Panasonic KEY TELEPHONE User Manual

0 (0)

KEY TELEPHONE USER GUIDE

Before using this phone, please read these instructions completely.

Section 750

Issued August, 1998

The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Matsushita Communication Industrial Co. Ltd (MCI). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to the said software or hardware.

Reproduction, publication, or duplication of this manual, or any part thereof, in any manner, mechanically, electronically, or photographically, is prohibited without permission of the Matsushita Communication Industrial Co. Ltd (MCI).

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Small-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Changing the Default Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Understanding Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using Variable Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Large-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing the Default Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding Display Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2. Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusting Volume and Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Setting Up Flexible Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting Up One-touch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting Up Speed Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Assigning and Deleting PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Assigning SSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Linking System Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Assigning and Deleting Names for PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . 26

3. Placing Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessing an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Non-verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Redialing Outside Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Dialling Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Checking Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

4. Handling Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Supervised Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents

Unsupervised Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Extension Group Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Extension Direct Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Trunk Group Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Trunk Direct Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5. Communicating Within Your Office . . . . . . . . . . . . . . . . . . . 45

Calling Other Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Switching Between Tone and Voice Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Answering a Page (Meet-Me Answer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making Announcements to Busy Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using Camp-on (Call Waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Message Waiting/Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Using Do-Not-Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

6. Using Additional Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the MIC Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using Off-Hook Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using Handsfree Answerback and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using Voice Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using the Flash Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Making Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Controlling Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Caller ID Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Call Log Operation for a Small-display Phones . . . . . . . . . . . . . . . . . . . . . . . . . 60 Call Log Format for the Large-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Appendix A. Dial Code List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Appendix B. Customized PSD Bin Numbers . . . . . . . . . . . . . . 66

PREFACE

The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX. The ICX is a telephone system that provides you with a powerful set of features for handling calls.

This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the ICX:

		U.K.	Hong Kong
•	12 key-Standard	VB-D411UK

•	12 key-Speakerphone		VB-44221HK

•	12 key-Display Speakerphone	VB-D411DSUK	VB-44223HK
•	12 key-Large Display Speakerphone	VB-D411LDSUK	VB-44225HK
• 12 key-Soft key Display Speakerphone		VB-D411DSVUK VB-44224HK
•	24 key-Display	VB-D611DUK

•	24 key-Display Speakerphone	VB-D611DSUK	VB-44233HK
•	EM24-24 key Expansion Module	VB-D331UK	VB-44310HK
•	DSS-72 key DSS/BLF	VB-D631UK	VB-44320HK

HOW TO USE THIS MANUAL

We recommend that you read the entire manual before using your digital phone, in order to get a clear idea of its capabilities.

WHAT THIS MANUAL CONTAINS

This manual contains the following chapters:

•Chapter 1, “Understanding Your Phone” - Describes features of Panasonic digital telephones.

•Chapter 2, “Setting Up Your Phone” - Provides procedures for setting up telephone features such as Flexible Function (FF) keys.

Key Telephone User’s Guide

Preface

•Chapter 3, “Placing Outside Calls” - Provides procedures for making outside calls.

•Chapter 4, “Handling Incoming Calls” - Provides several procedures for answering calls.

•Chapter 5, “Communicating Within Your Office” - Provides procedures for handling internal calls.

•Chapter 6, “Using Additional Features” - Provides procedures for using additional features.

•Appendix A, “Dial Code List.” - Provides a list of dial codes used for programming FF keys.

•Appendix B, “Customized PSD Bin Numbers.” - Provides a table for documenting or tracking your personalized list of speed dial numbers.

NOTATION USED

This user guide uses the following conventions:

•References to chapters and sections are enclosed in quotation marks and include the title and page number. For example: “Setting Up Flexible Function Keys” on page 19.

•References to information you are to enter or dial are printed in boldface, mixed-case characters. For example: Enter 73*.

•References to the telephone keypad are printed in bold, upper case characters. For example: Press the HOLD key.

FOR MORE INFORMATION

For more information about features available with the Panasonic ICX system and digital phones, contact your system administrator or ICX dealer, or refer to the Panasonic publication Feature Operation (Section 700).

6	Key Telephone User’s Guide

1. UNDERSTANDING YOUR PHONE

The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features:

•Non-Display Phones (page 7)

•Small-Display Phones (page 9)

•Large-Display Phones (page 13)

•Using Variable Mode (page 12)

•Changing the Default Display (pages 11 and 15)

•Understanding Display Information (pages 11 and 16)

NON-DISPLAY PHONES

Non-display phones do not have a Liquid Crystal Display (LCD). Table 1 on page 8 describes the features (1-18 below) that are typical of non-display phones.

