NETGEAR R6300v2 User Manual

0 (0)

AC1750 Smart WiFi Router

Model R6300v2

User Manual

August 2014 202-11440-01

350 East Plumeria Drive

San Jose, CA 95134

USA

R6300v2 Smart WiFi Router

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.

© NETGEAR, Inc. All rights reserved.

2

Contents

Chapter 1 Hardware Setup

Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2 Getting Started

Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Login and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 NETGEAR genie Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Use NETGEAR genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Dashboard (BASIC Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Wi-Fi Protected Setup Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 NETGEAR genie Basic Settings

Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 4 NETGEAR genie ADVANCED Home

NETGEAR genie ADVANCED Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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R6300v2 Smart WiFi Router

LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Role of the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Set Up Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Quality of Service (QoS) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 WMM QoS for Wireless Multimedia Applications . . . . . . . . . . . . . . . . . . . . . . 39 Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Bandwidth Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Enable Facebook WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 5 USB Storage

USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Connect a USB Storage Device to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Access the USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Share Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Share Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Store Files in a Central Location for Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 View a USB Device Attached to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 USB Storage Device Network and Access Settings . . . . . . . . . . . . . . . . . . . . . . . 54 Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 TiVo Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Use ReadyDLNA to Play Media from Your Network on TiVo . . . . . . . . . . . . . 60

Chapter 6 ReadySHARE Printer

ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Set Up the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Install the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Set Up the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Configure the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Manage USB Print and Scan Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Launch the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . 71

Chapter 7 Security

Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Block Services (Port Filtering). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Port Forwarding to Permit External Host Communications . . . . . . . . . . . . . . . . 76 How Port Forwarding Differs from Port Triggering. . . . . . . . . . . . . . . . . . . . . . . 77 Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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R6300v2 Smart WiFi Router

Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . . 80 Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 8 Administration

Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . . . . . . 91 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 9 Advanced Settings

Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Control the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 View or Change WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . 98

Wireless Access Point (AP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Set Up a New Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Requirements for Entering IPv6 Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Auto Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 IPv6 PPPoE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

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Chapter 10 Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Internet LEDs Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 127 Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 128

Appendix A Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

6

1. Hardware Setup

1

Getting to know your router

The NETGEAR R6300v2 Smart WiFi Router with AC1750 dual band delivers the world's faster WiFi. With AC1750 WiFi and Gigabit Ethernet speeds, this router offers ultimate performance in wireless coverage for large homes. The R6300v2 comes with a dual-core 800 MHz processor with enough processing power to provide you with the best performance, and comes with two USB ports for connecting a hard drive or printer; including one USB 3.0 port that provides access speeds up to 10 times faster.

Compatible with next-generation WiFi devices and backward compatible with 802.11 a/b/g/n devices, it enables HD streaming throughout your home. With up to 4501+13002 Mbps speed and simultaneous dual band WiFi technology, the R6300v2 avoids wireless interference, ensuring top WiFi speeds and reliable connections especially for dual band wireless devices like iPad and iPhone5.

In addition, Beamforming+ technology boosts speed, reliability and range of WiFi connections. The router automatically uses NETGEAR Beamforming+ technology to enhance WiFi performance with 802.11ac WiFi devices. Because it’s automatic, you don’t have to turn on Beamforming+ or configure it. When you connect to the WiFi network, Beamforming+ focuses on your location for even better WiFi performance and speed. Beamforming+ locks onto your laptop, tablet, or smartphone, and follows as you move from place to place, so you keep your optimal WiFi connection.

If you already set up your router, you can skip this chapter. If you have not done that yet, this chapter covers the hardware setup. Chapter 2, Getting Started, explains how to access your router to view or change its settings.

This chapter contains the following sections:

Unpack Your Router

Hardware Features

Position Your Router

For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.

1.Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.

2.Up to 1300 Mbps wireless speeds achieved when you connect to other 802.11ac 1300 Mbps devices.

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R6300v2 Smart WiFi Router

Unpack Your Router

Open the box and remove the router, cables, and installation guide.

Ethernet cable with internal shielding

Smart WiFi Router

Power adapter

Figure 1. Check the package contents

Your box contains these items:

R6300v2 Smart WiFi Router

AC power adapter (plug varies by region)

Category 5 (Cat 5) Ethernet cable with internal shielding

Installation guide

If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair.

Hardware Features

Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label. Pay particular attention to the LEDs on the front panel.

Hardware Setup

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R6300v2 Smart WiFi Router

Front and Side Panels

The router front panel has the status LEDs and icons shown in the following figure.

WiFi On/Off button

WPS button

USB 2.0 port

LEDs

Figure 2. Router front and side view

Table 1. Front panel LED descriptions

LED

Description

 

 

Power

Solid amber. The router is starting up.

