HP ENVY x360 Convertible 15-ed0007na Service manual

Maintenance and Service Guide

HP ENVY x360 15 Convertible PC IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2020 HP Development Company,

L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and other countries. Intel, the Intel logo and Iris are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NVIDIA, the NVIDIA logo, and are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2020

Document Part Number: L84426-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select Manuals.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

iii

iv

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by applicable safety standards.

v

vi Safety warning notice

Table of contents

1 Product description ..................................................................................................................................................................................	1
2 Components ..............................................................................................................................................................................................	4
Locating hardware ....................................................................................................................................................................	4
Locating software .....................................................................................................................................................................	4
Right side ...................................................................................................................................................................................	5
Left side .....................................................................................................................................................................................	6
Display ........................................................................................................................................................................................	7
Low blue light mode (select products only) ....................................................................................................	7
Keyboard area ...........................................................................................................................................................................	8
Touchpad ...............................................................................................................................................................	8
Touchpad settings ...........................................................................................................................	8
Lights .....................................................................................................................................................................	9
Button, speakers, and ngerprint reader ......................................................................................................	10
Special keys ........................................................................................................................................................	12
Bottom .....................................................................................................................................................................................	13
Labels .......................................................................................................................................................................................	14
3 Illustrated parts catalog ........................................................................................................................................................................	16
Computer major components ..............................................................................................................................................	16
Display components ..............................................................................................................................................................	21
Miscellaneous parts ...............................................................................................................................................................	23
4 Removal and replacement procedures preliminary requirements ................................................................................................	25
Tools required .........................................................................................................................................................................	25
Service considerations ..........................................................................................................................................................	25
Plastic parts ........................................................................................................................................................	25
Cables and connectors .....................................................................................................................................	25
Drive handling ....................................................................................................................................................	26
Electrostatic discharge damage ..........................................................................................................................................	26
Packaging and transporting guidelines ..............................................................................................................................	27
Workstation guidelines ..........................................................................................................................................................	28
Equipment guidelines ............................................................................................................................................................	28
5 Removal and replacement procedures ..............................................................................................................................................	30
Component replacement procedures .................................................................................................................................	30

vii

Bottom cover ......................................................................................................................................................	30
Front speakers ...................................................................................................................................................	32
Solid-state drive ................................................................................................................................................	33
Memory module ................................................................................................................................................	35
WLAN module ....................................................................................................................................................	37
Fan .......................................................................................................................................................................	39
Heat sink .............................................................................................................................................................	41
Infrared board cable ..........................................................................................................................................	43
Infrared board ....................................................................................................................................................	44
Display assembly ...............................................................................................................................................	45
Power connector cable .....................................................................................................................................	52
Rear speaker ......................................................................................................................................................	54
Battery .................................................................................................................................................................	55
Touchpad cable ..................................................................................................................................................	56
Touchpad ............................................................................................................................................................	57
System board .....................................................................................................................................................	59
USB port cover ...................................................................................................................................................	62
6 Computer Setup (BIOS), TPM, and HP Sure Start ..............................................................................................................................	64
Using Computer Setup ..........................................................................................................................................................	64
Starting Computer Setup .................................................................................................................................	64
Navigating and selecting in Computer Setup ................................................................................................	64
Restoring factory settings in Computer Setup .............................................................................................	64
Updating the BIOS .............................................................................................................................................	65
Determining the BIOS version .....................................................................................................	65
Downloading a BIOS update ........................................................................................................	65
Changing the boot order using the f9 prompt ..............................................................................................	66
TPM BIOS settings (select products only) ..........................................................................................................................	66
Using HP Sure Start (select products only) ........................................................................................................................	67
7 Backing up, restoring, and recovering .................................................................................................................................................	68
Backing up information and creating recovery media .....................................................................................................	68
Using Windows tools .........................................................................................................................................	68
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..........	68
Restoring and recovery .........................................................................................................................................................	69
Restoring, resetting, and refreshing using Windows tools .........................................................................	69
Recovering using HP Recovery media ............................................................................................................	69
Changing the computer boot order ................................................................................................................	69
Using HP Sure Recover (select products only) ..............................................................................................	70