Figure 1. Non-display phone

Key Telephone User Guide

1. Understanding Your Phone

Table 1. Non-display phone features

#	Feature	Description

1	Message Waiting Indicator	Indicates that you have a message.

2	PROG Key	Used to program Flexible Function (FF) and one-
		touch keys, to adjust ringer volume, and to send a
		flash signal. Depending on the setup of your sys-
		tem, may also be used to transfer calls.

3	CONF Key	Used to establish conference calls and to check FF
		key and one-touch features.

4	One-Touch Keys	Used to make outside calls or to access system fea-
		tures.

5	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.

6	DND/CF Indicator	Indicates that Do-Not-Disturb (DND) or Call For-
		warding is set.

7	MIC Indicator	Indicates that your voice is not muted (i.e., party on
		the other end can hear you). Goes off when your
		hands-free microphone is muted and flashes when
		your handset is muted.

8	INT Indicator	Lights when you are on a call and flashes when you
		hold a call.
9	ON/OFF Indicator	Lights when the ON/OFF key has been pressed.

10	FL/R Key	Used to end an outside call and to either restore out-
10		side dial tone or switch to external dial tone status
		side dial tone or switch to external dial tone status
		without hanging up the receiver.

11	REDIAL Key	Used to redial the last number dialled.

12	MEMORY Key	Used to access speed dialling or enter account
		codes.

13	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.
14	LINE Key	Used to seize a free outside line.

15	VOLUME Key	Used to adjust the level of tones, background
		music, ringing, receiver volume, and display con-
		trast.

16	HOLD Key	Used to hold calls, to retrieve held calls, and to
		complete FF key programming.

17	Microphone	Used to talk to another party without using the
		handset.

18	Speaker	Outputs tones and voice at your extension.

8	Key Telephone User Guide

1. Understanding Your Phone

SMALL-DISPLAY PHONES

Small-display phones have a display containing two lines of text. Table 2 on page 9 describes the features (1-22 below) that are typical of small-display phones.

Figure 2. Small-display phone




























Table 2. Small-display phone features
#	Feature		Description
1	Message Waiting Indicator	Indicates that you have a message.
2	Display	Displays information about the phone’s status,
		menus, and dialling directories, .
3	MODE Key	Used to change display modes from Default Mode
		to Speed Dial Mode or Extension Directory Mode.
4	END Key	Used to exit Directory Mode and return the display
		to Default Mode.
Key Telephone User Guide				9

1. Understanding Your Phone

#	Feature	Description

5	Soft Keys	Used to select speed dial directories or numbers.

6	PROG Key	Used to program Flexible Function (FF) and one-
		touch keys, to adjust ringer volume, and to send a
		flash signal. Depending on the setup of your sys-
		tem, may also be used to transfer calls.

7	CONF Key	Used to establish conference calls and to check FF
		key and one-touch features.

8	One-Touch Keys	Used to make outside calls or to access system fea-
		tures.

9	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.

10	DND/CF Indicator	Indicates that Do-Not-Disturb (DND) or Call For-
		warding is set.

11	INT Indicator	Lights when you are on a call and flashes when you
		hold a call.

12	MIC Indicator	Indicates that your voice is not muted (i.e., party on
		the other end can hear you). Goes off when your
		hands-free microphone is muted and flashes when
		your handset is muted.

13	ON/OFF Indicator	Lights when the ON/OFF key has been pressed.

14	FL/R Key	Used to end an outside call and to either restore out-
		side dial tone or switch to external dial tone status
		without hanging up the receiver.

15	REDIAL Key	Used to redial the last number dialled.

16	MEMORY Key	Used to access speed dialling or enter account
		codes.

17	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.

18	LINE Key	Used to seize a free outside line.

19	VOLUME Key	Used to adjust the level of tones, background
19		music, ringing, receiver volume, and display con-
		trast.

20	HOLD Key	Used to hold calls, to retrieve held calls, and to
		complete FF key programming.

21	Microphone	Used to talk to another party without using the
		handset.

22	Speaker	Outputs tones and voice at your extension.

10	Key Telephone User Guide

1. Understanding Your Phone

Changing the Default Display

The MODE key enables you to change the software mode of the display from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dial [PSD], or Extension directories). The END key enables you to return the display to Default Mode.

