D-Link DIR-868L Service Manual

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Version 2.01 | 08/14/2014

User Manual

Wireless AC1750 Dual Band Gigabit Cloud Router

DIR-868L

Preface

D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.

Manual Revisions

Revision	Date	Description
2.01	August 14, 2014	• Initial release for B1 revision

Trademarks

D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.

Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc.

Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.

The purpose of this product is to create a constant network connection for your devices. As such, it does not have a standby mode or use a power management mode. If you wish to power down this product, please simply unplug it from the power outlet.

Power Usage

This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby mode within 1 minute of no packets being transmitted. It can also be turned off through a power switch to save energy when it is not needed.

Network Standby: 7.21 watts Switched Off: 0.15 watts

D-Link DIR-868L User Manual

Table of Contents

Preface..................................................................................	i
Manual Revisions...........................................................................	i
Trademarks.......................................................................................	i
Power Usage....................................................................................	i
Product Overview..............................................................	1
Package Contents.........................................................................	1
System Requirements..................................................................	2
Introduction....................................................................................	3
Features............................................................................................	4
Hardware Overview......................................................................	5
Connections............................................................................	5
LEDs............................................................................................	6
Installation..........................................................................	7
Before you Begin...........................................................................	7
Wireless Installation Considerations......................................	8
Hardware Installation..................................................................	9
Getting Started.................................................................	11
Setup Wizard.................................................................................	12
QRS Mobile App...........................................................................	17
mydlink™ SharePort...................................................................	22
Main Menu.............................................................................	27
Documents............................................................................	28
Pictures....................................................................................	30
Videos......................................................................................	32
Music........................................................................................	34

Folders.....................................................................................	37
Favorites..................................................................................	40
Using the mydlink™ SharePort app for Android™...........	41
Main Menu.............................................................................	46
Documents............................................................................	47
Pictures....................................................................................	49
Videos......................................................................................	51
Music........................................................................................	53
Folders.....................................................................................	56
Favorites..................................................................................	60
Using SharePort Web Access...................................................	61
Music........................................................................................	63
Pictures....................................................................................	64
Videos......................................................................................	65
Documents............................................................................	66
Configuration...................................................................	67
Home...............................................................................................	68
Internet...................................................................................	68
DIR-868L.................................................................................	69
Connected Clients...............................................................	70
USB Device.............................................................................	71
Settings...........................................................................................	72
Wizard......................................................................................	72
Internet...................................................................................	72
Wireless...................................................................................	96
Network..................................................................................	99

D-Link DIR-868L User Manual

Table of Contents

SharePort.............................................................................	101
mydlink................................................................................	103
Advanced....................................................................................	104
QoS Engine.........................................................................	104
Firewall.................................................................................	105
Port Forwarding................................................................	108
Website Filter.....................................................................	110
Static Routes......................................................................	111
Dynamic DNS.....................................................................	113
Management.............................................................................	115
Time & Schedule...............................................................	115
System Log.........................................................................	117
Admin...................................................................................	118
Upgrade...............................................................................	120
Statistics...............................................................................	121
Connect a Wireless Client to your Router.....................	122
WPS Button................................................................................	122
Windows® 8................................................................................	123
WPA/WPA2..........................................................................	123
Windows® 7................................................................................	125
WPA/WPA2..........................................................................	125
WPS.......................................................................................	128
Windows Vista®.........................................................................	132
WPA/WPA2..........................................................................	133
Windows® XP.............................................................................	135
WPA/WPA2..........................................................................	136
Troubleshooting.............................................................	138

Wireless Basics................................................................	142
What is Wireless?......................................................................	143
Tips................................................................................................	145
Wireless Modes.........................................................................	146
Networking Basics..........................................................	147
Check your IP address.............................................................	147
Statically Assign an IP address.............................................	148
Wireless Security..........................................................	149
What is WPA?.................................................................	149
Technical Specifications.................................................	150

D-Link DIR-868L User Manual

iii

Section 1 - Product Overview

ProductPackageOverviewContents

DIR-868L	Quick Installation Guide

Ethernet Cable

D-Link Cloud Service Mobile Apps Guide

Power Adapter

CD-ROM

Wi-Fi Configuration Note	Wi-Fi Configuration Card

If any of the above items are missing, please contact your reseller.

Note: Using a power supply with a different voltage rating than the one included with the DIR-868L will cause damage and void the warranty for this product.

