MFC9750
MULTI-FUNCTION CENTER
SERVICE MANUAL
MODEL: MFC9600/MFC9850/MFC9870
DCP1200/MFC9750
© Copyright Brother 2000
All rights reserved.
No part of this publication may be reproduced in any form or by any means without permission in writing
from the publisher.
Specifications are subject to change without notice.
All products and company names mentioned in this manual are trademarks or registered trademarks of their
respective holders.
PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother machine. It includes information required for field troubleshooting
and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to
understand machine function, to rapidly repair the machine and order any necessary spare parts.
To perform appropriate maintenance so that the machine is always in best condition for the
customer, the service personnel must adequately understand and apply this manual.
This manual is made up of six chapters and appendices.
CHAPTER I. GENERAL DESCRIPTION
CHAPTER II. INSTALLATION
CHAPTER III. THEORY OF OPERATION
CHAPTER IV. DISASSEMBLY/REASSEMBLY AND LUBRICATION
CHAPTER V. MAINTENANCE MODE
CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING
Appendix 1. EEPROM Customizing Codes
Appendix 2. Circuit Diagrams
This manual describes the models and their versions to be destined for major countries. The specifications
and functions are subject to change depending upon each destination.
SAFETY INFORMATION
Laser Safety (110-120V Model only)
This printer is certified as a Class 1 laser product under the US Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within the protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation.
CDRH Regulations (110-120V Model only)
The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser
products manufactured from August 1, 1976. Compliance is mandatory for products marketed in
the United States. The label shown below indicates compliance with the CDRH regulations and
must be attached to laser products marketed in the United States.
The label for Chinese products
MANUFACTURED: JULY 1999 C
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji,
Rong Gang, Shenzhen, China.
This product complies with FDA radiation
performance standards, 21 CFR Subchapter J.
CHAPTER I.
GENERAL DESCRIPTION
CHAPTER I. GENERAL DESCRIPTION
CONTENTS
1. MACHINE OUTLINE.............................................................................................I-1
1.1External Appearance and Weight.................................................................I-1
1.2Components.................................................................................................I-1
2. SPECIFICATIONS................................................................................................I-2
1. MACHINE OUTLINE
1.1 External Appearance and Weight
The figure below shows the machine appearance and approximate dimensions.
Weight: Machine proper 15.2 kg
Machine (incl. drum unit & toner cartridge) 17.0 kg
In package 21.2 kg
1.2 Components
The machine consists of the following major components:
I - 1
2. SPECIFICATIONS
Machine Type Multi-Function Center w/ Fax Multi-Function Center w/o Fax
Model MFC9600 DCP1200
GENERAL
Print Engine Laser (ZL) Laser (ZL)
Modem Speed (bps) 14,400 (Fax)
Transmission Speed (sec.) 5
ITU-T Group G3
