exit interrupt
		mode.

23

2TROUBLESHOOTING AND MAINTENANCE

This chapter explains general troubleshooting and maintenance procedures such as removing misfeeds, replacing the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting for the fax function, printer function, and scanner function, see the respective manuals for each function.

TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The machine does not operate. .................................................................................................................	25
Power is on but copying is not possible. ....................................................................................................	25
Copies are too dark or too light..................................................................................................................	25
Text is not clear in a copy. .........................................................................................................................	25
Blank copies...............................................................................................................................................	25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)...................................................................................................................	26
Wrinkles appear in the paper or the image disappears in places. .............................................................	26
Paper misfeed............................................................................................................................................	26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original. ............................................................................................................................................	27
Copies are smudged or dirty......................................................................................................................	27
White or black lines appear on copies. ......................................................................................................	27
A tray's paper size setting cannot be set. ..................................................................................................	27
A copy job stops before it is finished..........................................................................................................	27
Scanning of the original stops before it is completed.................................................................................	27
A light in the room flickers..........................................................................................................................	27
INDICATORS AND DISPLAY MESSAGES......................................	28
REMOVING MISFEEDS ....................................................................	29
REPLACING THE TONER CARTRIDGE..........................................	35
CHECKING THE TOTAL OUTPUT COUNT .....................................	36
CLEANING THE MACHINE ..............................................................	37
ADJUSTING THE DISPLAY CONTRAST ........................................	39

24

TROUBLESHOOTING

MACHINE/COPYING PROBLEMS

Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.

Problems related to general use of the machine and copying are described below.

If a problem occurs in printer or scanner mode, see the "Operation manual (for printer and scanner)". If a problem occurs in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion kit.

If the message "Call for service. -" appears in the display, turn off the power switch, wait about 10 seconds, and then turn the power switch back on. If the message still appears after switching the power on and off several times, a failure may have occurred. In this case, promptly unplug the power cord and contact your dealer.

Note: Letters and numbers appear in - above. When you contact your Sharp dealer, please tell your dealer what numbers appear.

The following problems are related to the general operation of the machine and copying.					2
Problem		Cause and solution	Page
	The power cord is not plugged into a power outlet.		–
	→	Plug the power cord into a grounded outlet.
	The power switch is turned off.		17
	→	Turn the power switch on.
	The machine is warming up.
	→ The machine requires about 45 seconds to warm up after the power		17
		switch is turned on. While the machine is warming up, copy settings can
The machine does not		be selected but copying is not possible. Wait until "Ready to copy."
		appears.
operate.
	The front cover or the side cover is not completely closed.		–
	→	Close the front cover or the side cover.
	The machine is in auto power shut-off mode.
	→ When auto power shut-off mode has activated, only mode key indicators
		are lit; all other indicators and the display are off. The machine returns to	17
		normal operation when any of the mode keys are pressed, a print job is
		received, a fax is received, or when scanning from a computer is started.
		* Except when print hold for the fax function is enabled.
Power is on but copying is	The COPY indicator is off.		14
not possible.	→	Press the [COPY] key to set the machine to copy mode.
	An appropriate exposure for the original has not been
	selected.
	→ Select a suitable exposure mode with the [EXPOSURE] key. If "TEXT" or
Copies are too dark or too		"PHOTO" is selected, set an appropriate exposure level with the [ ] or	48
		[ ] key.
light.
	→ If the copy is too light or too dark even though "AUTO" was selected with
		the [EXPOSURE] key, adjust the automatic exposure level.
		The automatic exposure level is adjusted in "EXPOSURE ADJUST" (see
		the "Key operator's guide") in the key operator programs.
Text is not clear in a copy.	The correct original type has not been selected in the copy
	exposure setting screen.		48
	→ Change the exposure setting to "TEXT" with the [EXPOSURE] key.
	The original is not placed face up in the SPF or face down on
Blank copies	the document glass.		45
	→	Place the original face up in the SPF or face down on the document
		glass.