D-Link DIR-868L User Manual

Section 1 - Product Overview

System Requirements

Network Requirements	• An Ethernet-based cable or DSL modem
Network Requirements	• IEEE 802.11ac/n/g/b/a wireless clients
	• 10/100/1000 Mbps Ethernet

	Computer with the following:
	•Windows®, Macintosh, or Linux-based operating system
	• An installed Ethernet adapter
Web-based Configuration	Browser Requirements:
Web-based Configuration	• Internet Explorer 7 or higher
Utility Requirements	• Firefox 12 or higher
	• Safari 4 or higher
	• Chrome 20 or higher
	Windows® Users: Make sure you have the latest version of Java
	installed. Visit www.java.com to download the latest version.

	• iPhone/iPad/iPod touch (iOS 4.3 or higher)
	• Android device (2.3.3 or higher)
	• Computer with the following browser requirements:
mydlink Requirements	• Internet Explorer 7 or higher
mydlink Requirements	• Firefox 12 or higher
	• Safari 5 or higher
	• Chrome 20 or higher
	iPhone, iPad, and iPod touch are registered trademarks of Apple Inc. Android is a trademark of Google, Inc.

D-Link DIR-868L User Manual

Section 1 - Product Overview

Introduction

TheD-LinkDIR-868LWirelessAC1750DualBandGigabitCloudRoutercomesequippedwithfourGigabitportstoprovidespeeds up to 10x faster than standard 10/100 ports. It also uses 802.11ac technology with multiple intelligent antennas to maximize the speed and range of your wireless signal to significantly outperform 802.11n devices. With the addition of intelligent Quality of Service (QoS), data streams are separated which helps organize and prioritize your network traffic so your video streaming, gaming, and VoIP calls run smoother over both your wired and wireless network.

The DIR-868L supports a host of cloud features including QRS Mobile which allows you to setup and configure the router using a mobile app. Using this app, you can set up your router right from your sofa; no PC required.

TheWireless AC1750 Dual Band Gigabit Cloud Router is also mydlink-enabled, which gives you access to your home network no matter where you go. Now you can monitor and manage your home network right from your laptop, iPhone®, iPad®, or Android™ device. Routers with mydlink enabled can be configured to send an email to keep you informed anywhere, anytime when new devices are connecting to your network or unwanted access is detected. Parents can monitor in real-time websites that are being visited with recent browser history displayed on the mydlink™ Lite app.

mydlink™SharePorttechnologyletsyoutakeadvantageoftheUSB3.0portfoundonthebackofyourDIR-868L.PluginaUSB storage drive and you can use the mydlink™ SharePort app for iPhone, iPod, and iPod touch, and Android to access files, stream videos, view photos, or listen to music on your laptop or mobile devices. Plug in a printer and you can use the SharePort Plus app to share that printer with all of your devices.

The DIR-868L Wireless AC1750 Dual Band Gigabit Cloud Router provides incredible speeds, smart antenna technology, fast ports, cloud features, terrific security features and easy installation options; all in an innovative case design.

D-Link DIR-868L User Manual

Section 1 - Product Overview

Features

•Faster Wireless Networking - The DIR-868L can provide up to a full 1750 Mbps* wireless connection with concurrent 802.11ac and 802.11n wireless clients . It also operates on both the 2.4 GHz and 5 GHz bands to allow separation of traffic so users can participate in high-bandwidth activities, such as video streaming, online gaming, and real-time audio, without affecting low-priority traffic like email and web surfing.

•Cloud Features - The DIR-868L supports the QRS Mobile app to setup the router using a mobile device. It is also mydlinkenabled so you can remotely access and mange your DIR-868L from a mobile device. mydlink™ SharePort can be used to share files, stream videos, view photos, and play music. SharePort Plus lets you share a printer that is in your network so everyone can use it.

•Compatible with 802.11n/g/b/a Devices - The DIR-868L is still fully compatible with IEEE 802.11n/g/b/a standards, so it can connect with existing 802.11n, 802.11g, 802.11b, and 802.11a wireless devices.

•AdvancedFirewallFeatures- The web-based user interface displays a number of advanced network management features including:

•Content Filtering - Easily apply content filtering based on MAC address, URL, and/or domain name.

•Filter Scheduling - These filters can be scheduled to be active on certain days or for a duration of hours or minutes.

•SecureVPNSessions- The DIR-868L can pass data through encrypted VPN sessions. It supports multiple and concurrent IPSec and PPTP sessions, so users behind the DIR-868L can securely access corporate networks.

