HP LaserJet P3005 Service Manual

HP LaserJet P3005 Series printers

Service Manual

Copyright information

© 2006 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q7812-90910

Edition 1, 10/2006

Safety information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the product. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Trademark credits

Adobe®, Acrobat®, PostScript®, and the Acrobat Logo® are trademarks of Adobe Systems Incorporated.

Java™ is a U.S. trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Device information
Chapter contents ..................................................................................................................................	1
Device configurations ...........................................................................................................................	2
Features ...............................................................................................................................................	3
Walkaround ..........................................................................................................................................	5
Device parts .........................................................................................................................	5
Interface ports ......................................................................................................................	6
Control-panel layout .............................................................................................................	7
Device software ....................................................................................................................................	9
Minimum system requirements ............................................................................................	9
Supported operating systems ..............................................................................................	9
Supported printer drivers ...................................................................................................	10
Software for Windows computers ......................................................................................	10
HP Web Jetadmin .............................................................................................	10
HP Easy Printer Care software .........................................................................	10
Supported operating systems ...........................................................	10
Supported browsers .........................................................................	11
Software for Macintosh computers ....................................................................................	11
Other software ...................................................................................................................	11
Embedded Web server .....................................................................................	11
Uninstall software ..............................................................................................................	12
Remove software from Windows operating systems ........................................	12
Remove software from Macintosh operating systems ......................................	12
Media specifications ...........................................................................................................................	13
Select print media ..............................................................................................................	13
Supported media sizes ......................................................................................	14
Supported media types .....................................................................................	15
Paper to avoid ....................................................................................................................	16
2 Installation and configuration
Chapter contents ................................................................................................................................	17
Site preparation ..................................................................................................................................	18
Location specifications .......................................................................................................	18
Operating environment .....................................................................................................	18
Load input trays ..................................................................................................................................	19
Load tray 1 (multipurpose tray) ..........................................................................................	19
Load tray 2 and optional tray 3 .........................................................................................	21
Install supplies ....................................................................................................................................	23
Supply replacement guidelines ..........................................................................................	23

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Change the print cartridge .................................................................................................	23
Install accessories ..............................................................................................................................	26
Install memory ...................................................................................................................	26
Install device memory .......................................................................................	26
Check DIMM installation ....................................................................................................	29
Enable memory for Windows .............................................................................................	30
Use HP Jetdirect print server cards ...................................................................................	30
Install an HP Jetdirect print server card ............................................................	30
Remove an HP Jetdirect print server card ........................................................	31
3 Maintenance
Chapter contents ................................................................................................................................	33
Manage supplies ................................................................................................................................	34
Supplies life .......................................................................................................................	34
Approximate print-cartridge replacement intervals ............................................................	34
Manage the print cartridge .................................................................................................	34
Print-cartridge storage .......................................................................................	34
Use genuine HP print cartridges .......................................................................	34
HP policy on non-HP print cartridges ................................................................	34
Print-cartridge authentication ............................................................................	35
HP fraud hotline and Web site ..........................................................................	35
Clean the device .................................................................................................................................	36
Clean the exterior ..............................................................................................................	36
Clean the paper path .........................................................................................................	36
Clean spilled toner .............................................................................................................	36
Clean the fuser ..................................................................................................................	36
Management tools ..............................................................................................................................	38
Use information pages .......................................................................................................	38
Use the HP Easy Printer Care software ............................................................................	39
Open the HP Easy Printer Care software .........................................................	39
HP Easy Printer Care software sections ...........................................................	40
Use the embedded Web server .........................................................................................	41
Open the embedded Web server by using a network connection .....................	41
Embedded Web server sections .......................................................................	41
Use HP Web Jetadmin software ........................................................................................	43
Use the HP Printer Utility for Macintosh ............................................................................	43
Open the HP Printer Utility ................................................................................	44
HP Printer Utility features ..................................................................................	44
4 Theory of operation
Chapter contents ................................................................................................................................	45
Basic operation ...................................................................................................................................	46
Formatter ...........................................................................................................................	46
Engine control unit (ECU) ..................................................................................................	47
Pickup/feed/delivery system ..............................................................................................	50
Laser/scanner system ........................................................................................................	51
Image-formation system ....................................................................................................	52
Step 1: Primary charging ...................................................................................	53
Step 2: Laser beam exposure ...........................................................................	53
Step 3: Developing ............................................................................................	53

