NETGEAR R6400 User Manual

AC1750 Smart WiFi Router

Model R6400

User Manual

August 2015 202-11508-02

350 East Plumeria Drive

San Jose, CA 95134

USA

AC1750 Smart WiFi Router

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

2

Contents

Chapter 1 Hardware Setup

Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Extend the Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Top and Front Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2 Connect to the Network and Access the Router

Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Use an Internet Browser to Access the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 NETGEAR genie Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Access the Router with the NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Specify an Internet Connection That Does Not Use a Login . . . . . . . . . . . . . 23 Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 25 Specify IPv6 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 28 Use Auto Config for an IPV6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 29 Set Up an IPv6 6rd Tunnel Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . 31 Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . 33 Set Up an IPv6 Pass Through Internet Connection . . . . . . . . . . . . . . . . . . . . . 35 Set Up an IPv6 Fixed Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Set Up an IPv6 DHCP Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Set Up an IPv6 PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Enable the Bridge or Add a VLAN Tag Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Enable the Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Add VLAN Tag Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

3

AC1750 Smart WiFi Router

Chapter 4 Optimize Performance

Prioritize Internet Traffic with Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . 46 Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Add Upstream QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Set Up QoS for Applications and Online Gaming . . . . . . . . . . . . . . . . . . . . . . . 48 Set Up QoS for a Router LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Set Up QoS for a MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Edit an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Delete an Upstream QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Optimize Video Streaming with Downstream QoS . . . . . . . . . . . . . . . . . . . . . . . 53 Add Downstream QoS Rules by Keyword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Add a Downstream QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Improve Network Connections with Universal Plug and Play. . . . . . . . . . . . . . . 55 Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Chapter 5 Control Access to the Internet

Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Delete Keywords from the List to Be Blocked . . . . . . . . . . . . . . . . . . . . . . . . . 62 Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 64 Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 6 Share USB Storage Devices Attached to the Router

USB Storage Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Access a USB Storage Device on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Back Up Windows Computers with ReadySHARE Vault. . . . . . . . . . . . . . . . . . . . 72 Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Prepare to Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Use Time Machine to Back Up onto a USB Hard Drive . . . . . . . . . . . . . . . . . . 74 Control Access to the USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 View or Change Network Folders on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . 77 Add a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Edit a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 7 Access the Router’s USB Drive Through the Internet

Access the USB Drive Through the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Access the USB Drive Through the Internet with FTP. . . . . . . . . . . . . . . . . . . 84 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

4

AC1750 Smart WiFi Router

Your Personal FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Set Up a New Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Specify a DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Remotely Access a USB Device Using ReadyCLOUD . . . . . . . . . . . . . . . . . . . . . . 90 Create a ReadyCLOUD Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Register Your Router With ReadyCLOUD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 8 Use the Router as a Media Server

Specify ReadyDLNA Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Play Music from a USB Drive with iTunes Server . . . . . . . . . . . . . . . . . . . . . . . . . 94 Play Media from a USB Drive on TiVo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Chapter 9 Share a USB Printer

Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 100 Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 103 Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 10 Specify Network Settings

Disable LED Blinking or Turn Off LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 View the WAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Specify the IP Addresses That the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . 112 Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 113 Manage Reserves LAN IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Edit a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Set Up a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 How the Router Manages WiFi Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Airtime Fairness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Implicit Beamforming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

5

AC1750 Smart WiFi Router

Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Set Up the Router with an Existing Router or Gateway. . . . . . . . . . . . . . . . . . . 126 Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Chapter 11 Manage Your Network

Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Check the Internet Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 View and Manage Logs of Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Create Custom Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Remotely Access Your Router Using the genie App . . . . . . . . . . . . . . . . . . . . . . 148

Chapter 12 Use VPN to Access Your Network

Set Up a VPN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Install OpenVPN Software on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Use a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Use VPN to Access the Router’s USB Drive and Media . . . . . . . . . . . . . . . . . . . 155 Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 155 Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 155 Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . 156 Use a VPN Tunnel to Access Your Internet Service at Home . . . . . . . . . . . . 157

Chapter 13 Specify Internet Port Settings

Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 162 How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . . 162

Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

6

AC1750 Smart WiFi Router

Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 165

Chapter 14 Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Standard LED Behavior When the Router Is Powered On . . . . . . . . . . . . . . . 169 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 LEDs Never Turn Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 174 Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 175

Appendix A Supplemental Information

Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

7

1. Hardware Setup		1

The AC1750 Smart WiFi Router delivers extremely fast WiFi. With AC1750 WiFi, Gigabit Ethernet speeds, and high-powered external antennas, this router offers the ultimate performance in wireless coverage for large homes with 12 or more wireless devices.

