Sony XBR75X900F, XBR65X900F, XBR75X850F, XBR55X900F, KD55X750F User Manual

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Sony XBR75X900F, XBR65X900F, XBR75X850F, XBR55X900F, KD55X750F User Manual

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Television

Use this Help Guide if you have any questions on how to use your TV. The Online Help Guide includes the latest information. For details, see “ Using the Help Guide ”.

Recommended Topics

Using the remote control

Using the TV Menu Bar

Home menu

Using the Action Menu

Introducing Android TV

Troubleshooting

If you want to print the complete Help Guide, see “ Help Guide

(Print Version) ”.

To check the models that this Help Guide applies to, visit this page

Go to page top

C-785-100-13(1)

Help Guide i Using the remote control 3 Using the TV Menu Bar 4 Home menu 5 Using the Action Menu 8 Introducing Android TV 11 Troubleshooting 12 Getting Started 13

Using the Help Guide 1 Remote control152 Using the remote control 3

Functions of the remote control buttons153 Upper buttons on the remote control 231 Middle buttons on the remote control233 Lower buttons on the remote control 235 Searching by voice217

Keeping the TV updated189 Introducing Android TV 11 Displaying the picture in a small screen167 Downloading apps from the GooglePlay 157 Moving apps to a USB memory device169 Viewing Internet media 171 Enjoying content from your mobile device on the TV with Google Cast 172 Enjoying safe apps and video streaming services (Security & restrictions) 173

Basic Operations156

Home menu 5 Using the TV Menu Bar 4 Using the “Content Bar”(DISCOVER) 207 Using the Action Menu 8 Selecting devices that are connectedto the TV 219 Changing the picture and soundquality to your preferences237

Adjusting the picture quality 242 “Picture adjustments” advancedsettings382 Adjusting the sound quality 244 “Sound adjustments” advancedsettings 386

TOC-1

Illumination LED 238 Accessibility features 190 Support Site 191 Watching TV 14 Watching TV programs 192 Using the program guide209 Using interactive broadcast TVservices 211 Watching in 3D (3D models only) 193 Understanding the basics of 3D TV(3D models only) 323 Preparing your 3D glasses (3Dmodels only)325 Watching TV in 3D (3D models only) 327

Using the TV with Other Devices 15 USB devices 194

Playing content stored on a USBdevice159 Information about USB devices usedfor storing photos and music239 Supported files and formats 228 Photos369 Music370 Videos372 Audio sampling rates (for videos) 379 External subtitles 381

Blu-ray and DVD players195 Connecting a Blu-ray or DVD player 329 Watching Blu-ray and DVD discs 332

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible

models only) 196 Connecting an IR Blaster (IR Blastercompatible models only)333 Setting up the IR Blaster to controlthe set-top box (cable/satellite box)(IR

Blaster compatible models only)335 Smartphones and tablets 197

Displaying the screen of asmartphone/tablet on the TV usingthe Screen

mirroring function 161 Computers, cameras, and camcorders 198 Connecting a computer and viewingstored content 224 Connecting a camera or camcorderand viewing stored content 226 Computer video signal specifications 337 Audio system 199 Connecting an audio system 339

TOC-2

Adjusting audio system-relatedsettings 342 Bluetooth devices 200 Connecting a Bluetooth device 344 Adjusting the AV sync setting346 Supported Bluetooth profiles 348

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported

models only) 201 Connecting a wireless subwoofer(optional)349 Adjusting wireless subwoofer-relatedsettings (optional) 351 BRAVIA Sync-compatible devices202 BRAVIA Sync overview 220 Using features available for BRAVIASync-compatible devices353 Adjusting BRAVIA Sync settings355

Viewing pictures in 4K from compatible devices (4K models only)203 Viewing pictures in 4K resolution (4Kmodels only)357 Settings for viewing pictures in 4Kresolution with higher quality (4Kmodels

only) 360 Connecting to a Network 16 Connecting to a network using aLAN cable 148 Connecting to a network using awireless connection 204 Using Wi-Fi to connect the TV toyour network150 Using Wi-Fi Direct to connect to theTV (no wireless router required) 221 Home network features205 Adjusting home network settings 362 Playing content from a computer 364 Playing content from a media server366 RVU statement (RVU compliantmodels only)367

Settings 17

Configuring the TV 206 [TV] 163 [Network & Accessories] 165 [System Preferences] 213 [Personal] 212 [Accounts]368 [Expert panel settings](only modelsequipped with an OLED panel)215

