HPENVY5640/5660 e-All-in-One Series
Getstarted
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Follow the illustrations on the setup flyer to set up your printer. |
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Install software. |
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Go to the URL indicated on the control panel, and then follow the instructions on the web. |
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The latest printer software is also available from www.hp.com/support. |
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An HP printer software CD is also provided. For Windows users, if the installation program does not |
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that this paper is selected on the printer control panel. |
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automatically start when you insert the CD into your computer, double-click Setup.exe. |
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Note:Always make sure that the paper tray is loaded with the desired paper. After closing the tray, ensure
Learnmore
ElectronicHelp: Install the electronic Help by selecting it from the recommended software during software installation. Learn about product features, printing, troubleshooting, and support. Find notices, environmental, and regulatory information, including the European Union Regulatory Notice and compliance statements, in the Technical Information section. 
•• Windows® 8.1: Click the down arrow in lower left corner of the Start screen, select the printer name, click Help, and then select Search HP Help.
•• Windows® 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click the icon with the printer’s name, and then click Help.
•• Windows® 7, Windows Vista®, and Windows® XP: Click Start , select AllPrograms , select HP , and then select the printer name.
•• OS X: Click Help > HelpCenter. In the Help Viewer window, click Helpforallyourapps, and then click theHelpforyourprinter.
Readme: Contains HP support information, operating system requirements, and recent printer updates.
•• Windows: Insert the software CD in your computer, and then browse to the ReadMe.chm file. Double-click ReadMe.chm to open, and then select the ReadMe in your language.
•• Mac: Open the Documents folder located at the top-level of the software installer. Double-click ReadMe, and then select the ReadMe in your language.
OntheWeb:Additional help and information: www.hp.com/go/support. Printer registration: www.register.hp.com. Declaration of Conformity: www.hp.eu/certificates. Ink usage: www.hp.com/go/inkusage.
Scantofindoutmore!
Standard data rates may apply. Might not be available in all languages.
HPENVY5640 |
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HPENVY5660 |
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The information |
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contained herein |
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is subject to change |
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without notice. |
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www.hp.com/mobile/ENVY5640 |
www.hp.com/mobile/ENVY5660 |
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*B9S56-90154* |
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*B9S56-90154* |
Printed in [English] Printed in [French] |
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B9S56-90154 |
© 2014 Hewlett-Packard Development Company, L.P. |
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Controlpanel
English
1 Wireless light: Indicates the status of the printer wireless connection.
•• Solid blue light indicates that wireless connection has been established and you can print.
•• Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within the range of wireless signal.
•• Fast blinking light indicates wireless error. Refer to the message on the printer display.
•• If wireless is turned off, the wireless light is off and the display screen shows WirelessOff.
2On button: Turns the printer on or off.
3Back button: Returns to the previous screen.
4Help button: Shows help content if it is available for the current operation.
5Home button: Returns to the Home screen, the screen that is displayed when you first turn on the printer.
6Control panel display: Touch the screen to select menu options, or scroll through the menu items.
Safetyinformation
Always follow basic safety precautions when using this printer to reduce the risk of injury from fire or electric shock.
1.Read and understand all instructions in the documentation that comes with the printer.
2.Observe all warnings and instructions marked on the printer.
3.Unplug this printer from wall outlets before cleaning.
4.Do not install or use this printer near water, or when you are wet.
5.Install the printer securely on a stable surface.
6.Install the printer in a protected location where no one can step on or trip over the power cord, and the power cord cannot be damaged.
7.If the printer does not operate normally, see the help file (which is available on your computer after you install the software).
8.There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
9.Use only with the power cord and power adapter (if provided) supplied by HP.
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Basictroubleshooting
Ifyouareunabletoprint:
1.Make sure the cable connections are secure.
2.Make sure the printer is powered on. The On button will be lit white.
3.Check the wireless status light to make sure your printer is connected to a network.
4.Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use to fix common printer problems.
Windows
Makesurethattheprinterissetasyourdefault printingdevice:
•• Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap Viewdevicesand printers.