The router provides fast central storage, backup, and streaming to every device in your home with the USB 3.0-Storage port (10 times faster than USB 2.0). Sharing content across your network is easy, whether it’s accessing stored photos and music to wirelessly printing. Stream your stored media files anywhere on the network to DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a connect USB hard drive.

This chapter contains the following sections:

•Unpack Your Router

•Extend the Antennas

•Top and Front Panels

•Rear Panel

•Position Your Router

•Cable Your Router

For more information about the topics covered in this manual, visit the support website at support.netgear.com.

8

AC1750 Smart WiFi Router

Unpack Your Router

Your package contains the following items.

Ethernet cable

AC1750 Smart WiFi Router

Power adapter

Figure 1. Package contents

Extend the Antennas

The router comes with three antennas.

 To extend the antennas:

Position the antennas for the best WiFi performance.

NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles as shown.

Hardware Setup

9

AC1750 Smart WiFi Router

Top and Front Panels

The router includes status LEDs on top and a USB 3.0-Storage port on the front.

USB 3.0-Storage port

Figure 2. Router top and front view

Table 1. LED and button descriptions

LED	Description
Power	• Solid amber. The router is starting.
	• Blinking amber. The firmware is upgrading, or the Reset button was pressed.
	• Solid white. The router is ready.
	• Blinking white. The firmware is corrupted.
	• Off. Power is not supplied to the router.

Internet	•	Solid white. The Internet connection is ready.
	•	Solid amber. The router detected an Ethernet cable connection to the modem.

•Off. No Ethernet cable is connected between the router and the modem.

2.4 GHz WiFi	•	Solid white. The 2.4 GHz WiFi radio is operating.
	•	Blinking. The router is sending or receiving WiFi traffic.

•Off. The 2.4 GHz WiFi radio is off.

	5 GHz WiFi	• Solid white. The 5 GHz WiFi radio is operating.
		• Blinking. The router is sending or receiving WiFi traffic.
		• Off. The 5 GHz WiFi radio is off.
	USB	• Solid white. A USB device is connected and is ready.
	3.0-Storage	• Blinking. A USB device is plugged in and is trying to connect.
	port)
		• Off. No USB device is connected, or someone clicked the Safely Remove Hardware
		button, and it is now safe to remove the attached USB device.

Hardware Setup

10

AC1750 Smart WiFi Router

Table 1. LED and button descriptions (continued)

LED	Description
USB 2.0-Printer	• Solid white. A USB device is connected and is ready.
port	• Blinking. A USB device is plugged in and is trying to connect.
	• Off. No USB device is connected or someone clicked the Safely Remove Hardware
	button and it is now safe to remove the attached USB device.
Ethernet ports	The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100
1–4	Mbps or 10 Mbps Ethernet connections.
	• Solid. A powered-on device is connected to the Ethernet port.
	• Blinking. The port is sending or receiving traffic.
	• Off. No device is connected to this Ethernet port.
WiFi On/Off	Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.
button with LED	If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you
	cannot use WiFi to connect to the router.
WPS button with	This button lets you use WPS to join the WiFi network without typing the WiFi password. The
LED	WPS LED blinks white during this process and then lights solid white.

You can disable LED blinking or turn off all LEDs except the Power LED. For information about how to do this, see Disable LED Blinking or Turn Off LEDs on page 107.

Rear Panel

The rear panel includes the connections and buttons shown in the following figure.

Reset	Ethernet			USB 2.0	Power	Power
		Internet
button	LAN ports 1–4	port		port	On/Off	connector

Figure 3. Router rear panel

Pressing the Reset button restores the factory settings. See Factory Settings on page 178.

Position Your Router

The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can

Hardware Setup

11

AC1750 Smart WiFi Router

vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

Additionally, other wireless access points in and around your home might affect your router’s signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.

Position your router according to the following guidelines:

•Place your router near the center of the area where your computers and other devices operate, and within line of sight to your wireless devices.

•Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers.

•Place the router in an elevated location, minimizing the number walls and ceilings between the router and your other devices.

•Place the router away from electrical devices such as these:

-Ceiling fans

-Home security systems

-Microwaves

-Computers

-Base of a cordless phone

-2.4 GHz cordless phone

•Place the router away from large metal surfaces, large glass surfaces, and insulated walls such as these:

-Solid metal door

-Aluminum studs

-Fish tanks

-Mirrors

-Brick

-Concrete

If your network includes adjacent access points, use different radio frequency channels to reduce interference.

Hardware Setup

12

AC1750 Smart WiFi Router

Cable Your Router

The following image shows how to cable your router:

Figure 4. Router cabling

To cable your router:

1.Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery.

2.Plug in and turn on your modem.

If your modem uses a battery backup, replace the battery.