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Step 4: Transfer ................................................................................................	54
Step 5: Separation ............................................................................................	54
Step 6: Fusing ...................................................................................................	54
Step 7: Drum cleaning .......................................................................................	55
Internal components ...........................................................................................................................	56
Timing .................................................................................................................................................	58
Print cartridge memory system ...........................................................................................................	61
5 Removal and replacement
Chapter contents ................................................................................................................................	63
Overview ............................................................................................................................................	65
Removal and replacement strategy ..................................................................................	65
Electrostatic discharge .......................................................................................................	65
Required tools ....................................................................................................................	65
Types of screws .................................................................................................................	66
Service approach ...............................................................................................................................	67
Before performing service ..................................................................................................	67
Pre-service procedures .....................................................................................	67
Parts removal order ...........................................................................................	68
After performing service .....................................................................................................	68
Covers ................................................................................................................................................	69
Right-side cover .................................................................................................................	69
Left-side cover ...................................................................................................................	70
Back cover .........................................................................................................................	72
I/O cover ............................................................................................................................	72
Top, right cover ..................................................................................................................	73
Top cover ...........................................................................................................................	74
Front, right cover ................................................................................................................	75
Control panel ......................................................................................................................................	78
Formatter ............................................................................................................................................	80
Fuser ..................................................................................................................................................	83
Laser/scanner .....................................................................................................................................	86
Engine control unit (ECU) ...................................................................................................................	88
Access plate .......................................................................................................................................	96
High-voltage power supply .................................................................................................................	97
Paper feed guide assembly ..............................................................................................................	104
Main motor .......................................................................................................................................	106
Gear assembly .................................................................................................................................	108
Reinstallation notes for the gear assembly ......................................................................................	110
Tray 1 solenoid .................................................................................................................................	111
Tray 2 solenoid .................................................................................................................................	112
E-label reader (memory tag) ............................................................................................................	113
Face-down-roller shaft ......................................................................................................................	115
Cartridge door ..................................................................................................................................	117
Transfer roller ...................................................................................................................................	120
Registration assembly ......................................................................................................................	121
Tray 1 pickup roller ...........................................................................................................................	124
Tray 2 pickup roller ...........................................................................................................................	125
Separation pad .................................................................................................................................	127

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6 Troubleshooting
Chapter contents ..............................................................................................................................	129
Troubleshooting process ..................................................................................................................	130
Basic troubleshooting ......................................................................................................	130
Control-panel messages ..................................................................................................................	131
Control-panel message types ..........................................................................................	131
Resolve control-panel messages .....................................................................................	131
Clear jams ........................................................................................................................................	148
Avoid jams ......................................................................................................................	148
Typical jam locations .......................................................................................................	149
Jam detection ..................................................................................................	150
Clear jams from the input-tray areas ...............................................................	151
Clear jams from the print-cartridge area .........................................................	153
Clear jams from the output-bin areas ..............................................................	154
Clear jams from the optional duplexer ............................................................	155
Interface troubleshooting .................................................................................................................	157
Communications checks ..................................................................................................	157
Computer direct connect (parallel) test ...........................................................	157
EIO troubleshooting .........................................................................................................	157
Jetdirect page ..................................................................................................	158
Network printing problems ...............................................................................................	158
Service mode functions ....................................................................................................................	160
Cold reset ........................................................................................................................	160
NVRAM initialization ........................................................................................................	160
Hard-disk initialization ......................................................................................................	161
Skip disk-load ..................................................................................................................	161
Self test ............................................................................................................................	161
Service menu (service PIN codes) ..................................................................................	161
Service ID ........................................................................................................................	162
Restoring the service ID ..................................................................................	162
Convert the service ID to an actual date .........................................................	163
Troubleshooting tools .......................................................................................................................	164
Control-panel menus .......................................................................................................	164
Diagnostics menu ............................................................................................	164
Test pages ......................................................................................................................	165
Engine-test page .............................................................................................	165
Formatter test page .........................................................................................	166
Image defect ruler ............................................................................................................	167
Upgrade the firmware .......................................................................................................................	168
Determine the current firmware version ...........................................................................	168
Download the new firmware from the HP Web site .........................................................	168
Transfer the new firmware to the device ..........................................................................	168
Use FTP to upgrade the firmware on a network connection ...........................	168
Use HP Web Jetadmin to upgrade the firmware .............................................	169
Use MS-DOS commands to upgrade the firmware .........................................	170
Upgrade the HP Jetdirect firmware ..................................................................................	171
Troubleshoot general printing problems ...........................................................................................	172
Troubleshoot media handling problems ...........................................................................................	175
Multiple pages feed ..........................................................................................................	175
Pages are wrinkled or folded ...........................................................................................	175

