User's Guide
Printing
Maintaining the Printer
Solving Problems
NPD6460-00 EN
Guide to This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .6 Searching for Information. . . . . . . . . . . . . . . . . . . . 6 Printing Only the Pages You Need. . . . . . . . . . . . . . 7 About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . 7 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 7 Notes on Screenshots and Illustrations. . . . . . . . . 8 Operating System References. . . . . . . . . . . . . . . . 8 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety Instructions for Ink. . . . . . . . . . . . . . . . . 12
Printer Advisories and Warnings. . . . . . . . . . . . . . 12
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Advisories and Warnings for Using the Printer. . 13 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . .13 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 13
Protecting Your Personal Information. . . . . . . . . . . 14
Part Names and Functions
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Guide to the Control Panel
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Home Screen Conf iguration. . . . . . . . . . . . . . . . . . 21 Guide to the Network Icon. . . . . . . . . . . . . . . . . 22 Menu Screen Configuration. . . . . . . . . . . . . . . . . . 22 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . 23
Loading Paper
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 26
Paper Size and Type Settings. . . . . . . . . . . . . . . . . .26
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 27
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading Pre-punched Paper. . . . . . . . . . . . . . . . 28
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 29
Printing
Printing Documents. . . . . . . . . . . . . . . . . . . . . . . .31
Printing from a Computer - Windows. . . . . . . . . 31 Printing from a Computer - Mac OS. . . . . . . . . . 55 Printing Documents from Smart Devices (iOS). . 63 Printing Documents from Smart Devices (Android). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . 66
Printing on Envelopes from a Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing on Envelopes from a Computer
(Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . 67
Printing Web Pages from a Computer. . . . . . . . . 67 Printing Web Pages from Smart Devices. . . . . . . 67
Printing Using a Cloud Service. . . . . . . . . . . . . . . . 68
Registering to Epson Connect Service from
the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . 68
Maintaining the Printer
Checking the Status of Consumables. . . . . . . . . . . . 71
Improving Print Quality. . . . . . . . . . . . . . . . . . . . . 71
Adjusting the Print Quality. . . . . . . . . . . . . . . . .71 Checking and Cleaning the Print Head. . . . . . . . 72 Running Power Cleaning. . . . . . . . . . . . . . . . . . 74 Preventing nozzle clogging. . . . . . . . . . . . . . . . . 75 Aligning the Print Head. . . . . . . . . . . . . . . . . . . 75 Cleaning the Paper Path for Ink Smears. . . . . . . .76
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . .76
Cleaning Spilled ink. . . . . . . . . . . . . . . . . . . . . . . . 77
Checking the Total Number of Pages Fed
T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . . 77
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Saving Power (Control Panel). . . . . . . . . . . . . . . 78
Installing or Uninstalling Applications Separately. . 78
Installing the Applications Separately. . . . . . . . . 78
Adding the Printer (for Mac OS Only). . . . . . . . .81
Uninstalling Applications. . . . . . . . . . . . . . . . . . 81
Updating Applications and Firmware. . . . . . . . . 83
Transporting and Storing the Printer. . . . . . . . . . . .85
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Solving Problems
T he Printer Does Not Work as Expected. . . . . . . . . 92
The Printer Does Not Turn On or Off. . . . . . . . . 92 Power Turns Off Automatically. . . . . . . . . . . . . . 92 Paper Does Not Feed Properly. . . . . . . . . . . . . . 92 Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Cannot Operate the Printer as Expected. . . . . . 113
A Message is Displayed on the LCD Screen. . . . . . 115
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 116
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 117
It is Time to Ref ill the Ink. . . . . . . . . . . . . . . . . . . 117
Ink Bottle Handling Precautions. . . . . . . . . . . . 117 Ref illing the Ink Tank. . . . . . . . . . . . . . . . . . . . 118
It is Time to Replace the Maintenance Box. . . . . . .122
Maintenance Box Handling Precautions. . . . . . 122
Replacing a Maintenance Box. . . . . . . . . . . . . . 122
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . . .123
Color Missing, Banding, or Unexpected
Colors Appear in Printout. . . . . . . . . . . . . . . . .123 Colored Banding Appears at Intervals of Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .124 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .125 Striped Patterns Appear. . . . . . . . . . . . . . . . . . 125 Printout Comes Out as a Blank Sheet. . . . . . . . 126 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 127 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 128 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Cannot Print Without Margins. . . . . . . . . . . . . 129 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .130 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 130 Printed Characters Are Incorrect or Garbled. . . 131 T he Printed Image Is Inverted. . . . . . . . . . . . . . 131 Mosaic-Like Patterns in the Prints. . . . . . . . . . .132
Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 132
Cannot Solve Printing Problems. . . . . . . . . . . . 132
Adding or Replacing the Computer or Devices
Connecting to a Printer that has been
Connected to the Network. . . . . . . . . . . . . . . . . . 135
Using a Network Printer from a Second
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Using a Network Printer from a Smart Device. . 136
Re-setting the Network Connection. . . . . . . . . . . 136
When Replacing the Wireless Router. . . . . . . . .137 When Changing the Computer. . . . . . . . . . . . . 138 Changing the Connection Method to the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Making Wi-Fi Settings from the Control Panel. .140
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 143
About Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . 144 Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . 144 Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . 149 Disconnecting Wi-Fi Direct (Simple AP) Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID. . . . . . . . . . . . . . . . . 152
Checking the Network Connection Status. . . . . . . 153
Checking the Network Connection Status
from the Control Panel. . . . . . . . . . . . . . . . . . . 154 Printing a Network Connection Report. . . . . . . 154 Printing a Network Status Sheet. . . . . . . . . . . . 160 Checking the Network of the Computer
(Windows only). . . . . . . . . . . . . . . . . . . . . . . . 161
Product Information
Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 163
Available Paper and Capacities. . . . . . . . . . . . . 163
Unavailable Paper Types. . . . . . . . . . . . . . . . . . 168
Consumable Products Information. . . . . . . . . . . . 168
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . 168
Maintenance Box Code. . . . . . . . . . . . . . . . . . .169
Software Information. . . . . . . . . . . . . . . . . . . . . . 169
Sof tware for Printing. . . . . . . . . . . . . . . . . . . . 169 Sof tware for Package Creation. . . . . . . . . . . . . .173 Software for Making Settings or Managing
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Sof tware for Updating. . . . . . . . . . . . . . . . . . . 175
Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 176
General Settings. . . . . . . . . . . . . . . . . . . . . . . . 176
Print Counter. . . . . . . . . . . . . . . . . . . . . . . . . .182
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 183
Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Printer Status/Print. . . . . . . . . . . . . . . . . . . . . 184
Product Specif ications. . . . . . . . . . . . . . . . . . . . . 185
Printer Specifications. . . . . . . . . . . . . . . . . . . . 185 Using Port for the Printer. . . . . . . . . . . . . . . . . 186 Interface Specif ications. . . . . . . . . . . . . . . . . . . 187 Network Specif ications. . . . . . . . . . . . . . . . . . . 187
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Supported T hird Party Services. . . . . . . . . . . . . 190 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Electrical Specif ications. . . . . . . . . . . . . . . . . . 190 Environmental Specif ications. . . . . . . . . . . . . . 191 Installation Location and Space. . . . . . . . . . . . .192 System Requirements. . . . . . . . . . . . . . . . . . . . 192
Regulatory Information. . . . . . . . . . . . . . . . . . . . 193
Standards and Approvals. . . . . . . . . . . . . . . . . 193 Restrictions on Copying. . . . . . . . . . . . . . . . . . 193
Administrator Information
Connecting the Printer to the Network. . . . . . . . . 196
Before Making Network Connection. . . . . . . . . 196 Connecting to the Network from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Settings to Use the Printer. . . . . . . . . . . . . . . . . . .200
Using the Print Functions. . . . . . . . . . . . . . . . . 200 Setting Up AirPrint. . . . . . . . . . . . . . . . . . . . . 206 Conf iguring a Mail Server. . . . . . . . . . . . . . . . .207 Making Basic Operation Settings for the Printer 211 Problems when Making Settings. . . . . . . . . . . . 213
Managing the Printer. . . . . . . . . . . . . . . . . . . . . . 214
Introduction of Product Security Features. . . . . 214
Administrator Settings. . . . . . . . . . . . . . . . . . . 215
Restricting Available Features. . . . . . . . . . . . . . 220
Disabling the External Interface. . . . . . . . . . . . 221
Monitoring a Remote Printer. . . . . . . . . . . . . . 222
Backing Up the Settings. . . . . . . . . . . . . . . . . . 224
Advanced Security Settings. . . . . . . . . . . . . . . . . .225
Security Settings and Prevention of Danger. . . . 225 Controlling Using Protocols. . . . . . . . . . . . . . . 227 Using a Digital Certif icate. . . . . . . . . . . . . . . . .231 SSL/TLS Communication with the Printer. . . . .236 Encrypted Communication Using IPsec/IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Connecting the Printer to an IEEE802.1X
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Solving Problems for Advanced Security. . . . . . 251
Where to Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . .259
Contacting Epson Support. . . . . . . . . . . . . . . . . . 259
Before Contacting Epson. . . . . . . . . . . . . . . . . 259 Help for Users in Europe. . . . . . . . . . . . . . . . . .259
4
Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Guide to This Manual > Searching for Information
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer and installing the software.
