Xerox WorkCentre 5335, WorkCentre 5325, WorkCentre 5330 Service Manual

4.3 (6)

WorkCentre 5335 Family Service Documentation

Service Documentation

WorkCentre 5335 Family Service Documentation

705P01303

Initial Issue

07/2011

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.

If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold xerox harmless from any third party claims which arise directly or indirectly for such service.

While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.

Prepared by Creative and Technical Communications – North America

800 Phillips Road, Building 218-01A

Webster, New York 14580

ISO9001 and ISO27001 Certified

©2011 by Xerox Corporation. All rights reserved.

XEROX® and XEROX and design® are trademarks of Xerox Corporation in the US and/or other countries.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

CAUTION

This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.

Preliminary Working Document

0/0/00

Section Name

 

 

No Product Name Assigned

?-1

 

BUS Updated 12/2011

Introduction

About this Manual ...........................................................................................................

iii

Organization....................................................................................................................

iii

How to Use this Documentation......................................................................................

iv

Symbology and Nomenclature ........................................................................................

v

Translated Warnings .......................................................................................................

x

Initial Issue

07/2011

Introduction

 

 

WorkCentre 5335 Family Service Documentation

i

 

BUS Updated 12/2011

About this Manual

This Service Manual is part of the multinational documentation system for this copier/printers. The Service Documentation is used in order to diagnose machine malfunctions, adjust components and has information which is used to maintain the product in superior operating condition. It is the controlling publication for a service call. Information on its use is found in the Introduction of the Service Documentation.

This manual contains information that applies to NASG (XC) and ESG (XE) copiers.

Service Manual Revision

The Service Manual will be updated as the machine changes or as problem areas are identified.

Organization

The titles of the sections and a description of the information contained in each section are contained in the following paragraphs:

Section 1: Service Call Procedures

This section contains procedures that determine what actions are to be taken during a service call on the machine and in what sequence they are to be completed. This is the entry level for all service calls.

Section 2: Status Indicator RAPs

This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault Code related faults (with the exception of image quality problems).

Section 3: Image Quality

This section contains the diagnostic aids for troubleshooting any image quality problems, as well as image quality specifications and image defect samples.

Section 4: Repairs/Adjustments

This section contains all the Adjustments and Repair procedures.

Repairs

Repairs include procedures for removal and replacement of parts which have the following special conditions:

When there is a personnel or machine safety issue.

When removal or replacement cannot be determined from the exploded view of the Parts List.

When there is a cleaning or a lubricating activity associated with the procedure. When the part requires an adjustment after replacement.

When a special tool is required for removal or replacement.

Use the repair procedures for the correct order of removal and replacement, for warnings, cautions, and notes.

Adjustments

Adjustments include procedures for adjusting the parts that must be within specification for the correct operation of the system.

Use the adjustment procedures for the correct sequence of operation for specifications, warnings, cautions and notes.

Section 5: Parts Lists

This section contains the Copier/Printer Parts List.

Section 6: General Procedures/Information

This section contains General Procedures, Diagnostic Programs, and Copier/Printer Information.

Initial Issue

07/2011

Introduction

 

 

WorkCentre 5335 Family Service Documentation

iii

 

BUS Updated 12/2011

Section 7: Wiring Data

This section contains drawings, lists of plug/jack locations, and diagrams of the power distribution wire networks in the machine. Block Schematic Diagrams are found in pdf format in the SGS.

How to Use this Documentation

The Service Call Procedures in Section 1 describe the sequence of activities used during the service call. The call must be entered using these procedures.

Use of the Block Schematic Diagrams

Block Schematic Diagrams (BSDs) are included in Section 7 (Wiring Data) of the SGS. The BSDs show the functional relationship of the electrical circuitry to any mechanical, or nonmechanical, inputs or outputs throughout the machine. Inputs and outputs such as motor drive, mechanical linkages, operator actions, and air flow are shown. The BSDs will provide an overall view of how the entire subsystem works.

It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1. It will be necessary to refer to the Wirenets in order to trace a wire back to its source.

Introduction

07/2011

Initial Issue

 

 

 

iv

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

Symbology and Nomenclature

The following reference symbols are used throughout the documentation.

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes will be found throughout the Service Documentation. The words WARNING or CAUTION may be listed on an illustration when the specific component associated with the potential hazard is pointed out; however, the message of the WARNING or CAUTION is always located in the text. Their definitions are as follows:

WARNING

Do not perform repair activities with the power on or electrical power supplied to the machine. The machine could activate and cause serious personal injury when the power is on or electrical power is supplied.

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de graves blessures.

AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'alimentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare gravi ferite.

VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät eingeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den AktivZustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. La máquina podría activarse y ocasionar daños personales graves.

CAUTION

A Caution is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in damage to the equipment.

NOTE: A Note is used whenever it is necessary to highlight an operating or maintenance procedure, practice, condition, or statement.

Machine Safety Icons

The following safety icons are displayed on the machine:

Initial Issue

07/2011

Introduction

 

 

WorkCentre 5335 Family Service Documentation

v

 

BUS Updated 12/2011

WARNING

Use extreme care when replacing the Raster Output Scanner (ROS) or touching the high voltage lead. Discharge the laser assembly by touching the high voltage lead to the machine frame. The ROS utilizes a laser assembly that stores a high voltage charge after the power has been removed and represents a shock hazard that could cause serious personal injury if not discharged.

DANGER: Faire très attention lors du changement du générateur de balayage (ROS) ou lors de la manipulation du câble de haute tension. Décharger le système laser en touchant le câble HT au bâti machine: le ROS utilise un système laser qui retient une haute tension après la coupure de l'alimentation, représentant un risque de choc et de graves blessures.

AVVERTENZA: Fare estrema attenzione nel sostituire il Raster Output Scanner (ROS) o nel toccare il cavo di alta tensione. Scaricare il complessivo laser collegando il cavo di alta tensione col telaio della macchina. Il ROS utilizza un complessivo laser che ritiene una carica di alta tensione dopo il taglio dell'alimentazione con conseguente grave pericolo di scossa elettrica e serie ferite.

VORSICHT: Beim Ersetzen der Lasereinheit (ROS) und beim Umgang mit Hochspannungsleitern ist äußerste Vorsicht geboten. Die Lasereinheit muss durch Berühren des Hochspannungsleiters mit dem Gehäuse des Geräts entladen werden. Nach Betrieb der Lasereinheit (ROS) bleibt immer eine Hochspannungsladung zurück, welche ein hohes Elektroschockrisiko darstellt. Äußerste Vorsicht ist geboten.

AVISO: Use extrema precaución para sustituir el Escáner de salida ráster (ROS) o tocar el cable de alto voltaje. Descargue el sistema láser tocando el cable de alto voltaje del bastidor de la máquina. El ROS utiliza un sistema láser que retiene carga de alto voltaje después de interrumpir la alimentación de energía y representa un grave peligro que puede ocasionar daños personales graves si no se descarga.

Figure 1 Laser Hazard Symbol

Laser Hazard Statement

DANGER INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.

CAUTION

The use of controls or adjustments other than those specified in the Laser Safety Training Program may result in an exposure to dangerous laser radiation.

For additional information, review the Laser Safety Training program.

An arrow points to the location to install, to gain access to, or to release an object.

Figure 2 Customer Access Label

WARNING

Do not defeat or electrically bypass the ROS Safety Interlock Switch for any reason. The ROS emits an undetectable laser beam that could cause serious permanent damage to the eyes if directly viewed or viewed from a surface that may have reflected the laser beam.

DANGER: Ne pas shunter le contact de sécurité du ROS, quelle que soit la raison. Le ROS émet un rayon laser indétectable qui peut causer de graves blessures permanentes aux yeux s'il est regardé directement ou par le biais d'une surface qui le réfléchit.

AVVERTENZA: Non ostacolare o bypassare elettronicamente l'interruttore blocco di sicurezza ROS per nessun motivo. Il ROS emette un raggio laser invisibile che può causare gravi ferite permanenti agli occhi se viene guardato direttamente o attraverso una superficie riflettente.

VORSICHT: Den ROS (Rasterausgabescanner)-Sicherheitssperrschalter auf keinen Fall vernichten oder elektronisch umgehen. Der ROS sondert einen nicht feststellbaren Laserstrahl ab, der irreparable Augenschäden verursachen kann, wenn direkt oder über eine Spiegelfläche hineingesehen wird.

AVISO: No intente modificar o desviar electrónicamente el interruptor de seguridad por ningún motivo. El ROS emite un rayo láser que no se puede detectar, que podría puede causar grave daño permanente a los ojos si se lo mira directamente o desde una superficie que refleja el rayo láser.

This symbol indicates that a surface can be hot. Use caution when reaching in the machine to avoid touching the hot surfaces.

Figure 3 Heated Surface Label

Danger label indicates where electrical currents exist when the machine is closed and operating. Use caution when reaching in the machine.

Figure 4 Shock Hazard Label

Introduction

07/2011

Initial Issue

 

 

 

vi

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

These symbols indicate components that may be damaged by Electrostatic Discharge (ESD).

Figure 5 ESD warning Label

Electrostatic Discharge (ESD) Field Service Kit

The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel. This program is being implemented now as a direct result of advances in microcircuitry technology, as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today.

This program will reduce Field Service costs that are charged to PWB failures. Ninety percent of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will improve product reliability and reduce callbacks.

The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive components are being handled. This includes activities like replacing or reseating of circuit boards or connectors. The kit should also be used in order to prevent additional damage when circuit boards are returned for repair.

The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit Usage in the General Procedures section of the Service Documentation.

Illustration Symbols

Figure 6 shows symbols and conventions that are commonly used in illustrations.

Initial Issue

07/2011

Introduction

 

 

WorkCentre 5335 Family Service Documentation

vii

 

BUS Updated 12/2011

Xerox WorkCentre 5335, WorkCentre 5325, WorkCentre 5330 Service Manual

Figure 6 Illustration Symbols

Introduction

07/2011

Initial Issue

 

 

 

viii

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

Signal Nomenclature

Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs.

Figure 7 Signal Nomenclature

DC Voltage Measurements in RAPs

The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage, the first test point listed is the location for the red (+) meter lead and the second test point is the location for the black meter lead. For example, the following statement may be found in a RAP:

There is +5 VDC from TP7 to TP68.

In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68.

Other examples of a statement found in a RAP might be:

There is -15 VDC from TP21 to TP33.

-15 VDC is measured between TP21 and TP33.

In these examples, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33.

If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame.

Voltage Measurement and Specifications

Measurements of DC voltage must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure. All measurements of AC voltage should be made with respect to the adjacent return or ACN wire.

Table 1 Voltage Measurement and Specifications

VOLTAGE

SPECIFICATION

 

 

INPUT POWER 220 V

198 VAC TO 242 VAC

 

 

INPUT POWER 100 V

90 VAC TO 135 VAC

 

 

INPUT POWER 120 V

90 VAC TO 135 VAC

 

 

+5 VDC

+4.75 VDC TO +5.25 VDC

 

 

+24 VDC

+23.37 VDC TO +27.06 VDC

 

 

Logic Voltage Levels

Measurements of logic levels must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure.

Table 2 Logic Levels

 

 

VOLTAGE

H/L SPECIFICATIONS

 

 

 

 

 

 

 

 

+5 VDC

H= +3.00 TO +5.25 VDC

 

 

 

 

L= 0.0 TO 0.8 VDC

 

 

 

 

 

 

 

 

+24 VDC

H= +23.37 TO +27.06 VDC

 

 

 

 

L= 0.0 TO 0.8 VDC

 

 

 

 

 

 

 

 

 

 

 

 

 

Initial Issue

 

 

07/2011

Introduction

 

 

 

 

WorkCentre 5335 Family Service Documentation

ix

 

BUS Updated 12/2011

Translated Warnings

Translated Warnings are located at point of need in the Service Documentation.

Introduction

07/2011

Initial Issue

 

 

 

x

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

1 Service Call Procedures

Service Call Procedures..................................................................................................

1-3

Initial Actions ...................................................................................................................

1-3

Call Flow .........................................................................................................................

1-4

Detailed Maintenance Activities (HFSI)...........................................................................

1-6

Cleaning Procedures.......................................................................................................

1-6

Final Actions....................................................................................................................

1-7

Initial Issue

07/2011

Service Call Procedures

 

 

WorkCentre 5335 Family Service Documentation

1-1

 

BUS Updated 12/2011

Service Call Procedures

Service Strategy

The service strategy for the WorkCentre 5335 Family is to perform any High Frequency Service Item (HFSI) actions before attempting to repair any problems. Some problems will be corrected by this strategy without the need to diagnose them. The Repair Analysis Procedures (RAPs) will be used for any remaining problems.

Problems that occur in the Basic Printer mode will be repaired before problems that occur when using the accessories.

Image Quality problems should be repaired after all other problems are repaired.

Service Call Procedures

The Service Call Procedures are a guide for performing any service on this machine. The procedures are designed to be used with the Service Manual. Perform each step in order.

Initial Actions

The Initial Actions gather information about the condition of the machine and the problem that caused the service call.

Call Flow

Call Flow summarizes the sequence of the Service Call Procedures.

Detailed Maintenance Activities

Detailed Maintenance Activities section provides the information needed to perform the High Frequency Service Item (HFSI) actions.

Cleaning Procedures

The Cleaning Procedures list what needs to be cleaned at each service call.

Final Actions

The Final Actions will test the copier/printer and return it to the customer. Administrative activi-

ties are also performed in the Final Actions.

Initial Actions

Purpose

The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed.

Procedure

1.Gather the information about the service call and the condition of the copier/printer.

a.Question the operator(s). Ask about the location of most recent paper jams. Ask about the image quality and the copier/printer performance in general, including any unusual sounds or other indications.

b.After informing the customer, disconnect the machine from the customer’s network.

c.Check that the power cords are in good condition, correctly plugged in the power source, and free from any defects that would be a safety hazard. Repair or replace the power cords as required. Check that the circuit breakers are not tripped.

d.Inspect any rejected copies. Inquire as to, or otherwise determine, the paper quality and weight, the specified paper for optimum Image Quality, 24# Xerox Color Expressions (NASG) or ColorTech+90gsm (ESG). Look for any damage to the copies, oil marks, image quality defects, or other indications of a problem.

e.Record the billing meter readings.

f.Access Diagnostic Routines (Accessing UI Diagnostics)..

NOTE: If a fault code is displayed while performing a diagnostics procedure, go to that fault code RAP and repair the fault. Return to Diagnostics and continue with the dC procedure that you were performing.

g.Print the HFSI Report and determine what HFSI action is required based on the customer output volume. Refer to the Detailed Maintenance Activities section for the detailed HFSI information. Record any items that require action.

h.Display and record the information in the Jam Counter, Fault Counter, and Shutdown History. Classify this information into categories:

Information that is related to the problem that caused the service call.

Information that is related to secondary problems.

Information that does not require action, such as a single occurrence of a problem.

i.Check the Service Log for any recent activities that are related to the problem that caused the service call or any secondary problem.

2.Perform any required HFSI activities identified above. Refer to the Detailed Maintenance Activities section.

