User's Guide
NPD5701-02 EN
User's Guide
Contents
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7
Descriptions Used in this Manual. . . . . . . . . . . . . . . 7
Operating System References. . . . . . . . . . . . . . . . . . 7
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety Instructions for Ink. . . . . . . . . . . . . . . . . . 9
Printer Advisories and Warnings. . . . . . . . . . . . . . 10
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Advisories and Warnings for Using the Printer. . 10 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 11 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 11
Protecting Your Personal Information. . . . . . . . . . . 11
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 12
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 14
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 16
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 16
Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 16
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 17
Connecting to a Smart Device. . . . . . . . . . . . . . . . 18
Making Wi-Fi Settings from the Printer. . . . . . . . . .18
Making Wi-Fi Settings by Push Button Setup. . . . 19 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Making Wi-Fi Direct (Simple AP)
Connection Settings. . . . . . . . . . . . . . . . . . . . . .21
Checking the Network Connection Status. . . . . . . . 22
Checking the Network Status Using Network
Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing a Network Connection Report. . . . . . . . 22
Printing a Network Status Sheet. . . . . . . . . . . . . . . 29
Replacing or Adding New Access Points. . . . . . . . . 29
Changing the Connection Method to a Computer. . 29
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Preparing the Printer
Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Available Paper and Capacities. . . . . . . . . . . . . . 31
Loading Paper in the Rear Paper Feed. . . . . . . . . 33
Loading Envelopes and Precautions. . . . . . . . . . 35
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 36
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 36
Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Placing Originals on the Scanner Glass. . . . . . . . 37
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Saving Power - Windows. . . . . . . . . . . . . . . . . . 38
Saving Power - Mac OS. . . . . . . . . . . . . . . . . . . 38
Printing
Printing from the Printer Driver on Windows. . . . . 39
Accessing the Printer Driver. . . . . . . . . . . . . . . . 39 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .39 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .41 Printing Several Pages on One Sheet. . . . . . . . . . 42 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 42 Printing a Reduced or Enlarged Document. . . . . 43 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 44 Printing with a Header and Footer. . . . . . . . . . . 50 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .51 Printing Multiple Files Together. . . . . . . . . . . . . 51 Printing Using the Color Universal Print
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 53 Printing to Emphasize T hin Lines. . . . . . . . . . . . 53 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 54 Menu Options for the Printer Driver. . . . . . . . . . 54
Printing from the Printer Driver on Mac OS. . . . . . 56
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .56 Printing Several Pages on One Sheet. . . . . . . . . . 58 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 58 Printing a Reduced or Enlarged Document. . . . . 59 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 60 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 60 Menu Options for the Printer Driver. . . . . . . . . . 60
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User's Guide
Contents
Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 62
Printing from Smart Devices. . . . . . . . . . . . . . . . . 63
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 63
Using Epson Print Enabler. . . . . . . . . . . . . . . . . 64
Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . . 65
Copying
Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Making Multiple Copies. . . . . . . . . . . . . . . . . . . . . 66
Scanning
Scanning from the Control Panel. . . . . . . . . . . . . . 67
Scanning from a Computer. . . . . . . . . . . . . . . . . . .67
Scanning Using Epson Scan 2. . . . . . . . . . . . . . . 67
Scanning from Smart Devices. . . . . . . . . . . . . . . . .70
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 70
Scanning Using Epson iPrint. . . . . . . . . . . . . . . 70
Refilling Ink
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 72
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . . 72
Ink Bottle Handling Precautions. . . . . . . . . . . . . . . 73
Ref illing the Ink Tanks. . . . . . . . . . . . . . . . . . . . . . 74
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . . 79
Checking and Cleaning the Print Head -
Printer Buttons. . . . . . . . . . . . . . . . . . . . . . . . . 79
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Running Power Cleaning. . . . . . . . . . . . . . . . . . . . 80
Running Power Cleaning - Windows. . . . . . . . . . 81
Running Power Cleaning - Mac OS. . . . . . . . . . . 81
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 82
Aligning the Print Head - Windows. . . . . . . . . . .82
Aligning the Print Head - Mac OS. . . . . . . . . . . .82
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 82
Cleaning the Paper Path for Ink Smears. . . . . . . .83
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .83
Cleaning the Translucent Film. . . . . . . . . . . . . . . . 84
Checking the Total Number of Pages Fed
T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . . 85
Checking the Total Number of Pages Fed
