Samsung SM-N976B-DS, SM-N976B, SM-N975F-DS, SM-N975F, SM-N970F User Manual

USER MANUAL

SM-N970F

SM-N970F/DS

SM-N975F

SM-N975F/DS

SM-N976B

SM-N976B/DS

English. 08/2019. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

7Device overheating situations and solutions

10 Device layout and functions

17 Battery

22 SIM or USIM card (nano-SIM card)

26Memory card (microSD card) (Galaxy Note10+ 5G, Note10+)

29Turning the device on and off

30Initial setup

31Samsung account

32Transferring data from your previous device (Smart Switch)

35 Understanding the screen

46 Notification panel

48 Screen capture and screen record

50 Entering text

Apps and features

53 Installing or uninstalling apps

55 Finder

55 S Pen features

73 Bixby

77 Bixby Vision

80 Bixby Home

83 Bixby Routines

85	Reminder
89	Phone
94	Contacts
98	Messages
100	Internet
102	Camera
122	Gallery
127	AR Emoji

134AR Doodle

135Always On Display

137Edge screen

141Multi window

144Samsung Pay

147Samsung Health

150Samsung Members

150Samsung Notes

157PENUP

161Galaxy Wearable

161Calendar

162Voice Recorder

164My Files

165Clock

166Calculator

167Game Launcher

168Game Booster

170Kids Home

171SmartThings

176Sharing content

2

Table of Contents

177 Samsung DeX

183 Samsung Global Goals

183 Google apps

Settings

185 Introduction

185Connections 186 Wi-Fi

188 Bluetooth

190 NFC and payment

192 Data saver

192 Mobile data only apps

193 SIM card manager (dual SIM models)

193 Mobile Hotspot and Tethering

195 More connection settings

198Sounds and vibration

198 Dolby Atmos (surround sound)

199 Separate app sound

199Notifications

200Display

201 Blue light filter

201 Night mode

202 Changing the screen mode or adjusting the display colour

203Screen resolution

(Galaxy Note10+ 5G, Note10+)

203 Screensaver

204 Wallpapers and themes

204Lock screen 205 Smart Lock

205Biometrics and security 207 Face recognition

210 Fingerprint recognition

213 Samsung Pass

216 Secure Folder

220Accounts and backup 221 Samsung Cloud

222Google

223Advanced features 224 Link to Windows

225 Motions and gestures

226 Dual Messenger

227 Digital wellbeing

229Device care

229 Optimising your device

230Battery

231Storage

231Memory

232Security

232 Apps

232 General management

233 Accessibility

234 Software update

234 About phone

Appendix

235 Accessibility

251 Troubleshooting

257 Removing the battery

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

4

Basics

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.

•You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.

––It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.

––You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display →Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen.

––To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it.

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone →Status.

•Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone →Regulatory information.

5

Basics

Maintaining water and dust resistance

Your device supports waterand dust-resistance. Follow these tips carefully to maintain the waterand dust-resistance of your device. Failure to do so may result in damage to your device.

•Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•Do not expose the device to water moving with force.

•If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.

•If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it.

•The touchscreen and other features may not work properly if the device is used in water.

•If the device is dropped or receives an impact, the waterand dust-resistant features of the device may be damaged.

•Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

6

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

•During the initial setup after purchase or when restoring data

•When downloading large files

7

Basics

•When using apps that require more power or using apps for extended periods

––When playing high-quality games for extended periods

––When recording videos for extended periods

––When streaming videos while using the maximum brightness setting

––When connecting to a TV

•While multitasking (or, when running many apps in the background)

––When using Multi window

––When updating or installing apps while recording videos

––When downloading large files during a video call

––When recording videos while using a navigation app

•When using large amount of data for syncing with the cloud, email, or other accounts

•When using a navigation app in a car while the device is placed in direct sunlight

•When using the mobile hotspot and tethering feature

•When using the device in areas with weak signals or no reception

•When charging the battery with a damaged USB cable

•When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•When you are roaming

Do the following when the device heats up:

•Keep the device updated with the latest software.

•Conflicts between running apps may cause the device to heat up. Restart the device.

•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•Close apps that increase battery consumption or that run in the background when not in use.

•Delete unnecessary files or unused apps.

•Decrease the screen brightness.

•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

8

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

•If the device overheats and reaches a certain temperature, a warning massage will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.

•If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•Do not store your device in very cold or very hot temperatures.

•Do not expose your device to direct sunlight for extended periods.

•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•Do not place the device in any areas that may overheat, such as on an electric heating mat.

•Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

•Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•A case is supplied to protect your device. It is recommended to attach it to your device from the top corners and detach it from the bottom corners. (Whether a case is supplied may vary by region or service provider.)

