BlackBerry R6030GN User Guide
BlackBerry Wireless Handheld
User Guide
User Guide
BlackBerry 7730 Wireless Handheld™ and BlackBerry 7780 Wireless
Handheld™.
BlackBerry 7730™: 900/1800/1900 MHz GSM GPRS Networks
BlackBerry 7780™: 850/1800/1900 MHz GSM GPRS Networks
Model Numbers: R6030GE, R6030GN
Last modified: 7 July 2003
Part number: PDF-06707-001
At the time of publication, this documentation complies with handheld
software version 3.7.0.
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion,
‘Always On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
4User Guide
Contents
About this guide........ ................................................................................................... 7
Overview ................................................................................... 8
Audience .................................................................................... 8
Conventions............................................................................... 9
Related resources...................................................................... 9
Messages.......................................................................................................................11
Email and PIN messages ....................................................... 12
SMS messages ......................................................................... 25
Managing messages ............................................................... 30
Address book......................................................... ......................................................39
Adding contacts ...................................................................... 40
Managing the address book .................................................. 44
Setting address book options................................................ 47
Managing the SIM card phone book ................................... 48
Phone.............................................................................................................................51
Making phone calls ................................................................ 52
Answering phone calls .......................................................... 55
Using phone features ............................................................. 56
Managing phone call logs ..................................................... 58
Setting phone options ............................................................ 61
Viewing phone information.................................................. 71
Browser..........................................................................................................................73
About the handheld browsers .............................................. 74
Configuring a browser........................................................... 74
Browsing web pages .............................................................. 75
Using bookmarks.................................................................... 80
Managing the browser ........................................................... 85
Setting browser options ......................................................... 87
Calendar........................................................................................................................89
Navigating in the calendar.................................................... 90
Managing appointments and meetings............................... 92
Setting calendar options ........................................................ 99
Other applications............................................................................. ......................101
Tasks....................................................................................... 102
MemoPad............................................................................... 104
Calculator............................................................................... 106
Alarm...................................................................................... 107
Games..................................................................................... 108
Options.......................................................................................................................111
Handheld options................................................................. 112
Reference...................................................................................................................139
Icons........................................................................................ 140
Troubleshooting.................................................................... 143
Maintenance .......................................................................... 146
Index............................................................................................................................147
About this guide
This section provides information on the following topics:
• Overview
• Audience
• Conventions
• Related resources
About this guide
Overview
This guide provides information on and procedures for using the
BlackBerry Wireless Handheld and its applications.
You can integrate your handheld with the following accounts:
• New or existing ISP email account: Your handheld is integrated
with a new email account, which is provided by your service
provider, or an existing Internet service provider (ISP) email
account.
• Enterprise email account: Your handheld is integrated with
your enterprise email account using the BlackBerry Enterprise
Server or BlackBerry Desktop Redirector. Messages that you
send from your handheld are sent from your existing corporate
email account.
Depending on your service provider’s plan or your integration
option, some applications might not be available on your handheld.
Contact your service provider for more information on available
services.
Audience
This guide is a reference for BlackBerry Wireless Handheld users.
8 User Guide
Conventions
Conventions
This guide uses the following conventions:
Icon Description
Warning: Warnings advise you that failure to take or avoid a specific
action can result in data loss or physical damage.
Note: Notes contain important information on the associated topic.
Tip: Tips provide optional or time-saving information on the associated
topic.
Prerequisite: Prerequisites are required conditions for the associated
topic.
Related resources
Refer to the following resources for additional information:
Resource Description
Getting Started and Quick
Reference Card
BlackBerry Desktop Software
Online Help
BlackBerry Web Client Online
Help
www.blackberry.com/
support
This card provides you with the steps that you
must complete to set up your handheld and
provides shortcuts and tips for using your
handheld.
Each tool in the desktop software offers online
Help to guide you and answer your questions. To
view procedures for and information on the
desktop software’s tools, in any active window,
click Help.
If you integrate your desktop software with a new
email account or an existing ISP account, you
configure your email settings in the BlackBerry
Web Client. For information on configuring and
using the Web Client, in any Web Client window,
click Help.
This web site provides frequently asked questions
and documentation for all BlackBerry products.
BlackBerry Wireless Handheld 9
About this guide
10 User Guide
Messages
This section provides information on the following topics:
• Email and PIN messages
• Opening messages
• Sending email and PIN messages
• Managing address book attachments
• Managing file attachments
• Setting message options
• SMS messages
• Opening SMS messages
• Sending SMS messages
• Setting SMS message options
• Managing messages
• Saving messages
• Deleting messages
• Reconciling email messages
• Filing email messages
• Searching for messages
• Marking messages
1
1: Messages
Email and PIN messages
You can send and receive email messages. Email messages that are
sent from or received by your handheld are routed through an
existing email account.
