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HP ENVY 17
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2010
Document Part Number: 595029-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice |
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Table of contents
1 |
Product description ........................................................................................................... |
1 |
2 |
External component identification ..................................................................................... |
6 |
|
Top components ....................................................................................................................... |
6 |
|
Display components .................................................................................................. |
6 |
|
Button ...................................................................................................................... |
7 |
|
Keys ........................................................................................................................ |
8 |
|
Lights ....................................................................................................................... |
9 |
|
TouchPad ............................................................................................................... |
10 |
|
Front components ................................................................................................................... |
11 |
|
Left-side components ............................................................................................................... |
12 |
|
Right-side components ............................................................................................................ |
14 |
|
Bottom components ................................................................................................................ |
15 |
3 |
Illustrated parts catalog .................................................................................................. |
16 |
|
Service tag ............................................................................................................................ |
17 |
|
Computer major components ................................................................................................... |
18 |
|
Display assembly subcomponents ............................................................................................. |
22 |
|
Plastics Kit ............................................................................................................................. |
23 |
|
Mass storage devices ............................................................................................................. |
24 |
|
Miscellaneous parts ................................................................................................................ |
25 |
|
Sequential part number listing .................................................................................................. |
26 |
4 |
Removal and replacement procedures ............................................................................ |
30 |
|
Preliminary replacement requirements ....................................................................................... |
30 |
|
Tools required ......................................................................................................... |
30 |
|
Service considerations ............................................................................................. |
30 |
|
Plastic parts ............................................................................................. |
30 |
|
Cables and connectors ............................................................................. |
30 |
|
Drive handling ......................................................................................... |
31 |
|
Grounding guidelines .............................................................................................. |
31 |
|
Electrostatic discharge damage .................................................................. |
31 |
|
Packaging and transporting guidelines ........................................ |
33 |
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Component replacement procedures ........................................................................................ |
35 |
|
Service tag ............................................................................................................. |
35 |
|
Computer feet ......................................................................................................... |
36 |
|
Battery ................................................................................................................... |
37 |
|
Primary hard drive .................................................................................................. |
38 |
|
RTC battery ............................................................................................................ |
41 |
|
Memory module ...................................................................................................... |
42 |
|
