Sony XBR-43X800E, XBR-49X800E, XBR-55X800E Help Guide

Help Guide

Television

Getting Started [1]

Using the Help Guide [2]

Keeping the TV updated [3]

Introducing Android TV [4]

Displaying the picture in a small screen [5]

Downloading apps from the Google Play [6]

Moving apps to a USB memory device [7]

Viewing Internet media [8]

Enjoying content from your mobile device on the TV with Google Cast [9]

Enjoying safe apps and video streaming services (Security & restrictions) [10]

Searching by using your voice [11]

Basic Operations [12]

Using the remote control [13]

Home menu [14]

Using the DISCOVER button [15]

Using the Action Menu [16]

Selecting devices that are connected to the TV [17]

Identifying the status of the TV through illumination [18]

Illumination LED [19]

Illumination at the bottom of the screen [20]

Support Site [21]

Watching TV [22]

Watching TV programs [23]

Using the program guide [24]

Using interactive broadcast TV services [25]

Watching in 3D (3D models only) [26]

Understanding the basics of 3D TV (3D models only) [27]

Preparing your 3D glasses (3D models only) [28]

Watching TV in 3D (3D models only) [29]

Enjoying social networking services while watching TV [30]

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Help Guide

Using the TV with Other Devices [31]

USB devices [32]

Playing content stored on a USB device [33]

Information about USB devices used for storing photos and music [34]

Supported files and formats [35]

Photos [36]

Music [37]

Videos [38]

Audio sampling rates (for videos) [39]

External subtitles [40]

Blu-ray and DVD players [41]

Connecting a Blu-ray or DVD player [42]

Watching Blu-ray and DVD discs [43]

Smartphones and tablets [44]

Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function [45]

Sharing photos/music/videos [46]

Computers, cameras, and camcorders [47]

Connecting a computer and viewing stored content [48]

Connecting a camera or camcorder and viewing stored content [49]

Computer video signal specifications [50]

Audio system [51]

Connecting an audio system [52]

Adjusting audio system-related settings [53]

Bluetooth devices [54]

Connecting a Bluetooth device [55]

Adjusting the AV sync setting [56]

Supported Bluetooth profiles [57]

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [58]

Connecting a wireless subwoofer (optional) [59]

Adjusting wireless subwoofer-related settings (optional) [60]

BRAVIA Sync-compatible devices [61]

BRAVIA Sync overview [62]

Using features available for BRAVIA Sync-compatible devices [63]

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Help Guide

Adjusting BRAVIA Sync settings [64]

Connecting an IR Blaster (IR Blaster compatible models only) [65]

Viewing pictures in 4K from compatible devices [66]

Viewing pictures in 4K resolution [67]

Settings for viewing pictures in 4K resolution with higher quality [68]

Connecting to a Network [69]

Connecting to a network using a LAN cable [70]

Connecting to a network using a wireless connection [71]

Using Wi-Fi to connect the TV to your network [72]

Using Wi-Fi Direct to connect to the TV (no wireless router required) [73]

Home network features [74]

Adjusting home network settings [75]

Playing content from a computer [76]

Playing content from a media server [77]

RVU statement (RVU compliant models only) [78]

Settings [79]

Configuring the TV [80]

[TV] [81]

[Network & Accessories] [82]

[System Preferences] [83]

[Personal] [84]

[Accounts] [85]

[Expert panel settings](only models equipped with an OLED panel) [86]

Setting a timer [87]

Troubleshooting [88]

Start here [89]

Self diagnostics [90]

Software updates [91]

If a full reset (restart) of the TV is required [92]

Picture (quality)/screen [93]

Picture quality is not as good as viewed at the store. [94]

Distorted picture. [95]

The screen flickers. [96]

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Help Guide

No color/Dark picture/Color is not correct/Picture is too bright. [97]

Dark screen. How to brighten the screen. [98]

Color is not correct. How to adjust the color tone. [99]

Screen format/wide mode changes automatically. [100]

The screen suddenly changes to a video you do not recognize while watching TV. [101]

Suddenly the picture becomes small. [102]

Black bands appear at the edges of the screen. [103]

A black box appears on the screen. [104]

There are banners/tickers at the top or bottom of the screen. [105]