viii

8 Using HP PC Hardware Diagnostics .....................................................................................................................................................	71
Using HP PC Hardware Diagnostics Windows (select products only) ............................................................................	71
Downloading HP PC Hardware Diagnostics Windows .................................................................................	71
Downloading the latest HP PC Hardware Diagnostics Windows version .............................	72
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ...................................................................................................................	72
Installing HP PC Hardware Diagnostics Windows .........................................................................................	72
Using HP PC Hardware Diagnostics UEFI ............................................................................................................................	72
Starting HP PC Hardware Diagnostics UEFI ...................................................................................................	73
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ......................................................	73
Downloading the latest HP PC Hardware Diagnostics UEFI version .....................................	73
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select
products only) ...............................................................................................................................	73
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ......................................................	74
Downloading Remote HP PC Hardware Diagnostics UEFI ..........................................................................	74
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ......................	74
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ...	74
Customizing Remote HP PC Hardware Diagnostics UEFI settings ............................................................	74
9 peci cations ..........................................................................................................................................................................................	76
Computer speci cations ........................................................................................................................................................	76
10 Backing up, restoring, and recovering ..............................................................................................................................................	68
Backing up information and creating recovery media .....................................................................................................	78
Using Windows tools .........................................................................................................................................	68
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..........	68
Restoring and recovery .........................................................................................................................................................	69
Restoring, resetting, and refreshing using Windows tools .........................................................................	79
Recovering using HP Recovery media ............................................................................................................	79
Changing the computer boot order ................................................................................................................	69
Using HP Sure Recover (select products only) ..............................................................................................	80
11 Power cord set requirements ............................................................................................................................................................	81
Requirements for all countries ............................................................................................................................................	81
Requirements for speci c countries and regions .............................................................................................................	82
12 Recycling ...............................................................................................................................................................................................	84
Index .............................................................................................................................................................................................................	85

ix

x

1Product description

Table 1-1 Product description

Category	Description
Product Name	HP ENVY x360 15 Convertible PC
Processor	●	Intel® Core™ i7-1065G7 1.3 GHz (SC turbo up to 3.9 GHz) quad core processor (8.0 MB L3 cache,
		3200 MHz FSB, 15 W)
	●	Intel Core i7-10510U 1.8 GHz (SC turbo up to 4.9 GHz) quad core processor (8.0 MB L3 cache,
		2666 MHz FSB, 15 W)
	●	Intel Core i5-1035G1 1.0 GHz (SC turbo up to 3.6 GHz) quad core processor (6.0 MB L3 cache,
		3200 MHz FSB, 15 W)
	●	Intel Core i5-10210U 1.6 GHz (SC turbo up to 4.2 GHz) quad core processor (6.0 MB L3 cache,
		2666 MHz FSB, 15 W)
Chipset	Intel integrated with soldered-on-circuit (SoC) processor
Graphics	Intel Iris® Plus integrated (only on computer models equipped with an Intel Core i7-1065G7 processor)
	Intel UHD Graphics integrated
	Nvidia® GeForce MX330 with 4 GB graphic controller
Panel	●	15.6 inch, touchscreen, ultra high-de nition (UHD) (3840×2160), brightview, organic light-
		emitting diode (OLED), UWVA, AMOLED, DCI-P3 100, eDP+PSR, display panel with narrow bezel;
		typical brightness: 400 nits
	●	15.6 inch, touchscreen, full high-de nition (FHD) (1920×1080), antiglare, white light-emitting
		(WLED), UWVA, eDP1.4+PSR, low power display panel with narrow bezel; typical brightness:
		400 nits
	●	15.6 inch, touchscreen, FHD (1920×1080), antiglare, WLED, UWVA, eDP1.2, display panel with
		narrow bezel; typical brightness: 250 nits
Memory	Support for the following:
	DDR4-3200, 1.2 V, nonupgradeable, onboard system memory in 16 GB, 12 GB, and
	8 GB con gurations
	DDR4-2666, 1.2 V, nonupgradeable, onboard system memory in 16 GB, 12 GB, and
	8 GB con gurations
Storage	Support for the following solid-state drives:
	●	1 TB, M.2 2280, peripheral component interconnect express (PCIe), non-volatile memory
		express (NVMe) 3×4, SuperSpeed (SS) solid-state drive with triple layer cell (TLC)
	●	1 TB, M.2 2280, PCIe, NVMe value solid-state drive
	●	512 GB, M.2 2280, PCIe 3×4, solid-state drive with TLC
	●	512 GB, M.2 2280, PCIe, NVMe value solid-state drive
	●	512 GB 2280 PCIe-3×2×2 NVMe + 32 GB 3D Xpoint solid-state drive
	●	256 GB, M.2 2280, PCIe 3×4, solid-state drive with TLC
	●	256 GB, M.2 2280, PCIe, NVMe value solid-state drive
	●	256 GB 2280 PCIe-3×2×2 NVMe + 16 GB 3D Xpoint solid-state drive

