ProSAFE Plus Configuration Utility
User Manual
August 2016 202-10524-06
350 East Plumeria Drive
San Jose, CA 95134
USA
NETGEAR ProSAFE Plus Configuration Utility
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
Publication Part Number |
Publish Date |
Comments |
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202-10524-06 |
August 2016 |
Revised the content entirely and updated the book format |
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202-10524-05 |
December 2012 |
Updated the book format |
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202-10524-04 |
May 2012 |
Added the LAG and registration features |
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202-10524-03 |
September 2010 |
Added the multicast and IGMP snooping features |
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202-10524-02 |
February 2010 |
Added support for multiple languages and the cable testing, rate |
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limiting, and broadcast filtering features |
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202-10524-01 |
September 2009 |
First publication |
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Contents
Chapter 1 Get Started
What Is the ProSAFE Plus Configuration Utility? . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Install the ProSAFE Plus Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Access the ProSAFE Plus Utility and Your Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Manage Network Settings
Specify IP Address Settings for the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Manage Multicast Traffic With IGMP Snooping . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Customize IGMP Snooping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Specify a VLAN for IGMP Snooping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Set Up Static Link Aggregation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3 Optimize Performance With Quality of Service
Enable 802.1p/DSCP-Based Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . 18 Configure Port-Based Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Set Up Rate Limiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Set Up Broadcast Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4 Use VLANS for Traffic Segmentation
VLAN Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Create Basic Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Assign Ports to Multiple Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Create 802.1Q-Based VLANs in a Basic Configuration. . . . . . . . . . . . . . . . . . . . 28 Create 802.1Q-Based VLANs in an Advanced Configuration . . . . . . . . . . . . . . 30 Add Tagged or Untagged Ports to an 802.1Q-Based VLAN. . . . . . . . . . . . . . . . 31 Specify a Port PVID for an 802.1Q-Based VLAN . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 5 Manage and Monitor the Switch
Manage Flow Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manage the Port Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enable Loop Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manage Power Saving Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reboot the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Save the Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Restore a Saved Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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NETGEAR ProSAFE Plus Configuration Utility
Restore Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Enable Port Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
View the Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 6 Diagnostics and Troubleshooting
Test Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Resolve a Subnet Conflict to Access the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Uninstall the ProSAFE Plus Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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1. Get Started |
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The NETGEAR ProSAFE® Plus Configuration Utility runs on a Windows-based computer and lets you configure and manage ProSAFE Web Managed (Plus) Series Switches in your network.
This chapter covers the following topics:
•What Is the ProSAFE Plus Configuration Utility?
•Install the ProSAFE Plus Utility
•Access the ProSAFE Plus Utility and Your Switch
Note: For more information about the topics covered in this manual, visit the support website at netgear.com/support.
Note: New releases of the ProSAFE Plus Configuration Utility are made available from time to time at downloadcenter.netgear.com.
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NETGEAR ProSAFE Plus Configuration Utility
What Is the ProSAFE Plus Configuration Utility?
The ProSAFE Plus Configuration Utility, also referred to as the ProSAFE Plus Utility (or just the utility), lets you discover and configure ProSAFE Web Managed (Plus) Series Switches (visit netgear.com/business/products/switches/web-managed) on your network.
The utility runs on Windows-based computers. You can install the utility to customize and manage one or more switches for your network. The utility is located on the resource CD that comes with a switch. You can also visit netgear.com/support/product/PCU to download the latest version of the utility.
Instead of using the ProSAFE Plus Utility, you can also access and configure a ProSAFE Web Managed (Plus) Series Switch directly using a web browser and the switch’s web browser–based management interface. For more information, see the ProSAFE Gigabit Web Managed (Plus) Switches User Manual or a user manual that is specific to your switch model. You can download manuals by visiting downloadcenter.netgear.com.
Some switches allow you to turn off the ability to manage them using the ProSAFE Plus Utility, only allowing them to be managed through the web browser–based management interface. If you do so, you can still use the ProSAFE Plus Utility to discover the switch in the network and determine its IP address, but you can only use the web browser–based management interface to configure and manage the switch. You can reenable the full capability of the ProSAFE Plus Utility from the web browser–based management interface.
Install the ProSAFE Plus Utility
You can install the ProSAFE Plus Utility on any computer that runs a Windows operating system (OS) and that is on the same network as the switches that you want to manage. If an earlier version of the utility is present on your computer, installing a newer version replaces the older version. Newer versions of the utility are backward compatible and support all previously released ProSAFE Web Managed (Plus) Series Switches.
Note: The ProSAFE Plus Utility requires Adobe Air. If you want to manage a model FS116E or model JFS524E switch, the ProSAFE Plus Utility also requires WinPcap. If Adobe Air and WinPcap are not detected during ProSAFE Plus Utility installation, you are prompted to allow them be installed.
Get Started
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NETGEAR ProSAFE Plus Configuration Utility
To install the utility from the resource CD:
1.Insert the resource CD into a computer that is connected to the switch. The Resource CD page displays.
Note: If the Resource CD page does not display, your computer’s Autorun feature might be disabled. Enable the Autorun feature or use the computer’s file manager to navigate to the CD and double-click the utility’s .exe file.
