ProSafe NMS200 Network
Management System v2.6
Quick Start Guide
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2012 202-10727-07 v1.0
ProSafe NMS200 Network Management System
© NETGEAR, Inc. All rights reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
Revision History
Publication Part Number |
Version |
Publish Date |
Comments |
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202-10727-07 |
v1.0 |
December 2012 |
First publication. |
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2
Contents
Chapter 1 Before You Begin
Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Discovery and Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Compatible NETGEAR Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported Operating System Versions . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported Web Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hardware Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Update Your License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2 Software Installation and Licenses
Initial Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Step 1: Get the NMS200 Network Management Software . . . . . . . . . . . 12 Step 2: Select the Machine That Will Run the Software. . . . . . . . . . . . . 12 Step 3: Install the NMS200 Network Management Software . . . . . . . . . 13 Step 4: Log In to the NMS200 as the admin User . . . . . . . . . . . . . . . . . 17
How to Manage Your Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 How to Install Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 3 How to Use the NMS200
Common Setup Tasks at First-time Sign-in . . . . . . . . . . . . . . . . . . . . . . . . 23
Quick Navigation Portlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configure the NMS200 Groups and Locations. . . . . . . . . . . . . . . . . . . . . . 24
Portal > Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Portal > Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Discover Your Network Resources and Devices . . . . . . . . . . . . . . . . . . . . 25
Discovery Profile Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manage Your Network Resources and Devices. . . . . . . . . . . . . . . . . . . . . 27
FTP/TFTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuration File Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Create Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Fault Management and Problem Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . 29
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance Management and Troubleshooting . . . . . . . . . . . . . . . . . . . . 29
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Dashboard Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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ProSafe NMS200 Network Management System
Use the NMS200 with Security Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Key Metrics Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Security Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Appendix A Troubleshooting
Index
4
1. Before You Begin |
1 |
Requirements for installation and use |
This chapter provides an overview of the ProSafe NMS200 Network Management Syystem for managing your NETGEAR resources.
The following topics are discussed:
•Network Management
•Compatible NETGEAR Devices
•System Requirements
•Update Your License
Network Management
The NMS200 Network Management Software provides a browser interface to discover, configure, and monitor your NETGEAR resources across your entire network.
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ProSafe NMS200 Network Management System
Discovery and Mapping
Once initiated, the NMS200 Network Management Software automatically discovers all NETGEAR-compatible equipment, interfaces, and physical and logical connectivity across your network using various protocols and centralized credentials.
Table 1. Discovery and Mapping
Capability |
Purpose |
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Automated device discovery |
Includes top-level components, subcomponents, interfaces, and ports as |
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applicable. |
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Automated link discovery |
Ethernet link discovery with LLDP. |
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Discovery protocol support |
LLDP support. |
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Discovery scheduling |
Ability to schedule discovery tasks at specified times and dates in the |
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future. |
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Device resynchronization |
System resynchronization with your device inventory. |
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Device resynchronization scheduling |
Ability to schedule device resynchronization at a specified times and |
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dates in the future. |
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SNMP MIB browser |
Includes an SNMP MIB browser to view the attributes of all MIBs in a |
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device. |
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Configuration
The NMS200 Network Management Software’s configuration management capabilities let you automatically maintain, back up, restore, and compare network device configurations.
Table 2. Configuration
Capability |
Purpose |
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Configuration file backup |
Back up device configuration file; 1:1 and 1:many, immediately or |
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scheduled. |
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Configuration file restoration |
Restore device configuration file; 1:1, immediately or scheduled. |
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Deployment can be to individual devices or to groups of devices. See the |
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User Manual for additional information. |
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Device firmware update |
Automated deployment of a selected version of firmware, either |
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immediately or scheduled. Deployment can be to individual devices or to |
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groups of the same device type. See the User Manual for additional |
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information. |
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Firmware pre-load |
Pre-load firmware versions into the application. |
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Configuration file comparison |
Compare color-coded, line-adjusted text of two selected devices or |
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stored files. |
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Device configuration |
Direct access/cut-through (HTTP/Telnet/SSH). |
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Before You Begin
6
ProSafe NMS200 Network Management System
Monitoring
The NMS200 Network Management Software’s built-in monitors collect and analyze real-time conditions and performance metrics for NETGEAR managed equipment. The management platform also escalates any alarms that occur.
