Samsung SM-T825, SM-T825Y User Manual

SM-T825

SM-T825Y

User Manual

English (EU). 02/2017. Rev.1.0

www.samsung.com

Table of Contents

	Basics		Applications
	4	Read me first	67	Installing or uninstalling apps
	6	Device overheating situations and	69	Phone
		solutions	72	Contacts
	9	Package contents
			76	Messages
	10	Device layout
			78	Internet
	15	Battery
			80	Email
	19	SIM or USIM card (nano-SIM card)
			81	Camera
	22	Memory card (microSD card)
			93	Gallery
	25	Turning the device on and off
			97	Game Launcher
	26	Controlling the touchscreen
			100	Samsung Notes
	29	Home screen
			105	PEN.UP
	35	Lock screen
			107	Calendar
	36	Notification panel
			109	Samsung Flow
	38	Entering text
			110	My Files
	40	Screen capture
			110	Clock
	41	Opening apps
			112	Calculator
	42	S Pen features
			112	Google apps
	50	Secure Folder
	53	Multi window

57Samsung account

58Transferring data from your previous device

61 Device and data management

63 QUICK CONNECT

66 Sharing features

2

Table of Contents

Settings

114 Introduction

114 Connections

123Sounds and vibration

124Notifications

124Display

125Wallpaper

126Advanced features

127Device maintenance

129Apps

129Lock screen and security

134Cloud and accounts

137Google

137Accessibility

138General management

139Software update

139User manual

139About device

Appendix

140 Troubleshooting

146 Removing the battery

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

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Basics

•Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device →Battery information.

•Depending on the region, you can view the regulatory information on the device. To view the information, tap Apps →Settings →About device →Regulatory information.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

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Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

•During the initial setup after purchase or when restoring data

•When downloading large files

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Basics

•When using apps that require more power or using apps for extended periods

––When playing high-quality games for extended periods

––When recording videos for extended periods

––When streaming videos while using the maximum brightness setting

––When connecting to a TV

•While multitasking (or, when running many apps in the background)

––When using Multi window

––When updating or installing apps while recording videos

––When downloading large files during a video call

––When recording videos while using a navigation app

•When using large amount of data for syncing with the cloud, email, or other accounts

•When using a navigation app in a car while the device is placed in direct sunlight

•When using the mobile hotspot and tethering feature

•When using the device in areas with weak signals or no reception

•When charging the battery with a damaged USB cable

•When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•When you are roaming

Do the following when the device heats up:

•Keep the device updated with the latest software.

•Conflicts between running apps may cause the device to heat up. Restart the device.

•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•Close apps that increase battery consumption or that run in the background when not in use.

•Delete unnecessary files or unused apps.

•Decrease the screen brightness.

•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

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Basics

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

•If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•Do not store your device in very cold or very hot temperatures.

•Do not expose your device to direct sunlight for extended periods.

•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•Do not place the device in any areas that may overheat, such as on an electric heating mat.

•Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

•Never use a damaged charger or battery.

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Basics

Package contents

Check the product box for the following items:

•Device

•S Pen

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

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Basics

Device layout

Device

Light sensor	Front camera
	Power key
Touchscreen	Volume key
Home key (Fingerprint	Microphone
recognition sensor)	SIM card / Memory card tray
	Microphone
Recents key
	Back key
Speaker
	Speaker
Headset jack
Multipurpose jack (USB Type-C)

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Basics

Speaker

GPS antenna

Rear camera

Flash

Speaker

Main antenna

Keyboard dock port

The device and the Keyboard Cover contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD COVER UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.

Do not store your device and the Keyboard Cover near magnetic fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.

•Connectivity problems and battery drain may occur in the following situations:

––If you attach metallic stickers on the antenna area of the device

––If you attach a device cover made with metallic material to the device

––If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

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Basics

Keys

Key			Function
		Power	•	Press and hold to turn the device on or off.
			•	Press to turn on or lock the screen.
		Recents	•	Tap to open the list of recent apps.
			•	Press to turn on the screen while the screen is locked.
		Home	•	Press to return to the Home screen.
			•	Press and hold to launch Google.
			•	Tap to return to the previous screen.
		Back	•	Tap and hold to access additional options for the current
				screen.
		Volume	•	Press to adjust the device volume.

