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BlackBerry RAP40GW User Manual

BlackBerry® Wireless Handheld
User Guide
User Guide, BlackBerry 7290 Wireless Handheld
BlackBerry 7290 Wireless Handheld™ Model Number: RAP40GW
Last modified: 7 June 2004 Part number: PDF-07783-001 At the time of publication, this documentation complies with handheld software version 3.8.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license.
All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.
The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings.
You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.
Research In Motion Limited Research In Motion UK Limited 295 Phillip Street Centrum House, 36 Station Road Waterloo, ON N2L 3W8 Egham, Surrey TW20 9LF Canada United Kingdom
Published in Canada
Contents
Email messages ...............................................................5
PIN messages ...................................................................7
SMS messages .................................................................9
MMS messages .............................................................11
Search .............................................................................. 13
Attachments ..................................................................15
Synchronizing data .....................................................17
Backing up and restoring handheld data ........... 19
Typing ............................................................................. 21
Phone .............................................................................. 23
Browser ........................................................................... 31
Downloading ................................................................35
Contacts .........................................................................37
Calendar .........................................................................41
Tasks ................................................................................45
Memos ............................................................................47
Alarm ............................................................................... 49
Calculator ....................................................................... 51
Bluetooth® ....................................................................53
Date and time ..............................................................55
Profiles ............................................................................ 57
Screen display ...............................................................59
Language .......................................................................61
Power and battery ....................................................... 63
Network coverage .......................................................65
SIM card ......................................................................... 69
Security ........................................................................... 71
BrickBreaker ..................................................................77
Service books ................................................................79
Frequently asked questions ..................................... 81
Tips .................................................................................113
Legal notice .................................................................119
Index ..............................................................................121
3
4

Email messages

• Open a message
• Send an email message
• Save draft messages
• Add contacts to a message
• Set the importance level
• Change sent messages
• Manage messages
• File messages
• View filed messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Email and PIN messages — frequently asked
questions

Open a message

An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Send an email message

1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. C li ck Continue.
8. Type a message.
9. Click the trackwheel.
10. Cl ick Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.
If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service.

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add contacts to a message

To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes.

Change sent messages

To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send.
13
To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message.
To resend your message to the same contact, open the message. Click the trackwheel. Click Resend.

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:
• Save
• Reply
• Forward
• Reply To All
• Delete
To delete the original message from a reply, click the trackwheel. Click Delete Original Text.

File messages

To file a message, click the message. Click File. Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key.
To delete sent and received messages prior to and including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox.
Related topic
• Reconcile deleted messages

Mark a message as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
Related topics
• Can I file messages?
• View filed messages

View filed messages

To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No.
14

PIN messages

• About PIN messages
• Find your PIN
• Open a message
• Send a PIN message
• Save draft messages
• Add contacts to a message
• Change sent messages
• Manage messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Email and PIN messages — frequently asked
questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. C li ck Continue.
8. Type a message.
9. Click the trackwheel.
10. Cl ick Send.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN.

Find your PIN

In the handheld options, click Status.

Send a PIN message

1. In the messages list, click the trackwheel.
2. Click Compose PIN.
15
16

SMS messages

• About SMS messages
• Find your SMS number
• Type an SMS number
• Open an SMS message
• Send an SMS message
• Save draft messages
• Manage messages
• Resend an SMS message
• Enable cell broadcast messages
• Manage cell broadcast channels
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Leave SMS messages on the SIM card
• SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS.
You can send SMS messages to contacts who have SMS-compatible phone numbers.

Type an SMS number

When you type an SMS-compatible number, include the country code and the area code.
Note:
In the phone, set your smart-dialing options to avoid typing the country code and area code.
Related topic
• About smart dialing

Open an SMS message

An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Send an SMS message

1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. C li ck Continue.
8. Type a message.
9. Click the trackwheel.
10. Cl ick Send.

Find your SMS number

In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.
17

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:
• Save
• Reply
• Forward
• Delete
To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History.

Resend an SMS message

To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend.

About cell broadcast messages

If your service provider supports cell broadcasting, and provides you with access to a cell broadcasting channel, you can receive information messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your handheld. For more information on cell broadcasting, contact your service provider.