User's Guide (digital manual)
This manual. This manual is available as PDF and Web manuals. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
To view the Web manual, visit the following website, enter the product name, and then go to Support. http://epson.sn
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. This section explains how to use a PDF manual that has been opened in Adobe Acrobat Reader DC on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt. and then press ←.
6
Guide to This Manual > About This Manual > Marks and Symbols
Mac OS: Hold down the command key, and then press ←.
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual.
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
7
Guide to This Manual > About This Manual > Operating System References
Related Information
& Links to related sections.
Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
You can read the QR code using dedicated app.
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2019 operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
Microsoft® Windows Server®2008 R2 operating system
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later.
8
Guide to This Manual > Copyright
EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
Microsoft®, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microsoft Corporation.
Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
Chrome, Google Play, and Android are trademarks of Google LLC.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
Mopria® and the Mopria® Logo are registered and/or unregistered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
© 2020 Seiko Epson Corporation
The contents of this manual and the specifications of this product are subject to change without notice.
9
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Instructions > Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two people should assume the correct positions as shown below.
11
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
Keep ink bottles and maintenance box out of the reach of children. Do not allow children to drink from the ink bottles.
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the printer cover.
Leave enough space in front of the printer for the paper to be fully ejected.
12
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Transporting or Stori…
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Related Information
& “Installation Location and Space” on page 192
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand if not instructed to do so; otherwise, you may damage the printer.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the transportation lock is set to the locked (Transport) position and that the print head is in the home (far right) position.
13
Important Instructions > Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > All Settings
14
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Part Names and Functions > Front
A |
Paper support |
Supports loaded paper. |
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B |
Edge guide |
Feeds the paper straight into the printer. Slide to the edges of the |
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paper. |
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C |
Paper tray |
Loads all paper types supported by the printer. |
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D |
Output tray |
Holds the ejected paper. When you start printing, this tray is ejected |
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to fit the paper size automatically. To store the tray, push it manually |
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or select |
on the control panel. |
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E |
Edge guide |
Feeds the paper straight into the printer. Slide to the edges of the |
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paper. |
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F |
Paper cassette |
Loads paper. |
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G |
Paper cassette cover |
Prevents foreign substance from entering the paper cassette. This |
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cover can be attached to paper cassette 1 and 2. Attach it to cover the |
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paper cassette that is extended to load paper larger than A4-size. |
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When you load paper without extending the paper cassette, you can |
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attach the cover to any of the cassettes. |
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A |
Ink tank cap |
Open to refill the ink tank. |
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16
Part Names and Functions > Inside
B |
Ink tank |
Supplies ink to the print head. |
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C |
Ink tank cover |
Open to refill the ink tank. |
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D |
Control panel |
Allows you to make settings and perform operations on the printer. |
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Also displays the printer’s status. |
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E |
Paper cassette1 |
Loads paper. |
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F |
Paper cassette2 |
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A |
Maintenance box cover |
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Open when replacing the maintenance box. The maintenance box is |
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a container that collects a very small amount of surplus ink during |
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cleaning or printing. |
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B |
Printer cover |
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Open when removing jammed paper inside the printer. |
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Keep this cover closed while the printer is not in use to prevent |
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foreign substances from entering the printer. |
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C |
Print head |
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Ink is ejected from the print head nozzles underneath. |
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D |
Transportation lock |
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Stops ink supply. Set to the locked (Transport) position when |
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transporting the printer. |
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E |
Inner cover |
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Open to remove jammed paper. |
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17
Part Names and Functions > Rear
A |
Rear cover |
Remove when removing jammed paper. |
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B |
AC inlet |
Connects the power cord. |
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C |
USB port |
Connects a USB cable to connect with a computer. |
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D |
LAN port |
Connects a LAN cable. |
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18
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Home Screen Conf iguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Guide to the Control Panel > Control Panel
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A |
Turns the printer on or off. |
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Unplug the power cord when the power light is off. |
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B |
Displays the home screen. |
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C |
Displays menus and messages. |
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D |
Flashes or turns on when an error occurs. |
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E |
Flashes when the printer is processing data. |
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It turns on when there are queued jobs. |
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F |
Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source. |
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G |
Returns to the previous screen. |
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H |
Move the focus using the l u r d buttons to select the items, and then press the OK button to confirm your |
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selection or run the selected feature. |
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I |
Applies to a variety of functions depending on the situation. |
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J |
Stops the current operation. |
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20
Guide to the Control Panel > Home Screen Configuration
A |
Displays the Remaining capacity of Maintenance box screen. |
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You can check the approximate service life of the maintenance box. |
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B |
Displays the network connection status. See the following for more details. |
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“Guide to the Network Icon” on page 22 |
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C |
Indicates that Quiet Mode is set for the printer. When this feature is enabled, the noise made by |
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printer operations is reduced, but print speed may slow down. However, noises may not be |
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reduced depending on the selected paper type and print quality. Select to change the setting. |
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You can also make this setting from the Settings menu. |
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Settings > General Settings > Printer Settings > Quiet Mode |
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D |
Displays the Help screen. You can view the operating instructions or the solutions to problems. |
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EDisplays each menu.
