Zebra CC6000-10-3200LCWW User Manual

4 (1)

CC600/CC6000

Customer Concierge

User Guide

for Android ™ 8.1.0 Oreo

MN-003313-01

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Google™, Android, Google Play™ and other marks are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:

Change

Date

Description

-01 Rev A

6/2019

Initial Release

 

 

 

2

Table of Contents

Copyright .........................................................................................................................

2

Terms of Use ..................................................................................................................

2

Revision History ..............................................................................................................

2

About This Guide..........................................................................................................

8

Introduction .....................................................................................................................

8

Configurations .................................................................................................................

8

Software Versions ...........................................................................................................

9

Chapter Descriptions ......................................................................................................

9

Notational Conventions .................................................................................................

10

Related Documents ......................................................................................................

10

Service Information .......................................................................................................

10

Provide Documentation Feedback ................................................................................

11

Getting Started............................................................................................................

12

Introduction ...................................................................................................................

12

Features ........................................................................................................................

12

Accessing Device Settings ............................................................................................

16

Setting the Date and Time ............................................................................................

17

Display Settings ............................................................................................................

17

Setting the Screen Brightness ...............................................................................

17

Setting Night Light .................................................................................................

18

Setting Screen Timeout .........................................................................................

18

Ambient Display ....................................................................................................

19

Setting Font Size ...................................................................................................

19

Setting Touch Panel Mode ....................................................................................

20

General Sound Settings ........................................................................................

20

Wake-Up Sources .................................................................................................

22

3

Table of Contents

Using the Device.........................................................................................................

23

Introduction ...................................................................................................................

23

Google Mobile Services ................................................................................................

23

Home Screen ................................................................................................................

23

Customizing the Home Screen ..............................................................................

24

Status Bar ..............................................................................................................

25

Managing Notifications ..........................................................................................

27

Setting App Notifications .......................................................................................

28

Quick Access Panel ..............................................................................................

29

Editing Icons on Quick Settings .............................................................................

31

App Shortcuts and Widgets ...................................................................................

31

Folders ..................................................................................................................

32

Home Screen Wallpaper .......................................................................................

33

Using the Touchscreen .................................................................................................

33

Keyboards .....................................................................................................................

34

Keyboard Configuration .........................................................................................

34

Using the Enterprise Keyboard .............................................................................

34

Using the Android and Gboard Keyboards ............................................................

36

Do Not Disturb Feature .........................................................................................

37

Limit Sounds .................................................................................................................

37

Silence Sounds During Certain Times ..................................................................

38

Silence Sounds During Events and Meetings .......................................................

39

Turn Sounds Back On ...........................................................................................

39

Override Do Not Disturb for Specific Apps ............................................................

39

Apps ..............................................................................................................................

40

Accessing Apps ............................................................................................................

43

Switching Between Recent Apps ..........................................................................

45

Un-Locking the Screen .................................................................................................

46

Interactive Sensor Technology ..............................................................................

51

Transferring Files with a Host Computer via USB ........................................................

51

Transferring Files ..................................................................................................

52

Transferring Photos ...............................................................................................

52

Disconnect from the Host Computer .....................................................................

53

Applications ................................................................................................................

54

Introduction ...................................................................................................................

54

Camera .........................................................................................................................

54

Taking Photos .......................................................................................................

54

Recording Videos ..................................................................................................

55

Photo Settings .......................................................................................................

57

Adding a Contact ...................................................................................................

60

4

Table of Contents

Editing Contacts ....................................................................................................

60

Deleting Contacts ..................................................................................................

60

DataWedge Demonstration ..........................................................................................

62

Scanner Selection .................................................................................................

64

Diagnostic Tool ............................................................................................................

65

Settings ........................................................................................................................

68

System Test Information .......................................................................................

68

WLAN Test Information .........................................................................................

68

Bluetooth Test Information ....................................................................................

68

Files .............................................................................................................................

69

Gallery ..........................................................................................................................

71

Working with Albums .............................................................................................

73

Sharing an Album ..................................................................................................

73

Working with Photos ..............................................................................................