Setting a timer 166 Troubleshooting 12 Start here 174

TOC-3

Self diagnostics246 Software updates146 If a full reset (restart) of the TV isrequired 229

Picture (quality)/screen 175 Picture quality is not as good as viewed at the store.247 Distorted picture.248 The screen flickers. 249 No color/Dark picture/Color is not correct/Picture is too bright. 250 Dark screen. How to brighten the screen. 251 Color is not correct. How to adjust the color tone.252 Screen format/wide mode changes automatically. 253 The screen suddenly changes to a video you do not recognize while watching

TV.254

Suddenly the picture becomes small. 255 Black bands appear at the edges of the screen.256 A black box appears on the screen.257 There are banners/tickers at the top or bottom of the screen. 258 High resolution HDR pictures are not displayed.259 3D pictures are not displayed. The 3D effect is weak. (3D models only) 260 Black bars appear on both sides of the screen when watching 3D pictures.

(3D models only) 262 You cannot turn off 3D display while watching 3D content. (3D models only)263 The message [3D signal has been detected.] automatically appears when 3D

signal is detected. (3D models only) 264 A message about an app asking for permission to access a TV function is

displayed. 265 The screen becomes darker after a certain period of time. (only models

equipped with an OLED panel) 266 The message [Panel refresh did not finish] is displayed. (only models

equipped with an OLED panel) 267 You are concerned about an image retention. (only models equipped with an

OLED panel) 268 A white line appears on the screen. (only models equipped with an OLED

panel)269 Panel refresh does not complete. (only models equipped with an OLED panel) 270 Keyboard 178

TOC-4

Broadcast reception 179 Check these things first to troubleshoot your TV reception. 271 Block noise or an error message appears and you cannot watch broadcasts.272 Ghosting or double images appear.273 Only snow noise or a black picture appears on the screen.274 There is picture or sound noise when viewing an analog TV channel.275 Some channels are blank.276 Poor reception or poor picture quality with digital broadcasts. 277 You cannot view digital channels.278 You cannot receive or select channels. 279 Some digital cable channels are not displayed.280 Broadcast HD formats have poor quality. 281

Sound 181 No sound but good picture.282 Audio noise.283 No audio or low audio with a home theater system.284 Distorted sound. 285 Headphone/Bluetooth audio device volume cannot be adjusted.286 You want to output sound from both the headphones/Bluetooth audio device

and the TV speakers. 287 You are concerned about a delay between the picture and sound. 288 Network (Internet/home)/apps182

The network name (SSID) of the wireless router to which you want to connect

is not displayed. 289 Sometimes video streaming quality is poor. 290 Wi-Fi connection is lost or intermittent. 291 Certain Internet video content displays a loss of detail.292

Good picture quality but no sound on Internet video content.293 Apps are inaccessible. 294 The TV cannot access the Internet when IPv6 is set. 295 Your TV cannot connect to the server. 296 A message appears stating that the TV cannot connect to your network.

297 You can connect to the Internet, but not to Google services. 298 Remote control/accessories184 The remote control does not operate.154 You cannot turn the Active 3DGlasses on. (3D models only) 299

TOC-5

The LED indicator on the Active 3DGlasses blinks. (3D models only)300 Power 185 The TV turns off automatically. 301 The TV turns on automatically. 302 After turning on the TV, it turns offimmediately.303 The TV does not turn on.304 Connected devices186 No picture from a connected device.306 You cannot select a connected device in the Home Menu.307 Certain programs on digital sources display a loss of detail.308 Photo images or folders take time to display.309 You cannot find a connected BRAVIA Sync HDMI device. 310 The STB MENU button on the remote control does not work. 311

You cannot turn off the set-top box (cable/satellite box) using the TV's remote

control through the IR Blaster function.312 You cannot control a second AV receiver.313 An external device (such as a set-top box or AV receiver) cannot be

controlled via the IR Blaster. (IR Blaster compatible models only) 314 Some media files in the USB device or server are not displayed.315 The TV cannot be found by a Wi-Fi Direct device. 316 Operation cuts out, or a device does not work. 317 The TV cannot connect to a Miracast device or Screen mirroring compatible

device. 318 Video or sound sometimes cuts out. 319 Some paid content cannot be played.320 Illumination LED188 The illumination LED sometimeslights up. 321 You want to disable the illuminationLED so that it does not light up orblink.

