Brother MFC-L8850CDW, MFC-L8600CDW User Manual

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Basic User’s Guide

MFC-L8600CDW

MFC-L8850CDW

MFC-L9550CDW

Not all models are available in all countries.

In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on

your model’s page to download other manuals.

Version 0

USA/CAN

If you must contact Customer Service

Complete the following information for future reference:

Model Number: MFC-L8600CDW / MFC-L8850CDW / MFC-L9550CDW

(Circle your model number) Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/.

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

NOTE

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax sending and fax receiving operations)

In Canada: http://www.brother.ca/support

(Self-Service Videos/Email/Chat/Facebook/Twitter Help)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service/.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, visit http://www.brother.ca/support.

Ordering supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.

NOTE

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

In Canada:

http://www.brothermall.com/

http://www.brother.ca/

Order information

Description	Item
	TN-331BK (Approx. 2,500 pages) 1 2 3
Toner Cartridge <Black>	TN-336BK (Approx. 4,000 pages) 1 2 4
	TN-339BK (Approx. 6,000 pages) 1 2 5
	TN-331C (Approx. 1,500 pages) 1 2 3
Toner Cartridge <Cyan>	TN-336C (Approx. 3500 pages) 1 2 4
	TN-339C (Approx. 6,000 pages) 1 2 5
	TN-331M (Approx. 1,500 pages) 1 2 3
Toner Cartridge <Magenta>	TN-336M (Approx. 3,500 pages) 1 2 4
	TN-339M (Approx. 6,000 pages) 1 2 5
	TN-331Y (Approx. 1,500 pages) 1 2 3
Toner Cartridge <Yellow>	TN-336Y (Approx. 3,500 pages) 1 2 4
	TN-339Y (Approx. 6,000 pages) 1 2 5
Drum Unit	DR-331CL (Approx. 25,000 pages) 7 8
Belt Unit	BU-320CL (Approx. 20,000 pages 1 7 / 50,000 pages 1 6)
Waste Toner Box	WT-320CL (Approx. 50,000 pages) 1
Paper Tray #2 (Option)	LT-320CL (MFC-L8600CDW and MFC-L8850CDW)
	LT-325CL (MFC-L9550CDW)

Telephone Line Cord	LG3077001

Basic User's Guide	LEN137001 (English for USA and Canada)

	LEN137002 (French for Canada)

Quick Setup Guide	LEN138001 (English for USA and Canada)

	LEN138002 (French for Canada)

1Letter or A4 size single-sided pages.

2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

3Standard toner cartridge

4High yield toner cartridge

5Super High yield toner cartridge

65 pages per job

71 page per job

8Drum life is approximate and may vary by type of use.

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User’s Guides and where do I find them?


Which Guide?	What’s in it?	Where is it?
Product Safety	Read this Guide first. Read the Safety	Printed / In the Box
Guide	Instructions before you set up your machine.
	See this Guide for trademarks and legal
	limitations.
Quick Setup Guide	Follow the instructions for setting up your	Printed / In the Box
	machine and installing the drivers and
	software for the operating system and
	connection type you are using.
Basic User's Guide	Learn the basic Fax, Copy, Scan and Direct	Printed / In the Box
	Print operations and how to replace
	supplies. See troubleshooting tips.
Advanced User's	Learn more advanced operations: Fax,	For USA:
Guide	Copy, security features, printing reports and	PDF file / Brother Solutions
	performing routine maintenance.	Center 1
		For Other Countries:
		(Windows®)
		PDF file / CD-ROM / In the Box
		(Macintosh)
		PDF file / Brother Solutions
		Center 1
Software and	This Guide provides instructions for	For USA:
Network User's	Scanning, Printing, PC-FAX and other	HTML file / Brother Solutions
Guide	operations that can be performed by	Center 1
	connecting your Brother machine to a	For Other Countries:
	computer. You can also find useful	For Other Countries:
	computer. You can also find useful	(Windows®)
	information about using the Brother	(Windows®)
	ControlCenter utility, using your machine in	HTML file / CD-ROM / In the Box
	a network environment, and frequently used	(Macintosh)
	terms.	HTML file / Brother Solutions
		Center 1
Google Cloud Print	This Guide provides information about how	PDF file / Brother Solutions
Guide	to configure your Brother machine to a	Center 1
	Google account and use Google Cloud
	Print™ services for printing over the
	Internet.
Mobile Print/Scan	This Guide provides useful information	PDF file / Brother Solutions
Guide for Brother	about printing from your mobile device and	Center 1
iPrint&Scan	scanning from your Brother machine to your
	mobile device when connected on a Wi-Fi®
	network.
Web Connect Guide	This Guide provides information about how	PDF file / Brother Solutions
	to configure and use your Brother machine	Center 1
	to scan, load and view images and files on
	certain websites that provide these services.