1

Table 1-1 Product description (continued)

Category	Description
Audio and video	Fixed (no tilt), 720p HD camera integrated into display assembly
	Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-suppression
	software
	BANG and OLUFSEN speakers
	HP support for Far Field Cortana
	Support for speaker swap
	Three speakers
Wireless	Integrated wireless local area network (WLAN) with two built-in antenna(s)(s)
	Support for the following WLAN modules:
	●	Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth® 5.0 MU-MIMO M.2 2230 non-vPro MIPI+BRI WW with
		2 antenna(s)(s)
	●	Intel 9560 ac 2×2 MU-MIMO + Bluetooth 5.0 M.2 non-vPro MIPI+BRI WW with 2 antenna(s)(s)
Ports	●	AC Smart Pin adapter plug
	●	igh-de nition multimedia interface (HDMI) v2.0 + high-bandwidth digital content protection
		(HDCP) v2.2
	●	Headphone/microphone combo jack
	●	USB 3.2 Gen 2 type-C port
	●	USB 3.2 Gen 1 type-A ports (2)
Expansion	One next generation form factor (NGFF) slot for a solid-state drive
	One NGFF slot for a WLAN module
Multimedia card	HP Multi-Format Digital Media Card Reader
Keyboard/pointing devices	Island-style keyboard with 3-coat paint, backlit, with numeric keypad in natural silver and sky black
	nishes
	Touchpad with image sensor with the following requirements:
	●	Clickpad with image sensor
	●	Multitouch gestures enabled
	●	Precision touchpad supported
	●	Support modern trackpad gestures
	●	Taps enabled as default
Power requirements	Support for a 3 cell, 51 WHr, 4.45 AHr, Li-ion battery
	Support for the following AC adapters:
	●	65 W HP Smart AC adapter (non-PFC, EM, RC, 4.5 mm)
	●	65 W HP Smart AC adapter (slim, 4.5 mm, 1.8 m)
	●	65 W HP Smart AC adapter (slim, 4.5 mm, 1.8 m)
	●	AC adapter, C5, for use only in Japan
	Support for a 1.0 meter, C5 premium power cord with sticker
Security	Fingerprint reader (Secure Payment)

2Chapter 1 Product description

Table 1-1 Product description (continued)

Category	Description
	Trusted Platform Module (TPM) 2.0 rmware
Sensors	●	Accelerometer
	●	Accelerometer + gyroscope + eCompass
	●	Infrared thermal sensor
	●	Sensor hub
Operating system	Preinstalled:
	●	Windows® 10 Home 64-bit
	●	Windows 10 Home 64-bit Advanced
	●	Windows 10 Home 64-bit Advanced Single Language
	●	Windows 10 Home 64-bit High-End Chinese Market CPPP
	●	Windows 10 Home 64-bit Plus
	●	Windows 10 Home 64-bit Plus Single Language
	●	Windows 10 Home 64-bit Plus Single Language Africa Market PPP
	●	Windows 10 Home S 64-bit Plus Single Language Africa PPP
	●	Windows 10 Professional 64-bit
Serviceability	End user replaceable parts: AC adapter

3

2Components

The computer features top-rated components. This chapter provides details about the components, where they are located, and how they work.