3.Exit diagnostics. Try to duplicate the problem by running the same jobs that the customer was running.

4.Check the Image Quality in the Basic Copier Mode. Select the tray that is loaded with 11 x 17 or A3 paper, if unable to complete tray selection, go to Call Flow.

Set the copier/printer to the following setup:

• Output Color - Auto

• Original Type - Photo and Text Halftone

R/E - Auto

Lighter/Darker - Auto Contrast

Initial Issue

07/2011

Service Call Procedures

 

Service Call Procedures, Initial Actions

WorkCentre 5335 Family Service Documentation

1-3

BUS Updated 12/2011

Sharpness - Normal

Preset Color Balance - Normal

Color Shift - Normal

Color Saturation - Normal

Copy Position - No Shift

Variable Color Balance - Normal

Run four copies of the Color Test Pattern.

Check the Image Quality. If the customer has identified any Image Quality Defects or problems, go to IQ1 IOT Image Quality Entry RAP.

5.Go to Call Flow.

Call Flow

This procedure should be performed at every service call.

Initial Actions

Ask the operator about the problem. If the problem appears to be related to operator error, or an attempt to perform a job outside of the machine specifications, assist the customer in learning the correct procedure.

Procedure

Ask the operator about the problem.

If the problem is identified by a fault code (including Paper/Document Jams), refer to Section 2 for the procedure and then proceed with servicing.

If the problem is noise or smell, select a mode (1 Sided/2Sided, Finisher etc.), find the cause of the problem and proceed with servicing.

The operator operated the machine correctly.

YN

Explain to the operator how to operate the machine correctly.

The UI display is normal.

YN

Go to Machine Not Ready RAP. Refer to BSDs (CH2.1-CH2.4).

The problem occurs only in Print mode.

YN

The problem occurs only in Copy mode. Y N

The problem occurs only in Fax mode. Y N

There is an error message displayed. Y N

Refer to Table 1 Other Faults and identify the problem and follow the corrective action.

Refer to Table 2 Error Messages and identify the message and follow the corrective action.

The problem occurs only in certain modes such as Broadcast transmission.

YN

Perform a transmission test with the call center or station. The problem reoccurs.

Y N

Ask the customer for permission to establish communications with the remote machine that is causing the problem. Perform a Send transmission test with the remote machine. Transmission was normal.

Y N

Print the protocol trace to identify whether it is the remote machine or the machine that is causing the problem.

If the problem lies in the machine:

Service Call Procedures

A

B C D E

07/2011

Initial Issue

Initial Actions, Call Flow

 

1-4

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

A B C D E

Analyze the protocol trace, refer to Section 2 and then proceed with servicing.

If the problem appears to lie in the remote machine:

Ask the customer to check the status of the remote machine.

There is a problem with Receive transmission test. Perform Receive transmission tests with other stations within the company. Check that there is no problem with the machine and then ask the customer to check the status of the remote machine.

Analyze the protocol trace, refer to Section 2 and then proceed with servicing.

Check the machine settings and if necessary, ask the customer for permission to test the machine in the mode in which the problem occurs.

Analyze the protocol trace when the problem reoccurs, for FAX problems go to GP 13 FAX Diagnostics, or go to Section 2 to proceed with servicing.

There is an image quality problem.

YN

If there is an alignment problem, obtain separate Platen/DADF output samples, refer to Section 4 Adjustments and then proceed with servicing.

Refer to Section 3 IQ1 IOT Image Quality Entry RAP and then proceed with servicing.

There is a problem with the network.

YN

There is a problem with the USB connection. Y N

There is an image quality problem. Y N

The problem lies in a certain Client PC. Y N

There is a problem with a certain application or programming language A. Obtain the latest information on restrictions and technical information. Proceed accordingly.

Check the settings of that particular Client PC and if necessary ask the user to reinstall the printer driver.

Refer to IQ1 IOT Image Quality Entry RAP and then proceed with servicing. If the problem persists, ask the user to reinstall the printer driver.

Check the machine settings and if necessary ask the user to reinstall the printer driver.

F

If the problem continues, replace the network cable. If the problem persists, replace the USB cable. Check the machine settings and discuss the problem with the customer's network administrator.

 

Table 1 Other Faults

Problem

 

Corrective Action

 

 

 

Copies jam in the Finisher when

 

Verify condition of paper.

the output tray is near maximum

 

 

capacity.

 

 

 

 

 

Can not make copies when

 

Enter Diagnostics (Accessing UI Diagnostics).. Select

Auditron is enabled.

 

Copy on screen. Machine will operate without auditron

 

 

restriction.

 

 

 

Loud snapping noise is heard.

 

Enter Component Control [042-003] and press the Start

 

 

button. If noise is present there is binding in toner drive

 

 

system. Repair as required

 

 

 

HCF (Tray 6) Paper Size Sensing

 

Go to BSD 7.11 - HCF (Tray 6) Paper Size Sensing and

Problems

 

check the Tray 6 Size Sensors for open or short circuits.

 

 

HCF (Tray 6) Paper Loading Prob-

Go to BSD 7.11 - HCF (Tray 6) Paper Size Sensing and

lems

 

check the Tray 6 In Sensor for open or short circuit.

 

 

 

 

Table 2 Error Messages

 

 

 

Message

 

Corrective Action

 

 

 

Tray 1 is out of Paper

 

Reload paper into Tray 1. I f problem still exists, go to

 

 

024-950 RAP

 

 

 

Tray 2 is out of Paper

 

Reload paper into Tray 2. I f problem still exists, go to

 

 

024-951 RAP

 

 

 

Tray 3 is out of paper

 

Reload paper into Tray 3. I f problem still exists, go to

 

 

024-952 RAP

 

 

 

Tray 4 is out of paper

 

Reload paper into Tray 4. I f problem still exists, go to

 

 

024-953 RAP

 

 

 

Tray 5 is out of paper

 

Reload paper into Tray 5. I f problem still exists, go to

 

 

024-954 RAP

 

 

 

F

 

 

Initial Issue

07/2011

Service Call Procedures

 

Call Flow

WorkCentre 5335 Family Service Documentation

1-5

BUS Updated 12/2011

Detailed Maintenance Activities (HFSI)

Procedure

1.Access Diagnostic Routines (Accessing UI Diagnostics).

2.Select NVM Read/Write.

3.Refer to Table 1 and enter a counter number for any High Frequency Service Item (HFSI) counters to be checked. Use the customer's output volume numbers to help determine which HFSI components should be serviced. Consider components near threshold as candidates for service.

4.Refer to Cleaning Procedures for detailed cleaning instructions.

Table 1 High Frequency Service Items

 

 

Thres-

 

Counter

Name

hold

Service Action to be performed

 

 

 

 

954-800

Tray 1 Feed counter

300K

Replace the Feed Roll, Retard Roll, Nudger

 

 

 

Roll (PL 9.7).

 

 

 

 

954-801

Tray 2 Feed counter

300K

Replace the Feed Roll, Retard Roll, Nudger

 

 

 

Roll (PL 9.7).

 

 

 

 

954-802

Tray 3 Feed counter

300K

Replace the Feed Roll, Retard Roll, Nudger

 

 

 

Roll (PL 11.10).

 

 

 

 

954-803

Tray 4 Feed counter

300K

Replace the Feed Roll, Retard Roll, Nudger

 

 

 

Roll (PL 11.10).

 

 

 

 

954-804

MSI Feed counter

50K

Replace the Feed Roll, Retard Pad (PL 13.2).

 

 

 

 

954-805

HCF Feed/Retard/

300K

Replace the Feed Roll, Retard Pad and

 

Nudger

 

Nudger Roll (PL 10.5, PL 10.6).

 

 

 

 

954-820

BTR

300K

Replace the BTR Housing Assembly (PL 6.1)

 

 

 

 

954-850

Fuser Counter

17.5M

Replace the Fuser (PL 7.1).

 

 

 

 

Cleaning Procedures

Purpose

To provide cleaning procedures to be performed at every service call.

Procedure

CAUTION

Do not use any solvents unless directed to do so by the Service Manual.

General Cleaning

Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed otherwise by the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used.

1.Feed Components (Rolls and Pads)

Follow the General Cleaning procedure above.

2.Toner Dispense Units

Vacuum the Toner Dispense units.

3.Jam Sensors

Clean the sensors with a dry cotton swab.

4.Scanner

a.Switch off the power and allow the Exposure Lamp to cool off.

b.Using the optical Cleaning Cloth, clean the front and rear of the Document Glass, Document Cover, White Reference Strip, Reflector, and Mirror.

c.Clean the Exposure Lamp with a clean cloth and Film Remover.

d.Clean the Lens with Lens and Mirror Cleaner and lint free cloth.

5.DADF

Check the paper path for debris or damage. Clean the rolls with a clean cloth and Film Remover as required.

6.Document Glass and Constant Velocity Transport Glass

Follow the General Cleaning procedure above.

7.Finisher

Check the paper path for debris or damage. Clean the Finisher with a dry lint free cloth.

Service Call Procedures

07/2011

Initial Issue

Detailed Maintenance Activities, Cleaning Proce-

 

1-6

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

Final Actions

Purpose

To provide a guide for procedures to be done at the end of every service call.

Procedure

1.Ensure that the exterior of the copier/printer and the adjacent area are clean. Use a dry cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents.

2.Check the supply of consumables. Ensure that an adequate supply of consumables is available according to local operating procedures.

3.Complete the Service Log.

4.Perform the following steps to make a copy of the Demonstration Original for the customer:

a.Load Tray 1 with 8.5 x 11 inch (A4) or 11 x 17 inch paper.

b.Place the Color Test Pattern on the glass with the short edge of the test pattern registered to the left edge of the glass. Select Tray 1 and make a single copy.

c.Print out the Machine Settings (Configuration Report). Store this report with the service log in the Inner Cover.

d.Ask the customer to verify the Print and Scan functions.

e.Present the copies to the customer.

5.Reconnect the machine to the customer network. Verify the function.

6.Issue copy credits as needed.

7.Discuss the service call with the customer to ensure that the customer understands what has been done and is satisfied with the results of the service call.

Initial Issue

07/2011

 

WorkCentre 5335 Family Service Documentation

1-7

Service Call Procedures

Final Actions

BUS Updated 12/2011

Service Call Procedures

07/2011

Initial Issue

Final Actions

 

1-8

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

Chain 002

002-500 UI error.............................................................................................................

2-21

Chain 003 - Controller

003-311 IIT CDI Interface Mismatch RAP.......................................................................

2-23

003-318 IIT Software RAP ..............................................................................................

2-23

003-319 IIT Video Driver Detection RAP ........................................................................

2-24

003-320 IISS-ESS Communication 1 RAP .....................................................................

2-24

003-321 IISS-ESS Communication 2 RAP .....................................................................

2-25

003-322 IISS-ESS Communication 3 RAP .....................................................................

2-25

003-323 IISS-ESS Communication 4 RAP .....................................................................

2-26

003-324 IISS-ESS Communication 5 RAP .....................................................................

2-26

003-325 IISS-ESS Communication 6 RAP .....................................................................

2-27

003-326 IISS-ESS Communication 7 RAP .....................................................................

2-27

003-327 IISS-ESS Communication 8 RAP .....................................................................

2-28

003-328 IISS-ESS Communication 9 RAP .....................................................................

2-28

003-329 IISS-ESS Communication 10 RAP ...................................................................

2-29

003-330 IISS-ESS Communication 11 RAP ...................................................................

2-29

003-331 IISS-ESS Communication 12 RAP ...................................................................

2-30

003-332 IISS-ESS Communication 13 RAP ...................................................................

2-30

003-333 IISS-ESS Communication 14 RAP ...................................................................

2-31

003-334 IISS-ESS Communication 15 RAP ...................................................................

2-31

003-335 IISS-ESS Communication 16 RAP ...................................................................

2-32

003-336 IISS-ESS Communication 17 RAP ...................................................................

2-32

003-337 IISS-ESS Communication 18 RAP ...................................................................

2-33

003-338 IISS-ESS Communication 19 RAP ...................................................................

2-33

003-339 IISS-ESS Communication 20 RAP ...................................................................

2-34

003-340 IISS-ESS Communication 21 RAP ...................................................................

2-34

003-341 IISS-ESS Communication 22 RAP ...................................................................

2-35

003-342 IISS-ESS Communication 23 RAP ...................................................................

2-35

003-343 IISS-ESS Communication 24 RAP ...................................................................

2-36

003-344 IISS_ESS X Hotline Power On RAP .................................................................

2-36

003-345 PIO Unlatched 1 RAP .......................................................................................

2-37

003-346 PIO Unlatched 2 RAP .......................................................................................

2-37

003-702 Different Magnification for Side 1 and Side 2 RAP ...........................................

2-38

003-750 Book Duplex Documents RAP ..........................................................................

2-38

003-751 Panther Capacity RAP ......................................................................................

2-39

003-752 600dpi Cannot be Scanned RAP ......................................................................

2-39

003-753 300dpi Cannot be Scanned RAP ......................................................................

2-40

003-754 Scan Recoverable Error RAP ...........................................................................

2-40

003-755 S2X Command Error RAP ................................................................................

2-41

003-756 All Original Sheets are Blank RAP....................................................................

2-41

003-757 400dpi Cannot be Scanned RAP ......................................................................

2-42

003-760 Scan Settings RAP ...........................................................................................

2-42

003-761 Incorrect Paper Tray Size RAP.........................................................................

2-43

003-763 Adjustment Chart RAP......................................................................................

2-43

003-764 Image Overlay RAP ..........................................................................................

2-44

2 Status Indicator RAPs

003-780 Fax Scan Compression Fail RAP......................................................................

2-44

003-795 AMS Limit RAP .................................................................................................

2-45

003-930 300 DPI Scan RAP............................................................................................

2-45

003-931 400 DPI Scan RAP............................................................................................

2-46

003-932 600 DPI Scan RAP............................................................................................

2-46

003-933 300 DPI Scan RAP............................................................................................

2-47

003-934 400 DPI Scan RAP............................................................................................

2-47

003-935 600 DPI Scan RAP............................................................................................

2-48

003-940 Memory RAP.....................................................................................................

2-48

003-941 Page Memory Insufficient RAP .........................................................................

2-49

003-942 Document Size Auto Detect RAP......................................................................

2-49

003-944 Image Repeat Count RAP.................................................................................

2-50

003-946 Image Rotation (Copy APS) RAP .....................................................................

2-51

003-947 Return Documents Count RAP .........................................................................

2-51

003-948 Return Documents Mismatch RAP ...................................................................

2-52

003-952 Document Color Mismatch RAP .......................................................................

2-52

003-955 Documents Size Exchange RAP.......................................................................

2-53

003-956 Document Size Unknown Error RAP ................................................................

2-53

003-963 APS Object Tray RAP .......................................................................................

2-54

003-965 ATS/APS Paper Detect RAP.............................................................................

2-54

003-966 ATS/APS Destination (IIT) RAP ........................................................................

2-55

003-967 DADF APS No Destination RAP .......................................................................

2-55

003-968 Punch Position Error RAP.................................................................................

2-56

003-969 Punch Size Error RAP.......................................................................................

2-56

003-971 Copy Prevention Code Detected RAP ..............................................................

