BlackBerry PlayBook Tablet User Manual

BlackBerry PlayBook Tablet

Version: 2.0

User Guide

Published: 2012-05-08

SWD-20120508135503628

Contents
Getting started .............................................................................................................................................	9
New features and enhancements for BlackBerry PlayBook OS 2.0 ................................................................	9
Getting to know your tablet .........................................................................................................................	11
Using the touch screen ...............................................................................................................................	13
Personalizing your home screen .................................................................................................................	19
View your notifications ................................................................................................................................	19
Status bar icons ..........................................................................................................................................	20
Switch to a new tablet .................................................................................................................................	21
Setting up your tablet .................................................................................................................................	22
About your BlackBerry ID ...........................................................................................................................	22
About BlackBerry Balance ..........................................................................................................................	23
Overview of tablet settings ..........................................................................................................................	23
Messages ...................................................................................................................................................	25
Add an email address and social networking account ..................................................................................	25
Manually add an email address ...................................................................................................................	25
View your messages ...................................................................................................................................	26
View your folders ........................................................................................................................................	26
Send an email ............................................................................................................................................	26
Refresh your messages and folders .............................................................................................................	27
Messaging tips ...........................................................................................................................................	27
Conversation threads ..................................................................................................................................	28
Change your default email address .............................................................................................................	28
Change email account options ....................................................................................................................	29
Troubleshooting: Email ...............................................................................................................................	29
Contacts ....................................................................................................................................................	30
Add, change, or delete a contact ................................................................................................................	30
Merge your contacts ...................................................................................................................................	30
Contact views .............................................................................................................................................	31
Add a contact picture .................................................................................................................................	31

Search for a contact ...................................................................................................................................	32
Sort your contacts ......................................................................................................................................	32
Filter your contacts .....................................................................................................................................	32
I can't synchronize my contacts ..................................................................................................................	32
Calendar ....................................................................................................................................................	33
Add, change, or delete an event ..................................................................................................................	33
Respond to a meeting invite ........................................................................................................................	33
Calendar views ...........................................................................................................................................	33
Change your calendar settings ....................................................................................................................	34
Switch calendars ........................................................................................................................................	34
Troubleshooting: Calendar ..........................................................................................................................	34
Browser .....................................................................................................................................................	36
Browsing the web .......................................................................................................................................	36
Bookmarking webpages .............................................................................................................................	37
Change browser options .............................................................................................................................	37
I can't play a song or video on a webpage ....................................................................................................	37
BlackBerry Bridge ......................................................................................................................................	38
About BlackBerry Bridge ............................................................................................................................	38
New features and enhancements ...............................................................................................................	39
Connect your tablet and smartphone using BlackBerry Bridge ....................................................................	40
BlackBerry Bridge basics ...........................................................................................................................	40
Remote control ..........................................................................................................................................	41
Do data charges apply? ...............................................................................................................................	43
About synchronizing Wi-Fi profiles and VPN profiles between your tablet and smartphone ...........................	43
About using BlackBerry Bridge in your organization ....................................................................................	44
Troubleshooting: BlackBerry Bridge ...........................................................................................................	44
Connections ...............................................................................................................................................	46
Wi-Fi ..........................................................................................................................................................	46
Bluetooth technology .................................................................................................................................	49
Tether your tablet to a Bluetooth enabled device .........................................................................................	51
Share files between your computer and tablet using Wi-Fi ...........................................................................	52

