Samsung CLX-3305, CLX-3305FN, CLX-3305W User Guide

User’s Guide

CLX-330x/330xW Series

CLX-330xFN/330xFW Series

BASICIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides informationabout installation, advanced configuration, operation and troubleshooting on variousOS environments.

Some features may not be available depending on models or countries.

BASIC

1. Introduction

	Key benefits	5
	Features by models	7
	Useful to know	12
	About this user’s guide	13
	Safety information	14
	Machine overview	20
	Control panel overview	24
	Turning on the machine	30
	Installing the driver locally	31
	Reinstalling the driver	33

2. Menu Overview and Basic Setup

	Menu overview	35
	Machine’s basic settings	41
	Media and tray	43
	Basic printing	55
	Basic copying	61
	Basic scanning	65
	Basic faxing	66

Using USB memory device

70

3. Maintenance
Ordering supplies and accessories	76
Available supplies	77
Available maintenance parts	78
Storing the toner cartridge	79
Redistributing toner	81
Replacing the toner cartridge	83
Replacing the waste toner container	85
Replacing the imaging unit	87
Monitoring the supplies life	89
Setting the toner low alert	90
Cleaning the machine	91
Tips for moving & storing your machine	96

4. Troubleshooting

Tips for avoiding paper jams	98
Clearing original document jams	99
Clearing paper jams	104
Understanding the status LED	110

2

BASIC

Understanding display messages

112

5. Appendix

	Specifications	119
	Regulatory information	128
	Copyright	141

3

1. Introduction

This chapter provides information you need to know before using the machine.

•	Key benefits	5
•	Features by models	7
•	Useful to know	12
• About this user’s guide		13
•	Safety information	14
•	Machine overview	20
•	Control panel overview	24
• Turning on the machine		30
• Installing the driver locally		31
•	Reinstalling the driver	33

Key benefits

Environmentally friendly

•To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 59).

•To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 220).

•To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 220).

•To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

•We recommend using recycled paper for saving energy.

Fast high resolution printing

•You can print in a full range of colors using cyan, magenta, yellow, and black.

•You can print with a resolution of up to 2,400 x 600 dpi effective output (600 x 600 x 2 bit).

•Fast, on-demand printing.

-For single-side black and white printing, 18 ppm (A4) or 19 ppm (Letter).

-For single-side color printing, 4 ppm (A4 or Letter).

Convenience

•You can print on the go from your smartphone or computer using Google Cloud Print enabled apps (see "Google Cloud Print" on page 190).

•Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 250).

•Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 257 or "Using Samsung Printer Status" on page 265).

•Samsung Easy Document Creator is an application to help users compile and share large documents or other scanned or faxed information digitally. (see "Using Samsung Easy Document Creator" on page 260 ).

•AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 252).

•Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

Key benefits

•If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

•Supports various paper sizes (see "Print media specifications" on page 121).

•Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 220).

•Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 220).

•You can print in various operating systems (see "System requirements" on page 123).

•Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

•Using the WPS (Wi-Fi Protected Setup™) button

-You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).

•Using the USB cable or a network cable

-You can connect and set various wireless network settings using a USB cable or a network cable.

•Using the Wi-Fi Direct

-You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 165.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

	Operating System	CLX-330x Series	CLX-330xFN Series
		CLX-330xW Series	CLX-330xFW Series
	Windows	●	●
	Mac	●	●
	Linux	●	●

(●: Included, Blank: Not available)

Features by models

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

For windows, select the printer driver and software in the Select Software to Install window.

	Software			CLX-330x Series	CLX-330xFN Series
				CLX-330xW Series	CLX-330xFW Series
SPL printer driver				●	●
PCL printer driver				●	●
PS printer driver				●	●
XPS printer drivera				●	●
Samsung Easy Printer		Scan to PC settings		●	●
Manager
		Fax to PC settings			●
		Device Settings		●	●
Samsung Easy Document Creator				●	●
Samsung Easy Color Managerb				●	●
Samsung Printer Status				●	●
AnyWeb Printb				●	●

Features by models

	Software		CLX-330x Series	CLX-330xFN Series
			CLX-330xW Series	CLX-330xFW Series
SyncThru™ Web Service			●	●
			(CLX-330xW Series only)
SyncThru Admin Web Service			●	●
			(CLX-330xW Series only)
Easy Eco Driver			●	●
Fax		Samsung Network PC Fax		●
Scan		Twain scan driver	●	●
		WIA scan driver	●	●
		Samsung Scan Assistantb	●	●

a.For XPS/PS driver, You can install the XPS/PS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine).

b.Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.

