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User's Guide
NPD5928-02 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7
Descriptions Used in this Manual. . . . . . . . . . . . . . . 7
Operating System References. . . . . . . . . . . . . . . . . . 7
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety Instructions for Ink. . . . . . . . . . . . . . . . . . 9
Printer Advisories and Warnings. . . . . . . . . . . . . . . 9
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Advisories and Warnings for Using the Printer. . 10 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 11
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 12
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Buttons and Functions. . . . . . . . . . . . . . . . . . . . 14
Lights and Printer Status. . . . . . . . . . . . . . . . . . 14
Preparing the Printer
Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Available Paper and Capacities. . . . . . . . . . . . . . 17
Loading Paper in the Rear Paper Feed. . . . . . . . . 19
Loading Envelopes and Precautions. . . . . . . . . . 21
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 22
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 22
Placing Originals on the Scanner Glass. . . . . . . . . . 22
Placing Multiple Photos for Scanning at the
Same Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Saving Power - Windows. . . . . . . . . . . . . . . . . . 24
Saving Power - Mac OS. . . . . . . . . . . . . . . . . . . 25
Printing
Printing from the Printer Driver on Windows. . . . . 26
Accessing the Printer Driver. . . . . . . . . . . . . . . . 26 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .26 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .28 Printing Several Pages on One Sheet. . . . . . . . . . 29
Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 29 Printing a Reduced or Enlarged Document. . . . . 30 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 31 Printing with a Header and Footer. . . . . . . . . . . 37 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .38 Printing Multiple Files Together. . . . . . . . . . . . . 38 Printing Using the Color Universal Print
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 40 Printing to Emphasize T hin Lines. . . . . . . . . . . . 40 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 41 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 41 Menu Options for the Printer Driver. . . . . . . . . . 42
Printing from the Printer Driver on Mac OS. . . . . . 44
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .44 Printing Several Pages on One Sheet. . . . . . . . . . 46 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 46 Printing a Reduced or Enlarged Document. . . . . 47 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 48 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 48 Menu Options for the Printer Driver. . . . . . . . . . 48 Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . . 50
Copying
Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Making Multiple Copies. . . . . . . . . . . . . . . . . . . . . 51
Scanning
Scanning from the Control Panel. . . . . . . . . . . . . . 52
Scanning from a Computer. . . . . . . . . . . . . . . . . . .52
Scanning Using Epson Scan 2. . . . . . . . . . . . . . . 52
Refilling Ink
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 60
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . . 60
Ink Bottle Handling Precautions. . . . . . . . . . . . . . . 61
Ref illing the Ink Tanks. . . . . . . . . . . . . . . . . . . . . . 62
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . . 66
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User's Guide
Contents
Checking and Cleaning the Print Head -
Printer Buttons. . . . . . . . . . . . . . . . . . . . . . . . . 66
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Running Power Cleaning. . . . . . . . . . . . . . . . . . . . 68
Running Power Cleaning - Windows. . . . . . . . . . 68
Running Power Cleaning - Mac OS. . . . . . . . . . . 69
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 69
Aligning the Print Head - Windows. . . . . . . . . . .69
Aligning the Print Head - Mac OS. . . . . . . . . . . .69
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 70
Cleaning the Paper Path for Ink Smears. . . . . . . .70
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .70
Checking the Total Number of Pages Fed
T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . . 71
Checking the Total Number of Pages Fed
T hrough the Printer - Printer Buttons. . . . . . . . . 71 Checking the Total Number of Pages Fed
T hrough the Printer - Windows. . . . . . . . . . . . . 71 Checking the Total Number of Pages Fed
Through the Printer - Mac OS. . . . . . . . . . . . . . .71
Software Information
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . . 73
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Application for Laying Out Photos (Epson Easy Photo Print). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Application for Printing Web Pages (E-Web
Print)(for Windows Only). . . . . . . . . . . . . . . . . . . 75
Application for Scanning and Transferring
Images (Easy Photo Scan). . . . . . . . . . . . . . . . . . . .75
