HP envy 13 Service Manual

HP ENVY 13

Maintenance and Service Guide

Document Part Number: 530626-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packard Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 530626-001

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1Product description

2External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 TouchPad and TouchPad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3 Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

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4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10 Digital Media Slot board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13 Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19 System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20 Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 SATA cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25 Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26 Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

5 Setup Utility (BIOS)

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Updating the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

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Contents

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 13.1-in HD+ display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 13.1-in HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–5 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–6 System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2 Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3 Phillips PM1.5×1.5 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Phillips PM1.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7 Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

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9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

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1

Product description

Category	Description
Product name	HP ENVY 13 Notebook PC
Processors	Intel® Core™2 Duo SL9600 2.13-GHz processor, 6-MB L2 cache,
	1066-MHz front side bus (FSB)
	Intel Core2 Duo SL9400 1.86-GHz processor, 6-MB L2 cache,
	1066-MHz FSB
	Intel Core2 Duo SU9600 1.60-GHz processor, 3-MB L2 cache,
	800-MHz FSB
Chipset	Northbridge: Intel GS45 800-MHz FSB
	Southbridge: Intel ICH-9M small form factor (SFF)
Graphics	ATI™ Mobility Radeon HD 4330 (M92 LP-S2) Discrete PCI Express
	Graphics with 512 MB of dedicated video memory (64M×16, 1.5V,
	667 MHz, DDR3 @1333 MHz)
	Supports ATI PowerXpress and switchable graphics solution
	Mobile Intel GMA 4500 MHD Universal Memory Architecture (UMA)
	integrated with shared video memory (dynamically allocated) with the
	following graphics memory allocations:
	■ Up to 1631 MB when total system memory is 4096 MB (on computer
	models equipped with a 64-bit operating system)
	■ Up to 1181 MB when total system memory is 4096 MB (on computer
	models equipped with a 32-bit operating system)
	■ Up to 669 MB when total system memory is 2048 MB (on all
	computer models)
	(Continued)

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Product description

Category	Description
Panel	13.1-in AntiGlare, high-definition (HD)+, light-emitting diode (LED)
	display assembly
	13.1-in AntiGlare, HD, LED display assembly
	16 × 9 wide aspect ratio
	Supports privacy filter
	Includes 2 wireless local-area network (WLAN) antennas
Memory	1-GB main system memory included on system board
	One memory module slot (not customer accessible/upgradeable),
	supports up to 4-GB memory (5-GB total system memory)
	Supports DDR3, 1066-MHz memory
Mass storage devices	Supports either 8-mm SATA 1.8-in hard drives or solid-state drives
	Supports HP ProtectSmart Hard Drive Protection
	Supports 160-GB solid-state drive
	Supports the following hard drive configurations:
	■ 250-GB, 5400-rpm
	■ 160-GB, 5400-rpm
	■ 120-GB, 5400-rpm
Optical drive	External USB support for the following:
	■ Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive
	with LightScribe
	■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
	with LightScribe
Microphone	2 integrated omnidirectional digital microphones
	Microphone jack
Webcam	Low-light VGA camera
	Fixed (no tilt)
	Activity light
	640 × 480 by 24 frames per second
	(Continued)

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Product description

Category	Description
Audio	HD audio
	SRS logo requirement
	Dolby Home Theater technology
	Supports Microsoft Premium requirements
	HDX-branded stereo speakers
	Headphone jack
Modem	High-speed 56K data/fax modem
	Modem cable not included
	Supports no-modem option
Ethernet	Marvell 88E8072-B1 10/100/1000 Ethernet
	S3/S5 wake on LAN (AC mode only)
	Ethernet cable not included
Power requirements	65-W PAW AC adapter with localized cable plug support
	Battery options:
	■ 6-cell, 2.80-Ah (62-Wh) Li-ion battery
	■ 4-cell, 2.80-Ah (41-Wh) Li-ion battery
Wireless	Integrated WLAN options by way of wireless module
	2 wireless antennas built into display assembly
	Supports no-WLAN option
	Support for the following WLAN formats:
	■ Intel WiFi Link 5100 802.11 a/b/g/n
	■ Intel WiFi Link 5100 802.11 a/b/g/n with Bluetooth®
	■ Intel WiFi Link 5100 802.11 a/b/g
	■ Intel WiFi Link 5100 802.11 a/b/g with Bluetooth
External media cards	Digital Media Slot
	Supports the following digital card formats:
	■ MultiMediaCard
	■ MultiMediaCard Plus
	■ Secure Digital (SD) Memory Card
	■ SD High Capacity Memory Card
	(Continued)