(●: Included, Blank: Not available)

Features by models

Variety feature

	Features	CLX-330x Series	CLX-330xFN Series
		CLX-330xW Series	CLX-330xFW Series
	Hi-Speed USB 2.0	●	●
	Network Interface Ethernet 10/100 Base TX wired LAN	●	●
		(CLX-330xW Series only)
	Network Interface 802.11b/g/n wireless LANa	●	●
		(CLX-330xW Series only)	(CLX-330xFW Series only)
	Google Cloud Print™	●	●
	Eco printing (Control panel)	●	●
	Duplex (2-sided) printing (Manual)b	●	●
	USB memory interface	●	●
	Automatic Document Feeder (ADF)		●

a.Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.

b.Windows only.

(●: Included, Blank: Not available)

Features by models

	Features	CLX-330x Series	CLX-330xFN Series
		CLX-330xW Series	CLX-330xFW Series
Fax	Multi-send		●
	Delay send		●
	Priority send		●
	Secure receive		●
	Send/ Receive forward - fax		●
Scan	Scan to PC	●	●
Copy	ID card copying	●	●
	Reduced or enlarged copying	●	●
	Collation	●	●
	2-up/4-up	●	●
	Adjust background	●	●

(●: Included, Blank: Not available)

1. Introduction 11

Useful to know

The machine does not print.

•Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56).

•Remove the driver and install it again (see "Installing the driver locally" on page 31).

•Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 219).

Where can I purchase accessories or supplies?

•Inquire at a Samsung distributor or your retailer.

•Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

•Turn the product off and on again.

•Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 110).

A paper jam has occurred.

•Open and close the scan unit (see "Front view" on page 21).

•Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 104).

Printouts are blurry.

•The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 81).

•Try a different print resolution setting (see "Opening printing preferences" on page 57).

•Replace the toner cartridge (see "Replacing the toner cartridge" on page 83).

Where can I download the machine’s driver?

•You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

•Read the safety information before using the machine.

2

General icons

	• If you have a problem using the machine, refer to the troubleshooting	Icon	Text	Description
	chapter.
			Caution	Gives users information to protect the machine from
	• Terms used in this user’s guide are explained in the glossary chapter.
				possible mechanical damage or malfunction.

•All illustrations in this user’s guide may differ from your machine depending

	on its options or model you purchased.	Note	Provides additional information or detailed
			specification of the machine function and feature.

•The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

•The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

•Document is synonymous with original.

•Paper is synonymous with media, or print media.

•Machine refers to printer or MFP.

1. Introduction 13

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Hazards or unsafe practices that may result in severe personal injury or death.

Caution

Hazards or unsafe practices that may result in minor personal injury or property damage.

Do not attempt.

4

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

•The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction 14

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

5

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray. It can damage the machine.

1. Introduction 15

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

Then lift the machine:

•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction 16

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWGa or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction 17

Safety information

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

•Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

•The machine should only be repaired by a Samsung service technician.

Supply usage

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

•When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

•Do not wash the supplies.

•For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction 18

Safety information

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction 19

Machine overview

9

Accessories

Power cord

Quick installation guide

Software CDa

Misc. accessoriesb

a.The software CD contains the print drivers, user’s guide, and software applications.

b.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

1. Introduction 20

Machine overview

10

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

•Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

4	Front door	10	Scan unita b
5	Output support	11	USB port
6	Control panel	12	Scanner glass

a.Close the scanner lid before opening the scan unit.

b.Be careful not to pinch your fingers.

CLX-330x Series / CLX-330xW Series

1

6

5

4

3

2

10

7

	11
8	12
9

1	Scanner lid	7	Toner cartridges
2	Handle	8	Waste toner container
3	Tray	9	Imaging unit

1. Introduction 21

Machine overview

CLX-330xFN Series / CLX-330xFW Series

b. Be careful not to pinch your fingers.