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Installing Applications. . . . . . . . . . . . . . . . . . . . . . 76
Updating Applications and Firmware. . . . . . . . . . . 77
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 77
Uninstalling Applications - Windows. . . . . . . . . 77
Uninstalling Applications - Mac OS. . . . . . . . . . 78
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 80
Lights and Printer Status. . . . . . . . . . . . . . . . . . 80
Checking the Printer Status - Windows. . . . . . . . 82
Checking the Printer Status - Mac OS. . . . . . . . . 82
Checking the Software Status. . . . . . . . . . . . . . . . . 82
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 83
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Paper Jam Error Is Not Cleared. . . . . . . . . . . . . .84
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .85
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . . 85 Several Sheets of Paper are Fed at a Time. . . . . . . 85 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . . 86
Power and Control Panel Problems. . . . . . . . . . . . . 86
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 86 Power Does Not Turn Of f. . . . . . . . . . . . . . . . . . 86 Power Turns Of f Automatically. . . . . . . . . . . . . . 86
Cannot Print from a Computer. . . . . . . . . . . . . . . .86
Checking the Connection (USB). . . . . . . . . . . . .86 Checking the Software and Data. . . . . . . . . . . . . 87 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . . .89 Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . .89
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 90
Printout is Scuf fed or Color is Missing. . . . . . . . .90 Banding or Unexpected Colors Appear. . . . . . . . 90 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . . 90 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . 91 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . 91 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . . 92 Printed Photos are Sticky. . . . . . . . . . . . . . . . . . 93 Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Cannot Print Without Margins. . . . . . . . . . . . . . 93 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . 94 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Printed Characters Are Incorrect or Garbled. . . . 94 T he Printed Image Is Inverted. . . . . . . . . . . . . . . 94 Mosaic-Like Patterns in the Prints. . . . . . . . . . . .95 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . . 95 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . . 95 Banding Appears on the Copied Image. . . . . . . . 95 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . . 95
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User's Guide
Contents
The Printout Problem Could Not be Cleared. . . . 95
Other Printing Problems. . . . . . . . . . . . . . . . . . . . 96
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . 96 Printing or Copying Slows Down
Dramatically During Continuous Operation. . . . 96
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . . 96
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 97
Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 97
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . . 97
T he Image Quality Is Rough. . . . . . . . . . . . . . . . 98 Offset Appears in the Background of Images. . . . 98 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . 98 Moiré Patterns (Web-Like Shadows) Appear. . . . 99 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . . 99 Cannot Preview in T humbnail. . . . . . . . . . . . . . 99 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .100 Cannot Solve Problems in the Scanned Image. . 100
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 101
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 101 Scanning Slows Down Dramatically During Continuous Scanning. . . . . . . . . . . . . . . . . . . . 101 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 101
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Operation Sounds Are Loud. . . . . . . . . . . . . . . 102 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 102 Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 103
Printer Specifications. . . . . . . . . . . . . . . . . . . . 103 Scanner Specifications. . . . . . . . . . . . . . . . . . . 104 Interface Specif ications. . . . . . . . . . . . . . . . . . . 104 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Electrical Specifications. . . . . . . . . . . . . . . . . . 105 Environmental Specifications. . . . . . . . . . . . . . 106 System Requirements. . . . . . . . . . . . . . . . . . . . 106
Regulatory Information. . . . . . . . . . . . . . . . . . . . 107
Standards and Approvals for European Model. . 107 Restrictions on Copying. . . . . . . . . . . . . . . . . . 107
Transporting and Storing the Printer. . . . . . . . . . . 107
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 111
Technical Support Web Site. . . . . . . . . . . . . . . .111
Contacting Epson Support. . . . . . . . . . . . . . . . 112
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User's Guide
About This Manual
About This Manual
Introduction to the Manuals
The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, and so on.