Table 3. Monitoring
Capability |
Purpose |
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Topology mapping |
Geographic and logical topology views, including filtering. |
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Event monitoring |
SNMP trap reception with defined trap attribution, severity, and |
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descriptions. |
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Alarm escalation |
Alarm generation based on pre-defined event definitions. |
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Alarm propagation |
Alarm propagation to alarm viewer and topology views. |
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Alarm/event actions |
Event/alarm-initiated pre-defined or user-defined actions: notification or |
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configuration operations. |
Device performance key metrics |
Real-time key performance metric collection and display for interfaces |
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and ports of selected devices. |
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Active performance monitoring |
Device and interface monitoring, historical data persistence, |
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thresholding, and graphing. |
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Canned reports |
Pre-defined reports for inventory, availability, and port status. |
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Before You Begin
7
ProSafe NMS200 Network Management System
Compatible NETGEAR Devices
The NMS200 Network Management Software is compatible with the following NETGEAR devices (consult the Manage > Show Versions screen for detailed information).
Managed Switches
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FSM726-300 |
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GSM7212P* |
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GSM7312 |
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FSM7226RS |
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GSM7224 |
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GSM7324 |
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FSM7250RS |
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GSM7224-200 |
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GSM7328FS |
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FSM7326P |
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GSM7224P* |
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GSM7328S |
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FSM7328PS |
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GSM7224R |
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GSM7328S-200 |
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FSM7328S |
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GSM7228PS |
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GSM7352S |
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FSM7352PS |
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GSM7248 |
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GSM7352S-200 |
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FSM7352S |
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GSM7248-200 |
• |
XCM8806 |
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GSM5212P* |
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GSM7248R |
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XCM8810 |
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GSM7212 |
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GSM7252PS |
• |
XSM7224S |
•GSM7212F*
*limited support for discovery and basic monitoring information
Security Devices
• |
UTM5 |
• |
UTM10 |
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UTM50 |
• |
UTM9S |
• |
UTM25 |
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UTM150 |
Smart Switches
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FS726T |
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GS716T-200 |
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GS748Tv3 |
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FS726TP |
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GS724T-300 |
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GS748TP |
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FS728TP |
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GS724TP |
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GS748TS |
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FS752TP |
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GS724TS |
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GS748TPS |
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GS108T-200 |
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GS724TPS |
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GS752TS* |
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GS110T* |
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GS728TS* |
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GS752TPS* |
• |
GS110TP |
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GS728TPS* |
• |
GS752TXS |
•GS510TP*
*limited support for discovery and basic monitoring information
Before You Begin
8
ProSafe NMS200 Network Management System
Storage Devices |
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• |
ReadyNAS 4200 |
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ReadyNAS 2100 |
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ReadyNAS Pro 4 |
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ReadyNAS 3200 |
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ReadyNAS Pro |
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ReadyNAS Pro 6 |
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ReadyNAS 3100 |
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ReadyNAS Pro 2 |
• |
ReadyNAS NVX |
Wireless Access Points and Controllers |
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|||
• |
WC7520 |
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WG302 |
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WNDAP350 |
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WMS5316 |
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WAG102 |
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WNDAP360 |
• |
WG102 |
• |
WNAP210 |
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• |
WG103 |
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WNDAP320 |
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System Requirements
System requirements vary depending how you use the application and the operational environment. Because NETGEAR does not know your specific network and devices, these recommendations are based on typical rather than definitive configurations.
Tip: Base the minimum configuration of any system on its expected peak load. Your installation should spend 95 percent of its time idle and
5 percent of its time trying to keep pace with the resource demands.
Table 4. Operating Environment
Operation |
Requirement |
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OS support |
Microsoft Windows Server 2003 (Standard, Enterprise and Web) 64-bit |
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Microsoft Windows Server 2008 Enterprise 64-bit |
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Microsoft Windows XP (Professional) 64-bit with SP3 or later |
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Microsoft Windows Vista (Business and Ultimate) 64-bit. |
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Microsoft Windows 7 (Professional, Enterprise and Ultimate) 64-bit |
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GUI-based installation |
Automated (single server deployment—Windows). |
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Configurable installation location |
Default install directory/path can be changed during installation process. |
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Management interface support |
SNMP v1/v2/v3. |
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CLI: Telnet/SSH. |
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Supported Operating System Versions
The following are supported operating system versions:
Before You Begin
9
ProSafe NMS200 Network Management System
•Microsoft Windows Server 2003 (Standard, Enterprise, and Web) 64-bit, Server 2008 Enterprise 64-bit.