Locating hardware

To nd out what hardware is installed on the computer:

▲Type device manager in the taskbar search box, and then select the Device Manager app.

A list displays all the devices installed on the computer.

For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

Software can vary by product. To nd out what software is installed on the computer:

▲Right-click the Start button, and then select Apps and Features.

4Chapter 2 Components

Right side

Table 2-1 Right-side components and their descriptions

Component		Description
(1)	Memory card reader	Reads optional memory cards that enable you to store,
		manage, share, or access information.
		To insert a card:
		1.	Hold the card label-side up, with connectors facing
			the computer.
		2.	Insert the card into the memory card reader, and then
			press in on the card until it is rmly seated.
		To remove a card:
		▲	Press in on the card, and then remove it from the
			memory card reader.
(2)	USB SuperSpeed port with HP Sleep and Charge	Connects a USB device, provides high-speed data transfer,
		and even when the computer is o , charges most products
		such as a cell phone, camera, activity tracker, or smartwatch.
(3)	AC adapter and battery light	●	White: The AC adapter is connected and the battery is
			fully charged.
		●	Blinking white: The AC adapter is disconnected and the
			battery has reached a low battery level.
		●	Amber: The AC adapter is connected and the battery
			is charging.
		●	O : The battery is not charging.
(4)	Power connector	Connects an AC adapter.

Right side

5

Left side

Table 2-2 Left-side components and their descriptions

Component		Description
(1)	Audio-out (headphone)/Audio-in (microphone) combo	Connects optional powered stereo speakers, headphones,
	jack	earbuds, a headset, or a television audio cable. Also connects
		an optional headset microphone. This jack does not support
		optional standalone microphones.
		WARNING! To reduce the risk of personal injury, adjust the
		volume before putting on headphones, earbuds, or a
		headset. For additional safety information, see the
		Regulatory, Safety, and Environmental Notices.
		To access this guide:
		▲	Type HP Documentation in the taskbar search
			box, and then select HP Documentation.
		NOTE: When a device is connected to the jack, the
		computer speakers are disabled.
(2)	HDMI port	Connects an optional video or audio device, such as a high-
		de	nition television, any compatible digital or audio
		component, or an HDMI device.
(3)	USB SuperSpeed port with HP Sleep and Charge	Connects a USB device, provides high-speed data transfer,
		and even when the computer is o , charges most products
		such as a cell phone, camera, activity tracker, or smartwatch.

(4)USB SuperSpeed Type-C port with HP Sleep and Charge

Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is o , charges most products such as a cell phone, camera, activity tracker, or smartwatch.

– and –

Connects a display device that has a USB Type-C connector, providing DisplayPort™ output.

NOTE: Cables, adapters, or both (purchased separately) might be required.

6Chapter 2 Components

Display

Low blue light mode (select products only)

The computer display is shipped from the factory in low blue light mode for improved eye comfort and safety. Also, blue light mode automatically adjusts blue light emissions when using the computer at night or for reading.

WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo.

Table 2-3 Display components and their descriptions

Component		Description
(1)	WLAN antenna(s)(s)*	Send and receive wireless signals to communicate with
		WLANs.
(2)	Internal microphones	Record sound.
(3)	Camera	Allows video chat, video recording, and still image recording.
		Some cameras also allow a facial recognition logon to
		Windows, instead of a password logon.
		NOTE: Camera functions vary depending on the camera
		hardware and software installed on the product.
(4)	Camera light	On: The camera is in use.

*The antenna(s) are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna(s) free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.

Display 7

Keyboard area

Keyboards can vary by language.

Touchpad

Touchpad settings

To adjust touchpad settings and gestures, or to turn o the touchpad:

1.Type touchpad settings in the taskbar search box, and then press enter.

2.Choose a setting.

To turn on the touchpad:

1.Type touchpad settings in the taskbar search box, and then press enter.

2.Using an external mouse, click the touchpad button.

– or –

▲Press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button.

