LASERJET ENTERPRISE M806
LASERJET ENTERPRISE FLOW MFP M830
Troubleshooting Manual
M806dn |
M806x+ |
M830z |
HP LaserJet Enterprise M806 and Flow
MFP M830
Troubleshooting Manual
Copyright and License
© 2013 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: CZ244-90967
Edition 1, 11/2013
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
ENWW |
iii |
iv Conventions used in this guide |
ENWW |
Table of contents
1 Theory of operation ........................................................................................................................................... |
1 |
Basic operation ..................................................................................................................................... |
2 |
Sequence of operation ......................................................................................................... |
3 |
Normal sequence of operation ............................................................................ |
3 |
Formatter-control system ..................................................................................................................... |
5 |
Formatter hardware ............................................................................................................. |
5 |
Control panel ....................................................................................................................... |
6 |
Engine-control system .......................................................................................................................... |
7 |
DC controller ........................................................................................................................ |
8 |
Motors ............................................................................................................... |
11 |
Fans .................................................................................................................. |
12 |
Fuser-control circuit ........................................................................................................... |
13 |
Fuser heater protection ..................................................................................... |
15 |
Low-voltage power supply ................................................................................................. |
16 |
Over-current/over-voltage protection ................................................................ |
18 |
High-voltage power supply ................................................................................................ |
19 |
Laser/scanner system ........................................................................................................................ |
21 |
Image-formation system ..................................................................................................................... |
22 |
Image formation process ................................................................................................... |
23 |
Toner cartridge .................................................................................................................. |
24 |
Toner cartridge design ...................................................................................... |
24 |
No-shake toner .................................................................................................. |
25 |
Toner cartridge memory chip ............................................................................ |
25 |
Toner seal ......................................................................................................... |
25 |
Toner level detection ......................................................................................... |
25 |
Scanning/image capture system ........................................................................................................ |
26 |
Scanner ............................................................................................................................. |
26 |
Document feeder system ................................................................................................... |
27 |
Document feeder sensors ................................................................................. |
28 |
Document feeder simplex operation ................................................................. |
29 |
Document feeder duplex operation ................................................................... |
30 |
Document feeder paper control and deskew .................................................... |
32 |
ENWW |
v |
Document feeder paper pick and separation .................................................... |
33 |
Document feeder paper stopper & fins ............................................................. |
34 |
Document feeder simplex selector .................................................................... |
35 |
Document feeder white backing ........................................................................ |
35 |
Document feeder duplex selector ..................................................................... |
36 |
Document feeder hinge ..................................................................................... |
37 |
Pickup, feed, and delivery system ...................................................................................................... |
39 |
Photo sensors and switches .............................................................................................. |
40 |
Motors and solenoids ......................................................................................................... |
42 |
Pickup and feed system ..................................................................................................... |
43 |
Media-size detection ......................................................................................... |
43 |
Media-level detection ........................................................................................ |
43 |
Multi-feed prevention ......................................................................................... |
43 |
Transparency media detection .......................................................................... |
44 |
Fuser-wrapping jam detection ........................................................................... |
44 |
Tray 1 ................................................................................................................................. |
44 |
Tray 1 driver PCA .............................................................................................. |
44 |
Tray 1 power supply .......................................................................................... |
44 |
Tray 1 sequence of operation ........................................................................... |
45 |
Tray 1 pickup and feed ...................................................................................... |
45 |
Tray 1 jam detection .......................................................................................... |
45 |
Tray 2 and Tray 3 .............................................................................................................. |
46 |
Tray 2 cassette pickup ...................................................................................... |
46 |
Tray 2 cassette multiple-feed prevention .......................................................... |
48 |
Tray 2 cassette media-size detection and Tray 2 cassette-presence |
|
detection ............................................................................................................ |
49 |
Tray 2 cassette lift-up operation ........................................................................ |
50 |
Tray media-presence detection ......................................................................... |
52 |
Jam detection .................................................................................................................... |
53 |
3,500-sheet high-capacity input (HCI) feeder ..................................................................................... |
57 |
HCI electrical components ................................................................................................. |
59 |
HCI motor control ............................................................................................................... |
61 |
HCI motor failure detection ............................................................................... |
62 |
HCI pickup-and-feed operation .......................................................................................... |
63 |
HCI lift-up operation .......................................................................................... |
64 |
HCI cassette media-size detection and cassette-presence detection ............... |
65 |
Additional HCI pickup and feed functions .......................................................................... |
65 |
HCI jam detection .............................................................................................................. |
66 |
Stapler/stacker and stapler/stacker with hole punch .......................................................................... |
68 |
Stapler/stacker motors ....................................................................................................... |
72 |
Motor failure detection ....................................................................................... |
72 |
vi |
ENWW |
Feed-and-delivery operation .............................................................................................. |
74 |
Switchback assembly ........................................................................................ |
77 |
Straight feed ..................................................................................... |
77 |
Switchback feed to the pass-through assembly/hole-puncher |
|
assembly (without hole punching operation) .................................... |
78 |
Switchback feed to the hole-puncher assembly (with hole |
|
punching operation) .......................................................................... |
79 |
Hole puncher assembly ..................................................................................... |
81 |
Side registration operation ................................................................ |
82 |
Hole punching operation (2-hole/3-hole puncher assembly) ............ |
83 |
Hole punching operation (2-hole/4-hole puncher assembly) ............ |
85 |
Stapler/stacker assembly .................................................................................. |
87 |
Swing height control ......................................................................... |
90 |
Process output bin paper-stacking operation .................................................... |
91 |
Offset operation ................................................................................................. |
91 |
Stack trailing-edge assist operation .................................................................. |
94 |
Stack delivery operation .................................................................................... |
94 |
Staple operation ................................................................................................ |
94 |
Shift the staple unit .......................................................................................... |
100 |
Stack operation (stapler/stacker and booklet maker) ...................................... |
102 |
Output bin operation ....................................................................... |
102 |
Shutter operation ............................................................................ |
105 |
Jam detection .................................................................................................................. |
105 |
Stapler/stacker jam detection .......................................................................... |
105 |
Switchback assembly jam detection ............................................................... |
106 |
Hole puncher assembly jam detection ............................................................ |
108 |
Stapler/stacker assembly jam detection .......................................................... |
109 |
Booklet maker .................................................................................................................................. |
111 |
