AXIS Q17 Series
AXIS Q1785-LE Network Camera
AXIS Q1786-LE Network Camera
User Manual
AXIS Q17 Series |
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Table of Contents |
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About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
3 |
Solution overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
4 |
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5 |
Find the device on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6 |
Access the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6 |
Secure passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6 |
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7 |
Webpage overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Long-distance connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
8 |
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
13 |
Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
13 |
Pan, tilt, and zoom (PTZ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
14 |
Streaming and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
15 |
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
17 |
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
20 |
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Check the current firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Technical issues, clues and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
22 |
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
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AXIS Q17 Series
About this manual
About this manual
This User Manual provides information on the product regarding:
•Access
•Main use cases
•Troubleshooting
•Specifications
Note
The User Manual may include more than one product. Part of the content, e.g. some use cases or specifications, may only apply to some of them. For more information on the exact feature set and specifications, see the product’s web page and datasheet at www.axis.com
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AXIS Q17 Series
Solution overview
Solution overview
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AXIS Q17 Series
Product overview
Product overview
1Network connector
2Part nu mber (P/N) & Serial number (S/N)
3Safety wire
4Power connector
5I/O connector
6Audio connector
7Control button
8microSD card slot
9Function button
10Status LED indicator
1IDC network connector
2Foot
3Grounding screw
4Mounting plate
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AXIS Q17 Series
Find the device on the network
Find the device on the network
To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
For more information about how to find and assign IP addresses, see the document How to assign an IP address and access your device on the device page at axis.com.
Access the device
1.Open a browser and enter the IP address or host name of the Axis device.
If you have a Mac computer (OS X), go to Safari, click on Bonjour and select the device from the drop-down list. To add Bonjour as a browser bookmark, go to Safari > Preferences.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
2.Enter the username and password. If you access the device for the first time, you must set the root password. See
Set a secure password for the root account on page 6 .
3.The live view page opens in your browser.
Secure passwords
Important
Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
To protect your data we strongly recommend that you:
•Use a password with at least 8 characters, preferably created by a password generator.
•Don’t expose the password.
•Change the password at a recurring interval, at least once a year.
Set a secure password for the root account
Important
The default administrator username is root. If the password for root is lost, reset the device to factory default settings.
1.Type a password. Follow the instructions about secure passwords. See Secure passwords on page 6 .
2.Retype the password to confirm the spelling.
3.Click Create login. The password has now been configured.
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AXIS Q17 Series
Setup
Setup
Webpage overview
1Live view control bar
2Live view
3Product name
4User information, color themes, and help
5Video control bar
6Settings toggle
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AXIS Q17 Series
Setup
7 Settings tabs
Need more help?
You can access the built-in help from the device’s webpage. The help provides more detailed information on the device’s features and their settings.
Long-distance connections
This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as:
•Long-distance connection
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AXIS Q17 Series
Setup
•High speed
•Long lifetime
•Large capacity of data transmission
•Electromagnetic interference immunity
Find out more about fiber-optic cable installations on axis.com/technologies/fiber-optics.
For information about how to install the media converter see the Installation Guide for this product.
Image quality
Capture modes
Capture mode defines the maximum frame rate available in the Axis product. Depending on which capture mode you select, you may not be able to use WDR.
Which capture mode to choose depends on the requirements of frame rate and resolution for the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.
Select capture mode
Which capture mode to choose depends on the requirements of frame rate and resolution for the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet. To find the latest version of the datasheet, go to axis.com
Select exposure mode
There are different exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for specific surveillance scenes. Go to Settings > Image > Exposure and select between the following exposure modes:
•For most use cases, select Automatic exposure.
•For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free. Select the same frequency as the power line frequency.
•For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced.
Select the same frequency as the power line frequency.
•To lock the current exposure settings, select Hold current.
Adjust the focus
This product has three focus modes:
•Auto: The camera automatically adjusts focus based on the entire image.
•Area: The camera automatically adjusts focus based on a selected area of the image.
•Manual: The focus is set manually at a fixed distance.
To turn off autofocus and adjust the focus manually:
1.In the live view window, if the Zoom slider is visible, click Zoom and select Focus.
2.Click M and use the slider to set the focus.
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