Secondary hard drive .............................................................................................. |
44 |
|
WLAN module ........................................................................................................ |
48 |
|
Keyboard ............................................................................................................... |
50 |
|
Top cover ............................................................................................................... |
52 |
|
Power button board ................................................................................................. |
55 |
|
USB/Card Reader board ......................................................................................... |
56 |
|
Optical drive .......................................................................................................... |
57 |
|
Power connector cable ............................................................................................ |
59 |
|
System board ......................................................................................................... |
60 |
|
Fan/heat sink assembly ........................................................................................... |
64 |
|
Processor ............................................................................................................... |
66 |
|
Speakers ................................................................................................................ |
68 |
|
Subwoofer ............................................................................................................. |
69 |
|
Display assembly .................................................................................................... |
70 |
5 |
Setup Utility (BIOS) ......................................................................................................... |
77 |
|
Starting Setup Utility ............................................................................................................... |
77 |
|
Using Setup Utility .................................................................................................................. |
77 |
|
Changing the language of Setup Utility ...................................................................... |
77 |
|
Navigating and selecting in Setup Utility .................................................................... |
78 |
|
Display system information ....................................................................................... |
78 |
|
Restoring factory default settings in Setup Utility .......................................................... |
78 |
|
Exiting Setup Utility ................................................................................................. |
78 |
|
Updating the BIOS ................................................................................................................. |
79 |
|
Determining the BIOS version ................................................................................... |
79 |
|
Downloading a BIOS update .................................................................................... |
80 |
6 |
Specifications ................................................................................................................. |
82 |
|
Computer specifications .......................................................................................................... |
82 |
|
17.3-inch, WVA, FHD, LED AntiGlare display specifications ....................................................... |
83 |
|
17.3-inch, SVA, HD+, LED AntiGlare display specifications ......................................................... |
84 |
|
Hard drive specifications ........................................................................................................ |
85 |
|
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications .......................................... |
86 |
|
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ |
87 |
vi |
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7 |
Backup and recovery ...................................................................................................... |
88 |
|
Recovery discs ....................................................................................................................... |
89 |
|
Performing a system recovery .................................................................................................. |
90 |
|
Recovering using the dedicated partition (select models only) ....................................... |
90 |
|
Recovering using the recovery discs ........................................................................... |
90 |
|
Backing up your information .................................................................................................... |
91 |
|
Using Windows Backup and Restore ......................................................................... |
91 |
|
Using system restore points ....................................................................................... |
92 |
|
When to create restore points .................................................................... |
