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Dell OpenManage Essentials
Version 1.0
User’s Guide
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
____________________
Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™ and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, MS-DOS® and Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise Linux® and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® is a registered trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware®, Virtual SMP®, vMotion®, vCenter®, and vSphere® are registered trademarks or trademarks of VMWare, Inc. in the United States or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
2012 - 1
Contents
1About OpenManage Essentials . . . . . . . . 15
2Installing OpenManage Essentials . . . . . 17
Installation Prerequisites and Minimum
Requirements . . . . . . . . . . . . . . . . . . . . . . |
17 |
Downloading OpenManage Essentials . . . . . . . . . |
18 |
Terms and Conditions for Using Relational Database |
18 |
Management Systems . . . . . . . . . . . . . . . . . . |
|
Installing OpenManage Essentials . . . . . . . . . . . |
19 |
Setting Up OpenManage Essentials Database on a |
|
Remote SQL Server . . . . . . . . . . . . . . . . . . . |
22 |
Installing Repository Manager . . . . . . . . . . . . . |
22 |
Uninstalling OpenManage Essentials. . . . . . . . . . |
23 |
Migrating IT Assistant to OpenManage Essentials . . . |
23 |
Migration Use Cases . . . . . . . . . . . . . . . . |
24 |
List of Migrated and Non-Migrated |
|
Components . . . . . . . . . . . . . . . . . . . . |
26 |
3Getting Started With OpenManage
Essentials . . . . . . . . . . . . . . . . . . . . . . . . 29
Logging On to OpenManage Essentials . . . . . . . . . 29
Contents 3
Configuring OpenManage Essentials . . . . . . . . . . |
29 |
Using the OpenManage Essentials Home Portal . . . . |
30 |
Customizing the Home Portal . . . . . . . . . . . . . . |
31 |
Displaying Additional Available Reports and |
|
Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . |
31 |
Drilling-Down Charts and Reports for More |
32 |
Information . . . . . . . . . . . . . . . . . . . . . |
|
Saving and Loading the Home Portal Layout . . . . . . |
32 |
Updating the Portal Data. . . . . . . . . . . . . . . . . |
32 |
Hiding Graphs and Reports (Components). . . . . . . . |
32 |
Re-arranging or Re-sizing Graphs and |
33 |
Reports (Components) . . . . . . . . . . . . . . . . . . |
|
Filtering Data . . . . . . . . . . . . . . . . . . . . . . . |
33 |
4OpenManage Essentials Home Portal -
Reference . . . . . . . . . . . . . . . . . . . . . . . . 35
OpenManage Essentials Heading Banner. . . . . . . . |
35 |
Home Portal Reports . . . . . . . . . . . . . . . . . . . |
35 |
Device by Status . . . . . . . . . . . . . . . . . . . . . |
36 |
Alerts by Severity . . . . . . . . . . . . . . . . . . . . |
36 |
Discovered Versus Inventoried Devices. . . . . . . . . |
37 |
Task Status . . . . . . . . . . . . . . . . . . . . . . . . |
37 |
4 Contents
5 Discovering and Inventorying Devices . . 39
Supported Devices and Protocols. . . . . . . . . . . . |
39 |
Supported Operating Systems (Servers), Protocols, |
43 |
and Features Matrix . . . . . . . . . . . . . . . . . . . |
|
Supported Operating Systems (Storage), Protocols, |
44 |
and Features Matrix . . . . . . . . . . . . . . . . . . . |
|
Using the Discovery and Inventory Portal. . . . . . . . |
47 |
Configuring a Discovery and Inventory Task . . . . . . |
47 |
Excluding Ranges . . . . . . . . . . . . . . . . . . . . |
49 |
Viewing Configured Discovery and Inventory |
50 |
Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Scheduling Discovery . . . . . . . . . . . . . . . . . . |
50 |
Multithreading . . . . . . . . . . . . . . . . . . . |
50 |
Scheduling Inventory . . . . . . . . . . . . . . . . . . |
51 |
Configuring Status Polling Frequency. . . . . . . . . . |
52 |
6 Discovery And Inventory - Reference . . . |
53 |
Discovery and Inventory Portal Page Options . . . . . |
53 |
Discovery and Inventory Portal . . . . . . . . . . . . . |
53 |
Last Discovery and Inventory . . . . . . . . . . . |
54 |
Discovered Versus Inventoried Devices . . . . . . |
54 |
Task Status . . . . . . . . . . . . . . . . . . . . . |
55 |
Viewing Device Summary . . . . . . . . . . . . . . . . |
55 |
Discovery Ranges . . . . . . . . . . . . . . . . . . . . |
57 |
Contents 5
Discovery Range Summary . . . . . . . . . . . . . . . |
57 |
Add Discovery Range . . . . . . . . . . . . . . . . . . |
58 |
IP Address, Range, or Host Name Configuration . . . . |
58 |
ICMP Configuration . . . . . . . . . . . . . . . . . . . |
60 |
SNMP Configuration . . . . . . . . . . . . . . . . . . . |
60 |
WMI Configuration . . . . . . . . . . . . . . . . . . . . |
62 |
Storage Configuration . . . . . . . . . . . . . . . . . . |
62 |
WS-Man Configuration . . . . . . . . . . . . . . . . . |
62 |
IPMI Configuration . . . . . . . . . . . . . . . . . . . . |
63 |
Discovery Range Action . . . . . . . . . . . . . . . . . |
64 |
Summary . . . . . . . . . . . . . . . . . . . . . . . . . |
65 |
Add Exclude Range . . . . . . . . . . . . . . . . . . . |
65 |
Configuration . . . . . . . . . . . . . . . . . . . . . . . |
66 |
Discovery Schedule. . . . . . . . . . . . . . . . . |
66 |
Inventory Schedule . . . . . . . . . . . . . . . . . |
67 |
Status Configuration . . . . . . . . . . . . . . . . |
68 |
7 Managing Devices . . . . . . . . . . . . . . . . . |
71 |
Viewing Devices . . . . . . . . . . . . . . . . . . . . . |
71 |
Nodes and Symbols Description . . . . . . . . . . |
72 |
Device Details. . . . . . . . . . . . . . . . . . . . |
73 |
Viewing Device Inventory . . . . . . . . . . . . . . . . |
74 |
Viewing Alerts Summary . . . . . . . . . . . . . . . . |
74 |
6 Contents
Viewing System Event Logs . . . . . . . . . . . . . . . |
74 |
Searching for Devices . . . . . . . . . . . . . . . . . . |
74 |
8 Devices - Reference . . . . . . . . . . . . . . . . |
77 |
|
|
Viewing Inventory . . . . . . . . . . . . . . . . . . . . |
78 |
|
Viewing Alerts . . . . . . . . . . . . . . . . . . . . . . |
78 |
|
Viewing Hardware Logs . . . . . . . . . . . . . . . . . |
78 |
|
Alert Filters. . . . . . . . . . . . . . . . . . . . . . . . |
79 |
|
Device Search . . . . . . . . . . . . . . . . . . . . . . |
79 |
|
Query Results . . . . . . . . . . . . . . . . . . . . |
80 |
|
Creating Device Group. . . . . . . . . . . . . . . . . . |
80 |
|
Device Group Configuration . . . . . . . . . . . . |
80 |
|
Device Selection . . . . . . . . . . . . . . . . . . |
81 |
|
Summary - Group Configuration . . . . . . . . . . |
81 |
9 |
Viewing Inventory Reports . . . . . . . . . . . |
83 |
|
Choosing Predefined Reports . . . . . . . . . . . . . . |
83 |
|
Filtering Report Data. . . . . . . . . . . . . . . . . . . |
85 |
|
Exporting Reports . . . . . . . . . . . . . . . . . . . . |
85 |
10 |
Reports - Reference . . . . . . . . . . . . . . . . |
87 |
|
Server Components and Versions . . . . . . . . . . . . |
87 |
|
Field Replaceable Unit (FRU) Information. . . . . . . . |
88 |
Contents 7
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . |
88 |
NIC Information . . . . . . . . . . . . . . . . . . . . . |
89 |
Hard Drives Inventory . . . . . . . . . . . . . . . . . . |
