BlackBerry PlayBook v2.0, PlayBook Tablet v2.0 User Guide

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BlackBerry PlayBook Tablet

Version: 2.0

User Guide

Published: 2012-05-08

SWD-20120508135503628

Contents

 

Getting started .............................................................................................................................................

9

New features and enhancements for BlackBerry PlayBook OS 2.0 ................................................................

9

Getting to know your tablet .........................................................................................................................

11

Using the touch screen ...............................................................................................................................

13

Personalizing your home screen .................................................................................................................

19

View your notifications ................................................................................................................................

19

Status bar icons ..........................................................................................................................................

20

Switch to a new tablet .................................................................................................................................

21

Setting up your tablet .................................................................................................................................

22

About your BlackBerry ID ...........................................................................................................................

22

About BlackBerry Balance ..........................................................................................................................

23

Overview of tablet settings ..........................................................................................................................

23

Messages ...................................................................................................................................................

25

Add an email address and social networking account ..................................................................................

25

Manually add an email address ...................................................................................................................

25

View your messages ...................................................................................................................................

26

View your folders ........................................................................................................................................

26

Send an email ............................................................................................................................................

26

Refresh your messages and folders .............................................................................................................

27

Messaging tips ...........................................................................................................................................

27

Conversation threads ..................................................................................................................................

28

Change your default email address .............................................................................................................

28

Change email account options ....................................................................................................................

29

Troubleshooting: Email ...............................................................................................................................

29

Contacts ....................................................................................................................................................

30

Add, change, or delete a contact ................................................................................................................

30

Merge your contacts ...................................................................................................................................

30

Contact views .............................................................................................................................................

31

Add a contact picture .................................................................................................................................

31

Search for a contact ...................................................................................................................................

32

Sort your contacts ......................................................................................................................................

32

Filter your contacts .....................................................................................................................................

32

I can't synchronize my contacts ..................................................................................................................

32

Calendar ....................................................................................................................................................

33

Add, change, or delete an event ..................................................................................................................

33

Respond to a meeting invite ........................................................................................................................

33

Calendar views ...........................................................................................................................................

33

Change your calendar settings ....................................................................................................................

34

Switch calendars ........................................................................................................................................

34

Troubleshooting: Calendar ..........................................................................................................................

34

Browser .....................................................................................................................................................

36

Browsing the web .......................................................................................................................................

36

Bookmarking webpages .............................................................................................................................

37

Change browser options .............................................................................................................................

37

I can't play a song or video on a webpage ....................................................................................................

37

BlackBerry Bridge ......................................................................................................................................

38

About BlackBerry Bridge ............................................................................................................................

38

New features and enhancements ...............................................................................................................

39

Connect your tablet and smartphone using BlackBerry Bridge ....................................................................

40

BlackBerry Bridge basics ...........................................................................................................................

40

Remote control ..........................................................................................................................................

41

Do data charges apply? ...............................................................................................................................

43

About synchronizing Wi-Fi profiles and VPN profiles between your tablet and smartphone ...........................

43

About using BlackBerry Bridge in your organization ....................................................................................

44

Troubleshooting: BlackBerry Bridge ...........................................................................................................

44

Connections ...............................................................................................................................................

46

Wi-Fi ..........................................................................................................................................................

46

Bluetooth technology .................................................................................................................................

49

Tether your tablet to a Bluetooth enabled device .........................................................................................

51

Share files between your computer and tablet using Wi-Fi ...........................................................................

52

Share files between your computer and tablet using a USB connection .......................................................

53

Turn on airplane mode ...............................................................................................................................

53

Connect your tablet to an HDMI display ......................................................................................................

54

Troubleshooting: HDMI connections ...........................................................................................................

55

Keyboard and typing ..................................................................................................................................

56

Using the keyboard ....................................................................................................................................

56

Typing tips .................................................................................................................................................

56

Copy and paste ..........................................................................................................................................

57

Setting spelling checker options .................................................................................................................

57

Troubleshooting: Keyboard and typing ........................................................................................................

58

BlackBerry Mini Keyboard ..........................................................................................................................

58

Documents To Go .......................................................................................................................................

61

Getting started with Documents To Go ........................................................................................................

61

Using Word To Go .......................................................................................................................................

61

Using Sheet To Go ......................................................................................................................................

