Dell™ Latitude™ D820
Model PP04X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
____________________
Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP04X
December 2005 |
P/N ND492 |
Rev. A00 |
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5 |
Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7 |
About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . |
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Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . . |
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Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . |
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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Contents 3
4 Contents
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? |
Find It Here |
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• A diagnostic program for my computer |
Drivers and Utilities CD (also known as ResourceCD) |
• Drivers for my computer |
NOTE: The Drivers and Utilities CD may be optional and may |
• My device documentation |
not ship with your computer. |
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• Notebook System Software (NSS) |
Documentation and drivers are already installed on your |
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computer. You can use the CD to reinstall drivers. |
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Readme files may be |
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included on your CD to |
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provide last-minute |
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updates about technical |
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changes to your computer |
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or advanced technical- |
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reference material for |
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technicians or experienced |
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users. |
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NOTE: Drivers and documentation updates can be found at |
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support.dell.com. |
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• How to remove and replace parts |
Dell Latitude™ User’s Guide |
• Specifications |
1 Click Start→ Help and Support→ Dell User and System |
• How to configure system settings |
Guides→ System Guides. |
• How to troubleshoot and solve problems |
2 Click the User’s Guide for your computer. |
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• Warranty information |
Dell™ Product Information Guide |
• Terms and Conditions (U.S. only) |
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• Safety instructions |
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• Regulatory information |
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• Ergonomics information |
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• End User License Agreement |
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Quick Reference Guide |
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What Are You Looking For? |
Find It Here |
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• Service Tag and Express Service Code |
Service Tag and Microsoft® Windows® License |
• Microsoft Windows License Label |
These labels are located on the bottom of your computer. |
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• Use the Service Tag to identify your computer when you |
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use support.dell.com or contact technical support. |
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• Enter the Express |
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Service Code to direct |
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your call when |
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contacting technical |
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support. |
•Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, service call and order status, warranty, and repair information
•Service and support — Service call status and support history, service contract, online discussions with technical support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
•Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com.
To download Notebook System Software:
1Go to support.dell.com→ Downloads.
2Enter your Service Tag or product model.
3In the Download Category drop-down menu, click All.
4Select the operating system and operating system language for your computer, and click Submit.
5Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software.
6 Quick Reference Guide
What Are You Looking For? |
Find It Here |
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• How to use Windows XP |
Windows Help and Support Center |
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• How to work with programs and files |
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Click Start→ Help and Support. |
• How to personalize my desktop |
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Type a word or phrase that describes your problem and |
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click the arrow icon. |
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Click the topic that describes your problem. |
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Follow the instructions on the screen. |
• Information on network activity, the Power Management |
Dell QuickSet Help |
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Wizard, hotkeys, and other items controlled by Dell |
To view Dell QuickSet Help, right-click the |
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QuickSet |
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• How to reinstall my operating system |
Operating System CD |
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NOTE: The Operating System CD may be optional and may |
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not ship with your computer. |
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The operating system is already installed on your computer.
To reinstall your operating system, use the optional
Operating System CD.
After you reinstall your operating system, use the
Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.
NOTE: The color of your CD varies based on the operating system you ordered.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1Unpack the accessories box.
2Set aside the contents of the accessories box, which you will need to complete the setup of your computer.
The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.
Quick Reference Guide |
7 |
3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
4 Open the computer display and press the power button to turn on the computer (see Front View).
NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once.
8 Quick Reference Guide
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display latch |
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touch pad/track stick buttons |
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display |
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track stick |
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power button |
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keyboard status lights |
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device status lights |
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volume control buttons |
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speakers (2) |
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mute button |
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keyboard |
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ambient light sensor |
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touch pad |
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Quick Reference Guide |
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security cable slot |
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infrared sensor |
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air vents |
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wireless switch |
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1394 connector |
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wireless activity light |
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audio connectors |
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PC Card slot |
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ExpressCard slot |
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smart card slot |
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1 media bay |
2 USB connectors (2) |
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10 Quick Reference Guide
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
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network connector (RJ-45) |
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serial connector |
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USB connector |
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video connector |
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powered USB connector |
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AC adapter connector |
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modem connector (RJ-11) |
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air vents |
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Bottom View |
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battery-bay latch release |
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docking-device connector |
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battery |
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fan air vents |
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memory module cover |
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hard drive |
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Quick Reference Guide |
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NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control Panel→ Power Options, and then click the Power Meter tab.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
Battery operating time varies depending on operating conditions. You can install an optional second battery in the media bay to significantly increase operating time.