2.Click the Install ProSAFE Plus Utility link and follow the prompts to install the program.
If your computer runs a Windows 7 OS, the utility is installed in the Program Files folder of your computer and a ProSAFE Plus Utility icon is placed on your desktop.
If your computer runs a Windows 8 OS, Windows 8.1 OS, or Windows 10 OS, the utility is installed in the Program Files folder of your computer and a new tile is created.
If your computer runs a Windows 10 OS, the utility is installed in the Program Files folder of your computer, a ProSAFE Plus Utility icon is placed on your desktop, and a new tile is created.
3.If prompted, allow WinPcap and Adobe Air to be installed.
4.Reboot your computer after installing the ProSAFE Plus Utility.
Access the ProSAFE Plus Utility and Your Switch
For easiest access, we recommend that you cable the switch to a network with a router or DHCP server that assigns IP addresses, power on the switch, and then use the computer on which the ProSAFE Plus Utility is installed and that is connected to the same network as the switch.
The ProSAFE Plus Utility automatically discovers any ProSAFE Web Managed (Plus) switches in your network.
To configure the switch using the ProSAFE Plus Utility:
1.Cable the switch to a network with a router or DHCP server that manages IP address.
2.Power on the switch.
The DHCP server assigns the switch an IP address.
3.Connect your computer to the same network as the switch.
You can use a WiFi or wired connection. The computer and the switch must be on the same layer 2 network.
4.Launch the ProSAFE Plus Utility using the desktop icon 
or tile.
Get Started
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NETGEAR ProSAFE Plus Configuration Utility
The Switch Selection page displays a list of Web Managed (Plus) switches that the utility discovers on the local network.
If the ProSAFE Plus Utility is unable to discover the switches in your network, make sure that your computer’s security software allows broadcast of UDP packets to go through UDP remote and source (local and destination) ports 63321 through 63324.
To allow this traffic, do one of the following:
•Create a rule in your computer’s security software.
•Temporarily disable the firewall, Internet security, antivirus programs, or all of these programs.
5.To change the language, do the following:
a. From the Select Language menu, select your language.
A pop-up window displays.
b.Click the Yes button. The utility relaunches.
6.Select the ProSAFE Web Managed (Plus) switch that you want to configure. If you do not see the switch, click the REFRESH button.
If the switch is connected to the Internet and you log in to the switch for the first time, the Registration pop-up window displays. If this is not the first time that you log in, the Registration pop-up window might display, depending on the selection that you made in the Registration pop-up window during the previous session.
7.If the Registration pop-up window displays, select one of the following radio buttons:
• Turn Off. The Registration pop-up window closes and does not display again. However, if you restore the switch to factory default settings, the pop-up window displays again 24 hours after the restoration.
Get Started
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NETGEAR ProSAFE Plus Configuration Utility
•Remind Me Later. The Registration pop-up window closes. After 24 hours, the Registration pop-up window might display again.
•Register Now. If the switch is connected to the Internet connection, the NETGEAR website displays and you can register your product.
8.When prompted, enter the password. The default password is password. The Switch Information page displays.
9.Use the utility to configure the switch settings.
Specific configuration procedures are described in this manual.
10.If you temporarily disabled the firewall, Internet security, antivirus programs, or all of these programs, return them to their usual settings when you are finished with the configuration.
Get Started
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2. Manage Network Settings |
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This chapter covers the following topics:
•Specify IP Address Settings for the Switch
•Manage Multicast Traffic With IGMP Snooping
•Set Up Static Link Aggregation Groups
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NETGEAR ProSAFE Plus Configuration Utility
Specify IP Address Settings for the Switch
By default, the switch IP address works as follows:
•If you cable the switch to a network with a DHCP server before you power on the switch, the DHCP server assigns an IP address to the switch when the switch is powered on.
•If you power on the switch when it is not connected to a network with a DHCP server, the switch uses its default IP address, which is 192.168.0.239.
You can disable the DHCP mode in the switch and enter static IP address and subnet mask values for the switch as well as the address of the gateway device used by the switch.
To specify IP address settings for a switch:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable.
2.Launch the ProSAFE Plus Utility using the desktop icon or tile.
The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network.
3.Select the switch.
If you do not see the switch, click the REFRESH button.
4.Click the IP SETTING button.
Note: To navigate to this page, select Network, select the switch, and click the IP SETTING button.
5.In the DHCP Mode menu, select Disable.
The IP Address, Subnet Mask, and Gateway Address fields are enabled.
6.Enter the IP address, subnet mask, and if available, the gateway address.
7.Enter the switch’s password in the Password field.
Manage Network Settings
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NETGEAR ProSAFE Plus Configuration Utility
The switch’s default password is password.
8.Click the APPLY button. Your settings are saved.