Electrical circuitry for the booklet maker unit ................................................................... |
113 |
Basic operation of the booklet maker .............................................................................. |
113 |
Construction of the booklet-maker-unit control system .................................................... |
117 |
Booklet maker motors ...................................................................................................... |
118 |
Booklet maker paper feed and delivery ........................................................................... |
119 |
Booklet maker jam detection ........................................................................................... |
125 |
Booklet maker delivery modes ......................................................................................... |
126 |
2 Solve problems ............................................................................................................................................. |
127 |
Solve problems checklist .................................................................................................................. |
128 |
Menu map ........................................................................................................................................ |
130 |
Preboot menu options ...................................................................................................................... |
131 |
Current settings pages ..................................................................................................................... |
138 |
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vii |
Troubleshooting process .................................................................................................................. |
139 |
Determine the problem source ........................................................................................ |
139 |
Troubleshooting flowchart ............................................................................... |
139 |
Power subsystem ............................................................................................................ |
140 |
Power-on checks ............................................................................................. |
140 |
Power-on troubleshooting overview ............................................... |
140 |
Control-panel checks ....................................................................................................... |
141 |
Control-panel diagnostic flowcharts ................................................................ |
144 |
Touchscreen black, white, or dim (no image) ................................. |
145 |
Touchscreen is slow to respond or requires multiple presses to |
|
respond ........................................................................................... |
146 |
Touchscreen has an unresponsive zone ........................................ |
147 |
No control-panel sound .................................................................. |
148 |
Home button is unresponsive ......................................................... |
149 |
Hardware integration pocket (HIP) is not functioning (control |
|
panel functional) ............................................................................. |
150 |
Scanning subsystem ........................................................................................................ |
150 |
Tools for troubleshooting .................................................................................................................. |
151 |
Individual component diagnostics .................................................................................... |
151 |
LED diagnostics .............................................................................................. |
151 |
Understand lights on the formatter ................................................. |
151 |
Engine diagnostics .......................................................................................... |
156 |
Defeating interlocks ........................................................................ |
156 |
Disable cartridge check .................................................................. |
157 |
Engine test button ........................................................................... |
158 |
Paper path test ................................................................................................ |
158 |
Paper path sensors test .................................................................................. |
159 |
Manual sensor and tray/bin manual sensor tests ............................................ |
160 |
Manual sensor test ......................................................................... |
160 |
Tray/bin manual sensor test ........................................................... |
161 |
Print/stop test .................................................................................................. |
163 |
Component tests ............................................................................................. |
163 |
Control-panel tests ......................................................................... |
163 |
Component test (special-mode test) ............................................... |
164 |
Finishing accessory component test .............................................. |
166 |
Scanner tests M830 ........................................................................................ |
202 |
Scanner tests .................................................................................. |
202 |
Diagrams ......................................................................................................................... |
204 |
Block diagrams ................................................................................................ |
205 |
Location of connectors .................................................................................... |
215 |
DC controller PCA connectors ........................................................ |
215 |
viii |
ENWW |
High capacity input (HCI) feeder controller PCA connectors .......... |
217 |
Finishing accessories (all) controller PCA connectors ................... |
218 |
Plug/jack locations .......................................................................................... |
220 |
Locations of major components ...................................................................... |
222 |
Base product .................................................................................. |
222 |
High capacity input (HCI) feeder .................................................... |
227 |
Finishing accessories ..................................................................... |
231 |
General timing chart ........................................................................................ |
234 |
Circuit diagrams .............................................................................................. |
235 |
Internal print-quality test pages ........................................................................................ |
245 |
Print quality troubleshooting pages ................................................................. |
245 |
Fuser test page ............................................................................................... |
247 |
Cleaning page ................................................................................................. |
248 |
Enable and configure auto cleaning ............................................... |
248 |
Print configuration page .................................................................................. |
249 |
Configuration page ......................................................................... |
249 |
HP embedded Jetdirect page ......................................................... |
251 |
Finding important information on the configuration pages .............. |
253 |
Print quality troubleshooting tools .................................................................................... |
254 |
Repetitive defects ruler ................................................................................... |
254 |
Control-panel menus ....................................................................................................... |
255 |
Administration menu ....................................................................................... |
255 |
Reports menu ................................................................................. |
255 |
General Settings menu ................................................................... |
257 |
Copy Settings menu (M830 only) ................................................... |
266 |
Scan/Digital Send Settings menu (M830 only) ............................... |
273 |
Fax Settings menu (M830 only) ...................................................... |
284 |
General Print Settings menu .......................................................... |
297 |
Default Print Options menu ............................................................ |
300 |
Display Settings menu .................................................................... |
302 |
Manage Supplies menu .................................................................. |
304 |
Manage Trays menu ....................................................................... |
308 |
Network Settings menu .................................................................. |
310 |
Troubleshooting menu .................................................................... |
322 |
Device Maintenance menu .............................................................................. |
325 |
Backup/Restore menu .................................................................... |
325 |
Calibration/Cleaning menu (M830) ................................................. |
325 |
Calibration/Cleaning menu (M806) ................................................. |
328 |
USB Firmware Upgrade menu ....................................................... |
329 |
Service menu .................................................................................. |
329 |
Interpret control-panel messages and event log entries .................................................. |
329 |
ENWW |
ix |
10.XX.YZ Error Messages .............................................................................. |
329 |
10.00.00 e-Label Memory Error ...................................................... |
329 |
10.00.10 e-Label Missing Memory Error ........................................ |
330 |
10.00.50 Cartridge seal roll up error ............................................... |
330 |
10.23.50 .......................................................................................... |
330 |
10.23.51 .......................................................................................... |
331 |
10.23.52 .......................................................................................... |
331 |
10.23.70 Printing Past Very Low .................................................... |
331 |
10.32.00 Unauthorized supply ........................................................ |
331 |
10.XX.33 Used Supply In Use ........................................................ |
332 |
10.XX.34 Used Supply In Use ........................................................ |
332 |
10.XX.40 Genuine HP Supplies Installed ....................................... |
332 |
10.XX.41 Unsupported Supply in Use ............................................ |
332 |
10.XX.70 Printing past very low ...................................................... |
332 |
10.YY.15 Install <supply> ............................................................... |
333 |
10.YY.35 Incompatible <supply> .................................................... |
333 |
11.XX.YZ Error Messages .............................................................................. |
333 |
11.00.01 or 11.00.02 Internal clock error ........................................ |
333 |
13.XX.YZ Error Messages .............................................................................. |
334 |
13.60.Az ......................................................................................... |
334 |
13.60.Dz ......................................................................................... |
334 |