1	2	3	4
			13
			10

9	14
8

	7	15
		11
		16
		12

	6	5
1	Document feeder cover		9	Control panel
2	Document feeder width		10	Toner cartridge
	guide
3	Document feeder input tray		11	Waste toner container
4	Document feeder output		12	Imaging unit
	support
5	Handle		13	Scan unita b
6	Tray		14	USB port
7	Front cover		15	Scanner lid
8	Document output tray		16	Scanner glass

a. Close the scanner lid before opening the scan unit.

1. Introduction 22

Machine overview

11

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

•Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLX-330x Series / CLX-330xW Series

4

3

2 1

1	Rear cover	3	USB port

2

Power receptacle

4

Network porta

a. CLX-330xW Series only.

CLX-330xFN Series / CLX-330xFW Series

6

5

4

3

	2		1
1	Rear cover	5	Telephone line socket (LINE)
2	Power receptacle	6	Extension telephone socket
			(EXT.)
3	USB port
4	Network port

1. Introduction 23

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLX-330x Series / CLX-330xW Series

1

2

3

4

5

6

7

8

13

12

11

10

4

9

1. Introduction 24

Control panel overview

1	WPSa		Configures the wireless network connection easily without a computer (see "Using the WPS button" on
			page 166).
			Press this button and the display will Print Screen? on the display screen. If you want to print only the
			active screen, select the Active. If you want to print the whole screen, select Full.
			• Print Screen can only be used in the Windows and Mac operating systems.
	Print Screenb		• You can only use this function with USB-connected machine.
			• When printing the active window/whole monitor screen using the print screen button, the
			machine may use more toner depending on what is being printed.
			• You can only use this function if the machine’s Samsung Easy Printer Manager program is
			installed. If you are a Mac OS user, you need to enable Screen Print Settings from the
			Samsung Easy Printer Manager to use the Print Screen feature.
2	Scan to		Switches between scan and copy mode. The Scan to LED turns on on scan mode and turns off on copy
			mode.
3	Display screen		Shows the current status and displays prompts during an operation.
4	Arrows		Scrolls through the options available in the selected menu and increases or decreases values.
5	Menu		Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 35).
6	OK		Confirms the selection on the screen.
7	Stop/Clear		Stops an operations at any time.

1. Introduction 25

Control panel overview

8	Power/					Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the
	Wakeup					machine off, press this button for more than three seconds when the machine is in ready mode.
9	Start					Starts a job.
10	Back					Sends you back to the upper menu level.
11	Status LED					Indicates the status of your machine (see "Understanding the status LED" on page 110).
12	Eco					Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only
						(see "Eco printing" on page 59).
13	Direct USB					Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on
						the front of your machine.

a.CLX-330xW Series only.

b.CLX-330x Series only.

1. Introduction 26

Control panel overview

13

CLX-330xFN Series / CLX-330xFW Series

1

2

3

4

5

6

7

8

9

10

11

12

13

20

19

18

17

16

6

15

14

1	WPSa	Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 166).
	Darknessb	Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.
2	ID Copy	Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page
		63).

3Display screen Shows the current status and displays prompts during an operation.

4	Copy	Switches to Copy mode.
5	Fax	Switches to Fax mode.

1. Introduction 27

Control panel overview

6	Arrows	Scrolls through the options available in the selected menu and increases or decreases values.
7	Menu	Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 35).
8	OK	Confirms the selection on the screen.

9Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 215).

10	Address	Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book"
	Book	on page 216).
11	Redial/	Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit
	Pause	mode (see "Redialing the fax number" on page 240).
12	Stop/	Stops an operations at any time.
	Clear
13	Power/	Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press
	Wakeup	this button for more than three seconds when the machine is in ready mode.
14	Start	Starts a job.
15	On Hook	When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker
	Dial	phone (see "Receiving manually in Tel mode" on page 246).
16	Back	Sends you back to the upper menu level.
17	Scan	Switches to Scan mode.
18	Status LED	Indicates the status of your machine (see "Understanding the status LED" on page 110).

1. Introduction 28

Control panel overview

19	Eco	Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing"
		on page 59).
20	Direct USB	Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your
		machine.

a.CLX-330xFW Series only.

b.CLX-330xFN Series only.

1. Introduction 29

Turning on the machine

1 Connect the machine to the electricity supply first.	If you want to turn the power off, press and hold	(Power/Wakeup)
Turn the switch on if the machine has a power switch.
	button for about 3 seconds.

1

2

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

2Power is turned on automatically.

For CLX-330x/330xW Series, press (Power/Wakeup) button on the control panel.

1. Introduction 30