HP Officejet 250 User Guide

4 (1)

HP ffice et 250 Mobile All-in-One series

User Guide

L.P.

Edition 1, 3/2016

HP Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.

Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

-Read and understand all instructions in the documentation that comes with the printer.

-Observe all warnings and instructions marked on the product.

-Unplug the printer from wall outlet and remove battery pack before cleaning.

-Do not install or use this product near water, or when you are wet.

-Install the product securely on a stable surface.

-Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

-If the product does not operate normally, see Solve a problem.

-There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

-Use only the battery pack supplied or sold by HP for this printer.

Table of contents

1 How do I? ......................................................................................................................................................	1
2 Get started ....................................................................................................................................................	2
Accessibility ............................................................................................................................................................	2
HP EcoSolutions (HP and the Environment) ..........................................................................................................	3
Manage power .....................................................................................................................................	3
Sleep mode ........................................................................................................................	3
utoff .............................................................................................................................	3
Quiet Mode ...........................................................................................................................................	4
Optimize Printing Supplies ..................................................................................................................	5
Understand the printer parts .................................................................................................................................	5
Front and side view .............................................................................................................................	5
Document feeder .................................................................................................................................	6
Printing supplies area ..........................................................................................................................	7
Back view .............................................................................................................................................	7
Use the printer control panel .................................................................................................................................	7
Lift the printer control panel ...............................................................................................................	8
Overview of buttons ............................................................................................................................	8
Printer control panel display icons ......................................................................................................	9
Function tabs .....................................................................................................................................	10
Use the Home screen ........................................................................................................................	10
Change printer settings .....................................................................................................................	10
Dashboard .........................................................................................................................................	11
Use shortcuts ....................................................................................................................................	11
Paper basics .........................................................................................................................................................	11
Recommended papers for printing ...................................................................................................	12
Order HP paper supplies ...................................................................................................................	13
Tips for selecting and using paper ....................................................................................................	13
Load paper ...........................................................................................................................................................	14
Load an original in the document feeder ............................................................................................................	16
Automatic Paper Size Detection ..........................................................................................................................	17
Update the printer ...............................................................................................................................................	17
Use the printer battery ........................................................................................................................................	18
Install or replace the battery ............................................................................................................	18
Check the battery status ...................................................................................................................	19
To check battery status from the battery ......................................................................	19

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To check battery status from the printer control panel .................................................	19
Battery status .................................................................................................................	19
Charge the battery ............................................................................................................................	20
Store the battery ...............................................................................................................................	20
Dispose the used battery ..................................................................................................................	21
Open the HP printer software (Windows) ............................................................................................................	21
Turn the printer off ..............................................................................................................................................	21
3 Print ...........................................................................................................................................................	22
Print documents ..................................................................................................................................................	22
Print brochures ....................................................................................................................................................	23
Print on envelopes ...............................................................................................................................................	24
Print photos .........................................................................................................................................................	25
Print on special and custom-size paper ..............................................................................................................	26
Print on both sides (manually) ............................................................................................................................	28
Print with mobile devices ....................................................................................................................................	29
Print from mobile devices .................................................................................................................	29
Access printer features and troubleshooting information from mobile devices .............................	30
Tips for print success ...........................................................................................................................................	30
4 Copy and scan ..............................................................................................................................................	33
Copy .....................................................................................................................................................................	33
Scan ......................................................................................................................................................................	34
Scan to a computer ............................................................................................................................	34
Scan to a USB .....................................................................................................................................	36
Scan to email .....................................................................................................................................	36
Set up Scan to Email .......................................................................................................	36
Scan a document or photo to email ................................................................................	37
Change account settings .................................................................................................	38
Scanning documents as editable text ...............................................................................................	38
Scan documents as editable text ...................................................................................	38
Guidelines for scanning documents as editable text .....................................................	39
Create a new scan shortcut (Windows) .............................................................................................	40
Change scan settings (Windows) ......................................................................................................	40
Tips for copy and scan success ............................................................................................................................	41
5 Web services ...............................................................................................................................................	42
What are Web Services? .......................................................................................................................................	42
Set up Web Services .............................................................................................................................................	42
Use Web Services .................................................................................................................................................	44

