Epson EcoTank ITS L4150 User Manual

L4150 User's Guide

Contents
L4150 User's Guide ...................................................................................................................................	11
Product Basics ..........................................................................................................................................	12
Control Panel Buttons and Lights .......................................................................................................	12
Product Parts Locations .....................................................................................................................	13
Product Parts - Front .....................................................................................................................	13
Product Parts - Inside ....................................................................................................................	14
Product Parts - Back......................................................................................................................	16
Checking for Software Updates..........................................................................................................	16
Using Power Saving Settings .............................................................................................................	17
Changing the Power Off and Sleep Timer Settings - Windows......................................................	17
Changing the Power Off and Sleep Timer Settings - Mac..............................................................	18
Epson Connect Solutions for Smartphones, Tablets, and More .........................................................	18
Using Epson Email Print ...............................................................................................................	19
Using the Epson iPrint Mobile App ................................................................................................	20
Using Epson Remote Print ...........................................................................................................	20
Using Google Cloud Print...................................................................................................................	21
Android Printing Using the Epson Print Enabler ................................................................................	22
Using Fire OS Printing .......................................................................................................................	22
Using Windows 10 Mobile Printing ....................................................................................................	23
Using Epson Print and Scan App with Windows Tablets ...................................................................	23
Wi-Fi Networking .......................................................................................................................................	25
Network Security Recommendations .................................................................................................	25
Wi-Fi Direct Mode Setup ....................................................................................................................	26
Enabling Wi-Fi Direct Mode ...........................................................................................................	26
Wi-Fi Protected Setup (WPS).............................................................................................................	27
Using WPS to Connect to a Network .............................................................................................	27
Printing a Network Status Sheet.........................................................................................................	28
Printing a Network Connection Report ...............................................................................................	28
Network Connection Report Codes and Messages .......................................................................	28
Changing or Updating Network Connections .....................................................................................	34

3

Accessing the Web Config Utility...................................................................................................	34
Changing a USB Connection to a Wi-Fi Connection......................................................................	35
Connecting to a New Wi-Fi Router ................................................................................................	35
Disabling Wi-Fi Features ...............................................................................................................	36
Loading Paper ...........................................................................................................................................	37
Loading Paper in the Sheet Feeder....................................................................................................	37
Paper Loading Capacity .....................................................................................................................	41
Double-sided Printing Capacity ..........................................................................................................	41
Compatible Epson Papers..................................................................................................................	42
Borderless Paper Type Compatibility .................................................................................................	44
Paper or Media Type Settings - Printing Software..............................................................................	45
Placing Originals on the Product .............................................................................................................	46
Placing Originals on the Scanner Glass .............................................................................................	46
Copying......................................................................................................................................................	48
Copying Documents or Photos...........................................................................................................	48
Printing from a Computer .........................................................................................................................	49
Printing with Windows ........................................................................................................................	49
Selecting Basic Print Settings - Windows ......................................................................................	50
Print Quality Options - Windows ...............................................................................................	52
Multi-Page Printing Options - Windows.....................................................................................	53
Selecting Double-sided Printing Settings - Windows .....................................................................	53
Double-sided Printing Options - Windows.................................................................................	55
Selecting Additional Layout and Print Options - Windows .............................................................	55
Custom Color Correction Options - Windows............................................................................	57
Image Options and Additional Settings - Windows....................................................................	58
Header/Footer Settings - Windows ...........................................................................................	59
Selecting a Printing Preset - Windows...........................................................................................	60
Selecting Extended Settings - Windows ........................................................................................	62
Extended Settings - Windows ...................................................................................................	63
Printing Your Document or Photo - Windows.................................................................................	64
Locking Printer Settings - Windows ...............................................................................................	65
Locked Setting Options.............................................................................................................	67