92 |
|
Create a system restore point ..................................................................... |
92 |
|
Restore to a previous date and time ............................................................ |
92 |
8 |
Connector pin assignments ............................................................................................. |
93 |
|
Audio-in (microphone) ............................................................................................................ |
93 |
|
Audio-out (headphone) ........................................................................................................... |
93 |
|
External monitor ..................................................................................................................... |
94 |
|
HDMI ................................................................................................................................... |
95 |
|
RJ-45 (network) ...................................................................................................................... |
96 |
|
Universal Serial Bus ................................................................................................................ |
96 |
9 |
Power cord set requirements .......................................................................................... |
97 |
|
Requirements for all countries .................................................................................................. |
97 |
|
Requirements for specific countries and regions ......................................................................... |
98 |
10 |
Recycling ...................................................................................................................... |
99 |
|
Battery .................................................................................................................................. |
99 |
|
Display ................................................................................................................................. |
99 |
Index ............................................................................................................................... |
105 |
|
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1 Product description
Category |
Description |
|
|
Product Name |
HP ENVY 17 |
|
|
Processors |
Intel® Quad Core™ processors (support Intel Turbo Boost Technology): |
|
● Intel Quad Core i7-840QM 1.86-GHz processor (SC turbo up to 3.20-MHz), 8-MB L3 cache, |
|
1333-MHz front side bus (FSB), 45-W |
|
● Intel Quad Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz), 8-MB L3 cache, |
|
45-W |
|
● Intel Quad Core i7-740QM 1.73-GHz processor (SC turbo up to 2.93-GHz), 6-MB L3 cache, |
|
1333-MHz FSB, 45-W |
|
● Intel Quad Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz), 6-MB L3 cache, |
|
45-W |
|
|
|
Intel Dual Core processors (support Intel Turbo Boost Technology): |
|
● Intel Dual Core i5-540M 2.53-GHz processor, (SC turbo up to 3.06-GHz), 3-MB L3 cache, 35- |
|
W |
|
● Intel Dual Core i5-520M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3 cache, 35- |
|
W |
|
● Intel Dual Core i5-450M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3 cache, 35- |
|
W |
|
● Intel Dual Core i5-430M 2.26-GHz processor, (SC turbo up to 2.53-GHz), 3-MB L3 cache, 35- |
|
W |
|
|
Chipset |
Intel HM55 Express chipset |
|
|
Graphics |
ATI Mobility Radeon HD 5850 discrete graphics with 1024-MB of GDDR5 dedicated video memory |
|
(32 MB × 32 MB × 8 PCs); Supports BD and or HD-DVD playback with HD decode, and DX11 |
|
support and HDMI support |
|
|
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1 |
Category |
Description |
|
|
Panel |
17.3-in, WVA full high-definition (FHD), LED, AntiGlare (1920×1080, 6 mm) display; typical |
|
brightness: 300 nits |
|
17.3-in, SVA high-definition+ (HD+), LED, AntiGlare (1600×900, 6 mm) display; typical brightness: |
|
200 nits |
|
All display assemblies include 2 wireless local area network (WLAN) antenna cables |
|
Supports flush display panel cover |
|
Supports 16:9 ultra wide aspect ratio |
|
Lighted logo on top bezel |
|
|
Memory |
2 customer-accessible/upgradable memory module slots |
|
|
|
Supports dual-channel memory |
|
|
|
Supports up to 8192 GB of system RAM |
|
|
|
DDR3 1333-MHz, PC3-10600 |
|
|
|
1333-MHz bus speed on computer models equipped with Quad Core processors |
|
1066-MHZ bus speed on computer models equipped with Dual Core and Core Duo processors |
|
|
|
Supports the following configurations: |
|
● 8192-MB total system memory (4096 × 2) |
|
● 6144-MB total system memory (4096 × 1 + 2048 × 1) |
|
● 4096-MB total system memory (4096 × 1) |
|
● 4096-MB total system memory (2048 × 2) |
|
|
Hard drives |
Supports 6.35-cm (2.5-in) hard drives (HD), 12.5-mm (.49-in) and 9.5-mm (.37-in) thicknesses |
|
|
|
Customer-accessible |
|
|
|
Supports dual hard drive configuration, including solid-state drive (SSD) |
|
|
|
Serial ATA |
|
|
|
Accelerometer (HP Mobile Data Protection System 3D) RAID 0/1 Support |
|
|
2 Chapter 1 Product description |
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Category |
Description |
|
|
|