74

Working with Videos ..............................................................................................

76

Photos ..........................................................................................................................

78

Working with Albums .............................................................................................

80

Working with Photos ..............................................................................................

81

Working with Videos ..............................................................................................

83

PTT Express Voice Client ............................................................................................

84

PTT Express User Interface ..................................................................................

84

PTT Audible Indicators ..........................................................................................

85

PTT Notification Icons ...........................................................................................

85

Enabling PTT Communication ...............................................................................

85

Selecting a Talk Group ..........................................................................................

86

PTT Communication ..............................................................................................

86

Creating a Group Call ............................................................................................

86

RxLogger .....................................................................................................................

87

RxLogger Utility ............................................................................................................

88

SimulScan Demo .........................................................................................................

89

Printing the Sample Forms ..........................................................................................

90

Using the Postal, Transportation and Logistics Example ......................................

91

Using the Manufacturing Example ........................................................................

93

Creating a Demo Customization ...........................................................................

95

Default Templates .................................................................................................

96

Settings .................................................................................................................

96

Advanced Settings ................................................................................................

97

Sound Recorder ...........................................................................................................

98

Wireless.....................................................................................................................

100

Introduction .................................................................................................................

100

5

Table of Contents

Sharing the Mobile Data Connection ..........................................................................

100

Configuring the Access Point Name ....................................................................

102

Data Usage .........................................................................................................

103

Setting Data Usage Warning ...............................................................................

104

Wireless Local Area Networks ....................................................................................

105

Scanning and Connecting to a Wi-Fi Network .....................................................

105

Removing a Wi-Fi Network ..................................................................................

107

Bluetooth .....................................................................................................................

107

Adaptive Frequency Hopping ..............................................................................

107

Security ...............................................................................................................

108

Bluetooth Profiles ................................................................................................

108

Bluetooth Power States .......................................................................................

109

Bluetooth Radio Power ........................................................................................

110

Discovering Bluetooth Device(s) .........................................................................

110

Changing the Bluetooth Name ............................................................................

110

Selecting Profiles on the Bluetooth Device .........................................................

111

Unpairing a Bluetooth Device ..............................................................................

111

Near Field Communications (CC6000 Only) ...............................................................

111

Reading NFC Cards ............................................................................................

112

Sharing Information Using NFC ..........................................................................

113

Cast .....................................................................................................................

114

Accessories...............................................................................................................

115

Introduction .................................................................................................................

115

Accessories .................................................................................................................

115

3.5 mm Audio Adapter (CC6000 Only) .......................................................................

116

Connecting a Headset to the 3.5 mm Audio Adapter (CC6000 Only) .................

116

USB I/O Hub ...............................................................................................................

117

Connect USB Cables ..........................................................................................

118

External USB Cable ............................................................................................

120

Audio Headset Connection ..................................................................................

120

Maintenance and Troubleshooting .........................................................................

121

Introduction .................................................................................................................

121

Maintaining the Device ................................................................................................

121

Cleaning Instructions ..................................................................................................

121

Approved Cleanser Active Ingredients ................................................................

121

Harmful Ingredients .............................................................................................

122

Device Cleaning Instructions ......................................................................................

122

Special Cleaning Notes .......................................................................................

122

6

Table of Contents

Cleaning Materials Required ...............................................................................

122

Cleaning Frequency ............................................................................................

122

Cleaning the Device ............................................................................................

123

Housing ...............................................................................................................

123

Display .................................................................................................................

123

Camera and Exit Window ....................................................................................

123

Troubleshooting .........................................................................................................

124

Technical Specifications..........................................................................................

126

Introduction .................................................................................................................

126

Technical Specifications .............................................................................................

126

CC6000 ...............................................................................................................

126

CC600 .................................................................................................................

128

Decode Distances ......................................................................................................

130

CC6000 - SE4710 Scan Engine ..........................................................................

130

CC600 - SE2100 Scan Engine ............................................................................

131

Index

 

7

About This Guide

Introduction

This guide provides information about using the CC600 and CC6000 Customer Concierge interactive kiosk and accessories.

NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.

