PORSCHE DESIGN
P'9983 Smartphone
User Guide
Version: 10.3.3
Published: 2016-08-26
SWD-20160826150248529
Contents
Setup and basics........................................................................................................................................ 5
Your device at a glance................................................................................................................................ 5
What's different about the BlackBerry 10 OS?.............................................................................................6
Notification icons........................................................................................................................................11
Menu icons................................................................................................................................................. 12
Setting up your device................................................................................................................................13
Using gestures............................................................................................................................................16
Advanced interactions................................................................................................................................22
Personalizing your device...........................................................................................................................24
Device Switch.............................................................................................................................................24
About BlackBerry ID................................................................................................................................... 35
Phone and voice....................................................................................................................................... 39
Phone..........................................................................................................................................................39
Notifications and ringtones.........................................................................................................................47
Voicemail.....................................................................................................................................................53
BlackBerry Hub and email....................................................................................................................... 57
BlackBerry Hub and email..........................................................................................................................57
joyn for BlackBerry 10 devices...................................................................................................................85
Media......................................................................................................................................................... 87
Change the media volume..........................................................................................................................87
Supported audio and video file extensions, formats, and codecs............................................................. 87
Troubleshooting: Media.............................................................................................................................. 88
Camera....................................................................................................................................................... 88
Pictures.......................................................................................................................................................98
Music........................................................................................................................................................ 105
Videos.......................................................................................................................................................109
BlackBerry Story Maker............................................................................................................................113
Media sharing........................................................................................................................................... 116
FM Radio.................................................................................................................................................. 117
Settings....................................................................................................................................................119
Customize your device settings............................................................................................................... 119
Update your device software....................................................................................................................123
Battery and power.................................................................................................................................... 124
Connections..............................................................................................................................................132
BlackBerry Keyboard and typing..............................................................................................................158
Language..................................................................................................................................................165
Keyboard input methods.......................................................................................................................... 167
Screen display.......................................................................................................................................... 176
Accessibility..............................................................................................................................................177
Media cards and storage..........................................................................................................................196
Using your device with BlackBerry Link................................................................................................... 200
Applications and features...................................................................................................................... 211
Organizing apps........................................................................................................................................211
About the BlackBerry Assistant................................................................................................................213
Calendar................................................................................................................................................... 218
Contacts................................................................................................................................................... 228
Clock.........................................................................................................................................................234
Android Apps............................................................................................................................................238
Maps and GPS......................................................................................................................................... 240
Browser.....................................................................................................................................................247
Smart Tags................................................................................................................................................253
File Manager............................................................................................................................................. 257
Calculator................................................................................................................................................. 260
Productivity and work............................................................................................................................ 263
About BlackBerry Balance and your work space ....................................................................................263
Remember................................................................................................................................................ 269
Security and backup...............................................................................................................................275
Passwords and locking.............................................................................................................................275
What to do if your device is lost or stolen................................................................................................ 282
BlackBerry Protect....................................................................................................................................283
Wiping your device to delete your device data........................................................................................ 284
Security settings....................................................................................................................................... 285
Password Keeper..................................................................................................................................... 288
Legal notice.............................................................................................................................................293
User Guide
Setup and basics
Your device at a glance
Setup and basics
1.
Headset jack
2.
Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds)
3.
Front camera
4.
Notification LED
5.
Volume up
6.
Mute (Press); BlackBerry Assistant (Press and hold)
7.
Volume down
8.
USB port
9.
HDMI port
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User Guide
Setup and basics
What's different about the BlackBerry 10 OS?
If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different
from other BlackBerry devices. Find information about the home screen, settings, messages, and apps.
Learn where to find your phone number and PIN and find out how to search.
How do I get back to the home screen?
To get back to the home screen at any time, swipe up from the bottom of the screen.
How do I get to the menu?
There is no Menu key ( ) on your BlackBerry 10 device. You can find more features and options by
exploring the menus.
To see more actions that you can perform in an app, tap or .
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User Guide
Setup and basics
How do I change my settings and options?
Do any of the following:
• To find the settings and help for an app, swipe down from the top of the screen.
•
To find the settings for the device, on the home screen, swipe down from the top of screen. Tap
Settings.
Note: In an app, to find the device settings, use two fingers and swipe down from the top of the
screen. Tap Settings.
Where is my email or other messages?
All of your email, text messages, social networking notifications, missed calls, and voice mail messages
can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry
device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay
connected no matter what you're doing on your device.