•• Windows 7: From the Windows Start menu, click
DevicesandPrinters.
•• Windows Vista: On the Windows taskbar, click Start, click ControlPanel, and then click Printer.
•• Windows XP: On the Windows taskbar, click Start, click ControlPanel, and then click Printersand Faxes.
Make sure that your printer has a check mark in the circle next to it. If your printer is not selected as the default printer, right-click the printer icon and choose
SetasDefaultPrinter from the menu.
IfyouareusingaUSBcableandyouarestillunable toprint,orthesoftwareinstallationfails:
1.Remove the CD from the CD/DVD drive, and then disconnect the USB cable from the computer.
2.Restart the computer.
3.Insert the printer software CD in the CD/DVD drive, and then follow the on-screen instructions to install the printer software. Do not connect the USB cable until you are told to do so.
4.After the installation finishes, restart the computer.
Ifyouareusingwirelessandyouarestillunableto print:
Go to the Networking section on the next page for more information.
Mac
Checkyourprintqueue:
1.In SystemPreferences, click Printers&Scanners
(Print&Fax in OS X v10.7 Lion and OS X v10.8 Mountain Lion).
2.Click OpenPrintQueue.
3.Click a print job to select it.
4.Use the following buttons to manage the print job:
•• Cancelicon: Cancel the selected print job.
•• Resume: Continue a paused print job.
5.If you made any changes, try to print again.
Restartandreset:
1.Restart the computer.
2.Reset the printer.
a.Turn off the printer and unplug the power cord.
b.Wait a minute, then plug the power cord back in and turn on the printer.
Resettheprintingsystem:
1.In SystemPreferences, click Printers&Scanners
(Print&Fax in OS X v10.7 Lion and OS X v10.8 Mountain Lion).
2.Press and hold the Control key as you click the list at the left, and then choose Resetprintingsystem.
3.Add the printer you want to use.
Uninstallthesoftware:
1.If the printer is connected to your computer through USB, disconnect the printer from your computer.
2.Open the Applications/Hewlett-Packard folder.
3.Double-click HPUninstaller, and then follow the on-screen instructions.
Anonymoususageinformationstorage: The HP cartridges store a limited set of anonymous information about the usage of the printer. For more information and instructions for disabling this storage, see the electronic Help.
Acknowledgements:Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks of Microsoft Corporation.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
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Wirelessnetworking
Neednetworkinghelp?
www.hp.com/go/wirelessprinting
The HP Wireless Printing Center at www.hp.com/go/wirelessprinting can help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems.
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Ifconnectingyourprintertothenetworkwasunsuccessful
•• Confirmthatwirelessisenabledonyourprinter.
1.From the printer control panel, touch 
(Wireless).
2.If it shows WirelessOff, touch 
(Settings), and then touch WirelessSettings.
3.In the WirelessSettings screen, select On for the Wireless option.
•• Confirmthatyourprinterisconnectedtoyournetwork.
1.From your printer control panel, touch 
(Wireless).
2.Touch 
(Settings).
3.Touch PrintReports, and then touch WirelessTestReport. The Wireless Test Report is automatically printed.
4.Check the top of the report to see if something failed during the test.
––See the DiagnosticsResults section for all tests that were performed, to determine whether or not your printer passed.
––From the CurrentConfiguration section, find out the Network Name (SSID) to which your printer is currently connected. Make sure that the printer is connected to the same network as your computer.
Note:If your computer is connected to a Virtual Private Network (VPN), temporarily disconnect from the VPN before proceeding with the installation. After installation you will need to disconnect from the VPN to access your printer over your home network.
•• Makesuresecuritysoftwareisnotblockingcommunicationoveryournetwork.
Security software, such as firewalls, can block communication between your computer and printer when installing over a network. If your printer cannot be found, temporarily disable your firewall and check if the problem goes away. For more help and tips on security software, go to: www.hp.com/go/wpc-firewall.
•• Restartcomponentsofthewirelessnetwork.