Share files between your computer and tablet using a USB connection .......................................................	53
Turn on airplane mode ...............................................................................................................................	53
Connect your tablet to an HDMI display ......................................................................................................	54
Troubleshooting: HDMI connections ...........................................................................................................	55
Keyboard and typing ..................................................................................................................................	56
Using the keyboard ....................................................................................................................................	56
Typing tips .................................................................................................................................................	56
Copy and paste ..........................................................................................................................................	57
Setting spelling checker options .................................................................................................................	57
Troubleshooting: Keyboard and typing ........................................................................................................	58
BlackBerry Mini Keyboard ..........................................................................................................................	58
Documents To Go .......................................................................................................................................	61
Getting started with Documents To Go ........................................................................................................	61
Using Word To Go .......................................................................................................................................	61
Using Sheet To Go ......................................................................................................................................	62
Using Slideshow To Go ...............................................................................................................................	63
Shortcuts: Documents To Go ......................................................................................................................	63
Print To Go .................................................................................................................................................	65
Using Print To Go .......................................................................................................................................	65
Troubleshooting: Print To Go ......................................................................................................................	66
Facebook ...................................................................................................................................................	67
Navigating Facebook for BlackBerry PlayBook tablets .................................................................................	67
New features ..............................................................................................................................................	67
Contacting your friends ...............................................................................................................................	67
Posting and tagging photos and videos .......................................................................................................	68
Posting comments and liking items .............................................................................................................	68
Adding friends and pages ...........................................................................................................................	68
Keeping up with events ...............................................................................................................................	68
Check in to a place .....................................................................................................................................	69
BlackBerry App World ................................................................................................................................	70

Download apps with BlackBerry App World .................................................................................................	70
Hide items intended for adult, mature, or teen audiences ............................................................................	70
I can't find an app in the BlackBerry App World storefront ...........................................................................	71
Camera ......................................................................................................................................................	72
Taking pictures ..........................................................................................................................................	72
Recording videos ........................................................................................................................................	73
Pictures .....................................................................................................................................................	74
Viewing your pictures .................................................................................................................................	74
Videos ........................................................................................................................................................	75
Playing videos ............................................................................................................................................	75
Music .........................................................................................................................................................	76
Playing your music .....................................................................................................................................	76
Creating playlists and organizing your music ...............................................................................................	77
Music Store ................................................................................................................................................	78
Buy and download music ............................................................................................................................	78
I accidentally deleted music that I purchased ..............................................................................................	79
Battery and power ......................................................................................................................................	80
Turning off your tablet and using standby mode ..........................................................................................	80
Battery power level icons ............................................................................................................................	80
Extending your battery life ..........................................................................................................................	81
Charge your tablet ......................................................................................................................................	81
Applications ...............................................................................................................................................	82
Delete an app .............................................................................................................................................	82
Move applications to the dock ....................................................................................................................	82
Add or rename a folder on the tablet home screen ......................................................................................	82
Deleting folders and icons from the tablet home page .................................................................................	83
Clock .........................................................................................................................................................	84
Setting the clock ........................................................................................................................................	84

Video chat ..................................................................................................................................................	85
About video chats .......................................................................................................................................	85
Starting video and voice-only chats .............................................................................................................	85
Add, change, or delete a contact ................................................................................................................	86
View chat history ........................................................................................................................................	86
Turn off the Accept Calls feature .................................................................................................................	87
Troubleshooting: Video chat .......................................................................................................................	87
Video Store .................................................................................................................................................	88
Downloading videos ....................................................................................................................................	88
Bing Maps ..................................................................................................................................................	89
Finding a location or business .....................................................................................................................	89
Get directions .............................................................................................................................................	89
I can't find my current location ...................................................................................................................	90
BlackBerry News ........................................................................................................................................	91
Getting started with the BlackBerry News app .............................................................................................	91
Customizing the BlackBerry News app ........................................................................................................	91
Reading articles in a news feed ...................................................................................................................	92
Security .....................................................................................................................................................	93
About tablet passwords ..............................................................................................................................	93
Set or change a password ...........................................................................................................................	93
Managing VPN profiles ...............................................................................................................................	94
Managing certificates .................................................................................................................................	94
Import a certificate from your computer using a Wi-Fi connection ................................................................	94
Import a certificate from your computer using a USB connection .................................................................	95
Delete all your tablet data ...........................................................................................................................	95
Podcasts ....................................................................................................................................................	96
Downloading and subscribing to podcasts ..................................................................................................	96
Voice notes ................................................................................................................................................	97
Recording voice notes ................................................................................................................................	97

Legal notice ...............................................................................................................................................

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User Guide

Getting started

Getting started

New features and enhancements for BlackBerry PlayBook OS 2.0

BlackBerry PlayBook OS 2.0 brings together the best of BlackBerry communication applications, productivity tools, and your favorite apps, movies, and music to help you make the most out of every moment.