Through the Printer - Printer Buttons. . . . . . . . . 85 Checking the Total Number of Pages Fed
T hrough the Printer - Windows. . . . . . . . . . . . . 86 Checking the Total Number of Pages Fed
T hrough the Printer - Mac OS. . . . . . . . . . . . . . .86
Network Service and Software
Information
Application for Configuring Printer Operations
(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Running Web Config on a Web Browser. . . . . . . 87 Running Web Conf ig on Windows. . . . . . . . . . . 88 Running Web Conf ig on Mac OS. . . . . . . . . . . . 88
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . . 88
Adding the Network Scanner. . . . . . . . . . . . . . . 89
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Application for Laying Out Photos (Epson Easy Photo Print). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Application for Printing Web Pages (E-Web Print). . 91
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Installing the Latest Applications. . . . . . . . . . . . . . 92
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 93
Uninstalling Applications - Windows. . . . . . . . . 93
Uninstalling Applications - Mac OS. . . . . . . . . . 94
Printing Using a Network Service. . . . . . . . . . . . . . 94
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 96
Checking the Error Indicators on the Printer. . . . 96 Checking the Printer Status - Windows. . . . . . . . 97 Checking the Printer Status - Mac OS. . . . . . . . . 98
Checking the Software Status. . . . . . . . . . . . . . . . . 98
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 98
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Removing Jammed Paper from Rear Cover. . . . 101
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 101
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 102 Several Sheets of Paper are Fed at a Time. . . . . . 102 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 102
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User's Guide
Contents
Power and Control Panel Problems. . . . . . . . . . . . 103
Power Does Not Turn On. . . . . . . . . . . . . . . . . 103 Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 103 Power Turns Of f Automatically. . . . . . . . . . . . . 103
Cannot Print from a Computer. . . . . . . . . . . . . . . 103
Checking the Connection (USB). . . . . . . . . . . . 103 Checking the Connection (Network). . . . . . . . .104 Checking the Software and Data. . . . . . . . . . . . 105 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .106 Checking the printer status from the
computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 107
When You Cannot Make Network Settings. . . . . . 107
Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 108 When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection. . . . . . . . . . . . 109 Checking the SSID Connected to the Printer. . . 111 Checking the SSID for the Computer. . . . . . . . .111
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 112
Printout is Scuf fed or Color is Missing. . . . . . . .112 Banding or Unexpected Colors Appear. . . . . . . 112 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .113 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .113 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .114 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 115 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 116 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Cannot Print Without Margins. . . . . . . . . . . . . 117 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .117 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 117 Printed Characters Are Incorrect or Garbled. . . 118 The Printed Image Is Inverted. . . . . . . . . . . . . . 118 Mosaic-Like Patterns in the Prints. . . . . . . . . . .118 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .118 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 118 Banding Appears on the Copied Image. . . . . . . 119 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 119 The Printout Problem Could Not be Cleared. . . 119
Other Printing Problems. . . . . . . . . . . . . . . . . . . 119
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 119
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .120
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 120
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 121
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 121
T he Image Quality Is Rough. . . . . . . . . . . . . . . 121 Offset Appears in the Background of Images. . . 121 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 121 Moiré Patterns (Web-Like Shadows) Appear. . . 122 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .122 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .122 Cannot Solve Problems in the Scanned Image. . 123
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 123
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .123 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 124
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Operation Sounds Are Loud. . . . . . . . . . . . . . . 124 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 124 Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 126
Printer Specif ications. . . . . . . . . . . . . . . . . . . . 126 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 127 Interface Specif ications. . . . . . . . . . . . . . . . . . . 127 Network Function List. . . . . . . . . . . . . . . . . . . 128 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 128 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 129 Supported T hird Party Services. . . . . . . . . . . . . 129 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Electrical Specif ications. . . . . . . . . . . . . . . . . . 129 Environmental Specif ications. . . . . . . . . . . . . . 130 System Requirements. . . . . . . . . . . . . . . . . . . . 130
