Panasonic KV-S2046C, KV-S2048C, KV-S2046CU, KV-S2026CA, KV-S2026CU User Manual

Model No. KV-S2048C KV-S2028C

KV-S2046C / S2046CU / S2046CA KV-S2026C / S2026CU / S2026CA

KV-S2046C KV-S2046CU KV-S2046CA

KV-S2048C KV-S2028C KV-S2026C KV-S2026CU KV-S2026CA

These instructions contain information on operating the scanner. Before reading these instructions, please read the Installation Guide enclosed with this unit.

Keep the CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the CD-ROM.

Thank you for purchasing a Panasonic High Speed Color Scanner.

•Panasonic supports your imaging needs with a reliable and easy to use document scanner.

•Panasonic has developed Panasonic Image Enhancement Technology to improve the quality of your scanned images even beyond the quality of your original document.

Illegal Duplication

It is unlawful to make duplication of certain documents.

Duplicating certain documents may be illegal in your country.

Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to duplicate in your country.

•Currency

•Bank notes and checks

•Bank and government bonds, and securities

•Passports, licenses, official or private documents, identification cards, and the like

•Copyright materials, or trademarks without the consent of the owner

•Postage stamps, and other negotiable instruments

This list is not inclusive, and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

Notice:

Install your machine near a supervised area to prevent illegal duplication from being made.

As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

However, KV-S2026C and KV-S2046C do not comply with the ENERGY STAR Eligibility Criteria after April 1, 2007.

•Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

•IBM and AT are trademarks of International Business Machines Corporation in the United States, other countries, or both.

•ISIS, MultiStream, and QuickScan Pro are registered trademarks or trademarks of EMC Corporation.

•Adobe and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

•Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

•Each company’s name or company product name is each company’s trademark or registered trademark.

The information given in these Operating Instructions is subject to change without notice.

2

Before

You Start

Table of Contents

Page

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

• KV-S2048C, KV-S2028C, KV-S2026C / S2026CU / S2026CA. . . . . . . . . . . . . 9

• KV-S2046C / S2046CU / S2046CA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

• Power turn-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

• About LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

• About the SCSI setting (for using SCSI interface only) . . . . . . . . . . . . . . . . . . 12

Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

• System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

• CD-ROM Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

• Complete installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

• All Drivers & Utilities installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

• Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

• Application installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

• Viewing manuals from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

• Viewing manuals installed on your computer . . . . . . . . . . . . . . . . . . . . . . . . . 17

	Document Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
	• Acceptable documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Operation	• Unacceptable documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
	Loading Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
	• When scanning multiple sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

• Removing paper jams from the feeding section . . . . . . . . . . . . . . . . . . . . . . . 22

Care

and

Maintenance

Cleaning the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

• Outside of the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

• Inside the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

• Cleaning the reflector sheet for the ending sensor . . . . . . . . . . . . . . . . . . . . . 24

• Cleaning the rollers and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

• Cleaning the CIS glasses and sensor rollers. . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

• Replacing the paper feed roller module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

• Replacing the double-feed prevention roller module . . . . . . . . . . . . . . . . . . . . 32

How to re-attach the sensor rollers . . . . . . . . . . . . . . . . . . . . . . 34

• Re-attach the sensor roller for back scanning to the ADF door. . . . . . . . . . . . 34

• Re-attach the sensor roller for front scanning . . . . . . . . . . . . . . . . . . . . . . . . . 34

	Shading Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	35
Appendix
	Repacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36

• KV-S2048C, KV-S2028C, KV-S2026C / S2026CU / S2026CA. . . . . . . . . . . . 36

• KV-S2046C / S2046CU / S2046CA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

• Changing the paper feed roller module and double-feed prevention roller . . . 39

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

3

Notice

Federal Communications Commission Requirements

(For United States only)

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and the provided power supply cord. Also, any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device.

For your safety please read the following text carefully. (For United Kingdom only)

This appliance is supplied with a moulded three pin mains plug for your safety and convenience.

A 5 amp. fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has

a rating of 5 amps. and that it is approved by ASTA or BSI to BS1362. Check for the ASTA mark		or the BSI
mark	on the body of the fuse. If the plug contains a removable fuse cover you must ensure that it is refitted when

the fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer.

