HP (Hewlett-Packard) NK676UCABA, NL162UPABA User Manual

HP EliteBook 2730p Notebook PC

Maintenance and Service Guide

Document Part Number: 483222-002

March 2012

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2008, 2012 Hewlett-Packard Development Company, L.P.

Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: March 2012

First Edition: October 2008

Document Part Number: 483222-002

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1Product description

2External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Buttons and switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15 Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17 Hinge cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

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Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21 RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Audio connector board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30 Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34 Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

5 Computer Setup

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Restoring factory settings in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 12.1-inch, WXGA display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4 System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

7 Screw listing

Phillips PM2.0×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3 Torx T8M2.0×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4 Torx T8M2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8 Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9 Phillips PM2.5×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

8 Backup and recovery

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

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9 Connector pin assignments

1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5 Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

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Product description

Category	Description
Product Name	HP EliteBook 2730p Notebook PC
Processors	Intel® Core™2 Duo ultra low-voltage, non-socketed processors:
	■ SL9600 2.13-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)
	■ SL9400 1.86-GHz processor, 6-MB L2 cache, 1066-MHz FSB
	■ SL9300 1.60-GHz processor, 6-MB L2 cache, 1066-MHz FSB
	■ SU9400 1.40-GHz processor, 3-MB L2 cache, 800-MHz FSB
	■ SU9300 1.20-GHz processor, 3-MB L2 cache, 800-MHz FSB
Chipset	Northbridge: Cantiga GS
	Southbridge: Intel ICH9M SFF enhanced
Graphics	Intel Graphics Media Accelerator X4500 HD Unified Memory Architecture (UMA) graphics
	subsystem integrated with shared system memory (dynamically allocated) with up to 384 MB
	shared system memory
Panel	Digitizer with pen support
	Sparkle-free glass
	Integrated keyboard light
	2 wireless local area network (WLAN) antennae
	Supports the following display assemblies:
	■ 12.1-inch WXGA LED AntiGlare (1280 × 800) with webcam and outdoor light
	■ 12.1-inch WXGA LED AntiGlare (1280 × 800) with webcam
	■ 12.1-inch WXGA LED AntiGlare (1280 × 800) with outdoor light
	■ 12.1-inch WXGA LED AntiGlare (1280 × 800)
Memory	2 customer-accessible/upgradable memory module slots
	Supports dual-channel memory
	Supports PC2-6400, 800-MHz, DDR2 memory modules
	Up to 8192-GB maximum memory supported

Supports the following configurations:

■8192-MB total system memory (4096 × 2, dual-channel)

■6144-MB total system memory (4096 + 2048)

■5120-MB total system memory (4096 + 1024)

■4096-MB total system memory (2048 × 2, dual-channel)

■3072-MB total system memory (2048 + 1024)

■2048-MB total system memory (1024 × 2, dual-channel)

■2048-MB total system memory (2048 × 1)

■1024-MB total system memory (1024 × 1)

(Continued)

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Product description

Category	Description
Mass storage drives	Supports 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.80-inch) solid-state drives
	Customer-accessible
	Serial ATA
	HP 3D DriveGuard
	Supports the following drives:
	■ 250-GB, 5400-rpm hard drive
	■ 160-GB, 5400-rpm hard drive
	■ 120-GB, 5400-rpm hard drive
	■ 80-GB, 5400-rpm hard drive
	■ 128-GB solid-state drive
	■ 80-GB solid-state drive
Optical drives	Supports external optical drive only through docking station
Diskette drive	Supports external USB diskette drive only
	Supports boot from USB device
Microphone	Integrated dual array microphone
Audio	Analog Devices AD1984A high-definition audio
	Single speaker
Webcam	Optional 2.1-megapixel webcam with business card reader support
	Business card slot
Modem	56K V.92 1.5-inch data/fax modem with digital line guard
	Modem cable is included
	Supports no-modem option
Ethernet	Intel 10/100/1000 network interface card (NIC)
	NIC power-down technology
	Ethernet cable included
	S4/S5 wake on LAN
Wireless	Integrated WLAN options by way of wireless module:
	2 wireless antennae built into display assembly
	Supports no-WLAN option
	Supports the following WLAN formats:
	■ Broadcom 802.11a/b/g/n
	■ Broadcom 802.11b/g
	■ 802.11a/b/g/n Intel with iAMT support
	■ 802.11a/b/g Intel with iAMT support
	Integrated wireless wide area network (WWAN) options by way of wireless module:
	HSPDA EV-DO WWAN module
	2 WWAN antennae built into display assembly (worldwide 5-band)
	Supports aftermarket WWAN option
	Subscriber identify module (SIM) user-accessible behind primary battery
	Integrated personal area network (PAN) options by way of Bluetooth® module:
	Support for no-WPAN option
	Broadcom Bluetooth
External media card	One ExpressCard slot, supporting optional ExpressCard/54 cards
	SD Card Reader supporting MultiMediaCard (MMC) and Secure Digital (SD) Memory Cards
	(Continued)

