D-Link DIR-817LW Manual

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Version 1.10 | June 05, 2014

User Manual

Wireless AC750

Dual Band Cloud Router

DIR-817LW

Preface

D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.

Manual Revisions

Revision

Date

Description

1.10

June 05, 2014

• Initial release for Revision A1

 

 

 

Trademarks

© 2014 D-Link. All Rights Reserved. D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries. All other third-party marks mentioned herein may be trademarks of their respective owners. This publication may not be reproduced, in whole or in part, without prior express written permission from D-Link Systems, Inc.

D-Link DIR-817LW User Manual

i

Table of Contents

Table of Contents

Preface..................................................................................

i

Manual Revisions...........................................................................

i

Trademarks.......................................................................................

i

Product Overview...............................................................

1

Package Contents.........................................................................

1

Minimum Requirements.............................................................

2

Introduction....................................................................................

3

Hardware Overview......................................................................

4

Connections............................................................................

4

LEDs............................................................................................

5

Installation..........................................................................

6

Before you Begin...........................................................................

6

Wireless Installation Considerations......................................

7

Connect to your Network...........................................................

8

Connect to an Existing Router................................................

11

Configuration....................................................................

13

Quick Setup Wizard....................................................................

14

QRS Mobile App...........................................................................

21

Web-based Configuration Utility...........................................

22

Internet Connection Setup..............................................

23

Static (assigned by ISP).................................................

24

Dynamic (Cable)..............................................................

25

PPPoE (DSL)......................................................................

26

PPTP....................................................................................

27

L2TP.....................................................................................

29

DS-Lite................................................................................

31

Internet Connection Setup Wizard.......................................

32

Wireless Settings..................................................................

37

Wireless Connection Setup Wizard..........................

38

Add Wireless Device with WPS Wizard....................

40

Manual Wireless Settings.............................................

42

802.11n/g (2.4GHz)..................................................

42

802.11ac/n/a (5GHz)................................................

43

Wireless Security..................................................................

44

What is WPA?....................................................................

44

WPA/WPA2-Personal (PSK)..........................................

45

Configure WPA/WPA2-Enterprise (RADIUS)..........

46

Network Settings.................................................................

48

Router Settings................................................................

48

DHCP Server Settings....................................................

49

DHCP Reservation..........................................................

51

Storage....................................................................................

52

Access Files from the Internet....................................

53

Media Server.........................................................................

54

IPv6...........................................................................................

55

IPv6 Internet Connection Setup Wizard.................

57

IPv6 Manual Setup.........................................................

62

Auto Detection..........................................................

62

Static IPv6....................................................................

63

Autoconfiguration....................................................

64

PPPoE............................................................................

65

IPv6 in IPv4 Tunnel...................................................

67

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Table of Contents

6 to 4 Tunneling........................................................

68

6rd..................................................................................

69

Local Connectivity....................................................

70

mydlink Settings..................................................................

71

Advanced...............................................................................

72

Virtual Server....................................................................

72

Port Forwarding..............................................................

73

Application Rules............................................................

74

QoS Engine.......................................................................

75

Network (MAC) Filters...................................................

77

Inbound Filters................................................................

78

Access Control.................................................................

79

Access Control Wizard.............................................

79

Website Filters.................................................................

83

Firewall Settings..............................................................

84

Routing...............................................................................

86

Advanced Wireless.........................................................

87

Wi-Fi Protected Setup (WPS)......................................

88

WPS Button.................................................................

89

Advanced Network Settings.......................................

90

Guest Zone.......................................................................

91

IPv6 Firewall......................................................................

92

IPv6 Routing.....................................................................

93

Tools.........................................................................................

94

Admin.................................................................................

94

Time.....................................................................................

95

SysLog.................................................................................

96

Email Settings..................................................................

97

System................................................................................

98

Firmware............................................................................

99

Language Pack Upgrade..............................................

99

Dynamic DNS................................................................

100

System Check................................................................

102

Schedules.......................................................................

103

Status....................................................................................

104

Device Info.....................................................................

104

Logs..................................................................................

105

Statistics..........................................................................

106

Internet Sessions.........................................................

107

Wireless...........................................................................

108

Routing............................................................................

109

IPv6...................................................................................

110

IPV6 Routing..................................................................

111

Support................................................................................

112

Sharing Files Using the mydlink SharePort™ App........

113

The mydlink SharePort App for iOS Devices..................