•NewUser-friendlyGUIwithSetupWizard - Featuring a new easy-to-use Web-based user interface, the DIR-868L lets you control what information is accessible to those on the wireless network, whether from the Internet or from your office. With the setup wizard, you can configure your router to your specific settings within minutes.

* Maximum wireless signal rate derived from IEEE Standard 802.11ac, 802.11a, 802.11b, 802.11g, and 802.11n specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental conditions will adversely affect wireless signal range.

D-Link DIR-868L User Manual

Section 1 - Product Overview

Hardware Overview

Connections

		1				2
		1
		4


					3

			5
		6	5
				7





1	USB 3.0 Port	Connect a USB flash drive to share content , or connect it to a USB printer to share it on your network.

2	WPS Button	Press to start the WPS process and automatically create a secure connection to a WPS client.

3Gigabit LAN Ports (1-4) Connect Ethernet devices such as computers, switches, storage (NAS) devices and game consoles.

4Gigabit Internet Port Using an Ethernet cable, connect your broadband modem to this port.

5Power Button Press the power button to power on and off.

6Power Receptor Receptor for the supplied power adapter.

7Reset Button Insert a paperclip in the hole for several seconds to reset the router to default settings.

D-Link DIR-868L User Manual

Section 1 - Product Overview

Hardware Overview

LEDs

1	Power LED	A solid green light indicates a proper connection to the power supply. The light will blink green during
1	Power LED	the WPS process. The light will light solid orange during boot up.


2	Internet LED	A solid light indicates connection on the Internet port. If the LED is orange, the connection is good but
2	Internet LED	the router cannot connect to the Internet.
		the router cannot connect to the Internet.

D-Link DIR-868L User Manual

Section 2 - Installation

Installation

This section will walk you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in the attic or garage.

Before you Begin

•Please configure the router with the computer that was last connected directly to your modem.

•You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then you must turn off your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the router, and then turn the modem back on. In some cases, you may need to call your ISP to change connection types (USB to Ethernet).

•IfyouhaveDSLandareconnectingviaPPPoE,makesureyoudisableoruninstallanyPPPoEsoftwaresuchasWinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.

D-Link DIR-868L User Manual

Section 2 - Installation

Wireless Installation Considerations

The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic guidelines:

1.Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.

2.Beawareofthedirectlinebetweennetworkdevices.Awallthatis1.5feetthick(.5meters),ata45-degreeangleappears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.

3.Building materials make a difference. A solid metal door or aluminum studs may have a negative effect on range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal.

4.Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.

5.If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.

D-Link DIR-868L User Manual

Section 2 - Installation

Hardware Installation

1. Turn off and unplug your cable or DSL broadband modem. This is required.

Modem

2.Position your router close to your modem and a computer. Place the router in an open area of your intended work area for better wireless coverage.

3.Unplug the Ethernet cable from your modem (or existing router if upgrading) that is connected to your computer. Plug it into the LAN port labeled 1 on the back of your router. The router is now connected to your computer.

Computer

DIR-868L

D-Link DIR-868L User Manual

Section 2 - Installation

4.Plug one end of the included Ethernet cable that came with your router into the yellow port labeled INTERNET on the back of the router. Plug the other end of this cable into the Ethernet port on your modem.

DIR-868L

Modem

INTERNET

Computer

5.Reconnect the power adapter to your cable or DSL broadband modem and wait for two minutes.

6.Connect the supplied power adapter into the power receptor on the back of the router and then plug it into a power outlet or surge protector. Press the power button and verify that the power LED is lit. Allow 1 minute for the router to boot up.

Modem

INTERNET

Computer

DIR-868L

7. If you are connecting to a broadband service, you may be online already and further configuration will be optional.

D-Link DIR-868L User Manual

Section 2 - Installation

Getting Started

There are several different ways you can configure your router to connect to the Internet and connect to your clients:

•D-LinkSetupWizard - This wizard will launch when you log into the router for the first time. Refer to “Setup Wizard” on page 12.

•QRS Mobile App - Use your iPhone, iPad, iPod touch, or Android device to configure your router. Refer to “QRS Mobile App” on page 17.

•Manual Setup - Log into the router and manually configure your router (advanced users only). Refer to “Network” on page 99.

