Dell MTC2 User Manual

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Dell™ OptiPlex™ 170L

Quick Reference Guide

Models MTC2 and DHS

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

The Drivers and Utilities CD (ResourceCD), operating system media, and Quick Reference Guides are optional and may not ship with all computers.

Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models MTC2 and DHS

September 2004

P/N X6741

Rev. A00

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Contents

Finding Information for Your Computer . . . . . . . . . . . . . . . . . . .

5

About Your Small Desktop Computer . . . . . . . . . . . . . . . . . . . .

8

Front and Back Views . . . . . . . . . . . . . . . . . . . . . . . . .

8

Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . .

9

Attaching and Removing the Computer Stand. . . . . . . . . . . . . .

10

About Your Mini-Tower Computer . . . . . . . . . . . . . . . . . . . . .

11

Front and Back Views . . . . . . . . . . . . . . . . . . . . . . . . .

11

Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . .

12

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . .

13

Small Desktop Computer . . . . . . . . . . . . . . . . . . . . . . .

14

Mini-tower Computer . . . . . . . . . . . . . . . . . . . . . . . . .

15

Completed Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Small Desktop Computer . . . . . . . . . . . . . . . . . . . . . . .

16

Mini-Tower Computer . . . . . . . . . . . . . . . . . . . . . . . . .

16

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

System Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Running the Dell™ IDE Hard Drive Diagnostics . . . . . . . . . . . . .

23

Resolving Software and Hardware Incompatibilities . . . . . . . . . .

24

Using Microsoft® Windows® XP System Restore . . . . . . . . . . . .

25

Reinstalling Microsoft® Windows® XP . . . . . . . . . . . . . . . . .

26

Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . . . . . .

29

Contents 3

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4 Contents

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Finding Information for Your Computer

 

What Are You Looking For?

Find It Here

 

 

 

 

 

 

• A diagnostic program for my computer

Drivers and Utilities CD (also known as the ResourceCD)

 

 

• Drivers for my computer

Documentation and drivers are already installed on your

 

 

• My computer documentation

computer. You can use the CD to reinstall drivers, run the

 

 

• My device documentation

Dell Diagnostics, or access your documentation.

 

 

• Desktop System Software (DSS)

Readme files may be

 

 

 

included on your CD to

 

 

 

provide last-minute

 

 

 

updates about technical

 

 

 

changes to your

 

 

 

computer or advanced

 

 

 

technical-reference

 

 

 

material for technicians

 

 

 

or experienced users.

 

 

 

NOTE: The latest drivers and documentation updates can

 

 

 

be found at support.dell.com.

 

 

 

NOTE: The Drivers and Utilities CD is optional and may not

 

 

 

ship with all computers.

 

 

 

 

 

 

• OS updates and patches

Desktop System Software

 

 

 

Located on the Drivers and Utilities CD and the Dell

 

 

 

Support website at support.dell.com.

 

 

 

 

 

 

• Warranty information

Product Information Guide

 

 

• Safety instructions

 

 

 

• Regulatory information

 

 

 

• Ergonomics information

 

 

 

• End User License Agreement

 

 

How to remove and replace parts

Technical specifications

How to configure system settings

How to troubleshoot and solve problems

Dell™ OptiPlex™ User’s Guide

Microsoft® Windows® XP Help and Support Center

1 Click the Start button and click Help and Support.

2 Click User’s and system guides and click User’s guides.

The User’s Guide is also available on the Drivers and Utilities CD.

Quick Reference Guide

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What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

• Microsoft Windows License Label

These labels are located on your computer.

 

• Use the Service Tag to

 

identify your

 

computer when you

 

use support.dell.com

 

or contact technical

 

support.

 

• Enter the Express

 

Service Code to direct your call when contacting

 

technical support. The Express Service Code is not

 

available in all countries.