89 |
PCI Device Information . . . . . . . . . . . . . . . . . |
90 |
Storage Controllers . . . . . . . . . . . . . . . . . . . |
90 |
ESX Information . . . . . . . . . . . . . . . . . . . . . |
90 |
HyperV Information . . . . . . . . . . . . . . . . . . . |
91 |
Warranty Information . . . . . . . . . . . . . . . . . . |
91 |
Modular Enclosures . . . . . . . . . . . . . . . . . . . |
92 |
Server Overview . . . . . . . . . . . . . . . . . . . . . |
93 |
11Viewing Warranty Reports . . . . . . . . . . . 95
12Managing Alerts . . . . . . . . . . . . . . . . . . 97
Viewing Alerts and Alert Categories . . . . . . . . . . |
97 |
Viewing Alert Logs . . . . . . . . . . . . . . . . . |
97 |
Understanding the Alert Types . . . . . . . . . . . |
97 |
Viewing Alert Categories . . . . . . . . . . . . . . |
98 |
Viewing Alert Source Details . . . . . . . . . . . . |
98 |
Viewing Previously Configured Alert Actions. . . . . . |
98 |
Handling Alerts. . . . . . . . . . . . . . . . . . . . . . |
99 |
Flagging an Alert . . . . . . . . . . . . . . . . . . |
99 |
Creating and Editing a New View. . . . . . . . . |
100 |
Configuring Alert Actions . . . . . . . . . . . . . . . |
100 |
8 Contents
Setting Up E-mail Notification . . . . . . . . . . . |
100 |
Ignoring Alerts . . . . . . . . . . . . . . . . . . . |
102 |
Running a Custom Script . . . . . . . . . . . . . . |
102 |
Forwarding Alerts. . . . . . . . . . . . . . . . . . |
103 |
Working With Sample Alert Action Use Cases . . . . . 104 |
|
Use Cases in Alert Actions . . . . . . . . . . . . . |
104 |
Configuring Alert Log Settings . . . . . . . . . . . . . |
105 |
Renaming Alert Categories and Alert Sources . . . . . |
106 |
13 Alerts - Reference . . . . . . . . . . . . . . . . . |
107 |
Alert Logs . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Alert Logs Fields . . . . . . . . . . . . . . . . . . |
108 |
Alert Details. . . . . . . . . . . . . . . . . . . . . |
109 |
Alert Log Settings . . . . . . . . . . . . . . . . . . . . |
110 |
Alert View Filters . . . . . . . . . . . . . . . . . . . . |
110 |
Alert Filter Name . . . . . . . . . . . . . . . . . . |
110 |
Severity . . . . . . . . . . . . . . . . . . . . . . . |
111 |
Acknowledgement . . . . . . . . . . . . . . . . . |
111 |
Summary - Alert View Filter . . . . . . . . . . . . |
111 |
Alert Actions . . . . . . . . . . . . . . . . . . . . . . . |
112 |
Name and Description . . . . . . . . . . . . . . . |
113 |
Severity Association . . . . . . . . . . . . . . . . |
113 |
Application Launch Configuration . . . . . . . . . |
113 |
E-Mail Configuration . . . . . . . . . . . . . . . . |
115 |
Trap Forwarding . . . . . . . . . . . . . . . . . . |
115 |
Category and Sources Association . . . . . . . . |
116 |
Device Association . . . . . . . . . . . . . . . . . |
116 |
Date and Time Range . . . . . . . . . . . . . . . . |
118 |
Contents 9
Alert Action - Duplicate Alert Correlation . . . . |
118 |
SummaryAlert Action Details . . . . . . . . . . |
118 |
Alert Categories . . . . . . . . . . . . . . . . . . . . |
120 |
Alert Source. . . . . . . . . . . . . . . . . . . . |
121 |
14Updating Server BIOS, Firmware,
Drivers, and Applications . . . . . . . . . . . 123
Understanding Server BIOS Firmware and
Drivers Sources . . . . . . . . . . . . . . . . . . . . |
124 |
Choosing the Right Source for Updates . . . . . . . . |
124 |
Selecting an Update Catalog Source . . . . . . . . . |
125 |
Viewing Comparison Results . . . . . . . . . . . . . |
125 |
Applying System Updates . . . . . . . . . . . . . . . |
125 |
Selecting Non-Compliant Systems . . . . . . . . |
126 |