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Product description

Category	Description
Docking	HP 2700 Ultra-Slim Expansion Base support
	Signals passed through docking connector:
	■ External monitor
	■ Headphone
	■ Microphone
	■ Optical drive support
	■ Power
	■ RJ-45
	■ USB 2.0
Ports	1394a
	Audio-in (mono microphone)
	Audio-out (stereo headphone)
	Multi-pin AC power
	RJ-11 (modem)
	RJ-45 (Ethernet, includes link and activity lights)
	USB (2, one powered)
	VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug
	with auto-detect)
Keyboard/pointing device	Spill-resistant 27.1-mm (10.7-inch) keyboard
	Dual-point configuration (TouchPad with 2 TouchPad buttons and pointing stick with 2
	pointing stick buttons)
	Durable key caps
	Taps enabled as default
Power requirements	65-W HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin,
	supports 3-pin DC connector)
	6-cell, 2.25-Ah (44-Wh) Li-ion battery
	Supports HP2700 Ultra-Slim Battery (travel battery)
Security	Supports security cable slot
	Optional integrated Active Smart card reader
	Integrated trusted platform module (TPM) 1.2 chip (soldered to system board)
	Integrated USB-based fingerprint reader
Operating system	Preinstalled without Microsoft® Office:
	Windows Vista® Business 32
	Windows Vista Business 32 with Windows® XPTablet image
	FreeDOS
	Preinstalled with Microsoft Office:
	Windows Vista Business 32 with Microsoft Office 2007 Ready
	Windows Vista Business 32 with Windows XPTablet image and Microsoft Office 2007 Ready
	Windows Vista Ultimate 32 with Microsoft Office 2007 Ready
	Windows Vista Ultimate 32 with Windows XPTablet image and Microsoft Office 2007 Ready
	Windows Vista Business 32 with Microsoft Office 2007 Personal
	Windows Vista Business 32 with Windows XPTablet image and Microsoft Office
	2007 Personal
	Windows Vista Business 32 with Microsoft Office 2007 Personal and PowerPoint
	Windows Vista Business 32 with Windows XPTablet image, Microsoft Office 2007 Personal,
	and PowerPoint
	Windows Vista Business 32 with Microsoft Office 2007 Pro
	Windows Vista Business 32 with Windows XPTablet image and Microsoft Office 2007 Pro
	(Continued)

Maintenance and Service Guide

1–3

Product description

Category	Description
Operating system	Restore media:
	Windows Vista Business 32
	Windows Vista Business 64
	Windows Vista Ultimate 32
	Windows Vista DRDVD
	Windows XPTablet
	Windows XPTablet DRDVD
	Microsoft Office Ready restore DVD
	Certified: Novell SuSE Linux
	Web support:
	Windows Vista Enterprise 32
	Windows Vista Enterprise 64
Serviceability	End-user replaceable parts:
	■ AC adapter
	■ Battery (system)
	■ Hard drive
	■ Memory module
	■ Optical drive
	■ WLAN module
	■ WWAN module

1–4	Maintenance and Service Guide

2

External component identification

Top components

Wireless antenna locations

Item	Component	Description
1	WWAN antenna*	Sends and receives wireless signals to communicate with wireless wide area
		networks (WWAN).
2	WLAN antennae (2)*	Send and receive wireless signals to communicate with wireless local area
		networks (WLAN).
3	External WWAN antenna	Sends and receives wireless signals to communicate with wireless wide area
		networks (WWAN).