1 Visit http://solutions.brother.com/.

(Basic User’s Guide)

1	General information	1
	Using the documentation .......................................................................................	1
	Symbols and conventions used in the documentation ....................................	1
	Accessing Brother Utilities (Windows®).................................................................	2
	Accessing the Advanced User's Guide, and Software and Network User's Guide ......	3
	Viewing Documentation...................................................................................	3
	How to access Guides for Advanced Features......................................................	5
	Accessing Brother Support (Windows®)................................................................	6
	Accessing Brother Support (Macintosh) ................................................................	7
	Control panel overview ..........................................................................................	8
	Touchscreen LCD..........................................................................................	10
	Setting the Ready screen ..............................................................................	14
	Basic Operations ...........................................................................................	14
	Shortcut Settings .................................................................................................	15
	Adding Copy Shortcuts..................................................................................	15
	Adding Fax Shortcuts ....................................................................................	16
	Adding Scan Shortcuts ..................................................................................	17
	Adding Web Connect Shortcuts ....................................................................	18
	Adding Apps Shortcuts .................................................................................	19
	Changing Shortcuts .......................................................................................	20
	Editing Shortcut Names.................................................................................	20
	Deleting Shortcuts .........................................................................................	21
	Recalling Shortcuts........................................................................................	21
	Set your Station ID ........................................................................................	21
2	Loading paper	23
	Loading paper and print media ............................................................................	23
	Loading paper in the standard paper tray and the optional lower tray ..........	23
	Loading paper in the multi-purpose tray (MP tray) ........................................	25
	Unscannable and unprintable areas..............................................................	30
	Paper settings......................................................................................................	31
	Paper Size .....................................................................................................	31
	Paper Type ....................................................................................................	31
	Tray Use in Copy mode.................................................................................	32
	Tray Use in Fax mode ...................................................................................	32
	Tray Use in Print mode..................................................................................	33
	Acceptable paper and other print media..............................................................	34
	Recommended paper and print media ..........................................................	34
	Paper type and size.......................................................................................	34
	Handling and using special paper .................................................................	36

3	Loading documents	39
	How to load documents .......................................................................................	39
	Using the automatic document feeder (ADF) ................................................	39
	Using the scanner glass ................................................................................	40
4	Sending a fax	41
	How to send a fax................................................................................................	41
	Stop faxing.....................................................................................................	42
	Faxing A4/Legal/Folio size documents from the scanner glass ....................	42
	Canceling a fax in process ............................................................................	42
	Transmission Verification Report...................................................................	43
5	Receiving a fax	44
	Receive modes ....................................................................................................	44
	Choose the correct Receive Mode ................................................................	44
	Using receive modes ...........................................................................................	46
	Fax Only ........................................................................................................	46
	Fax/Tel...........................................................................................................	46
	Manual...........................................................................................................	46
	External TAD .................................................................................................	46
	Receive Mode settings ........................................................................................	47
	Ring Delay .....................................................................................................	47
	F/T Ring Time (Fax/Tel mode only)...............................................................	47
	Easy Receive.................................................................................................	48
	Fax Preview (Black and White only) ....................................................................	49
	How to preview a received fax.......................................................................	49
	Turning off Fax Preview.................................................................................	51
6	Using PC-FAX	52
	How to use PC-FAX.............................................................................................	52
	PC-FAX Receive (Windows® only)................................................................	52
	PC-FAX Send ................................................................................................	53
7	Telephone services and external devices	54
	Telephone line services .......................................................................................	54
	Voice Mail ......................................................................................................	54
	Distinctive Ring..............................................................................................	55
	Connecting an external TAD (telephone answering device)................................	57
	Connections...................................................................................................	58
	Recording an outgoing message (OGM).......................................................	59
	Multi-line connections (PBX) .........................................................................	59
	External and extension telephones......................................................................	59
	Connecting an external or extension telephone ............................................	59
	Using external and extension telephones......................................................	60
	Using a non-Brother cordless external handset ............................................	60
	Using Remote Codes ....................................................................................	61