322 Index 18 Help Guide 20

TOC-6

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Getting Started > Using the Help Guide

Using the Help Guide

This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV.

In this Help Guide, you can read the desired information in order or search for it directly. To search, select at the top of the screen.

Help Guide versions

There are two versions of the Help Guide for your TV: the Built-in Help Guide and the Online Help Guide. To view the Online Help Guide, your TV must be connected to the Internet. To switch between the Built-in and Online versions, use the switch button (A) at the top of the screen. You can check which Help Guide is currently displayed by looking at the title at the top of the screen.

1Connect the TV to the Internet.

2Select (A) to switch the Help Guide version.

Note

To use the latest features described in the Help Guide, you may need to update the TV's software. For details about software updates, see the Software updates page.

The images and illustrations used in the Help Guide may differ depending on your TV model.

Design and specifications are subject to change without notice.

Hint

To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog.

This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.

> Getting Started > Remote control > Using the remote control

Using the remote control

You can operate many of the TV’s features by using the / / / and buttons.

The included remote control varies depending on your model. For Functions of the

1Use the , , and buttons to “focus” on the desired item.

2Press the center of the button to select the item currently in focus.

To return to the previous screen

Press the BACK button.

> Getting Started > Basic Operations > Using the TV Menu Bar

Using the TV Menu Bar

This feature is available for TVs in which the included remote control does not have a DISCOVER button.

Press the TV button while watching a TV broadcast to display the TV Menu Bar. The TV Menu Bar allows access to your Favorite channels and displays the TV Menu, which allows access to the program list.

1Press the TV button while watching a TV broadcast.

The TV Menu Bar is displayed at the bottom of the screen.

2Move the focus up or down to select the desired category.

3Move the focus left or right to select the desired item.

4Press the button to launch the selected item.

Adding channels to favorites

1Press the TV button while watching a TV broadcast.

The TV Menu Bar is displayed at the bottom of the screen.

2Move the focus down to select [Add channels to Favorites].

3Add your favorite channels.

> Getting Started > Basic Operations > Using the TV Menu Bar

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Getting Started > Basic Operations > Home menu

Home menu

The screen that is displayed when you press the HOME button on the remote control is called the Home Menu. The Home Menu allows you to search for content, provides content recommendations, and provides access to apps and settings. Available items vary depending on your region/country and the current screen.

Searching (A)

You can search for various content by entering a search keyword using the on-screen keyboard or by voice. The availability of the remote control with a built-in microphone depends on your model/region/country.

1Press the HOME button.

2Select the microphone icon or Google Assistant icon at the top of the screen.

3Enter a search keyword by speaking into the microphone on

the remote control, or by pressing the button and then using the on-screen keyboard.

Recommended (B)

Displays content recommended by installed apps.

Featured apps (C)

Displays apps recommended for installation.

The following apps are pre-installed at the time of purchase.

Video, Album, Music

Play back video files, pictures, and music files in a USB memory device. For details, refer to Playing content stored on a USB device .

Screen mirroring

Display content from a computer or mobile device such as a smartphone or tablet on the TV screen. You can enjoy pictures, video files, and web browsing. For details, refer to Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function .

Games (E)

Displays installed games.

Hint

Apps (D)

Displays pre-installed and installed apps.

Hint

To install apps on the TV, refer to Downloading apps from the Google Play .

To install games on the TV, refer to Downloading apps from the Google Play .

Inputs (F)

You can select a device connected to the TV such as via HDMI or video jacks, and switch input.

Settings (G)

You can configure the following settings.

Settings

Configures settings such as TV picture quality and sound. For details,

refer to [TV] .

Network Settings

Configures wireless LAN (Wi-Fi) and wired LAN settings. For details, refer to [Network & Accessories] .

Timers

Configures the schedule to turn on the TV and time until it is turned off.

For details, refer to Setting a timer .

Help

Displays the Help Guide (the instruction manual you are reading now) or troubleshooting, and runs [Self diagnostics].

Hint

By connecting the TV to the Internet, you can access various network services and features.

> Getting Started > Basic Operations > Using the Action Menu

Using the Action Menu

By pressing the ACTION MENU button, a menu appears and provides quick access to the functions that are available for the currently displayed screen, such as picture adjustments, sound adjustments, volume adjustment for a connected device (such as headphones), and display/audio settings. The items in the menu differ depending on the selected screen.

1Press the ACTION MENU button.

2Move the focus left or right to select the desired category.