D-Link DIR-868L User Manual

Section 2 - Installation

Setup Wizard

If this is your first time installing the router, open your web browser and enter http://dlinkrouter.local./ in the address bar. Alternatively, enter the IP address of the router (default: http://192.168.0.1).

The wizard is designed to guide you through a step-by-step process to configure your new D-Link router and connect to the Internet.

Click Next to continue.

Please wait while your router detects your Internet connection type. If the router detects your Internet connection, you may need to enter your ISP information such as username and password.

D-Link DIR-868L User Manual

Section 2 - Installation

If the router does not detect a valid Internet connection, a list of connection types to choose from will be displayed.

Select your Internet connection type (this information can be obtained from your Internet service provider) and click Next to continue.

If the router detected or you selected PPPoE, enter your PPPoE username and password and click Next to continue.

Note: Make sure to remove your PPPoE software from your computer. The software is no longer needed and will not work through a router.

If the router detected or you selected Static IP, enter the IP and DNS settings supplied by your ISP. Click Next to continue.

D-Link DIR-868L User Manual

Section 2 - Installation

For both the 2.4 GHz and 5 GHz segments, create a Wi-Fi network name (SSID) using up to 32 characters.

CreateaWi-Fipassword(between8-63characters). Yourwirelessclients will need to have this passphrase or key entered to be able to connect to your wireless network.

Click Next to continue.

In order to secure the router, please enter a new password. You will be prompted for this password every time you want to use the router’s web configuration utility. Click Next to continue.

The Summary window will display your settings. Click Next if you are satisfied, or click Back to make changes to them.

D-Link DIR-868L User Manual

Section 2 - Installation

To use the mydlink service (mydlink.com or the mydlink Lite app), you must have an account. Select Yes if you have a mydlink account already, or No if you want to create one. Click Next to continue.

If you do not want to register at this time, click Skip.

If you clicked Yes, enter your mydlink account name (email address) and password. Click Next to register your mydlink account with the router.

If you clicked No, fill out the requested information and click Next to create your mydlink account.

At the end of the wizard, you will be presented with a final summary of your settings. Click Finish to close the wizard.

D-Link DIR-868L User Manual

Section 2 - Installation

The mydlink App will allow you to receive notices, browse network users, and configure your router from an iPhone/iPad/iPod Touch (iOS 3.0 or higher), Android device (1.6 or higher).

To download the "mydlink Lite" app, visit the App Store, Google Play or https://www.mydlink.com/apps.

PC and Mac users can use the mydlink portal at http://mydlink.com.

D-Link DIR-868L User Manual

Section 2 - Installation

QRS Mobile App

QRS Mobile app allows you to install and configure your router from your mobile device.

Note: The screenshots may be different depending on your mobile device’s OS version.

Step 1

Search for the free QRS Mobile App on the iTunes Store or Google Play.

Step 2

Once your app is installed, you may now configure your router. Connect to the router wirelessly by going to your wireless utility on your device. Scan for the Wi-Fi name (SSID) as listed on the supplied info card. Select and then enter your Wi-Fi password.

Step 3

Once you connect to the router, launch the QRS Mobile app from the Home screen of your device.

D-Link DIR-868L User Manual

Section 2 - Installation

Step 4

You will see the welcome screen.Tap Start to proceed, then enter your device password and tap Log In. Tap Next once the Operation Mode screen appears.

Step 5

At this point, please ensure that you the router is connected to a modem. Plug one end of the provided Ethernet cable into your DSL or cable modem, and plug the other end into the port marked INTERNET on the

DIR-868L. Tap Next to automatically detect your Internet connection and proceed to the next step.

D-Link DIR-868L User Manual

Section 2 - Installation

Step 6

You will be prompted to set up each wireless frequency band in turn; the 2.4 GHz band followed by the 5 GHz band.

Firstly, enter a network name (SSID) of your choice, or leave it unchanged to accept the default SSID. Each wireless band can be assigned its own SSID.

Secondly, choose a Wi-Fi password of at least 8 characters. Any device trying to connect to the router wirelessly will need to enter this password the first time it connects.

Finally, tap Next to proceed.

Step 7

Enter the administrator password of your choice. Unlike the Wi-Fi password, this password is only required when you need to configure the router. See page 118 for details of when this password is used.Tap Next to proceed.

D-Link DIR-868L User Manual

Section 2 - Installation

Step 8

If you already have a mydlink account, select Yes, I have a mydlink account and enter your mydlink email address and password. Lastly, tap Sign In to set up the router to use your mydlink account.

