Axis P3915-R Mk II operation manual

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AXIS P3915-R Mk II Network Camera

User Manual

About this Document

This manual is intended for administrators and users of the

AXIS P3915–R Mk II Network Camera, and is applicable to firmware 6.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Legal considerations

Video and audio surveillance can be regulated by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes the following licences:

one (1) AAC decoder license

one (1) H.264 decoder license

To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual property rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see opensource.apple.com/apsl). The source code is available from developer.apple.com/bonjour/

Equipment modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark acknowledgements

AXIS COMMUNICATIONS, AXIS and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. The UPnP Word Mark and UPnP Logo are trademarks of Open Connectivity Foundation, Inc. in the United States or other countries.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory information

Europe

This product complies with the applicable CE marking directives and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See

Electromagnetic compatibility (EMC) on page 2 .

Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 .

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and recycling on page 3 .

A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact information on page 3 .

Electromagnetic compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for:

Radio frequency emission when installed according to the instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.The product shall be connected using a shielded network cable (STP) that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class A). The product shall be connected using a shielded network cable (STP) that is properly grounded. Cet appareil numérique est conforme à la norme CAN NMB-3 (classe A). Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55032. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS/NZS CISPR 32. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

Japan

A (STP)

Korea

. STP (shielded twisted pair)

.

Safety

This product complies with IEC/EN/UL 62368-1, safety of audio/video and IT equipment.

If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method.

The power supply used with this product shall fulfill one of the following requirements:

Safety Extra Low Voltage (SELV) according to clause 2.2 of IEC/EN/UL 60950-1 and Limited Power Source (LPS) according to clause 2.5 of IEC/EN/UL 60950-1 or CEC/NEC Class 2 source of supply as defined in the Canadian Electrical Code, CSA C22.1 and National Electrical Code, ANSI/NFPA 70

Class 1 electrical energy source (ES1) and Class 2 power source (PS2) rated output power limited to ≤100 W according to IEC/EN/UL 62368-1

When used with Power over Ethernet (POE), the Power Sourcing Equipment (PSE) shall comply with IEEE 802.3af and Limited Power Source (LPS) according to clause 2.5 of IEC/EN/UL 60950-1 or annex Q of IEC/EN/UL 62368-1.

We recommend the use of Axis midspans or Axis PoE switches.

Disposal and recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of SJ/T 11364-2014, Marking for the restriction of hazardous substances in electrical and electronic products.

 

 

 

 

 

 

 

 

(Pb)

(Hg)

(Cd)

 

 

 

 

 

 

 

(Cr(VI)

(PBB)

 

 

 

 

 

)

 

(PBDE)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X

0

0

0

0

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0: GB/T 26572

X: GB/T 26572

Contact information

Axis Communications AB Emdalavägen 14

223 69 Lund Sweden

Tel: +46 46 272 18 00 Fax: +46 46 13 61 30

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database, search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff

visit Axis Support at axis.com/support

Warranty information

For information about Axis’ product warranty and thereto related information, go to axis.com/warranty

Learn more!

Visit Axis learning center axis.com/academy for useful trainings, webinars, tutorials and guides.

axis.com

AXIS P3915-R Mk II Network Camera

 

Table of Contents

 

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Hazard levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Other message levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

How to access the product from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

How to access the product from the internet . . . . . . . . . . . . . . . . . . . . . . . . .

8

How to set the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

About the live view window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

About media streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

About H.264 format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

About MJPEG format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

About AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Alternative methods of accessing the video stream . . . . . . . . . . . . . . . . . . . .

13

Access Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

How to set up the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

How to perform a basic setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

How to set up video streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

About stream profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

About ONVIF media profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

About camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

About overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

About privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

How to change audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

How to configure the live view window . . . . . . . . . . . . . . . . . . . . . . . . .

25

About PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

About preset positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

About guard tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

About the control queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

About detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30

About camera tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30

Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30

About applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

About application licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

How to upload and start an application . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

About events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

How to set up action rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

How to add recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

How to create schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

How to set up recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

About recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

How to find recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

How to play recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

How to export a video clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

About continuous recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

About languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

About system options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

How to reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

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AXIS P3915-R Mk II Network Camera

 

Table of Contents

 

How to check the current firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

How to upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Symptoms, possible causes and remedial actions . . . . . . . . . . . . . . . . . . . . . .

