Dell Optiplex 960 User Manual

DELLTM

OPTIPLEXTM960

TECHNICAL GUIDEBOOK

INSIDE THE OPTIPLEX 960

TABLE OF CONTENTS

OVERVIEW

MARKETING SYSTEM CONFIGURATIONS

DETAILED ENGINEERING SPECIFICATIONS

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

DELLOPTIPLEX960

Professional users seeking a sophisticated, powerful desktop need to look no further than the OptiPlex 960. The stylish new OptiPlex 960 delivers advanced technologies to tackle any challenge without missing a beat. Available with top-of-the-line processors, generous memory options, native support for dual high-resolution displays, and a diskless option to support flexible computing environments are just a sampling of the built-in productivity options available. Protect systems and data with your choice of leading-edge hardware and software security options. Rest easy knowing IT professionals will have the system management tools they need, with the global Dell service and support options to cover systems from acquisition to asset retirement. Performance at the OptiPlex 960 level is just one of the reasons Dell is a world leader in business desktops—and why OptiPlex is the easiest choice you’ll make today.

OPTIPLEX MEANS BUSINESS

The OptiPlex 960 delivers serious performance in a scalable platform you can build a business on: Long-range planning support with up to a 24-month lifecycle, stable images, and managed transitions Horsepower for your users' demanding applications with options including the Intel® Core™2 Quad Processor Advanced manageability tools for IT, including next generation Intel® vPro™ technology

Smaller redesigned chassis including a space saving all-in-one option

OPTIPLEX SECURITY

From hardware to software, from local to remote, The OptiPlex 960 gives you the power to choose your level of security:

Isolate system threats and protect your network infrastructure with Intel® vPro™ client isolation features

Protect sensitive data with optional full disk encryption hard drives

Built-in TPM helps protect the network from unauthorized access, while enabling multi-factor authentication via optional Smart Card Reader and/or fingerprint reader (note, TPM may not be available in all countries)

OPTIPLEX IS EASY TO OWN

Productivity meets manageability in the OptiPlex 960, with a suite of highly customizable, global service and support options throughout the PC lifecycle. For users and IT professionals alike, the OptiPlex 960 is easy to own, enabling:

Remote system diagnosis and repair, reducing desk-side visits with Intel® vPro™ technology

Faster repairs for users with Intel® vPro™ Fast Call for Help Technology enabling end-user initiated remote support

Ease of deployment with the OptiPlex 960’s support for integrated wireless networking

Time-saving tool-less cover removal for access to tool-less internal components

OPTIPLEX GETS GREEN

Dell is committed to being the greenest PC company on the planet. And the OptiPlex 960 delivers: Help reduce power consumption—and cost— with Dell’s power supply, which is up to 88% efficient Enjoy a quieter workplace with Dell’s ultra-silent QuietKit noise-reduction solution

Reduced environmental impact with systems built with 10% post-consumer recycled content (Available for units built after December, 2008)

Minimize power usage with Dell EnergySmart power management technology

Environmental sensitivity with the OptiPlex 960’s Energy Star, EPEAT-Gold, TCO, and Blue Angel certification

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

MINI TOWER COMPUTER (MT) VIEW

FRONT VIEW

	1	Hard Drive Activity	7	Optical Eject Button
		Light		Drive
	2	Link Integrity Light	8	Optical Drive Filler
				Panel
				Flex Bay (for optional
	3	Wi-FI Light (optional)	9	floppy drive or memory
				card reader)
	4	Diagnostic Lights	10	USB 2.0 Connectors
				(4)
	5	Power Button,	11	Headphone Connector
		Power Lights
	6	Optical Drive	12	Microphone Connector

BACK VIEW

	1	Power Supply Built in	5	Power Cable
		Self Test Button		Connector
	2	Power Supply Status	6	Back-panel Connectors
		Light
		Cover-release latch
	3	and padlock ring	7	Expansion-card Slots
		(security screw		(4)
		optional)
	4	Security Cable Slot

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

MINI TOWER COMPUTER (MT) VIEW (CONT.)