Table 2-4 Touchpad components and their descriptions

Component		Description
(1)	Touchpad zone	Reads nger gestures to move the pointer or activate items
		on the screen.
(2)	Left touchpad button	Functions like the left button on an external mouse.
(3)	Right touchpad button	Functions like the right button on an external mouse.

8Chapter 2 Components

Lights

Table 2-5 Lights and their descriptions

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the key input to all
		capital letters.
(2)	Mute light	●	On: Computer sound is o .
		●	O : Computer sound is on.
(3)	Microphone mute light	●	On: The microphone is on.
		●	O : The microphone is o .
(4)	Camera privacy light	●	On: An integrated camera is o .
		●	O : The integrated camera is on.
(5)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-
			saving state. The computer shuts o power to the
			display and other unnecessary components.
		●	O : Depending on your computer model, the computer
			is o , in Hibernation, or in Sleep. Hibernation is the
			power-saving state that uses the least amount of
			power.

Keyboard area

9

Button, speakers, and ngerprint reader

Table 2-6 Button, speakers, and ngerprint reader and their descriptions

Component		Description
(1)	Power button	●	When the computer is o , press the button to turn on
			the computer.
		●	When the computer is on, press the button briefly to
			initiate Sleep.
		●	When the computer is in the Sleep state, press the
			button briefly to exit Sleep (select products only).
		●	When the computer is in Hibernation, press the button
			briefly to exit Hibernation.
		IMPORTANT: Pressing and holding down the power button
		results in the loss of unsaved information.
		If the computer has stopped responding and shutdown
		procedures are ine ective, press and hold the power button
		down for at least 10 seconds to turn o the computer.
		To learn more about your power settings, see your power
		options.
(2)	Speaker	Produces sound.
(3)	Fingerprint reader	Allows a ngerprint logon to Windows, instead of a
		password logon.
		▲	Touch your nger to the ngerprint reader.

10 Chapter 2 Components

Table 2-6 Button, speakers, and	ngerprint reader and their descriptions (continued)
Component	Description
	IMPORTANT:	To prevent ngerprint logon issues,
	make sure when you register your ngerprint that all
	sides of your	nger are registered by the ngerprint
	reader.

Keyboard area 11

Special keys

Table 2-7 Special keys and their descriptions

Component		Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key.
(2)	fn key	Executes speci c functions when pressed in combination
		with another key.
(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start
		menu.
(4)	Action keys	Execute frequently used system functions as de ned by the
		icon symbols on the f1 through f12 function keys. The action
		keys vary by computer.

(5)	Fingerprint reader (select products only)

Allows a ngerprint logon to Windows, instead of a password logon.

(6)	Camera privacy key	Turns the camera o		and on.
(7)	Power button	●	When the computer is o , press the button to turn on
			the computer.
		●	When the computer is on, press the button briefly to
			initiate Sleep.
		●	When the computer is in the Sleep state, press the
			button briefly to exit Sleep (select products only).
		●	When the computer is in Hibernation, press the button
			briefly to exit Hibernation.
		IMPORTANT: Pressing and holding down the power button
		results in the loss of unsaved information.
		If the computer has stopped responding and shutdown
		procedures are ine		ective, press and hold the power button
		down for at least 10 seconds to turn o the computer.

To learn more about your power settings, see your power options:

12 Chapter 2 Components

Table 2-7 Special keys and their descriptions (continued)

Component		Description
(8)	num lock key	Alternates between the navigational and numeric functions
		on the integrated numeric keypad.
(9)	Integrated numeric keypad	A separate keypad to the right of the alphabet keyboard.
		When num lock is pressed, the keypad can be used like an
		external numeric keypad.

NOTE: If the keypad function is active when the computer is turned o , that function is reinstated when the computer is turned back on.

Bottom

Table 2-8 Bottom components and their descriptions

Component		Description
(1)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and o during routine
		operation.
(2)	Speakers	Produce sound.

Bottom 13

Labels

The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

●Service label—Provides important information to identify your computer. When contacting support, you might be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer.