Regulatory Information. . . . . . . . . . . . . . . . . . . . 131
Standards and Approvals. . . . . . . . . . . . . . . . . 131 Restrictions on Copying. . . . . . . . . . . . . . . . . . 132
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 132
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 137
Technical Support Web Site. . . . . . . . . . . . . . . .137
Contacting Epson Support. . . . . . . . . . . . . . . . 137
4
User's Guide
About This Manual
The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 91
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
5
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
6
User's Guide
About This Manual
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
Microsoft® Windows Server®2008 R2 operating system
7
User's Guide
About This Manual
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
8
User's Guide
Important Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.
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User's Guide
Important Instructions
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
10
User's Guide
Important Instructions
If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's memory by turning on the printer while holding down the button on the control panel.
11
User's Guide
Printer Basics
A |
Rear paper feed |
Loads paper. |
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Paper support |
Supports loaded paper. |
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Feeder guard |
Prevents foreign substance from entering the printer. |
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Edge guides |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
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Output tray |
Holds the ejected paper. |
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Document cover |
Blocks external light while scanning. |
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Scanner glass |
Place the originals. |
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Scanner unit |
Scans placed originals. |
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Control panel |
Indicates the printer's status and allows you to make print settings. |
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12
User's Guide
Printer Basics
A |
Ink tank cover |
Open to refill the ink tank. |
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Ink reservoir tank (Ink tank) |
Supplies ink to the print head. |
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Ink tank unit |
Contains the ink tanks. |
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Print head |
Ink is ejected from the print head nozzles underneath. |
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Rear cover |
Remove when removing jammed paper. |
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AC inlet |
Connects the power cord. |
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USB port |
Connects a USB cable to connect with a computer. |
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13
User's Guide
Printer Basics
ATurns the printer on or off.
Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off.
BThe upper and lower lights indicate the network status.
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(Upper light): Turns on while the printer is connected to a wireless (Wi-Fi) network. |
(Lower light): Turns on while the printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
The lights flash alternately or simultaneously while initializing, making network settings, or a problem with the printer's wireless (Wi-Fi) network connection occurs.
CWhen a network error occurs, pressing this button cancels the error. Hold this button down for more than three seconds to perform Wi-Fi auto setup using the WPS push button.
DPrints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network. If you need more detailed network settings and connection status, hold this button down for at least 10 seconds to print a network status sheet.
EStarts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.
FStarts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.
GStops the current operation.
Hold this button down for three seconds until the P button flashes to run print head cleaning.
HIndicates the status of the initial ink charging.
ITurns on or flashes when paper is out or a paper jam occurs.
Additional functions are available with different combinations of buttons.
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computer and scan as a PDF file. |
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14
User's Guide
Printer Basics
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buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup. |
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Turn the printer on while holding down the |
button to restore the default network |
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settings. When the network settings are restored, the printer turns on and the network status |
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lights flash alternately. |
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Turn the printer on while holding down the y button to print the nozzle check pattern. |
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Related Information
&“Checking the Error Indicators on the Printer” on page 96
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
&“Restoring the Network Settings from the Control Panel” on page 30
15
User's Guide
Network Settings
You can use the following connection methods.
Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
Related Information
&“Connecting to a Computer” on page 17
&“Connecting to a Smart Device” on page 18
&“Making Wi-Fi Settings from the Printer” on page 18
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.
