Samsung SM-J710FN-DS, SM-J710GN-DS, SM-J710F-DS, SM-J710F, SM-J710FN User Manual

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SM-J510F SM-J510FN/DS SM-J510H/DS SM-J710FN SM-J710GN/DS

SM-J510F/DS SM-J510FN/DD SM-J710F SM-J710FN/DS

SM-J510FN SM-J510GN/DS SM-J710F/DS SM-J710FN/DD

User Manual

English (EU). 04/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics		Applications
4	Read me first	43	Installing or uninstalling apps
5	Package contents	45	Phone
6	Device layout	49	Contacts
8	Battery	51	Messages
13	SIM or USIM card	54	Internet
18	Memory card (microSD card)	56	Email
19	Turning the device on and off	57	Camera
20	Touchscreen	66	Gallery
23	Home screen	68	S Planner
29	Lock screen	70	S Health
30	Notification panel	73	Voice Recorder
32	Entering text	74	My Files
33	Screen capture	74	Memo
34	Opening apps	75	Clock
34	Samsung account	76	Calculator
36	Transferring data from your previous	77	Radio
	device	78	Google apps
38	Device and data management	78	Google apps
38	Device and data management

41Sharing features

42Emergency mode

Table of Contents

Settings

80 Introduction

80 Wi-Fi

82Bluetooth

83Flight mode

84Mobile hotspot and tethering

85Data usage

85SIM card manager (dual SIM models)

86Mobile networks

86NFC and payment (NFC-enabled models)

89More connection settings

90Smart Manager

92 Applications

92Sounds and vibrations

93Notifications

93Do not disturb

94Display

94Advanced features

95Wallpaper

95 Themes

95 Home screen

95 Lock screen and security

97 Privacy and safety

98Easy mode

98Accessibility

99Accounts

100Backup and reset

100Language and input

101Battery

101Storage

101Accessories

102Date and time

102User manual

102About device

Appendix

103 Troubleshooting

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•Depending on the region, you can view the regulatory information on the device. To view the information, tap Apps →Settings →About device →Regulatory information.

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•Device

•Battery

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Device layout

Front camera	Receiver
	Flash
	Proximity sensor
Touchscreen	Power key
Home key
Recents key	Back key
	Back key
Microphone	Headset jack
	Multipurpose jack
Loud speaker	Flash
	GPS antenna
Rear camera	Volume key
	Volume key
Back cover	NFC antenna
	NFC antenna
	(NFC-enabled models)

Main antenna

Basics

• Connectivity problems and battery drain may occur in the following situations:

– –If you attach metallic stickers on the antenna area of the device

––If you attach a device cover made with metallic material to the device

––If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.

Recents	•	Tap to open the list of recent apps.

	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
	•	Press and hold to launch Google.

Back	•	Tap to return to the previous screen.

Volume	•	Press to adjust the device volume.

Basics

Battery

Installing the battery

1 Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.

Basics

3 Replace the back cover.

Removing the battery

Remove the back cover.

Pull out the battery.

Basics

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

2 Plug the USB power adaptor into an electric socket.

Basics

3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap Apps →Settings →Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps that need to be synced, such as emails.

•Decrease the backlight time.

•Decrease the screen brightness.

Basics

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps →Settings →Battery →Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

Basics

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•Displays colours on the screen as grey tones.

•Restricts the available apps to essential and selected apps only.

•Deactivates the mobile data connection when the screen turns off.

•Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap Apps →Settings →Battery →Ultra power saving mode, and then tap the switch to activate it.

To deactivate ultra power saving mode, tap MORE →Disable Ultra power saving mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•	Only microSIM cards work with the device.
•	Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
	cards are inserted in the device than when one SIM card is inserted.

•Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

1 Remove the back cover and battery.

Basics

2 ►Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

– –Type 1 (SM-J510F, SM-J510FN):

– –Type 2 (SM-J710F, SM-J710FN):

Samsung SM-J710FN-DS, SM-J710GN-DS, SM-J710F-DS, SM-J710F, SM-J710FN User Manual

Basics

►Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ).

