Axis P3364-VE User Manual

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AXIS P3364-VE Network Camera

User Manual

About this Document

This manual is intended for administrators and users of AXIS P3364-VE Fixed Dome Network Camera, and is applicable to firmware 5.60 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com. See also the product’s online help, available through the web-based interface.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license and one (1) AAC decoder license. To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl). The source code is available from https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. UPnPTM is a certification mark of the UPnPTM Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives and harmonized standards:

•Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2 .

•Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 .

•Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling on page 3 .

A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for:

•Radio frequency emission when installed according to the instructions and used in its intended environment.

•Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help. The product shall be connected using a shielded network cable (STP) that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product shall be connected using a shielded network cable (STP) that is properly grounded.

Cet appareil numérique est conforme à la norme CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre.

This product fulfills the requirements for immunity according to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulfills the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fulfills the requirements for immunity according to EN 55024 office and commercial environments

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22. The product shall be connected using a shielded network cable (STP) that is properly grounded.

Japan

B(STP)

Korea

(B )

,. STP (shielded twisted pair).

Safety

This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology

Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method.

Battery

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

WARNING

•Risk of explosion if the battery is incorrectly replaced.

•Replace only with an identical battery or a battery which is recommended by Axis.

•Dispose of used batteries according to local regulations or the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB Emdalavägen 14

223 69 Lund Sweden

Tel: +46 46 272 18 00 Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

•download user documentation and software updates

•find answers to resolved problems in the FAQ database. Search by product, category, or phrase

•report problems to Axis support staff by logging in to your private support area

•chat with Axis support staff

•visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

AXIS P3364-VE Network Camera
Table of Contents
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6
Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	8
Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . .	15
Access Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Set Up Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Set Up Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Configure the Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29
Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29
Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	33
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
Upload Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36
Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36
Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38
Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	39
Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	39
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	40
Find Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	40
Play Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	40
Export Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	41
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	41
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	52
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56

AXIS P3364-VE Network Camera
Table of Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .	58
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	61
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	65

AXIS P3364-VE Network Camera

Hardware Overview

1.Camera unit

2.Network connector (PoE)

3.Audio out

4.LED connectors

5.Audio in

6.I/O connector

7.Control button

8.Fan output connector

9.SD memory card slot

10.Mounting bracket

11.Network cable

12.Unit casing

13.Serial number

14.Heater

CAUTION

The heater may be hot!

Connectors and Buttons

For technical specifications, see page 61.

AXIS P3364-VE Network Camera

Hardware Overview

Network Connector

RJ45 Ethernet connector with Power over Ethernet (PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .

I/O Connector

Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

•Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

•Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).

Audio Connector

The Axis product has the following audio connectors:

•Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

•Audio out (green) – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for audio out.

For audio in, the left channel is used from a stereo signal.

SD Card Slot

NOTICE

•Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card.

•Risk of data loss. To prevent data corruption, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.

This product supports SD/SDHC/SDXC cards (not included).

For SD card recommendations, see www.axis.com

Control Button

For location of the control button, see Hardware Overview on page 6 .

The control button is used for:

•Resetting the product to factory default settings. See page 56.

•Connecting to an AXIS Video Hosting System service. See page 48. To connect, press and hold the button for about 3 seconds until the Status LED flashes green.

•Connecting to AXIS Internet Dynamic DNS Service. See page 48. To connect, press and hold the button for about 3 seconds.

AXIS P3364-VE Network Camera

Hardware Overview

LED Indicators

Note

•The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

•The Status LED can be configured to flash while an event is active.

•The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance .

Status LED	Indication

Green	Steady green for normal operation.

Amber	Steady during startup and when restoring settings.

Red	Flashes red for firmware upgrade failure.

Network LED	Indication

Green	Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Amber	Steady for connection to a 10 Mbit/s network. Flashes for network activity.

Unlit	No network connection.

Power LED	Indication

Green	Normal operation.

Amber	Flashes green/amber during firmware upgrade.

AXIS P3364-VE Network Camera

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are

•Internet Explorer® with Windows®

•Safari® with OS X®

•ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 61.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

•QuickTimeTM is also supported for viewing H.264 streams and for audio.

•If your computer restricts the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1.Start a web browser.

2.Enter the IP address or host name of the Axis product in the browser’s Location/Address field.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

To show Bonjour as a browser bookmark, go to Safari > Preferences.

3.Enter your user name and password. If this is the first time the product is accessed, the root password must first be configured. For instructions, see Set the Root Password on page 10.

4.The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

AXIS P3364-VE Network Camera

Access the Product

For more information, see NAT traversal (port mapping) for IPv4 on page 50. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See HTTPS on page 44.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 56.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1.Click Use HTTPS.

A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely.