53

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

5

AXIS P3915-R Mk II Network Camera

Safety information

Safety information

Hazard levels

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

Indicates a situation which, if not avoided, could result in damage to property.

Other message levels

Important

Indicates significant information which is essential for the product to function correctly.

Note

Indicates useful information which helps in getting the most out of the product.

6

Axis P3915-R Mk II operation manual

AXIS P3915-R Mk II Network Camera

Product overview

Product overview

1Optic assembly

2Lens tool

3LED indicators

4SD card slot (microSD)

5Control button

6I/O connector

7Audio connector

8Network connector M12/RJ45

7

AXIS P3915-R Mk II Network Camera

How to access the product

How to access the product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. We recommend the following browsers:

Internet Explorer® with Windows®

Safari® with OS X®

ChromeTM or Firefox® with other operating systems.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

Note

• QuickTimeTM is also supported for viewing H.264 streams and for audio.

How to access the product from a browser

1.Start a web browser.

2.Enter the IP address or host name of the Axis product in the browser’s address field.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list. To add Bonjour as a browser bookmark, go to Safari > Preferences.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at axis.com/support

3.Enter your username and password. If this is the first time the product is accessed, the root password must first be configured.

4.The product’s live view page opens in your browser.

How to access the product from the internet

Once connected, you can access the product on your local network (LAN).

To access the product from the internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 46.

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/support

See also AXIS Internet Dynamic DNS Service at www.axiscam.net

How to set the root password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

8

AXIS P3915-R Mk II Network Camera

How to access the product

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See HTTPS on page 41.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See How to reset to factory default settings on page 52.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1.Click Use HTTPS.

A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely.

2.Enter a password and then re-enter it to confirm the spelling.

3.Click OK. The password has now been configured.

Set Power Line Frequency

Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 52) or by resetting the product to factory default.

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note

Power line frequency varies depending on geographic region. The Americas usually use 60 Hz, whereas most other parts of the world use 50 Hz. Local variations could apply. Always check with the local authorities.

About the live view window

The controls and layout of the live view window may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own live view window. The following provides an overview of each available control.

About the controls in the live view window

Click the View size buttons to show the image in full size (right button) or to scale down the image to fit the browser window (left button).

Select a stream profile for the live view window from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 19.

Click the button activate the product’s output port for a defined period of time. For information about how to enable and configure output buttons, see page 26. The output button name may differ depending on the name entered in the I/O Ports configuration.

Click the On/Off buttons to manually activate or inactive the product’s output port. For information about how to enable and configure output buttons, see page 26.

9

AXIS P3915-R Mk II Network Camera

How to access the product

Use the Manual Trigger button to trigger an action rule from the live view window. For information about how to configure and enable the button, see About the manual trigger on page 10.

Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.

About the manual trigger

The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration.

To configure the manual trigger:

1.Go to Setup > Events.

2.Click Add to add a new action rule.

3.From the Trigger drop-down list, select Input Signal.

4.From the second drop-down list, select Manual Trigger.

5.Select the desired action and configure the other settings as required. For more information about action rules, see About events on page 32.

To show the manual trigger buttons in the Live View page:

1.Go to Setup > Live View Config.

2.Under Action Buttons, select Show manual trigger button.

About the AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image.

Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specified in the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.

PTZ Controls

Note

These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 21.

10

AXIS P3915-R Mk II Network Camera

How to access the product

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position.

The center mode button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding the area to be magnified. To zoom out, rotate the mouse wheel.

To view a specific view area or preset position, select it from the Source list.

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls, see About advanced PTZ settings on page 28.

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AXIS P3915-R Mk II Network Camera

About media streams

About media streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The live view window in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the live view window.

About H.264 format

H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bit rate.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

This unicast method (RTP over UDP) is used

 

 

for live unicast video, especially when it is

 

 

important to have an up-to-date video stream,

 

 

even if some frames are dropped.

Unicasting is used for video-on-demand

 

 

transmission so that there is no video traffic

RTP over RTSP

This unicast method (RTP tunneled over RTSP)

on the network until a client connects and

 

is useful as it is relatively simple to configure

 

requests the stream.

 

firewalls to allow RTSP traffic.

