Tefal CY601 Product Manual

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HOME CHEF

Smart Multicooker

www.tefal.com

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Tefal CY601 Product Manual

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SAFETY WARNINGS

EN

SAFETY INSTRUCTIONS

Takethe time toreadallthefollowinginstructions carefully.

This appliance is not intended to be operated by means of an external timer or separate remotecontrol system.

Indoor use only.

For cleaning your appliance, please refer instructions for use. You can wash the cooking bowl and steam basket in soapy hot water. Clean the body of the appliance using a damp cloth.

Do not immerse the appliance in water.

Improper use of the appliance and its accessories may damage the appliance and cause injury.

Do not touch hot parts of the appliance. After use, heating element surface is subject to residual heat after use.

• For your safety, this product conforms to all applicable standards and regulations, (Electromagnetic Compatibility, Food Compliant Materials, Environment, ...).

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given

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supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similary qualified persons in order to avoid a hazard. Do not replace the power cord supplied with other cords.

This appliance is intended for domestic household use only.

It is not intended to be used in the following applications, and the guarantee will not apply for:

––staff kitchen areas in shops, offices and other working environments;

––farm houses;

––by clients in hotels, motels and other residential type environments;

––bed and breakfast type environments.

This appliance shall not be used by children. Keep the appliance and its cord out of reach of children.

Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning

8

use of the appliance in a safe way and if they EN understand the hazards involved.

Children shall not play with the appliance.

Do not fill your appliance more than the MAX mark on the pot.

Please follow the recommendations on the volume of food and water to avoid the risk of boiling over which can damage your appliance and cause injury.

Caution : do not spill liquid on the connector.

Before using your appliance, check that the float valve and the pressure limit valve are clean (see section Cleaning and maintenance).

Do not place any foreign objects in the pressure relief system. Do not replace the valve.

When you open the lid, always hold it by the lid knob.

Position your arms in alignment with the side carrying handles. Boiling water could remain trapped between the gasket support and the lid and could cause burns.

Be careful also about the risk of scalding from the steam coming out of the appliance when you open the lid. First open the lid very slightly to allow the steam to escape gently.

Never force the appliance open. Make sure that the inside pressure has returned to normal. Do not

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open the lid when the product is under pressure. To do so, see the Instructions for use.

Use only the appropriate spare parts for your model. This is particularly important for the sealing gasket, the cooking pot and the metal lid.

Do not damage the sealing gasket. If it is damaged, have it replaced in an Approved Service Centre.

The heat source necessary for cooking is included in the appliance.

Do not place the appliance in a heated oven or on a hot hob. Do not place the appliance close to an open flame or a flammable object.

Do not heat the cooking pot with any other heat source than the heating plate of the appliance and do not use any other pot. Do not use the cooking pot with other appliances.

Do not move the appliance when it is under pressure. Do not touch the hot surfaces. Use the carrying handles when moving it and wear oven mitts, if necessary. Do not use the lid knob to lift the appliance.

Do not use appliance for other than the intended purpose.

This appliance is not a steriliser. Do not use it to sterilise jars.

The appliance cooks food under pressure. Incorrect use may cause risks of burns due to steam.

Make sure that the appliance is properly closed before bringing it up to pressure (see Instructions for use).

Do not use the appliance empty, without its pot or without liquid inside the pot. This could cause serious damage to the appliance.

After cooking meat which has an outer layer of skin (such as ox tongue), which could swell due to the effects of pressure, do not pierce the skin after cooking if it appears swollen: you could get burnt. Pierce it before cooking.

Do not use the appliance to cook food (such as beans, noodle or dried food etc.) that expands during cooking. The food may get stuck in the float valve and cause damage to the appliance and stop the pressure from being released properly.

Do not use the appliance to fry food in oil. Only browning is allowed.

In browning mode, be careful of risks of burns caused by spattering when you add food or ingredients into the hot pot.

During cooking and automatic steam release at the end of cooking, the appliance releases heat and steam. Keep your face and hands away from the appliance to avoid scalding. Do not touch the lid during cooking.

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Do not use a cloth or anything else between the lid and the housing to EN leave the lid ajar. This can permanently damage the gasket.

Do not touch the safety devices, except while cleaning and maintaining the appliance in accordance with the instructions given.

Make sure that the bottom of the cooking pot and the heating element are always clean. Make sure that the central part of the heating plate is mobile.

Do not fill up your appliance without its cooking pot.