3D pictures are not displayed. The 3D effect is weak. (3D models only) [106]

Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) [107]

You cannot turn off 3D display while watching 3D content. (3D models only) [108]

The message [3D signal has been detected.] automatically appears when 3D signal is detected. (3D models only) [109]

A message about an app asking for permission to access a TV function is displayed. [110]

The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) [111]

The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) [112]

You are concerned about an image retention. (only models equipped with an OLED panel) [113]

A white line appears on the screen. (only models equipped with an OLED panel) [114]

Panel refresh does not complete. (only models equipped with an OLED panel) [115]

Keyboard [116]

Broadcast reception [117]

Check these things first to troubleshoot your TV reception. [118]

Block noise or an error message appears and you cannot watch broadcasts. [119]

Ghosting or double images appear. [120]

Only snow noise or a black picture appears on the screen. [121]

There is picture or sound noise when viewing an analog TV channel. [122]

Some channels are blank. [123]

Poor reception or poor picture quality with digital broadcasts. [124]

You cannot view digital channels. [125]

You cannot receive or select channels. [126]

Some digital cable channels are not displayed. [127]

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Help Guide

Broadcast HD formats have poor quality. [128]

Sound [129]

No sound but good picture. [130]

Audio noise. [131]

No audio or low audio with a home theater system. [132]

Distorted sound. [133]

Headphone/Bluetooth audio device volume cannot be adjusted. [134]

You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. [135]

Network (Internet/home)/apps [136]

The network name (SSID) of the wireless router (access point) to which you want to connect is not displayed. [137]

Sometimes video streaming quality is poor. [138]

Wi-Fi connection is lost or intermittent. [139]

Certain Internet video content displays a loss of detail. [140]

Good picture quality but no sound on Internet video content. [141]

Apps are inaccessible. [142]

The TV cannot access the Internet when IPv6 is set. [143]

Your TV cannot connect to the server. [144]

A message appears stating that the TV cannot connect to your network. [145]

You can connect to the Internet, but not to Google services. [146]

Remote control/accessories [147]

The remote control does not operate. [148]

You cannot turn the Active 3D Glasses on. (3D models only) [149]

The LED indicator on the Active 3D Glasses blinks. (3D models only) [150]

Power [151]

The TV turns off automatically. [152]

The TV turns on automatically. [153]

After turning on the TV, it turns off immediately. [154]

After unplugging the TV and plugging it in again, the TV does not turn on even if you press the power button on the remote control or the TV. [155]

Connected devices [156]

No picture from a connected device. [157]

You cannot select a connected device in the Home Menu. [158] Certain programs on digital sources display a loss of detail. [159]

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Help Guide

Photo images or folders take time to display. [160]

You cannot find a connected BRAVIA Sync HDMI device. [161]

You cannot control a second AV receiver. [162]

An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [163]

Some media files in the USB device or server are not displayed. [164]

The TV cannot be found by a Wi-Fi Direct device. [165]

Operation cuts out, or a device does not work. [166]

What kind of devices can be connected using the Screen mirroring function? [167]

The TV cannot connect to a Miracast device or Screen mirroring compatible device. [168]

Video or sound sometimes cuts out. [169]

Some paid content cannot be played. [170]

Illumination LED [171]

The illumination LED or bottom of the screen sometimes lights up. [172]

You want to disable the illumination LED so that it does not light up or blink. [173]

Index [174]

[1]

Getting Started

Using the Help Guide

Keeping the TV updated

Introducing Android TV

Basic Operations

Support Site

[2] Getting Started

Using the Help Guide

This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV.

http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]