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User Guide
You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the
screen, slide your finger up and to the right.
Setup and basics
Where are the phone keys and my notification settings?
Phone keys
To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release
your finger when the circle covers
.
To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release
your finger when the circle covers .
To make a call, in the Phone app, tap . Type a number. Tap Call.
Notification settings
To change a notification setting, on the home screen, swipe down from the top of the screen. Tap
Settings > Notifications. You can customize a profile, set a custom ring tone or notification for a
contact, or create a profile.
Tip: To turn on All Alerts Off mode quickly, on the home screen, swipe down from the top of the screen.
Tap
.
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User Guide
Setup and basics
Where are my apps?
Some of the apps that you used on your old BlackBerry device might not be available on your
BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available on
the My World screen or find new apps.
How do I edit or move text?
There is no trackpad or trackball on your BlackBerry 10 device. You can use the touch screen to select,
cut, copy, and paste text or move the cursor.
Select text
Touch and hold a character or word.
• To cancel your selection, tap anywhere on the screen.
• To change your text selection, drag the handles.
Move text
1.
Touch and hold your finger on a word or in a text field.
2.
Release your finger from the screen.
3.
Tap an option.
Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your
finger off the icon to avoid selecting it.
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User Guide
Move the cursor
1.
Tap a word or text field to show the cursor.
2.
Do any of the following:
• To move the cursor to another spot, drag the circle.
• To move the cursor one character at a time, tap the top, bottom, left or right of the circle.
Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the
cursor.
Setup and basics
Where are my tasks, memos, and voice notes?
• If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device,
your tasks, memos, and voice notes should be in the new BlackBerry Remember app.
• If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.
Where do I find my files?
You can find your files in the File Manager app. If you added a work account to your BlackBerry device
and your administrator turned on BlackBerry Balance technology, your device data, apps, and network
access are divided into a work space and a personal space. The separate spaces help you to avoid
accidentally copying work data into a personal app, or displaying confidential work data during a BBM
Video chat. To switch spaces, drag your finger down on the middle of the home screen and tap
Personal or Work.
Where can I find my device info and passwords?
Where can I find my PIN?
In BBM, tap your profile picture. On your profile page, your PIN appears under your barcode. In an
email or text message, you can also type mypin to display your PIN.
How do I find my own phone number?
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User Guide
On the home screen, tap . In the Calls or Contact view, in the center of the screen, swipe down,
and your phone number appears at the top of the screen. In an email or text message, you can
also type mynumber to display your phone number.
Where can I find details about my device software version and hardware?
On the home screen, swipe down from the top of the screen. Tap Settings > About. To change
the type of information displayed, tap an option in the drop-down list.
In a message, note, or task, you can type myver followed by a space, to see your device model
and the BlackBerry 10 OS version it is running. This feature might not be supported by your input
language.
Setup and basics
How do I search?
If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you
want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the
BlackBerry Assistant, on the home screen, tap .
What is BlackBerry Link?
BlackBerry Link is software that you can install on your computer to link data, media files, and
applications on your BlackBerry device to your computer.
BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your
BlackBerry 10 device.
To download BlackBerry Link, on your computer, visit
the Windows or Mac option.
www.blackberry.com/BlackBerryLink
and select
Notification icons
The notification icons show you that you have new or unopened items for your accounts in the
BlackBerry Hub. When you have a new item, the
peek at your notifications by sliding your finger up from the bottom of the screen from anywhere on your
BlackBerry device.
Icon
Description
Email message
Text message
indicator appears on the notification icon. You can
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User Guide
Icon Description
BBM message
Facebook message
Twitter message
LinkedIn message
Phone call
Voice mail message
Notification messages from apps and services such as BlackBerry World
Setup and basics
Menu icons
Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your
finger off the icon to avoid selecting it.
Here's a description of the most common menu icons:
Icon
Description
Open a menu of actions
Open a list of ways to navigate or filter information
Compose a message
View attachments
Share an item, such as a picture, with someone
Reply to an email
Reply to all recipients of an email
Forward an email
Record a voice note
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User Guide
Icon Description
Add a new entry in the Remember app and the Calendar app
Setup and basics
Setting up your device
To set up your BlackBerry 10 device, you need a micro SIM card. If you don't have a SIM card or don't
have the right type of SIM card, contact your service provider.
If you want more storage for pictures, videos, music, and documents, insert a media card (microSD
card).