If the fitted moulded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug cut off and disposed of safely.

There is danger of severe electrical shock if the cut off plug is inserted into any 13 amp. socket.

If a new plug is to be fitted please observe the wiring cord as shown below. If in any doubt please consult a qualified electrician.

WARNING: This appliance must be earthed.

IMPORTANT: The wires in this mains lead are coloured in accordance with the following cord. Green-and-Yellow : Earth

Blue	: Neutral
Brown	: Live

As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.

The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured Green-and-Yellow.

The wire which is coloured Blue must be connected to the terminal in the plug which is marked with the letter N or coloured Black.

The wire which is coloured Brown must be connected to the terminal in the plug which is marked with the letter L or coloured Red.

How to replace the fuse :

Open the fuse compartment with a screwdriver and replace the fuse.

4

For Your Safety

To prevent severe injury and loss of life, read this section carefully before using the unit to ensure proper and safe operation of your unit.

This section explains the graphic symbols used in this manual

Denotes a potential

hazard that could WARNING result in serious injury

or death.

Denotes hazards that

could result in minor CAUTION injury or damage to

the unit.

These symbols are used to alert operators to a specific operating procedure that must not be performed.

These symbols are used to alert operators to a specific operating procedure that must be emphasized in order to operate the unit safely.

WARNING

Power and Ground Connection

The power source voltage of this unit is listed on the nameplate.

Only plug the unit into an AC outlet with the proper voltage.

If you use a cord with an unspecified current rating, the unit or plug may emit smoke or become hot to the touch.

When you operate this product, the power outlet should be near the product and easily accessible.

To ensure safe operation the power cord supplied must be inserted into a standard three-prong AC outlet which is effectively grounded (earthed) through the normal wiring.

The fact that the equipment operates satisfactorily does not imply that the power point is grounded (earthed) and that the installation is completely safe. For your safety, if in any doubt about the effective grounding (earthing) of the power point, consult a qualified electrician.

If the plug cannot be inserted into the AC outlet, contact a licensed electrician to replace the AC outlet with a properly grounded (earthed) one.

Do not defeat the purpose of the grounding (earthing) plug (ex. do not use a conversion plug).

Plug the power cord firmly into an AC outlet. Otherwise, it can cause fire or electric shock.

Do not pull, bend, rest objects on, or chafe the power cord, and plug.

Damage to the power cord or plug can cause fire or electric shock.

Do not attempt to repair the power cord, or plug. If the power cord or plug is damaged or frayed, contact an authorized service representative for a replacement.

Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount of current that can generate heat, and eventually cause fire if left unattended over an extended period of time.

Never touch the plug with wet hands. Danger of electric shock exists.

Stop operation immediately if the unit emits smoke, excessive heat, abnormal smell, or unusual noise. These conditions can cause fire or electric shock. Immediately turn the unit off, and unplug the power cord, and contact your dealer for service.

When disconnecting the unit, grasp the plug instead of the cord. Pulling on a cord forcibly can damage it, and cause fire or electric shock.

5

For Your Safety

Operating Safeguards

If metal fragments or water gets into the unit, turn the unit off, and unplug the unit immediately. Contact your dealer for service. Operating the contaminated unit can cause fire or electric shock.

Do not open covers, and do not attempt to repair the unit yourself. Contact your dealer for service.

Do not alter the unit or modify any parts. Alteration or modification can cause fire or electric shock.

During thunderstorms, do not touch the unit and plug. It may cause an electric shock.

Roller Cleaning Paper

Do not drink or inhale the roller cleaning paper fluid including isopropyl alcohol.

The roller cleaning paper may be harmful to sensitive skin. Please use protective gloves.

Do not use the roller cleaning paper near a heater or open flame.

CAUTION

Power

The unit should be used only with the power cord enclosed with the unit.

When the unit is not used over an extended period of time, switch it off, and unplug it. If an unused unit is left connected to a power source for a long period, degraded insulation may cause electric shock, current leakage, or fire.