While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or Extension directories. After selecting the desired directory, the soft keys also enable you to either view or dial speed dial or extension numbers. (For more information on using directories to make calls, see “Dialling Speed Dial Numbers” on page 34 and “Calling Other Extensions” on page 45.)

While in Variable Mode, you can also use the soft keys to access various system features.

Notes:

•You must be in Directory Mode to view speed dial and extension directories or dial speed dial numbers using the soft keys.

•The system features displayed in Variable Mode require system programming

To display the Directory Mode on a small-display phone

1. (A)Press the MODE key one time to access the speed dial directories. (

and appear on the second line of the display.)

(B)Press the MODE key twice to access the Extension Directory. ( appears on the second line of the display.)

2.Press the END key to return to Default Mode.

Understanding Display Information

Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below.

Figure 3. Idle condition for small-display phone (display default)


Extension							User name
Extension							User name

Key Telephone User Guide

1. Understanding Your Phone

Figure 4. Messages received for small-display phone

Number of

Person that

messages

left the first

message

Figure 5. Reminder alarm for small-display phone

Alarm time

Alarm

indicator

Figure 6. Incoming outside call for small-display phone

Incoming outside

Outside line

call

number

Figure 7. Outside call in progress for small-display phone

Outside call

! #$

% &

Call

in progress

duration

Figure 8. Internal calling in use for small-display phone

Intercom call

Called

(

party

Using Variable Mode

Using Variable Mode allows you to use the soft keys to access programmed system features when your phone is in the following states:

•During an intercom call

•During a CO dial tone

•During a trunk call

•After dialling a busy extension

To activate Variable Mode on a small-display phone

1. Lift the handset or press the ON/OFF key.

12	Key Telephone User Guide

1. Understanding Your Phone

2.Press Variable Mode Key.

3.Replace the handset or press the ON/OFF key.

To use Variable Mode on a small-display phone

1.After turning Variable Mode on, the display will reflect the programmed features during an intercom call, CO dial tone, trunk call, or after dialling a busy extension.

2.Press the > or < key next to the desired feature.

LARGE-DISPLAY PHONES

Large-display phones are distinguished by their large displays. Table 3 on page 14 describes the features (1-23 below) that are typical of large display phones.

Figure 9. Large-display phone

Key Telephone User Guide

1. Understanding Your Phone

Table 3. Large-display phone features

#	Feature		Description

1	Message Waiting Indicator	Indicates that you have a message.

2	Display	Displays information about the phone’s status,
		menus, and dialling directories.
3	Soft Keys	Used to select menus, directories, speed dial num-
		bers, and to access call-handling features.
4	PROG Key	Used to program FF and one-touch keys, to adjust
		ringer volume and to send a flash signal. Depending
		on the setup of your system, may also be used to
		transfer calls.

5	CONF Key	Used to establish conference calls and to check
		Flexible Function (FF) and one-touch key settings.

6	MIC Key	Used to activate/deactivate the Microphone/Mute
		function. When activated, the party on the other end
		can hear you. (See item 13, MIC Indicator.)

7	MENU Key	Used to return to the default Main Menu screen
		which contains the following items:
		•	Personal Dial
		•	System Dial
		•	Extension
		•	Function System
		•	Function Ext

8	PREV Key	Used to return to the previous screen.

9	NEXT Key	Used to advance to the next screen.

10	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.

11	DND/CF Indicator	Indicates that Do-Not-Disturb (DND) or Call For-
		warding is set.

12	INT Indicator	Lights when you are on a call and flashes when you
		hold a call.
13	MIC Indicator	Indicates that your voice is not muted (i.e., party on
		the other end can hear you). Goes off when your
		hands-free microphone is muted and flashes when
		your handset is muted.

14	ON/OFF Indicator	Lights when the ON/OFF key has been pressed.

15	FL/R Key	Used to end an outside call and to either restore out-
15		side dial tone or switch to external dial tone status
		without hanging up the receiver.

16	REDIAL Key	Used to redial the last number dialled.

14	Key Telephone User Guide

		1. Understanding Your Phone

#	Feature	Description

17	MEMORY Key	Used to access speed dialling or enter account
		codes.

18	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.

19	LINE Key	Used to seize a free outside line.

20	VOLUME Key	Used to adjust level of tones, background music,
		ringing, receiver volume, and display contrast.

21	HOLD Key	Used to hold calls, to retrieve held calls, and to
		complete FF key programming.

22	Microphone	Used to talk to another party without using the
		handset.

23	Speaker	Outputs tones and voice at your extension.

Changing the Default Display

The ten soft keys located alongside the display on a large-display phone allow you to change the software mode of the display. Instead of displaying the Main Menu (Default Mode) for instance, you can set your phone to display one of the following directories or menus:

•Personal Dial - Allows you to program, view, or dial PSD numbers using the soft keys.