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Pages are skewed ...........................................................................................................	175
Troubleshoot print-quality problems ................................................................................................	177
Print-quality checklist .......................................................................................................	177
Image-defect examples ...................................................................................................	178
Light print (partial page) ..................................................................................................	179
Light print (entire page) ...................................................................................................	180
Specks .............................................................................................................................	180
Dropouts ..........................................................................................................................	181
Lines ................................................................................................................................	181
Gray background ............................................................................................................	182
Toner smear ...................................................................................................................	182
Loose toner .....................................................................................................................	183
Repeating defects ...........................................................................................................	183
Repeating image .............................................................................................................	184
Misformed characters ......................................................................................................	184
Page skew .......................................................................................................................	185
Curl or wave ....................................................................................................................	185
Wrinkles or creases .........................................................................................................	186
Vertical white lines ...........................................................................................................	186
Tire tracks .......................................................................................................................	187
White spots on black .......................................................................................................	187
Scattered lines ................................................................................................................	188
Blurred print ....................................................................................................................	188
Random image repetition .................................................................................................	189
Diagrams ..........................................................................................................................................	190
Device component locations ............................................................................................	190
Main assemblies .............................................................................................	190
Main parts .......................................................................................................	191
Sensors and switches .....................................................................................	192
Motors, fans, and solenoids ............................................................................	193
PCAs ...............................................................................................................	194
Wiring diagrams ...............................................................................................................	194
7 Parts and diagrams
Chapter contents ..............................................................................................................................	199
Order parts, accessories, and supplies ............................................................................................	200
Order directly from HP .....................................................................................................	200
Order through service or support providers .....................................................................	200
Order directly through the embedded Web server (for printers that are connected to a
network) ...........................................................................................................................	200
Order directly through the HP Easy Printer Care software ..............................................	200
Part numbers ....................................................................................................................................	201
Paper-handling accessories ............................................................................................	201
Print cartridge ..................................................................................................................	201
Memory ............................................................................................................................	201
Cables and interfaces ......................................................................................................	202
Covers ..............................................................................................................................................	204
Internal components .........................................................................................................................	206
Tray 2 pickup assembly ....................................................................................................................	222
Alphabetical parts list .......................................................................................................................	224

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Numerical parts list ...........................................................................................................................	233
Appendix A Specifications
Physical specifications .....................................................................................................................	244
Electrical specifications ....................................................................................................................	245
Acoustic specifications .....................................................................................................................	246
Operating environment .....................................................................................................................	246
Appendix B Service and support
Hewlett-Packard limited warranty statement ....................................................................................	247
Customer self repair warranty service ..............................................................................................	248
Print cartridge limited warranty statement ........................................................................................	249
HP Customer Care ...........................................................................................................................	250
Online Services ................................................................................................................	250
Telephone support ...........................................................................................................	250
Software utilities, drivers, and electronic information .......................................................	250
HP direct ordering for accessories or supplies ................................................................	250
HP service information .....................................................................................................	250
HP service agreements ...................................................................................................	250
HP Easy Printer Care software ........................................................................................	251
HP support and information for Macintosh computers .....................................................	251
HP maintenance agreements ...........................................................................................................	252
On-site service agreements .............................................................................................	252
Next-day on-site service ..................................................................................	252
Weekly (volume) on-site service .....................................................................	252
Repacking the device ......................................................................................................	252
Extended warranty ...........................................................................................................	253
Appendix C Regulatory information
FCC regulations ...............................................................................................................................	256
Environmental product stewardship program ...................................................................................	257
Protecting the environment ..............................................................................................	257
Ozone production ............................................................................................................	257
Power consumption .........................................................................................................	257
Toner consumption ..........................................................................................................	257
Paper use ........................................................................................................................	257
Plastics ............................................................................................................................	257
HP LaserJet print supplies ...............................................................................................	257
HP print supplies returns and recycling program information ..........................................	258
Paper ...............................................................................................................................	258
Material restrictions ..........................................................................................................	258
Disposal of waste equipment by users in private households in the European
Union ...............................................................................................................................	259
Material Safety Data Sheet (MSDS) ................................................................................	259
For more information .......................................................................................................	259
Declaration of conformity ..................................................................................................................	261
Safety statements .............................................................................................................................	262
Laser safety .....................................................................................................................	262
Canadian DOC regulations ..............................................................................................	262

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VCCI statement (Japan) ..................................................................................................	262
Power cord statement (Japan) .........................................................................................	262
EMI statement (Korea) .....................................................................................................	262
Laser statement for Finland .............................................................................................	263
Index .................................................................................................................................................................	265