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HP ePrint ............................................................................................................................................	44
Print apps ..........................................................................................................................................	44
Remove Web Services ..........................................................................................................................................	45
6 Work with cartridges ...................................................................................................................................	46
Information about Cartridges ..............................................................................................................................	46
Check the estimated ink levels ............................................................................................................................	46
Printing with black or color ink only ....................................................................................................................	47
Replace the cartridges .........................................................................................................................................	47
Order the cartridges ............................................................................................................................................	49
Store printing supplies ........................................................................................................................................	49
Cartridge warranty information ..........................................................................................................................	49
7 Network setup .............................................................................................................................................	50
Set up the printer for wireless communication ...................................................................................................	50
Before you begin ...............................................................................................................................	50
Set up the printer on your wireless network ....................................................................................	51
Change the connection type .............................................................................................................	51
Test the wireless connection .............................................................................................................	52
Turn on or off the wireless capability of the printer .........................................................................	52
Change network settings .....................................................................................................................................	52
Use Wi-Fi Direct ....................................................................................................................................................	53
Easily connect and print with Bluetooth® Smart ................................................................................................	56
8 Printer management tools ...........................................................................................................................	57
Toolbox (Windows) ..............................................................................................................................................	57
HP Utility (OS X) ...................................................................................................................................................	57
Embedded web server .........................................................................................................................................	57
About cookies ....................................................................................................................................	58
Open the embedded web server .......................................................................................................	58
Embedded web server cannot be opened ........................................................................................	59
9 Solve a problem ...........................................................................................................................................	60
Jams and paper-feed issues ................................................................................................................................	60
Clear a paper jam ...............................................................................................................................	60
Read general instructions in the Help for clearing paper jams ......................................	60
Learn how to avoid paper jams .........................................................................................................	62
Solve paper-feed problems ...............................................................................................................	63
Printing issues .....................................................................................................................................................	63
Fix problems with page not printing (unable to print) ......................................................................	63

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Read general instructions in the Help for unable to print issues ...................................	63
Fix print quality issues ......................................................................................................................	68
Read general instructions in the Help for resolving print quality issues .......................	68
Copy issues ..........................................................................................................................................................	71
Scan issues ...........................................................................................................................................................	71
Network and connection issues ..........................................................................................................................	71
Fix wireless connection .....................................................................................................................	71
Find network settings for wireless connection ................................................................................	72
Fix Wi-Fi Direct connection ................................................................................................................	72
Printer hardware issues .......................................................................................................................................	73
Get help from the printer control panel ..............................................................................................................	73
Understand printer reports .................................................................................................................................	74
Printer status report .........................................................................................................................	74
Network configuration page .............................................................................................................	74
Print quality report ............................................................................................................................	74
Solve problems using Web Services ....................................................................................................................	74
Maintain the printer .............................................................................................................................................	75
Clean the exterior ..............................................................................................................................	75
Clean the document feeder ...............................................................................................................	75
Maintain the cartridge and printer ....................................................................................................	76
Restore original factory defaults and settings ...................................................................................................	77
HP support ...........................................................................................................................................................	78
Appendix A Technical information ...................................................................................................................	80
pecifications .......................................................................................................................................................	80
Regulatory information .......................................................................................................................................	81
Regulatory Model Number ................................................................................................................	82
FCC statement ...................................................................................................................................	82
VCCI (Class B) compliance statement for users in Japan ..................................................................	83
Notice to users in Japan about the power cord ................................................................................	83
Notice to users in Korea ....................................................................................................................	83
Noise emission statement for Germany ...........................................................................................	83
European Union Regulatory Notice ...................................................................................................	83
Products with wireless functionality ..............................................................................	83
Visual display workplaces statement for Germany ..........................................................................	84
Declaration of conformity .................................................................................................................	85
Regulatory information for wireless products .................................................................................	86
Exposure to radio frequency radiation ...........................................................................	86
Notice to users in Canada ...............................................................................................	87
Notice to users in Taiwan ................................................................................................	87
Notice to users in Japan ..................................................................................................	87