Installation and Relocation

Do not position the unit in a location where it is unstable.

To prevent fire or shock hazard, do not expose this unit to rain or any type of moisture.

Do not place the unit in a hot humid or dusty environment.

Prolonged exposure to these adverse conditions may cause fire or electric shock.

When moving the unit, be sure to unplug the power cord from the AC outlet. If the unit is moved with the power cord attached, it can cause damage to the cord which could result in fire or electric shock.

Do not use the tray hanging out of a table.

When carrying the unit, do not use the trays as handles.

When carrying the unit, hold the both side grips.

Operating Safeguards

If the unit falls down or gets damaged, turn the unit off, and unplug the power cord. Otherwise, it may cause fire or electric shock.

Do not place any liquids or heavy items on the unit.

Accidental spillage of liquid into the unit may cause severe damage. If this occurs, turn the unit off, unplug the power cord, and contact your dealer for service.

6

For Your Safety

Caution Labels

KV-S2048C, KV-S2028C, KV-S2026C / S2026CU / S2026CA

KV-S2046C / S2046CU / S2046CA

7

For Your Safety

Precautions

Installation

•Do not place the scanner in direct sunlight, in a cold draft, or near heating apparatus.

•Do not place the scanner near apparatus which generate electronic or magnetic noise.

•Protect the scanner from static electricity.

•Do not move the scanner immediately from a cold place to a warm place. It may cause dew.

CD-ROM

•Handle a CD-ROM carefully.

•Prevent a CD-ROM from damage, and keep clean.

Roller Cleaning Paper

•Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 40 °C (104 °F).

•Only use the roller cleaning paper to clean the rollers and scanning area.

•If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS).

•Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.

KEEP AWAY FROM FIRE.

Others

•Remove all staples from the document before scanning.

•Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside of scanner.

8

Component Identification

KV-S2048C, KV-S2028C, KV-S2026C / S2026CU / S2026CA

	Document guides	Imprinter door
		(for KV-S2048C only)
	Paper feed roller	ADF door
		ADF door release
	Feed tray
		STOP/START button
	Feed extension
		LED
	tray

Business card stopper

Exit extension

tray

Exit stopper

Exit tray

Radiation vent

Power switch

Business card guides

AC inlet

USB connector

DIP switch

(for KV-S2026C / S2026CU / S2026CA only)

Imprinter door pull

(for KV-S2048C only)

Imprinter door

(for KV-S2048C only)

SCSI connectors

(for KV-S2026C / S2026CU / S2026CA only)

Power cord

Plugs vary in shape among countries.

Note:

≥KV-S2048C and KV-S2028C have only USB interface.

9

Component Identification

KV-S2046C / S2046CU / S2046CA

Document guides

Paper feed roller

Feed tray

Feed extension tray

Business card stopper

Exit stopper

Exit extension tray

Exit tray

AC inlet

USB connector

DIP switch

Imprinter door

ADF door

ADF door release

STOP/START button

LED

Radiation vent

Power switch

Business card guides

Imprinter door pull

Imprinter door

SCSI connectors

Power cord

Plugs vary in shape among countries.

10

Component Identification

Power turn-on sequence

1	Turn on the power of the scanner.
	• Press the power switch.

(The LED will now light.)

2 Turn on the power of the host computer after scanner’s LED lights green.

•In case of the USB connection, the host computer recognizes the scanner auto-

matically when the scanner is powered on	LED
even after the host computer is powered
on.

About LED

LED indicates the status of the scanner as follows:

LED light	Status
Green	Ready to scan or scanning
Green (Blink)	Sleep mode
Orange	Ready to scan or scanning with warning *1
Orange (Blink)	Initializing
	Sleeping with warning *1 *3
Red	An error occurred *2

*1 *1 *2

*3

The rollers need to be cleaned or replaced.

Check the status of the scanner using the User utility. The User utility is included in the CD-ROM.

With KV-S2048C and KV-S2028C, the LED blinks in green.