Table Of Contents
Sony Television...............................................................................................................................	i
Getting Started...............................................................................................................................	vi
Using the Help Guide.....................................................................................................................	vi
Keeping the TV updated.................................................................................................................	2
Introducing Android TV...................................................................................................................	2
Displaying the picture in a small screen.........................................................................................	2
Downloading apps from the Google Play.......................................................................................	4
Moving apps to a USB memory device..........................................................................................	5
Viewing Internet media...................................................................................................................	6
Enjoying content from your mobile device on the TV with Google Cast.........................................	7
Enjoying safe apps and video streaming services(Security & restrictions)....................................	7
Searching by using your voice........................................................................................................	8
Basic Operations............................................................................................................................	8
Using the remote control................................................................................................................	9
Home menu..................................................................................................................................	10
Using the DISCOVER button........................................................................................................	11
Using the Action Menu.................................................................................................................	13
Selecting devices that are connected to the TV...........................................................................	14
Identifying the status of the TV through illumination.....................................................................	14
Illumination LED...........................................................................................................................	14
Illumination at the bottom of the screen........................................................................................	15
Support Site..................................................................................................................................	15
Watching TV.................................................................................................................................	16
Watching TV programs.................................................................................................................	16
Using the program guide..............................................................................................................	17
Using interactive broadcast TV services......................................................................................	17
Watching in 3D (3D models only).................................................................................................	18
Understanding the basics of 3D TV (3D modelsonly)...................................................................	18
Preparing your 3D glasses (3D models only)...............................................................................	20
Watching TV in 3D (3D models only)...........................................................................................	22
Enjoying social networking services while watchingTV................................................................	23
Using the TV with Other Devices..................................................................................................	23
USB devices.................................................................................................................................	24
Playing content stored on a USB device......................................................................................	24
Information about USB devices used for storingphotos and music..............................................	25
Supported files and formats..........................................................................................................	26
Photos..........................................................................................................................................	26
Music............................................................................................................................................	27

TOC-1

Videos...........................................................................................................................................	28
Audio sampling rates (for videos).................................................................................................	32
External subtitles..........................................................................................................................	33
Blu-ray and DVD players..............................................................................................................	34
Connecting a Blu-ray or DVD player............................................................................................	34
Watching Blu-ray and DVD discs.................................................................................................	37
Smartphones and tablets..............................................................................................................	37
Displaying the screen of a smartphone/tablet on theTV using the Screen
mirroring function..........................................................................................................................	37
Sharing photos/music/videos........................................................................................................	39
Computers, cameras, and camcorders........................................................................................	40
Connecting a computer and viewing stored content.....................................................................	40
Connecting a camera or camcorder and viewingstored content..................................................	41
Computer video signal specifications...........................................................................................	42
Audio system................................................................................................................................	43
Connecting an audio system........................................................................................................	43
Adjusting audio system-related settings.......................................................................................	46
Bluetooth devices.........................................................................................................................	47
Connecting a Bluetooth device.....................................................................................................	47
Adjusting the AV sync setting.......................................................................................................	48
Supported Bluetooth profiles........................................................................................................	49
Sony wireless subwoofer (optional) (Sony wirelesssubwoofer supported models
only)..............................................................................................................................................	49
Connecting a wireless subwoofer (optional).................................................................................	49
Adjusting wireless subwoofer-related settings(optional)...............................................................	51
BRAVIA Sync-compatible devices................................................................................................	52
BRAVIA Sync overview................................................................................................................	52
Using features available for BRAVIA Synccompatibledevices.....................................................	52
Adjusting BRAVIA Sync settings..................................................................................................	54
Connecting an IR Blaster (IR Blaster compatiblemodels only).....................................................	55
Viewing pictures in 4K from compatible devices..........................................................................	56
Viewing pictures in 4K resolution..................................................................................................	56
Settings for viewing pictures in 4K resolution withhigher quality..................................................	58
Connecting to a Network..............................................................................................................	59
Connecting to a network using a LAN cable.................................................................................	59
Connecting to a network using a wirelessconnection...................................................................	60
Using Wi-Fi to connect the TV to your network............................................................................	60
Using Wi-Fi Direct to connect to the TV (nowireless router required)..........................................	62
Home network features................................................................................................................	64
Adjusting home network settings..................................................................................................	64