 

 

• Latest drivers for my computer

Dell Support Website — support.dell.com

• Answers to technical service and support questions

NOTE: Select your region to view the appropriate support

• Online discussions with other users and technical

site.

support

The Dell Support website provides several online tools,

• Documentation for my computer

including:

 

• Solutions — Troubleshooting hints and tips, articles

 

from technicians, and online courses

 

• Community — Online discussion with other Dell

 

customers

 

• Upgrades — Upgrade information for components, such

 

as memory, the hard drive, and the operating system

 

• Customer Care — Contact information, order status,

 

warranty, and repair information

 

• Downloads — Drivers, patches, and software updates

 

• Reference — Computer documentation, product

 

specifications, and white papers

 

 

• Service call status and support history

Dell Premier Support Website — premiersupport.dell.com

• Top technical issues for my computer

The Dell Premier Support website is customized for

• Frequently asked questions

corporate, government, and education customers. This

• File downloads

website may not be available in all regions.

• Details on my computer configuration

 

• Service contract for my computer

 

6 Quick Reference Guide

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What Are You Looking For?

Find It Here

 

 

• How to use Windows XP

Windows Help and Support Center

• Documentation for my computer

1 Click the Start button and click Help and Support.

• Documentation for devices (such as a modem)

2 Type a word or phrase that describes your problem and

 

click the arrow icon.

 

3 Click the topic that describes your problem.

 

4 Follow the instructions on the screen.

 

 

• How to reinstall my operating system

Operating System CD

 

The operating system is already installed on your

 

computer. To reinstall your operating system, use the

 

Operating System CD. See your OptiPlex User’s Guide for

 

instructions.

 

After you reinstall your

 

operating system, use the

 

Drivers and Utilities CD

 

to reinstall drivers for the

 

devices that came with

 

your computer.

 

Your operating system

 

product key label is

 

located on your

 

computer.

 

NOTE: The color of your CD varies based on the operating

 

system you ordered.

 

NOTE: The operating system media are optional and may

 

not ship with all computers.

 

 

• Regulatory Model Information and Chassis Type

DHSSmall desktop chassis

 

MTC2Mini-tower chassis

 

 

Quick Reference Guide

7

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About Your Small Desktop Computer

Front and Back Views

service tag

front panel door

headphone connector

USB 2.0 connectors (2)

CD/DVD drive

CD/DVD-drive

eject buttoneject button

Microsoft

Windows

Product Key

front panel door

 

 

 

 

 

 

floppy-drive eject button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

floppy-drive activity light

power light

power button

 

 

 

hard-drive activity light

 

 

network adapter connector

 

link integrity light

 

 

 

 

parallel

 

 

 

 

 

 

network activity light

 

 

 

 

 

 

 

connector

mouse

 

 

 

line-in connector

 

 

 

 

 

 

 

connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

optional card slots (2)

power

connector

serial connector

video connector

diagnostic lights

low-profile PCI card slot line-out connector

microphone connector USB 2.0 connectors (4)

8 Quick Reference Guide

Dell MTC2 User Manual

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Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before opening the cover.

NOTICE: Be careful when opening the computer cover to ensure that you do not accidently disconnect cables from the system board.

system board

heat sink and blower assembly

CD/DVD drive

floppy drive

hard drive

optional internal

speaker

power supply

padlock ring

optional card cage

NOTE: Your computer may have a metal bracket

instead of a card cage

low-profile PCI card slot

Quick Reference Guide

9

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Attaching and Removing the Computer Stand

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Place your computer on a soft surface to prevent scratching the top cover.

Your computer can be used in either a vertical or horizontal position.

To use the computer in a vertical position, you must attach the computer stand:

1Place the computer on its right side so that the drive bays are at the bottom and fit the stand onto what was the left side of the computer:

a Position the stand as shown in the following figure by aligning the large round hole in the stand with the securing button on the side of the cover.

b Align the captive screw in the stand with the screw hole in the cover, and tighten the thumbscrew.

2Rotate the computer so that the stand is at the bottom and the drives are at the top.

10 Quick Reference Guide

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