Configurations

This guide covers the configurations listed in Table 1 and Table 2.

Table 1 CC600 Device Configurations

Configuration

Description

Front

Scan

Camera

Engine

 

 

CC600-5-3200LNWW

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, Worldwide

 

 

 

Configuration

 

 

 

 

 

 

CC600-5-3200LNNA

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, North America

 

 

 

Configuration

 

 

 

 

 

 

CC600-5-3200LNIN

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, India Configuration

 

 

 

 

 

 

Table 2 CC6000 Device Configurations

Configuration

Description

Front

Scan

Camera

Engine

 

 

CC6000-10-3200LCWW

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE4710

 

Landscape, Imager, Worldwide Configuration

 

 

 

 

 

 

CC6000-10-3200PCWW

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, Worldwide Configuration

 

 

 

 

 

 

8

About This Guide

Table 2 CC6000 Device Configurations (Continued)

Configuration

Description

Front

Scan

Camera

Engine

 

 

CC6000-10-3200LCNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, North America Configuration

 

 

 

 

 

 

CC6000-10-3200PCNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, North America Configuration

 

 

 

 

 

 

CC6000-10-3200LNNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE4710

 

Landscape, Imager, North America

 

 

 

Configuration

 

 

 

 

 

 

Software Versions

To determine the current software versions:

1.Swipe down from the top to open Quick Settings.

2.Touch > System.

3.Touch About phone.

4.The following information displays:

Status

SWComponents

Legal Informaiton

Model

Android version

Android security patch level

Kernel version

Build Fingerprint

Build number

To determine the device serial number, touch About phone > Status. Serial number displays.

Chapter Descriptions

Topics covered in this guide are as follows:

Getting Started provides information on getting the device up and running for the first time.

Using the Device provides information for operating the device.

Applications provides information on using applications installed on the device.

Wireless provides information on the various wireless options.

Accessories provides information for using the accessories for the device.

Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting solutions for potential problems during device operation.

Technical Specifications provides the technical specifications for the device.

9

About This Guide

Notational Conventions

The following conventions are used in this document:

“Device” refers to all configurations of the CC600 Customer Concierge and CC6000 Customer Concierge.

Bold text is used to highlight the following:

Dialog box, window and screen names

Drop-down list and list box names

Check box and radio button names

Icons on a screen

Key names on a keypad

Button names on a screen.

Bullets (•) indicate:

Action items

Lists of alternatives

Lists of required steps that are not necessarily sequential.

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents

CC600/CC6000Customer Concierge Quick Start Guide for Android Version 8.1, p/n MN-003314-xx.

CC600/CC6000 Customer Concierge Integrator Guide for Android Version 8.1, p/n MN-003411-xx.

For the latest version of this guide and all guides, go to: www.zebra.com/support.

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support.

When contacting support, please have the following information available:

Serial number of the unit (found on manufacturing label)

Model number or product name (found on manufacturing label)

Software type and version number

IMEI number.

Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.

If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

Remove the SIM card and/or microSD card from the device before shipping for service.

If the device was purchased from a business partner, contact that business partner for support.

10

About This Guide

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.

11

Getting Started

Introduction

This chapter provides information to get the device up and running for the first time.

Features

NOTE: Although the orientations differ, the features on the CC6000 landscape and portrait devices are the same.

Figure 1 CC6000 Front View

Front

 

Facing

NFC

Camera

Antenna

 

Microphone

 

Touch

Screen and

Display

Speaker

Speaker

 

Exit Window (Scanner)

12

Getting Started

Figure 2 CC6000 Back View

 

Reset Button

Audio

Mounting

Adjustment/

Programmable

Bracket

Buttons

Screw

MicroSD

Holders

 

Card Slot

 

Figure 3 CC6000 Power and Cable Ports

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

 

 

 

USB C Port

 

 

USB A

 

 

Ethernet with POE

Audio

 

 

USB A

 

 

Port

Port

 

(Used for

 

 

Port

Port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External

 

 

 

 

 

 

 

 

 

 

 

 

display or

 

 

 

 

 

 

 

 

 

 

 

 