113

Main Menu..........................................................................

117

Documents.........................................................................

118

Pictures.................................................................................

120

Videos...................................................................................

122

Music.....................................................................................

124

Folders..................................................................................

127

Favorites...............................................................................

130

The mydlink SharePort App for Android™ Devices......

131

Main Menu..........................................................................

135

Documents.........................................................................

136

Pictures.................................................................................

138

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Table of Contents

Videos...................................................................................

140

Music.....................................................................................

142

Folders..................................................................................

145

Favorites...............................................................................

149

Using SharePort Mobile for Windows® 8/RT...................

150

Main Menu..........................................................................

152

Documents.........................................................................

153

Pictures.................................................................................

154

Movies..................................................................................

156

Music.....................................................................................

158

Folder....................................................................................

161

Favorite................................................................................

164

Using SharePort Web Access................................................

165

Music.....................................................................................

167

Pictures.................................................................................

168

Videos...................................................................................

169

Documents.........................................................................

170

Connect a Wireless Client to your Router.....................

171

WPS Button................................................................................

171

Windows® 8................................................................................

172

Windows® 7................................................................................

174

WPA/WPA2..........................................................................

174

WPS.......................................................................................

177

Windows Vista®.........................................................................

181

WPA/WPA2..........................................................................

182

WPS/WCN 2.0.....................................................................

184

Windows® XP.............................................................................

185

WPA/WPA2..........................................................................

186

Troubleshooting.............................................................

188

Wireless Basics................................................................

192

What is Wireless?......................................................................

193

Tips................................................................................................

195

Wireless Modes.........................................................................

196

Networking Basics..........................................................

197

Check your IP address.............................................................

197

Windows® 8 Users............................................................

197

Windows® 7/Vista® Users...............................................

197

Windows® XP Users..........................................................

197

Statically Assign an IP Address............................................

198

Windows® 8 Users.............................................................

198

Windows® 7/ Vista® Users...............................................

199

Windows® XP Users..........................................................

200

Technical Specifications.................................................

201

Contacting Technical Support.......................................

202

GPL Code Statement......................................................

203

Warranty..........................................................................

215

Registration....................................................................

223

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Section 1 - Product Overview

ProductPackageOverviewContents

DIR-817LW Wireless AC750 Dual Band Fast Ethernet Cloud Router

Power Adapter

Ethernet Cable

Wi-Fi Configuration Card

Quick Install Guide

If any of the above items are missing, please contact your reseller.

Note: Using a power supply with a different voltage rating than the one included with the DIR-817LW will cause damage and void the warranty for this product.

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Section 1 - Product Overview

Minimum Requirements

Network Requirements

• An Ethernet-based broadband modem

 

 

 

Computer with the following:

 

• Windows® 8, 7, Vista®, XP (SP3), or Mac OS® X (v10.4)

 

• An installed Ethernet adapter or wireless adapter

Web-based Configuration

Supported Browsers:

• Internet Explorer 7 or higher

Utility Requirements

• Firefox

 

• Chrome

 

• Safari 4 or higher

 

Windows® Users: Make sure you have the latest version of Java installed.

 

Visit www.java.com to download the latest version.

 

 

mydlink Requirements

For mydlink and mydlink app requirements, refer to:

http://www.mydlink.com

 

 

 

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Section 1 - Product Overview

Introduction

The DIR-817LW Wireless AC750 Dual Band Cloud Router provides revolutionary 802.11ac wireless speed - up to 750Mbps - for flawless HD video streaming to multiple devices.

With mydlink™ Cloud Services, you can monitor your home network from anywhere, anytime, using your iPhone, iPad, and Android device(s). Monitor what websites are being visited, block access from unwanted devices, and receive automatic e-mail alerts when unauthorized connections are attempted.

With the mydlink SharePort™ app, you can wirelessly access your media that is stored on a connected USB drive from your iPhone®, iPad®, or Android™ device. Best of all, you can get free apps for network management and file access.

* Maximum wireless signal rate derived from IEEE Standard 802.11ac (draft), 802.11a, 802.11g, and 802.11n specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental conditions will adversely affect wireless signal range.

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Section 1 - Product Overview

Hardware Overview

Connections

2

3

 

 

 

1

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

USB Port

Connect a USB flash drive to share content throughout your network.

 

 

 

 

 

 

 

2

WPS Button

Press the WPS button to start the WPS process. The Power LED will start to blink.