Scheduling Updates . . . . . . . . . . . . . . . |
126 |
Viewing Updated Status . . . . . . . . . . . . . |
127 |
Viewing Active Catalog . . . . . . . . . . . . . . . . |
127 |
15 System Update - Reference . . . . . . . . . . 129
Filter Options . . . . . . . . . . . . . . . . . . . . . . |
129 |
System Update . . . . . . . . . . . . . . . . . . . . . |
130 |
Compliance Report . . . . . . . . . . . . . . . . |
130 |
Compliant Systems . . . . . . . . . . . . . . . . |
131 |
Non-Compliant Systems . . . . . . . . . . . . . |
132 |
Non-Inventoried Systems . . . . . . . . . . . . . |
133 |
Inventory Systems . . . . . . . . . . . . . . . . |
133 |
All System Update Tasks . . . . . . . . . . . . . |
133 |
10 Contents
Task Execution History . . . . . . . . . . . . . . . |
133 |
Select a Catalog Source . . . . . . . . . . . . . . . . . |
134 |
View Active Catalog . . . . . . . . . . . . . . . . . . . |
135 |
Create an Update Task. . . . . . . . . . . . . . . . . . |
135 |
16 Managing Remote Tasks . . . . . . . . . . |
. . |
137 |
|
|
About Remote Tasks . . . . . . . . . . . . . . . . |
. . . |
137 |
|
|
Managing Command Line Task . . . . . . . . . . |
. . . |
137 |
|
|
Managing RACADM Command Line Tasks. . |
. . . |
138 |
|
|
Managing Server Power Options . . . . . . . . . |
. . . |
139 |
|
|
Deploying Server Administrator. . . . . . . . . . |
. . . |
140 |
|
|
Working With Sample Remote Tasks Use Cases . |
. . . |
140 |
|
|
Use Cases in Remote Tasks . . . . . . . . . |
. . . |
141 |
|
|
17 Remote Tasks - Reference . . . . . . . . |
. . |
143 |
|
|
Remote Tasks Home . . . . . . . . . . . . . . . . |
. . . |
143 |
|
|
Remote Tasks . . . . . . . . . . . . . . . . . . . |
. . . |
143 |
|
|
All Tasks . . . . . . . . . . . . . . . . . . . |
. . . |
144 |
|
|
Task Execution History . . . . . . . . . . . . |
. . . |
144 |
|
|
Server Power Options . . . . . . . . . . . . . . . |
. . . |
145 |
|
|
Deploy Server Administrator Task. . . . . . . . . |
. . . |
147 |
|
|
Command Line Task . . . . . . . . . . . . . . . . |
. . . |
149 |
|
|
Remote Server Administrator Command . . . |
. . . |
149 |
|
|
Generic Command . . . . . . . . . . . . . . |
. . . |
152 |
|
|
Contents |
|
11 |
||
|
||||
|
IPMI Command . . . . . . . . . . . . . . . . . . |
154 |
|
RACADM Command Line . . . . . . . . . . . . . |
156 |
18 |
Managing Security Settings . . . . . . . . . |
159 |
|
Using Security Roles and Permissions . . . . . . . . |
159 |
|
Microsoft Windows Authentication . . . . . . . . . . |
159 |
|
Assigning User Privileges . . . . . . . . . . . . . . . |
160 |
|
Using Custom SSL Certificates (Optional) . . . . . . . |
160 |
|
Supported Protocols and Ports in OpenManage |
161 |
|
Essentials . . . . . . . . . . . . . . . . . . . . . . . |
|
19 |
Troubleshooting . . . . . . . . . . . . . . . . . . . |
165 |
|
OpenManage Essentials Troubleshooting Tool . . . . |
165 |
|
Troubleshooting Procedures. . . . . . . . . . . . . . |
166 |
|
Troubleshooting Inventory . . . . . . . . . . . . |
166 |
|
Troubleshooting Device Discovery . . . . . . . . |
167 |
|
Troubleshooting Receiving SNMP Traps . . . . . |
168 |
|
Troubleshooting Discovery of Windows Server |
|
|
2008-Based Servers. . . . . . . . . . . . . . . . |
169 |
|
Troubleshooting SNMP Traps for ESX or ESXi |
|
|
Versions 3.5, 4.x, or 5.0 . . . . . . . . . . . . . . |
169 |
20 |
Frequently Asked Questions . . . . . . . . . |
173 |
|
Installation . . . . . . . . . . . . . . . . . . . . . . . |
173 |
|
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . |
173 |
|
E-mail Alert Action. . . . . . . . . . . . . . . . . . . |
178 |
12 Contents
