Zebra iX-101 B2 Instruction Manual

XSLATE B10

Model iX101B2

User’s Guide

Copyright © 2003-2015 Xplore Technologies Corp. All rights reserved.

No part of this publication may be copied, reproduced, or translated, without the prior written consent of Xplore Technologies. No part of this publication may be stored or transmitted in any electronic form without the prior consent of Xplore Technologies. Any unauthorized use is a violation of copyright laws.

Xplore and the Xplore logo are registered trademarks of Xplore Technologies Corp. of America; iX104, iX104C5, BOBCAT, iX104C5 Lite, iX104C5 Dual Mode, RangerX, and XSLATE-B10 are trademarks of Xplore Technologies Corp. Kensington and MicroSaver are registered trademarks of the Kensington Technology Group. Android is a registered trademark of Google Corporation. MicroSD is registered trademark of the Personal Computer Memory Card International Association. Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance (WECA). HDMI is a trademark of HDMI Licensing, LLC. All other brands, product names, company names, trademarks and service marks used herein are property of their respective companies.

Xplore Technologies® has made every effort to ensure the accuracy and completeness of this document; however, because ongoing development efforts are made to continually improve the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes herein.

DECLARATION OF CONFORMITY according to FCC Part 15, IC ICES-003, and RTT&E directives Responsible Party Name: Xplore Technologies Corp. of America

Address: 8601 Ranch Road 2222, Bldg 2

Austin, TX 78730 USA

Telephone: [phone]

Fax: [phone]

Declares that product: Model Series: iX101B2 complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) This device must accept any interference received, including interference that may cause undesired operation.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance may void the user’s authority to operate this equipment. For more information about FCC, IC, and EU rules and their applicability to the iX101B2, see, “Agency Notes” on page 21.

PN 95-01211 Rev. A

Revision Date: 15 August 2015

The iX101B2 is backed by a standard 36-month International Limited Warranty. An extended International Limited Warranty is available. Check the service kit included with your computer for warranty terms and conditions.

Contents

Chapter 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ENERGY STAR® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Contacting Xplore: Service and Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

LED and Camera Status Indicator Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 3 Using the Tablet . . . . . . . . . . . . . . . . . . . . . . . . .11

Suspend Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Resume Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touch Screen Input Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

EMR Pen Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the EMR Pen to Perform Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing the EMR Pen Double-Click Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Calibrating the EMR Pen and Touch Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 4 Maintaining the Tablet. . . . . . . . . . . . . . . . . . .15

Caring for the Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Checking Power Cords and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Protecting the Computer from Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Storing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Caring for the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Protecting the Computer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Removing the Screen Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing a New Screen Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Contents

iii

Chapter 5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .17

Chapter 6 Hardware Specifications . . . . . . . . . . . . . . . . .19

Chapter 7 Agency Notes . . . . . . . . . . . . . . . . . . . . . . . . . . .21

FCC Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

WLAN: (Wi-Fi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Exposure to Radio Frequency (RF) Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5G Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

WLAN BGN Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

WWAN Support Band. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

DOC (Industry Canada Notices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Notice to Users of Radio and Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

UL Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

System Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 8 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Environmental Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Risk Reduction and Prevention Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Continuous Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Take Back and Recycling Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Environmental and Sustainability Corporate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contacting Xplore: Service and Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contents

iv

Welcome	1

Welcome

Welcome to the Xplore Technologies XSLATE B10 tablet, the rugged tablet designed, tested, and manufactured to meet the environmental and physical real-world challenges faced by today’s mobile workers. Based on years of experience in rugged mobile applications, the B10 is designed to withstand the abuses of everyday wear and tear. Advanced technology, innovative design, and a rugged case are just a few highlights of your B10 system.

NOTE: This handbook assumes that you have basic experience using Microsoft Windows 7 or Microsoft Window 8.1.

Important Safety Information

Before you use the XSLATE B10 (referred to as the tablet), read these safety instructions and the operation instructions in this handbook.

Failure to observe all these instructions voids the Limited Warranty and may lead to suspension or denial of services to the offender, or legal action, or both.

Follow any special regulations governing the use of the tablet and, if radio-enabled, always switch it off in areas where radio devices are forbidden or when the radio device can cause interference or danger.

Always follow any safety laws and regulations pertaining to the use of cell phones and twoway radios, because these laws and regulations typically apply to the use of the wirelessenabled tablet.

Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, and wherever blasting operations are in progress or in any area in which restrictions on radio transmissions are imposed. When flying in an aircraft, turn off the tablet PC prior to take-off and landing. As of this writing, the FAA has approved

Chapter 1 Welcome

1

the use of personal electronic devices on commercial aircraft when flying above 10,000ft (3,048m). The tablet PC should only be turned on only when directed by the flight crew members as FAA regulations are subject to change.