2-57

003-972 Maximum Stored Page RAP .............................................................................

2-57

003-973 Image Rotation RAP .........................................................................................

2-58

003-974 Next Original Specification RAP........................................................................

2-58

003-976 FAX Line Memory Overflow RAP......................................................................

2-59

003-977 Document Mismatch (Multiple Scan) RAP ........................................................

2-59

003-978 Color Document Mismatch RAP .......................................................................

2-60

003-980 Staple Position RAP..........................................................................................

2-60

003-981 Staple Size RAP................................................................................................

2-61

003-982 IITsc HDD Access Error RAP............................................................................

2-61

Chain 005 - DADF

005-121 DADF Feed Out Sensor On Jam RAP ..............................................................

2-63

005-122 DADF Simplex/Side 1 Pre Registration Sensor On Jam RAP ..........................

2-64

005-123 DADF Simplex/Side 1 Registration Sensor On Jam RAP.................................

2-65

005-125 DADF Registration Sensor Off Jam RAP..........................................................

2-66

005-131 DADF Invert Sensor On Jam (During Invert) RAP ............................................

2-66

005-132 DADF Invert Sensor On Jam RAP ....................................................................

2-67

005-134 DADF Inverter Sensor Off Jam (During Invert) RAP.........................................

2-67

005-135 DADF Side 2 Pre Registration Sensor On Jam RAP ........................................

2-68

005-136

DADF Side 2 Registration Sensor On Jam RAP...............................................

2-68

005-139

DADF Invert Sensor Off Jam RAP ....................................................................

2-69

005-145

DADF Registration Sensor Off Jam (Invert) RAP .............................................

2-69

005-146

DADF Pre Registration Sensor Off Jam RAP ...................................................

2-70

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

2-1

 

BUS Updated 12/2011

005-147 DADF Pre Registration Sensor Off Jam (Invert) RAP.......................................

2-70

005-194 Size Mismatch Jam On SS Mix-Size RAP ........................................................

2-71

005-196 Size Mismatch Jam On No Mix-Size RAP ........................................................

2-71

005-197 Prohibit Combine Size Jam RAP ......................................................................

2-72

005-198 Too Short Size Jam RAP ..................................................................................

2-72

005-199 Too Long Size Jam RAP...................................................................................

2-73

005-210 DADF Download Fail RAP ................................................................................

2-73

005-275 DADF RAM Test Fail RAP ................................................................................

2-74

005-280 DADF EEPROM. Fail RAP ...............................................................................

2-74

005-305 DADF Feeder Cover Interlock Open (when running) RAP ...............................

2-75

005-500 DADF Write Error During Download RAP.........................................................

2-75

005-906 DADF Feed Out Sensor Static Jam RAP..........................................................

2-76

005-907 DADF Pre Registration Sensor Static Jam RAP...............................................

2-76

005-913 DADF Inverter Sensor Static Jam RAP ............................................................

2-77

005-915 DADF APS Sensor 1 Static Jam RAP ..............................................................

2-77

005-916 DADF APS Sensor 2 Static Jam RAP ..............................................................

2-78

005-917 DADF APS Sensor 3 Static Jam RAP ..............................................................

2-78

005-940 DADF No Original RAP.....................................................................................

2-79

005-941 Doc Number of Sheets is Insufficient RAP .......................................................

2-79

005-942 Doc Fault Loading on DADF RAP.....................................................................

2-80

005-945 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size (Cont) RAP...............

2-80

005-946 SS-Size Mismatch Jam On No Mix-Size (Cont) RAP .......................................

2-81

005-947 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size RAP..........................

2-81

005-948 SS-Size Mismatch Jam On No Mix-Size RAP ..................................................

2-82

010 Fuser

010-338 Fuser On Time Failure RAP..............................................................................

2-83

010-379

Fuser Hot Not Ready Return Time Failure RAP ...............................................

2-84

010-420

Fuser Near End Of Life .....................................................................................

2-84

010-421

Fuser End Of Life..............................................................................................

2-85

010-398

Fuser Fan Fault RAP ........................................................................................

2-85

Chain 012 (Integrated Finisher)

012-132 (Integrated Finisher) Entrance Sensor ON Jam RAP .......................................

2-87

012-151 (Integrated Finisher) Compiler Exit Sensor OFF Jam RAP ..............................

2-88

012-152 (Integrated Finisher) Compiler Exit Sensor ON Jam RAP ................................

2-89

012-161 (Integrated Finisher) Set Eject Jam RAP ..........................................................

2-90

012-211 (Integrated Finisher) Stacker Tray Fail RAP .....................................................

2-91

012-221 (Integrated Finisher) Front Tamper Home Sensor ON Fail RAP ......................

2-93

012-223 (Integrated Finisher) Front Tamper Home Sensor OFF Fail RAP ....................

2-94

012-224 (Integrated Finisher) Rear Tamper Home Sensor OFF Fail RAP .....................

2-95

012-259 (Integrated Finisher) Eject Home Sensor ON Fail RAP ....................................

2-96

012-263 (Integrated Finisher) Rear Tamper Home Sensor ON Fail RAP.......................

2-97

012-280 (Integrated Finisher) Eject Home Sensor OFF Fail RAP ..................................

2-98

012-283 (Integrated Finisher) Set Clamp Home Sensor ON Fail RAP ...........................

2-99

012-284 (Integrated Finisher) Set Clamp Home Sensor OFF Fail RAP .........................

2-100

012-291 (Integrated Finisher) Stapler Fail RAP ..............................................................

2-101

012-301

(Integrated Finisher) Top Cover Interlock OPEN RAP......................................

2-102

012-302

(Integrated Finisher) Front Cover Interlock OPEN RAP ...................................

2-103

012-903

(Integrated Finisher) Paper Remains at Compiler Exit Sensor RAP.................

2-104

012-935

(Integrated Finisher) Paper Remains at Entrance Sensor RAP........................

2-104

Chain 012 (Finisher LX)

012-111 H-Transport Entrance Sensor Off Jam A RAP (LX) ..........................................

2-105

012-112 H-Transport Entrance Sensor On Jam A RAP (LX) ..........................................

2-105

012-126 H-Transport Entrance Sensor Off Jam B RAP (LX) ..........................................

2-106

012-131 H-Transport Entrance Sensor On Jam B RAP (LX) ..........................................

2-106

012-132 Finisher Entrance Sensor On Jam RAP (LX)....................................................

2-107

012-151 Compiler Exit Sensor Off Jam RAP (LX)...........................................................

2-107

012-152 Compiler Exit Sensor On Jam RAP (LX)...........................................................

2-108

012-161 Finisher Set Eject Jam RAP (LX) ......................................................................

2-108

012-211 Stacker Tray Failure RAP (LX)..........................................................................

2-109

012-212 Stacker Tray Upper Limit Failure RAP (LX) ......................................................

2-110

012-213 Stacker Tray Lower Limit Failure RAP (LX) ......................................................

2-111

012-221 Front Tamper Home Sensor On Failure RAP (LX) ...........................................

2-112

012-223 Front Tamper Home Sensor Off Failure RAP (LX) ...........................................

2-113

012-224 Rear Tamper Home Sensor Off Failure RAP (LX) ............................................

2-114

012-231 Punch Home Sensor On Fail RAP (LX) ............................................................

2-115

012-243 Booklet Folder Home Sensor On Fail RAP (LX) ...............................................

2-116

012-249 Booklet Front Stapler Fail RAP (LX) .................................................................

2-116

012-260 Eject Clamp Home Sensor On Failure RAP (LX)..............................................

2-117

012-263 Rear Tamper Failure RAP (LX).........................................................................

2-118

012-265 Booklet Folder Home Sensor OFF Fail RAP (LX).............................................

2-119

012-268 Booklet Rear Stapler Fail RAP (LX) ..................................................................

2-119

012-269 Booklet Sub-CPU Communications Fail RAP (LX) ...........................................

2-120

012-282 Eject Clamp Home Sensor Off Failure RAP (LX)..............................................

2-120

012-283 Set Clamp Home Sensor On Failure RAP (LX) ................................................

2-121

012-284 Set Clamp Home Sensor Off Failure RAP (LX) ................................................

2-122

012-291 Stapler Failure RAP (LX)...................................................................................

2-123

012-295 Stapler Move Position Sensor On Failure RAP (LX).........................................

2-124

012-296 Staple Move Sensor Off Failure RAP (LX)........................................................

2-124

012-300 Eject Cover Open RAP (LX)..............................................................................

2-125

012-302 Finisher Front Cover Open RAP (LX) ...............................................................

2-126

012-303 Finisher H-Transport Cover Open RAP (LX).....................................................

2-126

012-334 Download Mode Failure RAP (LX) ....................................................................

2-127

012-500 Download Failure RAP (LX) ..............................................................................

2-127

012-700 Punch Box Nearly Full RAP (LX) ......................................................................

2-128

012-901 H-Transport Entrance Sensor Static Jam RAP (LX) .........................................

2-128

012-903 Paper Remains at Compiler Exit Sensor RAP (LX) ..........................................

2-129

012-905 Compiler Tray No Paper Sensor Static JAM RAP (LX).....................................

2-129

012-911 Stacker Lower Safety Warning RAP .................................................................

2-130

012-914 Stacker Tray Stapled Set Over Count RAP ......................................................

2-130

012-923 H-Transport Entrance Sensor Static Jam RAP (LX) .........................................

2-131

012-935 Paper at Finisher Entrance Sensor RAP (LX)...................................................

2-131

012-949 Punch Box Missing RAP (LX) ...........................................................................

2-132

012-965 Stapler Near Empty RAP ..................................................................................

2-132

012-966 Scratch Sheet Compile RAP .............................................................................

2-133

012-969 IOT Center Tray Full RAP .................................................................................

2-133

Chain 013 (Finisher LX)

013-210

Booklet Staple Move Home Sensor ON RAP (LX)............................................

2-135

013-211

Booklet Staple Move Home Sensor OFF RAP (LX)..........................................

2-136

013-212

Booklet Staple Move Position Sensor On Fail RAP (LX) ..................................

2-137

013-213

Booklet Staple Move Position Sensor Off Fail RAP (LX) ..................................

2-138

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-2

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

013-220

Folder Detect Fail RAP (LX) .............................................................................

2-139

013-306

Booklet Safety Switches Open RAP (LX) .........................................................

2-139

013-307

Booklet Cover Open RAP (LX) .........................................................................

2-140

Chain 016 - Controller

016-210 Software Option (HDD Not Exist) RAP .............................................................

2-141

016-211 Software Option (System Memory Low) RAP...................................................

2-141

016-212 Software Option (Page Memory Low) RAP ......................................................

2-142

016-213 Software Option (Printer PWB) RAP.................................................................

2-142

016-214 Software Option Fail (Fax CARD Not Exist) RAP .............................................

2-143

016-215 Software Option Fail (JPEG Board Not Exist) RAP ..........................................

2-143

016-216 Software Option Fail (ExtMemory Not Exist) RAP ............................................

2-144

016-217 Software Option Fail (Controller ROM does not Support Printer Kit) RAP .......

2-144

016-218 PostScript (PS) Kit not Installed RAP ...............................................................

2-145

016-219 Software Option RAP........................................................................................

2-145

016-229 SW Option Failure RAP ....................................................................................

2-146

016-230 SW Option Failed - PS Image Log Kit (License Required) RAP.......................

2-146

016-231 SW Option Failed - (Image Ext PWB Not Exist) RAP .......................................

2-147

016-232 MRC HW Initialize RAP ....................................................................................

2-147

016-233 SW Option Fail (USB Host Failed or Not Installed) RAP ..................................

2-148

016-234 XCP Out of Memory Error RAP ........................................................................

2-148

016-235 XCP Internal Error RAP ....................................................................................

2-149

016-310 SSMM Job Log Full RAP ..................................................................................

2-149

016-311 Scanner Install RAP..........................................................................................

2-150

016-312 SW Option Fail (Hybrid Water Mark Not Exist) RAP.........................................

2-150

016-313 Hybrid Water Mark Setting Mismatch RAP .......................................................

2-151

016-314 Hybrid Water Mark Not Exist RAP ....................................................................

2-151

016-315 IIT Interface RAP ..............................................................................................

2-152

016-316 Page Memory Not Detected RAP .....................................................................

2-152

016-317 Page Memory ErrorStandard RAP .................................................................

2-153

016-318 Page Memory ErrorOption RAP .....................................................................

2-153

016-320 Doc Conversion SW Error RAP ........................................................................

2-154

016-321 Fax Module RAP...............................................................................................

2-154

016-322 JBA Account Full RAP ......................................................................................

2-155

016-323 B Formatting RAP .............................................................................................

2-155

016-325 Using Personal Certificate RAP ........................................................................

2-156

016-326 Cont-UI Cable Connection Fail RAP.................................................................

2-156

016-328 Cont-MCU Cable Connection Fail RAP ...........................................................

2-157

016-330 Memory Diag Fail-1 RAP ..................................................................................

2-157

016-331 Memory Diag Fail-2 RAP ..................................................................................

2-158

016-332 Memory Diag Fail-3 RAP ..................................................................................

2-158

016-335 ROM Diag Fail-1 RAP.......................................................................................

2-159

016-336 ESS Program ROM Fail-2 RAP ........................................................................

2-159

016-337 ESS ProgramROM Fail-3 RAP .........................................................................

2-160

016-338 ESS FontROM Fail-1 RAP................................................................................

2-160

016-339 ESS FontROM Fail-2 RAP................................................................................

2-161

016-340 ESS FontROM Fail-3 RAP................................................................................

2-161

016-341 ESS FontROM Fail-4 RAP................................................................................

2-162

016-342 ESS RTC Failure RAP ......................................................................................

2-162

016-345 ESS NV-Memory Failure RAP ..........................................................................

2-163

016-347 ESS PageMemory Failure RAP ........................................................................

2-163

016-348 ESS PageMemory Failure-2 RAP.....................................................................

2-164

016-350 ESS EEPROM DIAG Failure 1 RAP .................................................................

2-164

016-351 ESS EEPROM DIAG Failure 2 RAP .................................................................

2-165

016-360 Cont UI Fail-1 RAP............................................................................................

2-165

016-362 Cont UI Fail-2 RAP............................................................................................

2-166

016-364 Cont USB2.0 Host Fail RAP..............................................................................

2-166

016-365 Cont USB2.0 Device Fail RAP..........................................................................

2-167

016-366 Cont HDD Fail-1 RAP .......................................................................................

2-167

016-367 Cont HDD Fail-2 RAP .......................................................................................

2-168

016-368 Cont Thumbnail Fail RAP..................................................................................

2-168

016-370 ESS Failure RAP...............................................................................................

2-169

016-371 ESS USB1.1 Host Failure RAP.........................................................................

2-169

016-372 Cont HDD FileSystem Fail-A RAP ....................................................................

2-170

016-373 Cont HDD FileSystem Fail-B RAP ....................................................................

2-170

016-374 Cont HDD FileSystem Fail-C RAP ...................................................................

2-171

016-375 Cont HDD FileSystem Fail-D RAP ...................................................................

2-171

016-376 Cont HDD FileSystem Fail-E RAP ...................................................................