3Move the focus up or down to select the desired item.

4Press the button to launch the selected item.

Main ACTION MENU items

Pressing the ACTION MENU button while watching TV broadcasts or content from external input displays settings that you can change while watching at the top edge of the screen. This allows you to change settings without having to go to the Home screen.

Hint

The menu items displayed in the ACTION MENU vary depending on the device you use when watching and the type of broadcast or image. The ACTION MENU may also not be displayed depending on the display status of the TV or the app used.

Display & Sound

Display

Display information about the channel/program/input you are viewing.

Picture-in-picture

Displays the picture that you are watching (TV programs or content from HDMI-connected devices) as a small screen in the corner.

Picture Off

Turns off the picture while the sound remains on.

Live Football mode

Removes commentary from sports programs to make it sound like you are watching in a stadium.

Picture adjustments

Changes settings related to picture quality.

Configures settings related to 3D display. In 3D models, 3D content is displayed while you are watching.

Wide mode

Adjust the picture size.

Sound adjustments

Changes settings related to sound.

Speakers

Select TV or external speakers.

Headphone volume

Adjusts the headphone volume.

Sync Menu

Set up BRAVIA Sync compatible devices for streamlined control.

Watch TV

Switches to TV broadcasting.

Add to Favorites

Registers the program you are watching as a favorite. When you register

a favorite, you can select it from the menu that is displayed when you press the DISCOVER button.

Remove from Favorites	Search

Removes a registered favorite.

Favorites setup

Registers favorites and changes the display name of favorites registered using [Add to Favorites].

Home (Menu)

Displays the home screen of the set-top box (cable/satellite box) connected to the TV for configuration.

Options

Displays the options menu of the set-top box (cable/satellite box) connected to the TV.

> Getting Started > Basic Operations > Using the Action Menu

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C-785-100-13(1)

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Getting Started > Introducing Android TV

Introducing Android TV

Displaying the picture in a small screen

Downloading apps from the Google Play

Moving apps to a USB memory device

Viewing Internet media

Enjoying content from your mobile device on the TV with Google Cast

Enjoying safe apps and video streaming services (Security & restrictions)

> Getting Started > Introducing Android TV

Go to page top

C-785-100-13(1)

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Troubleshooting

Troubleshooting

Start here

Experiencing trouble? Start here.

Picture (quality)/screen

Keyboard

Broadcast reception

Sound

Network (Internet/home)/apps

Remote control/accessories

Power

Connected devices

Illumination LED

> Troubleshooting

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

C-785-100-13(1)

> Getting Started

Getting Started

Using the Help Guide

Remote control

Keeping the TV updated

Introducing Android TV

Basic Operations

Accessibility features

Support Site

> Getting Started

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

C-785-100-13(1)

> Watching TV

Watching TV

Watching TV programs

Watching in 3D (3D models only)

> Watching TV

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Using the TV with Other Devices

Using the TV with Other Devices

USB devices

Blu-ray and DVD players

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only)

Smartphones and tablets

Computers, cameras, and camcorders

Audio system

Bluetooth devices

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only)

BRAVIA Sync-compatible devices

Viewing pictures in 4K from compatible devices (4K models only)

> Using the TV with Other Devices

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

C-785-100-13(1)

> Connecting to a Network

Connecting to a Network

Connecting to a network using a LAN cable

Connecting to a network using a wireless connection

Home network features

> Connecting to a Network

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

C-785-100-13(1)

> Settings

Settings

Configuring the TV

Setting a timer

> Settings

Go to page top

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

> Index

Index

TV programs

DISCOVER	Channels
GUIDE	Parental lock
Interactive broadcasts

Picture/display

Picture-in-picture	Picture & Display
3D	Date & time
4K pictures	Language
HOME	Expert panel settings
	Pixel shift
	Panel refresh

Sound/voice

Voice search, using	Speech recognition
Sound

Remote control

Remote control, using	ACTION MENU
Voice search	Inputs
HOME	SYNC MENU
DISCOVER

Connections

Google Cast

Wi Fi Direct

Miracast	Bluetooth
Screen mirroring	BRAVIA Sync
	Internet
	Internet
	Search

External devices

Blu-ray/DVD players, connecting	Computers
USB memory devices, etc.	Digital cameras, camcorders
Smartphones/tablets	Audio systems
	Wireless subwoofer

Apps

Moving to USB memory devices	YouTube
Google Play Store	Netflix
	A list of recently used apps