•System Dial - Allows you to view or dial SSD numbers using the soft keys.

•Extension - Allows you to view or dial other extensions using the soft keys.

•Function System - Allows you to access most key telephone features, such as Call Forwarding, Do-Not-Disturb (DND), Microphone Mute, Background Music, Call Pickup, Account Codes, etc.

•Function Extension - Allows you to assign frequently used phone features for easy access. Most items found under the Function System Menu can be assigned to the Function Extension Menu in any order you desire.

To display a directory or menu on a large-display phone

1.Press the soft key to the left of the desired directory or menu. (The selected directory or menu of feature displays.)

2.Press the MENU key to return to the Main Menu.

Note: Menus are programmable or customizable per extension. Therefore, the actual menu that displays depends on your system configuration.

Key Telephone User Guide

1. Understanding Your Phone

Understanding Display Information

Figure 10. Idle condition for large-display phone (display default


Extension						User name
Extension						User name

! # #

) #

*+ ! ) *+ !

Figure 11. Messages received for large-display phone

Number of

Person that

messages

left the first

! # #

message

) #

)

Figure 12. Reminder alarm for large-display phone

Alarm

Alarm time

indicator

! # #

) #

)

16	Key Telephone User Guide

		1. Understanding Your Phone
Figure 13. Incoming outside call for large-display phone
Incoming outside			Outside line
	!	"
call			number

! # #

) #

*+ ! ) *+ !

Figure 14. Outside call in progress for large-display phone

Outside call	! #$	% &	Call

in progress			duration

! # #

) #

*+ ! ) *+ !

Figure 15. Internal calling in use for large-display phone

Intercom call			Called
	'	(	Called

			party
			party

! # #

) #

*+ ! ) *+ !

Key Telephone User Guide

2. SETTING UP YOUR PHONE

You can use the procedures in this chapter to customize your phone for the following:

•Adjusting Volume and Display Settings (page 18)

•Setting Up Flexible Function Keys (page 19)

•Setting Up One-touch Keys (page 20)

•Setting Up Speed Dialling (page 22)

•Assigning and Deleting Personal Speed Dial (PSD) Numbers (page 22)

•Linking System Speed Dial Numbers (page 25)

•Assigning and Deleting Names for PSD Numbers (page 26)

ADJUSTING VOLUME AND DISPLAY SETTINGS

You can adjust the volume or display contrast of the following by pressing the

VOLUME key:

•Intercom and incoming ringer

•Handset

•Speaker

•Display contrast of your phone

To adjust the volume of your phone while it is in use

1.Press the VOLUME key:

a. During ringing to adjust the intercom or incoming ring tone.

a. During a call to adjust the handset or speaker volume.

To adjust the ringer volume of your phone while it is idle

1.Press the ON/OFF key.

2.Press the PROG key.

3.Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.)

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2. Setting Up Your Phone

Enter 9, then 2 to adjust the intercom ring tone. (The phone produces a tone.)

4.Press the VOLUME key.

5.Press the ON/OFF key.

To adjust the display contrast of your phone

Note: This task requires a display phone.

1.While the phone is idle, press the # key.

2.Press the VOLUME key several times as needed.

SETTING UP FLEXIBLE FUNCTION KEYS

You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers.

Note: You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or ICX dealer to make changes to dedicated FF keys.

To set up FF keys

1.Pickup the handset or press the ON/OFF key.

2.Press the PROG key.

3.Press the FF key to be programmed.

4.Do one of the following:

	If . . .	Then . . .

You want one-key assess to a certain fea-		a. For a fixed dial code, press the REDIAL
ture:		key. For a flexible dial code, proceed to
		step b.
Notes:		b. Enter one of the dial codes listed in
•	You must enter a dial code when	b. Enter one of the dial codes listed in
•	You must enter a dial code when	Appendix A, “Dial Code List.”
	assigning features. (See Chapter A,	Appendix A, “Dial Code List.”
	assigning features. (See Chapter A,
	“Dial Code List” on page 63.)	Note:
•	Not all dial codes can be stored in FF	Note:
•	Not all dial codes can be stored in FF
	keys

**You want one-key access to a specific		Enter the extension number.
extension number, plus the ability to pick up
the extension’s calls and know when the
extension is busy.