When you're ready, open the Setup app. This app helps you transfer content from your old device, and
add your email, BBM, instant messaging, and social networking accounts.
Insert the SIM card
CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage
to your device, do not insert a SIM card adapter into your device.
Depending on your service provider and where you purchased your BlackBerry device, the SIM card
might already be inserted.
1.
To remove the back cover, pull up the bottom of the cover.
2.
With the metal contacts facing away from you, insert the micro SIM card into the top slot as shown.
To remove the SIM card, first remove the battery. Using your index finger, push the SIM card toward the
battery cavity. Slide the SIM card out completely using your index finger and thumb, or by pressing on
the top of the SIM card with your thumb.
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User Guide
Setup and basics
Insert a media card
1.
To remove the back cover, pull up the bottom of the cover.
2.
With the metal contacts facing away from you, insert the media card (microSD card) into the bottom
slot.
Insert or remove the battery
Before you start using your BlackBerry device, you should charge the battery. The battery in the box that
your device came in isn't fully charged.
1.
To remove the back cover, pull up the bottom of the cover.
2.
Do one of the following:
• To insert the battery, align the contacts.
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User Guide
• To remove the battery, lift and pull out the battery from the end opposite to the battery contacts.
Setup and basics
Set up your device using the Setup app
Tip: A network connection is required for some of the features within the Setup app.
You can use the Setup app to do any of the following:
• Learn about new features and view tutorials to learn about gestures and keys
• Add your email, BBM, instant messaging, and social networking accounts
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User Guide
• Learn how to transfer content from your old device
• Customize your sounds and notifications
• Set a password for your device
• Set up payment options for purchases from the BlackBerry World storefront
• Customize your device settings
The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new
one. If you aren't sure whether you already have a BlackBerry ID, on your computer, visit
www.blackberry.com/blackberryid
To open the Setup app, on the home screen, tap .
.
Setup and basics
Using gestures
Take a moment to find out how to navigate your BlackBerry device using touch screen gestures.
Move around the home screen
To become familiar with the home screen, try using the following gestures.
1.
To get back to the home screen at any time, swipe up from the bottom of the screen.
2.
To see your messages in the BlackBerry Hub, slide your finger from left to right.
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User Guide
3.
To see the apps that are open (if any), slide your finger from right to left. To see all your apps,
continue sliding your finger from right to left.
Setup and basics
Peek at the BlackBerry Hub
To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your
BlackBerry device.
From the bottom of the screen, slide your finger up and to the right.
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User Guide
Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were
doing, slide your finger back down.
Setup and basics
Show the menus
You can find features, options, and help by exploring the menus.
Do any of the following:
•
To see more actions that you can perform in an app, tap
or .
• To see more actions for a specific item, such as a song or picture, touch and hold the item.
Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the
icon. Slide your finger off the icon to avoid selecting it.
• To find the settings and help for an app, swipe down from the top of the screen.
• To find the settings for the device, on the home screen, swipe down from the top of screen.
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User Guide
Note: In an app, to find the device settings, use two fingers and swipe down from the top of the
screen.
Setup and basics
Scroll and move between items
Slide your finger to scroll through a list, pan a webpage, or move between pictures.
Do any of the following:
• To scroll, slide your finger up and down.
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User Guide
• To move between the BlackBerry Hub and your apps, slide your finger left and right.
Setup and basics
Use a slider
If a slider appears on your screen, you can use the slider to progress through a file, such as a song or
video, or scroll through multiple pages, such as the pages of an eBook.
On the slider, drag the slider handle.
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User Guide
Setup and basics
Select items
Do any of the following:
• To select an item, simply tap it. If the item can be opened, it opens.
• To highlight an item without opening it, touch and hold the item.
• To highlight multiple items, such as pictures or songs that you want to share, touch and hold one
item. Tap and tap more items. To clear an item, tap it again.
Zoom in to or zoom out from the screen
If you want to see an image in more detail, or if you're having trouble reading words that are too small,
you can magnify the screen by zooming in. To see more of the screen, zoom out.
Do any of the following:
• To zoom in, slide your fingers apart.
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User Guide
• To zoom out, slide your fingers together.
Setup and basics
Advanced interactions
If you’re looking for ways to do things more quickly or efficiently, consider using the following gestures:
• Lift to wake
• Flip to mute
• Flip to save power
• Hold to stay awake
Lift to wake
If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device
wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of
the screen to start using your device.