2-172

016-377 Cont HDD FileSystem Fail-F RAP ...................................................................

2-172

016-378 Cont HDD FileSystem Fail-G RAP...................................................................

2-173

016-379 Cont HDD FileSystem Fail-H RAP ...................................................................

2-173

016-380 Cont HDD FileSystem Fail-I RAP.....................................................................

2-174

016-381 Cont HDD FileSystem Fail-J RAP....................................................................

2-174

016-382 Cont HDD FileSystem Fail-P RAP ...................................................................

2-175

016-400 802.1x Authentication Failure RAP ...................................................................

2-175

016-401 802.1x EAP Type Not Supported RAP..............................................................

2-176

016-402 802.1x Authentication Failure by Timing Out RAP............................................

2-176

016-403 802.1x Certificate Failure RAP..........................................................................

2-177

016-404 802.1x Inside Failure RAP ................................................................................

2-177

016-405 Certificate DB File Error RAP............................................................................

2-178

016-406 802.1x Client Certificate Failure RAP...............................................................

2-178

016-407 XCP Plug-in Security Exception RAP ...............................................................

2-179

016-408 XCP Invalid Plug-in RAP...................................................................................

2-179

016-409 XCP Plug-in Version Incompatible RAP............................................................

2-180

016-410 XCP Plug-in Property Invalid RAP ....................................................................

2-180

016-411 XCP Unsupported Class Version RAP..............................................................

2-181

016-412 XCP Plug-in Misc Error RAP.............................................................................

2-181

016-450 SMB Host Name Duplicated RAP .....................................................................

2-182

016-453 Dynamic DNS - IPv6 Address Dynamic Update Error RAP ..............................

2-182

016-454 DNS Dynamic Update RAP...............................................................................

2-183

016-455 SMTP Server Time-out RAP .............................................................................

2-183

016-456 SMTP Time Asynchronous RAP .......................................................................

2-184

016-461 Under Non-Transmitted Image Log Stagnation RAP........................................

2-184

016-500 Downloader Fail RAP........................................................................................

2-185

016-502 ROM Write RAP ................................................................................................

2-185

016-503 SMTP Redirector RAP ......................................................................................

2-186

016-504 Redirector POP Server RAP .............................................................................

2-186

016-505 Redirector POP Authentication RAP.................................................................

2-187

016-506 Image Log RAP.................................................................................................

2-187

016-507 Image Log Send RAP .......................................................................................

2-188

016-508 Image Log RAP.................................................................................................

2-188

016-509 Image Log RAP.................................................................................................

2-189

016-510 Image Log RAP.................................................................................................

2-189

016-511 Image Log RAP.................................................................................................

2-190

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

2-3

 

BUS Updated 12/2011

016-512 Image Log RAP.................................................................................................

2-190

016-580 File Name Acquisition Failure RAP ...................................................................

2-216

016-513 SMTP Server Reception Error RAP..................................................................

2-191

016-581 File Name Suffix Limit Error RAP......................................................................

2-217

016-514 XPS Error RAP .................................................................................................

2-191

016-582 File Creation Failure RAP .................................................................................

2-217

016-515 XPS Short of Memory RAP...............................................................................

2-192

016-583 Lock Folder Creation Failure RAP ....................................................................

2-218

016-516 XPS Print Ticket Description Error RAP ...........................................................

2-192

016-584 Folder Creation Failure RAP .............................................................................

2-218

016-517 PS Booklet Illegal Color Mode Change RAP ....................................................

2-193

016-585 File Delete Failure RAP.....................................................................................

2-219

016-518 PS Booklet Conflict WM RAP ...........................................................................

2-193

016-586 Lock Folder Delete Failure RAP........................................................................

2-219

016-519 Device DV - Reached Limit RAP ......................................................................

2-194

016-587 Folder Delete Failure RAP ................................................................................

2-220

016-522 LDAP RAP ........................................................................................................

2-194

016-588 Data Write-in Failure RAP.................................................................................

2-220

016-523 LDAP RAP ........................................................................................................

2-195

016-589 Data Read Failure RAP.....................................................................................

2-221

016-524 LDAP RAP ........................................................................................................

2-195

016-590 Data Reading Failure from FTP Server RAP ...................................................

2-221

016-525 LDAP RAP ........................................................................................................

2-196

016-591 FTP Scan Filing Policy Injustice RAP ..............................................................

2-222

016-526 LDAP RAP ........................................................................................................

2-196

016-592 NEXTNAME.DAT File Access Error in FTP RAP.............................................

2-222

016-527 LDAP RAP ........................................................................................................

2-197

016-593 Internal Scan Error RAP....................................................................................

2-223

016-529 Remote Download Server Time-out RAP .........................................................

2-197

016-594 TYPE Command Failure RAP...........................................................................

2-223

016-533 Kerberos Authentication Protocol Error 37 RAP ...............................................

2-198

016-595 Port Command Failure RAP..............................................................................

2-224

016-534 LDAP RAP ........................................................................................................

2-198

016-596 CDUP command failure in FTP RAP ...............................................................

2-224

016-535 Remote Download File Access Error RAP........................................................

2-199

016-597 Same Name File Exists in FTP Server RAP ....................................................

2-225

016-536 Host Name Resolution Error in Remote Download RAP ..................................

2-199

016-598 E-mail Message Oversize RAP.........................................................................

2-225

016-537 Remote Download Server Connection Error RAP ............................................

2-200

016-599 E-mail Message Oversize RAP.........................................................................

2-226

016-538 Remote Download File Write Error RAP...........................................................

2-200

016-600 Key Operator Authentication Locked RAP ........................................................

2-226

016-539 LDAP RAP ........................................................................................................

2-201

016-601 Illegal Access Detection RAP............................................................................

2-227

016-543 Attestation Agent Error 543 (REALM_UNKNOWN) RAP .................................

2-201

016-603 HDD not found Fail RAP ...................................................................................

2-227

016-545 Attestation Agent Error 545 (CLOCKSKEW_ERR) RAP ..................................

2-202

016-604 Debug Log by System RAP ..............................................................................

2-228

016-546 Attestation Agent Error 546 RAP ......................................................................

2-202

016-605 Debug Log by ExtCont RAP..............................................................................

2-228

016-548 Attestation Agent Error 548 (UNREGISTERED_DEVICE) RAP.......................

2-203

016-700 Password is Under Minimum RAP ....................................................................

2-229

016-553 Attestation Agent Error 553 (VERSION_MISMATCH) RAP .............................

2-203

016-701 ART EX Memory Expended RAP......................................................................

2-229

016-554 Attestation Agent Error 554 (CONFIGRATION_ERROR) RAP ........................

2-204

016-702 Out of Page Buffer RAP....................................................................................

2-230

016-555 Attestation Agent Error 555 (SERVICE_ISNOT_WORKING) RAP ..................

2-204

016-703 E-mail To Invalid Box RAP................................................................................

2-230

016-556 Attestation Agent Error 556 (SERVICE_IS_PROCESSING) RAP....................

2-205

016-704 Mailbox Full RAP...............................................................................................

2-231

016-557 Attestation Agent Error 557 (INTERNAL_ERROR) RAP ..................................

2-205

016-705 Secure Print RAP..............................................................................................

2-231

016-558 Attestation Agent Error 558 (MISC_ERR) RAP ................................................

2-206

016-706 Maximum Users Exceeded RAP.......................................................................

2-232

016-559 Remote Download Parameter Error RAP .........................................................

2-206

016-707 Sample Print RAP .............................................................................................

2-232

016-560 Attestation Agent Error 560 RAP ......................................................................

2-207

016-708 HDD Full Annotation/Watermark RAP ..............................................................

2-233

016-562 Attestation Agent Error 562 RAP ......................................................................

2-207

016-709 ART EX Command RAP ...................................................................................

2-233

016-563 ImageLog Memory Full (Exp. Kit) RAP .............................................................

2-208

016-710 Delayed Print RAP ............................................................................................

2-234

016-564 Remote Download Server Authentication Failed RAP......................................

2-208

016-711 E-mail Transmission Size Limit RAP.................................................................

2-234

016-565 Backup Restore Error RAP ...............................................................................

2-209

016-712 Panther Capacity (I-Formatted) RAP ................................................................

2-235

016-566 NVM Backup Restore Condition Error RAP......................................................

2-209

016-713 Security Box Password RAP.............................................................................

2-235

016-567 NVM Backup Capacity Full RAP.......................................................................

2-210

016-714 Security Box Enable RAP .................................................................................

2-236

016-568 NVM Backup Restore Failed RAP ....................................................................

2-210

016-715 ESCP Form Invalid Password RAP ..................................................................

2-236

016-569 Attestation Agent Error 569 RAP ......................................................................

2-211

016-716 TIFF Data Overflow RAP ..................................................................................

2-237

016-570 Job Ticket Out of Memory RAP ........................................................................

2-211

016-717 Fax/affix Send RAP...........................................................................................

2-237

016-571 Job Ticket Parameter Mismatch RAP ...............................................................

2-212

016-718 PCL6 Memory RAP...........................................................................................

2-238

016-572 Job Ticket Media Error RAP .............................................................................

2-212

016-719 Out of PCL Memory RAP..................................................................................

2-238

016-573 Job Ticket Parse Error RAP..............................................................................

2-213

016-720 PCL Command RAP .........................................................................................

2-239

016-574 Host Name Error RAP.......................................................................................

2-213

016-721 Other Errors RAP ..............................................................................................

2-239

016-575 DNS Server Error in FTP RAP..........................................................................

2-214

016-722 Staple Position RAP..........................................................................................

2-240

016-576 Server Connection Error in FTP RAP ...............................................................

2-214

016-723 Punch Position Error RAP.................................................................................

2-240

016-577 FTP Service RAP..............................................................................................

2-215

016-724 Staple Position RAP..........................................................................................

2-241

016-578 Login/Password Error RAP ...............................................................................

2-215

016-725 B-Formatter Image RAP....................................................................................

2-241

016-579 Scanning Picture Error RAP .............................................................................

2-216

016-726 PDL Auto Switch RAP.......................................................................................

2-242

 

 

 

 

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-4

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

016-727 Printer Request RAP.........................................................................................

2-242

016-779 Scan Image Conversion Error RAP ..................................................................

2-268

016-728 TIFF Data Unsupported RAP............................................................................

2-243

016-780 HD Access ERR-Image Convert RAP..............................................................

2-269

016-729 TIFF Data Size RAP .........................................................................................

2-243

016-781 Scan Server Connect Error RAP.......................................................................

2-269

016-730 ART Command Unsupported RAP ...................................................................

2-244

016-782 Scan Server Login Error RAP ..........................................................................

2-270

016-731 TIFF Data Invalid RAP ......................................................................................

2-244

016-783 Invalid Server Path RAP ..................................................................................

2-270

016-732 Form Not Registered RAP ................................................................................

2-245

016-784 Server Write Error RAP....................................................................................

2-271

016-733 Destination Address RAP .................................................................................

2-245

016-785 Server HD Full RAP .........................................................................................

2-271

016-734 Destination Report Output Error RAP ..............................................................

2-246

016-786 HD Full-Scan Write Error RAP ..........................................................................

2-272

016-735 Updating Job Template RAP ............................................................................

2-246

016-787 Invalid Server IP ADD RAP..............................................................................

2-272

016-736 Remote Directory Lock Error RAP ...................................................................

2-247

016-787 Invalid Server IP Address RAP ........................................................................

2-273

016-737 Remote Lock Directory Remove Error RAP.....................................................

2-247

016-788 Retrieve to Browser Failure RAP ......................................................................

2-273

016-738 PS Booklet Output Size Illegal RAP..................................................................

2-248

016-789 HD Full - Job Memory RAP..............................................................................

2-274

016-739 Mismatch Between PS Booklet and Output RAP..............................................

2-248

016-790 E-mail Fragment Over RAP ..............................................................................

2-274

016-740 PS Booklet Output Tray Incorrect RAP.............................................................

2-249

016-791

File Retrieve Fail RAP......................................................................................

2-275

016-741 Cannot Shift to Download Mode Failure RAP...................................................

2-249

016-792 Specified Job Not Found RAP ..........................................................................

2-275

016-742 Download Data Product ID Error RAP ..............................................................

2-250

016-793 MF I/O HD Full RAP..........................................................................................

2-276

016-743 Download Data Model Mismatch RAP..............................................................

2-250

016-794 Media Reader Not Installed RAP ......................................................................

2-276

016-744 Download Data CheckSum Error RAP .............................................................

2-251

016-795 Media Reader Format Error RAP......................................................................

2-277

016-745 XPJL Soft Failure RAP......................................................................................

2-251

016-796 Document Insert Operation Error RAP..............................................................

2-277

016-746 Unsupported PDF File RAP ..............................................................................

2-252

016-797 Media Reader Image File Read Error RAP.......................................................

2-278

016-747 Insufficient Memory RAP ..................................................................................

2-252

016-798 No Trust Marking Option RAP...........................................................................

2-278

016-748 HDD Full RAP ...................................................................................................

2-253

016-799 Print Instruction Failure RAP.............................................................................

2-279

016-749 JCL Syntax Error RAP ......................................................................................

2-253

016-910 Required Resource Not Ready (IOTsc detect) RAP .........................................

2-279

016-750 Print Job RAP ...................................................................................................

2-254

016-911 Multi-Paper Required On A Single Tray RAP ..................................................

2-280

016-751 PDF Error RAP .................................................................................................

2-254

016-940 Duplex Output Side 1 and 2 Size Difference RAP ............................................

2-280

016-752 PDF Memory Limit RAP....................................................................................

2-255

016-941 Booklet Mixed-in-Size Image Detected RAP.....................................................

2-281

016-753 PDF PassWord Mismatch RAP ........................................................................

2-255

016-942 Duplex Size Difference Between Side 1 and 2 RAP .........................................

2-281

016-754 PDF LZW Not Installed RAP.............................................................................

2-256

016-943 Insert doc Duplex Mix Size NG RAP.................................................................

2-282

016-755 PDF Print Prohibited RAP.................................................................................

2-256

016-944 Documents Merged NG RAP............................................................................

2-282

016-756 Deuteron-Prohibit Service RAP ........................................................................

2-257

016-945 Insert Doc Duplex Print NG RAP ......................................................................

2-283

016-757 Auditron-Invalid User RAP ................................................................................

2-257

016-946 Insert Doc NG RAP...........................................................................................

2-283

016-758 Auditron-Disabled Function RAP ......................................................................

2-258

016-947 APS No Destination Error RAP .........................................................................

2-284

016-759 Auditron-Reached Limit RAP ............................................................................

2-258

016-948 Small Book Action NG RAP ..............................................................................

2-284

016-760 PS Decompose Failure RAP.............................................................................

2-259

016-949 Insert Mix Doc NG RAP ....................................................................................

2-285

016-761 FIFO Empty RAP ..............................................................................................

2-259

016-981 HDD Access Failure RAP .................................................................................

2-285

016-762 Print LANG Not Installed RAP ..........................................................................

2-260

016-982 HDD Access Error 2 RAP .................................................................................

2-286

016-763 POP Server Not Found RAP.............................................................................