Operating time is significantly reduced when you perform operations including, but not limited to, the following:
•Using optical drives
•Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games
•Running the computer in maximum performance mode
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the computer (see "Checking the Battery Charge" on page 13). You can also set power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.
12 Quick Reference Guide
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the icon in the taskbar, and click Help.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:
•Battery charge (check by pressing and releasing the status button)
•Battery health (check by pressing and holding the status button)
The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
Quick Reference Guide |
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To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See the specifications in your User’s Guide.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.
By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.
CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
To remove the battery:
1If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
2Ensure that the computer is turned off.
14 Quick Reference Guide
3Slide the battery-bay latch release on the bottom of the computer until the release clicks.
4Using the tab on the battery, lift the battery out of the computer.
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battery |
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battery tab |
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battery-bay latch release |
To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.
Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 14).
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
Quick Reference Guide |
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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
1Shut down the computer.
2If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
3Connect the computer to an electrical outlet.
4The Dell Diagnostics can be invoked in one of two ways:
•Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.
•Press and hold the <Fn> key while powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.
•If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.
5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
16 Quick Reference Guide
Starting the Dell Diagnostics From the Drivers and Utilities CD
1Insert the Drivers and Utilities CD.
2Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
3When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.
4Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5Type 1 to start the menu and press <Enter> to proceed.
6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
7When the Dell Diagnostics Main Menu appears, select the test that you want to run.
Dell Diagnostics Main Menu
1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option |
Function |
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Express Test |
Performs a quick test of devices. The test typically takes |
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10 to 20 minutes and requires no interaction on your |
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part. Run Express Test first to increase the possibility of |
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tracing the problem quickly. |
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Extended Test |
Performs a thorough check of devices. The test typically |
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takes 1 hour or more and requires you to answer |
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questions periodically |
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Custom Test |
Tests a specific device. You can customize the tests you |
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want to run. |
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Symptom Tree |
Lists the most common symptoms encountered and |
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allows you to select a test based on the symptom of the |
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problem you are having. |
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2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
Quick Reference Guide |
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3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab |
Function |
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Results |
Displays the results of the test and any error conditions |
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encountered. |
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Errors |
Displays error conditions encountered, error codes, and |
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the problem description. |
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Help |
Describes the test and may indicate requirements for |
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running the test. |
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Configuration |
Displays your hardware configuration for the selected |
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device. |
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The Dell Diagnostics obtains configuration information |
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for all devices from system setup, memory, and various |
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internal tests, and it displays the information in the |
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device list in the left pane of the screen. The device list |
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may not display the names of all the components |
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installed on your computer or all devices attached to your |
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computer. |
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Parameters |
Allows you to customize the test by changing the test |
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settings. |
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4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
18 Quick Reference Guide
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
END THE PROGRAM —
1Press <Ctrl><Shift><Esc> simultaneously.
2Click Task Manager.
3Click Applications.
4Click the program that is no longer responding.
5Click End Task.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft® Windows® operating system
RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.
1Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
•Ensure that the program is compatible with the operating system installed on your computer.
•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU
Quick Reference Guide |
19 |
SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 16. If all tests run successfully, the error condition is related to a software problem.