Operating the wireless-enabled tablet may interfere with the functioning of inadequately protected medical devices such as pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions.

Radio signals from your tablet will not affect the operation of most modern equipment, but certain electronic equipment, including automotive systems, may not be shielded against radio signals from your tablet. Check with the manufacturer of your motor vehicle or the manufacturer’s representative to determine whether using the tablet will present any safety issues.

Avoid using the tablet in any environment that requires your full attention, such as when driving a vehicle. If you need to use your tablet while driving, have a passenger use it for you or find a safe location to halt your vehicle.

WARNING: Use only battery types specified in this handbook. Using any other type of battery can be dangerous and can disable the tablet. Do not drop or mishandle the batteries, immerse them in water, or subject them to high heat. Doing so could increase the risk of explosion or leakage, and possibly cause injury. The lithium-ion batteries used in this equipment contain material that is hazardous to your health. If battery contents come in contact with the eyes, IMMEDIATELY flush the affected area with clean water for 15 minutes and have someone else summon medical attention for you. Unaffected persons should assist the affected individual in the vital first flushing of the eyes. RECHARGING THE BATTERY MUST ONLY BE CARRIED OUT IN A NON-HAZERDOUS AREA USING THE SUPPLIED AC ADAPTOR. The definition of hazardous areas can be found in Standard EN 60079-10.

WARNING: When operating the tablet in a known explosive environment do not remove or replace the battery while the circuit is live. Before removing the battery verify that the area is known to be free of ignitable concentrations of flammable substances. EXPLOSION HAZARD – DO NOT DISCONNECT WHILE CIRCUIT IS LIVE UNLESS AREA IS KNOWN TO BE NON-HAZERDOUS.

AVERISSEMENT – RISQUE D’EXPLOSION. NE PAS DÉBRANCHER TANT QUE LE CIRCUIT EST SOUS TENSION, À MOINS QU’IL NE S’AGISSE D’UN EMPLACEMENT NON DANGEREUX.

WARNING: EXPLOSION HAZARD - DO NOT REPLACE THE BATTERY UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS; AVERTISSEMENT - RISQUE D’EXPLOSION - COUPER LE COURANT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON DANGEREUX AVANT DE REPLACER LE BATTERY.

WARNING: EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I, DIVISION 2;

AVERTISSEMENT - RISQUE D’EXPLOSION - LA SUBSTITUTIOND E COMPOSANTSP EUTR ENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE CLASSE I, DIVISION 2;

WARNING: EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.

AVERTISSEMENT - RISQUE D’EXPLOSION - AVANT DE DECONNECTER L’EQUIPEMENT, COUPER LE COURANT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON DANGEREUX.

Chapter 1 Welcome

Important Safety Information 2

WARNING: THIS INFORMATION TECHNOLOGY EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C, AND D OR NON-HAZARDOUS LOCATIONS ONLY; AVERTISSEMENT - CET ÈQUIPMENT INFORMATIQUE CONVIENT Á UNE UTILISATION AUX EMPLACEMENTS DE CLASSE I, DIVISION 2, GROUPES A, B, C, ET D OU AUX EMPLACEMENTS NON DANGEREUX SEULEMENT.

WARNING: Do not use any dock or any other accessory or attachment that is not manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or attachment that is not supplied or approved for use with the tablet by Xplore is not permitted because it may cause hazards.

Operate the tablet only from Xplore approved power sources. (See Power on page 20 for more information about the battery and power supply.) Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs and convenience receptacles, and at the point where cords exit from the tablet or its dock. Do not overload wall outlets, extension cords, or integral convenience receptacles because this can cause fire or electric shock.

Unplug the tablet and refer the tablet and dock for service to qualified service personnel if any of the following conditions occur:

•The power supply cord or plug is damaged.

•The tablet or dock does not operate normally when you follow the instructions in this book.

•The tablet or dock exhibits a distinct change in performance.

Adjust only controls for which there are instructions in this book. An improper adjustment of other controls can result in damage and may require extensive work by a qualified technician to restore the tablet or dock to normal operation.

CAUTION: Avoid prolonged physical contact with the exposed metal surfaces on the front and back of the tablet. While the tablet may not feel hot to the touch, prolonged physical contact with the tablet surface may cause low-heat injury.

ENERGY STAR®

This PC is ENERGY STAR® compliant. The power management settings enabled by default on this PC have been selected for compliance with the current ENERGY STAR requirements. For optimal energy savings, ENERGY STAR recommends that Sleep mode is entered within 30 minutes of user inactivity, and the display is turned off within 15 minutes of user inactivity.

