Bosch AUTODOME IP 4000 HD Installation Manual

AUTODOME IP 4000 HD

NEZ-4xxx-xxxxx

en Installation Manual

Table of contents

1

Safety 4

1.1 About this Manual 4

1.2 Legal Information 4

1.3 Safety Precautions 5

1.4 Important Safety Instructions 5

1.5 Connection in Applications 6

1.6 Important Notices 6

1.7 Customer Support and Service 10

2

Unpacking 11

2.1 Parts List 11

3

Product Description 12

4

Mounting Accessories 13

5

Installation Overview 14

5.1 Prepare Wiring 14

6

Installing a Surface Mount 15

6.1 Description 15

6.2 Additional Tools Required 15

6.3 Preparing the Surface Mount for an Indoor Installation 15

6.4 Installing the Camera to the Mounting Plate 16

7

Install a Wall Mount and Camera 21

7.1 Parts List 21

7.2 Installation Requirements 21

7.3 Installing the Wall Mount 22

8

Install a Pipe Mount and Camera 24

8.1 Parts List 24

8.2 Installing the Pipe Mount 25

9

Connection 28

10

Troubleshooting 30

11

Maintenance 32

12

Decommissioning 34

12.1 Transfer 34

12.2 Disposal 34

13

Technical data 35

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Safety

About this Manual

This manual has been compiled with great care and the information it contains has been
thoroughly verified. The text was complete and correct at the time of printing. Because of the
ongoing development of products, the content of the manual may change without notice.
Bosch Security Systems accepts no liability for damage resulting directly or indirectly from
faults, incompleteness, or discrepancies between the manual and the product described.

Legal Information

Copyright

This manual is the intellectual property of Bosch Security Systems, Inc. and is protected by
copyright. All rights reserved.

Trademarks

All hardware and software product names used in this document are likely to be registered
trademarks and must be treated accordingly.

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Safety Precautions

In this manual, the following symbols and notations are used to draw attention to special
situations:

Danger!

High risk: This symbol indicates an imminently hazardous situation such as “Dangerous

Voltage” inside the product. If not avoided, this will result in an electrical shock, serious bodily

injury, or death.

!

Warning!

Medium risk: Indicates a potentially hazardous situation. If not avoided, this may result in

minor or moderate injury.

!

Caution!

Low risk: Indicates a potentially hazardous situation. If not avoided, this may result in

property damage or risk of damage to the unit.

Notice!

This symbol indicates information or a company policy that relates directly or indirectly to the

safety of personnel or protection of property.

Important Safety Instructions

Read, follow, and retain all of the following safety instructions. Heed all warnings on the unit
and in the operating instructions before operation.

!

Caution!

Installation must be made by qualified personnel and conform to ANSI/NFPA 70 (the National

Electrical Code® (NEC)), Canadian Electrical Code, Part I (also called CE Code or CSA C22.1),

and all applicable local codes. Bosch Security Systems, Inc. accepts no liability for any

damages or losses caused by incorrect or improper installation.

!

Warning!

Bosch’s version of High PoE:

If supplying power to the camera by HPoE or a midspan device, you must install additional

surge protection.

All-pole power switch - Incorporate an all-pole power switch, with a contact separation of at
least 3 mm, into the electrical installation of the building. If it is needed to open the housing,
use this all-pole switch as the main disconnect device for switching off the voltage to the unit.
Attachments - Use only attachments/accessories specified by the manufacturer. Any change
or modification of the equipment, not expressly approved by Bosch, could void the user's
warranty or authorization agreement.
Camera signal - Protect the cable with a primary protector if the camera signal is beyond 140
feet, in accordance with NEC800 (CEC Section 60).
Fuse rating - For security protection of the device, the branch circuit protection must be
secured with a maximum fuse rating of 16A. This must be in accordance with NEC800 (CEC
Section 60).

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Heat sources - Do not install unit near any heat sources such as radiators, heaters, or other
equipment (including amplifiers) that produce heat.
High PoE or PoE+ (802.3at) – Never supply power via the Ethernet connection (High PoE or
PoE+) when power is already supplied via the power connector, unless implementing an
Auxiliary Power application (described in the section Connection in Applications).

Lightning - Take precautions to protect the unit from lightning and power surges.
Moving - Disconnect the power before moving the unit. Move the unit with care. Excessive

force or shock may damage the unit.
Object and liquid entry – Never push objects of any kind into the device through openings, as
the objects may touch dangerous voltage points or short-out parts that could result in a fire or
electrical shock. Never spill or pour liquid of any kind on or into the device. Do not place
objects filled with liquids, such as vases or cups, on the device.
Ventilation – Any openings in the device / enclosure are provided for ventilation to prevent
overheating and to ensure reliable operation. Do not block or cover these openings. Do not
place the device in an enclosure unless proper ventilation is provided, or the manufacturer’s
instructions have been adhered to.
Outdoor signals - The installation for outdoor signals, especially regarding clearance from
power and lightning conductors and transient protection, must be in accordance with NEC725
and NEC800 (CEC Rule 16-224 and CEC Section 60).
Power disconnect - Units have power supplied whenever the power cord is inserted into the
power source, or when High Power-over-Ethernet (High PoE) power is provided over the
Ethernet CAT 5E/6 cable. The power cord is the main power disconnect device for switching
off the voltage for all units. When High PoE or PoE+ (820.3at) is used to power the unit, the
power is provided over the Ethernet cable, which is then the main power disconnect device
for switching off the voltage for all units.
Power lines - Do not locate the camera near overhead power lines, power circuits, or
electrical lights, nor where it may contact such power lines, circuits, or lights.
Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security
Systems cannot be held liable for any damage that results from missing video information.
To minimize the risk of losing information, we recommend multiple, redundant recording
systems, and a procedure to back up all analog and digital information.
Servicing - Do not attempt to service this device yourself. Refer all servicing to qualified
service personnel.