BACK PANEL CONNECTORS

	1	PS/2 Mouse Connector	8	Line-out Connector
	2	Parallel Connector	9	Line-in/Microphone
				Connctor
	3	Serial Connector	10	USB 2.0 Connectors (6)
	4	Link Integrity Light	11	VGA Connector
	5	Network Adapter	12	eSATA Connector
		Connector
	6	Network Activity Light	13	DisplayPort Connector
	7	Wireless Network	14	PS/2 Keyboard
		Adapter (optional)		Connector

SYSTEM BOARD

	1	Wireless Card	12	SATA Drive
		Connector		Connectors (4)
	2	Thermal Sensor	13	Internal USB Flex Bay
		Connector		Connector
	3	Internal Speaker	14	BIOS/RTC Reset
		Connector (INT SPKR1)		Jumper Pins
				Intrusion Switch
	4	Fan (FAN_CPU)	15	Connector
				(INTRUDER)
	5	Processor	16	PCI Express x16
		Connector (CPU)		Connector (SLOT1)
		Processor Power		PCI Connector
	6	Connector	17
				(SLOT2, SLOT3)
		(12VPOWER)
	7	Memory Module	18	PCIe x1 Connector
		Connectors (4)		(SLOT4)
	8	Password Reset Pins	19	RTC Battery
		(PSWD)
	9	System Status LEDs	20	Serial Connector
		Panel Connector
	10	Front Panel	21	Floppy Disk Connector
		Connectors (3)		(DSKT2)
	11	Power Connector
		(POWER)

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

DESKTOP COMPUTER (DT) VIEW

FRONT VIEW

	1	Power Button,	6	Bezel
		Power Light
	2	5.25” Drive Bay	7	Microphone Connector
	3	Headphone Connector	8	3.5” Drive Bay
	4	USB 2.0 Connectors (2)	9	Diagnostic Lights
	5	Dell Badge

BACK VIEW

	1	Expansion	5	Security Cable Slot
		card slots (4)
	2	Power Supply Built in	6	Power Connector
		Self Test Button
	3	Power Supply Status	7	Back-panel Connectors
		Light
		Cover-release Latch
	4	and Padlock Ring
		(security screw
		optional)

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

DESKTOP COMPUTER (DT) VIEW (CONT.)

BACK PANEL CONNECTORS

	1	PS/2 Mouse Connector	8		Line-out Connector
	2	Parallel Connector	9		Line-in/Microphone
					Connctor
	3	Serial Connector	10		USB 2.0 Connectors (6)
	4	Link Integrity Light	11		VGA Connector
	5	Network Adapter	12		eSATA Connector
		Connector
	6	Network Activity Light	13		DisplayPort Connector
	7	Wireless Network	14		PS/2 Keyboard
		Adapter (optional)			Connector
	SYSTEM BOARD
		Fan Connector		13	PCI Express x16
		(FAN_CPU)			Connector (SLOT1)
		Processor		14	PCI Connector
		Connector (CPU)			(SLOT2)
		Processor Power			PCI Connector
		Connector		15
					(SLOT3)
		(12VPOWER)
		Memory Module
		Connectors (DIMM_1,		16	PCI Express x1
		DIMM_2, DIMM_3,			Connector (SLOT4)
		DIMM_4)
		SATA Connectors (3)		17	RTC Reset Jumper
					Pins
		Password Jumper		18	Battery Socket
		(PSWD)			(BATTERY)
		Internal USB Connector			Riser Connector (uses
				19	PCI-E port/SLOT1 and
		(FLEX_USB)
					PCI port/SLOT2)
		Service Mode Jumper		20	Floppy Connector
		(SERVICE_MODE)			(DSKT)
	9	Power Connect		21	Internal Speaker
		(POWER)			(INT_SPKR)
	10	Front Panel Connector		22	Connector for Optional
		(FRONTPANEL)			Wireless Card
	11	Serial Connector		23	Front Panel Thermal
					Sensor
	12	Intrusion Switch
		Connector (INTRUDER)

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

SMALL FORM FACTOR COMPUTER (SFF) VIEW

VIEW

	Power Button,	6	Headphone Connector
	Power Light
	25” Drive Bay	7	Microphone Connector
	5” Flex Bay for Floppy
	Drive (optional) or	8	USB 2.0 Connectors (2)
	Media Card (optional)
	Badge	9	Diagnostic Lights
	Bezel

VIEW

	Expansion card slots (2)	5	Security Cable Slot
	Power Supply Check	6	Power Cable Connector
	Button
	Power Supply Check	7	Back-panel Connectors
	Cover-release Latch
	Padlock Ring
	(security screw
	optional)

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)