 

Blinking amber. The firmware is upgrading, or the Reset button was pressed.

 

Solid green. The router is ready.

 

Blinking green. The firmware is corrupted. Visit www.netgear.com/support.

 

Off. Power is not supplied to the router.

Internet

Solid green. The Internet connection is ready.

 

Solid amber. The Ethernet cable connection to the modem has been detected.

 

Off. No Ethernet cable is connected to the modem.

 

 

Wireless

Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.

 

Blinking. A wireless computer or device is using WPS to join the network.

 

Off. The wireless radios are off for both 2.4 GHz and 5 GHz.

 

 

USB

Solid blue. The router has accepted the USB device. The USB device is ready to be used.

 

Blinking blue. A USB device is plugged in and is trying to connect.

 

Off. No USB device is connected or someone clicked the Safely Remove Hardware button,

 

and it is now safe to remove the attached USB device.

 

 

The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.

WiFi On/Off button. Pressing and holding this button for two seconds turns on and off the 2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, the wireless radios are

Hardware Setup

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R6300v2 Smart WiFi Router

on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router.

WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network. The Wireless LED blinks blue when the router is trying to add the wireless device or computer. The LED stays solid blue when wireless security is enabled in the router.

Rear Panel

The rear panel has the connections and buttons shown in the following figure.

Power connector

Power On/Off

USB 3.0

Ethernet

Internet

Reset

port

LAN ports 1–4

port

button

Figure 3. Router rear panel

The Reset button restores the factory settings. See Factory Settings on page 130.

Label

The label on the bottom of the router shows the login information, MAC address, and serial number.

Default access information

Preset WiFi

Serial number and

password

MAC address

Figure 4. The label shows unique information about your router

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Position Your Router

The router lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:

Near the center of the area where your computers and other devices operate, and preferably within line of sight to your wireless devices.

So it is accessible to an AC power outlet and near Ethernet cables for wired computers.

In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum.

Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.

Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.

Hardware Setup

11

2. Getting Started

2

Connecting to the router

This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.

This chapter contains the following sections:

Router Setup Preparation

Login and Access

NETGEAR genie Setup

Use NETGEAR genie after Installation

Upgrade the Firmware

Dashboard (BASIC Home Screen)

Join Your Wireless Network

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Router Setup Preparation

You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

Use Standard TCP/IP Properties for DHCP

If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Gather ISP Information

If you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

The ISP configuration information for your DSL account

ISP login name and password

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

Wireless Devices and Security Settings

Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security that the router uses.

Login and Access

Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.

Router login. The user name admin logs you in to the router interface. For details about this login, see Use NETGEAR genie after Installation on page 15.

ISP login. The login that your ISP provided logs you in to your Internet service. Your service provider has provided you with this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

Wireless network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the label on your router.

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NETGEAR genie Setup

NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete.

To use NETGEAR genie to set up your router:

1.Turn the router on by pressing the On/Off button.

2.Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

3.Launch your Internet browser.

The first time you set up the Internet connection for your router, the browser goes to http://www.routerlogin.net, and the NETGEAR genie screen displays.

If you already used the NETGEAR genie, type http://www.routerlogin.net in the address field for your browser to display the NETGEAR genie screen. See Use NETGEAR genie after Installation on page 15.

4.Follow the onscreen instructions.

NETGEAR genie guides you through connecting the router to the Internet.

If the browser cannot display the web page:

Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router.

Make sure that the router has full power, and that its WiFi LED is lit.

Close and reopen the browser or clear the browser cache.

Browse to http://www.routerlogin.net.

If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.

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If the router does not connect to the Internet:

1.Review your settings. Make sure that you have selected the correct options and typed everything correctly.

2.Contact your ISP to verify that you have the correct configuration information.

3.Read Chapter 10, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Use NETGEAR genie after Installation

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

1.Launch your browser from a computer or wireless device that is connected to the router.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.

3.Enter admin for the router user name and password for the router password, both in lowercase letters.

Note: The router user name and password are different from the user name and password for logging in to your Internet connection. For more information, see Login and Access on page 13.

Upgrade the Firmware

When you set up your router and connect to the Internet, the router automatically checks to see if newer firmware is available. If it is, a message is displayed on the top of the screen.

To upgrade the firmware:

1.Click the message that tells you new firmware is available. During the firmware upgrade, you cannot access the Internet.

2.Click the Yes button to upgrade the router with the latest firmware.

WARNING:

To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the router.

After the upgrade, the router restarts.

For more information, see Upgrade the Router Firmware on page 87.

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R6300v2 Smart WiFi Router

Dashboard (BASIC Home Screen)

The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view and change the settings. The left column has menus. You can use the ADVANCED tab to access more menus and screens.