Supports the following dual hard drive configurations: |
|
● 2 TB: 1-TB HD (5200-rpm, 12.5-mm) × 2 |
|
● 1500 GB: 750-GB HD (5200-rpm, 12.5-mm) × 2 |
|
● 1280 GB: 640-GB HD (7200-rpm, 9.5-mm) × 2 |
|
● 1280 GB: 640-GB HD (5400-rpm, 9.5-mm) × 2 |
|
● 1000 GB: 500-GB HD (7200-rpm, 9.5-mm) × 2 |
|
● 800 GB: 160-GB SSD + 640-GB HD (7200-rpm, 9.5-mm) |
|
● 800 GB: 160-GB SSD + 640-GB HD (5400-rpm, 9.5-mm) |
|
● 660 GB: 160-GB SSD + 500-GB HD (7200-rpm, 9.5-mm) |
|
● 640 GB: 320-GB HD (7200-rpm, 9.5-mm) × 2 |
|
|
|
Supports the following single hard drive configurations: |
|
● 1 TB: 1-TB HD (5200-rpm, 12.5-mm) |
|
● 750 GB: 750-GB HD (5200-rpm, 12.5-mm) |
|
● 640 GB: 640-GB HD (7200-rpm, 9.5-mm) |
|
● 640 GB: 640-GB HD (5400-rpm, 9.5-mm) |
|
● 500 GB: 500-GB HD (7200-rpm, 9.5-mm) |
|
● 320 GB: 320-GB HD (7200-rpm, 9.5-mm) |
|
● 160 GB: 160-GB SSD |
|
|
Optical drives |
Fixed |
|
|
|
Customer-accessible |
|
|
|
Serial ATA |
|
|
|
12.7-mm slot load |
|
|
|
Supports the following drives: |
|
● Blu-ray ROM DVD±RW Super Multi Double-Layer Drive |
|
● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive |
|
|
Audio and video |
Integrated dual-array digital microphones with beam-forming, echo-cancellation, noise-suppression |
|
software |
|
|
|
HD audio |
|
|
|
Beats audio |
|
|
|
Supports Microsoft Premium Requirements |
|
|
|
Integrated HP triple bass reflex subwoofer |
|
|
|
HP ENVY HD webcam (fixed, no tilt) with activity LED, 1280×800 by 24 frames per second |
|
|
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3 |
Category |
Description |
|
|
|
|
Ethernet |
Integrated 10/100/1000 GB network interface card (NIC) |
|
|
|
|
Wireless |
Integrated wireless local area network (WLAN) options by way of wireless module: |
|
|
|
|
|
Two WLAN antennas built into display assembly |
|
|
|
|
|
Support for the following WLAN formats: |
|
|
● Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter |
|
|
● Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module |
|
|
|
|
|
Integrated personal area network (PAN) options by way of Bluetooth® module: |
|
|
|
|
|
Support for no-WPAN option |
|
|
|
|
|
Intel Centrino Bluetooth |
|
|
|
|
External media |
One Digital Media Slot, supporting the following optional formats: |
|
card |
● |
Memory Stick |
|
||
|
● |
Memory Stick Pro |
|
● |
MultiMediaCard |
|
● Secure Digital Memory Card |
|
|
● Secure Digital High Capacity Memory Card |
|
|
● xD-Picture Card |
|
|
|
|
Ports |
● |
3-pin AC power |
|
● Combination audio-in (mono microphone)/audio-out (stereo headphone) |
|
|
● |
eSATA |
|
● HDMI version 1.3c supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200 at 60 Hz |
|
|
|
in DVI mode |
|
● |
Mini Display Port |
|
● RJ-45 (Ethernet, includes link and activity lights) |
|
|
● eSATA/USB 2.0 (1), USB 2.0 (2) |
|
|
● VGA (Dsub 15-pin) supporting 1920×1200 and 1600×1200 external resolution at 75-GHz (hot |
|
|
|
plug/unplug with auto-detect |
|
|
|
Keyboard/ |
Full-size, backlit, island-style keyboard with DuraCoat |
|
pointing devices |
|
|
|
|
|
|
Keyboard eject key design with eject icon |
|
|
|
|
|
Supports Multitouch gestures (enabled by default) |
|
|
|
|
|
Taps enable by default |
|
|
|
|
Power |
120-W HP Smart Adapter and 65-W Slim Travel Adapter AC adapters with localized cable plug |
|
requirements |
support (3-wire plug with ground pin, supports 3-pin DC connector) |
|
|
|
|
4 Chapter 1 Product description |
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Category |
Description |
|
|
|
|
|
Support for the following batteries: |
|
|
● 9-cell, 2.80-Ah (93-Wh) Li-ion battery |
|
|
● 6-cell, 2.80-Ah (62-Wh) Li-ion battery |
|
|
|
|
Security |
Security cable slot |
|
|
|
|
Operating system |
Preinstalled: |
|
|
● Windows® 7 Home Premium 64 |
|
|
● Windows 7 Professional 64 |
|
|
● |
Windows 7 Ultimate |
|
● Linux embedded HP QuickWeb |
|
|
|
|
Serviceability |
End-user replaceable parts: |
|
|
● |
AC adapter |
|
● |
Battery |
|
● Hard drive (primary and secondary) |
|
|
● |
RTC battery |
|
● |
WLAN module |
|
● |
Memory modules (2) |
|
|
|
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5 |
2 External component identification
Top components
Display components
Item |
Component |
Description |
|
|
|
(1) |
WLAN antennas (2)* |
Send and receive wireless signals to communicate with |
|
|
wireless local area networks. |
|
|
|
(2) |
Internal microphones (2) |
Record sound. |
|
|
|
(3) |
Webcam light |
On: The webcam is in use. |
|
|
|
(4) |
Webcam |
Records video and captures still photographs. |
|
|
|
6 Chapter 2 External component identification |
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Item |
Component |
Description |
|
|
|
(5) |
Internal display switch |
Turns off the display and initiates Sleep if the display is |
|
|
closed while the power is on. |
|
|
NOTE: The internal display switch is not visible from |
|
|
the outside of the computer. |
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Button
Component
Power button*
Description
●When the computer is off, press the button to turn on the computer.
●When the computer is on, press the button briefly to initiate Sleep.
●When the computer is in the Sleep state, press the button briefly to exit Sleep.