2-260

016-983 Image Log HDD Full RAP .................................................................................

2-286

016-764 SMTP Server Connect Error RAP.....................................................................

2-261

016-985 Data Size Over Flow (Scan to E-mail) RAP ......................................................

2-287

016-765 SMTP Server HD Full RAP ...............................................................................

2-261

Chain 017

 

016-766 SMTP Server File System Error RAP

2-262

 

017-713

Start TLS Unsupported Fault

2-289

016-767 Invalid E-mail Address RAP

2-262

017-714 SMTP Over SSL Fault

2-289

016-768 Invalid Sender Address RAP

2-263

017-715

SSL Cert Untrusted Fault

2-290

016-769 SMTP Server Unsupported DSN RAP

2-263

017-716

SSL Cert Date Invalid Fault

2-290

016-770 FAX Function Cancelled RAP

2-264

017-717

SSL Server Cert Expired Fault

2-291

016-771 Scan Data Repository Error (DNS Address) RAP

2-264

017-718

SSL Server Cert Invalid Fault

2-291

016-772 Scan Data Repository ERR (DNS Library) RAP

2-265

017-719 SMTP Over SSL Internal Fault

2-292

016-773 Invalid IP Address RAP

2-265

017-720

Contract Type Fault

2-292

016-774 HD Full - Compression Convert RAP

2-266

017-721

Geographic Region Fault

2-293

016-775 HD Full - Image Convert RAP

2-266

017-722

Total Impressions Over Fault

2-293

016-776 Image Convert Error RAP

2-267

 

 

 

016-777 HD Access ERR-Image Convert RAP ..............................................................

2-267

Chain 018 - Network

 

016-778 HD Full - Scan Image Convert RAP

2-268

 

 

 

 

 

 

 

 

 

Initial Issue

07/2011

 

Status Indicator RAPs

 

 

 

WorkCentre 5335 Family Service Documentation

 

2-5

 

 

BUS Updated 12/2011

018-400 IPSEC Error (Configuration Mismatch) RAP.....................................................

2-295

018-568 HTTP Server SSL Access Fail RAP..................................................................

2-321

018-401 Inconsistent SIP Configuration RAP .................................................................

2-295

018-569 HTTP Server Certificate Fail RAP.....................................................................

2-321

018-402 SIP Server Communication Fail RAP ...............................................................

2-296

018-570 HTTP Certificate Fail RAP ................................................................................

2-322

018-403 SIP Registration Fail (Authentication) RAP.......................................................

2-296

018-571 Internal Error in Scan RAP................................................................................

2-322

018-404 SIP Registration Fail (Other) RAP ....................................................................

2-297

018-572 Invalid Char in Context RAP .............................................................................

2-323

018-500 CA Message Receiver Boot Error (S_cert lost) RAP ........................................

2-297

018-573 Invalid Char in Server RAP ...............................................................................

2-323

018-501 CA Server Connection Error RAP.....................................................................

2-298

018-574 Invalid Char in Volume RAP..............................................................................

2-324

018-502 Login Failure in SMB RAP ................................................................................

2-298

018-575 Invalid Char in Login RAP .................................................................................

2-324

018-503 CA Message Receiver Timeout RAP................................................................

2-299

018-576 Invalid Char in Path RAP ..................................................................................

2-325

018-504 CA Session ID Mismatch RAP..........................................................................

2-299

018-577 Invalid Char in File RAP ....................................................................................

2-325

018-505 SMB-DOS Protocol Error RAP..........................................................................

2-300

018-578 NW Server Not Found RAP ..............................................................................

2-326

018-506 CA Field ID Mismatch RAP...............................................................................

2-300

018-579 NW Server Disk Full RAP .................................................................................

2-326

018-507 CA Credential Error RAP ..................................................................................

2-301

018-580 Netware Invalid Volume RAP............................................................................

2-327

018-508 CA Server Fatal Error RAP ...............................................................................

2-301

018-581 Netware Invalid Path RAP.................................................................................

2-327

018-509 Template Parameter Conflict RAP....................................................................

2-302

018-582 Access Right Fail RAP......................................................................................

2-328

018-510 Host Name Solution Error in BMLinkS RAP .....................................................

2-302

018-583 NW Server Disk Error RAP ...............................................................................

2-328

018-511 DNS Server Un-sets Up in BMLinkS RAP ........................................................

2-303

018-584 NW Server Access Fail RAP.............................................................................

2-329

018-512 Service Connect Error in BMLinkS RAP ...........................................................

2-303

018-585 Netware Error in Use RAP ................................................................................

2-329

018-513 BMLinkS Service Not Found RAP ....................................................................

2-304

018-586 Netware Login Fail RAP....................................................................................

2-330

018-514 BMLinkS Access-Right-Violation RAP ..............................................................

2-304

018-587 File Duplication Fail RAP ..................................................................................

2-330

018-515 BMLinkS Storage-Access-Error RAP................................................................

2-305

018-588 Scan Filing Policy Invalid RAP..........................................................................

2-331

018-516 BMLinkS Unsupported-attribute RAP ...............................................................

2-305

018-589 NEXTNAME.DAT Error RAP.............................................................................

2-331

018-517 BMLinkS Storage-Full RAP...............................................................................

2-306

018-590 Same Name Exists RAP ...................................................................................

2-332

018-518 BMLinkS Operation-Not-Available RAP............................................................

2-306

018-591 File Name Suffix Limit Over RAP ......................................................................

2-332

018-519 BMLinkS Unknown-error RAP ..........................................................................

2-307

018-592 Lock Folder Create Fail RAP ............................................................................

2-333

018-520 Internal Error in BMLinkS Scan RAP ................................................................

2-307

018-593 Lock Folder Delete Fail RAP.............................................................................

2-333

018-521 Request Send Failure in BMLinkS RAP............................................................

2-308

018-595 LDAP Protocol Error 595 RAP ..........................................................................

2-334

018-522 Response Receive Failure in BMLinkS RAP ....................................................

2-308

018-596 LDAP Protocol Error 596 RAP ..........................................................................

2-334

018-523 Image Send Failure in BMLinkS RAP ...............................................................

2-309

018-701 LDAP Protocol Error 01 RAP ............................................................................

2-335

018-524 Invalid Device Network Setting RAP.................................................................

2-309

018-702 LDAP Protocol Error 02 RAP ............................................................................

2-335

018-525 HDD Full or HDD Access Error RAP ................................................................

2-310

018-703 LDAP Protocol Error 03 RAP ............................................................................

2-336

018-526 Rejected to be Refresh RAP.............................................................................

2-310

018-704 LDAP Protocol Error 04 RAP ............................................................................

2-336

018-527 JT Monitor Internal Error RAP...........................................................................

2-311

018-705 LDAP Protocol Error 05 RAP ............................................................................

2-337

018-528 Soap Request Error RAP..................................................................................

2-311

018-706 LDAP Protocol Error 06 RAP ............................................................................

2-337

018-529 Duplicate Scan Request RAP ...........................................................................

2-312

018-707 LDAP Protocol Error 07 RAP ............................................................................

2-338

018-530 Authentication Error RAP..................................................................................

2-312

018-708 LDAP Protocol Error 08 RAP ............................................................................

2-338

018-531 Failed to Create a New Job RAP ......................................................................

2-313

018-710 LDAP Protocol Error 09 RAP ............................................................................

2-339

018-532 Too Many Jobs to Create a New Job RAP .......................................................

2-313

018-711 LDAP Protocol Error 11 RAP ............................................................................

2-339

018-543 Shared Name Error in SMB Server RAP ..........................................................

2-314

018-712 LDAP Protocol Error 12 RAP ............................................................................

2-340

018-547 Number Restriction Over of SMB Scan Users RAP..........................................

2-314

018-713 LDAP Protocol Error 13 RAP ............................................................................

2-340

018-556 HTTP Server Script Error RAP .........................................................................

2-315

018-714 LDAP Protocol Error 14 RAP ............................................................................

2-341

018-557 HTTP Invalid Char in Filename RAP ................................................................

2-315

018-716 LDAP Protocol Error 16 RAP ............................................................................

2-341

018-558 HTTP File Not Found RAP................................................................................

2-316

018-717 LDAP Protocol Error 17 RAP ............................................................................

2-342

018-559 HTTP File Duplication Fail RAP........................................................................

2-316

018-718 LDAP Protocol Error 18 RAP ............................................................................

2-342

018-560 HTTP Server Login Fail RAP ............................................................................

2-317

018-719 LDAP Protocol Error 19 RAP ............................................................................

2-343

018-561 HTTP Server Not Found RAP...........................................................................

2-317

018-720 LDAP Protocol Error 20 RAP ............................................................................

2-343

018-562 HTTP Client Error RAP .....................................................................................

2-318

018-721 LDAP Protocol Error 21 RAP ............................................................................

2-344

018-563 HTTP Server Error RAP....................................................................................

2-318

018-725 Kerberos Authentication Protocol Error (22) RAP.............................................

2-344

018-564 Host Name Solution Error in HTTP RAP ..........................................................

2-319

018-726 Kerberos Authentication Protocol Error (70) RAP.............................................

2-345

018-565 Proxy Name Solution Error in HTTP RAP.........................................................

2-319

018-727 Kerberos Authentication Protocol Error (71) RAP.............................................

2-345

018-566 Server Connect Error in HTTP RAP .................................................................

2-320

018-728 Kerberos Authentication Protocol Error (72) RAP.............................................

2-346

018-567 HTTP Server Access Fail RAP .........................................................................

2-320

018-732 LDAP Protocol Error 32 RAP ............................................................................

2-346

 

 

 

 

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-6

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

018-733 LDAP Protocol Error 33 RAP ............................................................................

2-347

018-734 LDAP Protocol Error 34 RAP ............................................................................

2-347

018-735 LDAP Protocol Error 35 RAP ............................................................................

2-348

018-736 LDAP Protocol Error 36 RAP ............................................................................

2-348

018-748 LDAP Protocol Error 48 RAP ............................................................................

2-349

018-749 LDAP Protocol Error 49 RAP ............................................................................

2-349

018-750 LDAP Protocol Error 50 RAP ............................................................................

2-350

018-751 LDAP Protocol Error 51 RAP ............................................................................

2-350

018-752 LDAP Protocol Error 52 RAP ............................................................................

2-351

018-753 LDAP Protocol Error 53 RAP ............................................................................

2-351

018-754 LDAP Protocol Error 54 RAP ............................................................................

2-352

018-764 LDAP Protocol Error 64 RAP ............................................................................

2-352

018-765 LDAP Protocol Error RAP .................................................................................

2-353

018-766 LDAP Protocol Error 66 RAP ............................................................................

2-353

018-767 LDAP Protocol Error 67 RAP ............................................................................

2-354

018-768 LDAP Protocol Error 68 RAP ............................................................................

2-354

018-769 LDAP Protocol Error 69 RAP ............................................................................

2-355

018-770 LDAP Protocol Error 70 RAP ............................................................................

2-355

018-771 LDAP Protocol Error 71 RAP ............................................................................

2-356

018-780 LDAP Protocol Error 80 RAP ............................................................................

2-356

018-781 LDAP Protocol Error 81 RAP ............................................................................

2-357

018-782 LDAP Protocol Error 82 RAP ............................................................................

2-357

018-783 LDAP Protocol Error 83 RAP ............................................................................

2-358

018-784 LDAP Protocol Error 84 RAP ............................................................................

2-358

018-785 LDAP Protocol Error 85 RAP ............................................................................

2-359

018-786 LDAP Protocol Error 86 RAP ............................................................................

2-359

018-787 LDAP Protocol Error 87 RAP ............................................................................

2-360

018-788 LDAP Protocol Error 88 RAP ............................................................................

2-360

018-789 LDAP Protocol Error 89 RAP ............................................................................

2-361

018-790 LDAP Protocol Error 90 RAP ............................................................................

2-361

018-791 LDAP Protocol Error 91 RAP ............................................................................

2-362

018-792 LDAP Protocol Error 92 RAP ............................................................................

2-362

018-793 LDAP Protocol Error 93 RAP ............................................................................

2-363

018-794 LDAP Protocol Error 94 RAP ............................................................................

2-363

018-795 LDAP Protocol Error 95 RAP ............................................................................

2-364

018-796 LDAP Protocol Error 96 RAP ............................................................................

2-364

018-797 LDAP Protocol Error 97 RAP ............................................................................

2-365

Chain 021 - FDI

021-215 Invalid Accessory Type RAP............................................................................

2-367

021-360 Accessory Fail RAP ..........................................................................................

2-367

021-515 Wrong M/C Type Code RAP.............................................................................

2-368

021-516 Wrong Serial Number RAP ...............................................................................

2-368

021-523 Internal Error RAP.............................................................................................

2-369

021-524 Inconsistency of Installation Status RAP ..........................................................

2-369

021-525 Inconsistency of Withdrawal Status RAP..........................................................

2-370

021-528 Communication Setting Error RAP ...................................................................

2-370

021-733 Accessory Error RAP .......................................................................................

2-371

021-941

Scan Service Paused By Disable RAP .............................................................

2-371

021-942

Scan Service Paused By Color Mode RAP ......................................................

2-372

021-943

Print Service Paused By Disable RAP..............................................................

2-372

021-944

Print Service Paused By Color Mode RAP .......................................................

2-373

021-945

Service Paused By Disable RAP ......................................................................

2-373

021-946

Service Paused By Color Mode RAP................................................................

2-374

Chain 023

023-600

Held Down Key Error (UI-Panel) ......................................................................

2-375

023-601

Held Down Softkey Error (UI-Panel) ................................................................

2-375

Chain 024 - Controller Communications

024-340 IOT-ESS Communication 1 RAP ......................................................................

2-377

024-341 IOT-ESS Communication 2 RAP ......................................................................

2-377

024-342 IOT-ESS Communication 3 RAP ......................................................................

2-378

024-343 IOT-ESS Communication 4 RAP ......................................................................

2-378

024-345 IOT-ESS Communication 5 RAP ......................................................................

2-379

024-346 IOT-ESS Communication 6 RAP ......................................................................

2-379

024-347 IOT-ESS Communication 7 RAP ......................................................................

2-380

024-348 IOT-ESS Communication 8 RAP ......................................................................

2-380

024-349 IOT-ESS Communication 9 RAP ......................................................................

2-381

024-350 IOT-ESS Communication 10 RAP ....................................................................

2-381

024-351 IOT-ESS Communication 11 RAP ....................................................................

2-382

024-352 IOT-ESS Communication 12 RAP ....................................................................

2-382

024-353 IOT-ESS Communication 13 RAP ....................................................................

2-383

024-354 IOT-ESS Communication 14 RAP ....................................................................

2-383

024-355 IOT-ESS Communication 15 RAP ....................................................................

2-384

024-356 IOT-ESS Communication 16 RAP ....................................................................

2-384

024-357 IOT-ESS Communication 17 RAP ....................................................................

2-385

024-358 IOT-ESS Communication 18 RAP ....................................................................

2-385

024-359 IOT-ESS Communication 19 RAP ....................................................................

2-386

024-360 IOT-ESS Initialization RAP................................................................................

2-386

024-361 Invalid IOT Paper Size RAP..............................................................................