Connection in Applications

24 VAC power source: This unit is intended to operate with a limited power source. The unit

is intended to operate at 24 VAC (if PoE+ is not available). User supplied wiring must be in
compliance with electrical codes (Class 2 power levels).
PoE: Use only approved PoE+ devices. Power-over-Ethernet can be connected at the same
time as a 24 VAC power supply.
If auxiliary power (24 VAC) and PoE+ are applied simultaneously, the camera selects auxiliary
input and shuts off PoE+.
For in-ceiling or indoor pendant applications that don’t require heater power, standard PoE+
(802.3at) midspans or switches can be used to power the camera.

Important Notices

Indoor use only - The product shall only be used indoors. Ethernet network should be

connected to a network environment, which must comply with the following conditions:

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1.1 The function of the ITE being investigated to IEC 60950-1 is considered not likely to
require connection to an Ethernet network with outside plant routing, including a campus
environment.

1.2 The ITE is to be connected only to PoE networks without routing to the outside plant.

Notice!

This device is intended for use in public areas only.

U.S. federal law strictly prohibits surreptitious recording of oral communications.

UL Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the
security or signaling aspects of this product. UL has only tested fire, shock and/or casualty
hazards as outlined in Standard(s) for Safety for Information Technology Equipment, UL
60950-1 . UL Certification does not cover the performance or reliability of the security or
signaling aspects of this product.
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER
REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING-RELATED
FUNCTIONS OF THIS PRODUCT.

Notice!

This is a class B product. In a domestic environment, this product may cause radio

interference, in which case the user may be required to take adequate measures.

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FCC & ICES Information

(U.S.A. and Canadian Models Only)

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
– Reorient or relocate the receiving antenna;
– Increase the separation between the equipment and the receiver;
– Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected;
– Consult the dealer or an experienced radio/TV technician for help.
Intentional or unintentional modifications, not expressly approved by the party responsible for
compliance, shall not be made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult the dealer or an experienced
radio/television technician for corrective action.
The user may find the following booklet, prepared by the Federal Communications
Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This
booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock
No. 004-000-00345-4.

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Customer Support and Service

If this unit needs service, contact the nearest Bosch Security Systems Service Center for
authorization to return and shipping instructions.

Service Centers
USA

Telephone: [phone] or 585-340-4162
Fax: [phone]
Email: [e-mail]

Customer Service

Telephone: [phone]
Fax: [phone]
Email: [e-mail]

Technical Support

Telephone: [phone]
Fax: [phone] or 717-735-6560
Email: [e-mail]

Repair Center

Telephone: [phone]
Fax: [phone] or 717-735-6561
Email: [e-mail]

Canada

Telephone: [phone]
Fax: [phone]

Europe, Middle East & Africa Region

Please contact your local distributor or Bosch sales office. Use this link:

http://www.boschsecurity.com/startpage/html/europe.htm

Asia Pacific Region

Please contact your local distributor or Bosch sales office. Use this link:

http://www.boschsecurity.com/startpage/html/asia_pacific.htm

More Information

For more information please contact the nearest Bosch Security Systems location or visit
www.boschsecurity.com

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Unpacking

– This equipment should be unpacked and handled with care. Check the exterior of the

packaging for visible damage. If an item appears to have been damaged in shipment,
notify the shipper immediately.

– Verify that all the parts listed in the Parts List below are included. If any items are

missing, notify your Bosch Security Systems Sales or Customer Service Representative.

– Do not use this product if any component appears to be damaged. Please contact Bosch

Security Systems in the event of damaged goods.

– The original packing carton is the safest container in which to transport the unit and must

be used if returning the unit for service. Save it for possible future use.

Parts List

1 AUTODOME IP 4000 HD camera

1 Camera mounting plate (pendant models only)

1 Mounting template (in-ceiling model only)

1 Screwdriver, T10 Torx

1 Screwdriver, T15 Torx

4 MAC address labels

1 Quick Installation Guide

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Product Description

AUTODOME IP 4000 HD

The AUTODOME IP 4000 HD is a compact, indoor PTZ dome camera with a high-resolution
720p25/30 (1MP) or 1080p25/30 (2MP) HD sensor and a powerful 12x optical zoom that
allows operators to monitor wide scenes without losing any details. The camera’s aesthetic
design and flexible mounting options allow unobtrusive surveillance of large halls, reception
areas, or waiting areas that would otherwise require multiple cameras for effective
surveillance.

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