11

Component Identification

About the SCSI setting (for using SCSI interface only)

(For KV-S2046C / S2046CU / S2046CA / S2026C / S2026CU / S2026CA)

When connecting the scanner to a SCSI chain using a SCSI cable, perform the SCSI ID setting correctly. The scanner is provided with a DIP switch for the SCSI ID No. setting and the terminator setting.

SCSI ID Setting

	ID No.		Switch		Remarks
		#2	#1	#0
	0	OFF	OFF	OFF
	1	OFF	OFF	ON
	2	OFF	ON	OFF
	3	OFF	ON	ON
	4	ON	OFF	OFF
	5	ON	OFF	ON
	6	ON	ON	OFF	Default setting
	7	ON	ON	ON

SCSI Terminator Setting

Function	Switch		Description
Enable	ON	•	The last device in the SCSI chain
		•	Default setting
Disable	OFF	Not the last device in the SCSI chain

12

Installing Software

System requirements

	KV-S2048C		KV-S2046C / S2046CU / S2046CA
	KV-S2028C		KV-S2026C / S2026CU / S2026CA
Computer	IBM® PC/AT® or compatible machine with a CD-ROM drive
CPU	Pentium® III, 1GHz or higher
OS	Windows® 2000*1, Windows® XP*2, Windows VistaTM *3 (64 bit is not available.)
	USB 2.0		USB 2.0
Interface			SCSI III
			Recommended SCSI board
			Adaptec SCSI 2930U / 2940U / 29160N / 19160
			With Windows Vista: Adaptec 29160N / 19160
Memory	256 MB or higher
HDD	1 GB or more free space is required.

*1 Microsoft® Windows® 2000 operating system (hereafter Windows 2000) *2 Microsoft® Windows® XP operating system (hereafter Windows XP)

*3 Microsoft® Windows VistaTM operating system (hereafter Windows Vista)

•The above system requirements may not satisfy recommendation of all operating system and bundled application softwares.

CD-ROM Contents

		Contents
		Device Driver
	Drivers	TWAIN
		ISIS
	Applications	RTIV
		QuickScan ProTM Demo
	Utilities	User Utility
		Installation Guide
		Operating Instructions
	Manuals	PIE Reference Manual
		RTIV Reference Manual
		User Utility Reference Manual
	Others	Control Sheet
		Warranty Information (U.S.A. Only)

•RTIV (Reliable Throughput Imaging Viewer) is a Panasonic original application software, and does not require either TWAIN driver nor ISIS driver.

•PIE is an acronym for Panasonic Image Enhancement Technology.

•To view manuals, Adobe® Reader® must be installed.

•If the CD-ROM does not automatically start, please run “CDRun.exe” on the CD-ROM.

•There are some restrictions for QuickScan Pro due to being a trial version.

•When using QuickScan Pro, the ISIS driver is required.

•The control sheets are stored as PDF files in the CD-ROM provided with the scanner. For use them, print the control sheets in the same size as the document pages to be scanned.

Make sure to login to Windows 2000 / Windows XP / Windows Vista as an administrator.

13

Installing Software

Complete installation

All drivers, applications, utilities, and manuals can be installed at the same time using the Complete installation.

1

2

3

Turn off the power of the scanner.

Insert the CD-ROM into your CD/DVD drive on your computer.

If you have a feature called ’Autorun’ activated, this will start the installation process automatically.

Note:

•If the AutoPlay dialog box is displayed in Windows Vista, select ’CDRun.exe’.

•If the program does not automatically start, click [Start], click [Run...], click [Browse...], and select the CD/ DVD drive containing the installation software, double-click on “CDRun.exe” in the root directory to manually start the installation routine, then click [OK].

4

5

6

7

8

Select your scanner.

Select the [Complete] from the [Installation] list.

Follow the instructions on the screen.

If the screen 'Windows* can't verify the publisher of this driver software' appears, continue with the installation by selecting 'Install this driver software anyway'.

Turn on the power of the scanner.

Follow the instructions of the hardware wizard to complete the installation. The installation process is performed automatically in Windows Vista.

Even if the screen ‘Digital Signature was not found for this driver’ or ‘has not passed Windows Logo testing···’ appears, continue with the installation.

* Microsoft® Windows® operating system (hereafter Windows)

14