Table 2-9 Service label components

Component

(1)HP product name

(2)Model number

(3)Product ID

(4)Serial number

(5)Warranty period

Table 2-10 Service label components

Component

(1)HP product name

(2)Product ID

14 Chapter 2 Components

Table 2-10 Service label components (continued)

Component

(3)Serial number

(4)Warranty period

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

3Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components

16 Chapter 3 Illustrated parts catalog

Table 3-1 Major component spare part information

Item

Component

Spare part number

(1)Display assembly: The display assembly is available as spare parts at the subcomponent level only. For more display assembly spare part information, see Display components on page 21.

(2)	Keyboard/top cover with backlight and touchpad (keyboard in sky black	nish, top cover in wood nish, touchpad in sky black
	nish; includes backlight cable, keyboard cable, and touchpad cable):
	NOTE: The touchpad cannot be removed from computer models equipped with a keyboard/top cover with spare part
	number L93228-xxx).
	For use in Belgium	L93228-A41
	For use in Canada	L93228-DB1
	For use in the Czech Republic and Slovakia	L93228-FL1
	For use in Denmark, Finland, and Norway	L93228-DH1
	For use in France	L93228-051
	For use in Germany	L93228-041
	For use in Hungary	L93228-211
	For use in Italy	L93228-061
	For use in Japan	L93228-291
	For use in Latin America	L93228-161
	For use in the Netherlands	L93228-B31
	For use in Portugal	L93228-131
	For use in Russia	L93228-251
	For use in Saudi Arabia	L93228-171
	For use in South Korea	L93228-AD1
	For use in Spain	L93228-071
	For use in Switzerland	L93228-BG1
	For use in Taiwan	L93228-AB1
	For use in Turkey	L93228-141
	For use in the United Kingdom	L93228-031
	For use in the Uruguay	L93228-BD1
	For use in the United States	L93228-001
	Keyboard/top cover with backlight in natural silver nish for use only on computer models with a graphics subsystem with
	discrete memory (includes backlight cable and keyboard cable):
	For use in Belgium	L93227-A41
	For use in Canada	L93227-DB1
	For use in the Czech Republic and Slovakia	L93227-FL1
	For use in Denmark, Finland, and Norway	L93227-DH1
	For use in France	L93227-051

Computer major components 17

Table 3-1 Major component spare part information (continued)

Item	Component	Spare part number
	For use in Germany	L93227-041
	For use in Hungary	L93227-211
	For use in Italy	L93227-061
	For use in Japan	L93227-291
	For use in Latin America	L93227-161
	For use in the Netherlands	L93227-B31
	For use in Portugal	L93227-131
	For use in Russia	L93227-251
	For use in Saudi Arabia	L93227-171
	For use in South Korea	L93227-AD1
	For use in Spain	L93227-071
	For use in Switzerland	L93227-BG1
	For use in Taiwan	L93227-AB1
	For use in Turkey	L93227-141
	For use in the United Kingdom	L93227-031
	For use in the Uruguay	L93227-BD1
	For use in the United States	L93227-001
	Keyboard/top cover with backlight in natural silver	nish for use only on computer models with a graphics subsystem with
	UMA memory (includes backlight cable and keyboard cable):
	For use in Belgium	L93226-A41
	For use in Canada	L93226-DB1
	For use in the Czech Republic and Slovakia	L93226-FL1
	For use in Denmark, Finland, and Norway	L93226-DH1
	For use in France	L93226-051
	For use in Germany	L93226-041
	For use in Hungary	L93226-211
	For use in Italy	L93226-061
	For use in Japan	L93226-291
	For use in Latin America	L93226-161
	For use in the Netherlands	L93226-B31
	For use in Portugal	L93226-131
	For use in Russia	L93226-251
	For use in Saudi Arabia	L93226-171
	For use in South Korea	L93226-AD1

18 Chapter 3 Illustrated parts catalog

Table 3-1 Major component spare part information (continued)