62

Using Slideshow To Go ...............................................................................................................................

63

Shortcuts: Documents To Go ......................................................................................................................

63

Print To Go .................................................................................................................................................

65

Using Print To Go .......................................................................................................................................

65

Troubleshooting: Print To Go ......................................................................................................................

66

Facebook ...................................................................................................................................................

67

Navigating Facebook for BlackBerry PlayBook tablets .................................................................................

67

New features ..............................................................................................................................................

67

Contacting your friends ...............................................................................................................................

67

Posting and tagging photos and videos .......................................................................................................

68

Posting comments and liking items .............................................................................................................

68

Adding friends and pages ...........................................................................................................................

68

Keeping up with events ...............................................................................................................................

68

Check in to a place .....................................................................................................................................

69

BlackBerry App World ................................................................................................................................

70

Download apps with BlackBerry App World .................................................................................................

70

Hide items intended for adult, mature, or teen audiences ............................................................................

70

I can't find an app in the BlackBerry App World storefront ...........................................................................

71

Camera ......................................................................................................................................................

72

Taking pictures ..........................................................................................................................................

72

Recording videos ........................................................................................................................................

73

Pictures .....................................................................................................................................................

74

Viewing your pictures .................................................................................................................................

74

Videos ........................................................................................................................................................

75

Playing videos ............................................................................................................................................

75

Music .........................................................................................................................................................

76

Playing your music .....................................................................................................................................

76

Creating playlists and organizing your music ...............................................................................................

77

Music Store ................................................................................................................................................

78

Buy and download music ............................................................................................................................

78

I accidentally deleted music that I purchased ..............................................................................................

79

Battery and power ......................................................................................................................................

80

Turning off your tablet and using standby mode ..........................................................................................

80

Battery power level icons ............................................................................................................................

80

Extending your battery life ..........................................................................................................................

81

Charge your tablet ......................................................................................................................................

81

Applications ...............................................................................................................................................

82

Delete an app .............................................................................................................................................

82

Move applications to the dock ....................................................................................................................

82

Add or rename a folder on the tablet home screen ......................................................................................

82

Deleting folders and icons from the tablet home page .................................................................................

83

Clock .........................................................................................................................................................

84

Setting the clock ........................................................................................................................................

84

Video chat ..................................................................................................................................................

85

About video chats .......................................................................................................................................

85

Starting video and voice-only chats .............................................................................................................

85

Add, change, or delete a contact ................................................................................................................

86

View chat history ........................................................................................................................................

86

Turn off the Accept Calls feature .................................................................................................................

87

Troubleshooting: Video chat .......................................................................................................................

87

Video Store .................................................................................................................................................

88

Downloading videos ....................................................................................................................................

88

Bing Maps ..................................................................................................................................................

89

Finding a location or business .....................................................................................................................

89

Get directions .............................................................................................................................................

89

I can't find my current location ...................................................................................................................

90

BlackBerry News ........................................................................................................................................

91

Getting started with the BlackBerry News app .............................................................................................

91

Customizing the BlackBerry News app ........................................................................................................

91

Reading articles in a news feed ...................................................................................................................

92

Security .....................................................................................................................................................

93

About tablet passwords ..............................................................................................................................

93

Set or change a password ...........................................................................................................................

93

Managing VPN profiles ...............................................................................................................................

94

Managing certificates .................................................................................................................................

94

Import a certificate from your computer using a Wi-Fi connection ................................................................

94

Import a certificate from your computer using a USB connection .................................................................

95

Delete all your tablet data ...........................................................................................................................

95

Podcasts ....................................................................................................................................................

96

Downloading and subscribing to podcasts ..................................................................................................

96

Voice notes ................................................................................................................................................

97

Recording voice notes ................................................................................................................................

97

Legal notice ...............................................................................................................................................

98

User Guide

Getting started

Getting started

New features and enhancements for BlackBerry PlayBook OS 2.0

BlackBerry PlayBook OS 2.0 brings together the best of BlackBerry communication applications, productivity tools, and your favorite apps, movies, and music to help you make the most out of every moment.

Watch the BlackBerry PlayBook tablet demo videos: English

Email

You can add one or more email addresses to your BlackBerry PlayBook

 

tablet. You can view all of your email (as well as messages from your social

 

apps) in a single inbox, or you can organize your inbox to only view the

 

messages for a specific address. Email management options allow you to

 

customize your inbox view, set message alerts, include signatures and

 

out-of-office notifications, and more. For more information, see the

 

Messages section.