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Selecting Default Print Settings - Windows....................................................................................	67
Changing the Language of the Printer Software Screens .........................................................	68
Changing Automatic Update Options ............................................................................................	69
Printing with the Built-in Epson Driver - Windows 10 S.......................................................................	70
Selecting Print Settings - Windows 10 S........................................................................................	71
Printing on a Mac ...............................................................................................................................	74
Selecting Basic Print Settings - Mac .............................................................................................	75
Print Quality Options - Mac .......................................................................................................	78
Print Options - Mac ...................................................................................................................	79
Selecting Page Setup Settings - Mac ............................................................................................	79
Selecting Print Layout Options - Mac.............................................................................................	80
Managing Color - Mac ...................................................................................................................	81
Color Matching and Color Options - Mac ..................................................................................	82
Selecting Printing Preferences - Mac ............................................................................................	82
Printing Preferences - Mac........................................................................................................	83
Printing Your Document or Photo - Mac ........................................................................................	84
Checking Print Status - Mac......................................................................................................	86
Printing From a Chromebook .............................................................................................................	86
Cancelling Printing Using a Product Button........................................................................................	87
Scanning ....................................................................................................................................................	88
Starting a Scan...................................................................................................................................	88
Starting a Scan Using the Product Buttons....................................................................................	88
Changing Default Scan Job Settings ........................................................................................	88
Starting a Scan Using the Epson Scan 2 Icon ...............................................................................	89
Starting a Scan from a Scanning Program.....................................................................................	90
Starting a Scan from a Smart Device.............................................................................................	92
Scanning in Epson Scan 2 .................................................................................................................	93
Additional Scanning Settings - Main Settings Tab .........................................................................	96
Additional Scanning Settings - Advanced Settings Tab.................................................................	96
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 .....................................	97
Image Format Options...................................................................................................................	98
Scan Resolution Guidelines ..........................................................................................................	99

5

Refilling Ink ..............................................................................................................................................	101
Ink Safety Precautions .....................................................................................................................	101
Checking Ink Levels on Your Product...............................................................................................	103
Disabling Special Offers with Windows ............................................................................................	103
Purchase Epson Ink .........................................................................................................................	104
Ink Bottle Part Numbers...............................................................................................................	105
Refilling the Ink Tanks ......................................................................................................................	105
Adjusting Print Quality............................................................................................................................	111
Print Head Maintenance...................................................................................................................	111
Print Head Nozzle Check.............................................................................................................	111
Checking the Nozzles Using the Product Buttons...................................................................	112
Checking the Nozzles Using a Computer Utility......................................................................	113
Print Head Cleaning ....................................................................................................................	115
Cleaning the Print Head Using the Product Buttons................................................................	116
Cleaning the Print Head Using a Computer Utility...................................................................	116
Power Cleaning ...........................................................................................................................	119
Power Cleaning Using a Computer Utility ...............................................................................	119
Print Head Alignment .......................................................................................................................	121
Aligning the Print Head Using a Computer Utility.........................................................................	121
Cleaning the Paper Path ..................................................................................................................	123
Cleaning the Print Head Path ...........................................................................................................	124
Checking the Number of Sheets.......................................................................................................	126
Checking the Sheet Counter - Windows ......................................................................................	127
Checking the Sheet Counter - Mac..............................................................................................	127
Cleaning and Transporting Your Product .............................................................................................	129
Cleaning Your Product .....................................................................................................................	129
Transporting Your Product ...............................................................................................................	129
Solving Problems ....................................................................................................................................	134
Product Light Status .........................................................................................................................	134
Checking the Nozzles Using the Product Buttons ............................................................................	136
Solving Setup Problems ...................................................................................................................	137
Noise After Filling the Ink.............................................................................................................	138
Software Installation Problems ....................................................................................................	138