The default power management settings on this PC are:

•Go into Sleep mode within 15 minutes of inactivity.

•Turn off the display within 5 minutes of inactivity.

Move the mouse or press any key on the keyboard to wake this computer from Sleep mode.

Chapter 1 Welcome

ENERGY STAR® 3

To learn more about effective power management for computers and the financial savings potential, energy savings potential, and environmental benefits, please visit http:// www.energystar.gov/powermanagement.

To learn more about how your organization can benefit by reducing the energy consumption of their IT equipment, please visit the Low Carbon IT Campaign website.

About Your Computer

The XSLATE B10 is a high-performance tablet that runs on Microsoft® Windows® operating system. The method you use to control the tablet is as follows:

Tablet Model:

• iX101B2

Tablet Name:

• XSLATE B10

Input Technology:

•Electro-Magnetic Resonance (EMR) Technology Pen

•Capacitive Touch

NOTE: In this handbook, all information applies to all models unless otherwise noted.

All B10 tablets have been engineered and tested to meet Military Standards for Environmental Extremes (MIL STD 810G). Your tablet includes the following features that make it exceptionally rugged and durable:

•Durable, long-lasting, plastic enclosure

•Interior magnesium alloy frame

•Corner bumper system and gasket protection mechanisms

•Solid State mass storage

•Chemically treated rugged Display Glass

Package Contents

Check to make sure your package includes the following items:

•Quick Start Guide

•AC adapter

•XSLATE B10 tablet

•Warranty information kit

Optional Accessories

Your package may also include any optional accessories you ordered.

Chapter 1 Welcome

About Your Computer 4

Docking Options:

•Vehicle Docking Station

•Desktop Docking Station

Carrying Options:

•Carrying handle with Stylus and Shoulder Strap

•Tablet backside hand-strap

Additional Accessories (Optional):

•CAC reader expansion bay

•1D2D bar code scanner

•Auto adapter (cigarette lighter adapter)

•Extended Battery

•Extended Battery Bracket with Kickstand

•Kensington Lock Slot

•Screen Protector

•True Serial Cable

Contacting Xplore: Service and Questions

NOTE: To troubleshoot problems, before you call, read the FAQ page of the Xplore Technologies web site. Go to http://www.xploretech.com; then select Customer Support; then FAQ.

If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and support.

If you purchased your tablet directly from Xplore, use any of the following methods to contact Xplore for service and support:

Website: http://www.xploretech.com

E-mail: [e-mail]

Toll free: 1-866-296-8541

Fax: [phone]

Before you contact Xplore, have the following information ready so that the customer support representative can quickly provide a solution:

•Product name: XSLATE B10

•Product serial number (located on the back of the tablet)

•Conditions under which the problem occurred

•Any error messages that were displayed

•Type of device connected, if any

Chapter 1 Welcome

Contacting Xplore: Service and Questions 5

Getting Started	2

System Overview

This chapter gives you an overview of your tablet and includes a quick-start guide.

Front View

Auto Light	Built-in	Front Camera		Built-in
Sensor	Microphone			Microphone

Fingerprint

Reader

System/Battery

Status Indicator

SSD Activity

Indicator

Reset Switch

	Home Button
Built-in Microphone	Enables audio input
Front Camera	HD Video front-facing camera for video conferencing, video capture or
	still picture capture
System Status Indicator	Indicates the computer status (on, off) and battery status (charging)

Chapter 2 Getting Started

6

Home Button	Home Button for easy navigation within the Microsoft Windows
	environment
Auto Light Sensor	Detects ambient light conditions
SSD Access Indicator	Indicates SSD activity
Reset Switch	Enables you to turn off the computer when using the Power/Resume
	key is not effective
	WARNING: Use of the reset switch could cause software corruption to
	occur.

Back View

Rear		Camera Flash	Rear-facing Camera
			Fan Inlet
Cover
			Device
EMR Pen			Information

EMR Pen

Clips

Expansion

Port Cove

Expansion Battery Port Cover		Serial Number Label	Speaker
Camera Flash	Light for the rear-facing camera for dim light conditions
Rear-facing Camera	8 Mega Pixel rear-facing camera with flash, for high quality still
	photography or HD Video environment
Fan Inlet	Allows for intake of air into the system - Do not block
Device Information	Provides user with Model Number and other regulatory
	information
I/O Port Door	Input/Output door
Speaker	Integrated speaker for audio playback
Expansion Port Cover	Enables connection of expansion modules with additional
	functionality
Expansion Battery Port	Exposes interface to expansion battery
Cover
EMR Pen Clips	Allows for secure placement of the pen when not in use
Rear Cover	Provides access to the internal battery, WWAN module, and
	SSD

Chapter 2 Getting Started

System Overview 7