TOC-2

Playing content from a computer..................................................................................................	65
Playing content from a media server............................................................................................	66
RVU statement (RVU compliant models only)..............................................................................	67
Settings.........................................................................................................................................	67
Configuring the TV........................................................................................................................	67
[TV]...............................................................................................................................................	67
[Network & Accessories]...............................................................................................................	68
[System Preferences]...................................................................................................................	69
[Personal].....................................................................................................................................	70
[Accounts].....................................................................................................................................	70
[Expert panel settings](only models equipped withan OLED panel).............................................	71
Setting a timer..............................................................................................................................	72
Troubleshooting............................................................................................................................	72
Start here......................................................................................................................................	72
Self diagnostics............................................................................................................................	73
Software updates..........................................................................................................................	73
If a full reset (restart) of the TV is required...................................................................................	74
Picture (quality)/screen.................................................................................................................	74
Picture quality is not as good as viewed at thestore.....................................................................	75
Distorted picture...........................................................................................................................	75
The screen flickers.......................................................................................................................	76
No color/Dark picture/Color is not correct/Picture istoo bright......................................................	76
Dark screen. How to brighten the screen.....................................................................................	77
Color is not correct. How to adjust the color tone.........................................................................	77
Screen format/wide mode changes automatically........................................................................	77
The screen suddenly changes to a video you donot recognize while watching TV......................	78
Suddenly the picture becomes small............................................................................................	78
Black bands appear at the edges of the screen...........................................................................	78
A black box appears on the screen..............................................................................................	79
There are banners/tickers at the top or bottom ofthe screen........................................................	79
3D pictures are not displayed. The 3D effect isweak. (3D models only)......................................	79
Black bars appear on both sides of the screenwhen watching 3D pictures. (3D
models only).................................................................................................................................	80
You cannot turn off 3D display while watching 3Dcontent. (3D models only)..............................	81
The message [3D signal has been detected.]automatically appears when 3D
signal is detected.(3D models only)..............................................................................................	81
A message about an app asking for permission toaccess a TV function is
displayed......................................................................................................................................	81
of time. (only models equipped with an OLEDpanel)...................................................................	81
The message [Panel refresh did not finish] isdisplayed. (only models equipped

TOC-3

The message [Panel refresh did not finish] isdisplayed. (only models equipped
with an OLEDpanel).....................................................................................................................	82
You are concerned about an image retention. (onlymodels equipped with an
OLED panel).................................................................................................................................	82
A white line appears on the screen. (only modelsequipped with an OLED panel).......................	83
Panel refresh does not complete. (only modelsequipped with an OLED panel)..........................	83
Keyboard......................................................................................................................................	83
Broadcast reception......................................................................................................................	83
Check these things first to troubleshoot your TVreception...........................................................	84
Block noise or an error message appears and youcannot watch broadcasts..............................	84
Ghosting or double images appear..............................................................................................	84
Only snow noise or a black picture appears on thescreen...........................................................	85
There is picture or sound noise when viewing ananalog TV channel...........................................	85
Some channels are blank.............................................................................................................	86
Poor reception or poor picture quality with digitalbroadcasts.......................................................	86
You cannot view digital channels.................................................................................................	87
You cannot receive or select channels.........................................................................................	87
Some digital cable channels are not displayed............................................................................	87
Broadcast HD formats have poor quality......................................................................................	88
Sound...........................................................................................................................................	88
No sound but good picture...........................................................................................................	88
Audio noise...................................................................................................................................	89
No audio or low audio with a home theater system......................................................................	89
Distorted sound............................................................................................................................	90
Headphone/Bluetooth audio device volume cannotbe adjusted...................................................	90
You want to output sound from both theheadphones/Bluetooth audio device and
the TVspeakers............................................................................................................................	90
Network (Internet/home)/apps......................................................................................................	91
The network name (SSID) of the wireless router(access point) to which you want
to connect is notdisplayed............................................................................................................	91
Sometimes video streaming quality is poor..................................................................................	92
Wi-Fi connection is lost or intermittent..........................................................................................	92
Certain Internet video content displays a loss ofdetail.................................................................	93
Good picture quality but no sound on Internet videocontent........................................................	93
Apps are inaccessible...................................................................................................................	93
The TV cannot access the Internet when IPv6 isset....................................................................	94
Your TV cannot connect to the server..........................................................................................	94
A message appears stating that the TV cannotconnect to your network.....................................	94
You can connect to the Internet, but not to Googleservices.........................................................	95
Remote control/accessories.........................................................................................................	95