 

 

 

 

 

 

 

3

LAN Ports (1-4)

Connect Ethernet devices such as computers, switches, storage (NAS) devices and video game consoles.

 

 

 

 

 

 

 

4

Internet Port

Connect your broadband modem to this port using an Ethernet cable.

 

 

 

 

 

 

 

 

 

 

5

Power Button

Press the power button to power the router on and off.

 

 

 

 

 

 

 

 

 

 

 

 

 

6

Power Port

Connect the supplied power adapter to this port.

 

 

 

 

 

 

 

 

 

 

7

Reset Button

Press and hold the reset button with a paper clip for six seconds to reset the router to the factory default settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D-Link DIR-817LW User Manual

 

 

 

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Section 1 - Product Overview

Hardware Overview

LEDs

1

2

1

Power LED

A solid green light indicates a proper connection to the power supply. The light will be solid orange

during reboot, and will blink green during the WPS process.

 

 

2

Internet LED

A solid green light indicates a successful connection to the Internet. If the LED is solid orange, the

connection is good but the router cannot connect to the Internet.

 

 

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Section 2 - Installation

Installation

This section will walk you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in the attic or garage.

Before you Begin

Please configure the router with the computer that was last connected directly to your modem.

Users with DSL providers - If you are using a PPPoE connection, you will need your PPPoE user name and password. If you do not have this information, contact your Internet provider. Do not proceed until you have this information.

UserswithCableproviders - Make sure you unplug the power to your modem. In some cases, you may need to turn it off for up to five minutes.

Advanced Users - If your ISP provided you with a modem/router combo, you will need to set it to“bridge”mode so the DIR-817LW can work properly. For details, contact your ISP or refer to the user manual for your modem/router device.

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Section 2 - Installation

Wireless Installation Considerations

The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic guidelines:

1.Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.

2.Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.

3.Building Materials make a difference. A solid metal door or aluminum studs may have a negative effect on range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal.

4.Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.

5.If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.

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Section 2 - Installation

Connect to your Network

1. Turn off and unplug the power to your DSL or Cable modem. This is required.

Modem

2. Connect an Ethernet cable from the Internet port of the router to the Ethernet port on your DSL or Cable modem.

Ethernet Cable

Ethernet Port

 

 

Modem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DIR-817LW

Internet Port (yellow)

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Section 2 - Installation

3. Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router.

Computer

Ethernet Cable

DIR-817LW

4. Plug the power back into your DSL or Cable modem. Please wait about one minute before continuing.

Computer

DIR-817LW

Modem

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Section 2 - Installation

5.Plug the power adapter into your router and connect to an available power outlet or surge protector. If the Power LED does not light up, press the Power button on the back of the router.

Computer

Power Button

Modem

DIR-817LW

6.After the router has powered up, verify that the power (green) and Internet (orange or green) LEDs are both lit. Skip to“Configuration”on page 13 to learn about your configuration options. If you initially choose not to connect to the Internet, later you can use the ”Internet Connection Setup Wizard”on page 32.

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Section 2 - Installation

Connect to an Existing Router

Note: It is strongly recommended that you replace your existing router with the DIR-817LW instead of using both. If your modem is a combo router, you may want to contact your ISP or review the manufacturer’s user guide so you can put the router into Bridge mode, which will ‘turn off’ the router’s (NAT) functions.

If you are connecting the DIR-817LW router to an existing router to use as a wireless access point and/or switch, you will have to do the following to the DIR-817LW before connecting it to your network:

Disable UPnP

Disable DHCP

Change the LAN IP address to an available address on your network. The LAN ports on the router cannot accept a DHCP address from your other router.

To connect to another router, please follow the steps below:

1.Plug the power into the router. Connect one of your computers to the router (LAN port) using an Ethernet cable. Make sure your IP address on the computer is 192.168.0.xxx (where xxx is between 2 and 254). Please see the Networking Basics section for more information. If you need to change the settings, write down your existing settings before making any changes. In most cases, your computer should be set to receive an IP address automatically in which case you will not have to do anything to your computer.

2.Open a web browser, enter http://192.168.0.1 (or http://dlinkrouter.local./) and press Enter. When the login window appears, set the user name to Admin and leave the password box empty. Click Log In to continue.

3.Click on Advanced and then click Advanced Network. Uncheck the Enable UPnP checkbox. Click Save Settings to continue.