*These antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide

2–1

External component identification

Display components

Item	Component	Description
1	Webcam light (select models only)	On: The webcam is in use.
2	Webcam (select models only)	Records audio and video and captures still photographs.
3	Keyboard light button	Opens and turns on the keyboard light.
4	Keyboard light	Illuminates the keyboard in low-light conditions when the keyboard light button
		is pressed.
5	HP Fingerprint Sensor	Allows a fingerprint logon to Windows instead of a password logon.
	(fingerprint reader)
6	Internal microphones (2)	Record sound and transmit sound for video conferencing and Voice Over
		IP (VoIP).
7	Ambient light sensor	Automatically adjusts the display brightness based on the lighting conditions
		in your environment.
8	Convertible hinge	Swivels the display and converts the computer from traditional notebook
		mode into tablet mode or vice versa.

2–2	Maintenance and Service Guide

External component identification

Buttons and switches

Item	Component	Description
1	Internal display switch	Turns off the display if the display is closed while the power is on.
2	Presentation button	Starts the presentation feature.
3	Volume mute button	Mutes and restores speaker sound.
4	Volume scroll zone	Adjusts speaker volume:
		■ To decrease volume, slide your finger across the volume scroll zone from
		right to left. You can also press and hold the left end of the volume
		scroll zone.

■ To increase volume, slide your finger across the volume scroll zone from left to right. You can also press and hold the right end of the volume scroll zone.

Maintenance and Service Guide

2–3

External component identification

Keys

Item	Component	Description
1	esc key	Displays system information when pressed in combination with the fn key.
2	fn key	Executes frequently used system functions when pressed in combination with
		a function key or the esc key.
3	Windows logo key	Displays the Windows Start menu.
4	Windows applications key	Displays a shortcut menu for items beneath the pointer.
5	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad.
6	Function keys	Execute frequently used system functions when pressed in combination with
		the fn key.

2–4	Maintenance and Service Guide

External component identification

Lights

Item	Component	Description
1	Power light	■ On: The computer is on.
		■ Blinking: The computer is in the Sleep state (Windows Vista) or Standby
		(Windows XP).
		■ Off: The computer is off or in Hibernation.
2	Battery light	■ Amber: A battery is charging.
		■ Turquoise: A battery is close to full charge capacity.
		■ Blinking amber: A battery that is the only available power source has
		reached a low battery level. When the battery reaches a critical battery
		level, the battery light begins blinking rapidly.
		■ Off: If the computer is plugged into an external power source, the light turns
		off when all batteries in the computer are fully charged. If the computer is
		not plugged into an external power source, the light stays off until the
		battery reaches a low battery level.
3	Drive light	■ Blinking turquoise: The hard drive is being accessed.
		■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive.
4	Caps lock light	On: Caps lock is on.
5	TouchPad light	■ Off: TouchPad is enabled.
		■ Amber: TouchPad is disabled.
6	Volume mute light	■ Turquoise: Computer sound is on.
		■ Amber: Computer sound is off.
7	Volume down light	Blinking: The volume scroll zone is being used to decrease speaker volume.
8	Volume up light	Blinking: The volume scroll zone is being used to increase speaker volume.
9	Num lock light	On: Num lock is on or the embedded numeric keypad is enabled.