16
User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
17
User's Guide
Network Settings
Select the connection type and then click Next.
Follow the on-screen instructions.
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
If the access point supports WPS, you can make settings by using push button setup.
After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings by Push Button Setup” on page 19
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
18
User's Guide
Network Settings
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
The access point is compatible with WPS (Wi-Fi Protected Setup).
The current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot find the button or you are setting up using the software, see the documentation provided with the access point.
1.Hold down the [WPS] button on the access point until the security light flashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
2. Press the |
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button on the printer until the |
light and the |
light flash alternately (approximately 3 |
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The connection setting will start. When a connection is established, the |
light turns on. |
Note: |
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The printer is in a connection error status when the |
light and the |
light flash simultaneously. After clearing |
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the printer error by pressing the |
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button on the printer, reboot the access point, place it close to the printer and try |
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again. If it still does not work, print a network connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 22
&“Printing a Network Connection Report” on page 22
19
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 107
You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1.Load papers.
2.Hold down the button on the printer for at least 10 seconds. The network status sheet is printed.
Note:
If you release the button within 10 seconds, a network connection report is printed. Note that PIN code information is not printed on this report.
3. While holding down the |
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button, press the button until the |
light and the |
light flash |
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alternately. |
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4.Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the access point within two minutes.
When a connection is established, the |
light turns on. |
Note:
See the documentation provided with your access point for details on entering a PIN code.
The printer is in a connection error status when the |
light and the |
light flash simultaneously. After |
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clearing the printer error by pressing the |
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button on the printer, reboot the access point, place it close to the |
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printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Checking the Network Connection Status” on page 22
&“Printing a Network Connection Report” on page 22
&“When You Cannot Make Network Settings” on page 107
20
User's Guide
Network Settings
This method allows you to connect the printer directly to devices without an access point. The printer acts as an access point.
cImportant:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or off, we recommend using Wi-Fi network by connecting the printer to an access point.
1. While holding down the |
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button, press the |
button until the |
light and the |
light flash |
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Wait until the process ends. |
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When a connection is established, the |
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2.Load papers.
3.Hold down the button on the printer for at least 10 seconds.
The network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on this sheet.
Note:
If you release the button within 10 seconds, a network connection report is printed. Note that the SSID and Password for Wi-Fi Direct (Simple AP) are not printed on this report.
4.On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown on the network status sheet to connect.
21
User's Guide
Network Settings
5.Enter the password printed on the network status sheet into the computer or smart device.
You can confirm the status of Wi-Fi Direct on the network status sheet.
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the |
light and |
light flash |
simultaneously on the printer. |
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Press the button to allow the connection request.
Press the button if you want to reject the connection request.
See Tips on the following website for more details.
http://epson.sn > Support
Related Information
&“Printing a Network Status Sheet” on page 29
&“Checking the Network Connection Status” on page 22
&“When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 109
You can check the network connection status in the following way.
You can check the network connection status using the network light on the printer’s control panel.
Related Information
& “Control Panel” on page 14
You can print a network connection report to check the status between the printer and the access point.
1.Load papers.
2.Press the button.
The network connection report is printed.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 23
22
User's Guide
Network Settings
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a.Error code
b.Messages on the Network Environment
Related Information
&“E-2, E-3, E-7” on page 24
&“E-5” on page 24
&“E-6” on page 25
&“E-8” on page 25
&“E-9” on page 26
&“E-10” on page 26
&“E-11” on page 27
&“E-12” on page 27
&“E-12” on page 27
&“Message on the Network Environment” on page 28
23
User's Guide
Network Settings
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Confirm security key/ password. Contact your network administrator for assistance.
Solutions:
Make sure your access point is turned on.
Confirm that your computer or device is connected correctly to the access point.
Turn off the access point. Wait for about 10 seconds, and then turn it on.
Place the printer closer to your access point and remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on the network connection report.