20 Quick Reference Guide
B
battery
charge gauge, 13 charging, 14
checking the charge, 13 performance, 12 power meter, 13 removing, 14
storing, 15
C
CDs
operating system, 7
computer crashes, 18-19
slow performance, 20 stops responding, 18
D
Dell
support site, 6
Dell Diagnostics, 16
Dell Premier Support
website, 5
diagnostics Dell, 16
documentation |
M |
|
End User License |
Microsoft Windows label, 6 |
|
Agreement, 5 |
||
|
||
ergonomics, 5 |
|
|
online, 6 |
O |
|
Product Information Guide, 5 |
||
|
||
regulatory, 5 |
operating system |
|
safety, 5 |
CD, 7 |
|
User’s Guide, 5 |
reinstalling, 7 |
|
warranty, 5 |
Operating System CD, 7 |
|
|
E
End User License
Agreement, 5
ergonomics information, 5
H
hardware
Dell Diagnostics, 16
Help and Support Center, 7
help file
Windows Help and Support Center, 7
L
labels
Microsoft Windows, 6 Service Tag, 6
P
problems
blue screen, 19 computer crashes, 18-19
computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 16
lockups, 18 program crashes, 19
program stops responding, 19 programs and Windows
compatibility, 19 slow computer
performance, 20 software, 18-19 spyware, 20
Product Information Guide, 5
Q
QuickSet Help, 7
Index 21
R |
T |
|
regulatory information, 5 |
troubleshooting |
|
ResourceCD |
Dell Diagnostics, 16 |
|
Help and Support Center, 7 |
||
Dell Diagnostics, 16 |
||
|
S
safety instructions, 5
serial connector description, 11 system view, 11
Service Tag, 6
software problems, 19
spyware, 20
Starting the Dell Diagnostics
From the Drivers and
Utilities CD, 17
Starting the Dell Diagnostics
From Your Hard Drive, 16
support website, 6
system views back, 11 bottom, 11 front, 9 left side, 10
right side, 10
U
User’s Guide, 5
W
warranty information, 5
Windows XP
Help and Support Center, 7 Program Compatibility
Wizard, 19 reinstalling, 7
wizards
Program Compatibility Wizard, 19
22 Index
Dell™ Latitude™ D820
Model PP04X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Opmerkingen, kennisgevingen en waarschuwingen
OPMERKING: Een OPMERKING duidt belangrijke informatie aan voor een beter gebruik van de computer.
KENNISGEVING: Een KENNISGEVING duidt mogelijke beschadiging van de hardware of gegevensverlies aan en geeft aan hoe u dergelijke problemen kunt voorkomen.
WAARSCHUWING: Een WAARSCHUWING duidt het risico van schade aan eigendommen, lichamelijk letsel of overlijden aan.
Afkortingen en acroniemen
Als u een Dell™ computer uit de n-serie hebt aangeschaft, zijn de verwijzingen naar de Microsoft ® Windows® besturingssystemen in dit document niet van toepassingen.
____________________
De informatie in dit document kan zonder voorafgaande kennisgeving worden gewijzigd. © 2005 Dell Inc. Alle rechten voorbehouden.
Verveelvoudiging van dit materiaal, op welke wijze dan ook, is alleen toegestaan na uitdrukkelijke, schriftelijke toestemming van Dell Inc.
Merken in dit document: Dell, de DELL logo, Latitude en ExpressCharge zijn handelsmerken van Dell Inc.; Intel is een handelsmerk van Intel Corporation; Microsoft, Outlook, en Windows zijn handelsmerken van Microsoft Corporation.
Andere merken en handelsnamen die mogelijk in dit document worden gebruikt, dienen ter aanduiding van de rechthebbenden met betrekking tot de merken en namen of ter aanduiding van hun producten. Dell Inc. claimt op geen enkele wijze enig eigendomsrecht ten aanzien van andere merken of handelsnamen dan haar eigen merken en handelsnamen.