vii

8	Dialing and storing numbers	62
	How to dial ...........................................................................................................	62
	Manual dialing ...............................................................................................	62
	Dialing from the Address Book ......................................................................	62
	LDAP search .................................................................................................	62
	Fax redial.......................................................................................................	62
	Storing numbers ..................................................................................................	63
	Storing a pause .............................................................................................	63
	Storing Address Book numbers.....................................................................	63
	Changing Address Book names or numbers.................................................	64
9	Making copies	65
	How to copy .........................................................................................................	65
	Stop copying..................................................................................................	65
	Copy preset settings......................................................................................	65
	Copy Settings and Options............................................................................	66
10	Printing from a USB flash drive or digital camera
	supporting mass storage	67
	Creating a PRN file for direct printing ..................................................................	67
	Printing directly from the USB flash drive or digital camera supporting mass
	storage..............................................................................................................	68
	Changing the default settings for direct print .................................................	70
11	How to print from a computer	71
	Printing a document.............................................................................................	71
12	How to scan to a computer	72
	Before scanning...................................................................................................	72
	Scanning a document as a PDF file using ControlCenter4 (Windows®) .............	73
	How to scan a document as a PDF file using the Touchscreen ..........................	75
A	Routine maintenance	77
	Replacing supplies...............................................................................................	77
	Replacing the toner cartridges.......................................................................	81
	Cleaning the corona wires .............................................................................	87
	Replacing the drum unit.................................................................................	90
	Replacing the belt unit ...................................................................................	96
	Replacing the waste toner box ....................................................................	101
	Cleaning the scanner...................................................................................	108

viii

B	Troubleshooting	109
	Identifying the problem ......................................................................................	109
	Error and maintenance messages.....................................................................	111
	Transferring your faxes or Fax Journal report .............................................	120
	Document Jams.................................................................................................	122
	Document is jammed in the top of the ADF unit ..........................................	122
	Document is jammed under the document cover ........................................	122
	Removing small documents jammed in the ADF.........................................	123
	Document is jammed at the output tray.......................................................	123
	Paper Jams........................................................................................................	124
	Paper is jammed in the multi-purpose tray ..................................................	124
	Paper is jammed in the Paper Tray 1 or Tray 2...........................................	125
	Paper is jammed at the back of the machine ..............................................	126
	Paper is jammed inside the machine...........................................................	128
	Paper is jammed underneath the paper tray ...............................................	131
	If you are having difficulty with your machine ....................................................	133
	Setting Dial Tone detection .........................................................................	142
	Telephone line interference / VoIP ..............................................................	142
	Improving the print quality..................................................................................	143
	Machine Information ..........................................................................................	151
	Checking the Serial Number........................................................................	151
	Checking the Firmware Version ..................................................................	151
	Reset operations .........................................................................................	151
	How to reset the machine............................................................................	152
C	Settings and features tables	153
	Using the Settings Tables..................................................................................	153
	Settings Tables ..................................................................................................	154
	Features Tables.................................................................................................	181
	Entering text ......................................................................................................	210
D	Specifications	211
	General..............................................................................................................	211
	Document Size ..................................................................................................	214
	Print media.........................................................................................................	215
	Fax.....................................................................................................................	216
	Copy ..................................................................................................................	217
	Scanner .............................................................................................................	218
	Printer ................................................................................................................	219
	Interfaces...........................................................................................................	220
	Network..............................................................................................................	221
	Direct Print feature.............................................................................................	222
	Computer requirements .....................................................................................	223
	Supplies .............................................................................................................	224
	Important information for the toner cartridge life................................................	225
E	Index	227

Table of Contents

(Advanced User’s Guide)

You can view the Advanced User's Guide:

In USA:	Brother Solutions Center at http://solutions.brother.com/
In Other Countries:	(Windows®)CD-ROM / In the Box
	(Macintosh)Brother Solutions Center at http://solutions.brother.com/

The Advanced User’s Guide explains the following features and operations.