Coding System MH/MR/MMR/JBIG
Input/Output Width FB: 8.5" x 11"
ADF: 5.8" to 8.5"/2.75" to 8.5"
ADF (pages) Up to 50 Up to 50
LCD 16 chars x 2 lines 16 chars x 2 lines
On-Screen Programming Yes Yes
Backup Clock Yes (1 hour) Yes (1 hour)
Memory Capacity 8 MB 8 MB
Backup Memory No No
Optional Memory Yes (8 & 16 MB) Yes (8 & 16 MB)
Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches
598 x 567 x 580 mm
Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches
492x456x429 mm
Weight w/o Carton 17 kg 17 kg
Weight w/ Carton 21.2 kg 21.2 kg
Color Gray 1495 Gray 1495
Standby Mode Yes Yes
PC-Fax Protocol Compliance Class 2
Simultaneous Operation Yes (Print/Fax, Print/Copy, Print/Scan) Yes (Print/Copy, Print/Scan)
Energy Star Compliance Yes Yes
Operating Environment
Temperature
Humidity
Power Source 120 VAC, 50/60 Hz 120 VAC, 50/60 Hz
Power Consumption
(Sleep/Standby/Peak)
On/Off Switch No Yes
TELEPHONE No
Automatic Redial Yes
Handset No
One-Touch Dial 32 (16x2)
Speed Dial 100
Max. Number of Digits for One-
Touch & Speed Dial
Registerable Number Of
Characters
Telephone Index Yes (Normal)
Speaker Phone No (Only On-HOOK/Monitor Available)
Less than 14W/60W/850W Less than 14W/60W/850W
5°C to 35°C
60% ±25%
20 digits
15 chars
ADF: 5.8" to 8.5"/2.75" to 8.5"
FB: 8.5" x 11"
23.5 x 22.3 x 22.8 inches
598 x 567 x 580 mm
19.4x18x16.9 inches
492x456x429 mm
5°C to 35°C
60% ±25%
(1/6)
I - 2
(1/6)
Machine Type Multi-Function Center w/ Fax Multi-Function Center w/ Fax
Model MFC9870 MFC9850
GENERAL
Print Engine Laser (ZL) Laser (ZL)
Modem Speed (bps) 14,400 (Fax) 14,400 (Fax)
Transmission Speed (sec.) 5 5
ITU-T Group G3 G3
Coding System MH/MR/MMR/JBIG MH/MR/MMR/JBIG
Input/Output Width FB: 8.5" x 11"
ADF: 5.8" to 8.5"/2.75" to 8.5"
ADF (pages) Up to 50 Up to 50
LCD 16 chars x 2 lines 16 chars x 2 lines
On-Screen Programming Yes Yes
Backup Clock Yes (9 hours) Yes (9 hours)
Memory Capacity 4 MB (RAM) + 4 MB (flash ROM) 4 MB (RAM) + 2 MB (flash ROM)
Backup Memory 2 MB (flash ROM) 2 MB (flash ROM)
Optional Memory Yes (RAM: 8 & 16 MB, ROM: 4 & 2 MB) Yes (RAM: 8 & 16 MB)
Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches
598 x 567 x 580 mm
Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches
492x456x429 mm
Weight w/o Carton 17 kg 17 kg
Weight w/ Carton 21.2 kg 21.2 kg
Color Gray 1495 Gray 1495
Standby Mode Yes Yes
PC-Fax Protocol Compliance Class 2
Simultaneous Operation Yes (Print/Fax, Print/Copy, Print/Scan) Yes (Print/Fax, Print/Copy, Print/Scan)
Energy Star Compliance Yes Yes
Operating Environment
Temperature
Humidity
Power Source 220 VAC, 50/60 Hz 220 VAC, 50/60 Hz
Power Consumption
(Sleep/Standby/Peak)
On/Off Switch No No
TELEPHONE
Automatic Redial Yes Yes
Handset No No
One-Touch Dial 32 (16x2) 32 (16x2)
Speed Dial 100 100
Max. Number of Digits for One-
Touch & Speed Dial
Registerable Number Of
Characters
Telephone Index Yes (Normal) Yes (Normal)
Speaker Phone No No
Less than 14W/60W/800W Less than 14W/60W/800W
5°C to 35°C
60% ±25%
20 digits 20 digits
15 chars 15 chars
ADF: 5.8" to 8.5"/2.75" to 8.5"
FB: 8.5" x 11"
23.5 x 22.3 x 22.8 inches
598 x 567 x 580 mm
19.4x18x16.9 inches
492x456x429 mm
5°C to 35°C
60% ±25%
I - 3
Machine Type Multi-Function Center w/o Fax
Model MFC9750
GENERAL
Print Engine Laser (ZL)
Modem Speed (bps)
Transmission Speed (sec.)