 

Note that there are a maximum of 20

 

 

RTP over RTSP over HTTP

This unicast method can be used to traverse

simultaneous unicast connections.

 

firewalls. Firewalls are commonly configured to

 

 

allow the HTTP protocol, thus allowing RTP to

 

 

be tunneled.

 

 

 

 

Multicast RTP

This method (RTP over UDP) should be used for live multicast video. The video stream is always

 

up-to-date, even if some frames are dropped.

 

 

Multicasting provides the most efficient usage of bandwidth when there are large numbers of

 

clients viewing simultaneously. A multicast cannot however, pass a network router unless the

 

router is configured to allow this. It is not possible to multicast over the Internet, for example.

 

Note also that all multicast viewers count as one unicast viewer in the maximum total of 20

 

simultaneous connections.

 

 

 

 

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

About MJPEG format

This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

About AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

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AXIS P3915-R Mk II Network Camera

About media streams

The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:

Windows Control Panel (from the Start screen or Start menu)

Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative methods of accessing the video stream

You can also access video and images from the Axis product in the following ways:

Motion JPEG server push (if supported by the client, Chrome or Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

Still JPEG images in a browser. Enter the path http://<ip>/axis-cgi/jpg/image.cgi

Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

-Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

-Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

-Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast: axrtpm://<ip>/axis-media/media.amp

QuickTimeTM. The following paths can be used:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

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AXIS P3915-R Mk II Network Camera

About media streams

Note

<ip>= IP address

The Axis product supports QuickTime 6.5.1 and later.

QuickTime may add latency to the video stream.

It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Access Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

Windows Media Player supports simplex audio. The following paths can be used:

-Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

-Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

-Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast: axrtpm://<ip>/axis-media/media.amp

QuickTimeTM supports G.711 and AAC audio encoding. The following paths can be used:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

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AXIS P3915-R Mk II Network Camera

How to set up the product

How to set up the product

The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

Administrators have unrestricted access to all settings.

Operators have restricted access to settings, see Users on page 40

See also the online help .

How to perform a basic setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1.Users. See page 40.

2.TCP/IP. See page 43.

3.Date & Time. See page 42.

4.Video Stream. See page 16.

5.Audio Settings. See page 24.

The Basic Setup menu can be disabled from System Options > Security > Users.

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AXIS P3915-R Mk II Network Camera

Video and Audio

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can configure the following:

Video stream settings. See page 16.

Stream profiles. See page 19.

ONVIF Media Profiles. See page 19.

Camera settings. See page 19.

View areas. See page 21.

Overlay image. See page 21.

Privacy mask. See page 23.

Audio settings. See page 24.

How to set up video streams

To set up the product’s video streams, go to Video & Audio > Video Stream.

The video stream settings are divided into the following tabs:

Image. See page 16.

Audio. See page 24.

H.264. See page 17.

Zipstream. See page 18.

MJPEG. See page 19.

About the pixel counter

The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a specific size requirement, for example in face recognition.

The pixel counter can be used:

When setting up a video stream, see How to set up video streams on page 16. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply.

When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.

Image

The default image settings can be configured under Video & Audio > Video Stream. Select the Image tab.

The following settings are available:

Resolution. Select the default resolution.

Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes.

Mirror image. If required, the image can be mirrored.

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AXIS P3915-R Mk II Network Camera

Video and Audio

Rotate image. If required, the image can be rotated.

Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

Overlay settings. See About overlay text on page 21.

Click Save to apply the new settings.

About H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bitrates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image, whereas P-frames only contain the differences from previous frames.

About GOP length

A Group of Pictures (GOP) contains one I-frame followed by a number of P-frames. The GOP length is the number of frames between two I-frames.

Equal values for GOP length and frame rate result in one GOP per second. A higher GOP length value results in more small-sized P-frames and fewer large-sized I-frames while keeping the same frame rate. In other words, a high GOP-length value saves bandwidth, but the video quality may decrease. A low GOP-length value increases the video quality but requires more bandwidth.

About H.264 profiles

The Axis product supports the following H.264 profile(s):

Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.

Main: The Main profile uses CABAC and provides a better compression with maintained video quality. It requires a larger amount of processing power to decode than the Baseline profile.

About bitrate control

Bitrate control is useful to make sure the video streaming does not take up too much bandwidth.

The built-in bitrate control can be combined with Zipstream, see About Zipstream on page 18. We recommend using a high bitrate limit to enable the full potential of Zipstream.