If you do not have a mydlink account, select No, I want to create a new mydlink account. Enter your E-mail address, choose a mydlink password and check the I accept the mydlink terms and conditions box. Finally, tap Register account to create your new mydlink account.

If you do not want to configure your router with mydlink at this stage, tap Skip to proceed.

Step 9

If you wish to receive push notifications whenever a new firmware update is available, check the Notify me when new firmware is available box and tap Next.

Otherwise, just tap Next to proceed.

D-Link DIR-868L User Manual

Section 2 - Installation

Step 10

You will be presented with a summary of your chosen settings.

Tap Save to complete the setup.

Congratulations, your device has been successfully configured!You can share this information by tapping Share By NFC, Share By E-mail, or tap Finish to exit the app.

If you tap Share By NFC, you can now touch the tag with your other device until the confirmation message appears.

D-Link DIR-868L User Manual

Section 3 - Usage

mydlink™ SharePort

Using the mydlink SharePort app for iPad®, iPhone®, and iPod touch®

The mydlink SharePort app is a streamlined mobile application that allows you to conveniently stream media and share files stored on a removable storage connected to your router. Once the router is set up, you can start the app and easily connect from a local network or through the Internet to access your photos, videos, music, and documents. It allows you to create your own personal cloud storage; you can upload files and photos from your mobile device to the removable storage via the app from anywhere in the world!

Note: In order to ensure smooth streaming performance, you will need a minimum of 2 Mbit/s upload bandwidth for your router’s Internet connection. Streaming performance will vary depending on the quality of your Internet connection.

Using mydlink SharePort remotely from the Internet:

1.Make sure the device is powered on. Then plug your USB drive into the USB port of the device.

Note: If you connect a removable storage with many files or a large capacity, it may	USB port
take a while for the router to scan and catalog your files.

2.If you are connecting remotely through the mydlink SharePort app from the Internet, you will need a mydlink account. Please refer to page 103 for more details.

D-Link DIR-868L User Manual

Section 3 - Usage

3.Use your iPhone, iPad or iPod Touch to search for and download the free mydlink SharePort app from the App Store.

If you have a QR code reader, you can scan the code for mydlink SharePort to the right.

4.Tap the mydlink SharePort icon, and the app will load.

5.Tap Set up to go to Settings and enter the Admin password and your mydlink Account Login information when the pop-up

displays. Tap Done when your information is entered. (The Admin password is only for local access, if you can connect through the Internet, then you can leave the Admin password blank)

D-Link DIR-868L User Manual

Section 3 - Usage

6.You can now use the mydlink SharePort app interface to stream media and access files stored on your removable drive. The wireless icon at the bottom will be lit green to indicate you are connected to the router through Remote Access. If you need to change your settings, tap the gear icon at the top right corner to enter the settings page.

7.If you have more than one device registered to your mydlink account, this will be displayed in the device list and you will be prompted to select the device you wish to use from this page.

Note: If you see a red wireless icon, your router’s network environment may not be suitable for a direct network connection and you may experience slow network speeds.

D-Link DIR-868L User Manual

Section 3 - Usage

Using mydlink SharePort in a local network:

1.Makesurethedeviceispoweredon.ThenplugyourUSBdriveinto the USB port of the device.

Note: If you connect a removable storage with many files or a large capacity, it may take a while for the router to scan and catalog your files.

2.Use your iPhone, iPad or iPod Touch to search for and download the free mydlink SharePort app from the App Store.

If you have a QR code reader, you can scan the code for mydlink SharePort to the right.

3.On your mobile device, go to yourWi-Fi settings and connect to your router’s wireless network using the default Wi-Fi settings. Locate the Wi-Fi name (SSID) and password for your device as printed on the included Wi-Fi Configuration Card

4. Tap the mydlink SharePort icon, and the app will load.

D-Link DIR-868L User Manual

Section 3 - Usage

5.Tap Set up to enter the Admin password for your router when the pop-up displays.

6.Enter your Admin Login in the Password field and tap Done.

7.You can now use the mydlink SharePort app interface to stream media and access files stored on your removable drive. The wireless icon at the bottom will be lit blue to indicate a Local Access connection. If you need to change your settings, tap the gear icon at the top right corner to enter the settings page.

Note: If you see a red wireless icon, your router’s network environment may not be suitable for a direct network connection and you may experience slow network speeds.

D-Link DIR-868L User Manual

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