M
User Guide
DCX700
High-Definition Digital Set-Top Box
© 2010 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.
MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. CableCARD, M-Card , and DOCSIS are trademarks or registered trademarks of Cable Television Laboratories, Inc. HDMI, the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Dolby, Pro Logic, and the double-D symbol are registered trademarks of Dolby Laboratories. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Rovi, and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi. Reverse engineering or disassembly is prohibited. All other product or service names are the property of their respective owners. All rights reserved. MoCA and the MoCA logo is a trademark of Multimedia over Coax Alliance. The Multimedia over Coax Alliance (MoCA), www.mocalliance.org, is an open, standard body promoting networking of digital video and entertainment through existing coaxial cable in the home.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
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Safety & Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
•Read these instructions.
•Keep these instructions.
•Heed all warnings.
•Follow all instructions.
•Do not use this apparatus near water.
•Clean only with dry cloth.
•Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
•Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
•Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer.
•Unplug this apparatus during lightning storms or when unused for long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Important Safety Considerations
•The mains plug is the main disconnect device. It shall remain readily accessible and operable.
•The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
•WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
•WARNING: Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
•See label on bottom of unit for additional markings.
During Transportation to the Subscriber Home
•Transport the cable terminal in its shipping box or an equally padded container.
•Do not expose the terminal to rain or moisture.
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During Installation
•Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings.
•Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.
•Install the terminal so that there is a minimum of two inches of space between surrounding surfaces and the top, left, and right sides of the terminal to ensure proper ventilation.
•Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40º C (104º F).
•Place the terminal on a flat surface not prone to vibration or impact.
•Do not place the terminal on top of another electronic device.
•Do not install the terminal in an area where condensation occurs.
•To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC power cord into a switched power outlet.
•For DCX700 North American models, only use power supplies with Motorola part number 524475-034.
FCC Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
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CAUTION |
Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority |
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to operate the equipment. |
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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Declaration of Conformity
Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX700 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Caring for the Environment by Recycling
When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.
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Software License
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under
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this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044.
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Contents |
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Safety & Regulatory Information.................................................................................................. |
i |
Software License .......................................................................................................................... |
iv |
Introduction.................................................................................................................................... |
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Front Panel....................................................................................................................................... |
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Rear Panel........................................................................................................................................ |
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Operation........................................................................................................................................ |
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Turning Power On and Off .............................................................................................................. |
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Changing Channels.......................................................................................................................... |
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Adjusting the Volume ...................................................................................................................... |
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Interactive Program Guide............................................................................................................... |
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M-Card™.......................................................................................................................................... |
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Connecting Your Set-Top ............................................................................................................. |
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Video Connection Options............................................................................................................... |
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HDMI or IEEE-1394 — HDTV and SDTV................................................................................... |
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Component video (YPbPr) — HDTV and SDTV......................................................................... |
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Composite Video (also referred to as Video) — SDTV.............................................................. |
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Connecting HDTV — Single Connection for Video/Audio................................................................ |
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Cable In ..................................................................................................................................... |
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HDMI......................................................................................................................................... |
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IEEE-1394 (M/Card/US models only) ........................................................................................ |
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Connecting Your DCX Set-top to an HDTV — Video....................................................................... |
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Connecting HDTV — Separate Video/Audio Connections............................................................... |
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Cable In ..................................................................................................................................... |
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DVI............................................................................................................................................. |
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Component Video (YPbPr) ........................................................................................................ |
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Audio ......................................................................................................................................... |
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Connecting Your DCX Set-top to an HDTV — Audio....................................................................... |
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Connecting an HDTV and an A/V Receiver.................................................................................... |
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Connecting Your DCX Set-top to an A/V Receiver — Video.......................................................... |
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Connecting Your DCX Set-top to an A/V Receiver — Audio ......................................................... |
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Connecting an SDTV...................................................................................................................... |
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Connecting Your DCX Set-top to an SDTV .................................................................................... |
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Connecting an SDTV and VCR/DVD Recorder............................................................................... |
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Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder ............................................. |
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Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder....................................................... |
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Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder ..................... |
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Recording Your Connections...................................................................................................... |
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Data Devices.................................................................................................................................. |
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Data Features ................................................................................................................................ |
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On-Screen Graphics .................................................................................................................... |
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Configuring A/V and Closed Caption Settings......................................................................... |
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Native Mode Settings Screen ................................................................................................. |
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Additional HDMI Settings Screen ........................................................................................... |
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Additional Closed Caption Settings Screen............................................................................. |
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Subtitle and DVS Settings Screen........................................................................................... |
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Advanced Audio/Video Settings Screen.................................................................................. |
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Troubleshooting .......................................................................................................................... |
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Appendix A................................................................................................................................... |
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Wall Mounting Your DCX700......................................................................................................... |
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Introduction
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Introduction |
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Congratulations on receiving a Motorola DCX700 High-Definition All-Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), commercialfree, CD quality music, and the incredible picture quality and sound of High-Definition TV (HDTV).
This set-top includes an “Entertainment Package” that enables a direct digital connection to consumer audio and video devices through IEEE-1394 and HDMI™ interfaces. Dolby® Digital Plus is supported by the HDMI interface and provides 7.1 channels and beyond of enhanced-quality audio.
This User Guide introduces you to the basic features, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. Please take a few moments to read through this User Guide; the configuration diagrams, on-screen menu description and troubleshooting section will help you make the most of your home entertainment experience.