BACK PANEL CONNECTORS

	1	PS/2 Mouse Connector	8		Line-out Connector
	2	Parallel Connector	9		Line-in/Microphone
					Connctor
	3	Serial Connector	10		USB 2.0 Connectors (6)
	4	Link Integrity Light	11		VGA Connector
	5	Network Adapter	12		eSATA Connector
		Connector
	6	Network Activity Light	13		DisplayPort Connector
	7	Wireless Network	14		PS/2 Keyboard
		Adapter (optional)			Connector
				12	Serial Port Connector
		Connector			Intrusion Switch
				13	Connector
					(INTRUDER)
		Power			Front Panel Thermal
				14	Sensor Cable
					Connector
		Module
		(DIMM_1,		15	Real Time Clock Reset
		DIMM_3,			(RTCRST)
		Jumper Pins		16	PCI Express x16
					Connector (SLOT1)
				17	PCI Connector
		(3)			(SLOT2)
		(FlexBay)		18	Battery Socket
					(BATTERY)
				19	Hard Drive Fan
					Connector (FAN_HDD)
		Connector		20	Floppy Drive
					Connector (DSKT)
				21	Internal Speaker
		Sensor		22	Connector for Optional
					Wireless Card

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

MARKETING SYSTEM CONFIGURATIONS

NO TE : Of feri ng s m a y v ar y b y regi on . Fo r m ore i nf orm ati on r ega rdi ng t he c onfi gura ti on o f yo ur com puter, cl i ck S tar t>H el p and S uppor t a nd sel ec t th e opti on to vi ew i nform ati on abou t you r com pute r .

OPERATING SYSTEM

NO TE : One of t he fol l ow i ng Opera ti ng S ys tem s w i l l be prei ns tal l ed .

		MT		DT		SFF
	Windows Vista® operating system	Windows Vista® SP1 Business (32 and 64 bit),
		Windows Vista® SP1 Ultimate (32 bit),
	Windows XP® operating system	Windows® XP Professional SP3 via Windows®
		Vista Business Downgrade Rights (32 bit)
	Other		FreeDOS for (n-series),
	OS Media Support	X		X		X
	CHIPSET
		MT		DT		SFF
	Chipset	Intel Q45 Express Chipset w/ICH10DO
	Non-volatile memory on chipset
	BIOS Configuration SPI (Serial Peripheral Interface)	64Mbit (8MB) located at SPI_FLASH on chipset
	TPM 1.2 Security Device (Trusted Platform Module)1	16KB located at TPM1P2 on chipset
	NIC EEPROM	LOM configuration contained within SPI_FLASH –
			no dedicated LOM EEPROM

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

PROCESSOR

NO TE : Gl obal S t andard P roduct s ( GS P ) ar e	a s ubset of	Del l ' s	rel ati on s hi p produc ts tha t a re	m anaged for
avai l abi l i t y and s yn chro n i z ed transi ti ons on a	w orl dw i de basi s . The y ensu r e the s am e pl at form i s avai l abl e f or
purcha se gl obal l y. Thi s al l ow s custom er s to	r ed uce th e	num ber	of c onfi gurati on s m anage d on	a w orl dw i de

basi s, t her eb y r educi ng t hei r cos ts . Th e y al so en a bl e com pani e s to i m pl em ent gl obal I T s tan dard s b y l o cki ng i n speci fi c prod uct con fi gu rati on s w orl dw i de . The fol l ow i ng GS P proces s ors i den ti fi ed bel ow w i ll be m ade avai l abl e to D el l cus tom e rs .

NO TE : P roces sor num ber s are no t a m ea sur e of pe rform an ce .

		MT	DT	SFF
Intel Quad Core processors
Intel Core 2 Quad Q9650/3.00GHz,12M,1333FSB		X-GSP	X-GSP	X-GSP
Intel Core 2 Quad Q9550/2.83GHz,12M,1333FSB		X-GSP	X-GSP	X-GSP
Intel Core 2 Quad Q9450/2.66GHz, 12M, 1333FSB		X	X	X
Intel Core 2 Quad Q9400/2.66GHz,6M,1333FSB		X	X	X
Intel Dual Core processors
Intel Core 2	Duo E8600/3.33GHz, 6M, 1333FSB	X-GSP	X-GSP	X-GSP
Intel Core 2	Duo E8500/3.16GHz,6M,1333FSB	X-GSP	X-GSP	X-GSP
Intel Core 2	Duo E8400/3.0GHz,6M,1333FSB	X-GSP	X-GSP	X-GSP
Intel Core 2	Duo E8300/2.83GHz, 6M,1333FSB	X	X	X

DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE

ADVANCED SYSTEM MANA GEABILITY MODES

NO TE : Hardw ar e m anag e m ent m ode op ti ons al l ow you to sel ec t th e ri gh t s ys t em s m anag em en t f ea t ure supp ort for you r en terp ri se . Del l ’ s i nnova ti ve appro ach to scal abl e r em ote cl i ent m anagem en t of fer s you a choi c e of bui l t - i n hardw ar e m anag e m ent cap abi l i ti e s ac ross pl atfo rm off eri ngs .