TOC-4

The remote control does not operate...........................................................................................	95
You cannot turn the Active 3D Glasses on. (3Dmodels only).......................................................	96
The LED indicator on the Active 3D Glasses blinks.(3D models only).........................................	97
Power...........................................................................................................................................	98
The TV turns off automatically......................................................................................................	98
The TV turns on automatically......................................................................................................	98
After turning on the TV, it turns off immediately...........................................................................	99
After unplugging the TV and plugging it in again,the TV does not turn on even if
you press thepower button on the remote control or the TV........................................................	99
Connected devices.......................................................................................................................	99
No picture from a connected device...........................................................................................	100
You cannot select a connected device in the HomeMenu..........................................................	100
Certain programs on digital sources display a lossof detail........................................................	101
Photo images or folders take time to display..............................................................................	101
You cannot find a connected BRAVIA Sync HDMIdevice..........................................................	101
You cannot control a second AV receiver..................................................................................	102
An external device (such as a set-top box or AVreceiver) cannot be controlled via
the IR Blaster.(IR Blaster compatible models only)....................................................................	102
Some media files in the USB device or server arenot displayed................................................	102
The TV cannot be found by a Wi-Fi Direct device......................................................................	103
Operation cuts out, or a device does not work...........................................................................	103
What kind of devices can be connected using theScreen mirroring function?...........................	104
The TV cannot connect to a Miracast device orScreen mirroring compatible
device.........................................................................................................................................	104
Video or sound sometimes cuts out...........................................................................................	104
Some paid content cannot be played.........................................................................................	105
Illumination LED.........................................................................................................................	105
The illumination LED or bottom of the screensometimes lights up.............................................	105
You want to disable the illumination LED so that it does not light up or blink.............................	105
Index...........................................................................................................................................	106

TOC-5

Help Guide

In this Help Guide, you can read the desired information in order or search for it directly. To search, select at the top of the screen.

Help Guide versions

There are two versions of the Help Guide for your TV: the Built-in Help Guide and the Online Help Guide. To view the Online Help Guide, your TV must be connected to the Internet. To switch between the Built-in and Online versions, use the switch button (A) at the top of the screen. You can check which Help Guide is currently displayed by looking at the title at the top of the screen.

1Connect the TV to the Internet.

2Select (A) to switch the Help Guide version.

Note

To use the latest features described in the Help Guide, you may need to update the TV's software. For details about software updates, see the Software updates page.

The images and illustrations used in the Help Guide may differ depending on your TV model. Design and specifications are subject to change without notice.

Hint

To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog.

This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.

Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to your network

[3] Getting Started

1

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Help Guide

Keeping the TV updated

The functions below are performed when the TV is in standby mode. To keep your TV updated, we recommend that you turn off the TV normally by using the power button on the remote control or TV.

Download of data such as program guides

Software download (when [Automatic software download] is enabled)

[4] Getting Started

Introducing Android TV

Displaying the picture in a small screen

Downloading apps from the Google Play

Moving apps to a USB memory device

Viewing Internet media

Enjoying content from your mobile device on the TV with Google Cast

Enjoying safe apps and video streaming services (Security & restrictions)

Searching by using your voice

[5] Getting Started | Introducing Android TV

Displaying the picture in a small screen

You can display the picture that you are watching (TV programs or content from HDMI-connected devices) as a small screen in the corner.

2

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Help Guide

Displaying the picture as a small screen

1Press the ACTION MENU button while watching a TV program or content from an HDMI device, and then select [Picture-in-picture].

The current picture is displayed as a small screen in the corner.

Note

The small screen is displayed on top of the last app used. However, the app that is displayed may vary depending on certain conditions.

Operations such as changing the channel is disabled while watching with a small screen.

TV program, external input such as an HDMI device, apps that play back movies, or some apps that play back pictures or music cannot be displayed at the same time.

The position of the small screen is automatically adjusted. You cannot set it manually.

Closing the small screen or returning it to full screen

1Press and hold the HOME button to display a list of recently used apps.

2Close the small screen by selecting the desired button under the small screen, or return it to full screen (A).

The image below is a visual representation and may vary from the actual screen.

A list of recently used apps (B) is displayed under the small screen.

Note

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Help Guide

If you switch to an app that plays back movies, pictures, or music from the list of recently used apps, the small screen closes (the TV program or playback from the HDMI device closes). To return to the TV program or HDMI device, press the TV button or switch the input.

[6] Getting Started | Introducing Android TV

Downloading apps from the Google Play

You can download apps from the Google Play to the TV, just like you do with smartphones and tablets.