Turn off the router and the printer, and then turn them back on in this order: router first and then printer. Sometimes, turning off devices and then turning them back on helps resolve network communication issues. If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer.
If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This website contains the most complete, up-to-date information about wireless printing, as well as information to help you prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve security software issues.
Note:If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.
Ifyouwanttoshareyourprinterwithmultiplecomputersonyournetwork
First install your printer on your home network. After you have successfully connected your printer to your home network, you can share your printer with other computers on the same network. For each additional computer you only need to install the HP printer software.
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Wirelessnetworking(continued)
IfyouwanttochangefromaUSBconnectiontoawirelessconnection
First make sure that you have already successfully installed your printer software.
Windows
1. Do one of the following according to your operating system:
•• Windows 8.1: Click the down arrow in lower left corner of the Start screen, select the printer name, and then click Utilities.
•• Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar.
•• Windows7, WindowsVista, and WindowsXP: From the computer’s Start menu, select AllPrograms or
Programs, and then select HP.
2.Select the printer name.
3.Select PrinterSetup&Software.
4.Select ConvertaUSBconnectedprintertowireless. Follow the on-screen instructions.
Mac
Use HPUtility in Applications/Hewlett-Packardto change the software connection to wireless for this printer.
Ifyouwanttousetheprinterwirelesslywithoutarouter
Use Wi-Fi Direct to print wirelessly without a router, from your computer, smartphone, or other wireless enabled device. To use Wi-Fi Direct from a computer, the printer software must be installed on the computer.
1.Make sure that Wi-Fi Direct on your printer is turned on:
a. From the Home screen on the printer display, touch 
(Wi-FiDirect).
b.If Status is Off, touch 
(Wi-FiDirectSettings) and turn Wi-Fi Direct on.
2.Connect your wireless enabled device to your printer:
a.Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation provided with the mobile device.
b.From the mobil e device, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as
DIRECT-**-HP ENVY-5640 or DIRECT-**-HP ENVY-5660 (where ** are the unique characters to identify your printer).
c.Enter the Wi-Fi Direct password when prompted.
3.Print as you normally do from your computer or mobile device. Note:Wi-Fi Direct connection does not provide Internet access.
Visit the HP Wireless Printing Center at www.hp.com/go/wirelessprinting for more information about Wi-Fi Direct.
This product is designed for use in open environments (e.g., in homes and not connected to the public internet) in which anyone may access and use the printer. As a result, the Wi-Fi Direct setting is in “Automatic” mode by default, without an administrator password; this allows anyone in wireless range to connect and access all functions and settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi Direct Connection Method from “Automatic” to “Manual” and establishing an administrator password.
IfyouwanttoprintwithAirPrint
This printer is Apple AirPrint™-enabled. You can print wirelessly from your iOS device or Mac.
•• Your printer and iOS device or Mac must be on the same wireless network.
•• With Apple AirPrint™, you cannot scan documents from the printer to your iOS device.
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HPprinterlimitedwarrantystatement
HP product |
Duration of limited warranty |
Software Media |
90 days |
Printer |
1 year |
Print or Ink cartridges |
Until the HP ink is depleted or the “end of warranty” date |
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printed on the cartridge has been reached, whichever |
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occurs first. This warranty does not cover HP ink products |
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that have been refilled, remanufactured, refurbished, |
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misused, or tampered with. |
Printheads (only applies to products with customer |
1 year |
replaceable printheads) |
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Accessories |
1 year unless otherwise stated |
A.Extent of limited warranty
1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
2.For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free.
3.HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:
a.Improper maintenance or modification;
b.Software, media, parts, or supplies not provided or supported by HP;
c.Operation outside the product's specifications;
d.Unauthorized modification or misuse.
4.For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of
anon-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
5.If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.
6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.
7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8.Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
9.HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C.Limitations of liability
1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.
2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
D.Local law
1.This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:
a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);
b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.
3.THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country is as follows:
United Kingdom: Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN
Eire: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2
Malta: Hewlett-Packard International Trade B.V. Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.
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