2-387

024-362 Page Sync Start RAP........................................................................................

2-387

024-363 Page Sync Stop RAP........................................................................................

2-388

024-364 DMA Transfer RAP ...........................................................................................

2-388

024-365 Overflow Loop Back Write RAP ........................................................................

2-389

024-366 JBIG Library Other Failure RAP........................................................................

2-389

024-367 Decompression Synchronization RAP ..............................................................

2-390

024-368 PCI RAP............................................................................................................

2-390

024-370 Marker Code Detection RAP.............................................................................

2-391

024-371 IOT-ESS Communication Fail 21 RAP.............................................................

2-391

024-372 IOT-ESS Communication Fail 22 RAP.............................................................

2-392

024-373 IOT-ESS Communication Fail 23 RAP.............................................................

2-392

024-374 Registration Con PLL Parameter Fail RAP ......................................................

2-393

024-375 IOT-ESS Communication Fail 24 RAP.............................................................

2-393

024-376 IOT-ESS Communication Fail 25 RAP.............................................................

2-394

024-600 Billing Master Counter RAP ..............................................................................

2-394

024-601 Billing Backup Counter 1 RAP ..........................................................................

2-395

024-602 Billing Backup Counter 2 RAP ..........................................................................

2-395

024-603 Software Key Master Counter RAP...................................................................

2-396

024-604 Software Key Backup Counter 1 RAP...............................................................

2-396

024-605 Software Key Backup Counter 2 RAP...............................................................

2-397

024-606 Billing Meter Type Master Counter RAP ..........................................................

2-397

024-607 Billing Meter Type Backup Counter 1 RAP .....................................................

2-398

024-608 Billing Meter Type Backup Counter 2 RAP .....................................................

2-398

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

2-7

 

BUS Updated 12/2011

024-609 Billing Count Type Master Counter RAP..........................................................

2-399

024-610 Billing Count Type Backup Counter 1 RAP.....................................................

2-399

024-611 Billing Count Type Backup Counter 2 RAP.....................................................

2-400

024-612 Modal Break Point Master Counter RAP .........................................................

2-400

024-613 Modal Break Point Backup Counter 1 RAP .....................................................

2-401

024-614 Modal Break Point Backup Counter 2 RAP .....................................................

2-401

024-700 Memory Shortage or HDD Not Mounted RAP ..................................................

2-402

024-701

Invalid Instruction of Face Inversion RAP ........................................................

2-402

024-702 Paper Jam RAP ...............................................................................................

2-403

024-742 Print Booklet Sheets Counts Over RAP...........................................................

2-403

024-746

Print Request Failure-Paper RAP ....................................................................

2-404

024-747

Print Instruction Fail RAP.................................................................................

2-404

024-748 Bates Numbering Digit Over RAP....................................................................

2-405

024-775

Print Booklet Sheets Counts Over (Not Field Attachment) RAP......................

2-405

024-900 Upper Tray Out Of Place .................................................................................

2-406

024-910 Tray 1 Size Mismatch RAP ..............................................................................

2-406

024-911 Tray 2 Size Mismatch RAP ..............................................................................

2-407

024-912 Tray 3 Size Mismatch RAP ..............................................................................

2-407

024-913 Tray 4 Size Mismatch RAP ..............................................................................

2-408

024-916 Mix Full Stack RAP ...........................................................................................

2-408

024-917 Stacker Tray Staple Set Over Count RAP ........................................................

2-409

024-926 Puncher Waste Bin Not Set RAP......................................................................

2-409

024-928 (Integrated Office Finisher) Scratch Sheet Compile RAP .................................

2-410

024-928 (Finisher LX) Scratch Sheet Compile RAP .......................................................

2-410

024-934 Paper Type Mismatch RAP..............................................................................

2-411

024-936 Tray 2 Paper Mismatch RAP ...........................................................................

2-411

024-937 Tray 3 Paper Mismatch RAP ...........................................................................

2-412

024-938 OHP Kind Mismatch at Tray 4 (Not white frame OHP) RAP............................

2-412

024-939 OHP Kind Mismatch (Not white frame OHP) RAP...........................................

2-413

024-942 Booklet Sheet Over Count RAP........................................................................

2-413

024-943 Booklet Low Staple RAP...................................................................................

2-414

024-946 Tray 1 Position RAP..........................................................................................

2-414

024-947 Tray 2 Position RAP..........................................................................................

2-415

024-948 Tray 3 Position RAP..........................................................................................

2-415

024-949 Tray 4 Position RAP..........................................................................................

2-416

024-950 Tray 1 No Paper RAP .......................................................................................

2-416

024-951 Tray 2 No Paper RAP .......................................................................................

2-417

024-952 Tray 3 No Paper RAP .......................................................................................

2-417

024-953 Tray 4 No Paper RAP .......................................................................................

2-418

024-954 Tray 5 No Paper RAP .......................................................................................

2-418

024-959 Tray 1 Size Mismatch RAP ...............................................................................

2-419

024-960 Tray 2 Size Mismatch RAP ...............................................................................

2-419

024-961 Tray 3 Size Mismatch RAP ...............................................................................

2-420

024-962 Tray 4 Paper Size Mismatch RAP ....................................................................

2-420

024-963 Finisher Punch DustBox Full RAP ...................................................................

2-421

024-965 ATS/APS Paper (IOT Detect) RAP ...................................................................

2-421

024-966 ATS/APS Destination RAP ...............................................................................

2-422

024-967 Mixed Width Paper (Stapler Job) RAP..............................................................

2-422

024-968 Stapler/Punch Concurrence RAP .....................................................................

2-423

024-969 Different Width Mix Punch RAP ........................................................................

2-423

024-976 Staple Status Failed RAP .................................................................................

2-424

024-977 Stapler Feed Ready RAP..................................................................................

2-424

024-979 Low Staples RAP (Integrated Finisher).............................................................

2-425

024-979 Low Staples RAP (Finisher LX).........................................................................

2-425

024-980 Stacker Tray Full RAP.......................................................................................

2-426

024-982

Finisher Stacker Tray Lower Safety RAP..........................................................

2-426

024-984

Booklet Low Staple Front RAP..........................................................................

2-427

024-989

Booklet Low Staple R RAP ..............................................................................

2-427

024-990

Punch Dust Full RAP .......................................................................................

2-428

Chain 025 - HDD

025-596

Diagnostic HDD Maintenance RAP...................................................................

2-429

025-597

Diagnostic HDD Initialize RAP ..........................................................................

2-429

Chain 026 - Scan; Controller

026-400 Exceed the Number of Connection of USB Host Fail RAP ..............................

2-431

026-700 LDAP Protocol MAX Error RAP ........................................................................

2-431

026-701 Address Book Request Overflow RAP..............................................................

2-432

026-702 Address Book Directory Service Overflow RAP................................................

2-432

026-703 Abort with Logout RAP.....................................................................................

2-433

026-704 DocuWorks Error RAP ......................................................................................

2-433

026-705 DocuWorks Short of Memory RAP....................................................................

2-434

026-706 DocuWorks Print Prohibited RAP......................................................................

2-434

026-707 DocuWorks Unlock Failed RAP ........................................................................

2-435

026-708 URL Data Size Over RAP .................................................................................

2-435

026-709 URL HDD Full RAP ...........................................................................................

2-436

026-710 S/MIME Unsupported Cipher Fail RAP .............................................................

2-436

026-711 Multi-Page File Size Over Limit RAP ................................................................

2-437

026-712 HTTP Out Job Overlap Error RAP ....................................................................

2-437

026-713

Could Not Detect Proxy Server Automatically RAP .........................................

2-438

026-714 Could Not Connect to Xerox Server or Proxy RAP ..........................................

2-438

026-715 Connection to Xerox Server has Timed Out RAP ............................................

2-439

026-716 An Invalid State Message Received from Server RAP ....................................

2-439

026-717 Invalid Network Settings Were Found RAP .....................................................

2-440

026-718 PS Print Instruction Fail RAP ............................................................................

2-440

026-719

Internal Error in Scan RAP...............................................................................

2-441

026-720 Media Full RAP ................................................................................................

2-441

026-721 Media Access Fail RAP....................................................................................

2-442

026-722 Media Format Fail RAP....................................................................................

2-442

026-723 Media Access Fail RAP....................................................................................

2-443

026-726

Options Inconsistent RAP ................................................................................

2-443

026-727

Media Filepath Fail RAP ..................................................................................

2-444

026-728 WSD Scan Network Access Fail RAP..............................................................

2-444

026-729 WSD Scan Data Transfer Fail RAP .................................................................

2-445

026-730

Can't Detect Paper Size Of Specified Tray RAP..............................................

2-445

Chain 027 - Network

027-400 Net Off Line RAP...............................................................................................

2-447

027-442 Duplicate IP Address RAP ................................................................................

2-447

027-443 DNS Renewal Failure of Dynamic RAP ............................................................

2-448

027-444

Duplicate IP Address RAP ................................................................................

2-448

027-445

Illegal IP Address RAP......................................................................................

2-449

027-446

Duplicate IP Address RAP ................................................................................

2-449

027-447

Duplicate IP Address RAP ................................................................................

2-450

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-8

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

027-452 Duplicate IP Address RAP ................................................................................

2-450

027-703 Certificate for Addresses was Expired RAP.....................................................

2-476

027-500 SMTP Server Mail I/O RAP...............................................................................

2-451

027-704 Certificate for Recipients Untrusted RAP.........................................................

2-477

027-501 POP Server RAP ..............................................................................................

2-451

027-705 Certificate for Recipients was Revoked RAP ....................................................

2-477

027-502 POP Authentication RAP ..................................................................................

2-452

027-706 Device Certificate not Found RAP ...................................................................

2-478

027-503 POP Server Communication Timeout RAP ......................................................

2-452

027-707 Device Certificate Expired RAP .......................................................................

2-478

027-504 Invalid Response Reception from SMTP Server RAP ......................................

2-453

027-708 Certificate Valid RAP.........................................................................................

2-479

027-513 SMB Scan Client RAP ......................................................................................

2-453

027-709 Certificate Revoked RAP ..................................................................................

2-479

027-514 Host Name Resolution with SMB Scan Fails RAP............................................

2-454

027-710 Invalid S/MIME Mail RAP..................................................................................

2-480

027-515 DNS Server is Not Set with SMB Scan RAP ....................................................

2-454

027-711 S/MIME Mail Certificate RAP ............................................................................

2-480

027-516 Server Connection Error in SMB RAP ..............................................................

2-455

027-712 S/MIME Mail Certificate RAP ............................................................................

2-481

027-518 Login/Password Error RAP ...............................................................................

2-455

027-713 S/MIME Mail Altered RAP .................................................................................

2-481

027-519 Scanning Picture Preservation Place Error in SMB RAP.................................

2-456

027-714 S/MIME Mail Invalid RAP ..................................................................................

2-482

027-520 File Name Acquisition Failure RAP...................................................................

2-456

027-715 S/MIME Mail Certificate Registration RAP ........................................................

2-482

027-521 File Name Suffix Limit Over in SMB RAP ........................................................

2-457

027-716 E-mail Signature RAP .......................................................................................

2-483

027-522 File Creation Failure RAP .................................................................................

2-457

027-720 Extension Server Host RAP..............................................................................

2-483

027-523 SMB Scan Lock Folder Creation Failure RAP ..................................................

2-458

027-721 Extension Server RAP ......................................................................................

2-484

027-524 Folder Creation Failure RAP.............................................................................

2-458

027-722 Extension Server Time-out RAP .......................................................................

2-484

027-525 File Delete Failure RAP ....................................................................................

2-459

027-723 Extension Server Authentication RAP...............................................................

2-485

027-526 Lock Folder Delete Failure in SMB RAP..........................................................

2-459

027-724 Extension Server Access RAP..........................................................................

2-485

027-527 Folder Delete Failure RAP ................................................................................

2-460

027-725 Extension Server Operation RAP......................................................................

2-486

027-528 Data Write-in Failure RAP.................................................................................

2-460

027-726 Extension Server State RAP .............................................................................

2-486

027-529 Data Read Failure RAP ....................................................................................

2-461

027-727 Extension Server Parameters RAP...................................................................

2-487

027-530 File Name Conflict RAP ....................................................................................

2-461

027-728 Extension Server File RAP................................................................................

2-487

027-531 Incorrect SMB Scan Filing RAP ........................................................................

2-462

027-730 SMTP Mail Division Error RAP..........................................................................

2-488

027-532 NEXTNAME.DAT File Access Error in SMB RAP ............................................

2-462

027-731 Server Limit Error RAP......................................................................................

2-488

027-533 Internal Error in SMB Scan RAP.......................................................................

2-463

027-732 Server Access Error RAP..................................................................................

2-489

027-543 Server Name Specification Error RAP ..............................................................

2-463

027-733 Server SSL Error RAP ......................................................................................

2-489

027-547 SMB Protocol Error 4-007 RAP ........................................................................

2-464

027-734 Server Certificate Error RAP .............................................................................

2-490

027-548 SMB Protocol Error 4-008 RAP ........................................................................

2-464

027-735 Device SSL Config Error RAP...........................................................................

2-490

027-549 SMB Protocol Error 4-009 RAP ........................................................................

2-465

027-736 Device Certificate Error RAP.............................................................................

2-491

027-564 SMB Protocol Error 4-024 RAP .......................................................................

2-465

027-737 Template Server Read RAP..............................................................................

2-491

027-565 SMB Protocol Error 4-025 RAP ........................................................................

2-466

027-739 Invalid Template Server Path RAP ...................................................................

2-492

027-566 SMB Protocol Error 4-026 RAP ........................................................................

2-466

027-740 Template Server Login RAP .............................................................................

2-492

027-569 SMB (TCP/IP) is not Started RAP.....................................................................

2-467

027-741 Template Server Connect RAP.........................................................................

2-493

027-572 SMB Protocol Error 4-032 RAP ........................................................................

2-467

027-742 HDD File System RAP ......................................................................................

2-493

027-573 SMB Protocol Error 4-033 RAP ........................................................................

2-468

027-743 Template Server Install RAP.............................................................................

2-494

027-574 SMB Protocol Error 4-034 RAP ........................................................................

2-468

027-744 Template Address RAP.....................................................................................

2-494

027-576 SMB Protocol Error 4-036 RAP ........................................................................

2-469

027-745 Template Address Server RAP .........................................................................

2-495

027-578 SMB Protocol Error 4-038 RAP ........................................................................

2-469

027-746 Job Template Pool Server RAP ........................................................................

2-495

027-584 SMB Protocol Error 4-044 RAP ........................................................................

2-470

027-750 Fax Document Inhibited RAP............................................................................

2-496

027-585 SMB Protocol Error 4-045 RAP ........................................................................

2-470

027-751 Job Template Analysis RAP..............................................................................

2-496

027-586 SMB Protocol Error 4-046 RAP ........................................................................

2-471

027-752 Required User Entry Not Entered RAP .............................................................

2-497

027-587 SMB Protocol Error 4-047 RAP ........................................................................

2-471

027-753 Job Flow Service Disabled RAP .......................................................................

2-497

027-588 SMB Protocol Error 4-048 RAP ........................................................................