Watch the BlackBerry PlayBook tablet demo videos: English

Email	You can add one or more email addresses to your BlackBerry PlayBook
	tablet. You can view all of your email (as well as messages from your social
	apps) in a single inbox, or you can organize your inbox to only view the
	messages for a specific address. Email management options allow you to
	customize your inbox view, set message alerts, include signatures and
	out-of-office notifications, and more. For more information, see the
	Messages section.
Calendar	Quickly and easily set up multiple calendars that work seamlessly with
	many popular message service providers, such as Google Mail and
	Windows Live Hotmail. Switch between Day, Week, Month, and Agenda
	views, and customize the display for each of your calendars. Use the
	innovative People view to see the contacts you are meeting with on a
	specific day. For more information, see the Calendar section.
Contacts	The Contacts app is a built-in mobile and social-centric contact app that
	enables you to synchronize contacts from many sources, such as
	Facebook, Twitter, and LinkedIn. You can view status updates for your
	contacts, get updated news feeds about a contact's company, and quickly
	see the people, places, and events that you have in common with a
	contact. For more information, see the Contacts section.

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User Guide Getting started

Android apps	Access a large number of additional apps for your tablet. BlackBerry
	Runtime for Android apps allows Android applications that developers
	have repackaged, signed, and submitted to the BlackBerry App World
	storefront, to run on the BlackBerry PlayBook OS 2.0.
Home screen management	Organize your home screen by creating folders and by placing frequently
	used apps and folders in a dock for easy access. Just touch and hold an
	app icon and when it starts to blink, you can move it, delete the app, or
	drag it onto another icon to create a folder. For more information, see the
	Applications section.
File Manager	Use the File Manager app to easily access pictures, videos, music, and
	documents that are stored on your tablet. If your tablet is paired with your
	BlackBerry smartphone using BlackBerry Bridge, you can also open files
	stored on your smartphone from your tablet. For information about
	connecting your tablet to your smartphone, see the BlackBerry Bridge
	section.
BlackBerry Balance	If you have a single device for both work and personal use, BlackBerry
	Balance addresses corporate security concerns without limiting your use
	of personal applications. Your work and personal activities are separated
	using distinct perimeters that contain separate applications, data,
	network connections, and permissions. For more information, see the
	topic about BlackBerry Balance in the Getting started section.
Reader mode for webpages	Reader mode allows you to select specific content within a website and
	extract and display it in a way that is easier to read. The surrounding
	website, ads, and other objects are removed from the screen view. The
	font size of the extracted text is increased and displayed on the screen in
	the same way as a book or magazine. To enter reader mode, simply tap
	the book icon above the webpage.
Documents To Go	Now combined in one powerful app with new features and enhancements,
	Documents To Go enables you to view .pdf files and view, edit, and format
	Microsoft Word documents, Microsoft Excel spreadsheets, and Microsoft
	PowerPoint presentations. If your tablet is set up to use BlackBerry
	Balance, you can keep work documents secure in your work perimeter. If
	you pair your tablet with a Bluetooth keyboard, you can now work more
	quickly and accurately using the Documents To Go typing and navigation
	shortcuts. For more information, see the Documents To Go section.

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User Guide Getting started

Print To Go	Print To Go enables you to wirelessly print a variety of files, including
	documents, webpages, and diagrams, from your laptop or computer
	directly to your tablet. You can view, sort, and manage digital files, such as
	documents, memos, or lists, as though they were physical sheets of paper.
	For more information, see the Print To Go section.
Touch screen keyboard	The touch screen keyboard has been enhanced to help you to type email
enhancements	messages or communicate with your contacts on BlackBerry Messenger
	more quickly and easily. Settings include spell check, word prediction,
	and automatic word correction. For more information, see the Keyboard
	and typing section.
BlackBerry Bridge	With BlackBerry Bridge, you can now use your BlackBerry smartphone as
enhancements	a wireless mouse and keyboard for your tablet. Watch movies, surf the
	Internet, or present a slideshow on your tablet's screen or a connected
	HDMI display, such as a TV, projector, or computer monitor. Perfect for
	pausing a movie when your tablet is connected to your TV with an HDMI
	cable. For more information, see the BlackBerry Bridge section.
Video Chat enhancements	The Video Chat app includes improvements to the user interface and
	further integration with the Contacts app. Any existing video chat contacts
	are merged with the Contacts app and any new contacts are automatically
	added to the contact list in the Contacts app. You can now see a filtered
	view of favourite video chat contacts, invite a contact using a BlackBerry
	ID or tablet PIN, and display a video chat on an external display using an
	HDMI cable. For more information, see the Video Chat section.