Discovery . . . . . . . . . . . . . . . . . . . . . . . . |
178 |
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . |
180 |
System Update . . . . . . . . . . . . . . . . . . . . . . |
180 |
21Preferences - Reference . . . . . . . . . . . . 183
22ToolsReference . . . . . . . . . . . . . . . . . . 185
User Interface Logs . . . . . . . . . . . . . . . . . . . 185
Application Logs . . . . . . . . . . . . . . . . . . . . . 186
23Tutorials . . . . . . . . . . . . . . . . . . . . . . . . . 187
24Appendix—Right-Click Actions . . . . . . . 189
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . |
189 |
Device Search . . . . . . . . . . . . . . . . . . . . . . |
190 |
Discovery Range Summary . . . . . . . . . . . . . . . |
190 |
Managing Include Ranges . . . . . . . . . . . . . |
190 |
Managing Exclude Ranges . . . . . . . . . . . . . |
190 |
View Filters . . . . . . . . . . . . . . . . . . . . . . . |
191 |
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . |
191 |
Remote Tasks . . . . . . . . . . . . . . . . . . . . . . |
191 |
Contents 13
14 Contents
1
About OpenManage Essentials
OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-based and one-to-many systems management application for Dell systems and other devices, you can:
•Discover and inventory the systems.
•Monitor systems’ health.
•View and manage system alerts.
•Perform system updates.
•View hardware inventory and compliance reports.
About OpenManage Essentials |
|
5 |
|
6 |
|
About OpenManage Essentials |
|
2
Installing OpenManage Essentials
Installation Prerequisites and Minimum Requirements
For a list of supported platforms, operating systems, and browsers, see the
Dell OpenManage Essentials Support Matrix at support.dell.com/manuals.
To install OpenManage Essentials, you require local system administrator privileges and the system you are using must meet the criteria mentioned in Table 1 and Table 2.
NOTE: It is recommended that you do not install OpenManage Essentials on a domain controller system. The installer does not allow you to proceed with the installation and displays an operating system not supported error message.
Table 1. Minimum Recommended Hardware
Minimum |
Large |
Medium Deployments |
Small Deployments |
||
Recommended |
Deployments |
|
|
|
|
Hardware |
|
|
|
|
|
|
|
|
|
|
|
Number of |
2000 |
500 |
300 |
100 |
100 |
Devices |
|
|
|
|
|
Type of System |
Physical |
Physical |
Physical |
Physical |
Physical |
|
Machines / |
Machines / |
Machines / |
Machines / |
Machines / |
|
Virtual |
Virtual |
Virtual |
Virtual |
Virtual |
|
Machines |
Machines |
Machines |
Machines |
Machines |
RAM |
8 GB |
6 GB |
6 GB |
6 GB |
4 GB |
Processors |
8 cores total |
4 cores total |
4 cores total |
2 cores total 2 cores total |
|
Database |
SQL |
SQL Express |
SQL Express |
SQL |
SQL |
|
Standard |
|
|
Express |
Express |
Database |
Remote |
Local |
Local |
Local |
Local |
Location |
|
|
|
|
|
Hard Drive |
10 GB |
6 GB |
6 GB |
6 GB |
6 GB |
|
|
|
|
|
|
Installing OpenManage Essentials |
|
7 |
|
Table 2. Minimum Requirements
Particulars |
Minimum Requirement |
|
|
Operating Systems |
• Microsoft Windows Server 2008 Standard Edition |
|
(x86 and x64) |
|
• Windows Server 2008 Enterprise Edition |
|
(x86 and x64) |
|
• Windows Server 2008 R2 Standard Edition |
|
• Windows Server 2008 R2 Enterprise Edition |
Network |
100 Mbps or higher |
Web Browser |
• Microsoft Internet Explorer 8 or later |
|
• Mozilla Firefox |
User Interface |
Microsoft Silverlight version 4.0 or version 5.0 |
.NET |
4.0 |
|
|
Downloading OpenManage Essentials
You can download OpenManage Essentials from support.dell.com or the Dell TechCenter website.