Key Telephone User Guide

2. Setting Up Your Phone

. . .If	. . .Then

**If you assign an extension number to an FF key, the FF key will light red when the extension is busy. It will light green when Do-Not-Disturb (DND)or Call Forwarding is set. In addition, you can pick up a call that is ringing or on hold at the extension by simply pressing the FF key when it is flashing.

5.Press the HOLD key.

6.Repeat steps 2-5 to program additional keys.

7.Replace the handset or press the ON/OFF key.

To clear an FF key’s programming

1.Pick up the handset or press the ON/OFF key.

2.Press the PROG key.

3.Press the desired FF key.

4.Press the HOLD key.

5.Replace the handset or press the ON/OFF key.

To check the FF key’s setup

Note: This task requires a display phone.

1.Pick up the handset or press the ON/OFF key.

2.Press the CONF key.

3.Press the FF key. The assigned function appears on the display.

4.Replace the handset or press the ON/OFF key.

SETTING UP ONE-TOUCH KEYS

You can set up one-touch keys on a non-display or small-display phone to store phone numbers, speed dial numbers, or feature access codes.

To program a one-touch key for an outside phone number

1.Pickup the handset or press the ON/OFF key.

2.Press the PROG key.

3.Press the one-touch key to be programmed.

20	Key Telephone User Guide

2. Setting Up Your Phone

4.Dial the phone number to be stored.

5.Press the HOLD key.

6.Replace the handset or press the ON/OFF key.

To assign an SSD number to a one-touch key

1.Pickup the handset or press the ON/OFF key.

2.Press the PROG key.

3.Press the one-touch key to be programmed.

4.Press the MEMORY key.

5.Enter the SSD bin number to be programmed.

6.Press the HOLD key.

7.Replace the handset or press the ON/OFF key.

To assign a feature code or extension number to a one-touch

Note: **When the system is set up for MCO Code level, one-touch keys automatically dial an outside line. (MCO Code level requires system programming.)

1.Pickup the handset or press the ON/OFF key.

2.Press the PROG key.

3.Press the one-touch key to be programmed.

4.**If the feature functions at the MCO Code level, press MEMORY * #.

5.Enter the desired feature code or extension number.

6.Press the HOLD key.

7.Replace the handset or press the ON/OFF key.

To check a programmed one-touch key

Note: This task requires a display phone.

1.Pickup the handset or press the ON/OFF key.

2.Press the CONF key.

Key Telephone User Guide

2.Setting Up Your Phone

3.Press the one-touch key to be checked. (Programmed data appears on the display.)

4.Replace the handset or press the ON/OFF key.

SETTING UP SPEED DIALLING

You can set up the following speed dial features using your phone’s one-touch or soft keys:

•Speed dial numbers

•Speed dial linking

•Speed dial names

Assigning and Deleting PSD Numbers

You can assign frequently called numbers (or System Speed Dial [SSD] numbers) to your phone’s one-touch or soft keys. These keys are preprogrammed to correspond to specific PSD codes or bins. You store your PSD numbers in these bins. When you press a one-touch or soft key containing a PSD number, the PSD bin associated with that key is accessed and the speed dial number is dialled.

You can assign up to 10 PSD numbers to the one-touch keys on a non-display or small-display phone (PSD bins 80-89) and up to 20 PSD numbers to the soft keys on a large-display phone (PSD bins 80-99).

When in the PSD Directory Mode, you can view the PSD bin numbers on the display. On a small-display phone, two bins are displayed at a time. To display the next two bins, press the # key. To display the previous two bins, press the * key. On a large-display phone, 10 PSD bins are displayed at a time. To display the next 10 bins, press the NEXT key. To display the previous 10 bins, press the PREV key.

For a list of corresponding PSD bin numbers and one-touch or soft keys, see Figure 16 and Table 4 on page 23.

Notes:

•On a small-display phone, you must be in the PSD Directory Mode to assign, access, or view numbers in PSD bins 90-99. On a non-display phone, you access or assign numbers to PSD bins 90-99 by pressing the MEMORY key and entering the PSD bin number. (To review the PSD numbers on nondisplay phones, refer to your customized list of PSD numbers in Appendix B “Customized PSD Bin Numbers” on page 66.)

•Until you assign a name or string of characters to a PSD number, the PSD bin number will display when you press the one-touch or soft key. For more information, see “Assigning and Deleting Names for PSD Numbers” on page 26.

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