You can also send and receive PIN messages. A personal
identification number (PIN) uniquely identifies each BlackBerry
handheld on the network. If you know another person’s handheld
PIN, you can send a PIN message to that person. PIN messages are
not routed through an existing email account.
Tip: To locate your handheld PIN, on the Home screen, click the Options
icon. The Options screen appears. Click Status. The PIN field displays your
PIN.
Opening messages
You can receive email messages from any email account and you
can receive PIN messages from other BlackBerry handheld users.
Long messages are sent to your handheld in sections. As you read
the first section, the next section is sent to your handheld
automatically.
Open a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a message. A menu appears.
3. Click Open. The message appears.
Tip: If, on the Message List Options screen, you set the Auto More field to
No, you can request more of a long message manually. In the open message,
click the trackwheel. A menu appears.
• To request the next section of the message, click More.
• To request the rest of the message, click More All.
Refer to "Set message options" on page 23 for more information.
12 User Guide
Email and PIN messages
Sending email and PIN messages
Prerequisite: To send messages, the following requirements must be met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS must appear with the wireless coverage indicator on the Home
screen.
Send a message
1. On the Home screen, click the Compose icon. The To screen
appears.
2. Click [Use Once]. A menu appears.
3. Select one of the following options:
• To send an email message, click Email. The One Time Email
screen appears.
• To send a PIN message, click PIN. The One Time PIN screen
appears.
To screen menu — Email item
4. Type an email address or PIN number.
5. Click the trackwheel. A menu appears.
BlackBerry Wireless Handheld 13
1: Messages
6. Click Continue.
Tip: To add additional contacts to your message, click the trackwheel. Click
Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.
7. In the Subject field, type a subject.
8. Press the Enter key.
9. Type a message.
Tip: To send the message from a specific service (for example, Desktop or
Web Client), scroll to the top of the message. In the Using field, press the
Space key until the preferred service appears. Any subsequent messages are
also sent from this service.
10. Click the trackwheel. A menu appears.
11. Select one of the following options:
• To save a draft of the message without sending it, click Save
Draft.
• To send the message, click Send.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Send a message to a contact in your address book
1. On the Home screen, click the Compose icon. The To screen
appears.
Tip: To search for a contact name, type the first letters of the name.
2. Click a contact. A menu appears.
3. Select one of the following options:
• To send an email message, click Email <contact name>.
• To send a PIN message, click PIN <contact name>.
14 User Guide
Email and PIN messages
4. In the Subject field, type a subject.
5. Press the Enter key.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Send an email message using a link
Links to email addresses appear as underlined text.
1. Click an email address link. A menu appears.
2. Click Email.
3. In the Subject field, type a subject.
4. Press the Enter key.
5. Type a message.
6. Click the trackwheel. A menu appears.
7. Click Send. The message is sent.
Reply to a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a message. A menu appears.
3. Click Open.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To reply to only the sender, click Reply.
BlackBerry Wireless Handheld 15
1: Messages
To reply to the sender and all recipients of the original
•
message, click Reply To All.
Tip: To delete the original message from the reply, click the trackwheel. A
menu appears. Click Delete Original Text.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Forward a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
• To send an email message, click Email <contact name>.
• To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
16 User Guide
Email and PIN messages
5. Click Resend. The message is sent.
Edit and resend a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Edit. The message appears.
6. Edit the message.
Tip: To replace a contact, place your cursor in the To field. Click a contact. A
menu appears. Click Change Address.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Managing address book attachments
You can send and receive messages with address book attachments.
An address book attachment contains contact information that
recipients of the message can view and add to their address book.
Send an address book attachment
1. On the Home screen, click the Compose icon. The To screen
appears.
2. Click a contact. A menu appears.
3. Select one of the following options:
• To send an email message, click Email <contact name>.
• To send a PIN message, click PIN <contact name>.
4. Type a message.
BlackBerry Wireless Handheld 17
1: Messages
5. Click the trackwheel. A menu appears.
6. Click Attach Address. The Attach screen appears.
7. Click a contact. A menu appears.
8. Click Continue. The contact information is attached to the
message.
Composing a message — Address book attachment
9. Click the trackwheel. A menu appears.
10. Click Send. The message and attachment are sent.
Open an address book attachment
1. In a message with an address book attachment, place your cursor
in the name of the address book attachment.