Manage cell broadcast channels

The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions:
• To receive messages from a new channel,
click Add Channel.
• To specify a preferred name for the selected
channel, click Set Nickname.
• To stop receiving messages from the selected
channel, click Disable.
• To remove the selected channel, click Delete
Channel.
Note:
To specify the languages in which you would like to receive cell broadcast messages, scroll down the list and select a cell broadcast language. Click the trackwheel. Click Enable or Disable.
Related topic
• About cell broadcast messages

Enable cell broadcast messages

To enable cell broadcasting, in the handheld options, click SMS. Set the Cell Broadcasting Service field to On.
Related topic
• About cell broadcast messages
18

MMS messages

• About MMS messages
• Find your MMS number
• Open an MMS message
• Manage MMS messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• MMS messages — frequently asked questions

About MMS messages

With an MMS-compatible number, you can receive multi-media message service (MMS) messages. An MMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for MMS.
If your service provider supports MMS, you can receive MMS messages that contain content in .jpg, .gif, .wbmp, .png, .txt, .midi, or .smil format.

Find your MMS number

In the phone, the My Number field displays your phone number. If your service provider supports MMS, this number is also the number at which you receive MMS messages.

Manage MMS messages

Open an MMS message. Click the trackwheel. Perform one of the following actions:
• Save
• Forward
• Delete
To view the MMS content if it does not appear automatically, click Retrieve.
Additional options might also be available if the message contains .smil content.

Open an MMS message

An unopened MMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.
19
20

Search

• About search
• Search the messages list
• Search the handheld

About search

You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject.
You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list.

Search the messages list

1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search.
Related topics
• Use saved searches
• Search for a specific contact
• Search for a subject

Use saved searches

To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.
Click a search. Perform one of the following actions:
• View
• Edit
• Delete
To view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last.

Search for a specific contact

To search for all messages from a specific sender, click the message. Click Search Sender.
To search for all messages to a specific recipient, click the message. Click Search Recipient.

Search for a subject

To search for all messages with the same subject, click a message. Click Search Subject.

Search the handheld

1. In the search program, type text in the Text field to search the records on your handheld.
2. In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list.
3. Select the check boxes for the programs to search.
4. Click Search.
21
Notes:
If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.
File attachments are not searched when you search across the handheld programs.
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Related topic
• How do I search for text within a file
attachment?
22

Attachments

• About attachments
• Use address book attachments
• Open a file attachment
• Open an image attachment
• Navigate attachments
• Attachments — frequently asked questions

About attachments

Address book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact.
You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif image attachments.
A message with a file attachment appears in the messages list with a paperclip icon.
Related topic
• Can I view file attachments on my handheld?

Use address book attachments

To view an address book attachment, in an open message, click the trackwheel. Click View Attachment.
To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address.

Open a file attachment

1. Place your cursor in the name of the file attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an automatically generated table of contents for the file attachment, or select Full Content to open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.

Open an image attachment

1. Place your cursor in the name of the image attachment.
2. Click the trackwheel.
3. Click View Attachment.

Navigate attachments

To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates and click the trackwheel.
23
To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt key and roll the trackwheel.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area.
24

Synchronizing data

• About email reconciliation
• Set wireless email reconciliation
• Reconcile deleted messages
• About PIM synchronization
• Set wireless PIM synchronization
• Synchronization — frequently asked
questions

About email reconciliation

Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox are reflected on your handheld.
If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network.
If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email reconciliation, refer to the
Software Online Help
Related topic
BlackBerry Desktop
.
• Can I reconcile email messages over the
wireless network?

Set wireless email reconciliation

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On.
Note:
Set the Wireless Reconcile option for each message service on your handheld.
Related topic
• Can I reconcile email messages over the
wireless network?

Reconcile deleted messages

To set how deleted messages are reconciled between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field.
Note:
Set the Email Reconciliation option for each message service on your handheld.
Related topic
• Delete multiple messages at one time

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are identical.
If your handheld is integrated with an email account using a BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the
Desktop Software Online Help
BlackBerry
.
25

Set wireless PIM synchronization

You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the
Software Online Help
BlackBerry Desktop
.
26

Backing up and restoring handheld data

• About backing up handheld data
• About restoring handheld data

About backing up handheld data

If you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data backup, refer to the
Online Help

About restoring handheld data

If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer, you can restore the data using the Backup and Restore tool. For more information on restoring handheld data manually, refer to the
Software Online Help
BlackBerry Desktop Software
.
BlackBerry Desktop
.
27
28

Typing

• Use AutoText
• Create an AutoText entry
• Change AutoText entries
• Cut or copy text
• Paste text
• Typing tips
• Enable tones when pressing keys
• Set the cursor speed
• Typing — frequently asked questions

Use AutoText

AutoText automatically replaces text that you type. Use AutoText to correct spelling and to replace abbreviations with complete words.
Your handheld has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.
You create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the Space key.