Maintenance and Service Guide

2–5

External component identification

Pointing devices

Item	Component	Description
1	TouchPad light	■ Off: TouchPad is enabled.
		■ Amber: TouchPad is disabled.
2	TouchPad on/off control	Enables/disables the TouchPad when pressed in combination with the fn key.
3	Pointing stick*	Moves the pointer and selects or activates items on the screen.
4	fn key	Enables/disables the TouchPad when pressed in combination with the f5 key.
5	Left pointing stick button*	Functions like the left button on an external mouse.
6	TouchPad*	Moves the pointer and selects or activates items on the screen.
7	Left TouchPad button*	Functions like the left button on an external mouse.
8	Right TouchPad button*	Functions like the right button on an external mouse.
9	TouchPad scroll zone*	Scrolls up or down.
-	Right pointing stick button*	Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

2–6	Maintenance and Service Guide

External component identification

Front components

Item	Component	Description
1	Power switch	■ When the computer is off, slide the switch to the right to turn on
		the computer.
		■ When the computer is on, slide the switch to the right to shut down
		the computer.
		■ When the computer is in the Sleep state (Windows Vista) or Standby
		(Windows XP), slide the switch to the right briefly to exit the Sleep state
		or Standby.
		■ When the computer is in Hibernation, slide the switch to the right briefly to
		exit Hibernation.
		If the computer has stopped responding and Windows shutdown procedures
		are ineffective, slide the switch to the right and hold for at least 5 seconds to
		turn off the computer.
		To learn more about your power settings, select Start > Control Panel >
		System and Maintenance > Power Options.
2	Business card slot	Holds a business card in position so that the webcam can capture an image.
3	Display release latch	Opens the computer.
4	Keyboard light button	Opens and turns on the keyboard light.
5	External WWAN antenna button	Opens the external WWAN antenna.
6	Bluetooth compartment	Contains an optional Bluetooth device.

Maintenance and Service Guide

2–7

External component identification

Right-side components

Item	Component	Description
1	HP Fingerprint Sensor	Allows a fingerprint logon to Windows instead of a password logon.
	(fingerprint reader)
2	1394 port	Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
3	Audio-out (headphone) jack	Produces sound when connected to optional powered stereo speakers,
		headphones, ear buds, a headset, or television audio.
4	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo array
		microphone, or monaural microphone.
5	SD Card Reader	Supports the following optional digital card formats:
		■ Secure Digital (SD) Memory Card
		■ MultiMediaCard (MMC)
6	USB port	Connects an optional USB device.
7	Security cable slot	Attaches an optional security cable to the computer.
		The security cable is designed to act as a deterrent, but it may not
		prevent the computer from being mishandled or stolen.

2–8	Maintenance and Service Guide

External component identification

Left-side components

Refer to the illustration that most closely matches your computer.

Item	Component	Description
1	Pen holder	Stores the pen.
2	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
3	ExpressCard slot (select models only)	Supports optional ExpressCards.
4	Wireless switch	Turns the wireless feature on or off, but does not create a wireless connection.
		A wireless network must be set up in order to establish a
		wireless connection.
5	Wireless light	■ Blue: An integrated wireless device, such as a wireless local area network
		(WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth
		device, is on.
		■ Amber: All wireless devices are off.
6	Info button	Launches Info Center, which enables you to open various software solutions.
7	Powered USB port	Provides power to a USB device, such as an optional external MultiBay, if
		used with a powered USB cable.

Maintenance and Service Guide

2–9

External component identification

Item	Component	Description
1	Pen holder	Stores the pen.
2	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and

off during routine operation.

3Smart card reader (select models only)

Supports optional smart cards and Java™ Cards.

4	Wireless switch	Turns the wireless feature on or off, but does not create a wireless connection.
		A wireless network must be set up in order to establish a wireless
		connection.
5	Wireless light	■ Blue: An integrated wireless device, such as a wireless local area network
		WLAN device, the HP Mobile Broadband Module, and/or a Bluetooth
		device, is on.
		■ Amber: All wireless devices are off.
6	Info button	Launches Info Center, which enables you to open various software solutions.
7	Powered USB port	Provides power to a USB device, such as an optional external MultiBay, if
		used with a powered USB cable.