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Notice to users in Korea ..................................................................................................	88
Environmental product stewardship program ....................................................................................................	88
Eco-Tips .............................................................................................................................................	88
European Union Commission Regulation 1275/2008 ......................................................................	89
Paper .................................................................................................................................................	89
Plastics ..............................................................................................................................................	89
Material safety data sheets ..............................................................................................................	89
Recycling program ............................................................................................................................	89
HP inkjet supplies recycling program ...............................................................................................	89
Power consumption ..........................................................................................................................	89
Disposal of waste equipment by users .............................................................................................	90
Chemical substances .........................................................................................................................	90
Restriction of hazardous substance (Ukraine) ..................................................................................	90
Restriction of hazardous substance (India) ......................................................................................	90
China SEPA Eco Label User Information ............................................................................................	90
China Energy Label for Printer, Fax and Copier .................................................................................	91
The Table of Hazardous Substances/Elements and their Content (China) .......................................	92
EPEAT .................................................................................................................................................	92
Battery disposal in Taiwan ................................................................................................................	92
EU Battery Directive ..........................................................................................................................	93
California Rechargeable Battery Take-back Notice ..........................................................................	94
United States Call2Recycle (RBRC) ....................................................................................................	94
Index .............................................................................................................................................................	95

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1How do I?

●Get started

●Print

●Copy and scan

●Web services

●Work with cartridges

●Solve a problem

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2Get started

This guide provides details about how to use the printer and how to resolve problems.

●Accessibility

●HP EcoSolutions (HP and the Environment)

●Understand the printer parts

●Use the printer control panel

●Paper basics

●Load paper

●Load an original in the document feeder

●Automatic Paper Size Detection

●Update the printer

●Use the printer battery

●Open the HP printer software (Windows)

●Turn the printer off

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.

Support

For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).

For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.

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HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

●Manage power

●Quiet Mode

●Optimize Printing Supplies

Manage power

Use Sleep Mode and utoff to conserve electricity.

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity.

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch (EcoSolution).

2.Touch Sleep Mode, and then touch the desired option.

utoff

This feature turns the printer off after 15 minutes of inactivity to help reduce energy use. utoff turns the printer off completely, so you must use the Power button to turn the printer back on.

If your printer supports this energy saving feature, utoon printer capabilities and connection options. Even when after 5 minutes of inactivity to help reduce energy use

ff is automatically enabled or disabled depending utoff is disabled, the printer enters Sleep mode

●utoff is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities.

●utoff is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.

TIP: To conserve battery power, you can enable utoff, even when the printer is connected or wireless is turned on.

To manually enable utoff from the HP printer software

1.Connect the printer to your computer if they are disconnected.

2.Launch the printer software installed on your computer.

3.From the software, click Print on the toolbar and select Maintain Your Printer. A toolbox window opens.

4. From the Advanced Settings tab, select Change for the utoff option.

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5.	From the time period list, select one for utoff inactivity time and then click OK.
6.	Click Yes when prompted.
	utoff is enabled.

To manually enable utoff from the printer control panel

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup).

2. Touch Power Management, and then utoff.

3.Choose an inactivity time period from the list.

A messages shows up, prompting you whether to always enable utoff.

4.Touch Yes.

utoff is enabled.

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without affecting print quality. It only works for printing with normal print quality on plain paper. Quiet Mode is off by default.

To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn off Quiet Mode.