Model PP04X
December 2005 |
O/N ND492 |
Rev. A00 |
Informatie zoeken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
Computer uitpakken en opstarten . . . . . . . . . . . . . . . . . . . . . . . . |
31 |
Over de computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
32 |
Vooraanzicht . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
32 |
Linkerzijaanzicht . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Rechterzijaanzicht . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Achteraanzicht . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Onderaanzicht . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Batterijen gebruiken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
35 |
Batterijprestatie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
35 |
De lading van de batterij controleren. . . . . . . . . . . . . . . . . . . . |
36 |
De batterij opladen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
37 |
De batterij vervangen . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
37 |
Een batterij opslaan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Problemen oplossen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Dell Technische Updateservice. . . . . . . . . . . . . . . . . . . . . . . |
39 |
Dell Diagnose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Lock-ups en softwareproblemen . . . . . . . . . . . . . . . . . . . . . . |
42 |
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
45 |
Inhoud 25
26 Inhoud
OPMERKING: Sommige kenmerken of media zijn optioneel en het kan zijn dat ze niet zijn meegeleverd. Sommige kenmerken of media zijn niet beschikbaar in bepaalde landen.
OPMERKING: Mogelijk werd er bij uw computer bijkomende informatie geleverd.
Waar bent u naar op zoek? |
Hier kunt u het vinden |
|
|
|
|
• Een diagnoseprogramma voor de computer |
Drivers en Utilities CD (ook wel de 'ResourceCD') |
|
• Stuurprogramma's voor de computer |
OPMERKING: De Drivers en Utilities CD (Stuuren |
|
• Documentatie voor een apparaat |
hulpprogramma's-cd) kan optioneel zijn en niet meegeleverd |
|
zijn met uw computer. |
||
• Notebook System Software (NSS) |
||
|
||
|
De documentatie en stuurprogramma's zijn reeds op de |
|
|
computer geïnstalleerd. U kunt de CD gebruiken om de |
|
|
stuurprogramma's opnieuw te installeren. |
|
|
Mogelijk bevat de cd |
|
|
leesmij-bestanden met de |
|
|
laatst beschikbare |
|
|
informatie over technische |
|
|
wijzigingen aan de |
|
|
computer of geavanceerd |
|
|
technisch naslagmateriaal |
|
|
voor technici en |
|
|
gevorderde gebruikers. |
|
|
OPMERKING: Updates van de stuurprogramma's en |
|
|
documentatie vindt u op support.dell.com. |
|
|
|
|
• Onderdelen verwijderen en vervangen |
Dell Latitude™ User’s Guide |
|
• Specificaties |
1 Klik op Start→ Help and Support→ Dell User's and |
|
• Systeeminstellingen configureren |
System Guides→ System Guides. |
|
• Problemen vaststellen en oplossen |
2 Klik op User’s Guide(gebruikershandleiding) voor uw |
|
|
computer. |
Snelle referentiegids |
27 |
Waar bent u naar op zoek? |
Hier kunt u het vinden |
|
|
• Garantie-informatie |
Dell™ Productinformatiegids |
•Algemene voorwaarden (alleen Verenigde Staten)
•Veiligheidsinstructies
•Informatie over regelgeving
•Ergonomische informatie
•Licentieovereenkomst voor eindgebruikers
•Servicelabel en express-servicecode
•Microsoft Windows-licentielabel
Service Tag and Microsoft® Windows® License
Deze labels bevinden zich aan de onderzijde van de computer.
•Maak gebruik van het serviceplaatje om uw computer te identificeren als u gebruikmaakt van support.dell.com of contact opneemt met de technische ondersteuning.
• Voer de expressservicecode in zodat uw telefonische verzoek naar de juiste medewerker van de technische ondersteuning wordt doorgeleid.