6

Solving Network Problems ...............................................................................................................	138
Product Cannot Connect to a Wireless Router or Access Point ..................................................	139
Network Software Cannot Find Product on a Network.................................................................	140
Product Does Not Appear in Mac Printer Window .......................................................................	142
Wireless Network Connection is Unstable on a Mac ...................................................................	142
Cannot Print Over a Network.......................................................................................................	142
Cannot Scan Over a Network ......................................................................................................	144
Solving Copying Problems ...............................................................................................................	145
Product Makes Noise, But Nothing Copies..................................................................................	145
Product Makes Noise When It Sits for a While.............................................................................	145
Solving Paper Problems...................................................................................................................	145
Paper Feeding Problems.............................................................................................................	146
Paper Jam Problems ...................................................................................................................	146
Paper Ejection Problems .............................................................................................................	148
Solving Problems Printing from a Computer.....................................................................................	148
Nothing Prints..............................................................................................................................	148
Product Icon Does Not Appear in Windows Taskbar ...................................................................	149
Printing is Slow ............................................................................................................................	150
Solving Page Layout and Content Problems....................................................................................	151
Inverted Image.............................................................................................................................	152
Too Many Copies Print ................................................................................................................	152
Blank Pages Print ........................................................................................................................	152
Incorrect Margins on Printout.......................................................................................................	153
Border Appears on Borderless Prints ..........................................................................................	153
Incorrect Characters Print............................................................................................................	154
Incorrect Image Size or Position..................................................................................................	154
Slanted Printout...........................................................................................................................	155
Solving Print Quality Problems.........................................................................................................	155
White or Dark Lines in Printout ....................................................................................................	156
Blurry or Smeared Printout ..........................................................................................................	156
Faint Printout or Printout Has Gaps .............................................................................................	158
Grainy Printout.............................................................................................................................	159
Incorrect Colors ...........................................................................................................................	160

7

Solving Scanning Problems .............................................................................................................	161
Scanning Software Does Not Operate Correctly .........................................................................	161
Cannot Start Epson Scan 2 .........................................................................................................	162
Solving Scanned Image Quality Problems .......................................................................................	162
Image Consists of a Few Dots Only.............................................................................................	163
Line of Dots Appears in All Scanned Images...............................................................................	163
Straight Lines in an Image Appear Crooked ................................................................................	163
Image is Distorted or Blurry .........................................................................................................	163
Image Colors are Patchy at the Edges ........................................................................................	164
Image is Too Dark .......................................................................................................................	164
Back of Original Image Appears in Scanned Image ....................................................................	164
Ripple Patterns Appear in an Image ............................................................................................	165
Scanned Image Colors Do Not Match Original Colors.................................................................	165
Scanned Image Edges are Cropped ...........................................................................................	165
Uninstall Your Product Software.......................................................................................................	166
Uninstalling Product Software - Windows....................................................................................	166
Uninstalling Product Software - Mac............................................................................................	167
Where to Get Help............................................................................................................................	168
Technical Specifications ........................................................................................................................	170
Windows System Requirements ......................................................................................................	170
Mac System Requirements ..............................................................................................................	171
Paper Specifications ........................................................................................................................	171
Printable Area Specifications ...........................................................................................................	172
Scanning Specifications ...................................................................................................................	174
Ink Specifications .............................................................................................................................	175
Dimension Specifications .................................................................................................................	176
Electrical Specifications ...................................................................................................................	176
Environmental Specifications ...........................................................................................................	177
Interface Specifications ....................................................................................................................	177
Network Interface Specifications ......................................................................................................	177
Safety and Approvals Specifications ................................................................................................	178
Notices .....................................................................................................................................................	180
FCC Compliance Statement.............................................................................................................	180

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Binding Arbitration and Class Waiver ...............................................................................................	181
Trademarks......................................................................................................................................	184
Copyright Notice...............................................................................................................................	184
libTIFF Software Acknowledgment..............................................................................................	185
A Note Concerning Responsible Use of Copyrighted Materials...................................................	186
Copyright Attribution....................................................................................................................	186

9

L4150 User's Guide

Welcome to the L4150 User's Guide.

For a printable PDF copy of this guide, click here.

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Product Basics

See these sections to learn about the basic features of your product.