 

 

Language

 

 

Menus

 

Dashboard

 

(Click to

(Click the

 

 

view details)

Advanced

 

 

 

tab to view

 

 

more)

 

 

Help

Figure 5. BASIC Home screen with dashboard, language, and online help

Home. This dashboard screen displays when you log in to the router.

Internet. Set, update, and check the ISP settings of your router.

Wireless. View or change the wireless settings for your router.

Attached Devices. View the devices connected to your network.

Parental Controls. Download and set up parental controls to prevent objectionable content from reaching your computers.

ReadySHARE. If you connected a USB storage device to the router, then it is displayed here.

Guest Network. Set up a guest network to allow visitors to use your router’s Internet connection.

ADVANCED tab. Set the router up for unique situations such as when remote access by IP or by domain name from the Internet is needed. See Chapter 9, Advanced Settings. You need a solid understanding of networking to use this tab.

Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection.

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Join Your Wireless Network

You can use the manual or the WPS method to join your wireless network. For information about how to set up a guest network, see Set Up a Guest Network on page 27.

Manual Method

With the manual method, choose the network that you want and type its password to connect.

To connect manually:

1.On your computer or wireless device, open the software that manages your wireless connections.

This software scans for all wireless networks in your area.

2.Look for your network and select it.

The unique WiFi network name (SSID) and password are on the router label. If you changed these settings, look for the network name that you used.

3.Enter the router password and click Connect.

Wi-Fi Protected Setup Method

Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.

Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

To use WPS to join the wireless network:

1.Press the WPS button on the side of the router.

2.Within two minutes, press the WPS button on your wireless device, or follow the WPS instructions that came with the device.

The WPS process automatically sets up your wireless computer with the network password and connects you to the wireless network.

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R6300v2 Smart WiFi Router

NETGEAR genie App and Mobile genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps.

Retrieve wireless password

About genie

 

Language

Menu

Dashboard (Click to view details)

Support

Figure 6. genie app dashboard

The genie app can help you with the following:

Automatically repair common wireless network problems.

Have easy access to router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and more.

The genie mobile app works on your iPhone, iPad, or Android phone:

Phone status Log in to the router

Search NETGEAR support

Information about genie mobile app and the connected router

Figure 7. genie mobile app home screen

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18

3. NETGEAR genie Basic Settings

3

Your Internet connection and WiFi

network

This chapter contains the following sections:

Internet Setup

Parental Controls

Basic Wireless Settings

Set Up a Guest Network

View Attached Devices

For information about the ReadySHARE feature on the BASIC Home tab, see Chapter 5, USB Storage and Chapter 6, ReadySHARE Printer.

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Internet Setup

The Internet Setup screen is where you view or change basic ISP information.

Note: You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31.

To view or change the basic Internet setup: 1. From the Home screen, select Internet.

Scroll to view more settings

The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.

2.Select the Yes or No radio button.

Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes.

No. Enter the account and domain names, only if needed.

3.Enter the settings for the IP address and DNS server.

The default settings usually work fine. If you have problems with your connection, check the ISP settings.

4.Click the Apply button. Your settings are saved.

5.Click Test to test your Internet connection.

If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting.

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Internet Setup Screen Fields

The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required.

Does Your Internet connection require a login? Select either Yes or No.

These fields display when no login is required:

Account Name (If required). Enter the account name provided by your ISP. This might also be called the host name.

Domain Name (If required). Enter the domain name provided by your ISP.

These fields display when your ISP requires a login:

Internet Service Provider. PPPoE or PPPoA.

Login. The login name provided by your ISP. This login name is often an email address.

Password. The password that you use to log in to your ISP.

Service Name (if Required). If your ISP provided a service name, enter it here.

Connection Mode. Always On, Dial on Demand, or Manually Connect.

Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. This setting determines how long the router keeps the Internet connection active when there is no Internet activity from the LAN. A value of 0 (zero) means never log out.

Internet IP Address.

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.

Domain Name Server (DNS) Address. The DNS server is used to look up site addresses based on their names.

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

NAT (Network Address Translation). NAT allows computers on your home network to share the router Internet connection. NAT is enabled by default because it is needed in most situations. The following settings are available:

Enable

Disable

Router MAC Address. The Ethernet MAC address that the router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when

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R6300v2 Smart WiFi Router

your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (also called cloning).

Use Default Address. Use the default MAC address.

Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You have to use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

Parental Controls

The first time you select Parental Controls from the BASIC Home screen, your browser goes to the Live Parental Controls website. You can learn more about Live Parental Controls or download the application.

To set up Live Parental Controls:

1.Select Parental Controls on the dashboard screen.

2.Click either the Windows Users or Mac Users button.

3.Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility.