ITU-T Group
Coding System
Input/Output Width FB: 8.5" x 11"
ADF: 5.8" to 8.5"/2.75" to 8.5"
ADF (pages) Up to 50
LCD 16 chars x 2 lines
On-Screen Programming Yes
Backup Clock No
Memory Capacity 4 MB (RAM)
Backup Memory No
Optional Memory Yes (RAM: 8 & 16 MB)
Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches
598 x 567 x 580 mm
Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches
492x456x429 mm
Weight w/o Carton 17 kg
Weight w/ Carton 21.2 kg
Color Gray 1495
Standby Mode Yes
PC-Fax Protocol Compliance
Simultaneous Operation Yes (Print/Copy, Print/Scan)
Energy Star Compliance Yes
Operating Environment
Temperature
Humidity
Power Source 220 VAC, 50/60 Hz
Power Consumption
(Sleep/Standby/Peak)
Less than 14W/60W/800W
5°C to 35°C
60% ±25%
(1/6)
TELEPHONE No
Automatic Redial
Handset
One-Touch Dial
Speed Dial
Max. Number of Digits for One-
Touch & Speed Dial
Registerable Number Of
Characters
Telephone Index
Speaker Phone
I - 4
Machine Type Multi-Function Center w/ Fax Multi-Function Center w/o Fax
Model MFC9600 DCP1200
Chain Dialing Yes
Caller ID Yes
Call Waiting Caller ID No
Distinctive Ringing Yes
Hold/Mute Key No
Power Failure Dialing No
Speaker Volume Yes (3 steps + OFF)
Ringer Volume Yes (3 steps + OFF)
Handset Volume No
PBX Feature No
Transfer Method Flash
FAX No
Internet FAX Yes (Network/PC) LAN, NetCentric Yes (Network/PC), NetCentric
Data Modem No
Easy Receive/Fax Detect Yes
Fax/Tel Switch No
Super Fine Yes (TX & RX)
300 dpi Transmission No
Gray Scale 64
Contrast Yes (Auto/S.Light/S.Dark)
Smoothing Yes
Call Reservation Over Auto TX No
Password Check No
Enhanced Remote Activation Yes
Multi-Resolution Transmission Yes
Multi-Transmission No
Next-Fax Reservation Yes (Dual Access)
Delayed Timer Yes (50 timers/50 jobs)
Polling Yes (Std/Seq)
Quick-Scan Key (Memory TX w/o key)
Scan Speed (A4:Standard) Approx. 2 sec./page (A4:standard)
Memory Transmission 700 pages
Broadcasting Yes (182 locations)
Batch Transmission Yes
Auto Reduction Yes
Out-of-Paper Reception
(Brother #1 Chart)
Dual Access Yes
ECM (Error Correction Mode) Yes
ITU SUB Addressing No
Up to 310 pages
(2/6)
I - 5
Machine Type Multi-Function Center w/ Fax Multi-Function Center w/ Fax
Model MFC9870 MFC9850
Chain Dialing Yes Yes
Caller ID No No
Call Waiting Caller ID No No
Distinctive Ringing Yes (U.K. DEN) Yes (U.K. DEN)
Hold/Mute Key No No
Power Failure Dialing No No
Speaker Volume Yes (3 steps + OFF) Yes (3 steps + OFF)
Ringer Volume Yes (3 steps + OFF) Yes (3 steps + OFF)
Handset Volume No No
PBX Feature Yes Yes
Transfer Method Flash Flash
FAX
Internet FAX Yes (Network), available w/ option No
Data Modem No No
Easy Receive/Fax Detect Yes Yes
Fax/Tel Switch No No
Super Fine Yes (TX & RX) Yes (TX & RX)
300 dpi Transmission No No
Gray Scale 64 64
Contrast Yes (Auto/S.Light/S.Dark) Yes (Auto/S.Light/S.Dark)
Smoothing Yes Yes
Call Reservation Over Auto TX No No
Password Check No No
Enhanced Remote Activation Yes Yes
Multi-Resolution Transmission Yes Yes
Multi-Transmission No No
Next-Fax Reservation Yes (Dual Access) Yes (Dual Access)
Delayed Timer Yes (50 timers/50 jobs) Yes (50 timers/50 jobs)
Polling Yes (Std/Seq/Sec/Del) Yes (Std/Seq/Sec/Del)
Quick-Scan Key (Memory TX w/o key) (Memory TX w/o key)
Scan Speed (A4:Standard) Approx. 2 sec./page (A4:standard) Approx. 2 sec./page (A4:standard)
Memory Transmission 250 pages 250 pages
Broadcasting Yes (182 locations) Yes (182 locations)
Batch Transmission Yes Yes
Auto Reduction Yes Yes
Out-of-Paper Reception
(ITU-T Chart)
Dual Access Yes Yes
ECM (Error Correction Mode) Yes Yes
ITU SUB Addressing Yes (Wordcraft S/W) No
Up to 150 pages Up to 150 pages
(2/6)
I - 6
Machine Type Multi- Function Center w/o Fax
Model MFC9750
Chain Dialing
Caller ID
Call Waiting Caller ID
Distinctive Ringing
Hold/Mute Key
Power Failure Dialing
Speaker Volume
Ringer Volume
Handset Volume
PBX Feature
Transfer Method
FAX No
Internet FAX
Data Modem
Easy Receive/Fax Detect
Fax/Tel Switch
Super Fine
300 dpi Transmission