1 General Setup

Memory storage

Set tone or pulse dialing mode (Canada only)

Volume settings

Automatic Daylight Saving Time Set the Time Zone

Ecology features Quiet mode feature Touchscreen

Dial Prefix

2 Security features

Secure Function Lock 3.0

Active Directory Authentication

IPSec

Setting Lock

Restricting dialing

3 Sending a fax

Additional sending options

Additional sending operations

4 Receiving a fax

Memory Receive Options

Remote retrieval

Additional receiving operations

5 Dialing and storing numbers

Telephone line services Additional dialing operations Additional ways to store numbers

6 Printing reports

Fax reports

Reports

7 Making copies

Copy settings

A Routine maintenance

Cleaning and checking the machine Replacing periodic maintenance parts

Packing and shipping the machine

B Options

Options

Optional paper tray (For MFC-L8600CDW and MFC-L8850CDW (LT-320CL)) (For MFC-L9550CDW (LT-325CL)) Memory board

CGlossary

DIndex

1 General information

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Bold	Bold style identifies the dial pad
	numbers of the Touchpanel or
	on the computer screen.
Italics	Italicized style emphasizes an
	important point or refers you to
	a related topic.
Courier	Courier New font identifies the
New	messages shown on the
	Touchscreen of the machine.

Follow all warnings and instructions marked on the product.

NOTE

Most of the illustrations in this User’s Guide show the MFC-L8850CDW.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Prohibition icons indicate actions that must not be performed.

Chapter 1

Accessing Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device.

(Windows® 7 / Windows Vista® / Windows® XP)

Click (Start) menu, select All Programs > Brother > Brother Utilities

(Windows® 8)

Tap or click (Brother Utilities) either on the Start screen or the desktop.

(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click	(if you are using

a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen). When the Apps screen appears, tap or click (Brother Utilities).

Select your machine.

c Choose the operation you want to use.

Accessing the

Advanced User's

Guide, and Software

and Network User's

Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-FAX and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide and Software and Network User's Guide that

are on the CD-ROM (Windows®) 1 or Brother Solutions Center(Macintosh).

1In USA: You can find the Advanced User's Guide, and Software and Network User's Guide on the Brother Solutions Center at http://solutions.brother.com/.

Viewing Documentation

Viewing Documentation (Windows®)

(Windows® 7 / Windows Vista® /

Windows® XP)

To view the documentation, from

(Start)

menu, select All Programs > Brother >

Brother Utilities. Click the drop-down

list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User's Guides.

(Windows® 8)

Click

(Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click

User's Guides.

General information
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:	1

a Turn on your computer. Insert the CD-ROM into your CD-ROM drive.

NOTE

If the Brother screen does not appear, go to Computer (My Computer).

(Windows® 8: Click

(File Explorer)

on the taskbar, and then go to Computer (This PC).) Double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click your model name.

c If the language screen appears, click your language. The CD-ROM Top Menu appears.

d Click User's Guides.

In USA: The Manuals Download screen appears.

e If the country screen appears, select your country. After the list of User’s Guides appears, select the Guide you want.

Chapter 1

Viewing Documentation (Macintosh)

You can view and download User's Guides from the Brother Solutions Center at: http://solutions.brother.com/.

Click Manuals on your model’s page to download the documentation.

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software and Network User's Guide

Scanning

ControlCenter

Network Scanning

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows®)

The complete Nuance™ PaperPort™ 12SE How-to-Guides can be viewed from the Help tab in the Nuance™ PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

NOTE

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg

The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

Basic setup instructions: (see Quick Setup Guide.)

Connection to a wireless access point or router supports Wi-Fi Protected Setup™ or AOSS™:

(see Software and Network User's Guide.)

More information about network setup: (see Software and Network User's Guide.)

General information

How to access Guides for Advanced Features 1

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/

Click Manuals on your model’s page to download the documentation.