Quick Guide (paper manual)
Provides you with instructions to ensure the safe use of this printer, and basic information on using the printer, solving problems, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 76
Using the Manual to Search for Information
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
5
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
6
User's Guide
About This Manual
Marks and Symbols
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
Microsoft® Windows Server®2008 R2 operating system
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User's Guide
About This Manual
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
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User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Safety Instructions for Ink
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
9
User's Guide
Important Instructions
Advisories and Warnings for Setting Up the Printer
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the document cover.
Do not press too hard on the scanner glass when placing the originals.
If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
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User's Guide
Important Instructions
Advisories and Warnings for Transporting or Storing the Printer
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
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User's Guide
Printer Basics
Printer Basics
Part Names and Functions
A |
Rear paper feed |
Loads paper. |
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Paper support |
Supports loaded paper. |
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C |
Edge guides |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
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D |
Feeder guard |
Prevents foreign substance from entering the printer. |
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Usually keep this guard closed. |
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E |
Output tray |
Holds the ejected paper. |
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Document cover |
Blocks external light while scanning. |
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Scanner glass |
Place the originals. |
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Control panel |
Allows you to operate the printer and indicates the printer's status. |
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User's Guide
Printer Basics
A |
Front cover |
Open when removing jammed paper inside the printer. |
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B |
Ink reservoir tank (Ink tank) |
Supplies ink to the print head. |
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Ink tank unit |
Contains the ink tanks. |
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Ink tank cover |
Open to refill the ink tank. |
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E |
Print head |
Ink is ejected from the print head nozzles underneath. |
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AC inlet |
Connects the power cord. |
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USB port |
Connects a USB cable to connect with a computer. |
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13
User's Guide
Printer Basics
Control Panel
Buttons and Functions
A |
Turns the printer on or off. |
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Unplug the power cord after checking that the power light is off. |
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B |
Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press |
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Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this |
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button within one second intervals. |
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D |
Stops the current operation. |
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Hold this button down for five seconds until the P button flashes to run print head cleaning. |
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Functions of Button Combinations
Additional functions are available with different combinations of buttons.
+ |
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Scan to Computer |
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computer and scan as a PDF file. |
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Copy in Draft Mode |
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Print Nozzle Check Pattern |
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Turn the printer on while holding down the y button to print the nozzle check pattern.
Lights and Printer Status
When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
: On
14
User's Guide
Printer Basics
: Flashing
Light |
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Solutions |
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Initial ink charging may not be complete. |
See the Start Here poster to complete initial ink |
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charging. |
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Load paper and press the |
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has been fed at a time. |
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A paper jam has occurred. |
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paper and turning the power off and on again, paper |
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may remain inside the printer. Load A4 size paper in |
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the rear paper feed, and then press the |
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in the portrait direction. |
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If the error cannot be cleared, contact Epson support. |
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When the power is on or flashing |
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After clearing the error by pressing the |
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The printer was not turned off correctly.* |
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button, we recommend performing a nozzle |
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Because the printer was turned off while |
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check. Cancel any pending print jobs. |
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operating, the nozzles may have dried |
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and clogged. |
To turn off the printer, make sure you press the P |
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* The power was turned off with a power |
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strip or breaker, the plug was pulled out of |
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the outlet, or an electrical failure occurred. |
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When the power is off |
Follow the steps below to try to update the firmware |
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The printer has started in recovery mode |
again. |
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because the firmware update failed. |
1. Connect the computer and the printer with a USB |
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cable. |
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2. Visit your local Epson website for further |
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instructions. |
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15
User's Guide
Printer Basics
|
Light |
Situation |
Solutions |