S Pen

S Pen clip

S Pen button

S Pen nib

Tweezers

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Basics

	Name	Functions
		•	Use the S Pen to write, draw, or perform touch actions on the
			screen. The Recents key and the Back key can be used with the
	S Pen nib		S Pen.
		•	Hover the S Pen over items on the screen to access additional
			S Pen features, such as the Air view feature.
		•	Hover the S Pen over the screen and press the S Pen button to
	S Pen button		display the Air command features.
		•	While pressing and holding the S Pen button, drag the S Pen over
			items to select them.
	Tweezers	•	Remove the S Pen nib with the tweezers when replacing the nib.

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

1 Firmly hold the nib with the tweezers and remove it.

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Basics

2 Insert a new nib into the S Pen.

Be careful not to pinch your fingers with the tweezers.

•	Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•	Do not press the nib excessively when inserting the nib into the S Pen.

•Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.

•Do not bend or apply excessive pressure with the S Pen while using it. The S pen may be damaged or the nib may be deformed.

•The S Pen may not be attached firmly if you clip it on the objects that are too thick or too thin.

•If you use the S Pen at sharp angles on the screen, the device may not recognise

the S Pen actions.

•The Recents key and the Back key can be used with the S Pen.

•For more information about the S Pen, visit the Samsung website.

•If the S Pen is not working properly, take it to a Samsung Service Centre.

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Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack.

2

3

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

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Basics

Viewing the remaining charging time

While charging, open the Home screen and tap Apps →Settings →Device maintenance → Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the device maintenance feature.

•When you are not using the device, turn off the screen by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps that need to be synced, such as emails.

•Decrease the backlight time.

•Decrease the screen brightness.

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

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Basics

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.

If the fast charging feature is not activated, on the Home screen, tap Apps →Settings → Device maintenance →Battery →→Advanced settings, and then tap the Fast cable charging switch to activate it.

• You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

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Basics

Power saving mode

Activate power saving mode to extend the battery’s usage time.

1

2

On the Home screen, tap Apps →Settings →Device maintenance →Battery →MID.

Tap CUSTOMISE to change the power saving settings before entering power saving mode.

3 Tap APPLY.

Maximum power saving mode

In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

1

2

On the Home screen, tap Apps →Settings →Device maintenance →Battery →MAX.

Tap CUSTOMISE to change the power saving settings before entering maximum power saving mode.

3 Tap APPLY.

After entering maximum power saving mode, on the Home screen, tap and select an app to use. To remove apps, tap →Edit and select an app with .

To deactivate maximum power saving mode, tap →Disable Maximum power saving mode.

The estimated battery usage time may vary depending on your device settings and operating conditions.

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Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

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Basics

1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2

3

Pull out the tray gently from the tray slot.

Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards.

Tray 1 Tray 2

4 Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.

	•	If you insert the tray into your device while the tray is wet, your device may be
	•	damaged. Always make sure the tray is dry.
		Fully insert the tray into the tray slot to prevent liquid from entering your device.

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Basics

Correct card installation

Nano-SIM card

microSD card

Use only a nano-SIM card.

Removing the SIM or USIM card

1

2

3

Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot.

Remove the SIM or USIM card.

4 Insert the tray back into the tray slot.

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Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•Use caution to insert the memory card right-side up.

•The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

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Basics

1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2 Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

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Basics

3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Tray 2

4

5

Gently press the memory card into the tray to secure it.

Insert the tray back into the tray slot.

	•	If you insert the tray into your device while the tray is wet, your device may be
	•	damaged. Always make sure the tray is dry.
		Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap Apps →Settings →Device maintenance →Storage →→ Storage settings →SD card →UNMOUNT.

1

2

3

4

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Insert the tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

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Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Device maintenance →Storage →→ Storage settings →SD card →Format →FORMAT.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Power key

Volume Down key

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Basics

Controlling the touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers or the S Pen when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with a finger or the S Pen.

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Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

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Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

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Basics

Home screen

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

A widget

An app

A folder

News screen indicator. View

Screen indicators

the latest articles in various

categories.

Apps screen icon

Favourite apps

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Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

•Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving items

Tap and hold an item on the Home screen, and then drag it to a new location.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To move the item to another panel, drag it to the side of the screen.

To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen. The item will move to the panel at the top of the screen. Swipe to the left or right to move to another panel and drag the item to a new location.

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