NOTE: Quiet Mode does not work if you print photos or envelopes.

To turn on Quiet Mode from the printer control panel

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup).

2.Touch Quiet Mode.

3.Touch ff next to Quiet Mode to turn it on.

To turn Quiet Mode on or off from the printer software (Windows)

1.Open the HP printer software. For more information, see Open the HP printer software (Windows).

2.Click Quiet Mode .

3. Select On or ff .

4.Click Save Settings.

5.Click OK.

To turn Quiet Mode on or off from the printer software (OS X)

1.Open HP Utility.

NOTE: HP Utility is located in the HP folder in the Applications folder.

2.Select the printer.

3.Click Quiet Mode .

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4. Select On or ff .

5.Click Apply Now.

To turn Quiet Mode on or off from the Embedded Web Server (EWS)

1.Open the EWS. For more information, see Open the embedded web server.

2.Click the Settings tab.

3. In the Preferences section, select Quiet Mode , and then select On or ff .

4.Click Apply.

Optimize Printing Supplies

To optimize printing supplies such as cartridge and paper, try the following:

●Recycle used original HP cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.

●Optimize paper usage by printing on both sides of the paper.

●Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.

●Only clean the cartridges when needed. Doing so wastes ink and shortens the life of the cartridges.

Understand the printer parts

This section contains the following topics:

●Front and side view

●Document feeder

●Printing supplies area

●Back view

Front and side view

1Power button

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2Power light

3Battery light

●Lights up when the battery installed in the printer is charging.

●Blinks when there is an issue with the battery, such as the battery is faulty or is too hot or too cold to charge.

4Wireless light: Indicates the status of the printer's wireless connection

●Solid blue light: Indicates that wireless connection has been established and you can print.

●Blinking light: Indicates that the wireless feature needs user action. Refer to the message on the printer display.

●If the wireless light is off, wireless is turned off.

5Output slot

6Control panel

7USB host port

●	Connects to a USB ash drive so that you can print photos from the drive. For more information on how to print photos
	from a USB ash drive, see Print photos.

●When the printer is turned on, it can also be used to charge a mobile device (such as a smart phone) connected to the USB host port.

8Input tray paper-width guides

9Input tray

10 Input tray extension

Document feeder

1 Document feeder: Load the original to be copied or scanned

2 Document feeder tray extension

3Document feeder tray

4Document feeder paper-width guides

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Printing supplies area

1Cartridge access door

2Cartridge latch

3Cartridge slot

4Cartridge

NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or damage. Avoid removing supplies for extended periods of time.

Back view

1Battery cover

2Battery status button: Press to show the battery status. For more information, see Check the battery status.

3USB port

●Connects the printer to your computer with the USB cable provided.

●Charges the battery installed in the printer. For more information on charging the battery, see Charge the battery.

4Power input

5Security lock slot: Allows you to insert a security cable to lock your printer.

Use the printer control panel

This section contains the following topics:

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●Lift the printer control panel

●Overview of buttons

●Printer control panel display icons

●Function tabs

●Use the Home screen

●Change printer settings

●Dashboard

●Use shortcuts

Lift the printer control panel

You can use the printer control panel while it is lying at, or lift it up for easier viewing and use.

To lift the printer control panel

▲Press the top of the printer control panel and it rises automatically.

NOTE: Return the printer control panel to its original position by pushing down the top side until it clicks into place.

Overview of buttons

The following illustration provides quick reference to the printer control panel features.

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Label

Name and Description

1Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons that appear on the display, see Printer control panel display icons.

2Back button: Returns to the previous screen.

3Home button: Returns to the home screen from any other screen.

4Help button: Opens the Help menu when on the Home screen, displays the help for a selected menu option, or provides more information about the current screen.

Printer control panel display icons

To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch the icon.

Icon	Purpose

	Setup: Allows you to change preferences and other maintenance settings, set up network, Wi-Fi Direct, Web
	Services, and also generate reports.

	Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
	communication.
	NOTE: If the printer’s network connection is not set up, the display shows	(Wireless) by default.

HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .

Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide. For more information, see Use Wi-Fi Direct.

Ink: Displays the estimated ink levels.

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Icon	Purpose

	HP EcoSolutions: Displays a screen where you can configure some of the printer's environmental features.

Battery: Indicates battery level if battery is installed.

Function tabs

Function tabs are located at the bottom of the screen.

Function tab	Purpose

(Shortcuts)	Access to shortcuts you have created.
(Shortcuts)

Copy	Copy document.

Scan	Scan document to email, computer or USB ash drive.

Photo	Print photo from USB ash drive.

Apps	Access to the apps for your printer.

Use the Home screen

The Home screen displays after you touch (Home).

It provides a main menu for you to access the functions offered with the printer.

Change printer settings

Use the printer control panel to change the printer function and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in the software.

For more information about these tools, see Printer management tools.

To change the printer settings

To change the printer settings or print reports, use the options available on the Setup menu.

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2.Touch and scroll through the screens.

3.Touch the screen items to choose options.

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TIP: Touch (Home) return to the Home screen.

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.

To open the Dashboard, touch or swipe down the tab at the top of a screen on the printer control panel.

Use shortcuts

Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all features available in the function folders.

Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.

To create a shortcut

1.Select one of the function tabs.

2.Touch and hold the desired icon until a message is displayed prompting you to drag the icon to the bottom of the control panel display to create a shortcut.

3.Drag the icon to the bottom area of control panel display.

4.After you drop the icon, the shortcut is created.

5.Touch (Shortcuts) to verify that the shortcut works.

To delete a shortcut

1.Touch (Shortcuts).

2.Touch and hold the desired icon until a message is displayed prompting you to drag the icon to the bottom of the control panel display to delete a shortcut.

3.Drag the icon to the bottom area of control panel display.

4.After you drop the icon, the shortcut is deleted.

5.Verify that the shortcut is deleted.

Paper basics

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

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This section contains the following topics:

●Recommended papers for printing

●Order HP paper supplies

●Tips for selecting and using paper

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

Business documents

●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt

This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavy weight for an impressive look and feel.

●HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy

These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

●HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt

These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

Everyday printing

All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.

●HP Bright White Inkjet Paper

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.

●HP Printing Paper

HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose. It is acid-free for longer lasting documents.

●HP ffi Paper

HP ffice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.

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Photo printing

●HP Premium Plus Photo Paper

HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm) in two finishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.

●HP Advanced Photo Paper

This glossy photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.

●HP Everyday Photo Paper

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.

●Hagaki paper (for Japan)

Order HP paper supplies

The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.

To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.

●Load only one type of paper at a time into the input tray.

●Make sure the paper is loaded correctly.

●Do not overload the input tray.

●To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the input tray:

—Multipart forms

—Media that is damaged, curled, or wrinkled

—Media with cutouts or perforations

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—Media that is heavily textured, embossed, or does not accept ink well

—Media that is too lightweight or stretches easily

—Media that contains staples or clips

Load paper

When loading paper, ensure that paper is properly loaded in the input tray, adjust the paper-width guides till they touch the edges of the paper, and make sure the printer detects the correct paper size. If the detected paper size or type needs adjustment, change the paper settings in the printer control panel. To turn on the feature to automatically detect paper size, see Automatic Paper Size Detection.

●If the feature to automatically detect paper size is turned off or is not working properly, change the paper size setting from the printer control panel.

●If the feature to automatically detect paper size is turned on, adjust the paper-width guides till they touch the edge of the paper so that the printer can detect the paper width.

●If you are prompted with a message that indicates an unknown paper size, follow instructions on the printer control panel display to adjust the paper-width guides and/or change the paper size.