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When the B light and the b light flash |
The ink pads need to be replaced. |
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simultaneously |
Contact Epson or an authorised Epson service |
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An ink pad is nearing or at the end of its |
provider to replace the ink pad *1. It is not a user- |
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service life. |
serviceable part. |
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When a message saying that you can continue |
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printing is displayed on the computer, press the |
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or |
button to continue printing. The lights |
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stop flashing for the time being, however, they will |
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continue to flash at regular intervals until the ink pad |
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is replaced. |
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When the B light and the b light flash |
The borderless printing ink pad need to be replaced. |
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alternately |
Contact Epson or an authorised Epson service |
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A borderless printing ink pad is nearing or at |
provider to replace the ink pad *1. It is not a user- |
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the end of its service life. |
serviceable part. |
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When a message saying that you can continue |
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printing is displayed on the computer, press the |
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or |
button to continue printing. The lights |
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stop flashing for the time being, however, they will |
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continue to flash at regular intervals until the ink pad |
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is replaced. |
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Borderless printing is not available, but printing with |
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a border is available. |
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A printer error has occurred. |
Open the front cover and remove any paper inside |
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the printer. Turn the power off and on again. |
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If the error continues to occur after turning the power |
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off and on again, contact Epson support. |
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*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Related Information
&“Removing Jammed Paper” on page 83
&“Contacting Epson Support” on page 112
&“Installing Applications” on page 76
16
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
Paper suitable for printing documents
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Media Name |
Size |
Loading Capacity (Sheets) |
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* |
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Epson Bright White Ink Jet Paper |
A4 |
Up to the line indicated by the |
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triangle symbol on the edge guide. |
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* |
Borderless Printing |
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Paper suitable for printing photos |
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Media Name |
Size |
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Loading Capacity |
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*1 |
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(Sheets) |
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Epson Ultra Glossy Photo Paper |
A4, 13×18 cm (5×7 in.) |
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20*2 |
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10×15 cm (4×6 in.) |
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Epson Premium Glossy Photo Paper |
A4, 13×18 cm (5×7 in.) |
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20*2 |
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16:9 wide size (102×181 mm), 10×15 cm |
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(4×6 in.) |
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Epson Premium Semigloss Photo Paper |
A4 |
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20*2 |
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10×15 cm (4×6 in.) |
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Epson Photo Paper Glossy |
A4, 13×18 cm (5×7 in.) |
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20*2 |
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10×15 cm (4×6 in.) |
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Epson Matte Paper-Heavyweight |
A4 |
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Epson Photo Quality Ink Jet Paper |
A4 |
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Epson Double-Sided Matte Paper |
A4 |
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17
User's Guide
Preparing the Printer
*1 Borderless Printing
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Commercially Available Paper
Plain papers
Media Name |
Size |
Loading Capacity (Sheets) |
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*1 |
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Plain paper |
Letter, A4, B5, 16K (195×270 mm ), |
Up to the line indicated by the triangle |
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Copy paper |
A5, A6, B6 |
symbol on the edge guide.*2 |
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Legal, 8.5×13 in., Indian-Legal |
1 |
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User Defined (mm) |
1 |
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54×86 to 215.9×1200 |
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*1 Borderless Printing
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Envelopes
Media Name |
Size |
Loading Capacity |
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* |
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(Envelopes) |
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Envelope |
Envelope #10, Envelope DL, Envelope C6 |
10 |
- |
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*Borderless Printing
Paper Handling Precautions
Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
18
User's Guide
Preparing the Printer
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.
Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
Related Information
& “Printer Specifications” on page 103
Loading Paper in the Rear Paper Feed
1.Open the feeder guard and pull out the paper support.
2.Slide the edge guides.
19
User's Guide
Preparing the Printer
3.Load paper at the center of the paper support with the printable side facing up.
cImportant:
Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide.
Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
Pre-punched paper
Note:
Load a single sheet of defined size plain paper with binding holes at the left or right.
Adjust the print position of your file to avoid printing over the holes.
4.Slide the edge guides to the edges of the paper, and then close the feeder guard.
cImportant:
Do not place objects on the feeder guard. Doing so may prevent paper from feeding.