Terms and Conditions for Using Relational Database Management Systems
The relational database management system (RDBMS) used for installing OpenManage Essentials is an SQL server. The SQL server has configuration settings separate from the OpenManage Essentials database. The server has logins (SQL or Windows) that may or may not have access to the OpenManage Essentials database.
NOTE: You require a sysadmin role to perform the SQL server tasks.
When OpenManage Essentials is installed, Internet security is modified by adding registry entries to the ZoneMaps for HKLM and HKCU. This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site.
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A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA) and My certificates. However, it is recommended to use a custom certificate.
To prevent certificate errors, remote clients must install OpenManage Essentials certificate in both CA and Root Certificate Stores to remove the certificate errors.
For a Typical install of OpenManage Essentials:
•Use the local version of SQL Server that has all supported components.
•The RDBMS is altered to support both SQL and Windows authentication.
•An SQL login is generated for OpenManage Essentials’ services and this login is added as a RDBMS SQL login with sysadmin privileges.
NOTE: The password for the SQL login is controlled by the application and is different on every system.
It is recommended that a custom install is selected when you want to use a domain service account for added security and SQL Server Management Studio (SSMS) selection.
For a Custom install of OpenManage Essentials, provide the Windows or SQL login.
At runtime, when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding; the self-signed certificate is regenerated.
Installing OpenManage Essentials
1Double-click the OpenManage Essentials executable file.
The Dell OpenManage Install screen is displayed. The following options are available:
•Dell OpenManage Essentials—Select this option to install Dell OpenManage Essentials and the Troubleshooting Tool.
•Dell Repository Manager—Select this option to install Dell Repository Manager. Using Repository Manager, you can create customized bundles and repositories of Dell Update Packages, software utilities such as update drivers, firmware, BIOS, and other applications.
•Dell License Manager—Select this option to install the Dell license manager. Dell License Manager is a one-to-many license deployment and reporting tool for managing the Dell iDRAC 7 licenses.
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•Documentation—Click this link to view the online help.
•View Readme—Click this link to view the readme file. To view the latest readme, go to support.dell.com/manuals.
2In Dell OpenManage Install, select Dell OpenManage Essentials and click Install.
The Dell OpenManage Essentials Prerequisites window, displays the following requirement types:
•Critical—This error condition prevents the installation of a feature.
•Warning —This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation. Also, later during installation, use the Custom installation setup type to select the feature.
•Information—This informational condition does not affect the Typical selection of a feature.
There are two options for resolving critical dependencies:
•Click Install All Critical Prerequisites to immediately begin installing all critical prerequisites without further interaction. Install All Critical Prerequisites may require a reboot depending on the configuration and the Prerequisites installation will resume automatically after restart.
•Install each prerequisite individually by clicking the associated link with the required software.
NOTE: To configure remote database, you do not require an SQL Express installation on the local system. See Setting Up OpenManage Essentials Database on a Remote SQL Server. If you are not configuring remote database, you can install SQL Express by clicking the warning prerequisite link. Selecting Install All Critical Prerequisites does not install SQL Express.
3Click Install Essentials.
4In the install wizard for OpenManage Essentials, click Next.
5In the License Agreement page, read the license agreement, select I accept the terms in the license agreement, and then click Next.
6In Setup type select either Typical or Custom installation.
If you selected Typical, click Next. Verify the installation settings in the
Ready to Install the Program page and the click Install.
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If you selected Custom, in Custom Setup, click Next and do the following:
aIn Custom Setup, click Change to change the installation location, and then click Next.
bIn custom settings for port numbers, if required, change default values for Network Monitoring Service port number, Task Manager Service port number, and Console Launch port and then click Next.
cIn Database Server, do any of the following and then click Next:
•Local database—If you have many SQL server versions available on the management system and you want to select an SQL server on which you want to set up the OpenManage Essentials database, then select the SQL server from the Database Server list, the type of authentication, and provide the authentication details.