Getting to know your tablet

Watch a video about the tablet hardware: English

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User Guide

Getting started

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User Guide

Getting started

Using the touch screen

Watch a video about touch screen gestures: English

Scroll and move between items

To scroll through a list, pan a webpage, move between pictures, and more, slide your finger up and down or right and left.

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User Guide

Getting started

Zoom in and zoom out

To zoom in and zoom out of a webpage, picture, video, or other content, slide your fingers apart to zoom in or together to zoom out.

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User Guide

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Move items from one place to another

To move an item from one place to another, touch and hold the item. Slide your finger to where you want the icon to be.

Show the home screen and minimize apps

To show the home screen and minimize apps, swipe up from the bottom frame onto the screen.

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User Guide

Getting started

Show the menu

In many apps, you can find additional features, options, and help in the menu.

To show the menu while you are in an app, swipe down from the top frame onto the screen. To close the menu, tap anywhere on the screen outside the menu.

Switch between apps

You can flip between your open apps without having to return to the home screen.

To switch between apps, swipe in from the left or right frame onto the screen.

Show the status bar

You can peek at the status bar without leaving the app you're using. This is a great way to quickly check your notifications, see the time, keep an eye on your battery power level, change system options, and more.

To show the status bar, swipe in from the top-left frame onto the screen.

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Getting started

Close an app

To close an app, show the home screen to minimize the app. Touch the minimized app and swipe up.

Switch between views on the home screen

To switch between views, swipe left or right in the lower part of the home screen.

Wake up your tablet

Your tablet enters standby mode after a certain period of time to conserve battery power. To wake it up, swipe from one side of the frame to the other.

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Getting started

Show the keyboard

To show the keyboard, swipe in from the bottom-left frame onto the screen.

Zoom in and zoom out quickly

To zoom in and zoom out quickly, double-tap a webpage, picture, or other content.

Go back

To navigate within an application, you can swipe up from the bottom frame toward the left frame. For example, this would allow you to navigate from a picture to the picture gallery.

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Getting started

Personalizing your home screen

Watch a video about personalizing your tablet: English

You are unique; your BlackBerry PlayBook tablet should be too. There are many ways you can display your personality, such as arranging the icons on your home screen so they are just the way you like them, or changing the wallpaper. In addition to the personalization suggestions listed here, the Options menu provides many additional settings you can use to customize your tablet.

Move an app	Touch and hold an icon. When it starts to blink, drag the icon in any direction .
Add apps to your dock	Touch and hold an icon. When it starts to blink, drag the icon into the dock.
Set a picture as your wallpaper	Tap a picture. Swipe down from the top frame. Tap Set as Wallpaper.

View your notifications

Your BlackBerry PlayBook tablet uses notifications to keep you informed about software updates, new messages, calendar reminders, battery power level, and much more. When new notifications come in, the top-left or top-right corner of the screen glows red.

Watch a video about updating your software: English

Do one of the following:

•If you're in an application, swipe in from the top-left frame onto the screen. Tap .

•If you're on the home screen, on the status bar, tap .

Return to what you were doing	Tap anywhere on the screen outside of the notification.
Dismiss a notification	Tap	.
View a specific type of notification	On the status bar, tap the icon for the type of notification that you want to see.

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User Guide Getting started

Jump to the related app	Tap the notification message. For example, if you tap an email notification, the email
	opens in the Messages app.

Status bar icons

The following icons appear on the status bar of the home screen. Tap the icon to change an option.