OTG)

 

 

 

 

 

 

 

 

13

Zebra CC6000-10-3200LCWW User Manual

Getting Started

Figure 4 CC6000 Back With Bracket View

Mounting

 

Bracket

 

Locking

WallMount

Screw

 

Screw

 

Holes

Mounting

 

Bracket

 

Mounting

 

Bracket Screw

 

Holders

 

Figure 5 CC600 Front Views

Microphone

Proximity Sensor

Speaker

Touch

Screenand

Display

Exit Window

(Scanner)

14

Getting Started

Figure 6 CC600 Back View

Mounting

Bracket

Screw

Holders

(4)

x

Reset Button

Audio

Micro SD

Adjustment/Programmable

Card Slot

Buttons

 

Figure 7 CC600 Power and Cable Ports

MicroSD

USB C Port

 

Power

Ethernet with POE

Card Slot

(Used for

 

Port

 

 

External

 

 

 

 

display or

 

 

 

 

OTGandother

 

 

 

 

USB-2

 

 

 

 

peripherals)

 

 

 

15

Getting Started

Figure 8 CC600 Back With Bracket View

Mounting

 

Bracket

 

Locking

WallMount

Screw

Screw

 

 

Holes

Mounting

 

Bracket

 

Mounting

 

Bracket Screw

 

Holders

 

Table 3 Feature Descriptions

Item

Function

Touch Screen and

Displays all information needed to operate the device.

Display

 

 

 

Exit Window

Provides data capture using the imager and reads a barcode.

(Scanner)

Note: To read a barcode, a scan-enabled app is required on the device.

 

 

Speaker

Provides audio output for video and music playback. Provides audio in

 

speaker-phone mode.

 

 

NFC Antenna

Reads NFC tags. (CC6000 Only)

 

 

Proximity Sensor

Identifies the proximity of a user for turning up the display.

 

 

Microphone

Use for communications in Speakerphone mode.

 

 

Front Facing Camera

Captures still photos and videos.

 

Note: Select CC6000 devices only.

 

 

Interface Connectors

See Figure 3 and Figure 7.

 

 

Volume Up/Down

Increase and decrease audio volume (programmable).

Button

 

 

 

External Display

Designated for USB-C port utilization.

 

 

Accessing Device Settings

To access device settings:

1. Swipe up from the bottom of the screen to display the App screen.

16

Getting Started

2. From the App screen swipe up from the bottom of the screen and touch . or

1. Swipe down from the top of the screen and touch .

Setting the Date and Time

The user is only required to set the time zone or set the date and time if the wireless LAN does not support Network Time Protocol (NTP).

To set the date and time:

1.Swipe down from the top to open Quick Settings and then touch .

2.Touch System > Date & time.

3.Touch Automatic date & time to disable automatic date and time synchronization.

4.Touch Set date.

5.In the calendar, set today’s date.

6.Touch OK.

7.Touch Set time.

8.Touch the hour.

9.Touch the green circle, drag to the current hour and then release.

10.Touch the minutes.

11.Touch the green circle, drag to the current minute and then release. 12.Touch AM or PM.

13.Touch OK.

14.Touch Select time zone.

15.Select the current time zone from the list. 16.Touch to return to the Home screen.

Display Settings

Use Display settings to change the screen brightness, enable night light, change the background image, set sleep time and change font size.

Setting the Screen Brightness

To manually set the screen brightness:

1. Swipe down with two fingers from the top to open the Quick Access panel.

17

Getting Started

2. Slide the icon to adjust the screen brightness level.

Figure 9 Brightness Slider

Setting Night Light

The Night Light setting tints the screen amber, making the screen easier to look at in low light. To enable night light:

1.Swipe down from the top of the screen to open Quick Settings and then touch .

2.Touch Display.

3.Touch Night Light.

4.Touch Schedule.

5.Select one of the schedule values:

None (default)

Turns on at custom time

Turns on from sunset to sunrise.

6.Touch Status.

By default, Night Light is disabled. Toggle the switch to enable.

7.Adjust the tint using the Intensity slider.

8.Touch to return to the Home screen.