18 User Guide
Email and PIN messages
Open email message with address book attachment
2. Click the trackwheel. A menu appears.
3. Click View Attachment. The contact information appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To add the contact information to your address book, click
Add To Address Book.
• To update the contact information that is in your address
book, click Update Address.
• To return to the open message, click Close.
BlackBerry Wireless Handheld 19
1: Messages
Managing file attachments
If the attachment service is loaded on your handheld, you can open
file attachments on your handheld. You can open attachments with
a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.
Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file
extension, the following requirements must be met:
• Your handheld must be integrated with an enterprise email account.
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry
Enterprise Server version 2.2 or later for Lotus Domino.
To open file attachments with a .zip or .html file extension, the following
additional requirement must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange
or a BlackBerry Enterprise Server version 2.2 Service Pack 2 or later for Lotus
Domino.
Spreadsheet format
Document format
Open the table of contents of a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachments screen appears.
20 User Guide
Email and PIN messages
3. Click Table of Contents. A menu appears.
4. Click Retrieve. The table of contents appears.
Tip: To request the content for a table of contents item, click the item. A
menu appears. Click Retrieve. The content appears.
Open a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachment screen appears.
Note: If you retrieve a .pdf file that is password protected, you must type the
password. On the Attachment screen, click the trackwheel. A menu appears.
Click Password. Type the password. Click the trackwheel. The Attachment
screen appears.
3. Click Full Content. A menu appears.
4. Click Retrieve. The content appears.
Tip: In document format, links to tables appear as underlined text. To open
a table, click a table link. A menu appears. Click Retrieve.
Navigate in spreadsheet format
1. In spreadsheet format, click the trackwheel. A menu appears.
2. Select one of the following options:
• To move to a specific worksheet, click Select Worksheet. A
dialog box appears. Click a worksheet.
• To view the previous worksheet, click Prev Sheet.
• To view the next worksheet, click Next Sheet.
• To move to a specific cell, click Go to Cell. A dialog appears.
Type the cell coordinates (for example, C16). Click the
trackwheel.
• To view the contents of a cell, click View Cell.
BlackBerry Wireless Handheld 21
1: Messages
Set file attachment options
1. In a file attachment, click the trackwheel. A menu appears.
2. Click Options. The Options screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Sheet Outline Cells Set whether the grid appears in spreadsheet
Sheet Horizontal
Scroll
Sheet Vertical Scroll Set whether the information in spreadsheet
Sheet Column
Width
Sheet Display Labels Set whether spreadsheet columns are labeled
Case Sensitive
Search
Font Family Set the font for attachments. System
Font Size Set the font size for attachments. Large
format.
Set whether the information in spreadsheet
cells wraps around when you scroll
horizontally.
cells wraps around when you scroll vertically.
Set the column width for the spreadsheet. Medium
with letters and rows are labeled with
numbers.
Set whether the Find feature is case sensitive
when it searches attachments.
Yes
No
No
Yes
No
Font
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
22 User Guide
Email and PIN messages
Setting message options
Prerequisite: To set the Hide Filed Messages and Delete On options, your
handheld must be integrated with an enterprise email account.
To set the Wireless Reconcile and Conflicts options, one of the following
requirements must be met:
• Enterprise email account: Your handheld must be enabled for wireless
email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for
Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for
Lotus Domino.
• New or existing ISP email account: Your handheld must be enabled for
wireless email reconciliation on the BlackBerry Web Client.
Set message options
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Display Time Set whether the Messages screen displays the time
Display
Name
Confirm
Delete
Hide Filed
Messages
Consider PIN
Level 1
Auto More Set whether the next section of a long message or
that a message is sent or received.
Set whether the Messages screen displays the
name of the sender or recipient.
Set whether you are prompted before messages are
deleted.
Set whether the Messages screen displays filed
email messages.
Set whether PIN messages are considered as high
importance messages.
attachment is delivered to your handheld
automatically.
Yes
Yes
Yes
Yes
Yes
Yes
BlackBerry Wireless Handheld 23
1: Messages
Field Description Default
Delete On Set whether email messages are deleted from your
Wireless
Reconcile
Conflicts Set whether your handheld or your computer takes
handheld only or from both your handheld and
computer during an email reconciliation.
Set whether messages are reconciled over the
wireless network between your handheld and your
computer.
precedence if a message is moved or deleted from
both locations.