2–10	Maintenance and Service Guide

External component identification

Rear components

Item	Component	Description
1	Jog dial	In tablet mode, functions like the enter key and the up and down arrows on a
		standard keyboard.
		■ Press inward to enter a command.
		■ Rotate up to scroll up.
		■ Rotate down to scroll down.
2	Esc button	In tablet mode, allows you to exit or escape out of an application.
3	Rotate button	In tablet mode, switches the image between landscape and portrait
		orientation.
4	Ctrl+alt+del button	In tablet mode:
		■ While Windows is running, press the button with the pen to enter the
		ctrl+alt+del command.*
		■ While the Computer Setup utility is running, press the button with the pen
		to enter the reset command. The computer resets and all unsaved
		information is lost. The reset function can be used to restore functionality
		when the system has become unresponsive.
5	RJ-11 (modem) jack	Connects a modem cable.
6	RJ-45 (network) jack	Connects a network cable.
7	External monitor port	Connects an external VGA monitor or projector.
8	Power connector	Connects an AC adapter.

*To protect your work and the system, the ctrl+alt+delete command cannot be entered using the ctrl, alt, and del keys on the on-screen keyboard.

Maintenance and Service Guide

2–11

External component identification

Bottom components

Item	Component	Description
1	Hard drive bay	Holds the hard drive, memory module slots, WLAN module (select models
		only), and WWAN module (select models only).
2	Vents (4)	Enable airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
3	Speaker	Produces sound.
4	Battery bay	Holds the battery and subscriber identity module (SIM).
5	Charge level indicator	Displays the approximate remaining battery charge.
6	Accessory battery connector door	Slides open to expose the accessory battery connector.
7	Accessory battery connector	Connects an optional accessory battery.
8	Battery release latch	Releases the battery from the battery bay.
9	Docking connector	Connects an optional docking device.

2–12	Maintenance and Service Guide

3

Illustrated parts catalog

Serial number location

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

1 Product name: This is the product name affixed to the front of the computer.

2 Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

3 Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

4 Model description: This is the number used to locate documents, drivers, and support for the computer.

5 Warranty period: This number describes the duration of the warranty period for the computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Maintenance and Service Guide

3–1

Illustrated parts catalog

Computer major components

3–2	Maintenance and Service Guide

Illustrated parts catalog

Item Description

Spare Part Number

(1)Display assembly (includes ambient light sensor, fingerprint reader, logo, 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables)

	12.1-inch, WXGA LED display assembly with webcam and outdoor light	504172-001
	12.1-inch, WXGA LED display assembly with webcam	504170-001
	12.1-inch, WXGA LED display assembly with outdoor light	504171-001
	12.1-inch, WXGA LED display assembly	504169-001
(2)	Keyboard (includes keyboard cable)
	For use in Belgium	501493-A41
	For use in Brazil	501493-201
	For use the Czech Republic	501493-211
	For use in Denmark	501493-081
	For use in Finland and Sweden	501493-B71
	For use in France	501493-051
	For use in French Canada	501493-121
	For use in Germany	501493-041
	For use in Greece	501493-DJ1
	For use in Hungary	501493-221
	For use in Iceland	501493-DD1
	For use in Israel	501493-BB1
	For use in Italy	501493-061
	For use in Japan	501493-291
	For use in Latin America	501493-161
	For use in the Netherlands	501493-B31
	For use in Norway	501493-091
	For use in Portugal	501493-131
	For use in Russia	501493-251
	For use in Saudi Arabia	501493-171
	For use in Slovakia	501493-231
	For use in Slovenia	501493-BA1
	For use in South Korea	501493-AD1
	For use in Spain	501493-071
	For use in Switzerland	501493-BG1
	For use in Taiwan	501493-AB1
	For use in Thailand	501493-281
	For use in Turkey	501493-141
	For use in the United Kingdom	501493-031
	For use in the United States	501493-001

(Continued)