●If you are loading a custom paper size, adjust the paper-width guides to a width that is closest to the custom width, so the printer can detect the closest width. If necessary, change the paper size from the printer control panel.

To load standard-size paper

1.Lift the input tray.

2.Slide the paper-width guides out as far as possible.

3.Insert the paper print-side up and slide the paper-width guides till they fit snugly against the sides of the paper.

Do not use the paper illustrated in the following graphic.

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NOTE:

●Do not load paper while the printer is printing.

●After inserting paper, be sure to adjust the paper-width guides so that the printer can detect the paper width.

To load envelope

1.Lift the input tray.

2.Slide the paper-width guides out as far as possible.

3. Insert the envelope print-side up and the long-edge ap on the left or the short-edge ap at the top.

NOTE:

●Do not load envelopes while the printer is printing.

●After inserting paper, be sure to adjust the paper-width guides so that the printer can detect the paper width.

4.Slide the paper-width guides till they fit snugly against the sides of the envelope.

To load cards and photo paper

1.Lift the input tray.

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2.Slide the paper-width guides out as far as possible.

3.Insert the paper print-side up and slide the paper-width guides till they fit snugly against the sides of the paper.

NOTE:

●Do not load paper while the printer is printing.

●After inserting paper, be sure to adjust the paper-width guides so that the printer can detect the paper width.

Load an original in the document feeder

You can copy or scan a document by placing it in the document feeder.

To load an original in the document feeder

1.Lift the input tray and then open the document feeder tray.

2.Load your original print-side down into the document feeder.

a.If you are loading an original printed in portrait orientation, place the pages so that the top edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.

b.Slide the paper into the document feeder until you hear a tone or see a message on the printer control panel display indicating that the loaded pages were detected.

TIP:

●For more help on loading originals in the document feeder, refer to the the engraved guides on the document feeder.

●If you are loading larger-sized media, pull up the document feeder tray extension.

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3.Slide the paper-width guides inward until they stop at the left and right edges of the paper.

Automatic Paper Size Detection

When this feature is turned on, the printer can automatically detect the width of paper loaded when you adjust the paper-width guides to fit the sides of the paper.

To turn on or off the feature to automatically detect paper size

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch (Setup).

2.Touch Preferences.

3. Scroll down to Automatic Paper Size Detection and select On or ff.

Update the printer

By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.

To update the printer using the printer control panel

1.On the printer control panel, touch (Home) to display the Home screen.

2.Select Setup, Web Services Setup and then touch Update the Printer.

To update the printer using the embedded web server

1.Open the embeded web server (EWS).

For more information, see Embedded web server.

2.Click the Tools tab.

3.In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.

NOTE:

●If a printer update is available, the printer downloads and installs the update, and then restarts.

●If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

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Use the printer battery

Some models of the printer come with a lithium-ion rechargeable battery, which can be installed at the rear of the printer. To see the location, see Back view.

NOTE:

●The battery is also available for purchase as an optional accessory.

●To purchase, contact your local dealer or HP sales office, or visit store.hp.com .

Install or replace the battery

To install or replace the battery

1.Turn off the printer and disconnect the power.

2.If the printer control panel is lifted, press it down and close the printer top cover. For more information about the printer parts, see Understand the printer parts.

3.Remove the battery cover from the rear of the printer.

4.If you are replacing the battery, remove the original battery by lifting the latch and releasing the battery.

5.Insert the battery into the battery slot.

The battery status button is on the upper-right corner of the battery.

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6.Reinsert the battery cover.

To check the battery status, see Check the battery status.

Check the battery status

To check battery status from the battery

▲Press the battery status button on the battery.

TIP: If the battery is installed in the printer, press similar button on the battery cover.

To check battery status from the printer control panel

▲Touch (Home) to display the Home screen, and then touch (Battery).

Battery status

Battery status lights	Number of lights	Color of lights	Battery level

	5	White (Solid)	80%-100%

4	White (Solid)	60%–79%

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