Airplane mode	Alarm
Turn off airplane mode to restore wireless	Turn on or turn off the alarm. To set an alarm,
connections. To turn on airplane mode, tap	open the Clock app and tap a clock.
> Airplane Mode. Set the switch to ON.
Power	BlackBerry Bridge
Check the battery power level and lower the	Disconnect your BlackBerry smartphone and
screen brightness to extend your battery life.	lock or unlock the contents of the smartphone
You can also put your tablet in standby mode,	that is connected to your tablet. To connect
or turn off, lock, or restart your tablet.	your tablet and smartphone using BlackBerry
	Bridge, tap	> BlackBerry Bridge.
Bluetooth	Development mode
Turn on or turn off Bluetooth connections. To	Turn off and turn on development mode . To
pair your tablet with a different device, tap	turn on development mode in order to enable
> Bluetooth.	software development tools, tap		>
	Security. Tap Development mode.

Music

Pause, fast-forward, or rewind the song that is currently playing.

Presentation mode

Indicates that you are viewing a video or presentation in presentation mode and that your tablet is connected to an external display using an HDMI cable.

Orientation lock	Notifications
Set your tablet to landscape or portrait mode.	View your notifications, including app updates.
Settings	Software update
	Download a wireless update.

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User Guide Getting started

Access all of your tablet settings, such as BlackBerry ID, wireless connections, and security.

Wi-Fi turned on		Wi-Fi not connected
Wi-Fi is turned on and you are connected to the		Wi-Fi is turned on, but you are not connected to
Wi-Fi network shown.		a Wi-Fi network. To connect to a Wi-Fi network,
		tap	> Wi-Fi.
Wi-Fi turned off		BlackBerry Balance
Wi-Fi is turned off. To connect to a Wi-Fi		Lock or unlock your enterprise (work)
network, tap	> Wi-Fi.	perimeter, if one has been created by your
		administrator.
Email notification		Calendar notification
Open the inbox to view the new message.		Open the Calendar app to view the
		appointment.

When you connect to a BlackBerry smartphone using BlackBerry Bridge, the following icons notify you of new email, appointments, and more. If you don't want to see notifications for specific apps, you can select which apps and accounts to display on your tablet from the Device Properties screen in the BlackBerry Bridge app on your smartphone. For more information, see the BlackBerry Bridge section of the Help.

Email	Calendar
BBM	Task

Switch to a new tablet

Before you begin:

If you want to start using a new BlackBerry PlayBook tablet, you can use the BlackBerry Desktop Software on your computer to move your media files, applications, and settings from your current tablet to your new tablet.

1.On your computer, in the BlackBerry Desktop Software, click Help > Check for updates. If an update is available, click the update to update your version of the BlackBerry Desktop Software.

2.Click Device > Switch devices.

3.Click the icon for your current tablet.

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User Guide

Getting started

4.Select the media files, applications, or settings you want to transfer, and select the appropriate options.

5.Follow the instructions on the screen to back up your tablet data and connect your new tablet to your computer.

6.Click the icon for your new tablet to import your tablet data.

Remember to delete your tablet data before reselling it, giving it away, or recycling it. In an effort to help the environment, visit www.blackberry.com/recycling for information about returning your tablet to RIM for recycling and safe disposal.

Setting up your tablet

Once you have completed the setup wizard, you can further customize your tablet by changing your settings. There are several preferences you can change, such as the time, keyboard type, and language.

1.To personalize your tablet, on the status bar, tap .

•To set the date and time on the home screen, tap Date & Time and complete the fields.

•To change the keyboard type, tap Keyboard.

•To change the language, tap Language.

•To set applications to run in the background, tap General. In the Application Behavior drop-down list, tap

Showcase.

2.To set up a custom clock, on the home screen, tap the clock application.

About your BlackBerry ID

BlackBerry ID gives you a single sign-in identity across BlackBerry products, sites, services, and apps, including the BlackBerry App World storefront . After you create a BlackBerry ID, you only need to use one email address and one password to log in to any products that use BlackBerry ID.