•Remote database— Complete the prerequisites. For more information, see Setting Up OpenManage Essentials Database on a Remote SQL Server. After the prerequisites are complete, click Browse and select the remote system and then provide the authentication details. You can also set up the OpenManage Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in Database Server.
NOTE: If you have multiple database instances running on a selected database server, you can specify the required database instance name to configure the Essentials database with it. For example, using (local)\MyInstance, you are configuring Essentials database on a local server and MyInstance named database instance.
dVerify the installation settings in the Ready to Install the Program page and the click Install.
7 After the installation is complete, click Finish.
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Setting Up OpenManage Essentials Database on a Remote SQL Server
You can configure OpenManage Essentials to use an SQL server present on a remote system. Before setting up the OpenManage Essentials database on the remote system, check for the following prerequisites:
•Network communication between the OpenManage Essentials system and the remote system is functioning.
•SQL connection works between the OpenManage Essentials system and the remote system for the specific database instance. You can use the
Windows ODBC Data Source Administrator tool to verify the connection. On the remote database server, enable TCP/IP protocol and if you are using SQL Authentication, enable mixed mode on the remote SQL server.
You can retarget your database if:
•Your SQL credentials to the SQL server fails.
•Your Windows credentials to the SQL server fails
•Database is moved.
Installing Repository Manager
1In Dell OpenManageInstall, select Dell Repository Manager, and then click Install.
2In Dell Repository Manager - InstallShield Wizard, click Next.
3In License Agreement, select I accept the terms in the license agreement, and click Next.
4In Customer Information, do the following and then click Next. a Provide user name and organization information.
b Select either Anyone who uses this computer (all users) to make this application available to everyone or Only for me (Windows User) to retain access.
5In Destination Folder, use the default location or click Change to specify another location, and then click Next.
6In Setup Type, do any of the following and then click Next.
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•Select Complete to install all the Repository Manager features.
•Select Custom to choose program features you want to install.
7 In Ready to Install the Program, click Install.
8 After the installation is complete, click Finish.
Uninstalling OpenManage Essentials
CAUTION: Uninstalling OpenManage Essentials deletes your database. While installing upgrades, it is recommended to install the upgrades on top of the existing version of OpenManage Essentials to preserve the database.
1Click Start Control Panel Programs and Features.
2In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall.
3In the message Are you sure you want to uninstall OpenManage Essentials?, click Yes.
Migrating IT Assistant to OpenManage Essentials
To replace IT Assistant with OpenManage Essentials while preserving the existing IT Assistant database:
1Double-click the OpenManage Essentials executable file.
2In Dell OpenManage Install, select Dell OpenManage Essentials and click Install.
The check dependencies page is displayed. This page lists the following requirement types:
•Critical—This error condition will prevent the installation of a feature.
•Warning—This warning condition disables the Typical installation but not an Upgrade of the feature later during installation. Also, later during installation, use the Custom installation setup type to select the feature
•Information—This informational condition will not affect the Typical selection of a feature.
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There are two options for resolving critical dependencies:
•Click Install All Critical Prerequisites at the bottom of the page to immediately begin installing all necessary prerequisites without further interaction.
•Install each prerequisite individually by clicking the associated link with the required software.
3Click Install Essentials.
4In the install wizard for OpenManage Essentials, click Next.
5In the License Agreement page, read the license agreement, select I accept the terms in the license agreement and then click Next.
6In Setup type, select Custom.
7In Custom Setup, click Next.
8In Custom Settings, verify or change the default port numbers and click Next.
9In Database Server, enter the required parameters to connect to the IT Assistant database and click Next.
NOTE: During the replacement process, a copy of the IT Assistant database is created and utilized by OpenManage Essentials.
10In Ready to Install the Program, review your settings and click Install.
11After the installation is complete, click Finish.
Migration Use Cases
If you migrate from IT Assistant to OpenManage Essentials, IT Assistant is uninstalled and replaced by OpenManage Essentials. However, the IT Assistant database (ITAssist) remains and you can retrieve it from the SQL server. Table 3 provides information about different migration use cases.