13.60.FF ......................................................................................... |
336 |
13.64.Az ......................................................................................... |
336 |
13.64.Dz ......................................................................................... |
337 |
13.67.Az ......................................................................................... |
338 |
13.67.Dz ......................................................................................... |
338 |
13.67.FF ......................................................................................... |
339 |
13.68.Az ......................................................................................... |
340 |
13.68.Dz ......................................................................................... |
340 |
13.69.Az ......................................................................................... |
341 |
13.69.Dz ......................................................................................... |
342 |
13.84.Az ......................................................................................... |
342 |
13.89.3z .......................................................................................... |
343 |
13.90.Az ......................................................................................... |
343 |
13.90.Dz ......................................................................................... |
344 |
13.92.FF ......................................................................................... |
345 |
13.94.Az ......................................................................................... |
346 |
13.94.Dz ......................................................................................... |
346 |
13.96.33 .......................................................................................... |
347 |
13.97.33 .......................................................................................... |
347 |
13.98.A3 ......................................................................................... |
348 |
x |
ENWW |
13.98.D3 ......................................................................................... |
348 |
13.A1.D1 ......................................................................................... |
348 |
13.A1.FF ......................................................................................... |
349 |
13.A2.D2 ......................................................................................... |
349 |
13.A2.FF ......................................................................................... |
350 |
13.A3.D3 ......................................................................................... |
351 |
13.A3.FF ......................................................................................... |
351 |
13.A4.D4 ......................................................................................... |
352 |
13.A4.FF ......................................................................................... |
353 |
13.A5.D5 ......................................................................................... |
353 |
13.A5.FF ......................................................................................... |
354 |
13.A7.D4 ......................................................................................... |
355 |
13.A7.D5 ......................................................................................... |
356 |
13.A7.FF ......................................................................................... |
356 |
13.A8.D2 ......................................................................................... |
357 |
13.A8.D3 ......................................................................................... |
358 |
13.A8.D4 or 13.A8.D4 .................................................................... |
358 |
13.AA.EE ........................................................................................ |
359 |
13.AB.EE ........................................................................................ |
359 |
13.B2.Az ......................................................................................... |
360 |
13.B2.Dz ......................................................................................... |
361 |
13.B2.FF ......................................................................................... |
362 |
13.B4.FF ......................................................................................... |
363 |
13.B9.Az ......................................................................................... |
363 |
13.B9.Bz ......................................................................................... |
364 |
13.B9.Cz ......................................................................................... |
365 |
13.B9.Dz ......................................................................................... |
367 |
13.B9.FF ......................................................................................... |
368 |
13.BA.EE ........................................................................................ |
368 |
13.BB.EE ........................................................................................ |
369 |
13.D1.Az ......................................................................................... |
369 |
13.D1.Dz ......................................................................................... |
370 |
13.D1.FF ......................................................................................... |
372 |
13.D2.Az ......................................................................................... |
372 |
13.D2.Dz ......................................................................................... |
373 |
13.D2.FF ......................................................................................... |
373 |
13.D4.Az ......................................................................................... |
374 |
13.D4.Dz ......................................................................................... |
374 |
13.E1.Dz ......................................................................................... |
375 |
13.E1.FF ......................................................................................... |
376 |
13.E6.Az ......................................................................................... |
377 |
ENWW |
xi |
13.E6.Dz ......................................................................................... |
378 |
13.E6.FF ......................................................................................... |
379 |
13.EA.EE ........................................................................................ |
379 |
13.FF.FF ......................................................................................... |
380 |
30.XX.YZ Error Messages .............................................................................. |
380 |
30.01.01 .......................................................................................... |
380 |
30.01.06 .......................................................................................... |
380 |
30.01.08 .......................................................................................... |
381 |
30.01.10 (event code) Scanner ADF fan error ............................... |
381 |
30.01.14 .......................................................................................... |
381 |
30.01.15 .......................................................................................... |
382 |
30.01.18 .......................................................................................... |
382 |
30.01.19 .......................................................................................... |
382 |
30.01.23 Scanner calibration failure ............................................... |
382 |
30.01.30 or 30.01.32 ...................................................................... |
383 |
30.01.36 .......................................................................................... |
383 |
30.01.41 .......................................................................................... |
383 |
30.01.42 .......................................................................................... |
383 |
30.01.43 .......................................................................................... |
384 |
30.01.44 .......................................................................................... |
384 |
30.01.45 .......................................................................................... |
384 |
30.01.46 .......................................................................................... |
385 |
30.01.47 .......................................................................................... |
385 |
30.01.48 .......................................................................................... |
385 |
30.01.49 .......................................................................................... |
385 |
30.01.50 .......................................................................................... |
386 |
30.03.14 .......................................................................................... |
386 |
30.03.20 .......................................................................................... |
386 |
30.03.22 .......................................................................................... |
386 |
30.03.23 .......................................................................................... |
387 |
30.03.30 .......................................................................................... |
387 |
30.03.45 .......................................................................................... |
387 |
31.01.02 Jam in document feeder .................................................. |
387 |
31.01.03 Document feeder pick error ............................................. |
388 |
31.XX.YZ Error Messages .............................................................................. |
389 |
31.03.30 .......................................................................................... |
389 |
31.03.31 .......................................................................................... |
390 |
31.03.32 .......................................................................................... |
390 |
31.08.A1 ......................................................................................... |
390 |
31.08.A2 ......................................................................................... |
390 |
31.08.A3 ......................................................................................... |
391 |
xii |
ENWW |
31.13.01 .......................................................................................... |
391 |
31.13.02 .......................................................................................... |
391 |
31.13.13 .......................................................................................... |
392 |
31.13.14 .......................................................................................... |
392 |
31.13.15 .......................................................................................... |
393 |
32.08.XX Error Messages ............................................................................... |
393 |
32.08.A1, 32.08.A2, 32.08.A3 ........................................................ |
393 |
32.1C.XX ........................................................................................ |
393 |
40.XX.YZ Error Messages .............................................................................. |
399 |
40.00.01 USB I/O buffer overflow To continue, touch “OK” ............ |
399 |
40.00.02 Embedded I/O buffer overflow To continue, touch “OK” .. 399 |
|
40.00.03 EIO <X> buffer overflow To continue, touch “OK” ........... |
399 |
40.00.04 EIO <X> bad transmission To continue, touch “OK” ....... |
399 |
40.00.05 Embedded I/O bad transmission To continue, touch |
|
“OK” ................................................................................................ |
399 |
40.08.0X USB storage accessory removed .................................... |
400 |
40.0X.05 USB storage accessory removed .................................... |
400 |