Note

You can only download apps that are compatible with TVs. They may differ from apps for smartphones/tablets.

An Internet connection and Google account are required to download apps from the Google Play.

Hint

If you do not have a Google account or want to create a shared account, create a new account by accessing the following website.

https://accounts.google.com/signup

The website above may vary depending on your region/country. It is also subject to change without notice. For details, refer to the Google homepage.

We recommend that you create a Google account on a computer or mobile device.

1Press the HOME button, then select [Google Play Store] under [Apps].

2To install an app, select an app you want to download. The app will start downloading.

After downloading, the app is automatically installed and added. Its icon appears in the Home Menu, allowing you to launch it.

About paid apps

There are free apps and paid apps in the Google Play. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers.

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Help Guide

To delete an app

1Press the HOME button, select [Google Play Store] under [Apps], and then select [My Apps].

2Select an app to be deleted, and then uninstall the app.

Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to your network

Moving apps to a USB memory device

[7] Getting Started | Introducing Android TV

Moving apps to a USB memory device

You can move downloaded apps to a USB memory device to increase the space available in the TV.

Note

When you format a USB memory device, all data saved in the USB memory device will be deleted. Back up your important data before formatting.

Performing this procedure formats the USB memory device for exclusive use with the TV. Therefore, you may be unable to use the USB memory device with a computer, etc.

Some apps cannot be moved to a USB memory device.

1Connect a USB memory device to the TV.

2Press the HOME button, select [Settings] — [Storage & reset] — the desired USB memory device.

3Format it as an internal storage device.

4When formatting is finished, press the HOME button, then select [Settings] — [Apps].

5Select the app that you want to move to the USB memory device.

6Select the USB memory device from the used storage. The app is moved to the USB

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Help Guide

memory device.

Hint

Repeat steps 4 to 6 to move additional apps to the USB memory device.

To remove a USB memory device

1Press the HOME button, select [Settings] — [Storage & reset] — the desired USB memory device, and then select the option to remove it.

Note

The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again.

If you delete an app in the USB memory device using a computer, you will be unable to launch it from the TV.

If you remove a USB memory device from the TV, you will be unable to use the apps that were moved to the USB memory device.

You cannot specify a USB memory device as the installation location of an app. First install the app on the TV as normal, and then move it to the USB memory device.

[8] Getting Started | Introducing Android TV

Viewing Internet media

You can use video streaming services such as YouTube and Netflix to watch Internet content. The available services vary depending on your country and region. You can launch these services by selecting their tiles in the Home Menu.

Note

An Internet connection is required to watch Internet content.

Related topics

Enjoying safe apps and video streaming services (Security & restrictions)

Connecting to a network using a LAN cable

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Help Guide

Using Wi-Fi to connect the TV to your network

[9] Getting Started | Introducing Android TV

Enjoying content from your mobile device on the TV with Google Cast

Google Cast allows you to wirelessly cast content from your favorite websites and apps to your TV, directly from your computer or mobile device.

1Connect a mobile device such as a smartphone or tablet to the same home network that the TV is connected to.

2Launch a Google Cast supported app on the mobile device.

3Select the (cast) icon in the app.

The screen of the mobile device is displayed on the TV.

Note

An Internet connection is required to use Google Cast.

Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to your network

[10] Getting Started | Introducing Android TV

Enjoying safe apps and video streaming services (Security & restrictions)

You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from

unknown sources, or age restrictions on programs and videos.

1Press the HOME button, then select [Settings] — then options such as [Security & restrictions] or [Parental lock (Broadcast)]*.

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* Displayed as [Parental lock] depending on your model.

Note

If you change the [Security & restrictions] settings, your device and personal data are more vulnerable to attack by unknown apps from sources other than Play Store. You agree that you are solely responsible for any damage to your device or loss of data that may result from using these apps.

Hint

Other separate restrictions may be available depending on the app. For details, refer to the app's help guide.

[11] Getting Started | Introducing Android TV

Searching by using your voice

The TV includes a Voice search feature that enables you to search the Internet for content you’re looking for with your voice. Voice search allows you to quickly input search queries without the use of the on-screen keyboard.

To search, simply press the button and speak into the microphone built into your remote control.

For details, please refer to Using the remote control.