Gray Scale
Contrast
Smoothing
Call Reservation Over Auto TX
Password Check
Enhanced Remote Activation
Multi-Resolution Transmission
Multi-Transmission
Next-Fax Reservation
Delayed Timer
Polling
Quick-Scan Key
Scan Speed (A4:Standard)
Memory Transmission
Broadcasting
Batch Transmission
Auto Reduction
Out-of-Paper Reception
(Brother #1 Chart)
Out-of-Paper Reception
(ITU-T Chart)
Dual Access
ECM (Error Correction Mode)
ITU SUB Addressing
(2/6)
I - 7
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax
Model MFC9600 DCP1200
Group Dial Yes (6)
Error Re-Transmission No
Station ID 1 (20 digits/20 chars)
Off-Hook Alarm No
Remote Maintenance Yes
Call Reservation Over Manual TX No
RX Mode Indication LCD
Resolution Indication LED
Memory Security No
Color FAX No
Manual Broadcasting Yes
LCD Language English
OPEN LCR No
E-MAIL FAX Via Net work/PC
LIST/REPORT No
Activity Report/Journal Report Yes (up to 50)
Transmission Verification Report Yes
Coverpage Yes (Super)
Help List Yes
Callback Message No
Caller ID List Yes
ALL Dial List Yes
Tel Index List Yes
(3/6)
INTERFACE
External TAD Interface Yes No
Missing Link/PC Interface No No
Host Interface (Serial) No No
Host Interface (IEEE1284) Yes Yes
Host Interface (USB) Yes Yes
LAN Interface Yes (10-Base T: LAN Board) Yes
PRINTER
Color/Mono Mono Mono
Engine Type Laser (ZL) Laser (ZL)
Resolution (dpi) 600 x 600 600 x 600
Speed (ppm) 12 12
Paper Capacity (sheets) 250 250
Additional Paper Capacity
(sheets)
Output Paper Capacity (sheets) 150 150
Standard Print Language Windows GDI (600 x 600) Windows GDI (600 x 600)
250 (User Option) 250 (User Option)
I - 8
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax
Model MFC9870 MFC9850
Group Dial Yes (6) Yes (6)
Error Re-Transmission No No
Station ID 1 (20 digits/20 chars) 1 (20 digits/20 chars)
Off-Hook Alarm Yes Yes
Remote Maintenance Yes Yes
Call Reservation Over Manual TX No No
RX Mode Indication LCD LCD
Resolution Indication LED LED
Memory Security Yes Yes
Color FAX No No
Manual Broadcasting Yes Yes
LCD Language English English
OPEN LCR No No
E-MAIL FAX Yes (Via Network) No
LIST/REPORT
Activity Report/Journal Report Yes (up to 50) Yes (up to 50)
Transmission Verification Report Yes Yes
Coverpage Yes (Super) Yes (Super)
Help List Yes Yes
Callback Message No No
Caller ID List No No
ALL Dial List Yes Yes
Tel Index List Yes Yes
(3/6)
INTERFACE
External TAD Interface Yes Yes
Missing Link/PC Interface No No
Host Interface (Serial) No No
Host Interface (IEEE1284) Yes Yes
Host Interface (USB) Yes Yes
LAN Interface Yes (10-Base T: LAN Board),
PRINTER Yes Yes
Color/Mono Mono Mono
Engine Type Laser (ZL) Laser (ZL)
Resolution (dpi) 600 x 600 600 x 600
Speed (ppm) 12 12
Paper Capacity (sheets) 250 250
Additional Paper Capacity
(sheets)
Output Paper Capacity (sheets) 150 150
Standard Print Language Windows GDI (600 x 600) Windows GDI (600 x 600)
available w/ option
250 (User option) 250 (User option)
No
I - 9
Machine Type Multi- Function Center w/o Fax
Model MFC9750
Group Dial
Error Re-Transmission
Station ID
Off-Hook Alarm
Remote Maintenance
Call Reservation Over Manual TX
RX Mode Indication
Resolution Indication
Memory Security
Color FAX
Manual Broadcasting
LCD Language
OPEN LCR
E-MAIL FAX
LIST/REPORT No
Activity Report/Journal Report
Transmission Verification Report
Coverpage
Help List
Callback Message
Caller ID List
ALL Dial List
Tel Index List
(3/6)
INTERFACE
External TAD Interface No
Missing Link/PC Interface No
Host Interface (Serial) No
Host Interface (IEEE1284) Yes
Host Interface (USB) Yes
LAN Interface No
PRINTER Yes
Color/Mono Mono
Engine Type Laser (ZL)
Resolution (dpi) 600 x 600
Speed (ppm) 12
Paper Capacity (sheets) 250
Additional Paper Capacity
(sheets)
Output Paper Capacity (sheets) 150
Standard Print Language Windows GDI (600 x 600)
250 (User option)
I - 10
(4/6)
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax
Model MFC9600 DCP1200
Emulation PCL4 PCL4
Resident Fonts 24 bitmap (PCL4 Comp.) 24 bitmap (PCL4 Comp.)