Confidential Job
Allows you to print a password protected job sent from the printer driver.
Maintenance
Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing a nozzle check pattern and performing head cleaning, and improving blurring or banding in your printouts by aligning the print head. You can also make this settings from the Settings menu.
Settings > Maintenance
Settings
Allows you to make settings related to maintenance, printer settings, and operations.
Wi-Fi
Displays menus that allow you to set up the printer for use on a wireless network. You can also make this setting from the Settings menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
21
Guide to the Control Panel > Menu Screen Configuration
F |
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Scrolls the screen to the right. |
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The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
A |
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When |
is displayed, you can view additional information by selecting the icon. |
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If any problems occur, |
is displayed on the item. Select the icon to check how to solve the problem. |
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B |
Available buttons are displayed. |
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22
Guide to the Control Panel > Viewing Animations
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
A |
Indicates the character count. |
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B |
Moves the cursor to the input position. |
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C |
Switches between upper case and lower case. |
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D |
Switches the character type. |
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ABC: Alphabet |
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123#: Numbers and symbols |
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E |
Enters frequently used email domain addresses or URLs by simply selecting the item. |
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F |
Enters a space. |
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G |
Enters character. |
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H |
Deletes a character to the left. Deletes a character to the right when the cursor is at the start of the line and there are |
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no characters to the left. |
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You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
Select: Displays the help screen. Select How To and select the items that you want to view.
23
Guide to the Control Panel > Viewing Animations
Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
24
Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading Paper > Paper Size and Type Settings
Read the instruction sheets supplied with the paper.
To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of preprinted paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.
Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
Related Information
& “Unavailable Paper Types” on page 168
If you register the paper size and type on the screen displayed when you insert the paper cassette, the printer informs you when the registered information and print settings differ. This prevents you from wasting paper and
26
Loading Paper > Loading Paper
ink by making sure you are not printing on the wrong paper size or printing in the wrong color due to using settings that do not match the paper type.
If displayed paper size and type differ from the loaded paper, select the item to change. If the settings match the loaded paper, close the screen.
Note:
You can also display the paper size and paper type settings screen by pressing the button on the control panel.
To obtain optimum printing results, select the paper type that suits the paper.
Media Name |
Media Type |
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Control Panel |
Printer Driver |
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Epson Business Paper |
Plain paper |
Plain paper |
Epson Bright White Ink Jet Paper |
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Epson Bright White Paper |
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Epson Ultra Glossy Photo Paper |
Ultra Glossy |
Epson Ultra Glossy |
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Epson Premium Glossy Photo Paper |
Prem. Glossy |
Epson Premium Glossy |
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Epson Premium Semigloss Photo |
Prem. Semigloss |
Epson Premium Semigloss |
Paper |
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Epson Photo Paper Glossy |
Glossy |
Photo Paper Glossy |
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Epson Matte Paper-Heavyweight |
Matte |
Epson Matte |
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Epson Photo Quality Ink Jet Paper |
Photo Quality Ink Jet |
Epson Photo Quality Ink Jet |
Epson Double-sided Photo Quality Ink |
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Jet Paper |
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You can load paper or envelopes by referring to the animations displayed on the printer's LCD screen.
27
Loading Paper > Loading Paper > Loading Pre-punched Paper
Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen.
Load a single sheet of pre-punched paper in the paper tray.
Paper size: A3, B4, A4, B5, A5, A6, Letter, Legal
Adjust the print position of your file to avoid printing over the holes.
Automatic 2-sided printing is not available for pre-punched paper.
28
Loading Paper > Loading Paper > Loading Long Papers
Paper tray
Load long paper in the paper tray by allowing the leading edge of the paper to roll over. Select User-Defined as the paper size setting.
Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems.
Long paper cannot be held in the output tray. Prepare a box and so on to make sure that paper does not fall on the floor.
Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
Paper cassette
Extend the paper cassette to load long paper. Select User-Defined as the paper size setting.
Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems.
Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
29
Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printing Using a Cloud Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68