4.Click Setup and then click Network Settings. Uncheck the Enable DHCP Server checkbox. Click Save Settings to continue.

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Section 2 - Installation

5.Under Router Settings, enter an available IP Address and the Subnet Mask of your network. Click Save Settings to save your settings. Use this new IP address to access the configuration utility of the router in the future. Close the browser and change your computer’s IP settings back to the original values as in Step 1.

6.Disconnect the Ethernet cable from the router and reconnect your computer to your network.

7.Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router. Do not plug anything into the Internet (WAN) port of the D-Link router.

8.You may now use the other three LAN ports to connect other Ethernet devices and computers. To configure your wireless network, open a web browser and enter the IP address you assigned to the router. Refer to the Configuration and Wireless Security sections for more information on setting up your wireless network.

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Section 3 - Configuration

Configuration

There are several different ways you can configure your router to connect to the Internet and connect to your clients:

QRS Mobile App - Use your iPhone, iPad, or Android device to configure your router. See ”QRS Mobile App” on page 21.

D-Link Setup Wizard - This wizard will launch when you log into the router for the first time. Refer to“Quick Setup Wizard” on page 14.

Manual Setup - Log into the router and manually configure your router (advanced users only). Refer to “Manual Internet Setup” on page 24.

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Section 3 - Configuration

Quick Setup Wizard

If this is your first time installing the router, launch your web browser (e.g., Internet Explorer), and you will automatically be directed to the D-Link Setup Wizard.

If you have already configured your settings and you would like to access the configuration utility, please refer to “Web-based Configuration Utility” on page 22.

If this is your first time logging into the router, and the wizard does not start automatically, enter http://192.168.0.1.

The wizard will guide you through a step-by-step process to configure your new D-Link router and connect to the Internet.

Click Next to continue.

Please wait while your router detects your internet connection type. If the router detects your Internet connection, you may need to enter your ISP information such as username and password. (See instructions on page 16 for PPPoE, PPTP and L2TP).

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Section 3 - Configuration

If the router does not detect a valid Ethernet connection from the Internet port, this screen will appear. Connect your broadband modem to the Internet port and then click Connect.

If the router detects an Ethernet connection but does not detect the type of Internet connection you have, this screen will appear. Click Guide me through theInternet Connection Settings to display a list of connection types to choose from.

Select your Internet connection type and click Next to continue. You can select DHCP Connection (Dynamic IP Address) if your Internet connection automatically provides you with an IP Address. This option is commonly used for cable modem services.

Click Next to continue.

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Section 3 - Configuration

If the router detected or you selected PPPoE, enter your PPPoE User Name and Password and click Next to continue.

Note: Make sure you remove the PPPoE software from your computer. The software is no longer needed and will not work through a router.

If the router detected or you selected PPTP, enter your PPTP User Name, Password, and other information supplied by your ISP. Click Next to continue.

If the router detected or you selected L2TP, enter your User Name, Password, and other information supplied by your ISP. Click Next to continue.

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Section 3 - Configuration

If the router detected or you selected Static, enter the IP information and DNS settings supplied by your ISP. Click Next to continue.

For both the 2.4GHz and 5GHz segments, create a wireless network name (SSID) using up to 32 characters.

Create a wireless security passphrase or key (between 8-63 characters). Your wireless clients will need to have this passphrase or key entered to be able to connect to your wireless network.

Click Next to continue.

In order to secure your router, please enter a new Password. For added security, check the Enable Graphical Authentication box to enable CAPTCHA graphical authentication. Click Next to continue.

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Section 3 - Configuration

Select your time zone from the drop-down menu and click Next to continue.

The Confirm Wi-Fi Settings window will display your wireless settings. Write the information down, so you can configure your Wi-Fi devices correctly. Click Next to continue.

The Saving Settings window will appear. Wait while the router is checking Internet connectivity.

You will have the option of creating a bookmark. If you want a bookmark to the Router Web Management, click OK. If not, click Cancel.

Note: If you click OK, a window may appear, depending on the browser you are using. Follow the instructions to create a bookmark.

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Section 3 - Configuration

To use free mydlink Cloud Services (with the mydlink SharePort™ app or the mydlink Lite app), you must have an account. Click a radio button to indicate if you already have a mydlink account or if you need to create one. Click Next to continue.

If you do not want to register at this time, click Skip.

If you clicked Yes, I have a mydlink account enter your mydlink Account Name (E-mail Address) and Password. Click Login to register your router.