●When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start
> Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
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Top components 7 |
Keys
Item |
Component |
Description |
|
|
|
(1) |
esc key |
Displays system information when pressed in |
|
|
combination with the fn key. |
|
|
|
(2) |
fn key |
Executes frequently used system functions when |
|
|
pressed in combination with the b key or the esc key. |
|
|
|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
|
|
(4) |
Action keys |
Execute frequently used system functions. |
|
|
|
(5) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(6) |
Integrated numeric keypad |
Can be used like an external numeric keypad. |
|
|
|
(7) |
Optical drive eject key |
Ejects the optical drive. |
|
|
|
8 Chapter 2 External component identification |
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Lights
Item |
Component |
Description |
|
|
|
|
|
(1) |
TouchPad off indicator |
● |
Amber: The TouchPad is off. |
|
|
● |
Off: The TouchPad is on. |
|
|
|
|
(2) |
Caps lock light |
● |
White: Caps lock is on. |
|
|
● |
Off: Caps lock is off. |
|
|
|
|
(3) |
Power light |
● |
White: The computer is on. |
|
|
● |
Blinking white: The computer is in the Sleep state. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(4) |
Mute light |
● |
Amber: Computer sound is off. |
|
|
● |
Off: Computer sound is on. |
|
|
|
|
(5) |
Wireless light |
● |
White: An integrated wireless device, such as a |
|
|
|
wireless local area network device, is on. |
|
|
|
NOTE: Wireless devices are enabled at the |
|
|
|
factory. |
|
|
● |
Amber: All wireless devices are off. |
|
|
|
|
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Top components 9 |
TouchPad
Item |
Component |
Description |
|
|
|
(1) |
TouchPad off indicator |
Turns the TouchPad on and off. Quickly double-tap the |
|
|
TouchPad off indicator to turn the TouchPad on and |
|
|
off. |
|
|
|
(2) |
Left TouchPad button |
Functions like the left button on an external mouse. |
|
|
|
(3) |
Right TouchPad button |
Functions like the right button on an external mouse. |
|
|
|
(4) |
TouchPad zone |
Moves the pointer and selects or activates items on the |
|
|
screen. |
|
|
|
10 Chapter 2 External component identification |
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Front components
Item |
Component |
Description |
|
|
|
|
|
(1) |
Power light |
● |
White: The computer is on. |
|
|
● |
Blinking white: The computer is in the Sleep state. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(2) |
Drive light |
● |
Blinking white: The hard drive is being accessed. |
|
|
● |
Amber: HP ProtectSmart Hard Drive Protection |
|
|
|
has temporarily parked the hard drive. |
|
|
|
NOTE: For information on HP ProtectSmart |
|
|
|
Hard Drive Protection, refer to the HP Notebook |
|
|
|
Reference Guide. |
|
|
|
|
(3) |
Speakers (2) |
Produce sound. |
|
|
|
|
|
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Front components 11 |
Left-side components
Item |
Component |
Description |
|
|
|
(1) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to |
|
|
cool internal components and prevent overheating. It is |
|
|
normal for the internal fan to cycle on and off during |
|
|
routine operation. |
|
|
|
(2) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(3) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
(4) |
Mini DisplayPort |
Connects an optional digital display device such as a |
|
|
high performance monitor or projector. |
|
|
|
(5) |
HDMI port |
Connects an optional video or audio device, such as a |
|
|
high-definition television, or any compatible digital or |
|
|
audio component. |
|
|
|
(6) |
eSATA/USB port |
Connects a high-performance eSATA component, such |
|
|
as an eSATA external hard drive, or connects an |
|
|
optional USB device. |
|
|
|
(7) |
SuperSpeed USB port |
Connects an optional USB 3.0 device and provides |
|
|
enhanced USB power performance. |
NOTE: The SuperSpeed USB port is also compatible with USB 1.0 and 2.0 devices.