Google Cloud Print Guide

This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print™ services for printing over the Internet.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

Web Connect Guide

This Guide provides information about how to configure and use your Brother machine to scan, load and view images and files on certain websites that provide these services.

Chapter 1

Accessing Brother

Support (Windows®)

You can find all the contacts you will need, such as web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.

Click Brother Support on the Top Menu. The Brother Support screen appears.

To access our website (http://www.brother.com/) click Brother Home Page.

To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.

To access the USA Brother online shopping mall (http://www.brothermall.com/)

for additional product and service information, click Brother Mall.com.

To access Canada’s Brother online shopping mall (http://www.brother.ca/)

for additional product and services information, click Shop Online (Canada).

For the latest news and product support information (http://solutions.brother.com/),

click Brother Solutions Center.

To visit our website for original/genuine Brother supplies (http://www.brother.com/original/), click Supplies Information.

To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads,

click Brother CreativeCenter.

To return to the Top Menu, click Back. Or, if you are finished, click Exit.

Accessing Brother

Support (Macintosh)

You can find all the contacts you will need, such as web support.

Visit the Brother Solutions Center at http://solutions.brother.com/.

General information

Chapter 1

Control panel overview

MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.

1		2

NOTE

The illustrations of the control panel in this chapter are based on MFC-L9550CDW.

1 NFC (Near Field Communication) Reader (MFC-L9550CDW)

You can use card authentication by touching the IC card to the NFC Reader on the control panel.

2Touchscreen LCD (Liquid Crystal Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

3Touchpanel:

 Back

Press to go back to the previous menu level.

 Home

Press to return to the Home screen. The factory setting displays the date and time, but you can change the Home screen’s default setting

(see Setting the Ready screen on page 14.)

 Cancel

Press to cancel an operation.

Dial Pad

Press the numbers on the Touchpanel to dial telephone and fax numbers or to enter the number of copies.

General information

4 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the machine. The Touchscreen LCD displays Shutting Down and stays on for a few seconds before going off.

If you connect an external telephone or TAD, it is always available.

The Wi-Fi light is on when your Brother machine is connected to a wireless access point.

Chapter 1

Touchscreen LCD

You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c.

The following screens display the machine's status when the machine is idle.

1		2	3	4	Home screen
1		2	3	4	The Home screen displays the date and time and
					The Home screen displays the date and time and
					provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
					levels, Setup and the Shortcuts screens.
					When the Home screen is displayed the machine is in
					Ready mode. When Secure Function Lock 1 is turned on
					an icon will be displayed. When Active Directory
					Authentication 1 is enabled, the machine's control panel
					Authentication 1 is enabled, the machine's control panel
					will be locked.
					1 See Advanced User's Guide.

6			5

		2	3	4	More1 screen
		2	3	4	The More1 screen provides access to the Shortcuts
					The More1 screen provides access to the Shortcuts
					screen and additional features, such as Secure Print,
					screen and additional features, such as Secure Print,
					Web Shortcut and Apps.



6	7	8		9

		2	3	4	More2 screens
		2	3	4	The More2 screen provides access to the Shortcuts
					The More2 screen provides access to the Shortcuts
					screen and the USB menu.
					screen and the USB menu.



6	10

NOTE

Swiping is a type of user operation on the Touchscreen that is performed by brushing your finger across the screen to display the next page or item.

1Modes:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan

Lets you access Scan mode.

2 (Wi-Fi Setup)

A four-level indicator on the Ready mode screen displays the current wireless signal strength if you are using a wireless connection.

Max

You can easily configure the wireless settings by pressing (for more

information, see Software and Network User's Guide.)

General information

3	(Toner)
	See the remaining toner life.	1

Press to access the Toner menu.

NOTE

The indication of remaining toner life will vary depending on the types of documents printed and customer’s usage.

4	(Settings)

Press to access the main settings (for more information, see Settings screen on page 13).

5Date and Time

See the date and time that has been set in the machine.

6 (Shortcuts)

Press to set up Shortcuts.

You can quickly copy, scan, send a fax and connect to a web service using the options set as Shortcuts.

NOTE

Eight Shortcut tabs are available. You can set up to six Shortcuts in each Shortcut tab. A total of 48 Shortcuts are available.

