Samsung SM-J530F, SM-J530Y, SM-J730F, SM-J530F/DS, SM-J730GM User Guide

SM-J530F SM-J530F/DS SM-J530Y SM-J530Y/DS SM-J730F SM-J730F/DS SM-J730G/DS SM-J730GM/DS

SM-J530FM/DS SM-J530YM/DS SM-J730G

User Manual

English. 06/2017. Rev.1.0

www.samsung.com

Table of Contents

	Basics		Applications
	4	Read me first	54	Installing or uninstalling apps
	5	Device overheating situations and	56	Phone
		solutions	60	Contacts
	8	Package contents
			65	Messages
	9	Device layout
			68	Internet
	11	Battery
			69	Email
	13	SIM or USIM card (nano-SIM card)
			70	Camera
	18	Memory card
			81	Gallery
	21	Turning the device on and off
			86	Samsung Pay
	22	Controlling the touchscreen
			89	Samsung Members
	24	Home screen and Apps screen
			90	Game Launcher
	29	Lock screen
			93	Samsung Notes
	30	Always On Display
			94	Calendar
	32	Notification panel
			95	S Health
	34	Entering text
			98	Voice Recorder
	36	Screen capture
			99	My Files
	36	Opening apps
			99	Clock
	37	Secure Folder
			101	Calculator
	41	Multi window
			101	Radio
	46	Samsung account
			102	Google apps

47Transferring data from your previous device

50 Device and data management

52Sharing features

53Emergency mode

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Table of Contents

Settings

104 Introduction

104 Connections

115Sounds and vibration

116Notifications

116Display

117Wallpapers and themes

118Advanced features

120Device maintenance

122Apps

122Lock screen and security

130Cloud and accounts

132Google

132Accessibility

133General management

134Software update

134User manual

134About device / About phone

Appendix

135 Troubleshooting

140 Removing the battery

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Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

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Basics

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About device / About phone →Battery information.

•Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About device / About phone → Regulatory information.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

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Basics

Do the following when the device heats up:

•Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

•During the initial setup after purchase or when restoring data

•When downloading large files

•When using apps that require more power or using apps for extended periods

––When playing high-quality games for extended periods

––When recording videos for extended periods

––When streaming videos while using the maximum brightness setting

––When connecting to a TV

•While multitasking (or, when running many apps in the background)

––When using Multi window

––When updating or installing apps while recording videos

––When downloading large files during a video call

––When recording videos while using a navigation app

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Basics

•When using large amount of data for syncing with the cloud, email, or other accounts

•When using a navigation app in a car while the device is placed in direct sunlight

•When using the mobile hotspot and tethering feature

•When using the device in areas with weak signals or no reception

•When charging the battery with a damaged USB cable

•When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•When you are roaming

Do the following when the device heats up:

•Keep the device updated with the latest software.

•Conflicts between running apps may cause the device to heat up. Restart the device.

•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•Close apps that increase battery consumption or that run in the background when not in use.

•Delete unnecessary files or unused apps.

•Decrease the screen brightness.

•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

•If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

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Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•Do not store your device in very cold or very hot temperatures.

•Do not expose your device to direct sunlight for extended periods.

•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•Do not place the device in any areas that may overheat, such as on an electric heating mat.

•Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

•Never use a damaged charger or battery.

Package contents

Check the product box for the following items:

•Device

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

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Basics

Device layout

Speaker
Front camera	Flash
Proximity/Light sensor	Speaker
	Power key
Touchscreen
Home key (Fingerprint
recognition sensor)
Recents key
	Back key
Microphone
Multipurpose jack	Headset jack

Rear camera

NFC antenna

GPS antenna

Volume key

	Flash
		SIM card tray
	Main antenna	►Single SIM models:
		Memory card tray
		►Dual SIM models: SIM
		card / Memory card tray

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Basics

• Connectivity problems and battery drain may occur in the following situations:

– –If you attach metallic stickers on the antenna area of the device

––If you attach a device cover made with metallic material to the device

––If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

Keys

	Key	Function
	Power	•	Press and hold to turn the device on or off.
		•	Press to turn on or lock the screen.
	Recents	•	Tap to open the list of recent apps.
		•	Press to turn on the screen while the screen is locked.
	Home	•	Press to return to the Home screen.
		•	Press and hold to launch Google.
		•	Tap to return to the previous screen.
	Back	•	Tap and hold to access additional options for the current
			screen.
	Volume	•	Press to adjust the device volume.