Item	Component	Spare part number
	For use in Spain	L93226-071
	For use in Switzerland	L93226-BG1
	For use in Taiwan	L93226-AB1
	For use in Turkey	L93226-141
	For use in the United Kingdom	L93226-031
	For use in the Uruguay	L93226-BD1
	For use in the United States	L93226-001
(3)	Touchpad:
	In natural silver nish	L93185-001
	In sky black nish	L93186-001
	Touchpad cable (not illustrated)	L93187-001
(4)	Touchpad bracket (not available as a spare part)
(5)	Front speakers (include left and right front speakers, cables, and 4 rubber isolators	L93196-001
(6)	Rear speaker (includes rear speaker, cable, and 1 rubber isolator	L94317-001
(7)	Infrared board	L93188-001
	Infrared board cable (not illustrated)	L93189-001
(8)	System board (includes processor, replacement fan gasket, and replacement thermal material):
	Equipped with an Intel Core i7-1065G7 processor, a graphics subsystem with UMA memory, and	L93872-601
	the Windows 10 operating system for use only on computer models equipped with an OLED
	display assembly
	Replacement thermal pad for use with system board with spare part number L93872-601	L93867-001
	(not llustrated)
	Equipped with an Intel Core i7-1065G7 processor, a graphics subsystem with UMA memory, and	L93870-601
	the Windows 10 operating system for use only on computer models not equipped with an OLED
	display assembly
	Equipped with an Intel Core i7-10510U processor, an Nvidia GeForce MX330 graphics subsystem	L93874-601
	with 4 GB of discrete memory, and the Windows 10 operating system
	Equipped with an Intel Core i5-1035G1 processor, a graphics subsystem with UMA memory, and	L93868-601
	the Windows 10 operating system
	Equipped with an Intel Core i5-10210U processor, an Nvidia GeForce MX330 graphics subsystem	L93873-601
	with 4 GB of discrete memory, and the Windows 10 operating system
(9)	Power connector cable	L93195-001
(10)	Heat sink (includes replacement thermal material):
	For use only on computer models equipped with a graphics subsystem with discrete memory	L93191-001
	For use only on computer models equipped with a graphics subsystem with UMA memory	L93190-001
(11)	Fan (includes cable):
	Services the processor	L93193-001

Computer major components 19

Table 3-1 Major component spare part information (continued)

Item	Component	Spare part number
	Services the graphics subsystem (for use only on computer models equipped with a graphics	L93194-001
	subsystem with discrete memory)

(12)WLAN module:

	Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro MIPI+BRI WW with	L57250-005
	2 antenna(s)
	Intel 9560 ac 2×2 MU-MIMO + Bluetooth 5.0 M.2 non-vPro MIPI+BRI WW with 2 antenna(s)	L22634-005
(13)	Solid-state drive:
	1 TB, M.2 2280, PCIe, NVMe 3×4, SS solid-state drive with TLC	L85348-005
	1 TB, M.2 2280, PCIe, NVMe value solid-state drive	L85370-005
	512 GB, M.2 2280, PCIe 3×4, solid-state drive with TLC	L85360-005
	512 GB, M.2 2280, PCIe, NVMe value solid-state drive	L85364-005
	512 GB 2280 PCIe-3×2×2 NVMe + 32 GB 3D Xpoint solid-state drive	L85366-005
	256 GB, M.2 2280, PCIe 3×4, solid-state drive with TLC	L85350-005
	256 GB, M.2 2280, PCIe, NVMe value solid-state drive	L85354-005
	256 GB 2280 PCIe-3×2×2 NVMe + 16 GB 3D Xpoint solid-state drive	L85356-005
(14)	Memory modules (2, DDR4-3200 MHz, 1.2 v):
	16 GB (DDR4-3200 MHz, 1.2 v)	L67710-005
	8 GB	L83673-005
	4 GB	L46598-005
(15)	Battery (3 cell, 51 WHr, 4.45 AHr, Li-ion; includes cable)	L77034-005
(16)	Bottom cover:
	In natural silver nish	L94069-001
	In sky black nish	L94070-001
(17)	Rubber feet:
	In natural silver nish	L93197-001
	In sky black nish	L93198-001
	USB port cover (not illustrated):
	In natural silver nish	L94318-001
	In sky black nish	L94319-001

20 Chapter 3 Illustrated parts catalog