2-472

027-754 Job Flow Service File Signature Mismatch RAP...............................................

2-498

027-589 SMB Protocol Error 4-049 RAP ........................................................................

2-472

027-760 XJT Command Fail RAP..................................................................................

2-498

027-590 SMB Protocol Error 4-050 RAP ........................................................................

2-473

027-761 Web Print Time Out RAP .................................................................................

2-499

027-591 SMB Protocol Error 4-051 RAP ........................................................................

2-473

027-762 Illegal Web Print Job Ticket RAP .....................................................................

2-499

027-599 SMB Protocol Error 4-Other RAP ....................................................................

2-474

027-763 Auditron - Unable to Verify User RAP ...............................................................

2-500

027-600 ExtPrint Check Mode Error RAP.......................................................................

2-474

027-770 PDL Error RAP.................................................................................................

2-500

027-700 Mail Address Domain Error RAP .....................................................................

2-475

027-772 SMTP Server Error (HELO) RAP ......................................................................

2-501

027-701 Network Cable Disconnected RAP ...................................................................

2-475

027-773 SMTP Server Communication Timeout RAP ....................................................

2-501

027-702 Certificate for Addresses was not Found RAP................................................

2-476

027-774 Address Inaccurate Character RAP..................................................................

2-502

 

 

 

 

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

 

2-9

 

BUS Updated 12/2011

027-775 Too Many SMTP Address RAP ........................................................................

2-502

027-776 SMTP Server Error (EHLO) RAP......................................................................

2-503

027-777 SMTP Server Un-Supports SMTP-AUTH RAP .................................................

2-503

027-778

No Mode Specified by SMTP-AUTH RAP ........................................................

2-504

027-779

Authentication Failure by SMTP-AUTH RAP ....................................................

2-504

027-796

E-mail Not Printed RAP ....................................................................................

2-505

027-797

Invalid Output Destination RAP ........................................................................

2-505

Chain 033 - FAX

033-310 Fax Charge Function Fail RAP .........................................................................

2-507

033-311 Invalid Address Book Data RAP .......................................................................

2-507

033-312 Fax PWB Time Out RAP...................................................................................

2-508

033-313 Fax USB Fault RAP ..........................................................................................

2-508

033-314 Fax/ESS Software Mismatch RAP....................................................................

2-509

033-315 USB Fatal Error RAP ........................................................................................

2-509

033-316 FAX Device Cont Error RAP .............................................................................

2-510

033-317 FAX Device Cont Error RAP .............................................................................

2-510

033-318 Image Processing Error RAP............................................................................

2-511

033-319 Fax Cont2 SW Fail RAP ...................................................................................

2-511

033-320 Controller No Response on Booting RAP .........................................................

2-512

033-321 Fax PWB No Response on Booting RAP .........................................................

2-512

033-322 FAX I/F Timeout RAP .......................................................................................

2-513

033-323 Fax PWB I/F Timeout RAP ...............................................................................

2-513

033-324 USB State Change Error RAP ..........................................................................

2-514

033-325 Fax PWB Fatal Error RAP ................................................................................

2-514

033-326 Fax Manager Fatal Error RAP ..........................................................................

2-515

033-327 FCM No Response to Stop Request RAP ........................................................

2-515

033-328 Failed to Initialize Fax Log RAP........................................................................

2-516

033-329 Fax Process Error RAP.....................................................................................

2-516

033-330 FoIP Unrecoverable Error RAP.........................................................................

2-517

033-331 FoIP Controller Init Fail RAP.............................................................................

2-517

033-332 FoIP Controller Boot Fail RAP ..........................................................................

2-518

033-333 FoIP Controller Wake-up Fail RAP ...................................................................

2-518

033-334 FoIP Controller Message Fail RAP ...................................................................

2-519

033-335 Illegal Fault Code Notice RAP ..........................................................................

2-519

033-336 Access to a Non-Mounted Channel RAP..........................................................

2-520

033-337 FaxCard Mismatch RAP ...................................................................................

2-520

033-338 Illegal Type of FaxBox RAP ..............................................................................

2-521

033-363 Fax Control RAP ...............................................................................................

2-521

033-500 No CS after RS Req RAP .................................................................................

2-522

033-501 No PIX Data RAP..............................................................................................

2-522

033-502 Post Message Resend Exceeded RAP ............................................................

2-523

033-503 T1 Timeout RAP ...............................................................................................

2-523

033-504 T2 Timeout RAP ...............................................................................................

2-524

033-505 T5 Timeout RAP ...............................................................................................

2-524

033-506 DCN Receive RAP............................................................................................

2-525

033-507 Destination Has No Receiving Ability RAP .......................................................

2-525

033-508 Destination Polling Error RAP...........................................................................

2-526

033-509 DCS/NSS Re-transmission Error RAP..............................................................

2-526

033-510 Fallback Error RAP ...........................................................................................

2-527

033-511 DTC/NSC Resend Error RAP ...........................................................................

2-527

033-512 Remote Has No Relay RAP..............................................................................

2-528

033-513 Remote Has No Mailbox RAP...........................................................................

2-528

033-514 Carrier Down Detected RAP .............................................................................

2-529

033-516 EOR Receive RAP ............................................................................................

2-529

033-517 ECM Phase C Flag Timeout RAP .....................................................................

2-530

033-518 Remote Cannot Receive SUB RAP ..................................................................

2-530

033-519 PTS Has No SEP Capability RAP.....................................................................

2-531

033-520 Remote Cannot Receive Password RAP..........................................................

2-531

033-521 Transmission Canceled via DTMF RAP............................................................

2-532

033-522 DTMF I/F Timeout RAP.....................................................................................

2-532

033-523 Line 1 Not Connected RAP ...............................................................................

2-533

033-524 Line 2 Not Connected RAP ...............................................................................

2-533

033-525 Line 3 Not Connected RAP ...............................................................................

2-534

033-526 ECM Error RAP.................................................................................................

2-534

033-527 EOR-Q Send RAP.............................................................................................

2-535

033-528 RTN Send RAP .................................................................................................

2-535

033-529 RTN Receive RAP ............................................................................................

2-536

033-530 DTMF Illegal Procedure Error RAP...................................................................

2-536

033-531 DTMF Procedure Error RAP .............................................................................

2-537

033-532 Illegal Command Received RAP.......................................................................

2-537

033-533 T.30 Protocol Error RAP ...................................................................................

2-538

033-534 Unsupported Function at Remote RAP.............................................................

2-538

033-535 DCN Receive at Phase B Send RAP ................................................................

2-539

033-536 Ring Stop before Fax Device Release RAP......................................................

2-539

033-537 In/Out Conflict RAP...........................................................................................

2-540

033-538 Fax Sending Image Process Error RAP............................................................

2-540

033-539 Fax Receive Image Process Error RAP............................................................

2-541

033-540 Fax Printing Image Process Error RAP.............................................................

2-541

033-541 No Destination Specified RAP ..........................................................................

2-542

033-542 Illegal Channel Request RAP............................................................................

2-542

033-543 Illegal Dial Data RAP.........................................................................................

2-543

033-544 Busy Tone Detected RAP .................................................................................

2-543

033-545 T0 Timeout RAP................................................................................................

2-544

033-546 No Dial Tone RAP.............................................................................................

2-544

033-547 Abort During Transmission RAP .......................................................................

2-545

033-548 Cannot Perform Manual Send RAP ..................................................................

2-545

033-549 Fax Service Disabled RAP................................................................................

2-546

033-550 Cannot Disable Fax Service RAP .....................................................................

2-546

033-551 Fax I/F Error RAP..............................................................................................

2-547

033-552 G3 Receive Error RAP ......................................................................................

2-547

033-553 No Mailbox/Relay RAP......................................................................................

2-548

033-554 Wrong Password/Receive RAP ........................................................................

2-548

033-555 Incorrect Machine Password RAP ....................................................................

2-549

033-556 Wrong Password/Send RAP .............................................................................

2-549

033-557 Destinations or Services Overflow RAP............................................................

2-550

033-558 Remote ID Rejection RAP.................................................................................

2-550

033-563 Wrong Paper Size RAP.....................................................................................

2-551

033-564 Fax Power Fail RAP..........................................................................................

2-551

033-565 Destination Overflow RAP.................................................................................

2-552

033-566 Unable to Initiate Call RAP................................................................................

2-552

033-567 Illegal Dial Data RAP.........................................................................................

2-553

033-568 FCM Watchdog Timeout RAP...........................................................................

2-553

033-569 Image Direction Conflict RAP............................................................................

2-554

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-10

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

033-570 Retry Overflow RAP..........................................................................................

2-554

033-571 Manual Send Job Canceled RAP .....................................................................

2-555

033-572 Fax Report Print Job Delayed RAP ..................................................................

2-555

033-573 Domain Regulation Check Error RAP...............................................................

2-556

033-574 Access to a Non-Mounted Channel RAP..........................................................

2-556

033-575 Modem Polarity Inversion Detected RAP..........................................................

2-557

033-576 Inaccurate Dial Data RAP .................................................................................

2-557

033-577 Modem Image Under Run RAP ........................................................................

2-558

033-578 Modem Frame Size Over RAP .........................................................................

2-558

033-580 Missing VoIP Gateway RAP .............................................................................

2-559

033-581 Access Authentication Failure RAP ..................................................................

2-559

033-582 Mismatched Ability RAP....................................................................................

2-560

033-583 Temporarily Unavailable RAP...........................................................................

2-560

033-584 SIP Request Timeout RAP ...............................................................................

2-561

033-585 SIP Request Error RAP ....................................................................................

2-561

033-586 T38 Protocol Not Ready RAP ...........................................................................

2-562

033-587 T38 Session Error RAP.....................................................................................

2-562

033-588 T38 Packet Lost RAP........................................................................................

2-563

033-589 T38 Malformed Packet Received RAP .............................................................

2-563

033-590 T38 Send Error RAP .........................................................................................

2-564

033-591 FoIP Max Sessions Overflow RAP ...................................................................

2-564

033-592 FoIP Internal Timeout RAP ...............................................................................

2-565

033-593 Canceled by Remote Peer RAP .......................................................................

2-565

033-710 No Document RAP............................................................................................

2-566

033-711 Page Error RAP ................................................................................................

2-566

033-712 Fax Control RAP ...............................................................................................

2-567

033-713 Fax Control RAP ...............................................................................................

2-567

033-716 No Specified Mailbox RAP................................................................................

2-568

033-717 Incorrect Password RAP...................................................................................

2-568

033-718 No Document in Mailbox RAP ..........................................................................

2-569

033-719 Fax Job Canceled RAP.....................................................................................

2-569

033-721 Fax Page Creation Failed RAP.........................................................................

2-570

033-724 Fax Receive Memory Overflow RAP ................................................................

2-570

033-725 Insufficient HDD Space RAP ............................................................................

2-571

033-726 Fax Duplex Print Error RAP ..............................................................................

2-571

033-727 Cannot Rotate Image RAP ...............................................................................

2-572

033-728 Auto Print Canceled RAP..................................................................................

2-572

033-731 Inconsistent Instructions RAP ...........................................................................

2-573

033-732 Print Job Canceled RAP ...................................................................................

2-573

033-733 Fax Document Number RAP ............................................................................

2-574

033-734 Fax Print Suspension RAP ...............................................................................

2-574

033-735 Fax Memory Allocate Timeout RAP..................................................................

2-575

033-736 Internet FAX Off Ramp Fail RAP ......................................................................

2-575

033-737 Fax Card Job Canceled RAP............................................................................

2-576

033-738 JBIG Information Fail RAP................................................................................

2-576

033-740 Fax Immediate Receive Print Canceled RAP ...................................................

2-577

033-741 Fax Page Read Open Timeout RAP.................................................................

2-577

033-742 Fax Page Read Close Timeout RAP ................................................................

2-578

033-743 Fax Page Write Open Timeout RAP .................................................................

2-578

033-744 Fax Page Write Close Timeout RAP.................................................................

2-579

033-745 Fax Data Write Timeout RAP............................................................................

2-579

033-746 Fax Data Read Timeout RAP ...........................................................................

2-580

033-747 Fax Service Start RAP ......................................................................................

2-580

033-749 Fax Card Memory Error RAP ............................................................................

2-581

033-750 Fax Format Error RAP ......................................................................................

2-581

033-751 Activity Report Suspended RAP .......................................................................

2-582

033-755

Fax Printing is Canceled RAP...........................................................................

2-582

033-790

Fax Control RAP ...............................................................................................

2-583

033-791

Fax Control RAP ...............................................................................................

2-583

033-792

Fax Control RAP ...............................................................................................

2-584

Chain 034 - FAX

034-211 Slot1 Board Failure RAP ...................................................................................

2-585

034-212 Slot2 Board Failure RAP ...................................................................................

2-585

034-500 Dial Error RAP...................................................................................................

2-586

034-501 Selected Channel Dial Error RAP .....................................................................

2-586

034-505 Fax Work Memory Exceeded RAP ...................................................................

2-587

034-506 Unsupported Function at Remote RAP.............................................................

2-587

034-507 Password Check Error RAP..............................................................................

2-588

034-508 Transmission Canceled via DTMF RAP............................................................

2-588

034-509 DTMF Illegal Procedure RAP............................................................................

2-589

034-510 DTMF Procedure Error RAP .............................................................................

2-589

034-511 Unable to Send File at Remote RAP.................................................................

2-590

034-512 Detect Endless Loop RAP.................................................................................

2-590

034-513 Receive Command Error RAP ..........................................................................

2-591

034-514 Requested Function Unsupported RAP ............................................................

2-591

034-515 Illegal Command Received RAP.......................................................................

2-592

034-519 No. of Destinations Exceeded RAP ..................................................................

2-592

034-520 No. of Services Exceeded RAP ........................................................................

2-593

034-521 Internal I/F Error RAP........................................................................................

2-593

034-522 No Manual Send Line RAP ...............................................................................

2-594

034-523 Fax Service Disabled RAP................................................................................

2-594

034-527 Dial Control Error RAP ......................................................................................

2-595

034-528 Cannot Perform Manual Send RAP ..................................................................

2-595

034-529 Document Paper Size RAP...............................................................................

2-596

034-530 DTMF I/F Timeout RAP.....................................................................................

2-596

034-550 Write to Fax Card-ROM Error Detection RAP...................................................

2-597

034-700 GCPLock-G3DicepBusy-CodecHang RAP.......................................................

2-597

034-701 Software Reset RAP .........................................................................................

2-598

034-702 No Destination Specified RAP ..........................................................................

2-598

034-703 D Channel Link RAP .........................................................................................

2-599

034-704 ISDN D Channel Data Link Error RAP ..............................................................

2-599

034-705 ISDN Layer 1 Stopped-Power On RAP.............................................................

2-600

034-706 ISDN Layer 1 Stopped-Power Off RAP.............................................................

2-600

034-707 FRMR Received RAP .......................................................................................

2-601

034-708 Illegal Frame Received N(R) RAP ....................................................................

2-601

034-709 Illegal Frame Received RAP .............................................................................

2-602

034-710 DL Link Establishment Received RAP ..............................................................

2-602

034-711 Waiting for Link Timeout RAP ...........................................................................