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Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack.

2

3

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

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Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the device maintenance feature.

•When you are not using the device, turn off the screen by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps that need to be synced, such as emails.

•Decrease the backlight time.

•Decrease the screen brightness.

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

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Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

• Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►Single SIM models:

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Basics

►Dual SIM models:

––SIM card tray 1:

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Basics

– –SIM card tray 2:

	1		Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
			Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
			be damaged.
	2
			Pull out the SIM card tray gently from the tray slot.

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Basics

3

4

►Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

►Dual SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2.

Gently press the SIM or USIM card into the SIM card tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the SIM card tray back into the tray slot.

• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

• Fully insert the tray into the tray slot to prevent liquid from entering your device.

Correct card installation

►Dual SIM models:

Nano-SIM card

Nano-SIM card

microSD card

Use only a nano-SIM card.

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Basics

Removing the SIM or USIM card

1

2

3

Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the tray slot.

Remove the SIM or USIM card.

►Single SIM models:

►Dual SIM models:

4 Insert the SIM card tray back into the tray slot.

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Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Apps screen, tap Settings →Connections →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Customising SIM or USIM cards

On the Apps screen, tap Settings →Connections →SIM card manager and select a SIM or USIM card to access the following options:

•Icon: Change the icon of the SIM or USIM card.

•Name: Change the display name of the SIM or USIM card.

•Network mode: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Apps screen, tap Settings →Connections →SIM card manager and set the feature preferences for your cards in PREFERRED SIM CARD.

Memory card

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

	•	Some memory cards may not be fully compatible with the device. Using an
		incompatible card may damage the device or the memory card, or corrupt the data
		stored in it.
	•	Use caution to insert the memory card right-side up.

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Basics

• The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

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Basics

2

3

Pull out the memory card tray gently from the tray slot.

Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.

4 Gently press the memory card into the memory card tray to secure it.

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.

5 Insert the memory card tray back into the tray slot.

	•	If you insert the tray into your device while the tray is wet, your device may be
	•	damaged. Always make sure the tray is dry.
		Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Apps screen, tap Settings →Device maintenance →Storage →→Storage settings →SD card →UNMOUNT.

1

2

3

4

Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Pull out the memory card tray gently from the tray slot.

Remove the memory card.

Insert the memory card tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

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Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Apps screen, tap Settings →Device maintenance →Storage →→Storage settings →SD card →Format →FORMAT.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key	Power key

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Basics

Controlling the touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

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Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

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Basics

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen and Apps screen

Introduction

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

An app				A folder

News screen indicator. View the Screen indicators latest articles in various

categories.

Favourite apps

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Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key.

Home screen						Apps screen

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

Creating folders

Create folders and gather similar applications to quickly access and launch apps.

1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.

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Basics

2 Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.

Adding more apps

Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder.

Moving apps from a folder

Tap and hold an app to drag it to a new location.

Deleting a folder

Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

•Adding pages: Swipe to the left, and then tap .

•Moving pages: Tap and hold a panel preview, and then drag it to a new location.

•Deleting pages: Tap on the page.

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•Wallpapers and themes: Change the device’s wallpaper, theme, or icons.

•Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.

•Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →Home screen layout →Home screen only →APPLY.

You can now access all your apps by swiping to the left on the Home screen.

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Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal
/	Signal strength
/	Roaming (outside of normal service area)
/	Preferred SIM or USIM card for calls (dual SIM models)
	GPRS network connected
	EDGE network connected
	UMTS network connected
	HSDPA network connected
	HSPA+ network connected
/	LTE network connected
	Wi-Fi connected
	Bluetooth feature activated
	Location services being used
	Call in progress
	Missed call
	New text or multimedia message
	Alarm activated

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Icon Meaning

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with Swipe, the default screen lock method.

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap Settings →Lock screen and security →Screen lock type, and then select a method.

When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

•Swipe: Swipe in any direction on the screen to unlock it.

•Pattern: Draw a pattern with four or more dots to unlock the screen.

•PIN: Enter a PIN with at least four numbers to unlock the screen.

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•Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen.

•None: Do not set a screen lock method.

•Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen, tap Settings →Lock screen and security →Secure lock settings and tap the Auto factory reset switch to activate it.

Always On Display

You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off.

You can also check new notifications, such as messages or missed calls.

This feature may not be supported by some devices.

Opening notifications when the screen is off

When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off. Double-tap a notification icon with your finger to view its notification.

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