Fonts Disk Based Yes (35 TrueType) Yes (35 TrueType)
Paper Handling Size LTR, LGL, A4, B5, A5, A6, EXE LTR, LGL, A4, B5, A5, A6, EXE
Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14") Custom Size (2.75" x 5" to 8.5" x 14")
Other Paper Type OHP, Envelopes, Labels, Organizer OHP, Envelopes, Labels, Organizer
Sheet Weight (Paper Cassette)
(Manual Slot)
Printer Driver Win3.1x, 95/98, and NT4.0 Driver Win3.1x, 95/98, and NT4.0 Driver
Utility Software Yes (Remote Printer Console for PCL4) Yes (Remote Printer Console for PCL4)
Bundled Cable Yes (Parallel) Yes (Parallel)
Network Optional LAN Board (Brother)
COPY
Color/Mono Mono Mono
Speed (ppm) Up to 12 Up to 12
Multi Copy (Stack) Up to 99 Up to 99
Multi Copy (Sort) Yes Yes
Reduction/Enlargement (%) 25 to 400% in 1% increments 25 to 400% in 1% increments
Resolution (dpi) 300 x 600 300 x 600
64-105 g/m2 (17 to 28 lb)
64-157 g/m2 (17 to 43 lb)
Printer/Internet FAX
64-105 g/m2 (17 to 28 lb)
64-157 g/m2 (17 to 43 lb)
Optional LAN Board (Brother) Printer only
SCANNER
Color/Mono Color/Mono Color/Mono
Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 1,200 x 1,200 (Int.)/300 x 600 (Opt.)
Speed (sec) 2 2
Gray Scale 256 256
TWAIN Compliant Yes Yes
PCI Scanner (Parallel/Serial) Parallel Parallel
E-MAIL Scan Key Yes Yes
Scan Key Yes Yes
MESSAGE CENTER/MESSAGE
MANAGER
ICM Recording Time N/A
Page Memory N/A
OGM N/A
TAD Type N/A
Memo/Recording Conversation N/A
Fax Forwarding Yes
Fax Retrieval Yes
Paging Yes
Remote Access Yes
Toll Saver N/A
No
I - 11
(4/6)
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax
Model MFC9870 MFC9850
Emulation PCL4 No
Resident Fonts 24 bitmap (PCL4 Comp.) No
Fonts Disk Based Yes (35 TrueType) Yes (35 TrueType)
Paper Handling Size LTR, A4, B5, A5, B6, A6, EXE LTR, A4, B5, A5, B6, A6, EXE
Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14") Custom Size (2.75" x 5" to 8.5" x 14")
Other Paper Type OHP, Envelopes, Labels, Organizer OHP, Envelopes, Labels, Organizer
Sheet Weight (Paper Cassette)
(Manual Slot)
Printer Driver Win3.1x, 95/98, and NT4.0 Driver Win3.1x, 95/98, and NT4.0 Driver
Utility Software Yes (Remote Printer Console for PCL4) No
Bundled Cable Yes (Parallel) Yes (Parallel)
Network Option (Brother) No
COPY
Color/Mono Mono Mono
Speed (ppm) Up to 12 Up to 12
Multi Copy (Stack) Up to 99 Up to 99
Multi Copy (Sort) Yes Yes
Reduction/Enlargement (%) 25 to 400% in 1% increments 25 to 400% in 1% increments
Resolution (dpi) 300 x 600 300 x 600
64-105 g/m2 (17 to 28 lb)
64-157 g/m2 (17 to 43 lb)
64-105 g/m2 (17 to 28 lb)
64-157 g/m2 (17 to 43 lb)
SCANNER Yes No
Color/Mono Color/Mono N/A
Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) N/A
Speed (sec) 2 N/A
Gray Scale 256 N/A
TWAIN Compliant Yes N/A
PCI Scanner (Parallel/Serial) Parallel N/A
E-MAIL Scan Key No N/A
Scan Key No N/A
MESSAGE CENTER/MESSAGE
MANAGER
ICM Recording Time N/A N/A
Page Memory N/A N/A
OGM N/A N/A
TAD Type N/A N/A
Memo/Recording Conversation N/A N/A
Fax Forwarding Yes Yes
Fax Retrieval Yes Yes
Paging No No
Remote Access Yes Yes
Toll Saver N/A N/A
I - 12
(4/6)
Machine Type Multi- Function Center w/o Fax
Model MFC9750
Emulation PCL4
Resident Fonts 24 bitmap (PCL4 Comp.)