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Product description

Category	Description
Ports	High-definition multimedia interface (HDMI) v1.3b supporting 1080p
	with HDCP key (HDMI-to-VGA adapter included)
	Headphone/microphone combo jack (stereo, supports jack detection
	per Microsoft Premium requirements)
	USB 2.0 ports (2, each capable of driving an external optical drive)
	AC adapter plug
Keyboard/	Full-size 13.0-in painted keyboard
pointing devices	TouchPad with gesture support (media “M,” scroll, pinch, zoom)
	Taps enabled by default
Serviceability	AC adapter
	Battery (system)
	External optical drive
Security	Security cable slot with adapter

Operating system	Preinstalled:
	■ Microsoft® Windows® 7 Home Premium 64
	■ Microsoft Windows 7 Home Professional 64
	■ Configurable Linux embedded

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2

External component identification

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

Top components

Display components

Item	Component	Description
(1)	Wireless antennas (2)	Send and receive signals from one or more wireless devices. These antennas
		are not visible from the outside of the computer.
		To see wireless regulatory notices, refer to the section of the Regulatory,
		Safety and Environmental Notices that applies to your country or region.
		These notices are located in Help and Support.
		For optimal transmission, keep the areas immediately around the
		antennas free from obstructions.
(2)	Internal microphones (2)	Record sound.
(3)	Webcam	Records video and captures still photographs.
(4)	Webcam light	On: The webcam is in use.
(5)	Internal display switch	Turns off the display and initiates Sleep if the display is closed while the power
		is on.

Thecomputer.internal display switch is not visible from the outside of the

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2–1

External component identification

Button

Component	Description
Power button	■ When the computer is off, press the button to turn on the computer.
	■ When the computer is on, press the button briefly to initiate Sleep.
	■ When the computer is in the Sleep state, press the button briefly to
	exit Sleep.
	■ When the computer is in Hibernation, press the button briefly to
	exit Hibernation.
	If the computer has stopped responding and Windows shutdown procedures
	are ineffective, press and hold the power button for at least 5 seconds to turn
	off the computer.
	To learn more about your power settings, select Start > Control Panel >
	System and Security > Power Options.

2–2	Maintenance and Service Guide

External component identification

Keys

Item	Component	Description
(1)	esc key	Displays system information when pressed in combination with the fn key.
(2)	fn key	Executes frequently used system functions when pressed in combination with
		an arrow key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the cursor.
(5)	Action keys	Execute frequently used system functions.

Maintenance and Service Guide

2–3

External component identification

Lights

Item	Component	Description
(1)	Caps lock light	White: Caps lock is on.
(2)	Power light	■ White: The computer is on.
		■ Blinking white: The computer is in the Sleep state.
		■ Off: The computer is off or in Hibernation.
(3)	Wireless light	■ Off: An integrated wireless device, such as a WLAN device and/or a
		Bluetooth device, is on.
		Wireless devices are enabled at the factory.
		■ Amber: All wireless devices are off.
(4)	Mute light	Amber: Computer sound is off.
(5)	TouchPad light	■ Amber: The TouchPad is off.
		■ Off: The TouchPad is on.

2–4	Maintenance and Service Guide

External component identification

TouchPad and TouchPad buttons

Item	Component	Description
(1)	TouchPad on/off button	Turns the TouchPad on and off. Lightly press the button and hold for
		2 seconds to turn the TouchPad on and off.
(2)	TouchPad*	Moves the pointer and selects or activates items on the screen.
(3)	Left TouchPad button*	Functions like the left button on an external mouse.
(4)	Right TouchPad button*	Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

Maintenance and Service Guide

2–5

External component identification

Front components

Component	Description
Speakers (2)	Produce sound.