41.XX.YZ Error Messages .............................................................................. |
400 |
41.01.YZ ......................................................................................... |
400 |
41.02.00 .......................................................................................... |
401 |
41.03.FZ Unknown Misprint Error ................................................... |
402 |
41.03.YZ Unexpected size in envelope feeder To use another |
|
tray, touch "Options " ...................................................................... |
402 |
41.03.YZ Unexpected size in tray <X> ........................................... |
403 |
41.04.00 Printer Error ..................................................................... |
404 |
41.05.YZ Unexpected type in tray <X> ........................................... |
404 |
41.XX.YZ Error To continue, touch “OK” ........................................ |
405 |
42.XX.YY Error Messages .............................................................................. |
406 |
42.XX.YY Error Event Log message .............................................. |
406 |
44.XX.XX Error Messages .............................................................................. |
406 |
44.01.XX Error Event log message (MFP Only) ............................. |
406 |
44.03.XX Error Event log message (MFP Only) ............................. |
406 |
44.10.XX Error Event log message (MFP Only) ............................. |
406 |
44.34.XX Error Event log message (MFP Only) ............................. |
407 |
44.92.XX Error Event log message (MFP Only) ............................. |
407 |
47.XX.XX Error Messages .............................................................................. |
407 |
47.00.XX ......................................................................................... |
407 |
47.01.XX ......................................................................................... |
407 |
47.02.XX ......................................................................................... |
408 |
47.03.XX ......................................................................................... |
408 |
47.04.XX ......................................................................................... |
408 |
ENWW |
xiii |
47.05.00 .......................................................................................... |
408 |
47.06.XX ......................................................................................... |
409 |
47.WX.YZ Printer Calibration Failed To continue, touch “OK” ....... |
409 |
48.XX.YY Error Messages .............................................................................. |
409 |
48.XX.YY ........................................................................................ |
409 |
49.XX.YY Error Messages .............................................................................. |
410 |
49.XX.YY Error To continue turn off then on .................................. |
410 |
50.WX.YZ Error Messages ............................................................................. |
411 |
50.WX.YZ Fuser error To continue turn off then on ....................... |
411 |
51.XX.YZ, 52.XX.YZ Error Messages ............................................................. |
415 |
51.00.10 Beam detect error ............................................................ |
415 |
51.00.19 / 51.00.20 Laser Scanner Error - Laser malfunction ........ |
416 |
52.00.00/52.00.20 Scanner Startup/Rotation error ......................... |
416 |
54.XX.YZ Error Messages .............................................................................. |
416 |
54.00.03 (EVENT LOG ONLY) ....................................................... |
416 |
54.06.21 (EVENT LOG ONLY) ....................................................... |
417 |
55.XX.YZ, 56.XX.YZ Error Messages ............................................................. |
417 |
55.00.01, 55.00.03, 55.00.04 DC controller error ........................... |
417 |
55.01.06, 55.02.06 DC controller error ........................................... |
417 |
56.00.YY Error ................................................................................ |
418 |
57.XX.YZ Error Messages .............................................................................. |
418 |
57.00.01 Error To continue turn off then on .................................... |
418 |
57.00.02 Error To continue turn off then on .................................... |
418 |
57.00.03 Error To continue turn off then on .................................... |
419 |
57.00.03 Error To continue turn off then on .................................... |
419 |
57.00.04 Error To continue turn off then on .................................... |
419 |
57.00.04 Error To continue turn off then on .................................... |
420 |
57.00.05 Error To continue turn off then on .................................... |
420 |
57.00.06 Error To continue turn off then on .................................... |
420 |
57.00.07 Error To continue turn off then on .................................... |
421 |
57.00.08 Error To continue turn off then on .................................... |
421 |
57.00.09 Error To continue turn off then on .................................... |
421 |
57.00.10 Error To continue turn off then on .................................... |
421 |
59.XX.YZ Error Messages .............................................................................. |
422 |
59.00.30 or 59.00.40 ...................................................................... |
422 |
59.05.50 or 59.05.60 ...................................................................... |
422 |
60.00.0Y, 62.00.00 Error Messages ............................................................... |
423 |
60.00.02 Tray 2 lifting error ............................................................ |
423 |
60.00.03 Tray 3 lifting error ............................................................ |
423 |
60.00.04 Tray 4 lifting error ............................................................ |
424 |
60.00.05 Tray 5 lifting error ............................................................ |
424 |
xiv |
ENWW |
62.00.00 No system To continue turn off then on ........................... |
425 |
65.X0.AZ Error Messages ............................................................................... |
425 |
65.X0.AZ Output accessory Failure ................................................ |
425 |
66.WX.YZ Error Messages ............................................................................. |
426 |
66.00.20 .......................................................................................... |
426 |
66.00.40 .......................................................................................... |
426 |
66.00.50 .......................................................................................... |
427 |
66.00.77 .......................................................................................... |
427 |
66.00.79 .......................................................................................... |
427 |
66.00.8Z ......................................................................................... |
428 |
66.12.46 .......................................................................................... |
428 |
66.40.YZ ......................................................................................... |
429 |
66.50.00 .......................................................................................... |
429 |
66.60.16 .......................................................................................... |
430 |
66.60.25 .......................................................................................... |
430 |
66.60.27 .......................................................................................... |
431 |
66.60.28 .......................................................................................... |
431 |
66.60.31 .......................................................................................... |
431 |
66.60.32 .......................................................................................... |
433 |
66.60.33 .......................................................................................... |
434 |
66.60.34 .......................................................................................... |
435 |
66.60.48 .......................................................................................... |
435 |
66.60.50 .......................................................................................... |
436 |
66.80.01 .......................................................................................... |
436 |
66.80.02 .......................................................................................... |
436 |
66.80.03 .......................................................................................... |
437 |
66.80.21 .......................................................................................... |
438 |
66.80.22 .......................................................................................... |
438 |
66.80.23 .......................................................................................... |
438 |
66.80.33 .......................................................................................... |
438 |
66.80.35 .......................................................................................... |
438 |
66.80.36 .......................................................................................... |
439 |
66.80.38 .......................................................................................... |
440 |
66.80.46 .......................................................................................... |
440 |
66.80.51 .......................................................................................... |
441 |
66.80.55 .......................................................................................... |
441 |
66.80.56 .......................................................................................... |
441 |
66.80.57 .......................................................................................... |
442 |
66.80.58 .......................................................................................... |
442 |
66.80.59 .......................................................................................... |
442 |
66.80.60 .......................................................................................... |
442 |
ENWW |
xv |
66.80.61 .......................................................................................... |
442 |
66.80.62 .......................................................................................... |
442 |
66.80.63 .......................................................................................... |
443 |
66.80.64 .......................................................................................... |
443 |
66.80.65 .......................................................................................... |
443 |
66.80.70 .......................................................................................... |
443 |
66.80.71 .......................................................................................... |
443 |
66.80.72 .......................................................................................... |
443 |
66.80.73 .......................................................................................... |
444 |
66.80.74 .......................................................................................... |
444 |
66.80.75 .......................................................................................... |
444 |
66.80.76 .......................................................................................... |
444 |
66.90.10 .......................................................................................... |
444 |
66.90.29 .......................................................................................... |
445 |
66.90.30 .......................................................................................... |
446 |
66.90.41 .......................................................................................... |
447 |
66.90.42 .......................................................................................... |
448 |