Setting Screen Timeout

To set the screen sleep time:

1.Swipe down from the top to open the Quick Settings panel and then touch .

2.Touch Display > Advanced > Sleep.

3.Select one of the sleep values.

15 seconds

30 seconds

1 minute

2 minutes

5 minutes

10 minutes

30 minutes

4.Touch to return to the Home screen.

18

Getting Started

Ambient Display

The Ambient display setting wakes the screen when you receive notifications.

To disable ambient display:

1.Swipe down from the top to open the Quick Settings panel and then touch .

2.Touch Display > Advanced.

3.Touch Ambient display.

4.In the When to show section, touch New notifications to enable or disable.

5.Touch to return to the Home screen.

Setting Font Size

To set the size of the font in system apps:

1.Swipe down from the top to open the Quick Settings panel and then touch .

2.Touch Display > Advanced.

3.Touch Font size.

Figure 10 Font Settings

4.Touch the green dot and slide left or right to select a font size.

5.Touch to return to the Home screen.

19

Getting Started

Setting Touch Panel Mode

The device display is able to detect touches using a finger, or a gloved finger.

NOTE: A glove can be made of medical latex, leather, cotton, or wool. For optimal performance use a Zebra certified stylus.

To configure the touch panel mode:

1.Swipe down from the top to open the Quick Settings panel and then touch .

2.Touch Display.

3.Touch Advanced.

4.Touch Touch panel mode.

5.Select an option to choose the method by which the screen reacts to touch:

Glove and Finger (Screen Protector off) to use a finger or a gloved finger on the screen without a screen protector.

Glove and Finger (Screen Protector on) to use a finger or a gloved finger on the screen with a screen protector.

6.Touch to return to the Home screen.

General Sound Settings

Use the Sound settings to configure media and alarm volumes.

To access sound settings:

1.Swipe down from the top to open the Quick Settings panel and then touch .

2.Touch Sound.

3.Touch an option to set sounds.

Figure 11 Sound Screen - Zebra Volume Controls and Advanced Settings

Advanced

Settings

20

Getting Started

Zebra Volume Controls

Ring volume - Controls the ringtone volume.

Media volume - Controls the music, games, and media volume.

Alarm volume - Controls the alarm clock volume.

Notifications volume - Controls the notification volume.

Scanner volume - Controls the scanner volume.

Volume presets

- Mutes the ring, notifications, and scanner so that the device does not make sounds.

- All sounds except media and alarms are silenced.

- Enables all sounds at the user defined levels.

Do Not Disturb Preferences

Touch Priority only allows to set the priorities for the following:

Reminders - Switch on or off.

Events - Switch on or off.

Alarms - This is always enabled.

Messages - Choose to allow messages from anyone, contacts only, starred contacts only, or none. To star contacts, use the Contacts app.

Repeat callers - Switch on or off.

Touch Block visual disturbances:

Block when screen is on - Switch on or off. This option prevents notifications from displaying over the screen (peeking) while you are actively using the device.

Block when screen is off - Switch on or off. This option prevents notifications from turning on the screen or pulsing the LED light when a new notification is received while you are not using the device.

Touch Automatic rules - Switch on or off. This option allows you to choose when to automatically silence the device. Touch a default rule, such as Weekend or Weeknight, or create your own rule. To create your own rule tap Add more and then Time rule.

21

Getting Started

Advanced Sound Settings

Touch Default notification sound to select a sound to play for all system notifications. Touch a sound in the list, then touch OK.

Figure 12 Default Notification Sounds

Touch Default alarm sound to select a sound to play for alarms. Touch a sound in the list, then touch OK.

Figure 13 Default Alarm Sounds

Other sounds

Screen locking sounds - Switch on or off. - Play a sound when locking and unlocking the screen.

Touch sounds - Switch on or off. Play a sound when making screen selections (enabled by default).

Wake-Up Sources

By default the device wakes from suspend mode when the user touches the display or scans an item.

22

Using the Device

Introduction

This chapter explains the buttons, status icons, and controls on the device, and provides basic instructions for using the device including resetting the device and entering data.