Windows Terminal Server is not supported. This option is disabled by default on Windows Server 2008, but is enabled on a Windows Server 2008 machine running Terminal Server.
•Microsoft Windows XP (Professional) 64-bit with SP3 or later
•Microsoft Windows Vista (Business and Ultimate) 64-bit.
•Microsoft Windows 7 (Professional, Enterprise and Ultimate) 64-bit
Disable user access control if you are installing on Vista, Windows Server 2008, or Windows 7. Also, this application cannot coexist with other installations of Cygwin on the same Windows computer.
Supported Web Browsers
•Internet Explorer (v9 and above)
•Google Chrome (v6 and above)
•Firefox (v 3.6 and above)
•Safari (v5 and above)
Hardware Recommendations
The NMS200 Network Management Software contains an Application Server that runs continuously in the background. The minimum hardware recommendations are:
•2.8 GHz dual core CPU
•4G RAM (8G for 64-bit operating systems)
•40G available disk space
Device monitoring stops when you stop the application server or turn off its host machine. Best practice is to install the application server to a host you do not turn off if you want constant monitoring of your devices.
Network Considerations
The system the NMS200 Network Management Software is on is required to be connected to a network for the application to start successfully.
Fixed IP Address
The NMS200 Network Management Software’s application server is required to be installed on a host with a fixed IP address or a permanently assigned Dynamic Host Control Protocol (DHCP) lease. The fixed IP address is required for the application server to communicate with the managed devices.
Before You Begin
10
ProSafe NMS200 Network Management System
Tip: For trial purposes, you can rely on a dynamic IP address assignment with a long lease, but NETGEAR does not recommend this approach for production installations.
Firewalls
Firewalls, or SNMP management programs using the same port on the same machine where NMS200 Network Management Software is installed, can interfere with communication.
To deal with such barriers (such as initial device configuration to accept management, security measures, or firewalls), consult with your network administrator to ensure that the NMS200 Network Management Software has access to the devices you want to manage. The following protocols are used by the NMS200 Network Management Software:
•HTTP/S
•SNMP
•TCP/IP
•UDP Multicast
Authentication
For successful discovery of the resources on your network, the NMS200 Network Management Software requires authenticated management access to the device. To get this access, provide the correct SNMP community strings, WMI login credentials, and any other command-line (Telnet / SSH) or browser (HTTP/HTTPS) authentication. SNMP is required to be enabled (if that is not the device’s default).
Some devices require pre-configuration to recognize this management software. Consult your network administrator for this information.
Name Resolution
The NMS200 Network Management Software server require resolution of device names to work correctly, whether by host files or the Domain Name System (DNS). The application server cannot respond to hosts with IP addresses alone. The application server might not even be in the same network, and therefore, the host would be unable to connect.
The NMS200 Network Management Software also supports installation only on the local file system. Avoid installing to shared drives.
Update Your License
If you have a limited license, then the NMS200 Network Management Software by default limits the number of devices that can be managed through the software to five devices. Go to www.netgear.com/nms200 for more information about licenses.
Before You Begin
11
2. Software Installation and Licenses |
2 |
Get the NMS200 installed and running |
This chapter describes how to get the NMS200 Network Management Software installed and running, along with how to manage your licenses and install software updates.
The following topics are discussed:
•Initial Installation and Startup
•How to Manage Your Licenses
•How to Install Software Updates
Initial Installation and Startup
Perform the following steps to install and start the NMS200 Network Management Software:
•Step 1: Get the NMS200 Network Management Software
•Step 2: Select the Machine That Will Run the Software
•Step 3: Install the NMS200 Network Management Software
•Step 4: Log In to the NMS200 as the admin User
Step 1: Get the NMS200 Network Management Software
The ProSafe NMS200 Network Management Syystem is downloadable at www.netgear.com/nms200 and available on a CD (the size of the image exceeds 500 MB). This software is the fully functional version that includes a five-device test capability with no expiration date.
Various license packs are available when you are ready to expand beyond this five-device test capability. Go to www.netgear.com/nms200 for more information about licenses.
Step 2: Select the Machine That Will Run the Software
The NMS200 Network Management Software contains an Application Server that runs continuously in the background. The minimum hardware recommendations are:
•2.8 GHz dual core CPU
•4G RAM (8G for 64-bit operating systems)
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