Mailbox &
Handheld
On
Mailbox
wins
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
Set the importance level of a message
1. In a message, click the trackwheel. A menu appears.
2. Click Options. The Current Message Options screen appears.
3. In the following field, press the Space key until the preferred
option appears:
Field Description Default
Importance Set the priority level of the message. Normal
4. Click the trackwheel. A menu appears.
5. Click Save. The option is saved.
24 User Guide
SMS messages
SMS messages
If you have an SMS-compatible phone number, you can send and
receive short message service (SMS) messages. An SMS-compatible
number is a phone number (work, home, mobile, or pager) that
your service provider has enabled for SMS.
Tip: To locate the SMS-compatible number for your handheld, on the Home
screen, click the Options icon. The Options screen appears. Click SIM Card.
The Phone Number field displays your SMS-compatible number.
Opening SMS messages
Open an SMS message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click an SMS message. A menu appears.
3. Click Open. The message appears.
SMS message
BlackBerry Wireless Handheld 25
1: Messages
Sending SMS messages
You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160
characters.
If your service provider supports SMS concatenation, an SMS
message that contains more than 160 characters, is sent over the
wireless network in multiple, successive messages that appear on
your handheld as one message. The number of characters that you
type, and the number of messages that are required to send your
message, appear in the upper right corner of the screen.
Prerequisite: To send SMS messages, the following requirements must be
met:
• The wireless coverage indicator should show a level of wireless coverage.
• GPRS, gprs, or GSM must appear with the wireless coverage indicator on
the Home screen.
Send an SMS message
1. On the Home screen, click the Compose icon. The To screen
appears.
2. Click [Use Once]. A menu appears.
3. Click SMS. The One Time SMS screen appears.
To screen menu — SMS item
26 User Guide
SMS messages
4. Type your contact’s SMS-compatible phone number.
Tip: When you type an SMS-compatible number, include the country code
and the area code. If you have set your smart dialing options in the phone
application, you do not need to type the country code and area code. Refer
to "Setting smart dialing options" on page 68 for more information.
5. Click the trackwheel. A menu appears.
6. Click Continue.
7. Type a message.
8. Click the trackwheel. A menu appears.
9. Click Send. The message is sent.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Note: Sending an SMS message to a wireless device that is registered on a
different wireless network might not function as expected. Contact your
service provider for more information on sending SMS messages between
wireless networks.
Send an SMS message to a contact in your address
book
1. On the Home screen, click the Compose icon. The To screen
appears.
2. Click a contact with an SMS-compatible number. A menu
appears.
3. Click SMS <contact name>.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
BlackBerry Wireless Handheld 27
1: Messages
Reply to an SMS message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click an SMS message. A menu appears.
3. Click Reply.
Tip: To delete the previous messages from the screen, click the trackwheel.
A menu appears. Click Remove History.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
Forward an SMS message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click an SMS message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact with an SMS-compatible number. A menu
appears.
5. Click SMS <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend an SMS message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click an SMS message. A menu appears.
28 User Guide
SMS messages
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
Setting SMS message options
1. On the Home screen, click the Options icon. The Options screen
appears.
2. Click SMS. The SMS screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Leave
messages on
SIM Card
Delivery
Reports
Validity Period Set how long the service center keeps an SMS
Sent As Set the type of SMS message to send. Text
Number of
Previous Items
Service Center This field displays the phone number for the service
Network To
Send Over
Set whether SMS messages are saved on your SIM
card.
Set whether you receive notification when your SMS
message is delivered to the contact.
message if it cannot be delivered to your contact
immediately.
Set the number of previous SMS messages that
appear when you view an SMS message.
center through which your SMS messages are sent.
Set whether you want SMS messages to be sent over
the GSM or GPRS network.
No
Off
Max
7
—
GSM
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
BlackBerry Wireless Handheld 29
1: Messages
Managing messages
Saving messages
You can save important messages in the Saved Messages
application. If your handheld must delete messages to free memory,
it does not delete saved messages.
Save a message
1. On the Home screen, click the Messages icon. The Messages
screen appears.
2. Click a message. A menu appears.
3. Click Save. The message is saved in the Saved Messages
application.
Tip: To open a saved message, on the Home screen, click the Saved
Messages icon.
Deleting messages
You should delete unnecessary messages from your handheld. If
your handheld memory is full, your handheld deletes the oldest
messages from the Messages application to accommodate new ones.
Delete a message
Note: If, on the Message List Options screen, the Delete On option is set to
Mailbox & Handheld, messages that you delete on your handheld are also
deleted from your computer during email reconciliation. Refer to "Set
message options" on page 23 for more information.
1. Select one of the following options:
• To delete a message from the Messages application, on the
Home screen, click the Messages icon.
30 User Guide
Loading...