Use a plastic or wooden spoon to prevent any damage to the non-stick coating of the pot. Do not cut food directly in the cooking pot.

If a great deal of steam is released from the rim of the lid, unplug the power cord at once and check whether the appliance is clean. If necessary, send the appliance to an Approved Service Centre for repair.

Do not carry the appliance by holding it by the lid knob. Wear oven mitts if the appliance is hot. For more safety, make sure that the lid is locked before transporting the appliance.

If pressure is released continuously through the valve of the appliance (for more than 1 minute) while pressure cooking, send the appliance to a service centre for repair.

Do not use a damaged appliance. Take it to your approved service centre.

SAVE THESE INSTRUCTIONS CAREFULLY.

Use only spare parts sold in an approved service centre.

The warranty does not cover the abnormal wear and tear of the cooking pot.

Read these instructions for use carefully before using your appliance for the first time. Any use which does not conform to these instructions will absolve the manufacturer from any liability and void the warranty.

In accordance with current regulations, before disposing of an appliance no longer needed, the appliance must be rendered inoperative (by unplugging it and cutting off the supply cord).

Environment protection first!

Your appliance contains valuable materials which can be recovered or recycled.

Leave it at a local civic waste collection point.

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DESCRIPTION

1

Pressure limit valve

4

Lid

2

Lid knob

5

Pressure Release button

3

Control panel

6

Power cord

 

a Cooking process indicator

7

Steam trivet

 

b Reduce key

8

Cooking pot

 

c Increase key

9

Sealing gasket

 

d Multi cook selection button

10

Float valve

 

e Pressure cook selection

11

Duct pressure limit valve cover

 

 

button

12

Spring valve

 

f

Keep warm/Cancel button

13

Heating plate

 

g

Start button

14

Measuring cup

 

h

Delayed start button

15

Rice ladle

 

i

Temperature/Timer selection

16

Soup spoon

 

 

button

 

 

BEFORE FIRST USE

To open the lid, take hold of the lid knob, turn it anticlockwise – Fig. 1

Remove all packaging materials from the inside of the appliance – Fig. 2

Clean the parts of the appliance thoroughly before using it for the first time.

Dry off carefully.

Note: For more details, see “Cleaning and Maintenance” paragraph. Page 19.

PREPARATIONS BEFORE COOKING

1.Open the lid and put ingredients in the pot, wipe the outside and bottom of the cooking pot dry. Place the cooking pot in the appliance – Fig. 3. Do not use your appliance without the cooking pot.

2.Turn the lid knob clockwise to lock the lid. When the appliance is charged, it will beep twice if the lid is locked and the appliance is charged – Fig. 4.

3.Position the pressure limit valve and take care that it clicks well into place – Fig. 5.

4.Unroll the power cord; connect it to the earthed socket – Fig. 6.

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Note:

EN

• The level of foods and liquids should never exceed the max level marking

on the cooking pot – Fig. 3.

 

• Do not use the appliance to cook food (such as beans, noodle or dried

 

food etc.) that expands during cooking. The food may get stuck in the

 

float valve and cause damage to the appliance and stop the pressure

 

from being released properly.

 

• When cooking rice and other sticky ingredients, use nonstick inner pot

 

to avoid stick.

 

• After the cooking process is started, you can long press “Keep Warm/

 

Cancel” button to terminate the current program and the appliance

 

goes to standby mode.

 

Cooking Program - Multi-cook Programs

 

 

 

Default

 

Adjustable

 

Default

 

Adjustable

 

 

 

Lid Status

 

 

 

 

 

 

 

 

Delayed

 

 

 

 

 

 

cooking

 

cooking

 

cooking

 

cooking

 

 

 

 

 

 

 

 

 

 

 

start

 

 

 

 

 

 

temperature

 

temperature

 

time

 

time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Slow Cook Low

 

70 °C

 

/

 

8 hours

 

2 ~ 12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Slow Cook High

 

90 °C

 

/

 

6 hours

 

2 ~ 12

 

 

 

 

 

 

 

 

hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Saute /Sear

 

150 °C

 

/

 

2 minutes

 

2 ~ 59

 

/

 

 

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sous Vide

 

58 °C

 

58-90°C

 

3 hours

 

10 minutes

 

/

 

 

 

 

 

 

 

~ 20 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bake

 

120 °C

 

120-150 °C

 

45 minutes

 

40 ~ 59

 

 

 

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sauce

 

Auto

 

/

 

8 minutes

 

5 ~ 15

 

/

 

 

 

Thickening

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DIY

 

100 °C

 

60 ~ 150 °C

 

30 minutes

 

5 minutes ~

 

/

 

 

 

 

 

4 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

The preheat time of “Saute/Sear” may take up to 5 minutes.