If you clicked No, I want to login with a new mydlink account fill out the requested information and click Sign up to create your mydlink account. This is a free service. Go to www.mydlink.com for more information.

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Section 3 - Configuration

To download the mydlink Lite app or the mydlink SharePort app, visit the App Store or Google Play. Refer to“Sharing Files Using the mydlink SharePort™ App” on page 113.

For more on mydlink Lite go to https://mydlink.com/apps.

PCandMacuserscanaccessthemydlinkportalathttp://mydlink.com.

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Section 3 - Configuration

QRS Mobile App

The QRS Mobile app allows you to install and configure your router from your iPad, iPhone (iOS 4.3 or higher), or Android device.

Step 1

From your iPad, iPhone, or Android device, go to the iTunes Store and search for D-Link. Select QRS Mobile and then download it.

You may also find the app by scanning the QR code below with a QR code reader.

iOS

Android

Step 2

Once your app is installed, you may now configure your router. Connect to the router wirelessly by going to your wireless utility on your device. Scan for the wireless network name (SSID) as listed on the supplied info card. Select and then enter your security password (Wi-Fi Password).

Step 3

Once you connect to the router, launch the QRS Mobile app and it will guide you through the installation and configuration of your router.

Wi-Fi Name(SSID) 2.4Ghz: dlink-xxxx

Wi-Fi Name(SSID) 5GHz: dlink-xxxx-5GHz Password: xxxxxxxx

To con•gure your router, go to: http://dlinkrouter.local.

Or http://192.168.0.1 Username: “Admin”

Password:”“ (leave the •eld blank)

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Section 3 - Configuration

Web-based Configuration Utility

Open a web browser (e.g., Internet Explorer, Chrome, Firefox , or Safari) and enter http://dlinkrouter.local./ or http://192.168.0.1. Windows XP users should use http://dlinkrouter.

Enter your Password and click Login.

Note: If you did not create a password with the Setup Wizard, leave the password blank by default.

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D-Link DIR-817LW Manual

Section 3 - Configuration

Internet Connection Setup

If you want to configure your router to connect to the Internet using the wizard, click Internet Connection SetupWizard. Refer to“Internet Connection Setup Wizard” on page 32.

If you consider yourself an advanced user, click Manual Internet ConnectionSetupto configure your connection manually. (Instructions for manual setup begin below.)

The next few pages will explain each of the ISP connection types.You can select the type from the My Internet Connection is drop-down menu.

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Section 3 - Configuration

Manual Internet Setup

Static (assigned by ISP)

Select Static IP if all the IP information is provided to you by your ISP.

My Internet Select Static IP to manually enter the IP settings supplied Connection is: by your ISP (Internet Service Provider).

IP Address: Enter the IP Address assigned by your ISP.

Subnet Mask: Enter the Subnet Mask assigned by your ISP.

Default Gateway: Enter the Default Gateway assigned by your ISP.

DNS Servers: The DNS server information will be supplied by your ISP.

MTU: Maximum Transmission Unit - you may need to change the MTU for optimal performance with your specific ISP. 1500 is the default MTU.

MAC Address: The default MAC Address is set to the Internet port’s physical interface MAC address on the Broadband Router. It is not recommended that you change the default MAC address unless required by your ISP. You can click on CloneYour PC’s MAC Address to replace the Internet port’s MAC address with the MAC address of your Ethernet card.

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Section 3 - Configuration

Internet Setup

Dynamic (Cable)

My Internet Select Dynamic IP (DHCP) to obtain IP Address information Connection is: automatically from your ISP.This option is commonly used for cable

modem services.

Host Name: The Host Name is optional but may be required by some ISPs. Leave blank if you are not sure.

Use Unicasting: Check the box if you are having problems obtaining an IP address from your ISP.

Primary/Secondary Enter the Primary and Secondary DNS server IP addresses assigned DNS Server: by your ISP. These addresses are usually obtained automatically from your ISP. Leave blank if you did not specifically receive these

from your ISP.

MTU: MaximumTransmission Unit - you may need to change the MTU for optimal performance with your specific ISP. 1500 is the default MTU.

MAC Address: The default MAC Address is set to the Internet port’s physical interface MAC address on the Broadband Router. It is not recommended that you change the default MAC address unless required by your ISP. You can click on CloneYour PC’s MAC Address to replace the Internet port’s MAC address with the MAC address of your Ethernet card.

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