Control Panel Buttons and Lights Product Parts Locations Checking for Software Updates Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print

Android Printing Using the Epson Print Enabler Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Control Panel Buttons and Lights

1The power button and light

2The Wi-Fi and Wi-Fi Direct network status lights

3The Wi-Fi button

4The network status button

5The B&W copy button

6The color copy button

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7The stop button

8The ink light

9The paper light

Parent topic: Product Basics

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1Rear paper feed

2Paper support

3Feeder guard

4Edge guides

5Output tray

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Parent topic: Product Parts Locations

Product Parts - Inside

1Document cover

2Scanner glass

3Scanner unit

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4 Control panel

1Ink tank cover

2Ink tanks

3Ink tank unit

4Print head

Parent topic: Product Parts Locations

15

Product Parts - Back

1AC inlet

2USB port

Parent topic: Product Parts Locations

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com.jm/support and select your product.

•Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here:

•Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .

•On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.

•OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

•macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Product Basics

16

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Power Off and Sleep Timer Settings - Windows

Changing the Power Off and Sleep Timer Settings - Mac

Parent topic: Product Basics

Changing the Power Off and Sleep Timer Settings - Windows

You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.

1.Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the

Maintenance tab.

2.Click the Printer and Option Information button. You see this window:

3.Select the time period you want as the Power Off Timer setting.

4.Click Send.

5.Select the time period you want as the Sleep Timer setting.

6.Click Send.

7.Click OK to close the open program windows.

Parent topic: Using Power Saving Settings

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Changing the Power Off and Sleep Timer Settings - Mac

You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.

1.In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select

Open Printer Utility.

2.Select Printer Settings. You see this screen:

3.Select the time period you want as the Power Off Timer setting.

4.Select the time period you want as the Sleep Timer setting.

5.Click Apply.

6.If you see the confirmation message, click Yes, and close the Printer Settings window.

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

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Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

•Epson Email Print

•Epson iPrint Mobile App

•Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App.

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Parent topic: Product Basics

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1.Connect your product to your network. See the link below.

2.If you did not already set up Email Print when you installed your product software, visit epsonconnect.com to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3.Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi Networking

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Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1.Connect your product to your wireless network. See the link below.

2.Visit epson.com.jm/connect to learn more about Epson iPrint and check the compatibility of your mobile device.

3.Download Epson iPrint from the Apple App Store or Google Play.

4.Connect your mobile device to the same wireless network as your product.

5.Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1.Connect your Epson product to your wireless network. See the link below.

2.If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3.Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4.Download and install the Remote Print software.

5.Enter the email address and optional access key of your Epson product during Remote Print setup.

6.Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

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Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

1.Connect your Epson product to your wireless network. See the link below.

2.Note your product's IP address by checking your network status. See the link below.

3.Connect your computer or your Apple or Android device to the same wireless network as your Epson product.

4.Enter your product's IP address into the address bar of a web browser.

5.Select the Google Cloud Print Services option.

Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.

6.Click Register.

7.Select the checkbox to agree to the Usage Advisory and click Next.

8.Click OK to launch the sign-in page. A separate browser window opens.

9.Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.

10.Click Finish printer registration to complete setup and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. For more information on using Google Cloud Print and for a list of supported apps, visit the Google Cloud Print site.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

21

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1.Connect your Epson product to your wireless network. See the link below.

2.On your Android device, download the Epson Print Enabler plug-in from Google Play.

3.Go to Settings on your Android device, select Printing, and enable the Epson plug-in.

4.Connect your Android device to the same wireless network as your product.

5.Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1.Connect your Epson product to your wireless network. See the link below.

2.Connect your Amazon device to the same wireless network as your product.

3.Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Visit epson.com.jm/connect to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

22

Related topics

Wi-Fi Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1.Connect your Epson product to your wireless network. See the link below.

2.Connect your Windows 10 Mobile device to the same wireless network as your product.

3.Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Visit epson.com.jm/connect to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.

1.Connect your Epson product to your wireless network. See the link below.

2.Download Epson Print and Scan App from the Microsoft Windows Store.

3.Connect your Windows tablet to the same wireless network as your product.