 

 

Calendar

Quickly and easily set up multiple calendars that work seamlessly with

 

many popular message service providers, such as Google Mail and

 

Windows Live Hotmail. Switch between Day, Week, Month, and Agenda

 

views, and customize the display for each of your calendars. Use the

 

innovative People view to see the contacts you are meeting with on a

 

specific day. For more information, see the Calendar section.

 

 

Contacts

The Contacts app is a built-in mobile and social-centric contact app that

 

enables you to synchronize contacts from many sources, such as

 

Facebook, Twitter, and LinkedIn. You can view status updates for your

 

contacts, get updated news feeds about a contact's company, and quickly

 

see the people, places, and events that you have in common with a

 

contact. For more information, see the Contacts section.

 

 

9

User Guide Getting started

Android apps

Access a large number of additional apps for your tablet. BlackBerry

 

Runtime for Android apps allows Android applications that developers

 

have repackaged, signed, and submitted to the BlackBerry App World

 

storefront, to run on the BlackBerry PlayBook OS 2.0.

 

 

Home screen management

Organize your home screen by creating folders and by placing frequently

 

used apps and folders in a dock for easy access. Just touch and hold an

 

app icon and when it starts to blink, you can move it, delete the app, or

 

drag it onto another icon to create a folder. For more information, see the

 

Applications section.

 

 

File Manager

Use the File Manager app to easily access pictures, videos, music, and

 

documents that are stored on your tablet. If your tablet is paired with your

 

BlackBerry smartphone using BlackBerry Bridge, you can also open files

 

stored on your smartphone from your tablet. For information about

 

connecting your tablet to your smartphone, see the BlackBerry Bridge

 

section.

 

 

BlackBerry Balance

If you have a single device for both work and personal use, BlackBerry

 

Balance addresses corporate security concerns without limiting your use

 

of personal applications. Your work and personal activities are separated

 

using distinct perimeters that contain separate applications, data,

 

network connections, and permissions. For more information, see the

 

topic about BlackBerry Balance in the Getting started section.

 

 

Reader mode for webpages

Reader mode allows you to select specific content within a website and

 

extract and display it in a way that is easier to read. The surrounding

 

website, ads, and other objects are removed from the screen view. The

 

font size of the extracted text is increased and displayed on the screen in

 

the same way as a book or magazine. To enter reader mode, simply tap

 

the book icon above the webpage.

 

 

Documents To Go

Now combined in one powerful app with new features and enhancements,

 

Documents To Go enables you to view .pdf files and view, edit, and format

 

Microsoft Word documents, Microsoft Excel spreadsheets, and Microsoft

 

PowerPoint presentations. If your tablet is set up to use BlackBerry

 

Balance, you can keep work documents secure in your work perimeter. If

 

you pair your tablet with a Bluetooth keyboard, you can now work more

 

quickly and accurately using the Documents To Go typing and navigation

 

shortcuts. For more information, see the Documents To Go section.

 

 

10

User Guide Getting started

Print To Go

Print To Go enables you to wirelessly print a variety of files, including

 

documents, webpages, and diagrams, from your laptop or computer

 

directly to your tablet. You can view, sort, and manage digital files, such as

 

documents, memos, or lists, as though they were physical sheets of paper.

 

For more information, see the Print To Go section.

 

 

Touch screen keyboard

The touch screen keyboard has been enhanced to help you to type email

enhancements

messages or communicate with your contacts on BlackBerry Messenger

 

more quickly and easily. Settings include spell check, word prediction,

 

and automatic word correction. For more information, see the Keyboard

 

and typing section.

 

 

BlackBerry Bridge

With BlackBerry Bridge, you can now use your BlackBerry smartphone as

enhancements

a wireless mouse and keyboard for your tablet. Watch movies, surf the

 

Internet, or present a slideshow on your tablet's screen or a connected

 

HDMI display, such as a TV, projector, or computer monitor. Perfect for

 

pausing a movie when your tablet is connected to your TV with an HDMI

 

cable. For more information, see the BlackBerry Bridge section.