2.Enter a password and then re-enter it to confirm the spelling.

3.Click OK. The password has now been configured.

Set Power Line Frequency

Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 56) or by resetting the product to factory default.

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note

Power line frequency varies depending on geographic region. The Americas usually use 60 Hz, whereas most other parts of the world use 50 Hz. Local variations could apply. Always check with the local authorities.

The Live View Page

AXIS P3364-VE Network Camera

Access the Product

Controls on the Live View Page

Click the View size buttons to show the image in full size (right button) or to scale down the image to fit the browser window (left button).

Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 19.

Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable and configure output buttons, see page 28. The output button name may differ depending on the name entered in the I/O Ports configuration.

Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 28.

The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to configure and enable the button, see Manual Trigger on page 11 .

Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.

The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

The product’s fan is controlled by the ambient temperature and is turned on and off automatically. If required, the fan can be activated manually by clicking the Fan button. To show the button, go to

Setup > Live View Config. Under Action Buttons, select Show fan button and specify the number of minutes the fan should be activated.

The product’s heater is controlled by the ambient temperature and is turned on and off automatically. If required, the heater can be activated manually by clicking the Heater button. To show the button, go to Setup > Live View Config. Under Action Buttons, select Show heater button and specify the number of minutes the heater should be activated.

Manual Trigger

The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration.

To configure the manual trigger:

1.Go to Setup > Events.

2.Click Add to add a new action rule.

3.From the Trigger drop-down list, select Input Signal.

4.From the second drop-down list, select Manual Trigger.

5.Select the desired action and configure the other settings as required. For more information about action rules, see Events on page 36.

To show the manual trigger buttons in the Live View page:

AXIS P3364-VE Network Camera

Access the Product

1.Go to Setup > Live View Config.

2.Under Action Buttons, select Show manual trigger button.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.

Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specified in the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel:

•Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.

•Toggle mode: Click once to switch between talking and listening.

Simplex – speaker only mode

To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio transmission.

Note

These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 22.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position.

The center mode button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding the area to be magnified. To zoom out, rotate the mouse wheel.

AXIS P3364-VE Network Camera

Access the Product

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.

User-defined buttons can also appear in the Control panel. See Controls on page 29.

Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 29.

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls on page 29.

AXIS P3364-VE Network Camera

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bit rate.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP	This unicast method (RTP over UDP) is used
	for live unicast video, especially when it is
	important to have an up-to-date video stream,
	even if some frames are dropped.	Unicasting is used for video-on-demand
		transmission so that there is no video traffic
RTP over RTSP	This unicast method (RTP tunneled over RTSP)	transmission so that there is no video traffic
RTP over RTSP	This unicast method (RTP tunneled over RTSP)	on the network until a client connects and
	is useful as it is relatively simple to configure	on the network until a client connects and
	is useful as it is relatively simple to configure	requests the stream.
	firewalls to allow RTSP traffic.	requests the stream.
	firewalls to allow RTSP traffic.	Note that there are a maximum of 20
		Note that there are a maximum of 20
RTP over RTSP over HTTP	This unicast method can be used to traverse	simultaneous unicast connections.
	firewalls. Firewalls are commonly configured to
	allow the HTTP protocol, thus allowing RTP to
	be tunneled.

Multicast RTP	This method (RTP over UDP) should be used for live multicast video. The video stream is always
	up-to-date, even if some frames are dropped.
	Multicasting provides the most efficient usage of bandwidth when there are large numbers of
	clients viewing simultaneously. A multicast cannot however, pass a network router unless the
	router is configured to allow this. It is not possible to multicast over the Internet, for example.
	Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
	simultaneous connections.

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

AXIS P3364-VE Network Camera

Media Streams

The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:

•Windows Control Panel (from the Start screen or Start menu)

•Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

•Motion JPEG server push (if supported by the client, Chrome or Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

•Still JPEG images in a browser. Enter the path http://<ip>/axis-cgi/jpg/image.cgi

•Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

-Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

-Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

-Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast: axrtpm://<ip>/axis-media/media.amp

•QuickTimeTM. The following paths can be used:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXIS P3364-VE Network Camera

Media Streams

Note

•<ip>= IP address

•The Axis product supports QuickTime 6.5.1 and later.

•QuickTime may add latency to the video stream.

•It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Access Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

•VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

•Windows Media Player supports simplex audio. The following paths can be used:

-Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

-Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

-Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast: axrtpm://<ip>/axis-media/media.amp

•QuickTimeTM supports G.711 and AAC audio encoding. The following paths can be used:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

•The Java applet supports simplex audio with G.711 encoding.

AXIS P3364-VE Network Camera

Set Up the Product

The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

•Administrators have unrestricted access to all settings.

•Operators have access to all settings except System Options