4.Open Epson Print and Scan App and select your Epson product.

Now you are ready to print photos or scan.

Visit epson.com.jm/connect to learn more about Epson Print and Scan App.

Parent topic: Product Basics

23

Related topics

Wi-Fi Networking

24

Wi-Fi Networking

See these sections to use your product on a Wi-Fi network.

Network Security Recommendations

Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

Printing a Network Connection Report

Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

•Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

•Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

•Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi Networking

25

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.

1Epson product

2Computer with a wireless interface

3Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi Networking

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. Make sure paper is loaded before you begin.

Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

1.Hold down the Wi-Fi button and press the network status button until the Wi-Fi light and WiFi Direct light flash. Then release both buttons.

After both lights stop flashing, the Wi-Fi Direct light remains on.

26

2.Hold down the network status button for 10 seconds to print a network status sheet.

3.Use your computer or wireless device to select the Wi-Fi network name (SSID) and password listed in the Wi-Fi Direct section of the network status sheet.

You should now be able to print to your product directly from your computer or device. If you cannot print successfully, repeat the process above and make sure you enter the password exactly as written on the network status sheet.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi Networking

Using WPS to Connect to a Network

If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your device to the network.

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

1.To connect to a WPS-enabled router, press the WPS button on your router or access point.

2.Press and hold down the Wi-Fi button on your product for 3 seconds. The Wi-Fi light turns green to indicate a successful connection.

Note: Be sure to press and hold the Wi-Fi button on your product within 2 minutes of pressing the WPS button on your router or access point.

Parent topic: Wi-Fi Protected Setup (WPS)

27

Printing a Network Status Sheet

You can print a network status sheet for detailed information about your product's network status.

To print the status sheet, press and hold the network status button on the product for at least 10 seconds, then release the button.

If you hold down the button for fewer than 10 seconds, your product prints a network connection report instead.

Parent topic: Wi-Fi Networking

Related tasks

Printing a Network Connection Report

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

To print the report, press the network status button on the product.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

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1Error code

2Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

	Error code and message	Solution
	E1	Make sure your router, access point, and/or hub are
	Confirm that the network cable is	turned on, and the network cable is securely connected to
		your device and to your product.
	connected and network devices such as
	hub, router, or access point are turned on.	If you are trying to set up Wi-Fi, remove the network cable
		and set up Wi-Fi again. Ethernet and Wi-Fi cannot be
		connected at the same time.

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	Error code and message	Solution
	E2, E3, or E7	Check the following:
	No wireless network names (SSID) found.	• Make sure your router or access point is turned on, and
	Confirm that the router/access point is	is correctly connected to your computer or network
	turned on and the wireless network (SSID)	device.
	is set up correctly. Contact your network	• Turn off the router or access point, wait about 10
	administrator for assistance.
		seconds, and turn it on again.
	No wireless network names (SSID) found.
		• Move your product closer to your router or access point,
	Confirm that the wireless network name
		and remove any obstacles between them. Also move
	(SSID) of the PC you wish to connect is set
		your product away from devices such as wireless
	up correctly. Contact your network
		phones or microwaves.
	administrator for assistance.
		• Confirm that the SSID shown on the network
	Entered security key/password does not
		connection report matches the label on your router or
	match the one set for your router/access
		access point. Also make sure your SSID uses only
	point. Confirm security key/password.
		ASCII characters and symbols, or your product cannot
	Contact your network administrator for
		display the SSID correctly.
	assistance.
		• If you are trying to connect using the WPS push button
		method, make sure your router or access point supports
		it.
		• If you are using a network password, check the label on
		your router or access point to confirm that you are using
		the correct password, or check with your network
		administrator or router/access point documentation.
		• If you are connecting to a smart device that generates
		an SSID, check the device documentation for the SSID
		and password you should use.
		• If your wireless connection suddenly disconnects, and
		another smart device was added to the network using a
		WPS push button method or your network was set up
		using a non-WPS push button method, try downloading
		and installing your product software again.

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