Maintenance and Service Guide

3–3

Illustrated parts catalog

Item	Description	Spare Part Number
	Plastics Kit, includes:	501499-001
(3a)	Hinge cover
(3b)	ExpressCard slot bezel
(3c)	Hard drive cover (includes 6 captive screws, secured by C-clips)
	See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.
(4)	Top cover (includes LED board and cable and display alignment guides)	501502-001
(5)	RTC battery (includes double-sided tape)	482963-001
(6)	Audio connector board (includes cable)	507056-001
(7)	Bluetooth module	483113-001
	The Bluetooth module spare part kit does not include a Bluetooth module cable. The
	Bluetooth module cable is included in the Cables Kit, spare part number 501500-001.
(8)	Speaker	507057-001
(9)	Modem module (includes module cable):
	For use only in Australia and New Zealand	461750-011
	For use in all countries and regions except Australia and New Zealand	461750-001
(10)	System board (includes replacement thermal material)
	For use in all countries and regions except for Russia and the People’s Republic of China
	■ Equipped with Intel Core2 Duo SL9600 2.13-GHz processor, 1066-MHz FSB, and	530589-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SL9400 1.86-GHz processor, 1066-MHz FSB, and	501483-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SL9300 1.60-GHz processor, 1066-MHz FSB, and	501482-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SU9400 1.40-GHz processor, 800-MHz FSB, and	530590-001
	3-MB L2 cache
	■ Equipped with Intel Core2 Duo SU9300 1.20-GHz processor, 800-MHz FSB, and	501481-001
	3-MB L2 cache
	For use in Russia and the People’s Republic of China
	■ Equipped with Intel Core2 Duo SL9600 2.13-GHz processor, 1066-MHz FSB, and	598660-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SL9400 1.86-GHz processor, 1066-MHz FSB, and	510371-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SL9300 1.60-GHz processor, 1066-MHz FSB, and	510370-001
	6-MB L2 cache
	■ Equipped with Intel Core2 Duo SU9400 1.40-GHz processor, 800-MHz FSB, and	598661-001
	3-MB L2 cache
	■ Equipped with Intel Core2 Duo SU9300 1.20-GHz processor, 800-MHz FSB, and	510369-001
	3-MB L2 cache
(11)	Fan/heat sink assembly (includes replacement thermal material)	501495-001
(12)	Base enclosure (includes display release latch and rubber feet)	501501-001
	Rubber Kit (not illustrated; includes 4 rubber feet, 5 Mylar screw covers, and 2 display	501496-001
	alignment guides)
(13)	6-cell, 4.4-Wh battery	534060-291
(14)	Shield Kit, includes system board shield (not illustrated) and wireless compartment shield	501503-001

(Continued)

3–4	Maintenance and Service Guide

			Illustrated parts catalog
	Item	Description	Spare Part Number
(15)		WLAN module:
		Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions	482957-001
		Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in Russia, Ukraine, and Pakistan	506678-001
		Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions	480985-001
		Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,	487330-001
		Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
		the U.S. Virgin Islands, and the United States
		Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,	487330-002
		Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
		Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
		Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
		the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
		the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
		Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
		Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
		Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
		Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
		Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
		Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
		Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
		Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
		Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
		Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
		New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
		Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
		the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
		Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
		Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
		Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
		Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
		Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
		the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
		Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
		Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados,	459263-001
		Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
		the U.S. Virgin Islands, and the United States

(Continued)

Maintenance and Service Guide

3–5

Illustrated parts catalog

Item	Description	Spare Part Number
	Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria,	459263-002
	Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
	Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
	Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
	the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
	the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
	Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
	Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
	Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
	Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
	Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
	Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
	Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
	Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
	Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
	Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
	New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
	Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
	the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
	Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
	Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
	Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
	Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
	Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
	the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
	Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(16)	HSPDA EV-DO WWAN module	483377-002
(17)	Hard drive (includes bracket, isolator and connector cable)
	250-GB, 5400-rpm	577990-001
	160-GB, 5400-rpm	509435-001
	120-GB, 5400-rpm	501491-001
	80-GB, 5400-rpm	501490-001
	128-GB solid-state drive (includes bracket, isolator and connector cable)	574995-001
	80-GB solid-state drive (includes bracket, isolator and connector cable)	501492-001
	Hard drive connector cable (not illustrated)	504519-001
(18)	Memory module (PC2-6400, 800-MHz, DDR2)
	4096-MB	598855-001
	2048-MB	598858-001
	1024-MB	598861-001
	Cable Kit (not illustrated, includes audio connector board cable, see “Cable Kit” on page 3-7	501500-001
	for more Cable Kit information)
	Smart card reader (not illustrated)	501497-001

3–6	Maintenance and Service Guide