[12] Getting Started

Basic Operations

Using the remote control

Home menu

Using the DISCOVER button

Using the Action Menu

Selecting devices that are connected to the TV

Identifying the status of the TV through illumination

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[13] Getting Started | Basic Operations

Using the remote control

You can operate many of the TV’s features by using the / / / and buttons.

For descriptions of the remote control buttons, refer to the Reference Guide.

1 Use the

,

,

and

buttons to “focus” on the desired item.

2 Press the center of the

button to select the item currently in focus.

To return to the previous screen

Press the BACK button.

Using Voice search (Voice search supported models only)

For Voice search supported models, the remote control has a built-in microphone. By speaking into the microphone, you can search for content on the Internet.

1Press the button. You will then be taken directly to the Voice search screen.

2The LED on the remote control will light up indicating that the Voice search function has been activated; then speak into the built-in microphone.

When your voice is not being recognized

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When your voice is not being recognized, make sure to activate the button on the remote control with the button, or register the remote control with the button to your TV.

To confirm these settings, press the HOME button, then select [Settings] — [Voice Remote Control].

Note

An Internet connection is required to use Voice search.

The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country. An optional remote control is available in some models/regions/countries.

Related topics

The remote control does not operate.

Connecting to a Network

[14] Getting Started | Basic Operations

Home menu

The Home Menu allows you to search for content, provides content recommendations, and provides access to apps and settings. Available items vary depending on your region/country and the current screen.

Searching

You can search for various content by entering a search keyword using the on-screen keyboard or by voice. The availability of the remote control with a built-in microphone depends on your model/region/country.

1 Press the HOME button.

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2Select the microphone icon at the top of the screen.

3Enter a search keyword by speaking into the microphone on the remote control, or by pressing the button and then using the on-screen keyboard.

Browsing for content, apps, or other items

1Press the HOME button.

2Select the desired item from the desired category.

Category list

Recommendations

This category shows content based on your history.

[Featured apps], [Apps] and [Games]

These categories provide access to apps (such as Video, Album, Music, Photo Sharing Plus, and Screen mirroring) and games.

[Inputs]

You can select the input source from the list of connected devices and jacks (sockets), such as HDMI.

[Settings]

This category includes [Settings], [Network Settings], [Timers], and [Help].

Hint

By connecting the TV to the Internet, you can access various network services and features.

Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to your network

[15] Getting Started | Basic Operations

Using the DISCOVER button

You can use the DISCOVER button to search for content (such as TV programs and Internet content).

The content that displays when pressing the DISCOVER button varies depending on your

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model/region/country.

1Press the DISCOVER button.

2Move the focus up or down to select the desired category.

3Move the focus left or right to select the desired item.

4Press the button to launch the selected item.

To change the settings of this function

1Press the DISCOVER button.

2Move the focus down to the [Settings] category.

3Select the desired item to change the settings.

Available options

[Show/Hide categories]

Select content categories to be shown in DISCOVER. You cannot hide [Settings]. You can hide [Top Picks] depending on your TV model.

[Reorder categories]

Select a content category to reorder.

[Add channels to Favorites]

Add your favorite channels to DISCOVER.

[Add genre categories]

Add genres to create your own custom content category.

[Add keyword categories]

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Add keywords to create your own custom content category.

[Display size]

Select the display size of the menu.

[Sort TV channels]

Select the type of TV program sorting.

Note

Some options may not be available depending on your model/region/country.

[16] Getting Started | Basic Operations

Using the Action Menu

By pressing the ACTION MENU button, a menu appears and provides quick access to the functions that are available for the currently displayed screen, such as picture adjustments, sound adjustments, volume adjustment for a connected device (such as headphones), and display/audio settings. The items in the menu differ depending on the selected screen.

1Press the ACTION MENU button.

2Move the focus left or right to select the desired category.

3Move the focus up or down to select the desired item.

4Press the button to launch the selected item.

[17]Getting Started | Basic Operations

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Selecting devices that are connected to the TV

To use devices that are connected to the TV such as a Blu-ray/DVD player, or to watch TV programs after using such devices, you must switch the input.

1 Press the INPUT button repeatedly to select the connected device.

Hint

You can switch to TV broadcasting by simply pressing the TV button on the remote control.