About variable bitrate

Variable bitrate (VBR) adjusts the bitrate according to the image complexity. When the activity in the scene increases, VBR adjusts the bitrate according to the complexity, using up more bandwidth for increased activity in the scene, and less for lower scene activity. Variable bitrate is suitable if there is a surplus in bandwidth, where the increased bitrate may not be an issue.

About maximum bitrate

If you have limited bandwidth, we recommend Maximum bit rate (MBR). MBR allows you to set a target bitrate to control the bandwidth consumption. The target value limits the bitrate, but it maintains a flexibility to be able to prioritize a continuous video stream. Consequently, the frame rate might need to go down and the image quality might decrease. To partly compensate for this, you can select which variable shall be prioritized. Not setting a priority means that frame rate and image quality are equally affected.

How to set an H.264 profile

1.To change the settings for all H.264 streams that do not use a stream profile, go to Video & Audio > Video Stream > H.264.

2.To increase or decrease the number of frames per GOP, set the GOP length.

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AXIS P3915-R Mk II Network Camera

Video and Audio

3.Select one of the H.264 profiles.

4.Select one of the following:

-Variable bit rate

-Maximum bit rate

5.If you select Maximum bit rate, select which variable to prioritize in the Priority drop-down list.

6.Click Save.

How to include current bitrate in a text overlay

1.Go to Video & Audio > Video Stream > Overlay Settings.

2.In the Include text field enter #b.

3.Click Save.

About Zipstream

Axis’ Zipstream Technology is a bitrate reduction technology optimized for video surveillance. Zipstream reduces the average bitrate in the H.264 stream by removing unnecessary data, which makes it possible to stream higher resolutions, reduce storage cost

or keep recordings for a longer time.

To reduce the average bitrate, Zipstream reduces the bitrate in areas of the image that are less interesting from a video surveillance perspective, for example the background. Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate.

Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

Recommended use of bitrate reduction

Zipstream offers a number of bitrate reduction presets, from Low to Extreme. Low bitrate reduction is enabled by default and is safe to use in all applications while still reducing the bitrate.

We recommend using the Extreme bitrate reduction to maximize storage time for cloud-connected cameras or cameras using edge storage. This setting is suitable to combine with motion detection triggering and variable bitrate (VBR) where the bitrate is allowed to adapt to changes in complexity in the scene.

How to save bandwidth and storage using Zipstream

The bitrate controller built into the product can be combined with Zipstream to ensure a maximum bitrate (MBR) limit. We recommend using VBR or MBR with a high bitrate limit to enable the full potential of Zipstream.

For instance in railway surveillance where at times there is a lot of movement in the scene and where it is important to capture details, such as facial features, the MBR should be set to 10Mbit/s (for 1080p resolution at 30 fps).

To further save bandwidth go to Setup > Video & Audio > Video Stream and do one or more of the following:

Go to the Image tab and set a low Maximum frame rate value.

Go to the H.264 tab and set a high GOP length value.

Go to the Zipstream tab and select Extreme H.264 bitrate reduction.

Go to the Zipstream tab. Enable Dynamic GOP and set a high Max dynamic GOP length value.

Go to the Zipstream tab and enable Dynamic FPS.

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AXIS P3915-R Mk II Network Camera

Video and Audio

Always verify that the video stream meets the quality requirements for your surveillance purposes after changing the video stream settings.

About MJPEG settings

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may result in poor image quality.

About stream profiles

A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used:

When setting up recording using action rules. See About events on page 32.

When setting up continuous recording. See About continuous recording on page 38.

In the Live View page – select the stream profile from the Stream profile drop-down list. To create a new profile or modify an existing profile, go to Setup > Video & Audio > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.

About ONVIF media profiles

An ONVIF media profile consists of a set of configurations that can be used to change media stream settings. ONVIF media profiles can be used by a client to configure media stream properties.

The ONVIF Media Profiles page lists all preconfigured profiles. These profiles are included in the product for quick setup. You can add, modify or remove ONVIF media profiles from this page.

About camera settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

About image appearance

To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings.

Increasing the Color level increases the color saturation. The value 100 produces maximum color saturation and the value 0 results in a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

About white balance

To change this setting go to Setup > Video & Audio > Camera Settings

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help.

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