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

•The supplied earphones (USB Type-C) which support digital output are designed only for this device. They may not be compatible with other devices that use different audio output method.

10

Basics

Device layout

►Galaxy Note10+ 5G, Note10+:

Speaker

SIM card /

Memory card tray

Volume key

Side key (Power/Bixby)

Edge screen

Earphone jack / Multipurpose jack (USB Type-C)

Flash

Rear camera (Quadruple)

NFC antenna /

MST antenna /

Wireless charging coil

Proximity/Light sensor

Front camera

Touchscreen

Edge screen

Fingerprint recognition sensor

S Pen

Microphone

GPS antenna

Speaker

Main antenna

Speaker Microphone

11

Basics

►Galaxy Note10:

Speaker
SIM card tray		Proximity/Light sensor
Volume key		Front camera

Side key (Power/Bixby)

Edge screen

Earphone jack / Multipurpose jack

(USB Type-C)

Microphone

Rear camera (Triple)

NFC antenna / MST antenna /

Wireless charging coil

Touchscreen

Edge screen

Fingerprint recognition sensor

S Pen

Speaker

GPS antenna

Flash

	Main antenna
Speaker	Microphone

12

Basics

• When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.

•Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

•If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.

•Connectivity problems and battery drain may occur in the following situations:

––If you attach metallic stickers on the antenna area of the device

––If you attach a device cover made with metallic material to the device

––If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not cover the proximity/light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction.

•The colours on the Edge screen may look different depending on your viewing position.

Hard keys

Volume key

Side key (Power/Bixby)

13

Basics

Key	Function
Volume key	• Press to adjust the device volume.

•When the device is off, press and hold to turn it on.

•Press to turn on or lock the screen.

Side key	•	Press and hold to start a conversation with Bixby. Refer to Using
		Bixby for more information.
	•	Press twice or press and hold to launch the app or feature you set.
Side key +	•	Press simultaneously to capture a screenshot.
Volume Down key	•	Press and hold simultaneously to turn off the device.

Setting the Side key

Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key.

Launch the Settings app, tap Advanced features →Side key, and then select an option you want.

Soft buttons

Recents button	Back button
	Home button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.

14

Basics

S Pen

	S Pen button
		S Pen nib
Name		Functions
		•	Use the S Pen to write, draw, or perform touch actions on the screen.
S Pen nib		•	Hover the S Pen over items on the screen to access additional S Pen
			features, such as the Air view feature.
		•	Press and hold the S Pen button to launch the preset app. While
			using apps, press the S Pen button or move the S Pen with the
			button pressed to launch certain features. Refer to Air actions for
S Pen button			more information.
		•	Hover the S Pen over the screen and press the S Pen button to
			display the Air command features.
		•	While pressing and holding the S Pen button, drag the S Pen over
			items to select them.

Detaching the S Pen

Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place.

2

1

15

Basics

Charging the S Pen

The S Pen must be charged before you can control apps remotely by using the S Pen button. When you insert the S Pen into the slot, charging will start.

•If the back of your device comes into contact with a magnet, the device may not recognise the S Pen and it will fail to charge the S Pen.

•Even if the S Pen has been fully discharged, you can use other S Pen features, such as tapping the touchscreen or the Air command features.

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

1

2

Firmly hold the nib with the tweezers and remove it.

Insert a new nib into the S Pen.

1

2

Be careful not to pinch your fingers with the tweezers.

•Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

•Do not press the nib excessively when inserting the nib into the S Pen.

•Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.

•Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.

•Do not hard press on the screen with the S Pen. The pen nib may be deformed.

•If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.

•If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.

•If the S Pen is not working properly, take it to a Samsung Service Centre.

16

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

1

2

3

4

•Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

•Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

Plug the USB cable into the device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.

17

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the device care feature.

•When you are not using the device, turn off the screen by pressing the Side key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate auto-syncing of apps that need to be synced.

•Decrease the backlight time.

•Decrease the screen brightness.

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If this occurs during wireless charging, disconnect the device from the charger to let it cool down, then charge the device again later.

•If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

18

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

If the fast charging feature is not activated, launch the Settings app, tap Device care → Battery →→Settings, and then tap the Fast cable charging switch to activate it.

•While charging, you cannot activate or deactivate this feature.

•You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

If the fast wireless charging feature is not activated, launch the Settings app, tap Device care

→Battery →→Settings, and then tap the Fast wireless charging switch to activate it.

•The on/off option will be added in your device’s settings menu when you first place it on the charger.

•While charging, you cannot activate or deactivate this feature.

•A fan inside the charger may produce noise during fast wireless charging.