28 Snelle referentiegids
Waar bent u naar op zoek? |
Hier kunt u het vinden |
|
|
|
|
||
• Oplossingen— Probleemwijzer, tips en uitleg van |
Dell Support website — support.dell.com |
||
monteurs en online-cursussen, FAQ's |
OPMERKING: Selecteer uw regio om de juiste support- |
||
• Community — online-discussies met andere gebruikers |
website weer te geven. |
|
|
van Dell-producten |
OPMERKING: Klanten uit de zakenwereld, overheid en |
||
• Upgrades — upgrade-informatie voor onderdelen als het |
onderwijs kunnen ook gebruik maken van de aangepaste Dell |
||
geheugen, de vaste schijf en het besturingssysteem. |
Premier Support-website op premier.support.dell.com. |
||
• Klantenservice— Contactgegevens, de status van |
|
|
|
herstellingsverzoeken en bestellingen, informatie over |
|
|
|
garantie en herstellingen |
|
|
|
• Service en ondersteuning — De status van |
|
|
|
herstellingsverzoeken, support-historiek, het |
|
|
|
servicecontract, online-discussies met medewerkers van |
|
|
|
de technische ondersteuning |
|
|
|
• Referentiemateriaal — Computerdocumentatie, details |
|
|
|
over mijn computerinstellingen, productspecificaties en |
|
|
|
white papers |
|
|
|
• Downloads — Geautoriseerde stuurprogramma's, |
|
|
|
patches en software -updates |
|
|
|
• Notebook Systeem-software (NSS)—Indien u het |
Notebook Systeemsoftware downloaden: |
||
1 Ga naar support.dell.com→ Downloads. |
|||
besturingssysteem opnieuw installeert, moet u hetzelfde |
|||
doen met NSS. NSS installeert belangrijke updates voor |
2 Geef uw servicetag of productmodel op. |
||
uw besturingssysteem en ondersteuning van Dell™ |
3 Klik op All (Alles) in het vervolgkeuzemenu Download |
||
3.5-inch USB floppy drives, Intel® processors, optische |
|||
Category (Downloadcategorie). |
|||
lezers en USB-apparatuur. NSS is nodig om uw Dell- |
|||
4 Selecteer het besturingssysteem en de taal van dat |
|||
computer correct te laten werken. De software |
|||
besturingssysteem voor uw computer en klik op Submit. |
|||
detecteert automatisch de computer en het |
|||
5 Onder Select a Device(selecteer een apparaat), blader |
|||
besturingssysteem en installeert de updates die voor uw |
|||
naar System and Configuration Utilities (Systeem en |
|||
configuratie van belang zijn. |
|||
configuratie), en klik op Dell Notebook System Software |
|||
|
|||
|
(Dell Notebook Systeemsoftware). |
||
|
|
||
• Met Windows XP werken |
Windows Help and Support Center |
||
• Werken met programma's en bestanden |
1 Klik op Start→ Help and Support (Help en |
||
• Hoe pas ik mijn bureaublad aan? |
ondersteuning). |
|
|
|
2 Geef met een of meer woorden een beschrijving van het |
||
|
probleem en klik vervolgens op het pijltje. |
||
|
3 Klik op het onderwerp dat uw probleem beschrijft. |
||
|
4 Volg de instructies op het scherm. |
||
|
|
|
|
• Informatie over netwerkactiviteit, de Energiebeheer- |
Dell QuickSet Help |
|
|
wizard, sneltoetsen en andere onderwerpen zijn te |
Om Dell QuickSet Help te activeren, klik met de |
||
vinden in de Dell QuickSet |
|||
rechtermuisknop op |
het pictogram in Microsoft® |
Windows® takenbalk.
Snelle referentiegids |
29 |
Waar bent u naar op zoek? |
Hier kunt u het vinden |
|
|
• Het besturingssysteem opnieuw installeren |
Operating System CD |
|
OPMERKING: De Operating System CD (Besturingssysteem- |
|
CD), kan optioneel zijn en en niet meegeleverd zijn met uw |
|
computer. |
|
Het besturingssysteem is reeds op de computer |
|
geïnstalleerd. Om het besturingssysteem opnieuw te |
|
installeren, maakt u gebruik van de optionele Operating |
|
System CD (Besturingssysteem-CD). |
|
Nadat u het |
|
besturingssysteem |
|
opnieuw hebt |
|
geïnstalleerd, gebruikt u de |
|
Drivers en Utilities CD |
|
(Stuuren hulppro- |
|
gramma's-cd) om de |
|
stuurprogramma's voor de |
|
met de computer |
|
meegeleverde apparaten |
|
opnieuw te installeren. |
|
OPMERKING: De kleur van de cd is afhankelijk van het |
|
besturingssysteem dat u hebt besteld. |
|
|
30 Snelle referentiegids