Left-side components

Item	Component	Description
(1)	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
(2)	Power connector	Connects an AC adapter.
(3)	Battery light	■ Off: The computer is running on battery power.
		■ Blinking amber: The battery has reached a low battery level, a critical
		battery level, or there is a battery error.
		■ Amber: A battery is charging.
		■ White: The computer is connected to external power and the battery is
		fully charged.
(4)	Digital Media Slot	Supports the following digital card formats:
		■ MultiMediaCard
		■ MultiMediaCard Plus
		■ Secure Digital Memory Card
		■ Secure Digital High Capacity Memory Card

2–6	Maintenance and Service Guide

External component identification

Right-side components

Item	Component	Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		The security cable is designed to act as a deterrent, but it may not
		prevent the computer from being mishandled or stolen.
(2)	Drive light	■ Blinking white: The hard drive is being accessed.
		■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the
		hard drive.
(3)	Audio-out (headphone) jack/Audio-in	Produces sound when connected to optional powered stereo speakers,
	(microphone) jack	headphones, earbuds, a headset, or television audio. Also connects an
		optional headset microphone.
		When a device is connected to the jack, the device speakers
		are disabled.
(4)	USB ports (2)	Connect optional USB devices.
(5)	HDMI port	Connects an optional video or audio device, such as a high-definition
		television, or any compatible digital or audio component.
(6)	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and

off during routine operation.

Maintenance and Service Guide

2–7

External component identification

Bottom components

Item	Component	Description
(1)	Vents (3)	Enable airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
(2)	Accessory battery connector	Connects an optional accessory battery.
(3)	Battery release latch	Releases the battery from the battery bay.
(4)	Battery bay	Holds the battery.
		The battery is preinstalled in the battery bay at the factory.

2–8	Maintenance and Service Guide

3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Maintenance and Service Guide

3–1

Illustrated parts catalog

Item	Component	Description
(1)	Serial number (s/n)	This is an alphanumeric identifier that is unique to each product.
(2)	Product name	This is the product name affixed to the front of the computer.
(3)	Model description	This is the alphanumeric identifier used to locate documents,
		drivers, and support for the computer.
(4)	Warranty period	This number describes the duration (in years) of the warranty
		period for the computer.
(5)	Part number/Product number (p/n)	This number provides specific information about the product’s
		hardware components. The part number helps a service
		technician determine what components and parts are needed.

3–2	Maintenance and Service Guide

Illustrated parts catalog

Computer major components

Maintenance and Service Guide

3–3

Illustrated parts catalog

Item Description

Spare part number

(1)13.1-in, AntiGlare, LED display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo):

	High-definition+ (1600 × 900) display assembly	538320-001
	High-definition (1366 × 768) display assembly	538319-001
(2)	Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable)	538343-001

(3)Keyboard (includes keyboard cable):

	For use in Brazil	538308-201
	For use in Denmark, Finland, and Norway	538308-DH1
	For use in France	538308-051
	For use in French Canada	538308-121
	For use in Germany	538308-041
	For use in Italy	538308-061
	For use in Latin America	538308-161
	For use in the Netherlands	538308-B31
	For use in Russia	538308-251
	For use in Saudi Arabia	538308-171
	For use in South Korea	538308-AD1
	For use in Spain	538308-071
	For use in the United Kingdom and Singapore	538308-031
	For use in the United States	538308-001
(4)	Power connector cable	538338-001
(5)	System board (includes replacement thermal material):
	SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor	538317-001
	(1066-MHz FSB and 6-MB L2 cache)
	SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor	538316-001
	(1066-MHz FSB and 6-MB L2 cache)
	SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor	577100-001
	(800-MHz FSB and 3-MB L2 cache)

(6)WLAN module:

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, 506678-001 Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,

Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,

the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,

French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,

the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

(Continued)

3–4	Maintenance and Service Guide

Illustrated parts catalog

Item Description

Spare part number

(6)WLAN module (continued):

	Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda,	506680-001
	Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
	Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile,
	Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
	the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
	French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
	Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
	Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
	Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,
	Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand,
	Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru,
	the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
	Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,
	Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,
	the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands,
	the United States, Venezuela, and Vietnam
(7)	Mass storage device:
	Hard drive (includes rubber isolator):
	■ 250-GB, 5400-rpm	538327-001
	■ 160-GB, 5400-rpm	538326-001
	■ 120-GB, 5400-rpm	538325-001
	160-GB solid-state drive (includes rubber isolator)	538329-001
	Hard Drive Mounting Kit, includes:	538330-001
(8a)	Mass storage device bracket
(8b)	Mass storage device rubber isolator
	Solid-state Drive Mounting Kit (not illustrated, includes mass storage device bracket and	538331-001
	mass storage device rubber isolator)
(9)	SATA cable	538347-001
(10)	Digital Media Slot board (includes cable)	538337-001
(11)	Fan/heat sink assembly (includes replacement thermal material)	538340-001
(12)	Bluetooth module	537921-001
(13)	Bluetooth module cable	538339-001
(14)	Speaker assembly	538342-001
(15)	RTC battery (includes double-sided tape)	538345-001

(16)Memory module (1066-MHz, DDR3):

	4096-MB	538323-001
	2048-MB	538322-001
	1024-MB	538321-001
(17)	Base enclosure (includes 3 rubber feet)	538336-001
	Rubber Feet Kit (not illustrated, includes 4 rubber feet)	538346-001
(18)	Battery (includes one rubber foot):
	6-cell, 2.80-Ah (62-Wh) Li-ion battery	538335-001
	4-cell, 2.80-Ah (41-Wh) Li-ion battery	538334-001

Maintenance and Service Guide

3–5

Illustrated parts catalog

Mass storage devices

Item Description

Spare part number

(1)Hard drive (includes rubber isolator):

	250-GB, 5400-rpm hard drive	538327-001
	160-GB, 5400-rpm hard drive	538326-001
	120-GB, 5400-rpm hard drive	538325-001
	Hard Drive Mounting Kit (not illustrated, includes mass storage device bracket and	538330-001
	mass storage device rubber isolator)
(2)	160-GB solid-state drive (includes rubber isolator)	538329-001
	Solid-state Drive Mounting Kit (not illustrated, includes mass storage device	538331-001
	bracket and mass storage device rubber isolator)
(3)	External optical drive:
	Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe	538333-001
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe	538332-001

3–6	Maintenance and Service Guide

		Illustrated parts catalog
Miscellaneous parts
	Description	Spare part number
	AC adapter:
	65-W PFC HP Smart Adapter	530608-001
	65-W HDX HP Smart Adapter	576129-001
	HDMI-to-VGA adapter	530607-001
	Power cord:
	For use in Argentina	490371-D01
	For use in Australia	490371-011
	For use in Brazil	490371-201
	For use in Europe, the Middle East, and Africa	490371-021
	For use in India	490371-D61
	For use in Italy	490371-061
	For use in the People’s Republic of China	490371-AA1
	For use in South Africa	490371-AR1
	For use in South Korea	490371-AD1
	For use in Switzerland	490371-111
	For use in Taiwan	490371-AB1
	For use in the United Kingdom and Singapore	490371-031
	For use in North America	490371-001
	RJ45-to-USB adapter	539614-001
	Screw Kit:	538341-001
	Phillips PM2.0×6.0 screw

Phillips PM2.0×5.0 screw

Phillips PM2.0×4.0 screw

Phillips PM2.0×3.0 screw

Phillips PM2.0×2.0 broadhead screw

Phillips PM1.5×3.0 screw

Phillips PM1.5×1.5 screw

Maintenance and Service Guide

3–7

Illustrated parts catalog

Sequential part number listing

Spare part number	Description
490371-001	Power cord for use in North America
490371-011	Power cord for use in Australia
490371-021	Power cord for use in Europe, the Middle East, and Africa
490371-031	Power cord for use in the United Kingdom and Singapore
490371-061	Power cord for use in Italy
490371-111	Power cord for use in Switzerland
490371-201	Power cord for use in Brazil
490371-AA1	Power cord for use in the People’s Republic of China
490371-AB1	Power cord for use in Taiwan
490371-AD1	Power cord for use in South Korea
490371-AR1	Power cord for use in South Africa
490371-D01	Power cord for use in Argentina
490371-D61	Power cord for use in India
506678-001	Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
	Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
	Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,
	Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt,
	El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
	Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
	Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan,
	Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
	Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
	New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China,
	Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
	Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,
	Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates,
	the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam
506680-001	Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
	Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia,
	Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia,
	Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,
	Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
	Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
	Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
	Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,
	Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
	Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines,
	Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia,
	Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan,
	Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom,
	Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