File playback

Computers

Supported files and formats

Digital cameras, camcorders

Other

Restart

System software update

> Index

Go to page top

C-785-100-13(1)

Television

Getting Started [1]

Using the Help Guide [2]

Remote control [3]

Using the remote control [4]

Functions of the remote control buttons [5]

Upper buttons on the remote control [6]

Middle buttons on the remote control [7]

Lower buttons on the remote control [8]

Searching by voice [9]

Keeping the TV updated [10]

Introducing Android TV [11]

Displaying the picture in a small screen [12]

Downloading apps from the Google Play [13]

Moving apps to a USB memory device [14]

Viewing Internet media [15]

Enjoying content from your mobile device on the TV with Google Cast [16]

Enjoying safe apps and video streaming services (Security & restrictions) [17]

Basic Operations [18]

Home menu [19]

Using the TV Menu Bar [20]

Using the “Content Bar” (DISCOVER) [21]

Using the Action Menu [22]

Selecting devices that are connected to the TV [23]

Changing the picture and sound quality to your preferences [24]

Adjusting the picture quality [25]

“Picture adjustments” advanced settings [26]

Adjusting the sound quality [27]

“Sound adjustments” advanced settings [28]

Illumination LED [29]

Accessibility features [30] Support Site [31]

Watching TV [32]

Watching TV programs [33]

Using the program guide [34]

Using interactive broadcast TV services [35]

Watching in 3D (3D models only) [36]

Understanding the basics of 3D TV (3D models only) [37]

Preparing your 3D glasses (3D models only) [38] Watching TV in 3D (3D models only) [39]

Using the TV with Other Devices [40]

USB devices [41]

Playing content stored on a USB device [42]

Information about USB devices used for storing photos and music [43]

Supported files and formats [44]

Photos [45]

Music [46]

Videos [47]

Audio sampling rates (for videos) [48]

External subtitles [49]

Blu-ray and DVD players [50]

Connecting a Blu-ray or DVD player [51]

Watching Blu-ray and DVD discs [52]

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) [53]

Connecting an IR Blaster (IR Blaster compatible models only) [54]

Setting up the IR Blaster to control the set-top box (cable/satellite box) (IR Blaster compatible models only) [55]

Smartphones and tablets [56]

Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function [57]

Computers, cameras, and camcorders [58]

Connecting a computer and viewing stored content [59]

Connecting a camera or camcorder and viewing stored content [60]

Computer video signal specifications [61]

Audio system [62]

Connecting an audio system [63]

Adjusting audio system-related settings [64]

Bluetooth devices [65]	Search

Connecting a Bluetooth device [66]

Adjusting the AV sync setting [67]

Supported Bluetooth profiles [68]

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [69]

Connecting a wireless subwoofer (optional) [70]

Adjusting wireless subwoofer-related settings (optional) [71]

BRAVIA Sync-compatible devices [72]

BRAVIA Sync overview [73]

Using features available for BRAVIA Sync-compatible devices [74]

Adjusting BRAVIA Sync settings [75]

Viewing pictures in 4K from compatible devices (4K models only) [76]

Viewing pictures in 4K resolution (4K models only) [77]

Settings for viewing pictures in 4K resolution with higher quality (4K models only) [78]

Connecting to a Network [79]

Connecting to a network using a LAN cable [80]

Connecting to a network using a wireless connection [81]

Using Wi-Fi to connect the TV to your network [82]

Using Wi-Fi Direct to connect to the TV (no wireless router required) [83]

Home network features [84]

Adjusting home network settings [85]

Playing content from a computer [86]

Playing content from a media server [87]

RVU statement (RVU compliant models only) [88]

Settings [89]

Configuring the TV [90]

[TV] [91]

[Network & Accessories] [92]

[System Preferences] [93]

[Personal] [94]

+ 365 hidden pages

Sony XBR75X900F, XBR65X900F, XBR75X850F, XBR55X900F, KD55X750F User Manual

Help Guide

Table Of Contents

Using the Help Guide

> Getting Started > Remote control > Using the remote control

Using the remote control

> Getting Started > Basic Operations > Using the TV Menu Bar

Using the TV Menu Bar

> Getting Started > Basic Operations > Home menu

Home menu

> Getting Started > Basic Operations > Using the Action Menu

Using the Action Menu

> Getting Started > Introducing Android TV

Introducing Android TV

Troubleshooting

Troubleshooting

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Index