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Table 3. Migration Use Cases
Number Use Case Conditions |
Outcome |
1• IT Assistant is installed on the local system.
•The IT Assistant database is located on the local system.
•OpenManage Essentials is installed on the local system.
•The OpenManage Essentials database is installed on the local system.
2• IT Assistant is installed on the local system.
•The IT Assistant database is located on the local system.
•OpenManage Essentials is installed on the local system.
•The OpenManage Essentials database is installed on a remote system.
3• IT Assistant is installed on the local system.
•The IT Assistant database is located on a remote system.
•OpenManage Essentials is installed on the local system.
•The OpenManage Essentials database is installed on the local system.
4• IT Assistant is installed on the local system.
•The IT Assistant database is located on a remote system.
•OpenManage Essentials is installed on the local system.
•The OpenManage Essentials database is installed on a different remote system.
Data from the IT Assistant database is copied to the OpenManage Essentials database.
Data from the IT Assistant database is not copied to the OpenManage Essentials database.
Data from the IT Assistant database is not copied to the OpenManage Essentials database.
Data from the IT Assistant database is not copied to the OpenManage Essentials database.
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Table 3. Migration Use Cases
Number Use Case Conditions |
Outcome |
5• IT Assistant is installed on the local system.
•The IT Assistant database is located on a remote system.
•OpenManage Essentials is installed on the local system.
•The OpenManage Essentials database is installed on a the same remote system as the IT Assistant database.
Data from the IT Assistant database is copied to the OpenManage Essentials database.
List of Migrated and Non-Migrated Components
Table 4. List of Components
Components That are Migrated |
Components That are not Migrated |
Discovered and inventoried devices
Discovery/inventory include and exclude ranges
Health status of the devices
Discovery, inventory, and statusing schedule/settings
Alerts received in IT Assistant
Custom alert view filters Ignore alert actions
Alert log settings and application logs Received alerts
All remote tasks except IPMI and OMSA deploy tasks.
OpenManage Server Administrator push packages
Server Administrator push tasks
Software update tasks
Software updates (imported Dell update packages)
Application launch, e-mail, and trap forward alert actions
IT Assistant reports
Device health search query data Server and client software updates IPMI command line tasks
Power control device tasks
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Table 4. List of Components
Components That are Migrated |
Components That are not Migrated |
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Polling schedule configuration |
Import Dell catalog task and data |
On-demand statusing |
Server Administrator deployment for |
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Getting Started With OpenManage Essentials
Logging On to OpenManage Essentials
To log on to OpenManage Essentials:
•From the management station desktop, click the Essentials icon.
•From the management station desktop, click Start All Programs Dell OpenManage Applications Essentials Essentials.
•From a remote system, launch a supported browser. In the address field, type https://<IP address, host name, or Fully Qualified Domain Name (FQDN) >:<Port Number>/web/default.aspx.
NOTE: FQDN is required to show a valid certificate. The certificate shows an error if an IP address or local host is used.
The console launch port number (default port number 2607) is required to launch OpenManage Essentials from a browser on a remote system. While installing OpenManage Essentials, if you changed the port using the Custom Install option, use the selected console launch port in the preceding URL.
The First Time Setup page is displayed.
Configuring OpenManage Essentials
If you are logging on to OpenManage Essentials for the first time, the First Time Setup tutorial is displayed. The tutorial provides step-by-step instructions for setting up an environment of servers and devices to communicate with OpenManage Essentials. The steps include:
•Configuring the SNMP protocol on each target server.
•Installing Dell OpenManage Server Administrator on each target server.
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•Enabling network discovery (For Windows Server 2008-based servers) on each target server.
•Discovering devices on your network.
After you have completed the First Time Setup wizard, the Discovery Range Configuration is displayed, for more information, see Configuring a Discovery and Inventory Task.
Using the OpenManage Essentials Home Portal
OpenManage Essentials user interface contains these components:
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Logo and banner |
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Menu items |
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Console area |
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Add a report to the home portal |
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Save the current home portal layout |
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Load the last saved home portal |
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layout |
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Load the default home portal layout |
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Refresh the home portal page |
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Launch the online help |
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