To use “Sauce Thickening” and “Saute/Sear” program, you need to open lid and start the program.

DIY:

Thanks to this function, you are free of choice regarding the cooking time and temperature, but also the lid position.

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Be aware that to use pressure cooking, there must be liquid in the cooking pot and the temperature must be higher than a certain temperature (between 100 to 120 degrees). Also the lid must be closed and locked. If you don’t respect all those conditions, the appliance will start cooking without pressure, at the selected temperature.

Cooking Program - Pressure cook programs

Default

Adjustable

 

Adjustable

Lid Status

 

 

pressure

pressure

Default

Delayed

pressure

keeping

cooking

pressure

start

range

time

time

 

 

 

 

 

 

Quick Rice

14 minutes

9~20min

Porridge/Congee

20 minutes

15 ~ 30

minutes

 

 

 

 

 

Beef/Lamb

30 minutes

30 ~ 59

 

minutes

 

 

 

 

 

Chicken/Duck

15 minutes

12 ~ 29

 

minutes

 

 

 

 

 

 

Soup

20 minutes

20 ~ 59

 

 

minutes

 

 

 

 

 

 

Steam*

8 minutes

3 ~ 20

 

 

minutes

 

 

 

 

Abalone

 

Small

5 hous

/

 

 

9 hous

 

 

 

25 minutes

 

 

 

Big

55 minutes

/

 

 

 

 

 

 

 

 

 

70 kPa

/

70 kPa

/

70 kPa

/

70 kPa

/

70 kPa

/

70 kPa

/

70 kPa

/

70 kPa

/

 

 

 

 

Note:

For Abalone program, you can press “+, -”button to shift between two kinds of setting.

GENERAL INFORMATION FOR COOKING UNDER PRESSURE

An EPC (electrical pressure cooker) is an electric pan with an hermetic lid and a special valve, that allows to cook the food under pressure, which saves cooking time and makes the stiff foods soft.

The following programs cook automatically under pressure: Quick Rice, Porridge/Congee, Beef/Lamb, Chicken/Duck, Soup, Steam, Abalone. For DIY function you will enter a cooking pressure state if you select at least 100°C, with the lid closed and locked.

Once you have selected your program, the time to reach the pressure will depend on the amount of food and liquids in the cooking pot. The

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lid must be closed and locked to reach a pressure state: as the appliance EN is hermetically closed, when the temperature increases, the liquid inside forms steam which raises the pressure in the pot (thus when preparing with pressure there should be always liquid inside the bowl).

Once pressure has built up in the appliance, the lock mechanism system is activated and then the lid will not be able to be opened during cooking (so all ingredients must be added at the beginning of cooking). Never attempt to open the lid during pressure cooking. When the pressure for cooking is reached, the appliance switches automatically to cooking phase, and the time previously set starts counting down.

When the food is cooked under pressure, after the cooking process the appliance will switch to keep warm state. The digital screen will indicate ‘’b’’.

When using the pressure cooker for the first few times, you may notice slight steam leakage from the lid. This is normal and will occur when pressure builds up. Some leakage from the pressure limit valve may also occur during cooking.

It is normal for a small amount of steam to escape during cooking (as the valve is a safety valve).

Opening the lid after pressure cooking

After cooking under pressure, steam will be released automatically, it will take from a few seconds to 10 minutes depending on the quantity of liquid inside.

To open the lid, take hold of the handle, turn it anticlockwise, and push the opening button -1-2. Unplug the power cord.

Note: Be careful of the hot steam coming out from the lid. Keep your face and hands away from the steam flow.

PRESSURE COOKING

Quick Rice, Porridge/Congee, Beef/Lamb, Chicken/Duck, Soup, Steam, Abalone are Pressure Cooking programs.

1.Follow the steps in “Preparations before cooking”.

2.Press “Pressure Cook” to choose cooking programs. The chosen programs lights up, the default pressure cooking time is displayed on the screen – Fig. 7.

3.Press “Temp/Timer” button, the light of timer blinks – Fig. 8a.