If you are using push button setup to establish a network connection, make sure your access point supports WPS. You cannot use push button setup if your access point does not support WPS.
Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). The printer cannot display an SSID that contains non-ASCII characters.
Makes sure you know your SSID and password before connecting to the access point. If you are using an access point with its default settings, the SSID and password are located on a label on the access point. If you do not know your SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device.
If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
The Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 17
&“Making Wi-Fi Settings from the Printer” on page 18
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
24
User's Guide
Network Settings
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)*
WPA2 PSK (TKIP/AES)*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
*WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.
Solutions:
Check if MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is not filtered. See the documentation provided with the access point for details. You can check the printer's MAC address from the Network Status part on the network connection report.
If your access point is using shared authentication with WEP security, make sure the authentication key and index are correct.
Related Information
& “Printing a Network Status Sheet” on page 29
E-8
Message:
Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.
Solutions:
Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Config.
Related Information
& “Printing a Network Status Sheet” on page 29
25
User's Guide
Network Settings
E-9
Message:
Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
Solutions:
Check the following.
Devices are turned on.
You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer.
If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website.
http://epson.sn > Setup
Related Information
& “Connecting to a Computer” on page 17
E-10
Message:
Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address manually, check the printer's IP address from the Network Status part on the network connection report, and then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn off the access point. Wait for about 10 seconds, and then turn it on.
Related Information
& “Printing a Network Status Sheet” on page 29
26
User's Guide
Network Settings
E-11
Message:
Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
Solutions:
Check the following.
The default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report.
Related Information
& “Printing a Network Status Sheet” on page 29
E-12
Message:
Confirm the following -Entered security key/password is correct -Index of the security key/password is set to the first number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually.
The network addresses for other devices (subnet mask and default gateway) are the same.
The IP address does not conflict with other devices.
If still does not connect your printer and network devices after confirming the above, try the following.
Turn off the access point. Wait for about 10 seconds, and then turn it on.
Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup
You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Connecting to a Computer” on page 17
27
User's Guide
Network Settings
E-13
Message:
Confirm the following -Entered security key/password is correct -Index of the security key/password is set to the first number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance.
Solutions:
Check the following.
Network devices such as an access point, hub, and router are turned on.
The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.)
If it still does not work after checking the above, try the following.
Turn off the access point. Wait for about 10 seconds, and then turn it on.
Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Connecting to a Computer” on page 17
Message on the Network Environment
Message |
Solution |
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*Multiple network names (SSID) that |
The same SSID may be set on several access points. Check the settings on the |
match your entered network name (SSID) |
access points, and change the SSID. |
have been detected. Confirm network |
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name (SSID). |
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The Wi-Fi environment needs to be |
After moving the printer closer to the access point and removing any |
improved. Turn the wireless router off and |
obstacles between them, turn off the access point. Wait for about 10 seconds, |
then turn it on. If the connection does not |
and then turn it on. If it still does not connect, see the documentation |
improve, see the documentation for the |
supplied with the access point. |
wireless router. |
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*No more devices can be connected. |
You can simultaneously connect up to four computers and smart devices in |
Disconnect one of the connected devices if |
Wi-Fi Direct (Simple AP) connection. To add another computer or smart |
you want to add another one. |
device, disconnect one of the connected devices first. |
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28
User's Guide
Network Settings
You can check the detailed network information by printing it.
1.Load papers.
2.Hold down the button on the printer's control panel for at least 10 seconds. The network status sheet is printed.
Note:
If you release the button within 10 seconds, a network connection report is printed.
If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Using the installer and re-set up in a different connection method.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
29
User's Guide
Network Settings
Select Change or re-set the connection method on the Select Software Installation screen, and then click Next.
You can restore all network settings to their defaults.
1.Turn the printer off.
2. While holding down the |
button, press the button until the |
light and the |
light flash |
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alternately. |
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Restoration is complete when the |
light and the |
light are off. |
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30