 

 

Video Chat enhancements

The Video Chat app includes improvements to the user interface and

 

further integration with the Contacts app. Any existing video chat contacts

 

are merged with the Contacts app and any new contacts are automatically

 

added to the contact list in the Contacts app. You can now see a filtered

 

view of favourite video chat contacts, invite a contact using a BlackBerry

 

ID or tablet PIN, and display a video chat on an external display using an

 

HDMI cable. For more information, see the Video Chat section.

 

 

Getting to know your tablet

Watch a video about the tablet hardware: English

11

BlackBerry PlayBook v2.0, PlayBook Tablet v2.0 User Guide

User Guide

Getting started

12

User Guide

Getting started

Using the touch screen

Watch a video about touch screen gestures: English

Scroll and move between items

To scroll through a list, pan a webpage, move between pictures, and more, slide your finger up and down or right and left.

13

User Guide

Getting started

Zoom in and zoom out

To zoom in and zoom out of a webpage, picture, video, or other content, slide your fingers apart to zoom in or together to zoom out.

14

User Guide

Getting started

Move items from one place to another

To move an item from one place to another, touch and hold the item. Slide your finger to where you want the icon to be.

Show the home screen and minimize apps

To show the home screen and minimize apps, swipe up from the bottom frame onto the screen.

15

User Guide

Getting started

Show the menu

In many apps, you can find additional features, options, and help in the menu.

To show the menu while you are in an app, swipe down from the top frame onto the screen. To close the menu, tap anywhere on the screen outside the menu.

Switch between apps

You can flip between your open apps without having to return to the home screen.

To switch between apps, swipe in from the left or right frame onto the screen.

Show the status bar

You can peek at the status bar without leaving the app you're using. This is a great way to quickly check your notifications, see the time, keep an eye on your battery power level, change system options, and more.

To show the status bar, swipe in from the top-left frame onto the screen.

16

User Guide

Getting started

Close an app

To close an app, show the home screen to minimize the app. Touch the minimized app and swipe up.

Switch between views on the home screen

To switch between views, swipe left or right in the lower part of the home screen.

Wake up your tablet

Your tablet enters standby mode after a certain period of time to conserve battery power. To wake it up, swipe from one side of the frame to the other.

17

User Guide

Getting started

Show the keyboard

To show the keyboard, swipe in from the bottom-left frame onto the screen.

Zoom in and zoom out quickly

To zoom in and zoom out quickly, double-tap a webpage, picture, or other content.

Go back

To navigate within an application, you can swipe up from the bottom frame toward the left frame. For example, this would allow you to navigate from a picture to the picture gallery.

18

User Guide

Getting started

Personalizing your home screen

Watch a video about personalizing your tablet: English

You are unique; your BlackBerry PlayBook tablet should be too. There are many ways you can display your personality, such as arranging the icons on your home screen so they are just the way you like them, or changing the wallpaper. In addition to the personalization suggestions listed here, the Options menu provides many additional settings you can use to customize your tablet.

Move an app

Touch and hold an icon. When it starts to blink, drag the icon in any direction .

 

 

Add apps to your dock

Touch and hold an icon. When it starts to blink, drag the icon into the dock.

 

 

Set a picture as your wallpaper

Tap a picture. Swipe down from the top frame. Tap Set as Wallpaper.

 

 

View your notifications

Your BlackBerry PlayBook tablet uses notifications to keep you informed about software updates, new messages, calendar reminders, battery power level, and much more. When new notifications come in, the top-left or top-right corner of the screen glows red.

Watch a video about updating your software: English

Do one of the following:

If you're in an application, swipe in from the top-left frame onto the screen. Tap .

If you're on the home screen, on the status bar, tap .

Return to what you were doing

Tap anywhere on the screen outside of the notification.

 

 

 

Dismiss a notification

Tap

.

 

 

View a specific type of notification

On the status bar, tap the icon for the type of notification that you want to see.

19

User Guide Getting started

Jump to the related app

Tap the notification message. For example, if you tap an email notification, the email

 

opens in the Messages app.

 

 

Status bar icons

The following icons appear on the status bar of the home screen. Tap the icon to change an option.

Airplane mode

Alarm

 

 

Turn off airplane mode to restore wireless

Turn on or turn off the alarm. To set an alarm,

connections. To turn on airplane mode, tap

open the Clock app and tap a clock.

 

> Airplane Mode. Set the switch to ON.