7Secure Print

Lets you access the secure print menu.

Chapter 1

8Web

Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide).

9Apps

Apps may have been added and/or app names may have been changed by the provider since this document was published (for more information, see Web Connect Guide).

10USB

Press to access the Direct Print and Scan to USB menus.

11New Fax

When Fax Preview is set to On, you can see how many new faxes you received into the memory.

12 Warning icon

The warning icon appears when there

is an error or maintenance message; press Detail to view it, and then press

to return to Ready mode.

For details, see Error and maintenance messages on page 111.

NOTE

•This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

•MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.

Settings screen

The Touchscreen displays the machine's status when you press .

You can check and access all the machine’s settings from the following screen.

1 2 3 4

1Toner

See the remaining toner life. Press to access the Toner menu.

2Receive Mode

See the current Receive Mode.

Fax

Fax/Tel

External TAD

Manual

NOTE

When the Distinctive Ring feature is turned on, the Touchscreen displays D/R (for more information, see Distinctive Ring on page 55).

3Network

Press to set up a network connection.

A four level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.

General information

4	(Date & Time)
	See the date and time.	1
	Press to access the Date & Time menu.

5Fax Preview

See the Fax Preview status.

Press to access the Fax Preview setting.

6All Settings

Press to access the full Settings menu.

7Tray Setting

See the selected paper size. Press to change the paper size and paper type settings if needed.

8Wi-Fi Direct

Press to set up a Wi-Fi Direct™ network connection.

Chapter 1

Setting the Ready screen

Set the Ready screen to either Home, More1 or More2.

When the machine is idle or you press , the Touchscreen will return to the screen you set.

a Press .

b Press All Settings.

c Swipe up or down, or press a or b to display General Setup.

d Press General Setup.

e Swipe up or down, or press a or b to display Button Settings.

f Press Button Settings.

g Press Home Button Settings. h Press Home, More1 or More2.

i Press .

The machine will go to your chosen Home screen.

Basic Operations

Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.

IMPORTANT

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps explain how to change a setting in the machine. In this example, the Touchscreen Backlight setting is changed from Light to Med.

a Press .

b Press All Settings.

c Swipe up or down, or press a or b to display General Setup.

d Press General Setup.

e Swipe up or down, or press a or b to display LCD Settings.

f Press LCD Settings.

g Press Backlight.

h Press Med.

NOTE

Press to go back to the previous level. i Press .

General information

Shortcut Settings

You can add the fax, copy, scan and Web

Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add up to 48 Shortcuts.

Adding Copy Shortcuts

The following settings can be included in a copy Shortcut:

Quality

Enlarge/Reduce

Density

Contrast

Stack/Sort

Page Layout

Color Adjust

2-sided Copy

2-sided Copy Page Layout

(MFC-L8850CDW and MFC-L9550CDW)

Tray Use

Remove Background Color

a Press . b Press a tab from 1 to 8.

c Press where you have not added a Shortcut.

d Press Copy.

e Read the information on the Touchscreen, and then confirm it by pressing OK.

f Swipe up or down, or press a or b to display the copy presets, and then press the preset you want.

Chapter 1

g Swipe up or down, or press a or b to display the available settings, and then press the setting you want.

h Swipe up or down, or press a or b to display the available options for the setting, and then press the option you want.

Repeat steps g and h until you have selected all the settings for this Shortcut.

i When you have finished changing the settings, press Save as Shortcut.

j Read and confirm the displayed list of settings you selected, and then press OK.

k Enter a name for the Shortcut using the keyboard on the machine's Touchscreen. (To help you enter characters, see Entering text

on page 210.) Press OK.

l Press OK to save your Shortcut.

Adding Fax Shortcuts

The following settings can be included in a fax Shortcut:

Address

Fax Resolution

2-sided Fax

(MFC-L8850CDW and MFC-L9550CDW)

Contrast

Broadcasting

Real Time TX

Coverpage Setup

Overseas Mode

Glass Scan Size

a Press . b Press a tab from 1 to 8.

c Press where you have not added a Shortcut.

d Press Fax.

e Read the information on the Touchscreen, and then confirm it by pressing OK.

f Enter the fax or telephone number using the dial pad on the Touchpanel, the Address Book or the Call History on the Touchscreen. When you have finished, go to step g.