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User Guide
To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake
switch.
Flip to mute
If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn
your device facedown to silence the ring tone or vibration. You still receive a notification of the missed
call.
Setup and basics
To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Flip to Mute
switch.
Flip to save power
If this feature is turned on, when you place your device facedown on a flat surface, your device goes into
standby mode to extend battery life. You still receive notifications for incoming calls, messages, and
alarms.
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User Guide
To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Flip to Save Power
switch.
Hold to stay awake
If this feature is turned on, the screen stays on longer while you hold your device in your hand. This
setting overrides the value set in Settings > Display > Screen Timeout.
To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Hold to Stay
Awake switch.
Setup and basics
Personalizing your device
Learn how to personalize your device and make it uniquely yours. For example, you can change
settings, download apps, change your ring tone, and set your wallpaper.
•
Customize your device settings
•
Customize your Quick Settings
•
Downloading and installing Android apps from the Amazon Appstore
•
Move an app icon or open app around the home screen
•
Change your ringtone
•
Change your font size
•
Set your wallpaper
•
Set an alarm
•
Bookmark a favorite webpage
•
Add a signature to an email account
•
Add a contact or number to your speed dial list
Device Switch
Preparing to switch devices
Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you
have completed the following actions:
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User Guide
• Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10
device starts after you insert the battery. You can find the Setup app on the home screen of your
device.
• If you have information saved to your SIM card, such as contact information, save the data to the
storage space on your previous device or your media card before you begin to switch devices.
• If you have any usernames or passwords saved on your previous device, such as your BlackBerry ID,
consider temporarily writing this information down so that you have it when you're ready to add
accounts to your new device.
Update BBM
If you switch from a BlackBerry device running the BlackBerry OS (version 5.0 to 7.1), you should update
to the latest available version of BBM and associate BBM with your BlackBerry ID before you switch
devices.
1.
To see which version of BBM is running on your previous device, look for
your list of installed applications.
2.
To download BBM 7.0 or later on your previous device, visit the BlackBerry World storefront or
www.bbm.com
.
BlackBerry Messenger
Setup and basics
in
If you can't update your version of BBM, in BBM, press the
backup option.
See which version of device software is installed on your previous device
If you switch from a BlackBerry device, to see which version of software is installed on your previous
device, on the home screen of your previous device, do one of the following:
• Click Options > About.
• Click Options > Device > About Device Versions.
About SIM cards
BlackBerry 10 devices use either micro SIM cards or nano SIM cards. You might need to contact your
service provider to get the appropriate SIM card for your device.
Using your BlackBerry ID to switch devices
When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry
ID username and password. It's important to sign in using the same BlackBerry ID that you used on your
previous device, because many of your apps and settings are associated with your BlackBerry ID.
For example, when you use your existing BlackBerry ID on your new device, you can reinstall apps that
you downloaded on your previous device from the BlackBerry World storefront, if a version of that app
exists for your new device.
key > Options > Back Up. Select a
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User Guide
Find your BlackBerry ID on your old device
If you created a BlackBerry ID on a previous BlackBerry device, it's important to sign in using your
existing BlackBerry ID on your new device, because many of your apps and settings are associated with
it.
1.
On the home screen of your previous device, click Options or Settings.
2.
Depending on your device, do one of the following:
• Click Third Party Applications > BlackBerry ID.
• Click Device > BlackBerry ID.
• Click or tap
BlackBerry ID
.