4.Press “+/-” to change the pressure cooking time – Fig. 8b.

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5.Press “Start” to start the cooking program. The appliance starts to heat up. The light of “Heating Up” lights up – Fig. 9. Once you have selected your program, the time to reach the pressure will depend on the amount of food and liquids in the cooking pot. The lid must be closed and locked to reach a pressure state: as the appliance is hermetically closed, when the temperature increases, the liquid inside forms steam which raises the pressure in the pot (thus when preparing with pressure there should be always liquid inside the bowl).

6.When the pressure for cooking is reached, the appliance switches automatically to the pressure cooking phase, and the time previously set starts to countdown.

7.When the pressure cooking time has elapsed, the appliance beeps.

8.When the pressure time has elapsed, “F” is displayed on the screen. The pressure release needs to be done manually :

a Push the pressure release button to release the pressure – Fig. 22. b Keep your hands away from the pressure limit valve when

releasing steam.

c To remove lid, take hold of the lid knob, turn it anticlockwise and lift the lid. d Unplug the power cord.

9.The appliance will jump to “Keep Warm” automatically when the appliance cools down and the pressure releases completely.

RICE COOKING

1. Pour the required quantity of rice into the cooking

pot using

the measuring cup provided. Then fill with cold water

up to the

corresponding “CUP” mark printed in the bowl.

 

Note: Always add the rice first otherwise you will have too much water.

2.For best results, we recommend using ordinary rice rather than “easy cook” type of rice which tend to give a stickier rice and may adhere to the housing. With other types of rice, such as brown or wild rice, the quantities of water need adjustment.

3.If you only want to cook 1 cup of white rice (serves 2 small or 1 large portion), use 1 measuring cup of white rice and then add one and a half measuring cup of water. With some types of rice it is normal for a little rice to stick on the housing when cooking 1 cup of rice.

4.If you only want to cook 2 cups of white rice (serves 4 small or 3 large portions), use 2 measuring cups of white rice and then add two measuring cups of water.

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5.The maximum quantity of water + rice should not exceed the highest EN mark inside the bowl. Depending on the type of rice, quantities of water may need adjustment.

COOKING GUIDE FOR RICE

Rice measurement in cups

Weight

 

Water measurement in the

 

 

Serves

 

bowl (+ rice)

 

 

 

 

 

 

 

 

 

 

300 g

 

2 cup mark

 

2

- 4 pers.

 

2

 

 

 

 

 

 

 

 

 

 

 

4

600 g

 

4 cup mark

 

4

- 8 pers.

 

 

 

 

 

 

 

 

6

900 g

 

6 cup mark

 

6 - 12 pers.

 

 

 

 

 

 

 

 

8

1200 g

 

8 cup mark

 

8 - 16 pers.

 

 

 

 

 

 

 

 

 

10

1500 g

 

10 cup mark

 

10

- 20 pers.

 

 

 

 

 

 

 

 

 

12

1800 g

 

12 cup mark

 

12

- 22 pers.

 

 

 

 

 

 

 

 

 

MULTI-COOK

Slow Cook Low, Slow Cook High, Saute/Sear, Sous Vide, Bake, Sauce Thickening, DIY are Multi-Cook programs.

1.Follow the steps in “Preparations before cooking”

2.Press “Multi Cook” to choose cooking programs. The chosen programs lights up, the default cooking time is displayed on the screen – Fig. 10.

3.Press “Temp/Timer” button, the light of timer lights up – Fig. 11a.

4.Press “+/-” to change the cooking time – Fig. 11b.

5.Press “Pressure/Temp” to change the cooking temperature. The default cooking temperature is displayed on the screen – Fig. 12.

6.Press “+/-” to change the cooking temperature – Fig. 13.

7.Press “Start” to start the cooking program. The appliance starts to heat up. The light of “Heating Up” lights up – Fig. 14.

8.When you use “Slow Cook Low”, “Slow Cook High”, “Sauce Thickening” and “DIY” programs, the time previously set starts to countdown from the beginning of program. When you use “Sous Vide”, “Bake” and “Sauté/Sear” program, the appliance starts to countdown when the temperature reaches the previously set parameter.

9.When the cooking time has elapsed, the appliance beeps and switches to “Keep Warm” mode automatically except “Saute/Sear”, “Sous Vide”, “DIY” and “Bake”. You can unlock and open the top lid.

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Note:

1.Some programs’s cooking time or cooking temperature can’t be changed. Please see the detail in the Multi-cook Programs chart.