Fonts Disk Based Yes (35 TrueType)
Paper Handling Size LTR, A4, B5, A5, B6, A6, EXE
Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14")
Other Paper Type OHP, Envelopes, Labels, Organizer
Sheet Weight (Paper Cassette)
(Manual Slot)
Printer Driver Win3.1x, 95/98, and NT4.0 Driver
Utility Software Yes (Remote Printer Console for PCL4)
Bundled Cable No
Network
COPY
Color/Mono Mono
Speed (ppm) Up to 12
Multi Copy (Stack) Up to 99
Multi Copy (Sort) Yes
Reduction/Enlargement (%) 25 to 400% in 1% increments
Resolution (dpi) 300 x 600
64-105 g/m2 (17 to 28 lb)
64-157 g/m2 (17 to 43 lb)
SCANNER Yes (Option)
Color/Mono Color/Mono
Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.)
Speed (sec) 2
Gray Scale 256
TWAIN Compliant Yes
PCI Scanner (Parallel/Serial) Parallel
E-MAIL Scan Key No
Scan Key No
MESSAGE CENTER/MESSAGE
MANAGER
ICM Recording Time
Page Memory
OGM
TAD Type
Memo/Recording Conversation
Fax Forwarding
Fax Retrieval
Paging
Remote Access
Toll Saver
No
I - 13
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax
Model MFC9600 DCP1200
MESSAGE CENTER
Pro/MESSAGE MANAGER Pro
Fax/Voice Mail Box N/A
Fax/Voice on Demand N/A
MESSAGE CENTER (PC MC) No
Fax Forwarding N/A
Paging N/A
ICM Recording Time N/A
OGM MC;MC Pro;Paging N/A
Fax/Voice Mail Box N/A
Fax/Voice on Demand N/A
VIDEO CAPTURE No
Video Capture Yes (Color)
Video Print Yes (Mono)
Video Format NTSC
No
(5/6)
BUNDLED SOFTWARE
(For Windows)
Printer Driver Brother Brother
TWAIN Brother Brother
Veiwer Scan Soft Scan Soft
PC Fax SMSI No
Others Auto E-mail printing
Netcentric (PC internet Fax)
Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF
Formats (Export) TIFF/BMP/MAX/PDF TIFF/BMP/MAX/PDF
OCR Yes (Xerox TextBridge) Yes (Xerox TextBridge)
Pop Up Menu Yes (ScanSoft) Yes (ScanSoft)
PCI Remote Setup
(Remote Diagnostics)
Remote Setup for Time Yes No
Remote Setup for Tel No. Yes No
BUNDLED SOFTWARE
(For iMAC)
Printer Driver Brother Brother
TWAIN Yes Yes
Veiwer No No
PC Fax No No
Others No No
Yes Yes
Auto E-mail printing
I - 14
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax
Model MFC9870 MFC9850
MESSAGE CENTER
Pro/MESSAGE MANAGER Pro
Fax/Voice Mail Box N/A N/A
Fax/Voice on Demand N/A N/A
MESSAGE CENTER (PC MC) No No
Fax Forwarding N/A N/A
Paging N/A N/A
ICM Recording Time N/A N/A
OGM MC;MC Pro;Paging N/A N/A
Fax/Voice Mail Box N/A N/A
Fax/Voice on Demand N/A N/A
VIDEO CAPTURE
Video Capture No No
Video Print No No
Video Format No No
No No
(5/6)
BUNDLED SOFTWARE
(For Windows)
Printer Driver Brother Brother
TWAIN Brother No
Veiwer Wordcraft No
PC Fax Wordcraft No
Others
Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF No
Formats (Export) TIFF/BMP/MAX/PDF No
OCR Yes (Wordcraft) No
Pop Up Menu Yes No
PCI Remote Setup
(Remote Diagnostics)
Remote Setup for Time Yes No
Remote Setup for Tel No. Yes No
BUNDLED SOFTWARE
(For iMAC)
Printer Driver N/A N/A
TWAIN N/A N/A
Veiwer N/A N/A
PC Fax N/A N/A
Others N/A N/A
Yes No
I - 15
Machine Type Multi- Function Center w/o Fax
Model MFC9750
MESSAGE CENTER
Pro/MESSAGE MANAGER Pro
Fax/Voice Mail Box
Fax/Voice on Demand
MESSAGE CENTER (PC MC) No
Fax Forwarding
Paging
ICM Recording Time
OGM MC;MC Pro;Paging
Fax/Voice Mail Box
Fax/Voice on Demand
VIDEO CAPTURE No
Video Capture