20
User's Guide
Preparing the Printer
5.Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
Related Information
&“Paper Handling Precautions” on page 18
&“Available Paper and Capacities” on page 17
&“Loading Envelopes and Precautions” on page 21
&“Loading Long Papers” on page 22
Loading Envelopes and Precautions
Loading envelopes short edge first at the center with the flap facing down, and slide the edge guides to the edges of the envelopes.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.
Do not use envelopes with adhesive surfaces on the flaps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
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User's Guide
Preparing the Printer
Related Information
&“Available Paper and Capacities” on page 17
&“Loading Paper in the Rear Paper Feed” on page 19
Loading Long Papers
When loading paper longer than legal size, store the paper support, and then flatten the leading edge of the paper.
Related Information
&“Available Paper and Capacities” on page 17
&“Loading Paper in the Rear Paper Feed” on page 19
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name |
Media Type |
|
|
Epson Bright White Ink Jet Paper |
Plain paper |
|
|
Epson Ultra Glossy Photo Paper |
Epson Ultra Glossy |
|
|
Epson Premium Glossy Photo Paper |
Epson Premium Glossy |
|
|
Epson Premium Semigloss Photo Paper |
Epson Premium Semigloss |
|
|
Epson Photo Paper Glossy |
Photo Paper Glossy |
|
|
Epson Matte Paper-Heavyweight |
Epson Matte |
Epson Double-Sided Matte Paper |
|
|
|
Epson Photo Quality Ink Jet Paper |
Epson Photo Quality Ink Jet |
|
|
Placing Originals on the Scanner Glass
cImportant:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
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User's Guide
Preparing the Printer
1.Open the document cover.
2.Remove any dust or stains on the scanner glass.
3.Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned.
4.Close the cover gently.
cImportant:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5.Remove the originals after scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
Placing Multiple Photos for Scanning at the Same Time
You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other. The photos should be larger than 15×15 mm.
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User's Guide
Preparing the Printer
Note:
Enable the Thumbnail check box at the top of the preview window.
Saving Power
The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it off automatically if it is not connected for 30 minutes.
Saving Power - Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
3.Do one of the following.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click
Send.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period in the Power Off If Inactive or Power Off If Disconnected setting, and then click Send.
Note:
Your product may have the Power Off Timer feature or Power Off If Disconnected and Power Off If Disconnected features depending on the location of purchase.
4.Click OK.
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User's Guide
Preparing the Printer
Saving Power - Mac OS
1.Select System Preferences from the 
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer Settings.
4.Do one of the following.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click
Apply.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To make the printer turn off automatically, select the time period in the Power Off If Inactive or Power Off If Disconnected setting, and then click Apply.
Note:
Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected features depending on the location of purchase.
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User's Guide
Printing
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
Accessing the printer driver from the control panel
Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may differ depending on the application. See the application's help for details.
1.Open the file you want to print.
Load paper in the printer if it has not already been loaded.
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User's Guide
Printing
2.Select Print or Page Setup from the File menu.
3.Select your printer.
4.Select Preferences or Properties to access the printer driver window.
5.Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
When you select Print Preview, you can see a preview of your document before printing.
6.Click OK to close the printer driver window.
7.Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 17
&“Loading Paper in the Rear Paper Feed” on page 19
&“Main Tab” on page 42
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User's Guide
Printing
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout.
Note:
This feature is not available for borderless printing.
Flip the paper over to print on the other side when the printer has finished printing the first side.
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 17
Print Settings
2-sided printing is available when EPSON Status Monitor 3is enabled.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
1.On the printer driver's Main tab, select an option from 2-Sided Printing.
2.Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
3.Click Print.
When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.
Related Information
&“Printing Basics” on page 26
&“Main Tab” on page 42
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User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
This feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 26
&“Main Tab” on page 42
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
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User's Guide
Printing
Related Information
&“Printing Basics” on page 26
&“Main Tab” on page 42
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Note:
This feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 26
&“More Options Tab” on page 43
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