Google Mobile Services

NOTE: This section applies to Google Mobile Services (GMS) devices only.

Devices with GMS contain apps and services that provide additional functionality.

GMS includes:

Apps - GMS adds a variety of Google apps and associated widgets including Chrome, Gmail, Drive, and Maps.

Services:

Speech to Text - Allows for free format speech to text in many languages for both connected and disconnected network. Launch by touching the microphone icon on the keyboard.

TalkBack Service - Provides spoken feedback on various parts of the user interface. To enable, go to Settings > Accessibility.

Network Location Provider - Adds a location provider which uses mobile network tower information and Wi-Fi access point information to provide a location. To enable, go to Settings

> Location access.

Widevine DRM - Enables Digital Rights Management (DRM) so that protected streaming video content can be played. Enable DRM Info from the Google Play store.

Google Cloud Messaging - Allows the device to receive data from the server and other devices on the same connection.

Backup and Restore - Allows the users settings and apps to be backed up to a Google server and subsequently restored from that server after a factory reset.

Google Accounts - Create and use a Google account to synchronize mail, files, music, photos, contacts and calendar events.

Home Screen

When the device powers on, the Home screen displays. Depending on the configuration, the Home screen may appear different. Contact your system administrator for more information.

23

Using the Device

After a suspend, screen time-out, or restart, the Home screen displays with the lock slider. Touch the screen and slide up to unlock. For screen locking information see Un-Locking the Screen on page 46.

NOTE: By default, non-GMS devices do not have icons on the Home screen. Icons are shown below for example only. Home screen icons can be configured by the user and may look different than shown.

Figure 14 Home Screen

1

 

1

 

2

2

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

5

 

 

 

 

 

 

GMS

 

Non-GMS

 

 

 

 

 

 

 

 

 

 

 

 

Table 4 Home Screen Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

 

 

 

 

Description

 

1

Status Bar

Displays the time, status icons (right side), and notification icons (left side).

 

 

 

 

 

 

 

 

For more information see Status Icons on page 26 and Managing

 

 

 

 

 

 

 

 

Notifications on page 27.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Widgets

Launches stand-alone apps that run on the Home screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Shortcut Icons

Opens apps installed on the device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

Folder

Contains apps.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

All Apps

Opens the APPS window.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or right to view the additional screens.

Customizing the Home Screen

To customize the Home screen:

1. Touch and hold anywhere on the Home screen until the options appear.

24

Using the Device

2.Touch HOME SETTINGS.

3.Touch the Allow Home screen rotation switch.

4.Touch .

5.Rotate the device.

Figure 15 Rotated Home Screen

Status Bar

The Status bar displays the time, notification icons (left side), and status icons (right side).

NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.

Figure 16 Notification and Status Icons

Notification Icons

Status Icons

If there are more notifications than can fit in the Status bar, two dots display indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.

Table 5

Notification Icons

 

 

Icon

Description

 

 

More notifications are available for viewing.

Data is syncing.

Indicates an upcoming event. Non-GMS devices only.

Indicates an upcoming event. GMS devices only.

Open Wi-Fi network is available.

Song is playing.

25

Using the Device

Table 5

Notification Icons (Continued)

 

 

Icon

Description

 

 

Problem with sign-in or sync has occurred.

Device is uploading data.

Device is downloading data when animated and download is complete when static.

Device is connected via USB cable.

Device is connected to or disconnected from virtual private network (VPN).

Preparing internal storage by checking it for errors.

USB debugging is enabled on the device.

Headset is connected to the device.

PTT Express Voice client status. See the PTT Express PTT Notification Icons on page 85 for a complete list.

Indicates that RxLogger app is running.

Indicates the RS6000 is connected to the device.

Indicates the RS507 or RS6000 is connected to the device in HID mode.

Status Icons

Table 6

Status Icons

 

 

Icon

Description

 

Alarm is active.

 

 

 

All sounds, except media and alarms, are silenced and vibrate mode is active.

 

 

 

Do Not Disturb mode active.

 

 

 

Airplane Mode is active. All radios are turned off.