12 Chapter 2 External component identification |
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Item |
Component |
Description |
|
|
|
(8)Audio-out (headphone) jack/Audio-in (microphone) jack
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
(9) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered |
|
|
stereo speakers, headphones, ear buds, a headset, or |
|
|
television audio. |
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
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Left-side components 13 |
Right-side components
Item |
Component |
Description |
|
|
|
|
|
(1) |
USB ports (2) |
Connect optional USB devices. |
|
|
|
|
|
(2) |
Digital Media Slot |
● |
Memory Stick |
|
|
● |
Memory Stick Pro |
|
|
● |
MultiMediaCard |
|
|
● Secure Digital Memory Card |
|
|
|
● Secure Digital High Capacity Memory Card |
|
|
|
● xD-Picture Card |
|
|
|
|
|
(3) |
Optical drive |
Reads and writes to an optical disc. |
|
|
|
CAUTION: Do not insert 8-cm optical discs into the |
|
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optical drive. This can cause damage to the computer. |
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(4) |
Battery light |
● Off: The computer is running on battery power. |
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● Blinking amber: The battery has reached a low |
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battery level, a critical battery level, or there is a |
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battery error. |
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● Amber: A battery is charging. |
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● White: The computer is connected to external |
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power and the battery is fully charged. |
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(5) |
Power connector |
Connects an AC adapter. |
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(6) |
Security cable slot |
Attaches an optional security cable to the computer. |
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NOTE: The security cable is designed to act as a |
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deterrent, but it may not prevent the computer from |
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being mishandled or stolen. |
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14 Chapter 2 External component identification |
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Bottom components
Item |
Component |
Description |
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(1) |
Subwoofer |
Contains the subwoofer speaker. |
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(2) |
Battery bay |
Holds the battery. |
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NOTE: The battery is preinstalled in the battery bay |
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at the factory. |
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(3) |
Vents (7) |
Enable airflow to cool internal components. |
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NOTE: The computer fan starts up automatically to |
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cool internal components and prevent overheating. It is |
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normal for the internal fan to cycle on and off during |
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routine operation. |
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(4) |
Hard drive bay |
Holds the hard drive. |
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(5) |
Memory module compartment |
Holds the memory modules. |
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(6) |
Battery release latch |
Releases the battery from the battery bay. |
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ENWW |
Bottom components 15 |
3 Illustrated parts catalog
16 Chapter 3 Illustrated parts catalog |
ENWW |
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Item |
Component |
Description |
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(1) |
Product name |
This is the product name affixed to the front of the |
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computer. |
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(2) |
Serial number (s/n) |
This is an alphanumeric identifier that is unique to each |
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product. |
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(3) |
Part number/Product number (p/n) |
This number provides specific information about the |
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product’s hardware components. The part number helps |
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a service technician determine what components and |
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parts are needed. |
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(4) |
Model description |
This is the alphanumeric identifier used to locate |
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documents, drivers, and support for the computer. |
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(5) |
Warranty period |
This number describes the duration of the warranty |
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period for the computer. |
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ENWW |
Service tag 17 |
Computer major components
18 Chapter 3 Illustrated parts catalog |
ENWW |
Item |
Description |
Spare part |
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|
number |
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|
(1)Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers):
|
17.3-in AG, FG, FHD |
603774-001 |
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17.3-in AG, FG, HD |
603773-001 |
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NOTE: See Display assembly subcomponents on page 22 for more display component information and |
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spare part numbers. |
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(2) |
Keyboard (includes keyboard cable and keyboard light cable): |
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For use in Belgium |
603791-A41 |
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For use in Brazil |
603791-201 |
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For use in Denmark, Finland, and Sweden |
603791-DH1 |
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For use in France |
603791-051 |
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For use in French Canada |
603791-121 |
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For use in Germany |
603791-041 |
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For use in Italy |
603791-061 |
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For use in Japan |
603791-291 |
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For use in the Netherlands |
603791-B31 |
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For use in Portugal |
603791-131 |
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For use in Russia |
603791-251 |
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For use in South Korea |
603791-AD1 |
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For use in Spain |
603791-071 |
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For use in Switzerland |
603791-BG1 |
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For use in Thailand |
603791-281 |
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For use in the United Kingdom and Singapore |
603791-031 |
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For use in the United States and Canada |