66.90.43 .......................................................................................... |
449 |
66.90.44 .......................................................................................... |
449 |
66.90.45 .......................................................................................... |
450 |
66.90.49 .......................................................................................... |
451 |
66.90.50 .......................................................................................... |
452 |
69.11.YZ ......................................................................................... |
452 |
70.XX.YY Error Messages .............................................................................. |
453 |
70.00.00 Error To continue turn off then on .................................... |
453 |
80.XX.YY, 82.XX.YY Error Messages ............................................................. |
453 |
80.0X.YY Embedded Jetdirect Error .............................................. |
453 |
82.73.46, 82.73.47 .......................................................................... |
454 |
98.0X.0Y Error Messages ............................................................................... |
454 |
98.00.01 or 98.01.00 Corrupt data in firmware volume .................. |
454 |
98.00.02 Corrupt data in the solutions volume ............................... |
454 |
98.00.03 Corrupt data in the configuration volume ......................... |
455 |
98.00.04 Corrupt data in the job data volume ................................ |
455 |
99.XX.YY Error Messages .............................................................................. |
455 |
99.00.01 Upgrade not performed file is corrupt .............................. |
455 |
99.00.02 Upgrade not performed timeout during receive ............... |
455 |
99.00.03 Upgrade not performed error writing to disk .................... |
456 |
99.00.04 Upgrade not performed timeout during receive ............... |
456 |
99.00.05 Upgrade not performed timeout during receive ............... |
456 |
99.00.06 Upgrade not performed error reading upgrade ................ |
456 |
99.00.07 Upgrade not performed error reading upgrade ................ |
457 |
xvi |
ENWW |
99.00.08 Upgrade not performed error reading upgrade ................ |
457 |
99.00.09 Upgrade canceled by user ............................................... |
457 |
99.00.10 Upgrade canceled by user ............................................... |
457 |
99.00.11 Upgrade canceled by user ............................................... |
458 |
99.00.12 Upgrade not performed the file is invalid ......................... |
458 |
99.00.13 Upgrade not performed the file is invalid ......................... |
458 |
99.00.14 Upgrade not performed the file is invalid ......................... |
458 |
99.00.2X ......................................................................................... |
458 |
99.01.XX ......................................................................................... |
459 |
99.02.01 .......................................................................................... |
460 |
99.02.09 .......................................................................................... |
460 |
99.09.60 Unsupported disk ............................................................. |
460 |
99.09.61 Unsupported disk ............................................................. |
460 |
99.09.62 Unknown disk .................................................................. |
460 |
99.09.63 Incorrect disk ................................................................... |
461 |
99.09.64 Disk malfunction .............................................................. |
461 |
99.09.65 Disk data error ................................................................. |
461 |
99.09.66 No disk installed .............................................................. |
461 |
99.09.67 Disk is not bootable please download firmware .............. |
461 |
99.09.67 Disk is not bootable please download firmware .............. |
462 |
99.XX.YY ........................................................................................ |
462 |
Alpha Error Messages ..................................................................................... |
462 |
<binname> full Remove all paper from bin ..................................... |
462 |
<Supply> low OR Supplies low ...................................................... |
462 |
<Supply> very low OR Supplies very low ....................................... |
463 |
<Tray X> lifting ............................................................................... |
463 |
[File System] device failure To clear touch “OK” ............................ |
464 |
[File System] file operation failure To clear touch “OK” .................. |
464 |
[File System] file system is full To clear touch “OK” ....................... |
464 |
[File System] is not initialized ......................................................... |
464 |
[File System] is write protected ....................................................... |
464 |
Accept bad signature ...................................................................... |
464 |
ADF not detected ............................................................................ |
465 |
Bad duplexer connection ................................................................ |
465 |
Bad optional tray connection .......................................................... |
465 |
Calibration reset pending ................................................................ |
465 |
Canceling ........................................................................................ |
465 |
Canceling...<jobname> ................................................................... |
466 |
Cartridge Low ................................................................................. |
466 |
Cartridge Memory Abnormal .......................................................... |
466 |
Cartridge Out .................................................................................. |
466 |
ENWW |
xvii |
Checking engine ............................................................................. |
466 |
Checking paper path ...................................................................... |
467 |
Chosen personality not available To continue, touch “OK” ............ |
467 |
Clearing event log ........................................................................... |
467 |
Clearing paper path ........................................................................ |
467 |
Close Front door ............................................................................. |
467 |
Close Left door ............................................................................... |
468 |
Close Lower Right door .................................................................. |
468 |
Close stapler/stacker multi bin mailbox door .................................. |
468 |
Close top cover ............................................................................... |
469 |
Close Upper Right Door ................................................................. |
469 |
Cooling device ................................................................................ |
469 |
Data received To print last page press “OK” .................................. |
469 |
Different paper sizes in job ............................................................. |
470 |
EIO <X> disk initializing .................................................................. |
470 |
EIO <X> disk not functional ............................................................ |
470 |
EIO <X> disk spinning up ............................................................... |
470 |
Event log is empty .......................................................................... |
470 |
Expected drive missing ................................................................... |
471 |
External device initializing .............................................................. |
471 |
Fax is disabled — ignoring call ....................................................... |
471 |
FIM Load Error Send full FIM on <X> port ..................................... |
471 |
Flatbed cover open or Close Flatbed cover .................................... |
471 |
Fuser Kit low ................................................................................... |
472 |
Fuser Kit very low To continue, touch “OK” .................................... |
472 |
Gateways failed .............................................................................. |
472 |
Gateways OK ................................................................................. |
472 |
Genuine HP cartridge installed ....................................................... |
472 |
Genuine HP supply installed .......................................................... |
473 |
HP Secure hard drive disabled ....................................................... |
473 |
Incompatible <Supply> ................................................................... |
473 |
Incompatible supplies ..................................................................... |
473 |
Initializing... ..................................................................................... |
473 |
Install fuser unit .............................................................................. |
474 |
Install supply ................................................................................... |
474 |
Internal disk device failure To clear touch “OK” .............................. |
474 |
Internal disk file operation failed ..................................................... |
474 |
Internal disk file system is full ......................................................... |
475 |
Internal disk is write protected ........................................................ |
475 |
Internal disk not found .................................................................... |
475 |
Internal disk not functional .............................................................. |
475 |
xviii |
ENWW |
Internal disk not initialized .............................................................. |
475 |
Internal disk spinning up ................................................................. |
475 |
Jam in document feeder ................................................................. |
476 |
Job not stapled due to mixed sizes ................................................ |
476 |
Load Tray <X>: [Type], [Size] To use another tray, press “OK” ..... |
476 |
Loading program <XX> .................................................................. |
476 |
Lower left booklet bin full ................................................................ |
477 |
Manually feed output stack Then touch "OK" to print second side . 477 |
|
Manually feed: <Type><Size> To use another tray, press “OK” .... |
477 |
Moving solenoid .............................................................................. |
477 |
Moving solenoid and motor ............................................................ |
477 |
No job to cancel .............................................................................. |
478 |
Non HP Supply Installed ................................................................. |
478 |
Output Bin Full ................................................................................ |
478 |
Output Device detached ................................................................. |
478 |
Paused... ........................................................................................ |
479 |
Performing Paper Path Test… ....................................................... |
479 |
Please Wait... ................................................................................. |
479 |
Printing Configuration... .................................................................. |
479 |
Printing Event Log... ....................................................................... |
479 |
Printing File Directory... .................................................................. |
479 |
Printing Font List... .......................................................................... |
480 |
Printing Fuser Test Page... ............................................................. |
480 |
Printing Help Page... ....................................................................... |