––Type 1 (SM-J510F/DS, SM-J510FN/DS, SM-J510FN/DD, SM-J510GN/DS, SM-J510H/ DS):

– –Type 2 (SM-J710F/DS, SM-J710FN/DS, SM-J710FN/DD, SM-J710GN/DS):

Basics

Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

3 Replace the battery and back cover.

Removing the SIM or USIM card

Remove the back cover and battery.

Pull out the SIM or USIM card.

►Single SIM models:

►Dual SIM models:

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Customising SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager and select a SIM or USIM card to access the following options:

•Icon: Change the icon of the SIM or USIM card.

•Name: Change the display name of the SIM or USIM card.

•Network mode: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap Apps →Settings →SIM card manager and set the feature preferences for your cards in Preferred SIM card.

Basics

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•	Some memory cards may not be fully compatible with the device. Using an
	incompatible card may damage the device or the memory card, or corrupt the data
	stored in it.
•	Use caution to insert the memory card right-side up.
•	The device supports the FAT and the exFAT file systems for memory cards. When
	inserting a card formatted in a different file system, the device asks to reformat the
	memory card.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

Remove the back cover.

Insert a memory card with the gold-coloured contacts facing downwards.

3 Replace the back cover.

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap Apps →Settings →Storage →SD card →Unmount.

Remove the back cover.

Pull out the memory card.

Replace the back cover.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Storage →SD card →Format →FORMAT.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

• If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

•Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Basics

Touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the latest articles in various

categories.

Favourite apps

A folder

Screen indicators Apps screen icon

Home screen options

On the Home screen, tap Apps →Settings →Home screen to access the available options. Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

Basics

•Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

•Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.

•Screen grid: Change the size of the grid to display more or less items on the Home screen and the Apps screen.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving items

Tap and hold an item on the Home screen, and then drag it to a new location.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To move the item to another panel, drag it to the side of the screen.

To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen. The item will move to the panel at the top of the screen. Swipe to the left or right to move to another panel and drag the item to a new location.

Basics

Removing items

Tap and hold an item, and then drag it to Remove at the top of the screen.

Creating folders

Create folders and gather similar applications to quickly access and launch apps.

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

3 Tap Enter folder name and enter a folder name. To change the folder colour, tap .

To add more apps to the folder, tap , tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Home screen.

To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.

To delete apps in a folder, tap the folder, and then drag the app you want to delete to Remove at the top of the screen.

Basics

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap .

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

To set a panel as the main Home screen, tap .

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen.

Moving items

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen.

Creating folders

Create folders and gather similar applications to quickly access and launch apps you want.

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT.

Tap and hold an app, and then drag it over another app.

Basics

3 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

4 Tap Enter folder name and enter a folder name. To change the folder colour, tap .

To add more apps to the folder, tap , tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Apps screen.

To delete a folder, select a folder with . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Rearranging items

You can rearrange items in alphabetical order on the Apps screen.

On the Apps screen, tap A-Z →SAVE.

Searching for items

You can search for items on the Apps screen.

On the Apps screen, tap SEARCH and enter characters. The device will search for and display the items containing the characters you entered.

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal

/	Signal strength
/	Currently accessing SIM or USIM card (dual SIM models)

	Roaming (outside of normal service area)

	GPRS network connected

	EDGE network connected

	UMTS network connected

	HSDPA network connected

	HSPA+ network connected

/	LTE network connected (LTE-enabled models)

	Wi-Fi connected

	Bluetooth feature activated

	GPS activated

	Call in progress

	Missed call

	New text or multimedia message

	Alarm activated

	Mute mode activated

	Vibration mode activated

	Flight mode activated

	Error occurred or caution required

	Battery power level

Basics

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with Swipe, the default screen lock method.

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap Settings →Lock screen and security →Screen lock type, and then select a method.

When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

•Swipe: Swipe in any direction on the screen to unlock it.

•Pattern: Draw a pattern with four or more dots to unlock the screen.

•PIN: Enter a PIN with at least four numbers to unlock the screen.

•Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen.

•None: Do not set a screen lock method.

• If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

•You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen, tap Settings →Lock screen and security →Secure lock settings and tap the

Auto factory reset switch to activate it.

Basics

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

►Single SIM models:

Quick setting buttons