Switching from the Home Menu

1Press the HOME button, then select the input source from [Inputs].

[18]Getting Started | Basic Operations

Identifying the status of the TV through illumination

Illumination LED

Illumination at the bottom of the screen

[19] Getting Started | Basic Operations | Identifying the status of the TV through illumination

Illumination LED

You can identify the status of the TV by looking at how the illumination LED lights up.

	When the screen is off
White “on” or “blinking”	When the TV is turning on
	When receiving signals from the remote control
	When updating the software
	etc.
	When a mobile device (smartphone, tablet, etc.) is connecting to the TV on the
Cyan “blinking”	home network
	etc.
	When the on timer is set
Amber “on”	When the sleep timer is set

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Related topics

Home network features

Software updates

Setting a timer

[20] Getting Started | Basic Operations | Identifying the status of the TV through illumination

Illumination at the bottom of the screen

You can identify the status of the TV by looking at how the bottom of the screen lights up.

When picture off mode is set

Lights up in white

When a mobile device (smartphone, tablet, etc.) is connecting to the TV on the home network

etc.

Lights up in cyan

When a timer is set

Lights up in amber

Related topics

Home network features

Setting a timer

[21] Getting Started

Support Site

For the latest information and Online Help Guide, please visit the Sony support website:

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USA:

http://www.sony.com/tvsupport

Canada:

http://www.sony.ca/support

Brazil:

http://esupport.sony.com/BR/

Latin America:

http://esupport.sony.com/ES/LA/

[22]

Watching TV

Watching TV programs

Watching in 3D (3D models only)

Enjoying social networking services while watching TV

[23] Watching TV

Watching TV programs

Using the program guide

Using interactive broadcast TV services

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[24] Watching TV | Watching TV programs

Using the program guide

You can quickly find your preferred programs.

(This function is available only for digital broadcasts and depends on your region/country/settings.)

1Press the GUIDE button to display the digital program guide.

2Select a program to watch.

The details of the program are displayed.

3Select [View] to watch the program.

To switch the program guide

You can switch the program guide to [TV Selections] or [Genre Guide]. Some options may not be available depending on your model/region/country.

1Move the focus to the leftmost item, then move left again to open the menu.

2Select the desired program guide or list.

To use optional functions

1While the program guide is displayed, press the ACTION MENU button and then select the desired item.

[25]Watching TV | Watching TV programs

Using interactive broadcast TV services

To use Ginga service (Ginga models only)

Ginga models have [Channel setup & Ginga] in [Settings] — [Channels].

Ginga (also known as DTVi) Interactivity provides extended programming content information such as

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sports statistics, soap opera chapters and characters, publicity, merchandising, weather information and news, through high-quality digital text and graphics, along with advanced options.

If available in your home, Ginga Interactivity also allows you to communicate with the broadcaster through the return channel, in scenarios such as polls, quizzes and games. These services are provided by broadcasters.

(This function is only available for digital broadcasts and may not be available in your region/country.)

1Select a digital channel that provides Ginga features.

[26]Watching TV

Watching in 3D (3D models only)

Understanding the basics of 3D TV (3D models only)

Preparing your 3D glasses (3D models only)

Watching TV in 3D (3D models only)

[27] Watching TV | Watching in 3D (3D models only)

Understanding the basics of 3D TV (3D models only)

3D models have [3D settings] in [Settings] — [Picture & Display].

Recommended viewing distance for a 3D image

If the viewing distance is not appropriate, a double image may appear. Sit at a distance of at least 3 times the height of the screen away from the TV. For the best viewing experience, we recommend that you sit directly in front of the TV.

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Hint

There are two types of 3D Glasses: Passive and Active. Refer to the specifications in the Reference Guide to see which type of 3D Glasses the TV supports.

TV and Active 3D Glasses communication range

Active 3D glasses communicate with the TV to show you images in 3D.

Your viewing position needs to be within the proper range. See the following diagrams. The working distance depends on obstacles (people, metal, walls, etc.) and/or electromagnetic interference.

Overhead view

(A)120°

(B)1-6 m (3-20 ft.)

Side view

(A)45°

(B)1-6 m (3-20 ft.)

(C)30°

Note

Recommended viewing angle and distance may vary depending on the TV’s location and room conditions.

Caring for your glasses

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