480 |
Printing Menu Map... ...................................................................... |
480 |
Printing stopped .............................................................................. |
480 |
Printing Supplies Status Page... ..................................................... |
480 |
Printing Usage Page... .................................................................... |
481 |
Printing…engine test ...................................................................... |
481 |
Processing job from tray <X>...Do not grab paper until job |
|
completes ....................................................................................... |
481 |
Processing... ................................................................................... |
481 |
Processing...copy <X> of <Y> ........................................................ |
481 |
RAM disk device failure To clear touch “OK” .................................. |
481 |
RAM disk file operation failed To clear touch “OK” ......................... |
482 |
RAM disk file system is full To clear touch “OK” ............................. |
482 |
RAM disk is write protected To clear touch “OK” ............................ |
482 |
RAM disk not initialized .................................................................. |
482 |
Ready ............................................................................................. |
482 |
Ready <IP Address> ...................................................................... |
482 |
Receiving Upgrade ......................................................................... |
483 |
ENWW |
xix |
Reinsert duplexer ........................................................................... |
483 |
Remove one toner cartridge ........................................................... |
483 |
Remove USB accessory ................................................................. |
483 |
Replace <Supply> .......................................................................... |
483 |
Replace supplies ............................................................................ |
484 |
Resend external accessory firmware ............................................. |
484 |
Resend Upgrade ............................................................................ |
485 |
Restore Factory Settings ................................................................ |
485 |
ROM disk device failed To clear touch “OK” .................................. |
485 |
ROM disk file operation failed To clear touch “OK” ........................ |
485 |
ROM disk file system is full To clear touch “OK” ............................ |
485 |
ROM disk is write protected To clear touch “OK” ........................... |
485 |
ROM disk not initialized To clear touch “OK” .................................. |
486 |
Rotating Motor ................................................................................ |
486 |
Size mismatch in Tray <X> ............................................................. |
486 |
Sleep mode on ............................................................................... |
486 |
Staple Cartridge 2 and 3 very low (warning) .................................. |
486 |
Staple Cartridge <X> low (warning) ................................................ |
487 |
Staple Cartridge low ....................................................................... |
487 |
Stapler/Stacker staple jam .............................................................. |
487 |
Supplies low ................................................................................... |
487 |
Supply Memory Warning ................................................................ |
487 |
The unit has corrupt data ................................................................ |
487 |
Too many pages in job to staple ..................................................... |
488 |
Too many pages to make booklet .................................................. |
488 |
Tray <X> [type] [size] ...................................................................... |
488 |
Tray <X> empty: [Type], [Size] ....................................................... |
488 |
Tray <X> lifting ............................................................................... |
489 |
Tray <X> open ................................................................................ |
489 |
Tray <X> overfilled ......................................................................... |
490 |
Type mismatch Tray <X> ............................................................... |
490 |
Unsupported drive installed To continue, touch “OK” ..................... |
490 |
Unsupported supply in use OR Unsupported supply installed To |
|
continue, touch “OK” ....................................................................... |
491 |
Unsupported tray configuration ...................................................... |
491 |
Unsupported USB accessory detected Remove USB accessory ... |
491 |
Upgrade Error ................................................................................. |
491 |
Upper left bin full ............................................................................. |
491 |
USB accessory not functional ......................................................... |
492 |
USB hubs are not fully supported Some operations may not work |
|
properly ........................................................................................... |
492 |
xx |
ENWW |
USB is write protected To clear touch “OK” .................................... |
492 |
USB needs too much power ........................................................... |
492 |
USB needs too much power Remove USB and Then Turn Off |
|
then On ........................................................................................... |
492 |
USB not initialized .......................................................................... |
493 |
USB storage accessory removed Clearing any associated data .... |
493 |
USB storage device failure To clear touch “OK” ............................. |
493 |
USB storage file operation failed To clear touch “OK” .................... |
493 |
USB storage file system is full To clear touch “OK” ........................ |
493 |
Used supply installed To continue, touch “OK” OR Used supply |
|
in use Description ........................................................................... |
494 |
Verifying, Please Wait .................................................................... |
494 |
Waiting for Tray <X> to lift .............................................................. |
494 |
Windows Login Required to Use this Feature ................................ |
494 |
Event log messages ........................................................................................................ |
494 |
Print or view an event log ................................................................................ |
495 |
Clear an event log ........................................................................................... |
495 |
Clear jams ........................................................................................................................................ |
496 |
Auto-navigation for clearing jams .................................................................................... |
496 |
Experiencing frequent or recurring paper jams? .............................................................. |
496 |
Clear jams in the front door ............................................................................................. |
497 |
Clear jams in Tray 1 ......................................................................................................... |
500 |
Clear jams in the right door .............................................................................................. |
503 |
Clear jams in Tray 2 and Tray 3 ...................................................................................... |
506 |
Clear jams in Tray 4 and Tray 5 ...................................................................................... |
507 |
Clear jams in the duplexer ............................................................................................... |
511 |
Clear jams in the left door (fuser area) ............................................................................ |
516 |
Clear jams in the output bin area (M806 only) ................................................................. |
519 |
Clear jams in the stapler/stacker accessory .................................................................... |
521 |
Clear jams in the stapler/stacker ..................................................................... |
521 |
Clear connection jams ..................................................................................... |
522 |
Clear Staple 1 jams ......................................................................................... |
523 |
Clear jams in the stapler/stacker with hole punch accessory .......................................... |
527 |
Clear top left door jams in the stapler/stacker with hole punch accessory ...... |
527 |
Clear a connection jam in the stapler/stacker with hole punch accessory ...... |
530 |
Clear Staple 1 jams ......................................................................................... |
534 |
Clear jams in the booklet maker accessory ..................................................................... |
538 |
Clear jams in the front left door of the booklet maker ..................................... |
538 |
Clear connection jams ..................................................................................... |
541 |
Clear Staple 1 jams ......................................................................................... |
542 |
Clear staple jams in the booklet maker ........................................................... |
544 |
ENWW |
xxi |
Paper feeds incorrectly or becomes jammed ................................................................................... |
549 |
The product does not pick up paper ................................................................................ |
549 |
The product picks up multiple sheets of paper ................................................................ |
549 |
The document feeder jams, skews, or picks up multiple sheets of paper (M830) ........... |
549 |
Prevent paper jams .......................................................................................................... |
550 |
Use manual print modes .................................................................................................................. |
551 |
Solve image quality problems .......................................................................................................... |
553 |
Image defects table ......................................................................................................... |
553 |
Clean the product ............................................................................................................................. |
558 |
Print a cleaning page ....................................................................................................... |
558 |
Check the scanner glass for dirt or smudges (M830) ...................................................... |
558 |
Clean the pickup rollers and separation pad in the document feeder (M830) ................. |
560 |
Solve performance problems ........................................................................................................... |
561 |
Solve connectivity problems ............................................................................................................. |
562 |
Solve USB connection problems ..................................................................................... |
562 |
Solve wired network problems ......................................................................................... |
562 |
Poor physical connection ................................................................................ |
562 |
The computer is using the incorrect IP address for the product ...................... |
562 |
The computer is unable to communicate with the product .............................. |
563 |
The product is using incorrect link and duplex settings for the network .......... |
563 |
New software programs might be causing compatibility problems ................. |