 

 

 

 

 

 

Power

BlackBerry Bridge

 

Check the battery power level and lower the

Disconnect your BlackBerry smartphone and

screen brightness to extend your battery life.

lock or unlock the contents of the smartphone

You can also put your tablet in standby mode,

that is connected to your tablet. To connect

or turn off, lock, or restart your tablet.

your tablet and smartphone using BlackBerry

 

Bridge, tap

> BlackBerry Bridge.

 

 

 

Bluetooth

Development mode

 

Turn on or turn off Bluetooth connections. To

Turn off and turn on development mode . To

pair your tablet with a different device, tap

turn on development mode in order to enable

> Bluetooth.

software development tools, tap

>

 

Security. Tap Development mode.

 

Music

Pause, fast-forward, or rewind the song that is currently playing.

Presentation mode

Indicates that you are viewing a video or presentation in presentation mode and that your tablet is connected to an external display using an HDMI cable.

Orientation lock

Notifications

Set your tablet to landscape or portrait mode.

View your notifications, including app updates.

 

 

Settings

Software update

 

Download a wireless update.

20

User Guide Getting started

Access all of your tablet settings, such as BlackBerry ID, wireless connections, and security.

Wi-Fi turned on

 

Wi-Fi not connected

Wi-Fi is turned on and you are connected to the

Wi-Fi is turned on, but you are not connected to

Wi-Fi network shown.

a Wi-Fi network. To connect to a Wi-Fi network,

 

 

tap

> Wi-Fi.

 

 

 

Wi-Fi turned off

 

BlackBerry Balance

Wi-Fi is turned off. To connect to a Wi-Fi

Lock or unlock your enterprise (work)

network, tap

> Wi-Fi.

perimeter, if one has been created by your

 

 

administrator.

 

 

 

Email notification

 

Calendar notification

Open the inbox to view the new message.

Open the Calendar app to view the

 

 

appointment.

 

 

 

 

When you connect to a BlackBerry smartphone using BlackBerry Bridge, the following icons notify you of new email, appointments, and more. If you don't want to see notifications for specific apps, you can select which apps and accounts to display on your tablet from the Device Properties screen in the BlackBerry Bridge app on your smartphone. For more information, see the BlackBerry Bridge section of the Help.

Email

Calendar

 

 

BBM

Task

 

 

 

 

Switch to a new tablet

Before you begin:

If you want to start using a new BlackBerry PlayBook tablet, you can use the BlackBerry Desktop Software on your computer to move your media files, applications, and settings from your current tablet to your new tablet.

1.On your computer, in the BlackBerry Desktop Software, click Help > Check for updates. If an update is available, click the update to update your version of the BlackBerry Desktop Software.

2.Click Device > Switch devices.

3.Click the icon for your current tablet.

21

User Guide

Getting started

4.Select the media files, applications, or settings you want to transfer, and select the appropriate options.

5.Follow the instructions on the screen to back up your tablet data and connect your new tablet to your computer.

6.Click the icon for your new tablet to import your tablet data.

Remember to delete your tablet data before reselling it, giving it away, or recycling it. In an effort to help the environment, visit www.blackberry.com/recycling for information about returning your tablet to RIM for recycling and safe disposal.

Setting up your tablet

Once you have completed the setup wizard, you can further customize your tablet by changing your settings. There are several preferences you can change, such as the time, keyboard type, and language.

1.To personalize your tablet, on the status bar, tap .

To set the date and time on the home screen, tap Date & Time and complete the fields.

To change the keyboard type, tap Keyboard.

To change the language, tap Language.

To set applications to run in the background, tap General. In the Application Behavior drop-down list, tap

Showcase.

2.To set up a custom clock, on the home screen, tap the clock application.

About your BlackBerry ID

BlackBerry ID gives you a single sign-in identity across BlackBerry products, sites, services, and apps, including the BlackBerry App World storefront . After you create a BlackBerry ID, you only need to use one email address and one password to log in to any products that use BlackBerry ID.

When you set up your BlackBerry PlayBook tablet, you are prompted to create your BlackBerry ID. You can choose the email address that you want to use for your BlackBerry ID. If you have a user name and password that you use for email accounts on your BlackBerry smartphone, that user name is different than your BlackBerry ID.

To update your BlackBerry ID information, go to https://blackberryid.blackberry.com/bbid/login/.