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List of tables

Table 1-1 Supported media sizes .....................................................................................................................		14
Table 1-2 Automatic 2-sided printing ...............................................................................................................		14
Table 1-3 Tray 1 media types ...........................................................................................................................		15
Table 1-4 Tray 2 and tray 3 media types ..........................................................................................................		15
Table 4-1	Operation sequences .......................................................................................................................	58
Table 4-2	Power-on sequence .........................................................................................................................	58
Table 6-1 Common causes of jams ................................................................................................................		148
Table 6-2	Diagnostics menu ...........................................................................................................................	164
Table 6-3 Causes for multiple pages feeding .................................................................................................		175
Table 6-4 Causes for wrinkled or folded paper at the paper-path entrance ...................................................		175
Table 6-5 Causes for wrinkled or folded paper at the paper-path exit ...........................................................		175
Table 6-6 Causes for skewed pages ..............................................................................................................		175
Table 7-1	Covers ............................................................................................................................................	205
Table 7-2 Internal components (1 of 6) ..........................................................................................................		207
Table 7-3 Internal components (2 of 6) ..........................................................................................................		211
Table 7-4 Internal components (3 of 6) ..........................................................................................................		215
Table 7-5 Internal components (4 of 6) ..........................................................................................................		217
Table 7-6 Internal components (5 of 6) ..........................................................................................................		219
Table 7-7 Internal components (6 of 6) ..........................................................................................................		221
Table 7-8 Tray 2 pickup assembly .................................................................................................................		223
Table 7-9 Alphabetical parts list .....................................................................................................................		224
Table 7-10 Numerical parts list .......................................................................................................................		233
Table A-1	Device dimensions .........................................................................................................................	244
Table A-2 Device dimensions with all doors and trays fully opened ..............................................................		244
Table A-3	Power requirements .......................................................................................................................	245
Table A-4 Power consumption (average, in watts) ........................................................................................		245
Table A-5 Sound power and pressure level ...................................................................................................		246
Table A-6	Necessary conditions .....................................................................................................................	246

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List of figures

Figure 1-1 Model and serial numbers .................................................................................................................		6
Figure 4-1	Systems overview ...........................................................................................................................	46
Figure 4-2 Print engine general structure .........................................................................................................		47
Figure 4-3 Engine control system circuit diagram ............................................................................................		48
Figure 4-4 Low-voltage power supply circuit diagram ......................................................................................		49
Figure 4-5	Pickup/feed/delivery system ...........................................................................................................	50
Figure 4-6	Laser/scanner system .....................................................................................................................	51
Figure 4-7 Print cartridge diagram ....................................................................................................................		52
Figure 4-8	Image-formation system .................................................................................................................	52
Figure 4-9	Primary charging .............................................................................................................................	53
Figure 4-10	Developing ....................................................................................................................................	53
Figure 4-11	Transfer .........................................................................................................................................	54
Figure 4-12	Separation .....................................................................................................................................	54
Figure 4-13	Fusing ...........................................................................................................................................	55
Figure 4-14	Drum cleaning ...............................................................................................................................	55
Figure 4-15 Cross-section of device .................................................................................................................		56
Figure 4-16	Operational sequences .................................................................................................................	59
Figure 4-17	Timing diagram .............................................................................................................................	60
Figure 4-18 Print cartridge memory tag ............................................................................................................		61
Figure 5-1 Parts removal diagram ....................................................................................................................		68
Figure 5-2 Removing the right-side cover ........................................................................................................		69
Figure 5-3 Removing the left-side cover (1 of 2) ..............................................................................................		70
Figure 5-4 Removing the left-side cover (2 of 2) ..............................................................................................		71
Figure 5-5 Removing the back cover ...............................................................................................................		72
Figure 5-6 Removing the I/O cover ..................................................................................................................		73
Figure 5-7 Removing the top, right cover .........................................................................................................		74
Figure 5-8 Removing the top cover ..................................................................................................................		75
Figure 5-9 Removing the front, right cover (1 of 2) ..........................................................................................		76
Figure 5-10 Removing the front, right cover (2 of 2) ........................................................................................		77
Figure 5-11 Removing the control panel ..........................................................................................................		78
Figure 5-12 Reinstalling the control panel ........................................................................................................		79
Figure 5-13 Removing the formatter (1 of 3) ....................................................................................................		80
Figure 5-14 Removing the formatter (2 of 3) ....................................................................................................		81
Figure 5-15 Removing the formatter (3 of 3) ....................................................................................................		82
Figure 5-16 Removing the fuser (1 of 3) ..........................................................................................................		83
Figure 5-17 Removing the fuser (2 of 3) ..........................................................................................................		84
Figure 5-18 Removing the fuser (3 of 3) ..........................................................................................................		85
Figure 5-19 Removing the laser/scanner (1 of 2) .............................................................................................		86
Figure 5-20 Removing the laser/scanner (2 of 2) .............................................................................................		87