25

TROUBLESHOOTING AND MAINTENANCE

	Problem		Cause and solution	Page
		The original was placed in the wrong position.		45
		→	Place the original correctly.
	The paper size used for the	An appropriate ratio was not used for the size of the original
		and the size of the paper.
	copy is different from the			52
		→	Press the [AUTO%] key to select the appropriate copy ratio based on the
	selected paper size
			original and copy sizes.
	(part of the image is cut off
	or too much of the page is	The size of paper loaded in the tray was changed without
	blank).	changing the tray's paper size setting.		21
		→ The size of the paper loaded in the tray is different from the tray's paper
			size setting. Set the tray's paper size setting to the same orientation/size
			as the paper loaded in the tray.
		The size or weight of the paper being used is not within the
		specified range.		18
	Wrinkles appear in the	→ Use copy paper within the specified range.
	paper or the image
		The paper is curled or damp.
	disappears in places.
		→ Replace it with dry copy paper. During periods when the machine is not		–
			used for a long time, remove the paper from the tray and store it in a dark
			place in a bag to prevent moisture absorption.
		A paper misfeed has occurred.		29
		→	See "REMOVING MISFEEDS" to remove the paper misfeed.
		The size or weight of the paper being used is not within the
		specified range.		18
		→ Use copy paper within the specified range.
		The paper is curled or damp.
		→ Replace it with dry copy paper. During periods when the machine is not		–
			used for a long time, remove the paper from the tray and store it in a dark
			place in a bag to prevent moisture absorption.
		Paper is not loaded properly.		18
		→	Make sure the paper is properly loaded.
		A piece of paper remains in the machine (after a paper		29
		misfeed was removed)
		→ Remove all pieces of misfed paper.
	Paper misfeed.	Too much paper is loaded in the tray.		19
		→ If the stack of paper is higher than the indicator line on the tray, remove
			some of the paper and reload so that the stack does not exceed the line.
		Several sheets of paper stick together.		19
		→	Fan the paper well before loading it.
		The guides on the bypass tray do not match the width of the
		paper.		20
		→ Adjust the bypass guides to the size of the loaded paper.
		The bypass tray extension is not pulled out.		20
		→	When loading a large size of paper, pull out the bypass tray extension.
		The bypass paper feed roller is dirty.		37
		→	Clean the roller.
		5-1/2" x 8-1/2" (A5) paper is loaded in tray 2 or in the
		250-sheet or 2 x 250-sheet paper feed unit.		18
		→	5-1/2" x 8-1/2" (A5) size paper must be loaded in tray 1 or the bypass
			tray.

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		TROUBLESHOOTING AND MAINTENANCE
Problem		Cause and solution	Page
	Was the SPF (or document cover) opened completely when the
	original was placed on the document glass?		45
	→	Open the SPF completely and then place the original on the document glass.
		Close the SPF (or document cover).
	The original is curled or folded.		–
	→ The original size cannot be correctly detected if the original is curled or
		folded. Straighten the original.
	The original has many solid black areas.
The original size is not	→ If the original includes solid black areas, the original size may not be		–
		detected automatically. Press the [SPECIAL FUNCTION] key and select
automatically selected or
		"ORIG. SIZE ENTER" to specify the original size.
the copy is not made on
	The machine is directly exposed to sunlight.
paper that matches the size			–
of the original.	→	Install in a location that is not exposed to sunlight.
					2
	The original is smaller than 5-1/2" x 8-1/2" (A5) size.
	→ If the original is smaller than 5-1/2" x 8-1/2" (A5), the size cannot be		51
		detected. Follow the procedure in "USING THE BYPASS TRAY TO
		COPY A SPECIAL SIZE ORIGINAL" to make the copy.
	The original is not a standard size.
	→ If the original is a small non-standard size, the size cannot be detected.		51
		Manually select a size close to the original size, or follow the procedure
		in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL"
		to make the copy.
	The document glass or the underside of the document
Copies are smudged or	cover/SPF is dirty.		37
	→ Clean these regularly.
dirty.
	The original is smudged or blotchy.		–
	→	Use a clean original.
	The scanner glass for the SPF is dirty.		37
White or black lines appear	→	Clean the long, narrow scanning glass.
on copies.	The transfer charger is dirty.		38
	→	Clean the transfer charger.
	The COPY indicator is off.		14
	→	Press the [COPY] key to select copy mode.
	A copy, print job, or received fax is being printed.		16
A tray's paper size setting	→	Set the paper size after copying or printing is complete.
cannot be set.	The machine has stopped temporarily due to a paper misfeed.		29
	→	Remove the misfeed and then set the paper size.
	An interrupt copy job is in progress.		63
	→	Set the paper size after the interrupt copy job is finished.
	The paper output tray is full.
	→ Copying stops temporarily during a copy each time 250 sheets (150 sheets		–
A copy job stops before it		when a job separator tray kit is installed) are output. Remove the copies
is finished.		from the tray and press the [OK] key to resume copying.
	The tray is out of paper.		18
	→	Load paper.
Scanning of the original	The display shows "Memory is full.".
stops before it is			28
	→	See "INDICATORS AND DISPLAY MESSAGES".
completed.
A light in the room flickers.	The same outlet is being used for the light and the machine.		–
	→ Connect the machine to a dedicated power outlet which is not shared
		with other electric appliances.

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INDICATORS AND DISPLAY MESSAGES

If one of the following messages appears in the display, take prompt action as instructed by the message.

Message		Action
(Maintenance icon)		It is time for regular maintenance. Contact your SHARP service center.
(Developer replacement required		Developer is required. Contact your SHARP service center as soon as
icon)		possible.
Maintenance required. Call for		Maintenance required soon. Contact your SHARP service center.
service.
Call for service.	–	Turn off the power and then turn it back on. If this does not clear the
		message, write down the 2-digit main code and 2-digit sub-code
		(" - "), turn off the power, and promptly contact your SHARP service
		center.
(Toner cartridge replacement		The toner cartridge must be replaced soon.
required icon)
Check the toner cartridge.		Check to see if the toner cartridge has been installed properly.
Remove paper from the output tray		The number of sheets in the output tray (center tray or top tray) has
and press [OK].		reached the limit. Remove the paper.

Load <> paper into tray <>. The paper size specified for the tray is different from the actual size. (Page 21)

Memory is full.	The memory became full while scanning the originals. Press the [START]
	key ( ) to copy only the originals that have been scanned, or press the
	[CA] key to cancel the job.

<>: Tray number

<>: Size of paper that should be loaded

28