To determine which features of digital cable are provided in your service area, please check with your local cable operator. They will be happy to provide instructions for these optional services.
Features:
•Integrated MoCA™ networking (only available on DCX700-M model)
•HDMI, Component, IEEE-1394 (M-Card/US models only), Composite, Digital Audio (S/PDIF), Audio L/R, Ethernet, USB
•1080p 24/30 video decode & output support
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Introduction
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Front Panel
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POWER DATA LAN REC
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Power LED — Illuminates when the DCX700 is powered on |
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Data — Dual function LED |
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Extinguished when unit is provisioned |
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LAN — Illuminates to indicate one or more set-top boxes and/or DVR devices |
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Rec — Unit is in record mode on a home network device (only available on |
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USB connector* |
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*The availability of certain features is dependent upon application support.
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Rear Panel
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CABLE IN
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EXT IR IN/ |
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Cable In — Connects to cable signal from the service provider |
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Video outputs / YPbPr — Component video output (HDTV) |
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HDMI™ — High-Definition TV (HDTV) connector (Provides Dolby® Digital Plus |
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Video Out — Composite Video (SDTV) |
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Baseband Audio Out — L/R audio |
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Digital Audio (optical) — Provides Dolby® Digital 5.1 audio or PCM output |
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Ethernet* — Network connection |
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Ext IR Input – Connects to a remote control receiver accessory cable |
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IEEE-1394 — Audio and video device connection |
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Power connector |
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* Availability of certain features is dependent upon application support.
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Operation
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Operation |
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Turning Power On and Off
Press POWER on the remote control to turn the DCX set-top on or off (standby). Be sure the remote control is in cable mode by pressing CABLE before pressing POWER.
Changing Channels
You can change channels in three ways:
•Press CHANNEL + or – on the remote control to step through the channel selection.
•Enter the number of the channel you wish to view using the number keys on the remote control.
•Select the channel in the Interactive Program Guide.
Adjusting the Volume
Press VOLUME + or – on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press MUTE on the remote control to toggle the sound on and off.
For best audio quality when using the analog L/R audio outputs, use the remote control to set the DCX set-top to approximately three quarters of the maximum volume level and then adjust the audio levels on external devices such as your TV or A/V receiver.
Interactive Program Guide
The Interactive Program Guide displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. Interactive program guides can vary with each cable service provider. Refer to the Interactive Program Guide’s instruction manual for detailed instructions.
M-Card™
The M-Card is required to view cable television programs and interactive on-demand programs. The M-Card should not be removed.
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Connecting Your Set-Top
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Connecting Your Set-Top |
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Instructions and diagrams are included for the following connections:
•High-Definition TV (HDTV)
•A/V receiver — Audio
•Standard-Definition TV (SDTV)
•Standard-Definition TV (SDTV) and VCR/DVD Recorder
•A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder
Before you move or change components on your entertainment system, review the following:
•For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors
•Disconnect power from your equipment before connecting or changing cable connections
CAUTION |
Do not place anything on top of your DCX set-top, especially other home entertainment |
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components. Be sure to provide adequate ventilation to prevent overheating. |
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Video Connection Options
The DCX set-top offers several different video connection options. Component video, HDMI, and IEEE-1394 allow you to view both High-Definition and Standard-Definition TV programming. Composite video connection allows you to view only Standard-Definition TV programming.
To determine whether your TV features component video, HDMI, IEEE-1394, or composite video, check the manual supplied with your TV.
Use the guidelines below to determine the best video connection for your home entertainment system.
Note: Only (1) video connection to the TV is required. HD video can only be viewed with HDMI, IEEE-1394, or component video connections.
HDMI or IEEE-1394 — HDTV and SDTV
HDMI and IEEE-1394 offer higher quality HD video than component video.
If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.
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Connecting Your Set-Top
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HDMI and IEEE-1394 outputs provide video and audio, so no separate audio connections are required if you plan to use your TV’s speakers as the primary audio source.
On-screen graphics will not be displayed when you are using the IEEE-1394 connection on the rear panel of the DCX set-top. Refer to Section 5 for more information.
If your TV has a DVI input, connect a DVI-to-HDMI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.
Note: DVI does not provide audio. A separate audio connection must be made. IEEE1394 connection is available only on M-card/US models.
Component video (YPbPr) — HDTV and SDTV
The YPbPr connectors on your DCX set-top provide HDTV and SDTV component video.
Note: Component video does not provide audio. A separate audio connection must be made.
Composite Video (also referred to as Video) — SDTV
If none of the above inputs are available on your TV, use the composite video (video) connection.
Note: Composite video does not provide audio. A separate audio connection must be made.
Connecting HDTV — Single Connection for Video/Audio
Cable In
Connect an RF coaxial cable to the cable wall outlet and the cable in connector on the DCX set-top.
HDMI
If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.
IEEE-1394 (M/Card/US models only)
If your HDTV has an IEEE-1394 connector, you can use the IEEE-1394 for both your video and audio connection. Connect an IEEE-1394 cable to the IEEE-1394 connector on your HDTV and DCX set-top.
Note: On-screen graphics will not be displayed when you are using the IEEE-1394 connection on the rear panel of the DCX set-top. Refer to Section 5 for more information.
If you have an audio/video receiver and are not using your TV’s speakers, go to
Connecting Your DCX Set-top to an A/V Receiver — Audio.
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