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Figure 5-21 Removing the ECU (1 of 8) ...........................................................................................................		88
Figure 5-22 Removing the ECU (2 of 8) ...........................................................................................................		89
Figure 5-23 Removing the ECU (3 of 8) ...........................................................................................................		90
Figure 5-24 Removing the ECU (4 of 8) ...........................................................................................................		91
Figure 5-25 Removing the ECU (5 of 8) ...........................................................................................................		92
Figure 5-26 Removing the ECU (6 of 8) ...........................................................................................................		93
Figure 5-27 Removing the ECU (7 of 8) ...........................................................................................................		94
Figure 5-28 Removing the ECU (8 of 8) ...........................................................................................................		95
Figure 5-29 Removing the access plate (1 of 2) ..............................................................................................		96
Figure 5-30 Removing the access plate (2 of 2) ..............................................................................................		96
Figure 5-31 Removing the power supply (1 of 5) .............................................................................................		97
Figure 5-32 Removing the power supply (2 of 5) .............................................................................................		98
Figure 5-33 Removing the power supply (3 of 5) .............................................................................................		99
Figure 5-34 Removing the power supply (4 of 5) ...........................................................................................		100
Figure 5-35 Removing the power supply (5 of 5) ...........................................................................................		101
Figure 5-36	Grounding-spring locations .........................................................................................................	102
Figure 5-37 Reinstalling the oblique-roller assembly ....................................................................................		103
Figure 5-38 Removing the paper feed guide assembly .................................................................................		104
Figure 5-39 Removing the main motor (1 of 2) ..............................................................................................		106
Figure 5-40 Removing the main motor (2 of 2) ..............................................................................................		107
Figure 5-41 Removing the gear assembly (1 of 3) .........................................................................................		108
Figure 5-42 Removing the gear assembly (3 of 3) .........................................................................................		109
Figure 5-43 Reinstalling the gear assembly ...................................................................................................		110
Figure 5-44 Removing the tray 1 solenoid .....................................................................................................		111
Figure 5-45 Removing the tray 2 solenoid .....................................................................................................		112
Figure 5-46 Removing the e-label reader (1 of 2) ..........................................................................................		113
Figure 5-47 Removing the e-label reader (2 of 2) ..........................................................................................		114
Figure 5-48 Removing the face-down-roller shaft (1 of 2) ..............................................................................		115
Figure 5-49 Removing the face-down-roller shaft (2 of 2) ..............................................................................		116
Figure 5-50 Removing the cartridge door (1 of 3) ..........................................................................................		117
Figure 5-51 Removing the cartridge door (2 of 3) ..........................................................................................		118
Figure 5-52 Removing the cartridge door (3 of 3) ..........................................................................................		119
Figure 5-53 Removing the transfer roller ........................................................................................................		120
Figure 5-54 Removing the registration assembly (1 of 3) ..............................................................................		121
Figure 5-55 Removing the registration assembly (2 of 3) ..............................................................................		122
Figure 5-56 Removing the registration assembly (3 of 3) ..............................................................................		123
Figure 5-57 Removing the tray 1 pickup roller ...............................................................................................		124
Figure 5-58 Removing the tray 2 pickup roller (1 of 2) ...................................................................................		125
Figure 5-59 Removing the tray 2 pickup roller (2 of 2) ...................................................................................		126
Figure 5-60 Removing the separation pad .....................................................................................................		127
Figure 6-1	Jam-detection sensors ..................................................................................................................	150
Figure 6-2	Jetdirect page ...............................................................................................................................	158
Figure 6-3 Locating the engine-test-page switch ...........................................................................................		166
Figure 6-4	Main assemblies ...........................................................................................................................	190
Figure 6-5	Main parts .....................................................................................................................................	191
Figure 6-6 Sensors and switches ...................................................................................................................		192
Figure 6-7 Motors, fans, and solenoids ..........................................................................................................		193
Figure 6-8	PCAs .............................................................................................................................................	194
Figure 6-9	ECU wiring ....................................................................................................................................	195
Figure 6-10 Circuit diagram (1 of 2) ...............................................................................................................		196

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Figure 6-11 Circuit diagram (2 of 2) ...............................................................................................................		197
Figure 7-1	Covers ...........................................................................................................................................	204
Figure 7-2 Internal components (1 of 6) .........................................................................................................		206
Figure 7-3 Internal components (2 of 6) .........................................................................................................		210
Figure 7-4 Internal components (3 of 6) .........................................................................................................		214
Figure 7-5 Internal components (4 of 6) .........................................................................................................		216
Figure 7-6	Internal components (5 of 6) .........................................................................................................	218
Figure 7-7	Internal components (6 of 6) .........................................................................................................	220
Figure 7-8	Tray 2 pickup assembly ................................................................................................................	222

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1 Device information

Chapter contents

●Device configurations

●Features

●Walkaround

●Device software

●Media specifications

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Device configurations

HP LaserJet P3005	HP LaserJet P3005d	HP LaserJet P3005n HP LaserJet	HP LaserJet P3005x
		P3005dn

●	Prints up to	HP LaserJet P3005,
	35 pages-per-	plus:
	minute (ppm) on	●	Automatic two-
	letter-sized media,
	and up to 33 ppm on		sided printing
	A4-sized media		accessory
●	48 megabytes (MB)	● 64 MB total RAM
	total of random	●	IEEE 1284B-
	access memory
	(RAM)		compliant parallel
			connection port

●100-sheet multipurpose tray (tray 1), 500-sheet input tray (tray 2), and 250-sheet output bin