563 |
The computer or workstation might be set up incorrectly ................................ |
563 |
The product is disabled, or other network settings are incorrect ..................... |
563 |
Service mode functions .................................................................................................................... |
564 |
Service menu ................................................................................................................... |
564 |
Product resets .................................................................................................................. |
567 |
Restore factory-set defaults ............................................................................ |
567 |
Restore the service ID ..................................................................................... |
568 |
Product cold reset ........................................................................................... |
568 |
Format Disk and Partial Clean functions ......................................................................... |
569 |
Active and repository firmware locations ......................................................... |
569 |
Partial Clean .................................................................................................... |
569 |
Execute a Partial Clean .................................................................. |
570 |
Format Disk ..................................................................................................... |
570 |
Execute a Format Disk ................................................................... |
571 |
Solve fax problems ........................................................................................................................... |
572 |
Checklist for solving fax problems ................................................................................... |
572 |
What type of phone line are you using? .......................................................... |
572 |
Are you using a surge-protection device? ....................................................... |
572 |
Are you using a phone company voice-messaging service or an answering |
|
machine? ......................................................................................................... |
572 |
xxii |
ENWW |
Does your phone line have a call-waiting feature? ......................................... |
573 |
Check fax accessory status ............................................................................ |
573 |
General fax problems ...................................................................................................... |
574 |
The fax failed to send ...................................................................................... |
574 |
An Out of Memory status message displays on the product control panel ..... |
574 |
Print quality of a photo is poor or prints as a gray box .................................... |
574 |
You touched the Stop button to cancel a fax, but the fax was still sent .......... |
574 |
No fax address book button displays .............................................................. |
574 |
Not able to locate the Fax settings in HP Web Jetadmin ................................ |
574 |
The header is appended to the top of the page when the overlay option is |
|
enabled ........................................................................................................... |
574 |
A mix of names and numbers is in the recipients box ..................................... |
574 |
A one-page fax prints as two pages ................................................................ |
575 |
A document stops in the document feeder in the middle of faxing .................. |
575 |
The volume for sounds coming from the fax accessory is too high or too |
|
low ................................................................................................................... |
575 |
Product upgrades ............................................................................................................................. |
576 |
Determine the installed revision of firmware .................................................................... |
576 |
Perform a firmware upgrade ............................................................................................ |
576 |
HP Embedded Web Server ............................................................................. |
576 |
USB flash drive (Preboot menu) ..................................................................... |
577 |
USB flash drive (control-panel menu) ............................................................. |
578 |
Appendix A Service and support ..................................................................................................................... |
579 |
Hewlett-Packard limited warranty statement .................................................................................... |
580 |
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ............... |
581 |
HP policy on non-HP supplies .......................................................................................................... |
582 |
HP anticounterfeit Web site .............................................................................................................. |
583 |
Data stored on the toner cartridge .................................................................................................... |
584 |
End User License Agreement .......................................................................................................... |
585 |
OpenSSL .......................................................................................................................................... |
588 |
Customer self-repair warranty service .............................................................................................. |
589 |
Customer support ............................................................................................................................. |
590 |
Appendix B Product specifications .................................................................................................................. |
591 |
Physical specifications ..................................................................................................................... |
592 |
HP LaserJet Enterprise M806 .......................................................................................... |
592 |
HP LaserJet Enterprise Flow M830 ................................................................................. |
592 |
Finishing accessories ...................................................................................................... |
593 |
Power consumption, electrical specifications, and acoustic emissions ............................................ |
593 |
Environmental specifications ............................................................................................................ |
593 |
ENWW |
xxiii |
Appendix C Regulatory information ................................................................................................................. |
595 |
FCC regulations ............................................................................................................................... |
596 |
Environmental product stewardship program ................................................................................... |
597 |
Protecting the environment .............................................................................................. |
597 |
Ozone production ............................................................................................................ |
597 |
Power consumption ......................................................................................................... |
597 |
Paper use ........................................................................................................................ |
597 |
Plastics ............................................................................................................................ |
597 |
HP LaserJet print supplies ............................................................................................... |
597 |
Return and recycling instructions ..................................................................................... |
598 |
United States and Puerto Rico ........................................................................ |
598 |
Multiple returns (more than one cartridge) ..................................... |
598 |
Single returns ................................................................................. |
598 |
Shipping .......................................................................................... |
598 |
Non-U.S. returns ............................................................................................. |
599 |
Paper ............................................................................................................................... |
599 |
Material restrictions .......................................................................................................... |
599 |
Disposal of waste equipment by users ............................................................................ |
600 |
Electronic hardware recycling .......................................................................................... |
600 |
Chemical substances ....................................................................................................... |
600 |
Material Safety Data Sheet (MSDS) ................................................................................ |
600 |
EPEAT ............................................................................................................................. |
600 |
For more information ....................................................................................................... |
600 |
Declaration of conformity (M806) ..................................................................................................... |
601 |
Declaration of conformity (M830) ..................................................................................................... |
603 |
Certificate of Volatility (M806) .......................................................................................................... |
605 |
Certificate of Volatility (M830) .......................................................................................................... |
607 |
Safety statements ............................................................................................................................. |
609 |
Laser safety ..................................................................................................................... |
609 |
Canada - Industry Canada ICES-003 Compliance Statement ......................................... |
609 |
VCCI statement (Japan) .................................................................................................. |
609 |
Power cord instructions ................................................................................................... |
609 |
Power cord statement (Japan) ......................................................................................... |
609 |
EMC statement (China) ................................................................................................... |
610 |
EMC statement (Korea) ................................................................................................... |
610 |
EMI statement (Taiwan) ................................................................................................... |
610 |
Laser statement for Finland ............................................................................................. |
610 |
GS statement (Germany) ................................................................................................. |
612 |
Substances Table (China) ............................................................................................... |
612 |
SEPA Ecolabel User Information (China) ........................................................................ |
612 |
Restriction on Hazardous Substances statement (Turkey) ............................................. |
613 |
xxiv |
ENWW |