Create an AutoText entry

1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
• What is the Insert Macro menu item?

Change AutoText entries

To view your AutoText entries, in the handheld options, click AutoText.
Click an AutoText entry. Perform one of the following actions:
• Edit
• Delete

Cut or copy text

Click the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy.

Paste text

Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.

Typing tips

To type the alternate character on a key, press the Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the trackwheel.
To turn on CAP lock, press the Alt key + the Right Shift key.
25
To turn on NUM lock, hold the Right Shift key + press the Alt key.
To turn off CAP lock or NUM lock, press the Right Shift key.

Enable tones when pressing keys

In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes.

Set the cursor speed

In the handheld options, click Screen/Keyboard. Set the Key Rate field to Slow or Fast. Save your changes.
Typing — frequently asked questions
• What is the Insert Macro menu item?
• Why can’t I use shortcuts on the Home
screen?

What is the Insert Macro menu item?

Use the Insert Macro menu item to insert common variables, such as the current date or current time, into your AutoText entries.

Why can’t I use shortcuts on the Home screen?

The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. In the general phone options, set the Dial From Home Screen field to No.
26

Phone

• Find your phone number
• Make a call
• Make an emergency call
• Use speed dial
• Check your voice mail
• Answer a call
• Mute a call or place a call on hold
• Adjust the phone volume
• Phone features
• Dial using letters
• Make a conference call
• Assign a speed dial letter
• Change speed dial assignments
• Log calls
• Use call logs
• Block calls
• Forward calls
• Set call waiting
• Set default country and area codes
• Set corporate extension dialing
• Set voice mail options
• Set the TTY option
• Set the default call volume
• Use fixed dialing
• Reset call timers
• Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make a call

1. In the phone, type a phone number or select a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed, click the trackwheel. Click Call By Name to select a contact from your address book.
You can also make a call on the Home screen. Type the number and press the Enter key.
Related topics
• Add a pause or wait
• Can I use the phone when the handheld or
keyboard is locked?

Make an emergency call

You can make an emergency call even if the SIM card is not inserted or the radio is off.
Perform one of the following actions:
• Unlocked keyboard or handheld: In the
phone, type the emergency number. Press the Enter key.
• Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.

Use speed dial

In the phone, press and hold the key that is assigned to the contact or phone number.
27
Note:
You can also use speed dial to make a phone call on the Home screen or in the messages list.

Check your voice mail

In the phone, click the trackwheel. Click Call Voicemail.

Answer a call

To answer a call, click Answer. If you do not want to answer the call, click Ignore.
If you are already connected to a call and receive another call, perform one of the following actions:
• Click Answer - Drop Current to end your
current call and answer the incoming call.
• Click Answer - Hold Current to place the
current call on hold and answer the incoming call.
• Click Answer - Drop All to end all current
calls and answer the incoming call during a conference call.
To end the call, hold the Escape button.
Related topic
• Can I use the phone when the handheld or
keyboard is locked?
• Use Bluetooth® wireless technology during a
call

Mute a call or place a call on hold

To mute a call, press the Phone button. Press the Phone button again to turn mute off.
To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume.

Adjust the phone volume

During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.

Phone features

During a call, your handheld has all the functions that are available to a regular phone, such as hold and mute.
To alternate between two connected calls, click the trackwheel. Click Swap.
To use other applications during a call, click the trackwheel. Click Home Screen.

Dial using letters

To type a letter during a call, press the Alt key. Type the letter.
To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad.

Make a conference call

1. During a call, click the trackwheel.
2. Click New Call.
3. Type a phone number or click a contact.
4. Click the trackwheel.
5. Click Call.
6. During the second call, click the trackwheel.
7. C li ck Join.
28
Note:
When adding more than two numbers to a conference call, place the conference call on hold before calling the next phone number or contact.
Related topic
• Manage contacts during a conference call

Manage contacts during a conference call

To speak privately with one contact, click the trackwheel. Click Split Call.
To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel.
To disconnect from a conference call while leaving the other parties connected, click the trackwheel. Click Transfer.