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NETGEAR R6300v2 User Manual

R6300v2 Smart WiFi Router

After installation, Live Parental Controls automatically starts.

4.Click Next, read the note, and click Next again to proceed.

Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.

5.Select the radio button that applies to you and click Next.

If you already have an OpenDNS account, leave the Yes radio button selected.

If you do not have an OpenDNS account, select the No radio button. If you are creating an account, the following screen displays:

Fill in the fields and click Next.

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R6300v2 Smart WiFi Router

After you log on or create your account, the filtering level screen displays:

6. Select the radio button for the filtering level that you want and click Next.

7. Click the Take me to the status screen button.

Parental controls are now set up for the router. The dashboard shows Parental Controls as Enabled.

Basic Wireless Settings

The Wireless Settings screen lets you view or configure the wireless network setup.

The router comes with preset security. This means that the Wi-Fi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the bottom of the unit.

Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security.

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R6300v2 Smart WiFi Router

NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.

To view or change basic wireless settings: 1. Select BASIC > Wireless.

The screen sections, settings, and procedures are explained in the following sections.

2.Change the settings as needed.

3.Click the Apply button. Your settings are saved.

If you were connected wirelessly to the router and you changed the SSID or wireless security, you are disconnected from the network.

4.If you changed the settings, make sure that you can connect wirelessly to the network with its new settings.

If you cannot connect wirelessly, check the following:

Is your computer or wireless device connected to another wireless network in your area? Some wireless devices automatically connect to the first open network (without wireless security) that they discover.

Is your computer or wireless device trying to connect to your network with its old settings (before you changed the settings)? If so, update the wireless network selection in your computer or wireless device to match the current settings for your network.

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R6300v2 Smart WiFi Router

Wireless Settings Screen Fields

You can use this screen to view or change the wireless network settings and the security option.

Enable SSID Broadcast. This feature allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear this check box, and click Apply.

Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting.

Region. The location where the router is used. Select from the countries in the list. In the United States, the region is fixed to United States and is not changeable.

Channel. The wireless channel the router uses. For 2.4 GHz, select a value from 1 through 13. (For products in the North America market, only Channels 1 through 11 can be operated.) Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10).

Mode. For 2.4 GHz, Up to 217 Mbps is the default setting, which allows 802.11n and 802.11g wireless devices to join the network. The other settings are Up to 54 Mbps, and Up to 450 Mbps.

At 5 GHz, Up to 1300 Mbps is the default setting, which allows 802.11ac and 802.11a wireless devices to join the network. The other settings are Up to 600 Mbps and 289 Mbps.

Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.

Wireless Security Options

A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption.

WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking.

WPA uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works with all wireless network interface cards, but not all wireless access points.

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R6300v2 Smart WiFi Router

WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is implemented through hardware, while WPA-PSK is implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key.

WPA-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. For help with WPA settings on your wireless computer or device, see the instructions that came with your product.

Change the Wireless Security Option

NETGEAR recommends that you do not disable security.

To change the WPA settings:

1.Select BASIC > Wireless Settings.

2.Under Security Options, select the WPA option you want.

3.In the Passphrase field that displays when you select a WPA security option, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters.

4.Write down the new password and keep it in a secure place for future reference.

5.Click the Apply button. Your changes are saved.

Set Up a Guest Network

A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

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R6300v2 Smart WiFi Router

To set up a guest network:

1. Select BASIC > Guest Network.

2.Select any of the following wireless settings:

Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.

Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.

Allow guest to access My Local Network. If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access.

3.Give the guest network a name.

The guest network name is case-sensitive and can be up to 32 characters. You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID.

4.Select a security option from the list.

The security options are described in Wireless Security Options on page 26.

5.Click the Apply button. Your settings are saved.

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View Attached Devices

You can view all computers or devices that are currently connected to your network.

To go to the Attached Devices screen:

1. From the BASIC Home screen, select Attached Devices.

Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. The following information is displayed:

# (number). The order in which the device joined the network.

IP Address. The IP address that the router assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network.

MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label.

Device Name. If the device name is known, it is shown here.

2.Click Refresh to update this screen.

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4. NETGEAR genie ADVANCED Home

4

Specifying custom settings

This chapter contains the following sections:

NETGEAR genie ADVANCED Home Screen

Internet Connection Setup Wizard

WAN Setup

LAN Setup

WPS Wizard for WiFi Connections

Quality of Service (QoS) Setup

Enable Facebook WiFi

Some selections on the ADVANCED Home screen are described in separate chapters:

USB Storage. See Chapter 5, USB Storage.

Security. See Chapter 7, Security.

Administration. See Chapter 8, Administration.

ADVANCED Setup. See Chapter 9, Advanced Settings.

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