22

User Guide

Getting started

About BlackBerry Balance

BlackBerry Balanceaddresses corporate security concerns without limiting your use of personal applications. Using distinct areas of your tablet called perimeters, you can separate your work and personal activities. A perimeter is a grouping of applications, data, and network connections that allows for targeted control and management. It has separate data storage, application permissions, and network routing rules.

By default, your BlackBerry PlayBook tablet uses a personal perimeter. Your corporate IT department can then create a work perimeter by enrolling in a management solution. You can also use a BlackBerry Bridge perimeter to create an insulated area to view data and applications on your BlackBerrysmartphone.

Your personal perimeter provides the opportunity to use your tablet without impacting corporate security policies in your corporate perimeter. Your personal perimeter allows you to use your tablet for activities not sanctioned by your employer such as downloading videos, playing online multi-player games, and uploading personal photos and Facebook entries.

Your work perimeter can contain a modified version of BlackBerry App World that contains the applications you are allowed to download and use at work. It can also provide an area where you can create, edit, and save work documents and slide decks.

Overview of tablet settings

Your BlackBerry PlayBook tablet includes a settings pane that you can use to change the settings on your tablet. To access settings, on the status bar, tap .

For information about how to complete the tasks in the table, see the appropriate section of the Help.

Tab

Description

 

 

About

Find general, hardware, operating system, network, legal, and SIM card information.

 

 

Airplane Mode

Turn off all wireless network connections.

 

 

Wi-Fi

Set up your Wi-Fi network and use advanced features to manually connect or use WPS to

 

connect to the network.

 

 

Mobile Network

Set up your mobile data services and access advanced settings to manually configure APN

 

or VPN connections. See if you have a micro SIM card installed.

 

 

Software Updates

View the current software version running on your tablet and check for software updates.

 

 

23

User Guide Getting started

Tab

Description

 

 

Bluetooth

Turn on and set up Bluetooth connectivity, add new Bluetooth enabled devices, and see

 

the current list of paired devices.

 

 

BlackBerry ID

View your current BlackBerry ID information, sign in to your BlackBerry ID account, and

 

change your BlackBerry ID password.

 

 

Accounts

Create the accounts on your tablet that will be used by your perimeters as part of

 

BlackBerry Balance.

 

 

BlackBerry Bridge

Complete the tablet portion of the BlackBerry Bridge setup.

 

 

BlackBerry Balance

Create and lock an area and change the password that you have assigned to that area.

 

 

Internet Tethering

Connect to a BlackBerry smartphone in order to share the Internet connection.

 

 

Screen

Set up how your tablet screen appears when it is running on battery power and when it is

 

plugged into an external power source.

 

 

HDMI

Connect your tablet to an HDMI display, such as a monitor, TV, or projector.

 

 

Sounds & Notifications

Adjust the overall volume on your tablet, turn on AUDIOBOOST for use with your

 

headphones, and set audio and visual notifications.

 

 

General

Set up the behavior for applications running in the background.

 

 

Storage & Sharing

Set up access to the files stored on your tablet, including USB connections, network

 

identification, file sharing, Wi-Fi sharing, and password protection for sharing files.

 

 

Security

Set up application permissions, certificates, passwords, VPN credentials, and SIM card

 

settings. Enable development mode and delete all of the data from your tablet.

 

 

Language

Change the language and country/region settings for your tablet.

 

 

Keyboard

Change the keyboard type and set up spelling and automatic word completion.

 

 

Date & Time

Change the time zone, time, and date display.

 

 

24

User Guide

Messages

Messages

Add an email address and social networking account

Watch a video about using the Messages app: English

Save time by reading all of your messages from your email addresses and social apps in one inbox on your BlackBerry PlayBook tablet. Respond to work emails and Facebook messages all from the same place. If your organization is using BlackBerry Balance technology, you might need to set up a password to access your organization's email.

1.Tap .

2.Tap Accounts > Add New Account.

3.Tap an account type.

4.Enter your account information.

5.Tap Continue.

6.Change any settings for the account, such as the account name and sychronization settings.

7.Tap Save.

Manually add an email address

You might need to add more information than your username and password to set up an email address on your BlackBerry PlayBook tablet. For example, you might need to specify a domain or server address. Check with your administrator to see if this applies to you.

1.Tap .