3.Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router.

4.Connect the power adapter to your router and plug the power adapter into an outlet.

5.Press the Power On/Off button on the rear panel of the router.

Hardware Setup

13

2. Connect to the Network and		2
	Access the Router

This chapter contains the following sections:

•Connect to the Network

•Types of Logins

•Use an Internet Browser to Access the Router

•Change the Language

•Access the Router with the NETGEAR genie App

14

AC1750 Smart WiFi Router

Connect to the Network

You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1.Make sure that the router is receiving power (its Power LED is lit).

2.Connect an Ethernet cable to an Ethernet port on your computer.

3.Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1.Make sure that the router is receiving power (its Power LED is lit).

2.Check the WPS instructions for your computer or wireless device.

3.Press the WPS button on the router.

4.Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS connections.

Your computer or wireless device connects to the WiFi network.

To find and select the WiFi network:

1.Make sure that the router is receiving power (its Power LED is lit).

2.On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the router’s label.

3.Join the WiFi network and enter the WiFi password. The password is on the router’s label.

Your wireless device connects to the WiFi network.

Connect to the Network and Access the Router

15

AC1750 Smart WiFi Router

Label

The label on the router shows the login information, MAC address, and serial number.

Figure 5. Router label

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

•ISP login. The login that your ISP gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

•WiFi network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the router label.

•Router login. This logs you in to the router interface as admin from an Internet browser.

Use an Internet Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use an Internet browser to access the router to view or change its settings. The first time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service.

NETGEAR genie Automatic Internet Setup

You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and pages to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

Connect to the Network and Access the Router

16

AC1750 Smart WiFi Router

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:

•The ISP configuration information for your DSL account

•ISP login name and password

•Fixed or static IP address settings (special deployment by ISP; this setting is rare)

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.

To use NETGEAR genie to set up your router:

1.Turn the router on by pressing the On/Off button.

2.Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

3.Launch an Internet browser.

The page that displays depends on whether you accessed the router before or if NETGEAR genie detects that the router is connected to another router or gateway:

•The first time that you set up the Internet connection for your router, the browser goes to http://www.routerlogin.net, and the NETGEAR genie page displays.

Connect to the Network and Access the Router

17

AC1750 Smart WiFi Router

•If NETGEAR genie detects that the router is connected to another router or gateway, NETGEAR genie prompts you to set up the router in router mode or access point mode:

Select the Help Me Choose radio button or Let Me Choose radio button:

-Help Me Choose. If you select the Help Me Choose radio button, NETGEAR genie asks you a few questions to determine if you should set the router in router mode or access point mode. NETGEAR recommends that you select the Help Me Choose radio button.

-Let Me Choose. If you select the Let Me Choose radio button, you must select the Router Mode radio button or the Access Point Mode radio button. You can change the mode by running the Setup Wizard again. For more information, see

Use the Internet Setup Wizard on page 22.

For more information about how to set up your router with an existing router or gateway, see Set Up the Router with an Existing Router or Gateway on page 126.

•If you already used the NETGEAR genie, type http://www.routerlogin.net in the address field for your browser to display the NETGEAR genie page.

4.Follow the onscreen instructions.

NETGEAR genie guides you through connecting the router to the Internet.

5.If the browser cannot display the web page, do the following:

•Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router.

•Make sure that the router is receiving full power, and that its Power LED is lit white.

•Close and reopen the browser or clear the browser cache.

•Browse to http://www.routerlogin.net.

•If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.

6.If the router does not connect to the Internet, do the following: a. Review your settings.

Make sure that you selected the correct options and typed everything correctly.

Connect to the Network and Access the Router

18

AC1750 Smart WiFi Router

b.Contact your ISP to verify the correct configuration information.

c.Read Chapter 14, Troubleshooting.

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Log In to the Router

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

To log in to the router:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the Language

By default, the language is set as Auto.

To change the language:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.In the upper right corner, select a language from the menu.

5.When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

Connect to the Network and Access the Router

19

AC1750 Smart WiFi Router

Access the Router with the NETGEAR genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following:

•Automatically repair common wireless network problems.

•Easily manage router features like Parental Controls, guest access, Internet traffic meter, speed test, and more.

To use the genie app to access the router:

1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.

2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. 3. Launch the genie app.

The genie app dashboard page displays.

Connect to the Network and Access the Router

20

3. Specify Your Internet Settings		3

Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

•Use the Internet Setup Wizard

•Manually Set Up the Internet Connection

•Specify IPv6 Internet Connections

•Change the MTU Size

•Enable the Bridge or Add a VLAN Tag Group

21

AC1750 Smart WiFi Router

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie pages that display the first time you connect to your router to set it up.