When you set up your BlackBerry PlayBook tablet, you are prompted to create your BlackBerry ID. You can choose the email address that you want to use for your BlackBerry ID. If you have a user name and password that you use for email accounts on your BlackBerry smartphone, that user name is different than your BlackBerry ID.

To update your BlackBerry ID information, go to https://blackberryid.blackberry.com/bbid/login/.

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About BlackBerry Balance

BlackBerry Balanceaddresses corporate security concerns without limiting your use of personal applications. Using distinct areas of your tablet called perimeters, you can separate your work and personal activities. A perimeter is a grouping of applications, data, and network connections that allows for targeted control and management. It has separate data storage, application permissions, and network routing rules.

By default, your BlackBerry PlayBook tablet uses a personal perimeter. Your corporate IT department can then create a work perimeter by enrolling in a management solution. You can also use a BlackBerry Bridge perimeter to create an insulated area to view data and applications on your BlackBerrysmartphone.

Your personal perimeter provides the opportunity to use your tablet without impacting corporate security policies in your corporate perimeter. Your personal perimeter allows you to use your tablet for activities not sanctioned by your employer such as downloading videos, playing online multi-player games, and uploading personal photos and Facebook entries.

Your work perimeter can contain a modified version of BlackBerry App World that contains the applications you are allowed to download and use at work. It can also provide an area where you can create, edit, and save work documents and slide decks.

Overview of tablet settings

Your BlackBerry PlayBook tablet includes a settings pane that you can use to change the settings on your tablet. To access settings, on the status bar, tap .

For information about how to complete the tasks in the table, see the appropriate section of the Help.

Tab	Description
About	Find general, hardware, operating system, network, legal, and SIM card information.
Airplane Mode	Turn off all wireless network connections.
Wi-Fi	Set up your Wi-Fi network and use advanced features to manually connect or use WPS to
	connect to the network.
Mobile Network	Set up your mobile data services and access advanced settings to manually configure APN
	or VPN connections. See if you have a micro SIM card installed.
Software Updates	View the current software version running on your tablet and check for software updates.

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User Guide Getting started

Tab	Description
Bluetooth	Turn on and set up Bluetooth connectivity, add new Bluetooth enabled devices, and see
	the current list of paired devices.
BlackBerry ID	View your current BlackBerry ID information, sign in to your BlackBerry ID account, and
	change your BlackBerry ID password.
Accounts	Create the accounts on your tablet that will be used by your perimeters as part of
	BlackBerry Balance.
BlackBerry Bridge	Complete the tablet portion of the BlackBerry Bridge setup.
BlackBerry Balance	Create and lock an area and change the password that you have assigned to that area.
Internet Tethering	Connect to a BlackBerry smartphone in order to share the Internet connection.
Screen	Set up how your tablet screen appears when it is running on battery power and when it is
	plugged into an external power source.
HDMI	Connect your tablet to an HDMI display, such as a monitor, TV, or projector.
Sounds & Notifications	Adjust the overall volume on your tablet, turn on AUDIOBOOST for use with your
	headphones, and set audio and visual notifications.
General	Set up the behavior for applications running in the background.
Storage & Sharing	Set up access to the files stored on your tablet, including USB connections, network
	identification, file sharing, Wi-Fi sharing, and password protection for sharing files.
Security	Set up application permissions, certificates, passwords, VPN credentials, and SIM card
	settings. Enable development mode and delete all of the data from your tablet.
Language	Change the language and country/region settings for your tablet.
Keyboard	Change the keyboard type and set up spelling and automatic word completion.
Date & Time	Change the time zone, time, and date display.

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User Guide

Messages

Messages

Add an email address and social networking account

Watch a video about using the Messages app: English

Save time by reading all of your messages from your email addresses and social apps in one inbox on your BlackBerry PlayBook tablet. Respond to work emails and Facebook messages all from the same place. If your organization is using BlackBerry Balance technology, you might need to set up a password to access your organization's email.

1.Tap .

2.Tap Accounts > Add New Account.

3.Tap an account type.

4.Enter your account information.

5.Tap Continue.

6.Change any settings for the account, such as the account name and sychronization settings.

7.Tap Save.