Video Print
Video Format
No
(5/6)
BUNDLED SOFTWARE
(For Windows)
Printer Driver Brother
TWAIN No
Veiwer No
PC Fax No
Others
Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF
Formats (Export) TIFF/BMP/MAX/PDF
OCR Yes (Wordcraft) (Option)
Pop Up Menu No
PCI Remote Setup
(Remote Diagnostics)
Remote Setup for Time No
Remote Setup for Tel No. No
BUNDLED SOFTWARE
(For iMAC)
Printer Driver N/A
TWAIN N/A
Veiwer N/A
PC Fax N/A
Others N/A
No
I - 16
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax
Model MFC9600 DCP1200
Formats (Import) Depends on viewer Depends on viewer
Formats (Export) Depends on viewer Depends on viewer
OCR No No
Pop Up Menu No No
PCI Remote Setup No No
Remote Setup for Date/Time No No
Remote Setup for Tel No.
Registration
No No
(6/6)
I - 17
Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax
Model MFC9870 MFC9850
Formats (Import) N/A N/A
Formats (Export) N/A N/A
OCR N/A N/A
Pop Up Menu N/A N/A
PCI Remote Setup N/A N/A
Remote Setup for Date/Time N/A N/A
Remote Setup for Tel No.
Registration
N/A N/A
(6/6)
I - 18
Machine Type Multi- Function Center w/ Fax
Model MFC9750
Formats (Import) N/A
Formats (Export) N/A
OCR N/A
Pop Up Menu N/A
PCI Remote Setup N/A
Remote Setup for Date/Time N/A
Remote Setup for Tel No.
Registration
N/A
(6/6)
I - 19
CHAPTER II.
INSTALLATION
CHAPTER II. INSTALLATION
CONTENTS
1. INSTALLING THE UPDATE DATA TO THE MACHINE.......................................II-1
1. INSTALLING THE UPDATE DATA TO THE
MACHINE
If the program version is updated or the main PCB is replaced, install the update program onto the
flash ROM of the main PCB.
The program installation requires a PC/AT-compatible computer (which is capable of running MSDOS or its compatible OS).
Connecting the machine to your computer
(1) Make sure that the machine's power cord is unplugged from a wall socket.
(2) Make sure that your computer is powered off.
(3) Connect the interface cable to the parallel interface port on the back of the machine and
secure it with the lock wires.
(4) Connect the other end of the interface cable to the printer port of your computer and secure
it with the two screws.
(5) Power on your computer.
(6) Plug the machine's power cord into a wall socket.
II - 1
Installing the update data onto the flash ROM of the machine
(1) Copy the update data and transfer utility onto the desired directory of the hard disk.
e.g., C:\UPDATE
(2) Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS-
DOS window.
(3) Type the drive letter where the update data and transfer utility are located. In the above
example, type C:\ from the command line and press the ENTER key.
Then type CD UPDATE and press the ENTER key.
(4) Check that your computer is connected with the machine correctly.
(5) To start the transfer utility transmitting the update data to the flash ROM of the machine,
type the following:
ICEN filename /b
Then press the ENTER key.
During downloading, the machine beeps intermittently.
Upon completion of the downloading, the machine beeps continuously.
NOTE: If the machine cannot return to the standby state after completion of downloading,
turn the power off and on.
II - 2
CHAPTER III.
THEORY OF OPERATION
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