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Advanced Hybrid System
Getting Started
KX-TES824
Model KX-TEM824
Thank you for purchasing a Panasonic Advanced Hybrid System.
This manual shows you how to install and programme this product so that you can operate the basic features. For detailed information, refer to the Installation Manual.
KX-TES824/KX-TEM824: Version 2.0
System Components
System Components Table
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Model |
Description |
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Main Unit |
KX-TES824 |
Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24 |
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Extensions |
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KX-TEM824 |
Advanced Hybrid System: 6 to 8 Outside (CO) Lines, 16 to |
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24 Extensions |
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Optional Service Cards |
KX-TE82460 |
2-Port Doorphone Card |
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KX-TE82461 |
4-Port Doorphone Card |
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KX-TE82474 |
8-Port SLT Extension Card |
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KX-TE82480 |
2-Port Analogue CO Line and 8-Port SLT Extension Card |
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KX-TE82483 |
3-Port Analogue CO Line and 8-Port Hybrid Extension Card |
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KX-TE82491 |
Message Expansion Card for DISA/UCD OGMs |
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KX-TE82492 |
2-Channel Voice Message Card |
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KX-TE82493 |
3-Port Caller ID Card |
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Proprietary Equipment |
KX-T30865 |
Doorphone |
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KX-A227 |
Backup Battery Cable |
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Notice
Certain models may not be available in your country/area.
2 Getting Started
Expandability of Outside (CO) Lines and Extensions
|
KX-TE82483 |
KX-TE82480 |
KX-TE82474 |
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Outside (CO) Line: 3 |
Outside (CO) Line: 2 |
Outside (CO) Line: 0 |
Expanded |
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System |
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Extension: 8 |
Extension: 8 |
Extension: 8 |
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KX-TES824 |
– |
– |
0 |
3 |
|
Outside (CO) Line: 3 |
– |
– |
8 |
16 |
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Extension: 8 |
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– |
2 |
– |
5 |
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– |
8 |
– |
16 |
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3 |
– |
– |
6 |
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8 |
– |
– |
16 |
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3 |
– |
0 |
6 |
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8 |
– |
8 |
24 |
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3 |
2 |
– |
8 |
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8 |
8 |
– |
24 |
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KX-TEM824 |
– |
– |
0 |
6 |
|
Outside (CO) Line: 6 |
– |
– |
8 |
24 |
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Extension: 16 |
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– |
2 |
– |
8 |
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– |
8 |
– |
24 |
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Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over connected networks
Getting Started |
3 |
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Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Clean with a damp cloth.
4.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5.Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6.Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.
7.The product should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8.For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9.Do not allow anything to rest on the power cord. Do not locate this product where the power cord may be stepped on or tripped on.
10.To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11.Do not insert objects of any kind into this product through its slots and openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on or in the product.
12.To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should service this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.
13.Unplug this product from the wall outlet and have it serviced by qualified service personnel in the following cases:
a)When the power supply cord or plug is damaged or frayed.
b)If liquid has been spilled into the product.
c)If the product has been exposed to rain or water.
d)If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.
e)If the product has been dropped or the cabinet has been damaged.
f)If product performance deteriorates.
14.Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning.
15.Do not use a telephone in the vicinity of a gas leak to report the leak.
4 Getting Started
16.Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.
17.This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C ) and vibration, and should not be exposed to direct sunlight.
18.If you are having problems making calls to outside destinations, follow this procedure to test the outside (CO) lines:
1.Disconnect the PBX from all outside (CO) lines.
2.Connect known working single line telephones (SLTs) to those outside (CO) lines.
3.Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service Centre.
19.Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner.
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
•This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
•If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
•This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
For users in Finland, Norway and Sweden only
•This unit may only be installed in a room or space with restricted access, and equipotential bonding must be applied. For information on earthing, refer to "2.7 Connecting Frame Earth".
Getting Started |
5 |
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For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
•This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
•Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PBX) associated with this modem. In order to operate within the limits for compliance with Telecom's Specifications, the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.
•IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.
•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero + area code should either be removed when calling back local numbers, or check with your toll carrier that a charge will not be levied.
•All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is used, and what is disclosed to any other party.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.
Notes
•When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries.
•When replacing a battery, use only the same battery type, or an equivalent recommended by the battery manufacturer.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
6 Getting Started
WARNING
•THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.
•IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
•UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
•WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.
•TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.
CAUTION
DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
SAVE THESE INSTRUCTIONS
Getting Started |
7 |
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Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark 
or the BSI mark 
on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP OUTLET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that
is marked with the letter E or by the safety earth symbol 
or coloured GREEN or GREEN-AND- YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED.
8 Getting Started
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault and we advise you not to call Fault Repair Service.
Getting Started |
9 |
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Table of Contents
1 |
|
Before Installation ................................................................................ |
11 |
1.1 |
Unpacking........................................................................................................................ |
11 |
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1.2 |
System Connection Diagram ......................................................................................... |
12 |
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2 |
|
Installation............................................................................................. |
13 |
2.1 |
Opening Covers .............................................................................................................. |
13 |
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2.2 |
Connecting Outside (CO) Lines..................................................................................... |
14 |
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2.3 |
Connecting Extensions .................................................................................................. |
14 |
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2.4 |
Securing Cords ............................................................................................................... |
15 |
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2.5 |
Closing Covers................................................................................................................ |
15 |
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2.6 |
Wall Mounting.................................................................................................................. |
17 |
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2.6.1 Mounting on a Wooden Wall ............................................................................................. |
17 |
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2.6.2 Mounting on a Concrete or Mortar Wall ............................................................................ |
18 |
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2.7 |
Connecting Frame Earth ................................................................................................ |
19 |
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3 |
Starting the Advanced Hybrid System ............................................... |
20 |
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3.1 |
Starting the Advanced Hybrid System.......................................................................... |
20 |
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4 |
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PC Programming .................................................................................. |
22 |
4.1 |
PC Programming............................................................................................................. |
22 |
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5 |
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PT Programming................................................................................... |
23 |
5.1 |
Programming Instructions ............................................................................................. |
23 |
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5.2 |
Programming Procedures .............................................................................................. |
24 |
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5.2.1 Basic Features .................................................................................................................. |
27 |
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5.2.2 Toll Restriction (TRS) Features ......................................................................................... |
31 |
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10 Getting Started
1 Before Installation
1.1Unpacking
Check the package contents.
Main Unit × 1
CD-ROM (including manuals, etc.) × 1
*AC Cord × 1 |
Screw × 3 |
Washer × 3 |
Mini Plug (for pager and music |
Strap × 1 |
Rivet × 1 |
source) × 2 |
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*The type of the AC cord may vary depending on the country/area of use.
More than one type of AC cord may be included for countries/areas in Central and South America.
Necessary tools (not supplied):
Telephone cable for extension connection:
Diameter of cable |
Maximum length of cable |
(ø 0.4 mm to ø 0.65 mm) |
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ø 0.5 mm |
1128 m for SLT |
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ø 0.5 mm |
229 m for PT and DSS Console |
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The maximum length of the cable may vary depending on the type of the cables.
2-conductor connectors for outside (CO) line connections
4-conductor connectors for extension connections
Hammer × 1
KX-T7730 or KX-T7735 × 1
Screwdriver × 1
Note
Use a twisted pair cable for 2- or 4-conductor connector.
Getting Started |
11 |
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