Manually add an email address

You might need to add more information than your username and password to set up an email address on your BlackBerry PlayBook tablet. For example, you might need to specify a domain or server address. Check with your administrator to see if this applies to you.

1.Tap .

2.Tap Accounts > Add New Account > Email, Calendar, and Contacts.

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User Guide

Messages

3.Tap Advanced Settings.

4.Tap the type of address that you are adding.

5.Enter your account information.

View your messages

When you open the Messages application, the All Accounts message list appears. This message list includes all of your email messages and messages from your social apps, such as Facebook and Twitter. You can also view all of your messages for a specific email address.

1.Tap .

2.Tap an email account.

View your folders

1.Tap .

2.Tap an email account.

3.Tap .

Send an email

1.Tap .

2.In the To field, enter an email address or a contact name.

3.Type a message.

•To add an attachment, tap .

•To set the importance level, tap .

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User Guide

Messages

•To save a draft of the message, tap > Save.

4.To send a message, tap .

Reply to a message	Tap	.
Reply all to a message	Tap	.
Forward a message	Tap	.
Flag a message	Tap	.
File a message	Tap	.
Search for a message	Tap	.
Delete a message	Tap	.

Refresh your messages and folders

Refresh your message list	In your message list, drag down.
Refresh your folders	In a folder, if there are no messages, tap	. If there are messages in the
	folder, drag down.

Messaging tips

Switch between drafting a message and viewing your message inbox

Swipe down from the top frame. Tap Messages.

Go to a draft message	Swipe down from the top frame. Tap a draft.

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User Guide Messages

	Compose a new message	Swipe down from the top frame. Tap Compose.
	Compose a Facebook message, LinkedIn message, or	In your message inbox, tap	. Tap an icon. Type part of
	direct Twitter message
		a contact's name. Tap a contact.

Conversation threads

Using the conversation threads feature, you can view all of the messages in an email thread. Messages are grouped by subject and the most recent message appears first.

View all of the messages in a conversation thread	In your message list, tap	.
Turn off conversation threads	Swipe down from the top frame. Tap		. Tap Display and
	Actions. In the Display As drop-down list, click Single
	Message.

Change your default email address

When you add an email address to your BlackBerry PlayBook tablet, that email address will become the default address used when you send email messages and calendar invitations. If you have added more than one email address to your tablet, you can change the default address to use with your Messages and Calendar applications.

Tap > Accounts > Default Accounts.

•To change the default address you use to send email messages, in the Email drop-down list, tap an email address.

•To change the default address you use to send calendar invitations, in the Calendar drop down list, tap an email address.

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User Guide

Messages

Change email account options

1.Swipe down from the top frame.

2.Tap .

•To change message list options and set message alerts, tap Display and Actions.

•To add a signature or set an out-of-office reply, tap Email Preferences.

Troubleshooting: Email

Issue	Possible cause or solution
I can't add an email	Check that you have entered the correct account information for your email address.
address	If you are trying to add an enterprise email address, contact your administrator. You might
	need to manually add the email address.
I can't send an email	Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi
message	network.
I am not receiving email	Check that you have turned on synchronization for your email address. On the status bar, tap
messages	> Accounts. Tap an account. Verify that Sync Email is turned on.
	Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi
	network.
	Check that your email account password is correct.

I can't see items in a folder By default, only Inbox, Sent Items, and Outbox folders are synched. To view messages in your other folders, you might need to refresh the folder.

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User Guide

Contacts

Contacts

Add, change, or delete a contact

Watch a video about using the Contacts app: English

1.To add a contact, tap .

2.Enter the contact information.

3.Tap .

Change a contact	Tap	.
Delete a contact	Tap	.

Merge your contacts

When you add multiple email accounts or social app accounts, like LinkedIn, to your BlackBerry PlayBook tablet, your tablet automatically merges contacts from those sources when it's clear that the contacts are the same person (for example, they have the same first and last name or mobile phone number). If duplicate contact entires still appear in your Contacts list, you can merge those contacts into one entry.

1.Tap a contact.

2.Tap .

3.Tap Add Link.

4.Enter a contact's name.

5.Tap beside the contact that you want to merge.

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