Manage Multicast Traffic With IGMP Snooping
Internet Group Management Protocol (IGMP) snooping allows a switch to forward multicast traffic intelligently on the switch. Multicast IP traffic is traffic that is destined to a host group. Host groups are identified by class D IP addresses, which range from 224.0.0.0 to 239.255.255.255. Based on the IGMP query and report messages, the switch forwards traffic only to the ports that request the multicast traffic. This feature prevents the switch from broadcasting the traffic to all ports and possibly affecting network performance.
The switch maintains a map that shows which links need which IP multicast streams. The switch forwards multicast traffic only to the links that requested them and cuts multicast traffic from links that do not contain a multicast listener. Essentially, IGMP snooping helps optimize multicast performance at Layer 2 and is especially useful for bandwidth-intensive IP multicast applications such as IPTV.
Customize IGMP Snooping
By default, IGMP snooping is enabled. You can customize the settings for your network.
To customize IGMP snooping:
1.Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable.
2.Launch the ProSAFE Plus Utility using the desktop icon or tile.
The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network.
3.Select the switch.
If you do not see the switch, click the REFRESH button.
4.Click the APPLY button.
You are asked to enter the password for the switch.
5.Enter the switch’s password in the password field. The switch’s default password is password.
The Switch Status page displays.
6.Select System > Multicast.
Manage Network Settings
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7.Select the IGMP Snooping Status Enable radio button.
8.(Optional) Select the Validate IGMPv3 IP header Enable radio button.
Some network devices might not conform to the IGMPv3 standard. When the Validate IGMPv3 IP header option is enabled, IGMP messages are required to include TTL = 1, ToS Byte = 0xC0 (Internetwork Control), and the router alert IP option (9404) must be set. Otherwise, the packets are ignored.
9.(Optional) Select the Block Unknown MultiCast Address Enable radio button.
When this feature is enabled, multicast packets are forwarded only to the ports that are in the multicast group learned from IGMP snooping. All unknown multicast packets are dropped.
10.(Optional, for some models only) Select an option from the IGMP Snooping Static Router Port menu.
You can select a port to be the dedicated IGMP snooping static router port if no IGMP query exists in the network for the switch to discover the router port dynamically. After a port is selected as the static router port, all IGMP Join and Leave reports are forwarded to the port.
11.Click the APPLY button. Your settings are saved.
Specify a VLAN for IGMP Snooping
You can specify a VLAN for IGMP snooping only if you enabled port-based or 802.1Q-based VLANs (see Chapter 4, Use VLANS for Traffic Segmentation).
To specify a VLAN for IGMP snooping:
1.Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable.
2.Launch the ProSAFE Plus Utility using the desktop icon or tile.
The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network.
Manage Network Settings
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NETGEAR ProSAFE Plus Configuration Utility
3.Select the switch.
If you do not see the switch, click the REFRESH button.
4.Click the APPLY button.
You are asked to enter the password for the switch.
5.Enter the switch’s password in the password field. The switch’s default password is password.
The Switch Status page displays.
6.Select System > Multicast.
The previous figure is an example. Your switch might support more or less VLANs for IGMP snooping.
7.Make sure that the IGMP Snooping Status Enable radio button is selected.
8.In the VLAN ID Enabled for IGMP Snooping field, enter the ID of the VLAN.
By default, if you enable IGMP snooping, snooping occurs on VLAN 1. However, you can enable snooping on any VLAN:
•For port-based VLANs, you can enter a VLAN ID from 1 to the maximum number that you switch supports (5, 8, 16, or 24).
•For 802.1Q-based VLANs, you can enter a VLAN ID from 1 to 4094.
9.Click the APPLY button. Your settings are saved.
Set Up Static Link Aggregation Groups
Link aggregation groups (LAGs) allow you to combine multiple Ethernet links into a single logical link. Network devices treat the aggregation as if it were a single link, which increases fault tolerance and load sharing. The number of LAGs that the switch supports depends on the model. Configure LAG membership before you enable the LAG.
Manage Network Settings
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NETGEAR ProSAFE Plus Configuration Utility
Note: The switch does not support IEEE 802.3ad Link Aggregation or Link Aggregation Control Protocol (LACP) groups. The switch supports manual static LAGs only.
You must set up LAG membership before you can enable LAGs.
To specify LAG membership and enable a LAG:
1.Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable.
2.Launch the ProSAFE Plus Utility using the desktop icon or tile.
The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network.
3.Select the switch.
If you do not see the switch, click the REFRESH button.
4.Click the APPLY button.
You are asked to enter the password for the switch.
5.Enter the switch’s password in the password field. The switch’s default password is password.
The Switch Status page displays.
6.Select System > LAG > LAG Membership.
The previous figure is an example. Your switch might provide a larger number of ports.
7.In the LAG ID menu, select the LAG ID.
The number of LAGs that the switch supports depends on the model.
8.Select the ports for the LAG by selecting the associated check boxes under the port numbers.
A LAG consists of at least two ports.
9.Click the APPLY button. Your settings are saved.
10.Select System > LAG.
Manage Network Settings
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NETGEAR ProSAFE Plus Configuration Utility
11.Select the ID of the LAG for which you just set up the port membership.
12.In the Admin Mode menu, select Enable.
13.Click the APPLY button. Your settings are saved.
Manage Network Settings
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