2-603

034-712 Internal Error (Interrupt) RAP............................................................................

2-603

034-713 Timeout-Transmission Canceled RAP ..............................................................

2-604

034-714 Line Disconnected-Timeout T305 RAP.............................................................

2-604

034-715 Line Disconnected-Timeout 3082 RAP.............................................................

2-605

034-716 Connection Timeout (T313) RAP ......................................................................

2-605

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

2-11

 

BUS Updated 12/2011

034-717 Resume Timeout RAP ......................................................................................

2-606

034-718 Normal Disconnection RAP ..............................................................................

2-606

034-719 No Available Lines RAP....................................................................................

2-607

034-720 Timeout (60s,T330,309,301,310) RAP .............................................................

2-607

034-721 Format, Contents Error RAP.............................................................................

2-608

034-722 Suspension Timeout RAP.................................................................................

2-608

034-723 No Timer Assigned RAP ...................................................................................

2-609

034-724 Illegal Sequence RAP .......................................................................................

2-609

034-725 L3 Task Internal Error RAP...............................................................................

2-610

034-726 HD81501 I/F Buffer Busy RAP..........................................................................

2-610

034-727 No Reply for 3 sec. for 1300Hz RAP ................................................................

2-611

034-728 Invalid Destination RAP ....................................................................................

2-611

034-729 Line Disconnect, In-Channel PB Send RAP .....................................................

2-612

034-730 In and Out Call Conflict RAP.............................................................................

2-612

034-731 Fax Network Disconnected RAP.......................................................................

2-613

034-732 Fax Network Timeout Disconnect RAP.............................................................

2-613

034-733 Call Status Mismatch RAP................................................................................

2-614

034-734 HI Task Internal Error RAP ...............................................................................

2-614

034-735 ISDN D Channel RAP .......................................................................................

2-615

034-736 Wrong Notice from FAX Network RAP .............................................................

2-615

034-737 Incoming Call Response Error RAP..................................................................

2-616

034-738 Layer 1 Start Up Error RAP ..............................................................................

2-616

034-739 Layer 1 Not Synchronized RAP ........................................................................

2-617

034-740 Transmission of Frame Error RAP....................................................................

2-617

034-741 Unable to Send Frame RAP .............................................................................

2-618

034-742 Frame Send Error RAP.....................................................................................

2-618

034-743 Abnormal Frame-Sending DMA RAP ...............................................................

2-619

034-744 Unacceptable Channel RAP .............................................................................

2-619

034-745 Outgoing Call to Channel Set RAP ...................................................................

2-620

034-746 No Usable Lines RAP .......................................................................................

2-620

034-747 Switching Equipment Congestion RAP.............................................................

2-621

034-748 Specified Line Cannot be Used RAP ................................................................

2-621

034-749 Network Congestion Error RAP ........................................................................

2-622

034-750 Network Error RAP ...........................................................................................

2-622

034-751 Temporary Network Error RAP .........................................................................

2-623

034-752 Destination Terminal Busy RAP........................................................................

2-623

034-753 Destination Not Responding RAP.....................................................................

2-624

034-754 No Response from Destination RAP.................................................................

2-624

034-755 Destination Rejecting Call RAP ........................................................................

2-625

034-756 Destination Faulty RAP.....................................................................................

2-625

034-757 Others (Normal, Semi-normal) RAP .................................................................

2-626

034-758 Incorrect Destination Fax Dial No. RAP............................................................

2-626

034-759 No Relay Network Route RAP ..........................................................................

2-627

034-760 No Line To Destination RAP .............................................................................

2-627

034-761 Incorrect Format Destination Fax No. RAP.......................................................

2-628

034-762 Facility Rejected RAP .......................................................................................

2-628

034-763 Communication Capability Disallowed RAP .....................................................

2-629

034-764 Communication Capability Not Configured RAP...............................................

2-629

034-765 Feature Limit Error RAP....................................................................................

2-630

034-766 Selected Communication Not Implemented RAP .............................................

2-630

034-767 Selected Mode Not Implemented RAP .............................................................

2-631

034-768 Restricted Digital Information Only RAP ...........................................................

2-631

034-769 Error by Service, Feature RAP..........................................................................

2-632

034-770 Reply to Status Query RAP...............................................................................

2-632

034-771 Access Information Discarded RAP ..................................................................

2-633

034-772 Fax Connection Error RAP................................................................................

2-633

034-773 Invalid Dial Number Specified RAP...................................................................

2-634

034-774 Invalid Line Specified RAP................................................................................

2-634

034-775 Others (Invalid Message Class) RAP................................................................

2-635

034-776 Insufficient Required Information RAP ..............................................................

2-635

034-777 Undefined Message Type RAP.........................................................................

2-636

034-778 Incorrect Message or Type RAP .......................................................................

2-636

034-779 No information or Not Defined RAP ..................................................................

2-637

034-780 Invalid Information RAP ....................................................................................

2-637

034-781 Call Status, Message Mismatch RAP ...............................................................

2-638

034-782 Error Cleared due to Timeout RAP ...................................................................

2-638

034-783 Other Errors (Operation, etc.) RAP ...................................................................

2-639

034-784 Destination Number Changed RAP ..................................................................

2-639

034-785 Incompatible Destination RAP ..........................................................................

2-640

034-786 Call Identity not in Use RAP..............................................................................

2-640

034-787 Call Identity in Use RAP....................................................................................

2-641

034-788 Show Other Causes RAP..................................................................................

2-641

034-789 G4 Presentation Illegal Event RAP ...................................................................

2-642

034-790 Line 0 (Ext) not Connected RAP.......................................................................

2-642

034-791 Line 1 not Connected RAP................................................................................

2-643

034-792 Line 2 not Connected RAP................................................................................

2-643

034-793 Line 3 not Connected RAP................................................................................

2-644

034-794 Line 4 not Connected RAP................................................................................

2-644

034-795 Line 5 not Connected RAP................................................................................

2-645

034-796 Dial Error (Incorrect Fax No. 2) RAP.................................................................

2-645

034-797 Communication Parameter Error RAP ..............................................................

2-646

034-798 Data Parameter Error RAP ...............................................................................

2-646

034-799 Auto Dial Without Dial Data RAP ......................................................................

2-647

Chain 035 - FAX

035-550 Write to Fax G3-ROM error detection RAP.......................................................

2-649

035-700 Modem Faulty RAP ...........................................................................................

2-649

035-701 T1 Transmission Timeout RAP .........................................................................

2-650

035-702 Destination Receive Rejected RAP...................................................................

2-650

035-703 DCN Receive at Phase B Send RAP................................................................

2-651

035-704 Destination Polling Error RAP ...........................................................................

2-651

035-705 DCS/NSS Resend Exceeded RAP ...................................................................

2-652

035-706 Fallback Error RAP ...........................................................................................

2-652

035-707 Wrong Password/Receive Banned RAP...........................................................

2-653

035-708 Post-message Resend Exceeded RAP ............................................................

2-653

035-709 RTN Receive RAP ............................................................................................

2-654

035-710 PIN Receive RAP..............................................................................................

2-654

035-711 DCN Receive at Phase D RAP .........................................................................

2-655

035-712 No Response after 3 NSC RAP ........................................................................

2-655

035-713 T2 Timeout after Sending FTT RAP..................................................................

2-656

035-714

DCN Received after NSC/DTC RAP.................................................................

2-656

035-715

Wrong Password-Polling Error RAP .................................................................

2-657

035-716

No Post Message-T2 Timeout RAP ..................................................................

2-657

035-717

RTN Send RAP .................................................................................................

2-658

Status Indicator RAPs

07/2011

Initial Issue

 

 

 

2-12

WorkCentre 5335 Family Service Documentation

BUS Updated 12/2011

035-718 Receive T1 Timeout RAP .................................................................................

2-658

036-505 Undefined Response RAP ................................................................................

2-685

035-719 Busy Tone Detected at Phase-B RAP ..............................................................

2-659

036-506 Negotiation Not Allowed RAP ...........................................................................

2-686

035-720 Unable to Receive by Remote RAP..................................................................

2-659

036-507 RDPBP Receive at Full Capacity RAP..............................................................

2-686

035-721 DCN Received at Phase B RAP .......................................................................

2-660

036-508 RDPBN Receive Terminal Error RAP ...............................................................

2-687

035-722 Wrong Frame Length of 300bps RAP...............................................................

2-660

036-509 RDPBN Receive Other RAP .............................................................................

2-687

035-723 No CD after Receiving Flag RAP......................................................................

2-661

036-510 RDGR Receive RAP .........................................................................................

2-688

035-724 DCN Receive after Sending FTT RAP..............................................................

2-661

036-511 Illegal Procedure 1551 RAP..............................................................................

2-688

035-725 Remote has no Mailbox/Relay RAP..................................................................

2-662

036-512 Illegal CDS Parameter RAP ..............................................................................

2-689

035-726 PhaseC Cannot Receive-10 secs RAP.............................................................

2-662

036-513 Illegal CDC Parameter RAP..............................................................................

2-689

035-727 50% Error During G3 Receive RAP ..................................................................

2-663

036-514 Illegal CDE Parameter RAP..............................................................................

2-690

035-728 C EOL Cannot Receive in 10 sec RAP.............................................................

2-663

036-515 Illegal CDD Parameter RAP..............................................................................

2-690

035-729 Carrier Down Detected RAP .............................................................................

2-664

036-516 Illegal CDR Parameter RAP..............................................................................

2-691

035-730 No CS with Phase-C High Speed RAP.............................................................

2-664

036-517 Illegal CDPB Parameter RAP............................................................................

2-691

035-731 Fax V.8 Error RAP ............................................................................................

2-665

036-518 Illegal CDCL Parameter RAP............................................................................

2-692

035-732 Fax V.34 PCH CD Off RAP...............................................................................

2-665

036-519 Undefined Command RAP................................................................................

2-692

035-733 Fax V.34 C/PCH CS None RAP .......................................................................

2-666

036-520 Not Negotiable CDS Receive RAP ...................................................................

2-693

035-734 Polling Error at Remote Step V8 RAP ..............................................................

2-666

036-521 Not Negotiable CDC Receive RAP ...................................................................

2-693

035-735 No Document in Polling Box Step V8 RAP .......................................................

2-667

036-522 CDD Receive Terminal Error RAP....................................................................

2-694

035-736 No Reply DCN after Sending CTC RAP ...........................................................

2-667

036-523 Other Than Above CDD Receive RAP..............................................................

2-694

035-737 No Reply DCN after Sending EOR RAP...........................................................

2-668

036-524 CDR Receive Terminal Error RAP....................................................................

2-695

035-738 No Reply DCN after Sending RR RAP .............................................................

2-668

036-525 Other Than Above CDR Receive RAP..............................................................

2-695

035-739 Fax T5 Timeout RAP ........................................................................................

2-669

036-526 Illegal CDUI (Normal Document) RAP ..............................................................

2-696

035-740 Sending Stopped after EOR Send RAP............................................................

2-669

036-527 Illegal CDUI (Operator Document) RAP............................................................

2-696

035-741 ECM Phase C Flag Timeout RAP.....................................................................

2-670

036-528 Illegal CDUI (Control Document) RAP ..............................................................

2-697

035-742 EOR Send or Receive RAP ..............................................................................

2-670

036-529 Illegal CDUI (Monitor Document) RAP..............................................................

2-697

035-743 Remote Cannot Receive SUB Function RAP ...................................................

2-671

036-530 CDS Receive-Illegal Document RAP ................................................................

2-698

035-744 Remote Cannot Receive Password RAP..........................................................

2-671

036-531 DMA Channel 1 Terminated RAP .....................................................................

2-698

035-745 PTX has No SEP Capability RAP .....................................................................

2-672

036-532 DMA Channel 2 Terminated RAP .....................................................................

2-699

035-746 Busy-Cannot Detect Dial Tone RAP .................................................................

2-672

036-533 Cannot Convert Resources RAP ......................................................................

2-699

035-747 Abort While Dialing RAP ...................................................................................

2-673

036-534 Decode Error in Data Convert RAP ..................................................................

2-700

035-748 Abort During Transmission RAP .......................................................................

2-674

036-535 White Line Transfer Error (Compress) RAP......................................................

2-700

035-749 No Reply from Remote Station RAP.................................................................

2-674

036-536 White Line Transfer Error (Decomp) RAP.........................................................

2-701

035-750 Power Off during Transmission RAP ................................................................

2-675

036-537 No RTC during Data Convert RAP....................................................................

2-701

035-751 Document Send Operation Canceled RAP.......................................................

2-675

036-538 Document Descriptor Analysis Error RAP.........................................................

2-702

035-752 Number of Job Restriction Error RAP ...............................................................

2-676

036-539 Page Descriptor Analysis Error RAP.................................................................

2-702

035-753 Fax Memory Full RAP.......................................................................................

2-676

036-540 Text Unit Analysis Error RAP ............................................................................

2-703

035-754 File Management Memory Full RAP .................................................................

2-677

036-541 Page Boundary Without TU RAP ......................................................................

2-703

035-755 File Add Page Error RAP ..................................................................................

2-677

036-542 Relay Broadcast Error in G4 RAP.....................................................................

2-704

035-756 Cannot Add Page RAP .....................................................................................

2-678

036-550 Write to FaxG4-ROM Error RAP .......................................................................

2-704

035-757 No Receive Page RAP......................................................................................

2-678

036-700 G4 Communication Error RAP..........................................................................

2-705

035-758 No Specified File or Page RAP.........................................................................

2-679

036-701 Receive Variable N(R) Error RAP .....................................................................

2-705

035-759 No Specified Job RAP ......................................................................................

2-679

036-702 Info Frame Size Exceeded (NI) RAP ................................................................

2-706

035-760 File Common Processing Error RAP ................................................................

2-680

036-703 Monitor/Unnumbered Frame Error RAP............................................................

2-706

035-761 File Processing Error RAP ................................................................................

2-680

036-704 Undefined Command/Response 1104 RAP......................................................

2-707

035-762 Line Disconnected during ISDN RAP ...............................................................

2-681

036-705 N2 Timeout of Receive Timer RAP ...................................................................

2-707

Chain 036 - FAX

 

036-706 SABM Wait Timeout in G4 RAP........................................................................

2-708

 

036-707 UA Wait Timeout in G4 RAP

2-708

036-500 Illegal PDRP Parameter RAP

2-683

036-708 Cannot Establish Link in G4 RAP

2-709

036-501 Illegal RDPBP Parameter RAP

2-683

036-709 DISC Receive Before Link Close RAP

2-709

036-502 Illegal RDPBN Parameter RAP

2-684

036-710 FRMR Receive (Z=1) RAP

2-710

036-503 Illegal RDCLP Parameter RAP

2-684

036-711 FRMR Receive (Y=1) RAP

2-710

036-504 Illegal RDGR Parameter RAP

2-685

036-712 FRMR Received (Z=1) W=1 RAP

2-711

 

 

 

 

 

 

Initial Issue

07/2011

Status Indicator RAPs

 

 

WorkCentre 5335 Family Service Documentation

 

2-13

 

BUS Updated 12/2011

Loading...
+ 1483 hidden pages