●Hi-Speed universal serial bus (USB) 2.0 port

●One open dual inline memory module (DIMM) slot

●Enhanced input/ output (EIO) slot

●IEEE 1284Bcompliant parallel connection port (not available on network-connected models)

●Prints up to 35 pages-per-

minute (ppm) on letter-sized media, and up to 33 ppm on A4sized media

●80 MB total RAM

●100-sheet multipurpose tray (tray 1), 500sheet input tray (tray 2), and 250sheet output bin

●Hi-Speed universal serial bus (USB) 2.0 port

●One open dual inline memory module (DIMM) slot

●Enhanced input/ output (EIO) slot

●HP Jetdirect fullfeatured embedded print server to connect to 10Base-T/ 100Base-TX networks

HP LaserJet P3005n,		HP LaserJet P3005n,
plus:		plus:
●	Automatic two-	●	Automatic two-
	sided printing		sided printing
	accessory		accessory
		●	500-sheet input
			tray (tray 3)

2 Chapter 1 Device information

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Features

Feature	Description
Performance	●	400 MHz processor
User interface	●	Control-panel help
	● HP Easy Printer Care software (a Web-based status and problem-solving tool)
	● Windows® and Macintosh printer drivers
	● Embedded Web server to access support and order supplies (for network-connected models
		only)
Printer drivers	●	HP PCL 5
	●	HP PCL 6
	● HP postscript level 3 emulation
Resolution	●	FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
		business text and graphics
	● ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
Storage features	●	Fonts, forms, and other macros
	●	Job retention
Fonts	●	93 internal scalable fonts available for PCL and HP postscript 3 emulation
	● 80 device-matching screen fonts in TrueType format available with the software solution
	● Additional fonts can be added through the host USB ports
Accessories	●	Optional 500-sheet input tray (tray 3) (available for all models except HP LaserJet P3005x)
	● Automatic duplexer (available only on models HP LaserJet P3005d, HP LaserJet P3005dn,
		and HP LaserJet P3005x)
	● 144-pin dual inline memory module (DIMM)
Connectivity	●	Hi-Speed USB 2.0 connection
	● HP Jetdirect full-featured embedded print server (available only on models HP LaserJet
		P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x)
	● IEEE-1284 compliant parallel port (available only on models HP LaserJet P3005 and
		HP LaserJet P3005d)
	● HP Web Jetadmin software
	● Enhanced input/output (EIO) slot
Environmental features	●	Sleep mode
	●	ENERGY STAR® qualified

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Feature	Description
Supplies	● The supplies status page contains information about toner level, page count, and estimated
	pages remaining.
	● The device checks for an authentic HP print cartridge at installation.
	● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
Accessibility	● The online user guide is compatible with text screen-readers.
	● The print cartridge can be installed and removed by using one hand.
	● All doors and covers can be opened by using one hand.
	● Media can be loaded in tray 1 by using one hand.

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Walkaround

Device parts

Before using the device, familiarize yourself with the parts of the device.

1

2

	5
	3
	6
	4
	7
1	Top output bin
2	Latch to open the cartridge door (provides access to the print cartridge)
3	Tray 1 (pull to open)
4	Tray 2
5	Control panel
6	Right-side cover (provides access to DIMMs)
7	On/off switch

2

1

1Interface ports (see Interface ports on page 6)

2Rear output bin (pull to open)

The model number and serial numbers are listed on the identification labels located on the back of the device. The model number is alphanumeric, such as Q7812A for an HP LaserJet P3005 printer. The

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serial number contains information about the country/region of origin, the device version, production code, and the production number of the device. The following is a sample identification label.

country/region of origin	printer version	production number
	model number	production code
HEWLETT-PACKARD
11311 CHINDEN BLVD.	50/60 Hz. 115V
BOISE, IDAHO 83714
USA	Model No.: Q3668
	CNBR212347
	CNBR212347
	Serial No.: JPBB605112
	CNBR212347
	CNBR212347

Assembled in U.S.A. printer engine made in Japan

Figure 1-1 Model and serial numbers

Model name	Model number
HP LaserJet P3005	Q7812A
HP LaserJet P3005d	Q7813A
HP LaserJet P3005n	Q7814A
HP LaserJet P3005dn	Q7815A
HP LaserJet P3005x	Q7816A

Interface ports

The device has one EIO slot and three ports for connecting to a computer or a network.

	1
	2
	3
EIO	4

1	Type B Hi-Speed USB 2.0 connection
2	RJ-45 network connection (available only on models P3005n, P3005dn, and P3005x)
3	IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d)
4	EIO slot

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Control-panel layout

The control-panel display gives you complete, timely information about the device and print jobs. Menus provide access to device functions and detailed information.

The message and prompt areas of the display alert you to the state of the device and tell you how to respond.