NOTE

•You can enter up to 20 digits for a fax number.

•If the Shortcut is to be used for broadcasting, press Options and select Broadcasting in step hbefore entering the fax or telephone number in step f.

•You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book, individual fax numbers from the Address Book or numbers entered manually (see Advanced User's Guide).

•When you enter a fax number in a Shortcut, it will be added automatically to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

g Press Options.

h Swipe up or down, or press a or b to display the available settings, and then press the setting you want.

i Press the option you want.

Repeat steps h and i until you have selected all the settings for this Shortcut. Press OK.

j When you have finished changing the settings, press Save as Shortcut.

k Read and confirm the displayed list of settings you selected, and then press OK.

l Enter a name for the Shortcut using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.)

Press OK.

m Press OK to save your Shortcut.

Adding Scan Shortcuts

The following settings can be included in a scan Shortcut:

to USB

2-sided Scan

(MFC-L8850CDW and MFC-L9550CDW)

Scan Type

Resolution

File Type

Glass Scan Size

File Name

File Size

Remove Background Color

to E-mail Server (MFC-L8600CDW is supported only after IFAX is downloaded)

Address

2-sided Scan

(MFC-L8850CDW and MFC-L9550CDW)

Scan Type

Resolution

File Type

Glass Scan Size

File Size

to OCR / to File / to Image / to E-mail

 PC Select

to FTP/SFTP / to Network

 Profile Name

General information

a Press	.
b Press a tab from 1 to 8.		1
c Press	where you have not added a
Shortcut.

d Press Scan.

e Swipe up or down, or press a or b to display the type of scan you want, and then press it.

f Do one of the following:

If you pressed to USB, read the information on the Touchscreen, and then press OK to confirm it. Go to step i.

If you pressed to E-mail Server, read the information on the Touchscreen, and then press OK to confirm it. Go to step g.

If you pressed to OCR, to File, to Image or to E-mail, read the information on the Touchscreen, and then press OK to confirm it. Go to step h.

If you pressed to FTP/SFTP or to Network, read the information on the Touchscreen, and then press OK to confirm it.

Swipe up or down, or press a or b to display the Profile Name, and then press it.

Press OK to confirm the Profile Name you have selected. Go to step n.

NOTE

To add a Shortcut for to FTP/SFTP and to Network you must have added the Profile Name beforehand.

Chapter 1

g Do one of the following:

To enter an E-mail address manually, press Manual. Enter the E-mail address using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.)

Press OK.

To enter an E-mail address from the

Address Book, press Address Book. Swipe up or down, or press a or b to display the E-mail address you want, and then press it.

Press OK.

After you confirm the E-mail address you entered, press OK. Go to step i.

NOTE

Press Detail to view the list of addresses you have entered.

h Do one of the following:

When the machine is connected to a computer using a USB connection:

Press OK to confirm USB is selected as the PC Name. Go to step n.

When the machine is connected to a network:

Swipe up or down, or press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you selected. Go to step n.

iPress Options.

jSwipe up or down, or press a or b to display the available settings, and then press the setting you want.

kSwipe up or down, or press a or b to display the available options for the setting, and then press the option you want.

Repeat steps j and k until you have selected all the settings for this Shortcut. Press OK.

l Review the settings you have selected:

If you must make more changes, return to step i.

If you are satisfied with your changes, press Save as Shortcut.

m Review your settings on the Touchscreen, and then press OK.

n Enter a name for the Shortcut using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.)

Press OK.

o Read the information on the Touchscreen, and then press OK to save your Shortcut.

Adding Web Connect

Shortcuts

The settings for these services can be included in a Web Connect Shortcut:

SKYDRIVE®

BOX

PICASA WEB ALBUMS™

GOOGLE DRIVE™

FLICKR®

FACEBOOK

EVERNOTE®

DROPBOX

NOTE

•Web services may have been added and/or service names may have been changed by the provider since this document was published.

•To add a Web Connect Shortcut, you must have an account with the desired service (for more information, see Web Connect Guide).

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