Th e l ate st g ener ati on o f I ntel ® vP ro™ t echnol og y pr ovi de s the capabi l i t y t o m anage yo ur i ns ta l l base of s ys tem s r ega rdl es s of th e pow er sta te o r hardw ar e func ti onal i t y of the s ys tem .

Thi s func ti onal i t y al l ow s I T to addre ss m an y i ssu e s rem ot el y ra the r th an ha vi ng to ph ys i cal l y vi si t s ys t em s . Th e Opti P l e x 96 0 suppor t s the l a te st g ener ati on o f I ntel ® vP ro™ tec hnol og y.

I ntel ® i AM T te chnol og y/ I ntel ® vP r o™ te chnol og y s upport t he fol l ow i ng fe at ures:

As s et repo rti ng and i n ve ntor y ca pabi l i ti e s, R em ot e t roubl esho oti ng and r e pai r, Cl i en t S ys t em I sol a t i on, Rem ot e patchi ng/ upd ati ng

I ntel ® vP ro™ te chnol og y adds th es e addi ti on al fe a ture s:
Cl i ent i ni ti al ed “ Fa st C al l for Hel p” / be yo nd fi rew al l s ys tem s	m an agem en t capabi l i t y,			M i crosof t N AP		support,
Hard ened s ecu ri t y m oni to ri ng, S upport fo r the l at e st gen era ti on of I n tel ® C ore™ 2 Qu ad P roce sso rs
* T h e f u n c t i o n a l i t y d e s c r i b e d a b o v e r e q u i r e s a n a p p r o p r i a t e s o f t wa r e m a n a g e m e n t c o n s o l e
		MT		DT		SFF
Intel vPro Advanced Client Systems Management* (iAMT Professional 5.0)		X		X		X
Intel Standard Manageability* (iAMT 5.0)		X		X		X
No ManagementUpgradeable		X		X		X
Management DisabledNot Upgradeable		X		X		X

* This functionality requires the appropriate software management console

MEMORY

Your com put er suppo rt s a m axi m um of 8GB of m em or y w hen you use f our 2GB DI M M s; how eve r, 32 - bi t opera ti ng s ys t em s, such as th e 32 - bi t v ersi on o f M i crosoft ® W i ndow s ® X P , can onl y u se a m axi m um of 4GB of addre ss spa ce . M oreove r , cer tai n com ponent s w i t hi n the com pute r r equi re addre ss spa ce i n the 4G B rang e . An y add re ss sp ac e re se rved for thes e com pon e nts c anno t be us ed b y com puter m em or y; the re fore, the am ount of m em or y av ai l a bl e to th e oper ati ng s ys t em i s l ess than 4 GB .

NO TE : The enti r e 8G B m e m or y range i s av ai l abl e t o 64 - bi t oper ati ng s ys tem s .

M em or y m odul e s shoul d be i nstal l ed i n pai rs of m atch ed m em or y si z e, spe ed, and technol og y. I f th e m em or y m odul es ar e no t i ns tal l ed i n m atch ed pai rs, t he co m puter w i l l conti nu e to o pera te, bu t w i th a sl i ght r educti on i n perform an ce .

		MT	DT	SFF
Type: DDR2 Synch DRAM Non-ECC Memory			800MHz
DIMM Slots		4	4	4
DIMM Capacities		Up to 8GB	Up to 8GB	Up to 8GB
Minimum Memory		1GB	1GB	1GB
Maximum Memory with 800MHz speed memory		8GB1	8GB1	8GB1
800MHz Memory configurations
8GB1	DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM)	X	X	X
8GB1	DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM)	X	X	X
4GB1	DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM)	X	X	X
4GB1	DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM)	X	X	X
3GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM)		X	X	X
3GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM)		X	X	X