2.Tap Accounts > Add New Account > Email, Calendar, and Contacts.

25

User Guide

Messages

3.Tap Advanced Settings.

4.Tap the type of address that you are adding.

5.Enter your account information.

View your messages

When you open the Messages application, the All Accounts message list appears. This message list includes all of your email messages and messages from your social apps, such as Facebook and Twitter. You can also view all of your messages for a specific email address.

1.Tap .

2.Tap an email account.

View your folders

1.Tap .

2.Tap an email account.

3.Tap .

Send an email

1.Tap .

2.In the To field, enter an email address or a contact name.

3.Type a message.

To add an attachment, tap .

To set the importance level, tap .

26

User Guide

Messages

To save a draft of the message, tap > Save.

4.To send a message, tap .

Reply to a message

Tap

.

 

 

 

 

Reply all to a message

Tap

.

 

 

 

 

Forward a message

Tap

.

 

 

 

 

Flag a message

Tap

.

 

 

 

 

File a message

Tap

.

 

 

 

 

Search for a message

Tap

.

 

 

 

 

Delete a message

Tap

.

 

 

 

 

Refresh your messages and folders

Refresh your message list

In your message list, drag down.

 

 

 

 

Refresh your folders

In a folder, if there are no messages, tap

. If there are messages in the

 

 

folder, drag down.

 

 

 

 

Messaging tips

Switch between drafting a message and viewing your message inbox

Swipe down from the top frame. Tap Messages.

Go to a draft message

Swipe down from the top frame. Tap a draft.

 

 

27

User Guide Messages

Compose a new message

Swipe down from the top frame. Tap Compose.

 

 

 

Compose a Facebook message, LinkedIn message, or

In your message inbox, tap

. Tap an icon. Type part of

direct Twitter message

a contact's name. Tap a contact.

 

 

 

 

 

 

Conversation threads

Using the conversation threads feature, you can view all of the messages in an email thread. Messages are grouped by subject and the most recent message appears first.

View all of the messages in a conversation thread

In your message list, tap

.

 

 

 

 

 

 

Turn off conversation threads

Swipe down from the top frame. Tap

. Tap Display and

 

Actions. In the Display As drop-down list, click Single

 

Message.

 

 

 

 

 

 

Change your default email address

When you add an email address to your BlackBerry PlayBook tablet, that email address will become the default address used when you send email messages and calendar invitations. If you have added more than one email address to your tablet, you can change the default address to use with your Messages and Calendar applications.

Tap > Accounts > Default Accounts.

To change the default address you use to send email messages, in the Email drop-down list, tap an email address.

To change the default address you use to send calendar invitations, in the Calendar drop down list, tap an email address.

28

User Guide

Messages

Change email account options

1.Swipe down from the top frame.

2.Tap .

To change message list options and set message alerts, tap Display and Actions.

To add a signature or set an out-of-office reply, tap Email Preferences.

Troubleshooting: Email

Issue

Possible cause or solution

 

 

I can't add an email

Check that you have entered the correct account information for your email address.

address

If you are trying to add an enterprise email address, contact your administrator. You might

 

 

need to manually add the email address.

 

 

I can't send an email

Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi

message

network.

 

 

I am not receiving email

Check that you have turned on synchronization for your email address. On the status bar, tap

messages

> Accounts. Tap an account. Verify that Sync Email is turned on.

 

Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi

 

network.

 

Check that your email account password is correct.

I can't see items in a folder By default, only Inbox, Sent Items, and Outbox folders are synched. To view messages in your other folders, you might need to refresh the folder.

29

User Guide

Contacts

Contacts

Add, change, or delete a contact

Watch a video about using the Contacts app: English

1.To add a contact, tap .

2.Enter the contact information.

3.Tap .

Change a contact

Tap

.

 

 

 

 

Delete a contact

Tap

.

 

 

 

 

Merge your contacts

When you add multiple email accounts or social app accounts, like LinkedIn, to your BlackBerry PlayBook tablet, your tablet automatically merges contacts from those sources when it's clear that the contacts are the same person (for example, they have the same first and last name or mobile phone number). If duplicate contact entires still appear in your Contacts list, you can merge those contacts into one entry.

1.Tap a contact.

2.Tap .

3.Tap Add Link.

4.Enter a contact's name.

5.Tap beside the contact that you want to merge.

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