 

 

 

Bluetooth is on.

 

 

 

The device is connected to a Bluetooth device.

 

 

 

Connected to a Wi-Fi network.

 

 

1Cellular

network icon that appears is dependent upon the carrier/network.

26

Using the Device

Table 6

Status Icons (Continued)

 

 

Icon

Description

 

 

Not connected to a Wi-Fi network or no Wi-Fi signal.

Connected to an Ethernet network.

Speakerphone enabled.

1Cellular network icon that appears is dependent upon the carrier/network.

Managing Notifications

Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a notification occurs, an icon appears in the Status bar with a brief description. See Table 5 on page 25 for a list of possible notification icons and their description. Open the Notification panel to view a list of all the notifications.

To open the Notification panel, drag the Status bar down from the top of the screen.

Figure 17 Notification Panel

27

Using the Device

To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens.

To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list.

To close the Notification panel, swipe the Notification panel up.

Setting App Notifications

To set notification settings for a specific app:

1.Swipe down from the Status bar to open the Quick Settings bar and then touch .

2.Touch Apps & notifications > Notifications > App notifications.

3.Select an app.

4.Select an available option:

On / Off - Select to turn all notifications from this app On (default) or Off.

Allow notification dot - Do not allow this app to add a notification dot to the app icon.

Allow interruptions - Do not allow notifications from this app to make sound, vibrate, or pop notifications on the screen.

Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is set to Priority Only.

Categories - Do not allow specific types of notifications from this app.

Additional settings in the app - Open the app settings.

NOTE: To change the notification settings for an app, slide the notification slightly left or right and touch .

Viewing Notification Settings for All Apps

To view the notification settings for all apps:

1.Swipe down from the Status bar to open the Quick Settings bar and then touch .

2.Touch Apps & Notifications.

3.Scroll down to Notifications to view how many apps have notifications turned off.

4.To set or view notifications settings for a specific app, see Setting App Notifications on page 28.

Controlling Lock Screen Notifications

To control whether notifications can be seen when the device is locked:

1.Swipe down from the Status bar to open the Quick Settings bar and then touch .

2.Touch Apps & notifications > Notifications.

3.Touch On the lock screen and select one of the following:

Show all notification content (default)

Don’t show notifications at all.

28

Using the Device

Blink Light

The Charging/Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.

To change the notification setting:

1.Swipe down from the Status bar to open the Quick Settings bar and then touch .

2.Touch Apps & notifications > Notifications.

3.Touch Blink light to toggle the notification on or off.

Quick Access Panel

Use the Quick Access panel to access frequently used settings (for example, Airplane mode).

Figure 18 Quick Settings Bar

To see the full Quick Access panel:

If the device is locked, swipe down once.

If the device is unlocked, swipe down once with two fingers, or twice with one finger.

If the Quick Settings bar is open, touch the Down arrow.

Figure 19 Quick Access Panel

29

Using the Device

NOTE: Not all icons are pictured. Icons may vary.

To change a setting, touch the icon:

Display brightness - Use the slider to decrease or increase the brightness of the screen.

Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.

Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.

Battery power - Not applicable.

Battery saver - Not applicable.

Invert colors - Invert the display colors.

Do not disturb - Control how and when to receive notifications.

Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to Wi-Fi or Bluetooth.

Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.

Flashlight - Turn flashlight on or off. Turn camera flash on or off.

The thermal protection safety feature for the camera provides the following behavior if the temperature range is 40°C or above:

If the flashlight is kept on for a certain period of time, it is automatically turned off and cannot be turned back on for a period of time until it has cooled off.

During the cooling off period, the camera cannot be turned on. If the user attempts to use the camera, a message displays indicating to try again after a period of time.

Location - Enable or disable locationing feature.

Hotspot - Turn on to share the device’s mobile data connection with other devices.

Data Saver - Turn on to prevent some apps from sending or receiving data in the background.

Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn on automatically from sunset to sunrise, or at other times.

Nearby - Helps find and interact with services and devices close to the device.

Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to display a list of devices, then touch a device to begin casting.

Screenshot - Takes a snapshot of the current screen.

30

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