2.Sous Vide Cooking program

––The key for sous vide cooking is to create a vacuum seal. Vacuum sealing foods prevents evaporation and allows for the most efficient transfer energy from the water to the food. To do so, simply place your seasoned food in a plastic bag and squeeze out all the air and then seal the bag. Add water into the inner pot first and then submerge the food into water.

––If you set the cooking temperature under 60 degree, please don’t cook the food more than 6 hours.

DELAYED START

Delay start is not available only in “Saute/Sear”, “Sous Vide”, “Sauce Thickening” and “DIY”.

1.Follow the steps of pressure cook or multi-cook, choose the cooking program and time/temperature parameters you need.

2.Press “Delayed Start” and the light of delayed start lights up – Fig. 15.

3.Press “+,-” to set time – Fig. 16.

4.Press “Start” to confirm the preset time. When preset time is elapsed, the appliance starts working in the selected cooking mode automatically – Fig. 17.

KEEP WARM

Keeping warm state

If pressing “Keep Warm/Cancel” key at standby mode, it enters keep warm function, the digital screen indicates “b”, and key button indicator lights. After 24 consecutive hours, this function will be cancelled automatically and it returns to the standby mode.

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CLEANING AND MAINTENANCE

EN

1.It is recommended to clean your appliance after each use. Before cleaning let your appliance cool down for at least 2 hours.

2.You can wash the “cooking pot” and accessories including steam cover

in the dishwasher. Do not put the appliance into the dishwasher: a Remove the pressure limit valve to clean it, rinse it under water

and dry – Fig. 18.

b Remove the cooking pot from the appliance, rinse it and dry it off thoroughly. Do not use a scourer as this can damage the non stick coating in the pot – Fig. 19.

c Do not immerse the appliance in water or pour water into it, clean the housing with a damp cloth – Fig. 20.

3.Taking care of the pot

a To ensure the maintenance of pot quality, it is recommended not to cut food in it.

b Use the plastic spoon provided or a wooden spoon and not a metal type so as to avoid damaging the pot surface

c To avoid any risk of corrosion, do not pour vinegar into the pot.

4.Once all the components you just cleaned are perfectly dried, place them all in their original position.

5.Always use the cooking pot provided.

6.Make sure to clean the float valve after each use. You may not be able to open the lid or it can be dangerous if the float valve is very dirty and stuck – Fig. 21.

7.Press on the spring valve and remove the duct pressure limit valve cover to check they are functional and clean.

8.Do not pour water or food directly into the appliance. If you inadvertently immerse your appliance in water or spill water directly on the heating element (when the pot is not in place), take it to your service center for repair.

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TECHNICAL TROUBLESHOOTING GUIDE

Problem

Possible reasons

 

Solutions

 

Unable to open because of

 

Press and hold the pressure

 

 

 

 

 

 

release button to remove the

 

 

pressure in the cooking pot.

 

 

 

 

pressure inside the cooking pot.

 

 

 

 

 

 

 

 

 

 

 

 

 

a. Press and hold the pressure

 

 

 

 

release button to remove

 

Unable to open lid

 

 

the pressure inside the

 

Pressure in the pot is fully

 

cooking pot. Then let the

 

 

released but the float valve is

 

appliance cool down for

 

 

stuck because it is too dirty,

 

at least 2 hours and then

 

 

and therefore unable to fall.

 

press the external part of

 

 

 

 

the float valve – Fig. 23.

 

 

 

 

b. For next use, please clean

 

 

 

 

and wipe the float valve.

 

 

 

 

 

 

 

Hot pot with steam inside.

 

Wait for the pot to be cool.

 

 

 

 

 

 

 

The sealing gasket was not

 

Install the sealing gasket

 

 

properly installed.

 

properly.

 

 

 

 

 

 

 

 

 

a. Press the external part of

 

Unable to close lid

The float valve is stuck

 

the float valve (when the

 

because it is too dirty, and

 

lid is cold) – Fig. 23.

 

 

therefore unable to fall.

 

b. For next use, please clean

 

 

 

 

and wipe the float valve.

 

 

 

 

 

 

 

Direction at which lid was

 

Close lid in the correct

 

 

 

direction according to the

 

 

closed is incorrect.

 

 

 

 

instruction manual.

 

 

 

 

 

 

 

 

 

 

 

Rice : water ratio is incorrect.