To use the Setup Wizard:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Setup Wizard.

5.Select the Yes radio button.

If you select the No radio button, you are taken to the Internet Setup page (see Manually Set Up the Internet Connection ).

6.Click the Next button.

Specify Your Internet Settings

22

AC1750 Smart WiFi Router

The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration and checks your operation mode.

Manually Set Up the Internet Connection

You can view or change the router’s Internet connection settings.

Specify an Internet Connection That Does Not Use a Login

To specify the Internet connection settings:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

Specify Your Internet Settings

23

AC1750 Smart WiFi Router

4. Select Internet.

Scroll to view more settings

5.For the Does your Internet connection require a login setting, leave the No radio button selected.

6.If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

7.If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

8.Select an Internet IP Address radio button:

•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.

9.Select a Domain Name Server (DNS) Address radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10.Select a Router MAC Address radio button:

•Use Default Address. Use the default MAC address.

Specify Your Internet Settings

24

AC1750 Smart WiFi Router

•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.

•Use This MAC Address. Enter the MAC address that you want to use.

11.Click the Apply button. Your settings are saved.

12.Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting.

Specify an Internet Connection That Uses a Login

To view or change the basic Internet setup:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Internet.

Scroll to view more settings

Specify Your Internet Settings

25

AC1750 Smart WiFi Router

5.For the Does your Internet connection require a login setting, select the Yes radio button. The page adjusts.

6.In the Internet Service Provider menu, select the encapsulation method PPPoE, PPTP, or

L2TP.

7.In the Login field, enter the login name your ISP gave you. This login name is often an email address.

8.In the Password field, type the password that you use to log in to your Internet service.

9.If your ISP requires a service name, type it in the Service Name (if Required) field.

10.In the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

11.To change the number of minutes until the Internet login time-out, in the Idle Timeout (In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

12.Select an Internet IP Address radio button:

•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.

13.Select a Domain Name Server (DNS) Address radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

14.Select a Router MAC Address radio button:

•Use Default Address. Use the default MAC address.

•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.

•Use This MAC Address. Enter the MAC address that you want to use.

15.Click the Apply button. Your settings are saved.

16.Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting.

Specify Your Internet Settings

26

AC1750 Smart WiFi Router

Specify IPv6 Internet Connections

You can set up an IPv6 Internet connection if genie does not detect it automatically.

To set up an IPv6 Internet connection:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com.. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5.In the Internet Connection Type menu, select the IPv6 connection type. Your Internet service provider (ISP) can provide this information.

•If your ISP did not provide details, select IPv6 Tunnel.

•If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.

•If your Internet connection does not use PPPoE or DHCP or is not fixed, but is IPv6, select Auto Config.

Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:

-Use Auto Detect for an IPv6 Internet Connection on page 28

-Use Auto Config for an IPV6 Internet Connection on page 29

-Set Up an IPv6 6rd Tunnel Internet Connection on page 31

-Set Up an IPv6 6to4 Tunnel Internet Connection on page 33

-Set Up an IPv6 Pass Through Internet Connection on page 35

-Set Up an IPv6 Fixed Internet Connection on page 35

-Set Up an IPv6 DHCP Internet Connection on page 37

-Set Up an IPv6 PPPoE Internet Connection on page 38

6.Click the Apply button. Your changes take effect.

Specify Your Internet Settings

27

AC1750 Smart WiFi Router

Requirements for Entering IPv6 Addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

•More than eight groups of hexadecimal quartets

•More than four hexadecimal characters in a quartet

•More than two colons in a row

Use Auto Detect for an IPv6 Internet Connection

To set up an IPv6 Internet connection through auto detection:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5.In the Internet Connection Type menu, select Auto Detect.

The router automatically detects the information in the following fields:

•Connection Type. This field indicates the connection type that is detected.

•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length

Specify Your Internet Settings

28

AC1750 Smart WiFi Router

of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6.Select an IP Address Assignment radio button:

•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.

•Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

7.(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

8.Click the Apply button. Your settings are saved.

Use Auto Config for an IPV6 Internet Connection

To set up an IPv6 Internet connection through auto configuration:

1.Launch an Internet browser from a computer or wireless device that is connected to the network.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

Specify Your Internet Settings

29

AC1750 Smart WiFi Router

5. In the Internet Connection Type menu, select Auto Config.

The router automatically detects the information in the following fields:

•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6.Select an IPv6 Domain Name Server (DNS) Address radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

7.(Optional) In the DHCP User Class (If Required) field, enter a host name.

Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.

8.(Optional) In the DHCP Domain Name (If Required) field, enter a domain name.

You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.

9.Select an IP Address Assignment radio button:

Specify Your Internet Settings

30