Assign a speed dial letter

In the phone, select a contact or phone number. Press and hold any unassigned letter key. Click OK.
Related topic
• Assign speed dial to a contact in your
address book

Assign speed dial to a contact in your address book

1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.

Change speed dial assignments

In the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions:
• Change the contact assigned to a speed dial
letter: Click the contact. Click Edit. Click a new contact. Click Speed Dial <contact name>.
• Assign the contact to a different speed dial
letter: Click the contact. Click Move. Click a different speed dial letter.
• Remove a contact from the speed dial list:
Click the contact. Click Delete.

Log calls

Call logs appear when you open the phone. Missed call logs also appear in the messages list.
To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.
If you do not want any call logs to appear in the messages list, select None. Press the Space key.
Related topic
• Can I set the Phone to display frequently
called numbers?

Use call logs

In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:
• Add Notes
• Edit Notes
• Forward
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To delete notes, in the open phone call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Block calls

1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Enable.
4. Click the trackwheel.
5. Click Save.
Related topics
• Change the call block password
• Can I block calls?

Change the call block password

1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current password.
5. Click the trackwheel.
6. Type your new password.
7. Click the trackwheel.
8. Type your new password again.
9. Click the trackwheel.
Related topic
• Can I block calls?

Forward calls

1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to forward.
3. Press the Space key.
4. Select Do Not Forward or the current forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for the call forwarding profiles might already be specified. You might not be able to change them or add new ones. For more information, contact your service provider.
Related topics
• Can I use call forwarding?
• Add a call forwarding phone number
• Delete call forwarding phone numbers
• How do I edit the phone number to which
my calls are forwarded?

Add a call forwarding phone number

1. In a call forwarding profile, click Do Not Forward.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
5. Type the phone number and click the trackwheel.
6. Click the trackwheel.
7. C li ck Close.
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Related topic
• How do I edit the phone number to which
my calls are forwarded?

Delete call forwarding phone numbers

1. In a call forwarding profile, click the phone number to which your calls are currently being forwarded.
2. Click Edit Numbers.
3. Click the phone number that you want to delete from the list.
4. Click Delete.
Related topic
• How do I edit the phone number to which
my calls are forwarded?

Set default country and area codes

1. In the phone options, click Smart Dialing.
2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the default length for phone numbers in your country.
4. Click the trackwheel.
5. Click Save.
Note:
When calculating the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Related topic
• About smart dialing

Set call waiting

1. In the phone options, click Call Waiting.
2. Set the Call Waiting Enabled field to Yes.
3. Click the trackwheel.
4. Click Save.
Related topic
• Can I use call waiting?

About smart dialing

You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.
If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the Alt key + the 8 key and type the extension number.

Set corporate extension dialing

1. In the phone options, click Smart Dialing.
2. In the Number field, type the main phone number for the corporation.
3. Set how long the handheld waits before dialing extensions.
4. Set the default length for extensions.
5. Click the trackwheel.
6. Click Save.
Related topic
• About smart dialing

Set voice mail options

1. In the phone options, click Voicemail.
2. Type a voice mail access number and any additional numbers, such as a password or extension.
3. Click the trackwheel.
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4. Click Save.
Notes:
If your SIM card is provisioned for voice mail, the voice mail access number might already be completed. For more information on voice mail for your SIM card, contact your service provider
If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your handheld to a TTY device, calls that you receive on your handheld are converted to text.
Note:
The TTY option is only available with certain BlackBerry Wireless Handhelds.

Set the TTY option

1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
4. Click Save.
Related topics
• About TTY
• Can I use a TTY device with my handheld?

About default call volume

You can specify a default volume level for any call, regardless of whether you adjusted the volume during a previous call.

Set the default call volume

1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
• About default call volume

About fixed dialing

If you enable fixed dialing number (FDN) mode, your handheld only makes calls to contacts on your FDN list.
Notes:
Your handheld can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list.
If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list.

Use fixed dialing

1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.
Related topics
• About fixed dialing
• Add a contact to the FDN list
• Change fixed dialing entries
• Can I use FDN mode on my handheld?

Add a contact to the FDN list

1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
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3. Click New.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
8. Click Save.
Related topic
• Can I use FDN mode on my handheld?

Change fixed dialing entries

On the FDN list, click a contact. Perform one of the following actions:
• Edit
• Delete

Reset call timers

1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
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