(Continued)

3–8	Maintenance and Service Guide

Illustrated parts catalog

Spare part number	Description
530607-001	HDMI-to-VGA adapter
530608-001	65-W PFC HP Smart Adapter
537921-001	Bluetooth module
	The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
	module cable is available using spare part number 538339-001.
538308-001	Keyboard for use in the United States (includes keyboard cable)
538308-031	Keyboard for use in the United Kingdom and Singapore (includes keyboard cable)
538308-041	Keyboard for use in Germany (includes keyboard cable)
538308-051	Keyboard for use in France (includes keyboard cable)
538308-061	Keyboard for use in Italy (includes keyboard cable)
538308-071	Keyboard for use in Spain (includes keyboard cable)
538308-121	Keyboard for use in French Canada (includes keyboard cable)
538308-161	Keyboard for use in Latin America (includes keyboard cable)
538308-171	Keyboard for use in Saudi Arabia (includes keyboard cable)
538308-201	Keyboard for use in Brazil (includes keyboard cable)
538308-251	Keyboard for use in Russia (includes keyboard cable)
538308-AD1	Keyboard for use in South Korea (includes keyboard cable)
538308-B31	Keyboard for use in the Netherlands (includes keyboard cable)
538308-DH1	Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable)
538316-001	SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor (1066-MHz FSB and
	6-MB L2 cache, includes replacement thermal material)
538317-001	SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor (1066-MHz FSB and
	6-MB L2 cache, includes replacement thermal material)
538319-001	13.1-in, AntiGlare, LED high-definition (1366 × 768) display assembly (includes webcam module and
	cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
538320-001	13.1-in, AntiGlare, LED high-definition+ (1600 × 900) display assembly (includes webcam module
	and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
538321-001	1024-MB memory module (1066-MHz, DDR3)
538322-001	2048-MB memory module (1066-MHz, DDR3)
538323-001	4096-MB memory module (1066-MHz, DDR3)
538325-001	120-GB, 5400-rpm hard drive (includes rubber isolator)
538326-001	160-GB, 5400-rpm hard drive (includes rubber isolator)
538327-001	250-GB, 5400-rpm hard drive (includes rubber isolator)
538329-001	160-GB solid-state drive (includes rubber isolator)
	(Continued)

Maintenance and Service Guide

3–9

Illustrated parts catalog

Spare part number	Description
538330-001	Hard Drive Mounting Kit (includes mass storage device bracket and mass storage device
	rubber isolator)
538331-001	Solid-state Drive Mounting Kit (includes mass storage device bracket and mass storage device
	rubber isolator)
538332-001	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
538333-001	Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe
538334-001	4-cell, 2.80-Ah (41-Wh) Li-ion battery (includes one rubber foot)
538335-001	6-cell, 2.80-Ah (62-Wh) Li-ion battery (includes one rubber foot)
538336-001	Base enclosure (includes 3 rubber feet)
538337-001	Digital Media Slot board (includes cable)
538338-001	Power connector cable
538339-001	Bluetooth module cable
538340-001	Fan/heat sink assembly (includes replacement thermal material)
538341-001	Screw Kit
538342-001	Speaker assembly
538343-001	Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable)
538345-001	RTC battery (includes double-sided tape)
538346-001	Rubber Feet Kit (includes 4 rubber feet)
538347-001	SATA cable
539614-001	RJ45-to-USB adapter
576129-001	65-W HDX HP Smart Adapter
577100-001	SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor (800-MHz FSB and
	3-MB L2 cache, includes replacement thermal material)

3–10	Maintenance and Service Guide

4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■Flat-bladed screwdriver

■Phillips P1, P0, and P00 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

ÄCAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

ÄCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide

4–1