Setup and basics
Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
If you switch from a device running BlackBerry Device Software 5 or BlackBerry 6, the following data
transfer methods are available to you:
Transfer method
Device Switch app (using either a WiFi network or a media card)
BlackBerry Link Data saved to the storage space on your previous device,
Data transferred
Data saved to the storage space on your previous device,
including the following:
• Contacts
• Calendar entries
• Pictures
• Videos (not DRM)
• Music (not DRM)
• Documents
• Tasks and memos
• Email account info (you must enter the account passwords)
including the following:
• Contacts
• Calendar entries
• Pictures
• Videos
• Music
• Tasks and memos
• Settings
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User Guide
Transfer method Data transferred
• Phone history
• Fonts
• BBM contacts
• BlackBerry Browser bookmarks and folders
• Alarm and clock settings
• Text messages (SMS and MMS)
• Password Keeper records
Setup and basics
Switching from a device running BlackBerry 7
If you switch from a BlackBerry device running a version of BlackBerry 7, the following data transfer
methods are available to you:
Transfer method
Device Switch app (using either a WiFi network or a media card)
Media card Data saved to the storage space and media card on your
Data transferred
Data saved to the storage space on your previous device,
including the following:
• Contacts
• Calendar entries
• Pictures
• Videos (not DRM)
• Music (not DRM)
• Documents
• Tasks and memos
• Email account info (you must enter the account passwords)
previous device, including the following:
• Pictures
• Videos
• Music
• Alarm settings
• BBM contacts
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User Guide
Transfer method Data transferred
• BlackBerry Browser bookmarks and folders
• Text messages (SMS and MMS)
• Phone history
• Wireless connection profiles
BlackBerry Link Data saved to the storage space on your previous device,
including the following:
• Contacts
• Calendar entries
• Pictures
• Videos
• Music
• Tasks and memos
• Settings
• Alarm and clock settings
• BBM contacts
• BlackBerry Browser bookmarks and folders
• Text messages (SMS and MMS)
• Phone history
• Fonts
• Password Keeper records
Setup and basics
Switching from a BlackBerry 10 device
If you switch from a BlackBerry 10 device to a new BlackBerry 10 device, the following data transfer
methods are available to you:
Transfer method
Device Switch app (using either a Wi-Fi
network or a media card)
Data transferred
Data saved to the storage space on your previous device,
including the following:
• Contacts
• Calendar entries
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User Guide
Transfer method Data transferred
• Pictures
• Videos (not DRM)
• Music (not DRM)
• Documents
• Tasks and notes from BlackBerry Remember
• Text messages (SMS)
BlackBerry Link Data saved to the storage space on your previous device,
including the following:
• Contacts
• Calendar entries
• Pictures
• Videos
• Music
• Tasks and notes from BlackBerry Remember
• Text messages (SMS and MMS)
• Settings
• Phone history
• Fonts
• BBM contacts
• BlackBerry Browser bookmarks and folders
• Alarm and clock settings
• Password Keeper records
Setup and basics
SIM card (your previous device must use
the same size of SIM card as your new
device)
• Contacts saved on your SIM card
Switching from an iPhone or Android device
If you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device
Switch app to transfer your data. You can transfer your contacts, calendar entries, pictures, music, and
videos. When you finish setting up your BlackBerry device, you can add your email accounts and sync
the contact and calendar info to your new device.
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User Guide
Setup and basics
Transfer data using a Wi-Fi network and the Device Switch app
You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to
7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running
Android 2.3 and later to your new BlackBerry 10 device.
To use the Device Switch app, both of your devices must be connected to the same Wi-Fi network,
preferably a home Wi-Fi network, since some corporate or public Wi-Fi networks can block the Device
Switch app from working.
1.
On your new BlackBerry 10 device, download the Device Switch app. To find the Device Switch app,
on your device, visit the BlackBerry World storefront, or
2.
Connect both of your devices to the same Wi-Fi network.
3.
To transfer your data, complete the instructions on the screen.
Note: Only the data that is saved in the storage space on your device is transferred. Any data that is
wirelessly backed up or synchronized with a web-based account isn't transferred to your new device. To
transfer data that is synchronized with a web-based account, add the account to your device. Any
information that is saved to your media card isn't transferred when you use the Device Switch app, but
you can insert your media card into your new device.
www.deviceswitch.com
.
Transfer data using a media card and the Device Switch app
This data transfer method is available if you switch from a BlackBerry device running the BlackBerry OS
(version 5.0 to 7.1) or the BlackBerry 10 OS.
Only the data saved in the storage space on your previous device or on the media card is transferred.
Any data that is wirelessly backed up or synchronized with a web-based account isn't transferred to
your new device. This method is designed to move the data in your personal space but not the data in
your work space.
1.
On your new BlackBerry 10 device, download the Device Switch app. To find the Device Switch app,
on your device, visit the BlackBerry World storefront, or
2.
On your previous device, download the Device Switch app.
3.
On your previous device, open the Device Switch app.
4.
On your previous device, tap Next > Transfer via Media Card > Back Up to Media Card.
5.
When the backup is complete, remove the media card from your previous device and insert it into
your new device.
6.
On your new device, in the Device Switch app, tap Next > Transfer via Media Card > Restore from
Media Card.
7.
Complete the instructions on the screen.
www.deviceswitch.com
.
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