Restriction on Hazardous Substances statement (Ukraine) ............................................ |
613 |
Eurasian Conformity (Belarus, Kazakhstan, Russia) ....................................................... |
613 |
Additional statements for telecom (fax) products ............................................................................. |
614 |
EU Statement for Telecom Operation .............................................................................. |
614 |
New Zealand Telecom Statements .................................................................................. |
614 |
Additional FCC statement for telecom products (US) ...................................................... |
614 |
Telephone Consumer Protection Act (US) ...................................................................... |
615 |
Industry Canada CS-03 requirements ............................................................................. |
615 |
Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............. |
616 |
Japan Telecom Mark ....................................................................................................... |
616 |
Index ................................................................................................................................................................. |
617 |
ENWW |
xxv |
xxvi |
ENWW |
List of tables
Table 1-1 Sequence of operation (product base) ............................................................................................... |
3 |
Table 1-2 Formatter hardware components ....................................................................................................... |
5 |
Table 1-3 Electrical components ........................................................................................................................ |
8 |
Table 1-4 Motors .............................................................................................................................................. |
11 |
Table 1-5 Fans ................................................................................................................................................. |
12 |
Table 1-6 Fuser components ........................................................................................................................... |
13 |
Table 1-7 Fuser control functions ..................................................................................................................... |
15 |
Table 1-8 Low-voltage power supply functions ................................................................................................ |
18 |
Table 1-9 High-voltage power supply circuits ................................................................................................... |
20 |
Table 1-10 Image formation process ................................................................................................................ |
23 |
Table 1-11 Toner cartridge components .......................................................................................................... |
24 |
Table 1-12 Document feeder sensors .............................................................................................................. |
28 |
Table 1-13 Photo sensors and switches .......................................................................................................... |
40 |
Table 1-14 Motors and solenoids (paper path) ................................................................................................ |
42 |
Table 1-15 Tray 1 jam detection ....................................................................................................................... |
45 |
Table 1-16 Stapler/stacker delivery modes ...................................................................................................... |
49 |
Table 1-17 Jam detection sensors ................................................................................................................... |
53 |
Table 1-18 Jams detected by the DC controller ............................................................................................... |
54 |
Table 1-19 Jam detection ................................................................................................................................. |
55 |
Table 1-20 HCI electrical components ............................................................................................................. |
58 |
Table 1-21 HCI electrical components ............................................................................................................. |
59 |
Table 1-22 HCI motors ..................................................................................................................................... |
61 |
Table 1-23 HCI motor failures .......................................................................................................................... |
62 |
Table 1-24 Additional HCI Pickup and feed functions ...................................................................................... |
65 |
Table 1-25 Stapler/stacker delivery modes ...................................................................................................... |
69 |
Table 1-26 Stapler/stacker with hole punch delivery modes ............................................................................ |
70 |
Table 1-27 Stapler/stacker motors ................................................................................................................... |
72 |
Table 1-28 Stapler/stacker failure detection ..................................................................................................... |
73 |
Table 1-29 Feed-and-delivery electrical components ...................................................................................... |
75 |
Table 1-30 Motors for the stack job offset ........................................................................................................ |
93 |
Table 1-31 Sensors used in stapling ................................................................................................................ |
95 |
Table 1-32 Motors used in stapling .................................................................................................................. |
96 |
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xxvii |
Table 1-33 Output-bin-1-shift area sensor PCA ............................................................................................. |
104 |
Table 1-34 Output-bin-2-shift area sensor PCA ............................................................................................. |
104 |
Table 1-35 Delivery modes ............................................................................................................................ |
111 |
Table 1-36 Booklet maker motors .................................................................................................................. |
118 |
Table 1-37 Booklet maker motors .................................................................................................................. |
121 |
Table 1-38 Booklet maker sensors ................................................................................................................. |
122 |
Table 1-39 Booklet maker jam sensors .......................................................................................................... |
125 |
Table 1-40 Booklet maker delivery modes ..................................................................................................... |
126 |
Table 2-1 Preboot menu options (1 of 6) ....................................................................................................... |
131 |
Table 2-2 Preboot menu options (2 of 6) ....................................................................................................... |
133 |
Table 2-3 Preboot menu options (3 of 6) ....................................................................................................... |
134 |
Table 2-4 Preboot menu options (4 of 6) ....................................................................................................... |
135 |
Table 2-5 Preboot menu options (5 of 6) ....................................................................................................... |
135 |
Table 2-6 Preboot menu options (6 of 6) ....................................................................................................... |
136 |
Table 2-7 Troubleshooting flowchart .............................................................................................................. |
139 |
Table 2-8 Control-panel diagnostic functions ................................................................................................. |
141 |
Table 2-9 Product environment spacing ........................................................................................................ |
151 |
Table 2-10 Heartbeat LED, product initialization ............................................................................................ |
152 |
Table 2-11 Heartbeat LED, product operational ............................................................................................ |
155 |
Table 2-12 Paper-path sensors diagnostic tests ............................................................................................ |
159 |
Table 2-13 Manual sensor diagnostic tests .................................................................................................... |
161 |
Table 2-14 Tray/bin manual sensors .............................................................................................................. |
162 |
Table 2-15 Component test details ................................................................................................................ |
164 |
Table 2-16 Motors and solenoids (paper path) .............................................................................................. |
205 |
Table 2-17 Photo switches and sensors (product base) ................................................................................ |
207 |
Table 2-18 Document feeder sensors ............................................................................................................ |
208 |
Table 2-19 Jam sensors (product base) ......................................................................................................... |
210 |
Table 2-20 High capacity input (HCI) feeder jam sensors ............................................................................. |
211 |
Table 2-21 High capacity input (HCI) feeder cross section ............................................................................ |
212 |
Table 2-22 Stapler/stacker (SS) and Stapler/stacker with hole punch (SSHP) cross section ........................ |
213 |
Table 2-23 Booklet maker (BM) cross section ............................................................................................... |
214 |
Table 2-24 DC controller PCA connectors ..................................................................................................... |
215 |
Table 2-25 High capacity input (HCI) feeder controller PCA connectors ....................................................... |
217 |
Table 2-26 Finishing accessories (all) controller PCA connectors ................................................................. |
218 |
Table 2-27 Plug/jack locations (M806) ........................................................................................................... |
220 |
Table 2-28 Plug/jack locations (M830) ........................................................................................................... |
220 |
Table 2-29 M830 product integrated scanner assembly (ISA) ....................................................................... |
222 |
Table 2-30 Base product covers .................................................................................................................... |
223 |
Table 2-31 Base product main assemblies (1 of 3) ........................................................................................ |
224 |
Table 2-32 Base product main assemblies (2 of 3) ........................................................................................ |
225 |
Table 2-33 Base product main assemblies (3 of 3) ........................................................................................ |
226 |
xxviii |
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