1

2								11
			?					10
								9
			Menu			Stop		8
3								7
		Ready		Data		Attention
		4		5		6
Number			Button or light						Function
1			Control-panel display						● Shows status information, menus, help information, and error
									messages.
2			Help (			) button			● Provides information about the message on the control-panel display.
3			Menu button						● Opens and closes the menus.
4			Ready light						● On: The device is online and ready to accept data to print.
									● Off: The device cannot accept data because it is offline (paused) or has
									experienced an error.
									● Blinking: The device is going offline. The device stops processing the
									current print job and expels all of the active pages from the paper path.
5			Data light						● On: The device has data to print, but is waiting to receive all of the data.
									● Off: The device has no data to print.
									● Blinking: The device is processing or printing the data.
6			Attention light						● On: The device has experienced a problem. Make note of the message
									on the control-panel display, and then turn the device off and on. See
									Control-panel messages on page 131 for help in resolving problems.
									● Off: The device is functioning without error.
									● Blinking: Action is required. See the control-panel display.
7			Stop button						● Cancels the current print job and clears the pages from the device. The
									time this takes depends on the size of the print job. (Press the button

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Number

Button or light

Function

only once.) Also clears continuable errors that are associated with the canceled job.

							NOTE The control-panel lights cycle while the print job is cleared
							from both the device and the computer, and then the device returns
							to the Ready state.
8	Down (	) button	● Navigates to the next item in the list, or decreases the value of numeric
						items
9	Back (	) button	● Backs up one level in the menu tree or backs up one numeric entry
			● Closes menus if held down for more than 1 second
10	Select (	) button	● Clears an error condition when the condition is clearable
			● Saves the selected value for an item
			● Performs the action that is associated with the item that is highlighted
						on the control-panel display
11	Up (	) button	● Navigates to the previous item in the list, or increases the value of
						numeric items

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Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.

NOTE For a list of printer drivers and updated HP device software, go to www.hp.com/go/ LJP3005_software.

Minimum system requirements

In order to install and use the device software, your computer must meet the following minimum requirements:

Windows requirements

●Pentium II (233 MHz) processor

●64 MB of RAM

●35 MB of disk space

●SVGA 800x600 16-bit color monitor

Macintosh requirements

●G3, G4, or G5 PowerPC processor

●128 MB of RAM

●30 to 50 MB of disk space

Supported operating systems

The device supports the following operating systems:

Full software installation		Printer driver only
●	Windows XP (32-bit)	●	Windows 98 SE
●	Windows 2000	● Windows Millennium Edition (Me)
● Mac OS X V10.2 and later		●	Windows Server 2003
		● Windows XP (64-bit)
		●	Linux

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Supported printer drivers

Operating system1

PCL 5

PCL 6

PS level 3 emulation

Windows2,3

Mac OS X V10.2 and later

Linux4

1Not all device features are available from all drivers or operating systems.

2For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/LJP3005_software.

3For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJP3005_software.

4For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Software for Windows computers

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

●Checking the device status

●Checking the supplies status

●Setting up alerts

●Viewing device documentation

●Gaining access to troubleshooting and maintenance tools

You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare.

Supported operating systems

For information about supported operating systems, go to www.hp.com/go/easyprintercare.

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Supported browsers

To use the HP Easy Printer Care software, you must have one of the following browsers:

●Microsoft Internet Explorer 5.5 or later

●Netscape Navigator 7.0 or later

●Opera Software ASA Opera 6.05 or later All pages can be printed from the browser.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See Embedded Web server on page 11.

The printing system software includes the following components:

●PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features and allows the computer to communicate with the device.

An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the appropriate PS driver that comes with the operating system.

●HP Printer Utility

Use the HP Printer Utility to set up device features that are not available in the printer driver:

●Name the device.

●Assign the device to a zone on the network.

●Assign an internet protocol (IP) address to the device.

●Download files and fonts.

●Configure the device for IP or AppleTalk printing.

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for Macintosh on page 43.

NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.

Other software

Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

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The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Use information pages on page 38.)

For a complete explanation of the features and functionality of the embedded Web server, see Use the embedded Web server on page 41.

Uninstall software

Remove software from Windows operating systems

1.Click Start, and then click All Programs.

2.Click HP, and then click HP LaserJet P3005.

3.Click Uninstall HP LaserJet P3005, and then follow the onscreen instructions to remove the software.

Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

12 Chapter 1 Device information

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Media specifications

The device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect device performance and output quality. Media that does not meet the guidelines that are outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the device, requiring repair

NOTE Some media might meet all of media specifications and still not produce satisfactory results. Improper handling, unacceptable temperature and humidity levels, and other variables over which Hewlett-Packard has no control can affect print quality. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in the user guide and in theHP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the HP warranty or service agreements.

Select print media

This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect device performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the device, requiring repair

NOTE Some paper might meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the HP warranty or service agreements.