603791-001 |
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(3) |
Top cover (includes TouchPad and cable) |
603793-001 |
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(4) |
Power button board (includes cable) |
603794-001 |
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(5) |
USB/Card Reader board (includes cable) |
604064-001 |
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(6) |
Optical drive: |
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Blu-ray ROM DVD±RW Super Multi Double-Layer Drive |
603790-001 |
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DVD±RW and CD-RW Super Multi Double-Layer Combo Drive |
603789-001 |
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(7) |
Power connector cable |
617348-001 |
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(8) |
System board (includes 1 GB of discrete graphics subsystem memory and replacement |
603771-001 |
|
thermal material) |
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ENWW |
Computer major components 19 |
Item |
Description |
Spare part |
|
|
number |
|
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Plastics Kit, includes: |
603795-001 |
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(9a) |
Hard drive cover |
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(9b) |
memory module compartment cover |
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(10) |
Processor (includes replacement thermal material): |
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Intel Core i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor |
583053-001 |
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Intel Core i7-720QM 1.60-GHz (SC turbo up to 2.80-GHz), 45W processor |
586170-001 |
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Intel Core i5-540M 2.53-GHz (SC turbo up to 3.06-GHz), 35W processor |
594188-001 |
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Intel Core i5-520M 2.40-GHz (SC turbo up to 2.93-GHz), 35W processor |
594187-001 |
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Intel Core i5-430M 2.26-GHz (SC turbo up to 2.53-GHz), 35W processor |
597624-001 |
(11)Fan/heat sink assembly (includes replacement thermal material):
|
For use only with Intel Core i7, 45-W processors |
608650-001 |
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For use only with Intel Core i5, 35-W processors |
603799-001 |
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(12) |
Speakers (include cable) |
603796-001 |
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(13) |
Subwoofer (includes cable) |
603800-001 |
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(14) |
Base enclosure (includes 5 rubber feet) |
603792-001 |
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Rubber Feet Kit (not illustrated, includes 5 rubber feet) |
603798-001 |
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(15) |
Battery: |
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9-cell, 93-Wh, 2.8-Ah, Li-ion battery |
593550-001 |
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6-cell, 62-Wh, 2.8-Ah, Li-ion battery |
593562-001 |
(16)Hard drives (2, include hard drive brackets and hard drive cables):
|
640-GB, 7200-rpm |
603786-001 |
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500-GB, 7200-rpm |
603784-001 |
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320-GB, 7200-rpm |
603783-001 |
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1-TB, 5400-rpm |
603788-001 |
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750-GB, 5400-rpm |
603787-001 |
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640-GB, 5400-rpm |
603785-001 |
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160-GB solid-state drive |
603781-001 |
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Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and |
603772-001 |
|
cable and secondary hard drive bracket and cable) |
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(17) |
RTC battery |
602745-001 |
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(18) |
Memory modules (2, PC3, 10600, 1333-MHz) |
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4-GB |
599092-001 |
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20 Chapter 3 Illustrated parts catalog |
ENWW |
Item |
Description |
Spare part |
|
|
number |
|
|
|
|
2-GB |
598856-001 |
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|
(19) |
WLAN module: |
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|
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, |
582564-001 |
|
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, |
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|
Trinidad and Tobago, the U.S. Virgin Islands, and the United States |
|
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Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, |
582564-002 |
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Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, |
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|
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, |
|
|
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, |
|
|
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, |
|
|
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, |
|
|
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, |
|
|
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, |
|
|
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, |
|
|
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, |
|
|
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, |
|
|
Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, |
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|
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, |
|
|
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, |
|
|
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, |
|
|
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, |
|
|
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, |
|
|
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, |
|
|
the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, |
|
|
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, |
|
|
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, |
|
|
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, |
|
|
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, |
|
|
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, |
|
|
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, |
|
|
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, |
|
|
Zambia, and Zimbabwe |
|
|
|
|
|
Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module |
572509-001 |
|
|
|
|
Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module |
572510-001 |
|
|
|
ENWW |
Computer major components 21 |
Display assembly subcomponents
Item |
Description |
Spare part |
|
|
number |
|
|
|
(1) |
Webcam/microphone module |
603779-001 |
|
|
|
(2) |
Bluetooth module |
537921-001 |
|
|
|
(3) |
Display Cable Kit (includes display panel cable, Bluetooth module cable, and |
603777-001 |
|
webcam/microphone module cable) |
|
|
|
|
(4) |
Display hinge covers (2) |
604063-001 |
|
|
|
(5) |
Display Hinge Kit (includes left and right display hinges) |
603778-001 |
|
|
|
(6) |
Wireless Antenna Kit (includes left and right wireless antenna transceivers and |
603780-001 |
|
cables) |
|
|
|
|
(7) |
Display enclosure (includes logo light and cable) |
603775-001 |
|
|
|
|
Display Screw Kit (not illustrated, includes Mylar screw covers) |
603776-001 |
|
|
|
22 Chapter 3 Illustrated parts catalog |
ENWW |
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