19

Basics

Charging the battery

1 Place the centre of the device’s back on the centre of the wireless charger.

The estimated charging time will appear on the notification panel. The actual charging time may vary depending on the charging conditions.

2 After fully charging, disconnect the device from the wireless charger.

Precautions for wireless charging

•Do not place the device on the wireless charger with a credit card or radiofrequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover.

•Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.

The device may not charge properly or may overheat, or the device and the cards may be damaged.

•If you use the wireless charger in areas with weak network signals, you may lose network reception.

•Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

20

Basics

Wireless PowerShare

You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.

Do not use earphones while sharing power. Doing so may affect nearby devices.

1		Open the notification panel, swipe downwards, and then tap	(Wireless PowerShare)
		to activate it.
2		Place the other device on the centre of your device, with their backs facing.

•When charging starts, a notification sound or vibration will occur.

•The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly.

•Some features are not available while sharing power.

Smartphone

Galaxy Watch

Galaxy Buds

21

Basics

3 When you are finished charging, disconnect the other device from your device.

•Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless PowerShare feature, visit www.samsung.com.

•To charge properly, do not move or use either device while charging.

•The power charged to the other device may be less than the amount shared to it by your device.

•If you charge the other device while charging your device, the charging speed may decrease or the device may not charge properly depending on the charger type.

•The charging speed or efficiency may vary depending on the device’s condition or the surrounding environment.

•If the remaining battery power drops below a certain level, power sharing will stop.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

	•	Use only a nano-SIM card.
	•	Use caution not to lose or let others use the SIM or USIM card. Samsung is not
		responsible for any damages or inconveniences caused by lost or stolen cards.

Some services that require a network connection may not be available depending on the service provider.

22

Basics

►Single SIM models:

––Galaxy Note10+ 5G, Note10+:

1

2

3

4

5

– –Galaxy Note10:

1

2

3

4

5

23

Basics

►Dual SIM models:

––Galaxy Note10+:

1

2

3

4

5

– –Galaxy Note10:

1

2

3

4

5

	1		Insert the ejection pin into the hole on the tray to loosen the tray.
			Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
			be damaged.
	2
			Pull out the tray gently from the tray slot.

24

Basics

3	Place the SIM or USIM card on the tray with the gold-coloured contacts facing
	downwards.
4	Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.
		•	If you insert the tray into your device while the tray is wet, your device may be
		•	damaged. Always make sure the tray is dry.
			Fully insert the tray into the tray slot to prevent liquid from entering your device.

Correct card installation (dual SIM models)

►Galaxy Note10+:

Nano-SIM card 1	Nano-SIM card
Nano-SIM card 2	microSD card

►Galaxy Note10:

Nano-SIM card 1

Nano-SIM card 2

You cannot insert a nano-SIM card and a microSD card in the same place simultaneously.

25

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

Launch the Settings app and tap Connections →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the Settings app, tap Connections →SIM card manager, and then select a SIM or USIM card to access the following options:

•Icon: Change the icon of the SIM or USIM card.

•Name: Change the display name of the SIM or USIM card.

•Network mode: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

Launch the Settings app, tap Connections →SIM card manager, and then set the feature preferences for your cards in Preferred SIM card.

Memory card (microSD card) (Galaxy Note10+ 5G, Note10+)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

	•	Some memory cards may not be fully compatible with the device. Using an
		incompatible card may damage the device or the memory card, or corrupt the data
		stored in it.
	•	Use caution to insert the memory card right-side up.

26

Basics

•The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

1

2

3

4

5

	1		Insert the ejection pin into the hole on the tray to loosen the tray.
			Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
			be damaged.
	2
			Pull out the tray gently from the tray slot.
			When you remove the tray from the device, the mobile data connection will be
			disabled.
	3
			Place a memory card on the tray with the gold-coloured contacts facing downwards.

27

Basics

4 Gently press the memory card into the tray to secure it.

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.

	•	If you insert the tray into your device while the tray is wet, your device may be
	•	damaged. Always make sure the tray is dry.
		Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Device care →Storage →→Storage settings →SD card →Unmount.

Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

Launch the Settings app and tap Device care →Storage →→Storage settings →SD card →Format.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

28

Basics

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Side key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

Turning the device off

1 To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel and tap .

Volume Down key

Side key

2 Tap Power off.

To restart the device, tap Restart.

You can set the device to turn off when you press and hold the Side key. Launch the

Settings app, tap Advanced features →Side key, and then tap Power off menu under Press and hold.

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.

29

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel and tap →Emergency mode.

To deactivate emergency mode, tap →Turn off Emergency mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

1

2

Press and hold the Side key for a few seconds to turn on the device.

Select your preferred device language and select .

Select a language.

30