 

Use the required rice : water

 

 

 

ratio.

 

Food is uncooked.

 

 

 

 

 

 

 

No electricity from the power

 

Check the electric circuit.

 

 

 

 

 

grid.

 

 

 

 

 

 

 

 

 

 

 

 

Sealing gasket is broken.

 

Send to repair and

 

 

 

maintenance department.

 

 

 

 

 

 

 

 

 

 

Steam leakage from lid

Residue in the sealing gasket.

 

Clean and remove the

 

 

residue.

 

 

 

 

 

 

 

 

 

 

 

The sealing gasket was not

 

Install the sealing gasket

 

 

properly installed.

 

properly.

 

 

 

 

 

 

20

Problem

Possible reasons

Solutions

EN

 

Faulty pressure control

Send to repair and

 

Intense release of

resulted in release of pressure.

maintenance department.

 

pressure from pressure

Pressure limit valve did not

Carefully rotate/press the

 

limit valve

pressure limit valve to make

 

fall into place.

 

 

it fall into place.

 

 

 

 

 

 

 

 

 

Residue in the float valve.

Clean and remove the

 

 

residue.

 

 

 

 

 

 

 

 

Continuous pressure

 

Stop the appliance and

 

 

wait for the appliance to

 

release from float valve

 

 

Float valve is stuck.

cool down. Then clean and

 

 

 

 

 

wipe the float valve, before

 

 

 

restarting the cooking.

 

 

 

 

 

“E0” , “E1” displayed on

 

Send to repair and

 

digital screen

 

maintenance department.

 

 

The lid is not in the position

Please refer to the cooking

 

 

table to check the right

 

 

defined for the selected

 

“E2” displayed on digital

position of the lid for the

 

cooking mode.

 

screen.

program you have selected.

 

 

 

 

Lid switch sensor does not

Send to repair and

 

 

function.

maintenance department.

 

 

 

 

 

21

TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE

: www.tefal.com

This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.

Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the TEFAL/T-FAL internet site www.tefal.com

The Guarantee**:

TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the guarantee period within those countries*** as stated in the attached country list, starting from the initial date of purchase or delivery date. The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labour. At TEFAL/T-FAL’s choice, an equivalent or superior replacement product may be provided instead of repairing a defective product. TEFAL/T-FAL’s sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.

Conditions & Exclusions:

TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a TEFAL/T-FAL authorised service centre. Full address details for each country’s authorised service centres are listed on TEFAL/T-FAL website (www.tefal.com) or by calling the appropriate consumer service centre set out in the attached country list. In order to offer the best possible after-sales service and constantly improve customer satisfaction, TEFAL/T-FAL may send a satisfaction survey to all customers who have had their product repaired or exchanged in a TEFAL/T-FAL authorised service centre.

This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a modification or unauthorised repair of the product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:

––damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specification

––using the wrong type of water or consumable

––mechanical damages, overloading

––ingress of water, dust or insects into the product (excluding appliances with features specifically designed for insects)

––scaling (any de-scaling must be carried out according to the instructions for use)

––damage as a result of lightning or power surges

––damage to any glass or porcelain ware in the product

––accidents including fire, flood, etc

––professional or commercial use

Consumer Statutory Rights:

This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to Country. The consumer may assert any such rights at his sole discretion. ***Where a product purchased in a listed country and then used in another listed country, the international TEFAL/T-FAL guarantee duration is the period for the country of usage, even if the product was purchased in a listed country with a lon ger guarantee duration. The repair process may require a longer time if the product is not locally sold by TEFAL/T-FAL in th e country of usage. If the product is not repairable in the new country of usage, the international TEFAL/T-FAL guarantee i s limited to a replacement by a similar or alternative product at similar cost, where possible. *TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.

Please keep this document for your reference should you wish to make a claim under the guarantee.

**For Australia only:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

**For India Only:

Your Tefal product is guaranteed for 2 years. The guarantee covers exclusively the repair of a defective product, but at TEFAL’s choice, a replacement product may be provided instead of repairing a defective product. It is mandatory that the consumer, to have his product repaired, has to log a service request on the dedicated Smartphone application TEFAL SERVICE APP or by calling TEFAL Consumer Care Center at 1860-200-1232, Opening hours Mon-Sat 09 AM to 06 PM. Products returned by Post will not be covered by the guarantee. As a proof of purchase consumer needs to provide both this stamped guarantee card and cash memo.

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