ENWW	Media specifications 13

Supported media sizes

Table 1-1 Supported media sizes

Input	Letter	Legal A4	A5	Executive B5 (JIS) 16K	Custom Statement S Postcard Envelope1
tray				(JIS)	(JIS)

Tray 1

Tray 2, tray 3

1	Supported envelope sizes are #10, Monarch, C5, DL, and B5.
Table 1-2 Automatic 2-sided printing 1
	Media size		Dimensions	Weight and thickness
	Letter		216 x 279 mm (8.5 x 11 in)	60 to 199 g/m2 (16 to 53 lb bond)
	Legal		216 x 356 mm (8.5 x 14 in)
	A4		211 x 297 mm (8.3 x 11.7 in)
	JIS		216 x 330 mm (8.5 x 13 in)
1	Automatic 2-sided printing on weights heavier than those shown can produce unexpected results.

NOTE Automatic 2-sided (duplex) printing is available with the HP LaserJet P3005d, HP LaserJet P3005dn, and HP LaserJet P3005x models.

Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be manually duplexed. See the user guide for more information.

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Supported media types

Table 1-3 Tray 1 media types

	Type	Dimensions	Weight or thickness			Capacity1
	Plain	Minimum: 76 x 127 mm (3 x 5 in)	60 to 199 g/m2 (16 to		53 lb)	100 sheets
	Preprinted	Maximum: 216 x 356 mm	60 to 120 g/m2 (16 to		32 lb)	100 sheets
		(8.5 x 14 in)
	Letterhead		60 to 120 g/m2 (16 to		32 lb)	100 sheets
	Prepunched		60 to 120 g/m2 (16 to		32 lb)	100 sheets
	Bond		60 to 120 g/m2 (16 to		32 lb bond)	100 sheets
	Recycled		60 to 120 g/m2	(16 to	32 lb)	100 sheets
	Colored paper		60 to 120 g/m2	(16 to	32 lb)	100 sheets
	Rough		60 to 199 g/m2	(16 to	53 lb)	Up to 100 sheets
	Light		60 to 75 g/m2 (16 to 20 lb)			100 sheets
	Custom		60 to 199 g/m2	(16 to	53 lb)	Up to 100 sheets
	Transparencies2		0.10 to 0.14 mm thick (4.7 to 5 mils thick)			Up to 60 sheets
	Envelopes		75 to 90 g/m2 (20 to 24 lb)			10 envelopes
	Labels		0.10 to 0.14 mm thick (4.7 to 5 mils thick)			Up to 60 sheets
	Cardstock		Greater than 163 g/m2 (greater than 43 lb)			Up to 100 sheets

1Capacity can vary depending on media weight and thickness and environmental conditions. Smoothness should be 100 to 250 (Sheffield). For ordering information, see Order parts, accessories, and supplies on page 200.

2Use only transparencies that are designed for use with HP LaserJet printers. This device can detect

transparencies that were not designed for use with HP LaserJet printers.

Table 1-4 Tray 2 and tray 3 media types

Type	Dimensions	Weight or thickness			Capacity1
Plain	Minimum: 140 x 216 mm (5.5 x 8.5 in)	60 to 120 g/m2 (16 to		32 lb)	Up to 500 sheets
Preprinted	Maximum: 216 x 356 mm (8.5 x 14 in)	60 to 120 g/m2 (16 to		32 lb)	Up to 500 sheets
Letterhead		60 to 120 g/m2 (16 to		32 lb)	Up to 500 sheets
Prepunched		60 to 120 g/m2	(16 to	32 lb bond)	Up to 500 sheets
Bond		60 to 120 g/m2	(16 to	32 lb)	Up to 500 sheets
Recycled		60 to 120 g/m2	(16 to	32 lb)	Up to 500 sheets
Colored paper		60 to 120 g/m2	(16 to	32 lb)	Up to 500 sheets

1The printer supports a wide range of standard and custom sizes of print media. Capacity can vary depending on media weight and thickness and environmental conditions. Smoothness should be 100 to 250 (Sheffield). For ordering information, see Order parts, accessories, and supplies

on page 200.

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Paper to avoid

The product can handle many types of paper. Using paper that does not meet specifications will cause lower print quality and increase the chance of jams.

●Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield.

●Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.

●Do not use multipart forms.

●Do not use paper that has already been printed on, or that has been fed through a photocopier.

●Do not use paper that contains a watermark if you are printing solid patterns.

●Do not use heavily embossed or raised-letterhead papers.

●Do not use papers that have heavily textured surfaces.

●Do not use offset powders or other materials that prevent printed forms from sticking together.

●Do not use paper that has a colored coating that was added after the paper was produced.

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2 Installation and configuration

Chapter contents

●Site preparation

●Load input trays

●Install supplies

●Install accessories

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